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4.3

Based on 1.270 opinions finded in 2 websites

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Nº 1262 in 4016 in Birmingham

CUSTOMERS TALK ABOUT DISHES WITH..cheesechorizosteaksmuststeakroastoctopuspizzagarlicchickencookedribbeautifulpastafillet

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Great atmosphere, great food and the service from Indiana was amazing. Will definitely be back :)

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jamie hunter . 2025-03-23

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Ethan our waiter worked hard to ensure everything was fine. Food was lovely too!

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Simon Gregory . 2025-03-23

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Ethan our waiter today was helpful, helping us decide what dishes to choose, very knowledgeable and helped me with the app and the rewards

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Dawn Hone . 2025-03-23

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Lovely setting. Waiters were excellent. Food was piping hot and fresh.

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Kenneth Whalley . 2025-03-18

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Top.pizza,vegan,so good and etgan oit server was a delight

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nic carter . 2025-03-16

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Ethan was fantastic and made the experience great! Food amazing too!

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Alec Gandy . 2025-03-16

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Great service by Rahner. Thank you

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Utkarsh Singh . 2025-03-14

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Served by Rahner and he was so lovely and patient!

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Alicia Russell . 2025-03-14

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Food was fabulous and great staff

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David Barlow . 2025-03-13

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One star! We arrived at 8:30 today and it was sad that one of the staff she let us go back bcoz there was no enough staff to serve, We walked 30 minutes just to get here. And i have been visiting 3 -4 time every month to this place

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vittal . 2025-03-10

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I came here to celebrate my 21st birthday and I had such a lovely time. special thank you to Rahner who was super helpful !

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T Adebayo . 2025-03-09

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Val and Phoebe was really friendly any attentive, the food was amazing from starters to deserts, soon as a meal was done the table was cleared pretty much, very happy with the visit and would love to come again

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Connor Martin . 2025-03-05

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Everything was absolutely lovely!! The food and staff serving us was amazing!! Phoebe and Val were especially fab xxx

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Daisy Freeman . 2025-03-05

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wonderful service, great food ❤️😎✌️

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Akshay Poojari . 2025-03-05

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Sianna was great! Will definitely be back!

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Lily Rummins . 2025-03-04

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Sianna was very helpful and chatty. A great waitress

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Liv Ahmed . 2025-03-04

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Siannan was a great server. Friendly and helpful

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Karen Price . 2025-03-04

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The service from Rahner was great and fantastic food

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Ryan Kellingray . 2025-03-04

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Great service from Sianna! Thank you

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Emma Jones . 2025-03-04

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Lovely staff - very friendly and attentive. Gorgeous interior and delicious food. Will be returning.

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Ewa Julia Welna . 2025-03-03

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Valery made us feel very welcome and was very polite and friendly

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Lee Kelly . 2025-02-24

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I ordered a meal which came to £56, once I payed I realised that I had been charged double(£112), when confronting the manager and the worker, it was as if they couldn’t care less, and offered a refund in 5 days, they took my phone number and I have heard nothing back from them and cannot get in contact with the resturant. Horrendous

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Harri Faulk . 2025-02-24

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Tasty food and great service by Valery

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Patrice Garrigues . 2025-02-24

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Food was lovely and the service from Siannan was amazing. Will definitely be coming back xx

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Elizabeth White . 2025-02-23

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Siannan was ace, very helpful and professional. Really made a big effort for our party.🎉

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Christopher Croton . 2025-02-23

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Rahner was great, amazing service!

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Tom Bombadil . 2025-02-23

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The team are always so welcoming, and make me feel like part of the family! Val, Phoebe and Eva made the night one to remember - especially as a belated 30th night out <3

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Shannon Stubbs . 2025-02-22

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Food and drinks were absolutely amazing! And omg Amit was fab! Defo best server everrrrr xoxo

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Maya Frankly . 2025-02-22

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Thursday night we went for a meal at Zizzi as we had just arrived in Birmingham for our 2 night stay. The food was the fabulous standard it normally is. The service is what lets this place down and it’s not just this venue others I’ve been to are similar. One Thursday night there was Max 4 people on. 1 on the bar 2 serving and the manager. It took a while to be served, the lad was trying to be in 2 places at once which wasn’t his fault had more people been on then the service he could provide would have been better The starters came and they were lovely, when we had finished them the manager brought our main meals before our plates were cleared. She then cleared my husbands and left mine on the table. Gave us our mains and then said to my husband I will get you some new cutlery, she brought him the pizza cutter but no fork so he had to go hunt for a fork this led to me to look at other tables and many were missing different items of cutlery so it seems like this is a normal thing and the lad then didn’t know what tables were set or not. Overall I wouldn’t be back to this branch of Zizzi.

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Sarah Trood . 2025-02-22

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This was the best meal we have had in a restaurant in a long time. Excellent food, wonderful unique mocktails freshly made, excellent deserts and of course service was first class from Rahner.

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Claire J . 2025-02-22

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Nice and bustling atmosphere on a Thursday evening. Just came in for drinks. Very friendly service and welcoming too, especially by Valery. Came here before and would come again!!

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Sonny Hamlin . 2025-02-20

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Amazing service by Angel. She was attentive, efficient and made my birthday extra special. Excellent customer service! The food was exceptional and well done to the chefs. First time and definitely going back again.

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Sylvia Johnson-Davis . 2025-02-17

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Lovely location to visit and the staff were very good. Only reason we didn’t give them 5 stars was they missed a starter and also they didn’t explain the rewards system properly so we didn’t get our free garlic bread. Staff looked under pressure but they managed to serve everyone in order. A few people weren’t happy but you could see that staff weren’t hanging around and were working very hard. Food was very tasty and would give them another chance in the future. UPDATED: 15th February 2025, upgraded to 5 stars from 4. Team did exceptionally well under pressure from systems not working, staff did an amazing job and food was spot on. We’ve also been a few times in between my original review, and always a much better experience.

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Rhys Adams . 2025-02-16

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I went there for valentines, applauding how we had a time booked and they weren’t ready at all left us waiting 30 minutes. Decided to go steak house 10 min away much nicer in there. 0/10 not just us who had this problem with loads of people walking out complaining. Poor management

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halofighter2020 . 2025-02-15

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Very good food. Nicely cooked and above average compared to some 'chain restaurants'. Service was good as well. We would go back there to dine again.

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Paul Grainger . 2025-02-12

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Food was outstanding, service was even better! Sian man was our server and she couldn’t do enough for us! She was really engaging and sweet with our little boy who was 4 and we were celebrating his birthday. Would 1000% come back again, the ambience etc is lovely as well. Thanks!

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Bethany Richardson . 2025-02-12

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Brilliant lunch. Food was amazing and the service was next level from Siannan. Made my birthday extra special, thank you x

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Emma Howard . 2025-02-12

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Wonderful service from Veronicja today. She took very good care of us.

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penprapa saengchan . 2025-02-10

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Valery is the absolute best!!!!

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sophia lee . 2025-02-10

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What i ordered and what arrived was disappointing. For the price too, i expected better.

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michelle sharpe . 2025-02-09

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Zizzi has a place in our heart. Food is fabulous, and the service is excellent. Will definitely return.

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K KB . 2025-02-07

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Valerija did d a great job sorting out a table for ten! Good food. Good company and great service!

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Ralf Togneri . 2025-02-07

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Siannan has been an amazing server, she was very attentive and overall made our experience better. The food was 10/10 too :) will be returning x

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ronnie . 2025-02-05

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We have been to Zizi before, so didn't know what to expect. We found a friendly welcome, relaxed atmosphere and great food. A shout out to Siannan who was friendly, attentive without being overbearing...what an asset to Zizi's!

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Maggie Mroczkowski . 2025-02-04

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Siannan was super friendly. Came for my son’s 3rd birthday and she made lots of effort and made me feel special. Thank you again

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Josie Devine . 2025-02-04

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I have never been to a zizzi’s before, however I was in Birmingham for a gig at the arena, my friend suggested pizza at your venue, I turned to him with a look of such disappointment because how dare he assume I was willing to sit amongst the Karens and Stuart’s of the world sipping their wine . OHH HOW WRONG I WAS, he somehow used his powers of persuasion to coax me inside & when I tell you I walked inside and I almost broke my neck turning my head to my compadrè because the delightful sound that was coming out of the speakers of the restaurant was the last thing I could have ever expected, i looked at the woman who greeted us at the host stand in disbelief, how could it be?! She told me “we know our audience this evening” YES Miss Ma’am , you sure do! I have no idea who’s idea it was to cash in on a bunch of metal heads & hairy goths, but I tip my hat to you , you wonderful person, you deserve everything you could want in the world and more. In all seriousness, all of the staff were wonderful, the food was great & super speedy. what a beautiful restaurant. Thank you for bringing a little joy during our meal & I apologise to the poor staff & guests whose ears were crying because let’s face it, our music isn’t for everyone.

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reanne williamson . 2025-02-01

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food was great however was pricey

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jan . 2025-02-01

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Food was good but the main positive was fantastic service from Siannan. Couldn’t have been more helpful with my daughter and making sure she was looked after. Was nice to have such good service and feel welcome, will definitely be returning when in Birmingham.

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Katrina Roberts . 2025-01-28

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Each time I have visited Zizzi Brindley Place I have always received great service from the team - Valerie was super friendly and attentive throughout our recent visit. The Rustica Aubergine ‘Meatball’ pizza is a great vegetarian addition to the menu, I thoroughly enjoyed it - the chef made it perfectly. I highly recommend Zizzi Brindley Place for their great service, quality of food, and nice location and atmosphere.

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Brett . 2025-01-28

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Valery - She has served a few times before but never got her name. Today we did, she has been amazing each and every time. Nothing is too much for her. Thank you for the great service.

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Jaydon N -Lyons . 2025-01-26

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Our waitress - Sianna - should be commended for her politeness, cheerfulness and professionalism when under pressure during the busiest of times (mid way between two shows at the local arena in central Birmingham)

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Clare Lewin . 2025-01-26

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Food was amazing, would especially recommend the chocolate melt dessert. A special thank you to our server Shannon (Derby), who was lovely, funny, helpful and made us feel so welcome from start to finish.

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Katie Dodd . 2025-01-23

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I had the absolute pleasure of being served by Shannon (Derby) and she was nothing short of amazing from start to finish. From the moment we walked in, Shannon made us feel so welcome with her warm and friendly demeanor. She went above and beyond to ensure our experience was perfect. Her knowledge of the menu was impressive, and her recommendations were spot on. Every question we had was met with a smile and genuine enthusiasm. She made sure we were looked after throughout the meal without being intrusive The food, as always at Zizzi, was fantastic, but Shannon’s outstanding service made the whole experience unforgettable. She truly is a credit to the restaurant. I can’t wait to visit again!!

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Charlie Renenhan . 2025-01-23

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Siannan was an amazing waitress and host. Professional and speedy

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louise hastings . 2025-01-19

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Food was amazing. Staff were friendly and helpful. Our server 'Angel' was lovely.

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Dean Brittle . 2025-01-19

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Fantastic food great atmosphere highly recommended x

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Janet Campbell . 2025-01-18

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Restaurant well maintained and great Ambience.

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Shruthi Rajendra . 2025-01-18

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Food was lovely. The service was brilliant. Shannon provided brilliant service and was very helpful

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Lynn Stonehouse . 2025-01-18

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The garlic and mozzarella bombe was the bomb👌🏽

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فهيمة . 2025-01-18

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The service we received from Phoebe was magnificent! She was extremely attentive, helpful and friendly. A real credit to the restaurant.

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MANJ DEOL . 2025-01-17

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Severely understaffed. Saw the number of people who had been seated before us still waiting for someone to take their drink order so decided to leave after 10 minutes. Large restaurant but only 4 servers. Chaotic atmosphere, full of poorly behaved kids and disinterested parents.

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Abbie Katz . 2025-01-11

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Thank you the great service. The food is yummy and hot! It’s really suitable for family with kids, the atmosphere is fabulous. Especially thank you for the staff Rahner, he is friendly and thoughtful.

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Kris C . 2025-01-06

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Food was just what we wanted. A bit loud.

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Chris Sherlock . 2024-12-28

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Angel was helpful and friendly. I enjoyed the and atmosphere

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Sean Charlie84 . 2024-12-28

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Food was great. Angel took our orders and she was brilliant.

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kashif javid . 2024-12-28

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Thanks to Siannon and Rahner for excellent customer service

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Amira Yafai . 2024-12-28

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Fantastic calzone… great size portion, great taste and excellent service. Our waiter even helped us to make sure we didnt miss our train.

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Joe Pipes . 2024-12-23

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Valerija was very helpful and welcoming. She also had excellent gluten free knowledge ☺️

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Jason . 2024-12-21

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All of the staff have been excellent and very attentive.

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John Clarke . 2024-12-21

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Really great evening, food was excellent and nothing seemed too much trouble when asking staff. Friendly and very attentive server Siannan made it relaxed and unhurried. Great start to the beginning of our Christmas festivities. Well done and thanks.

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Col . 2024-12-20

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Xmas lunch with the team and it was lovely at Zizzi. Excellent service and food

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Balie Kang . 2024-12-19

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Our server Siannan was very good and attentive. Lovely evening

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Karen Jones . 2024-12-18

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Siannnan was brilliant, very attentive and we didnt have to wait for anything, spit on

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S Dyer . 2024-12-18

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Great friendly service from Siannan

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Lorraine Wright . 2024-12-18

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Our server Rahner gave excellent customer service. They were very friendly and personable

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Polly Woodward . 2024-12-18

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Early evening meal ahead of a concert at Utilita Arena. We hadn't booked but got a seat immediately when we arrived around 17:00. The restaurant filled up very quickly after that. Service was excellent from Rahner who was really helpful and friendly. The food came relatively quickly so that we made our concert. Nice atmosphere and good choices in the menu. All of our food was excellent.

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Teresa Wakeling . 2024-12-17

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Fabulous efficient and friendly waitress. My waitress was Valezija :-)

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Vicky Putt . 2024-12-17

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Had a lovely meal here. Nice ambience, food tasty and well presented albeit would have appreciated slightly larger portion sizes. Good choicd of menu though. However, the service from a young guy called Rahner was first class, really friendly guy who delivered service the way it used to be. He is a credit to Zizzi. Thankyou.

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Kevin Paterson . 2024-12-17

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As we were waiting at the entrance , Valerija welcome us at the entrance , was warm welcome , she took us to to corner Table , where I felt really comfortable and enjoyed our food , Great food and brilliant service ,, would love to visit again .

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Akbar Zahiri . 2024-12-17

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The food was absolutely delicious. The staff member were very freindly and respectfull ..Especiallthank you to Valerija likgaltere for helping us to get testy dinner and quality service . Thank you once again Valerija!

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Luwan Hagos . 2024-12-16

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10 of us had a brilliant meal at Zizzi on an incredibly busy Friday night. Siannan, in particular, was amazing. She went above and beyond from the moment we arrived, making room for us by clearing a table that wasn't setup, and finding a way to get us all sorted in time for our event. She was friendly, helpful, and generally delightful, even when members of our party moved between tables and made everything confusing. I would like Siannan to work everywhere I eat! The food was really good too, all 4 of the kids devoured their food and the adults were all stuffed when we left. Tasty, quick, and most of all, excellent service. Thank you so much!

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Luke Hunter . 2024-12-14

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Siannon was very attentive and friendly.

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Sandra F . 2024-12-13

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Siannan was very friendly throughout, very pleasant atmosphere!

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Joshua Spittle . 2024-12-13

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Siannan was fab. A small wait before the table was ready but to be expected on a Friday! Food was brill and very quick.

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Georgina Taylor . 2024-12-13

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Great food and atmosphere for the works Christmas meal! Siannan was the best server!

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Chloe Barrett . 2024-12-12

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Had Siannan as our main server and she was amazing she was interacting with the table and even the two babies, this is what great service is all about ❤️

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Alexiah P . 2024-12-12

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Delicious food & wine with great service from Valerija A+++++++++++++

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Elizabeth O'Neill . 2024-12-12

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Good food and excellent service. Shannon was our server

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susan Cox . 2024-12-12

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Siannan you are the best, you deserve payrise :D

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Marquez . 2024-12-12

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Siannan was an absolute star this evening and couldn’t do enough for us!

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Rebekah Page . 2024-12-12

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Excellent service, thank you to Valeuja and Ella

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Amiri M . 2024-12-11

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Fab food and fab service - loved the new cherry sour cocktails!

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Daniel Quinn . 2024-12-07

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Food was great and Siannan was an absolute star! Would recommend thank you Siannan for making our meal feel special.

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Garry Goldman . 2024-12-07

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Rahner was very helpful and patient with our table

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Liam Murphy . 2024-12-07

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Helpful and friendly staff. The food arrived without undue delay given the restaurant was busy pre concert. Up to Zizzi’s usual good standard.

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Karen Smith . 2024-12-07

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Valery our host was very attentive and made our experience very pleasant.

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Peter Peter-Byers . 2024-12-07

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Warm friendly welcome, great service from our hostess, could not have wished for more

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Graham Freeman . 2024-12-07

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Excellent service - attentive staff and very spacious setting.

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Mr Wiskers . 2024-12-06

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A great family meal out. The food was brilliant and the service so friendly and efficient

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Stuart Blount . 2024-12-06

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Valery was absolutely amazing with our group today. She ensured that all our food and drink arrived in good time, but if there were any small issues, they were dealt with immediately. Great, friendly service. She alone will be the reason why our group visits Zizzi's Brindley Place again. Thank you so much Valery. Zizzi's are lucky to have you

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Wai Tsang . 2024-12-06

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