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1.5

Based on 12 opinions finded in 1 websites

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Nº 302 in 318 in South Ribble

Nº 15 of 15 Indian in South Ribble

Score
OpinionsNoteTripAdvisor121.5

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Awful. Hung up after cancelling my order because they could not be bothered! Read the other reviews and don't waste your money.

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Ashley C . 2022-12-30

MORE AT TripAdvisor

Ordered takeaway, we went to collect and it took quite a while to arrive. Got home and noticed the 2 naan breads missing. Not worth going back even though we were charged £5 for the Naans 😕

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public-citizen . 2021-11-13

MORE AT TripAdvisor

Ordered a king prawn korma recieved a tiny korma with some burnt svirled up items resembling so called ordinary prawns. The chips hadnt been drained and were swimming with fat. We only ordered from here because they delivered and were early with the delivery. The chapitis were soft and within 3 hrs of finishing the meal i was voilently sick several times. Avoid this place at all costs because the ownets who now run the establishment have run it into the ground

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Michelle C . 2021-02-19

MORE AT TripAdvisor

Reviewed an order via just eat, opened the bag and it would appear that instead of putting chutney in a container they emptied it into the bag!!! When I called the restaurant to let them know I was offered free salad next time I ordered. Well, you can keep your salad. I appreciate that accidents happen, what I don’t appreciate is the absolute lack of customer service. To top it all, after we had de chutneyd everything in the bag the food was mediocre at best. If you are here looking for a review, here’s mine DONT BOTHER

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Chrisc12000 . 2020-06-30

MORE AT TripAdvisor

I ordered via just eat at 7.20pm. It didn't arrive until 10.10pm. In the meantime I called the restaurant at least 10 times to try to cancel because it was taking too long and my husband had to go to work. No answer. I requested my money back via Just Eat and received £3, for a meal I paid £23 for. I rang the day after to ask for the full amount back, which they declined and just said they were busy because of the pandemic and we just have to deal with it.

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Rebecca . 2020-04-19

MORE AT TripAdvisor

We order curry’s from here quiet often. The last couple of time’s the food hasn’t been the same high standard last night was shocking. Ordered at 6pm on just eat and received an email saying our food would be delivered at 7:35 pm. I was ok with waiting until this time. 7:55pm no sign of food so I rang to be told it’s on its way to you right now. I live very close by to the takeaway. 8:20pm food arrives. Wrong items delivered, freezing cold, looked like it had been thrown around and nan bread was burned. Phoned the takeaway 24 times to complain couldn’t get through so had to make do. Absolute waste of £30 will not be going here ever again 😡😡😡

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78emmaf . 2020-04-12

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Our order took almost 2 hours to be delivered. This was despite living less than 3 miles away. The food arrived cold, the naan was rock solid and the main courses had congealed cooking fat that had to be scraped off. We tried to send the food back with the delivery driver but he would not accept it. After speaking to the restaurant we were told that it was our fault because we lived too far away, despite the driver admitting to us he had got lost (our address is on Google and Apple maps as well as TomTom). No refund was given and we had to throw most of the food away. I was really disappointed by this experience. Of course, food can sometimes take longer than expected to be delivered, and no restaurant gets it right all the time, but the way this place dealt with the issue was both rude and completely inappropriate. If I had received this food in the restaurant itself I would have rejected it and never paid, but these people already had my money and didn’t care less.

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Milly064 . 2020-02-10

MORE AT TripAdvisor

Ordered through just eat. The food took around an hour to arrive, which we wouldn’t mind if had been worth the wait. I had a mixed madras, the only saving grace was the chicken was edible. The lamb was horrendously tough, inedible in fact. The Naan bread was the only enjoyable part of the meal.

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Deborah S . 2019-11-15

MORE AT TripAdvisor

Awful, delivered after an hour an half some food missing and the rest cold, rang to try and sort they offered no resolution and I asked for the missing items, none arrived, no refund either!!

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438nicolae . 2019-09-08

MORE AT TripAdvisor

We have been using this local takeaway for years and we haven’t been able to fault it in the past but a couple of times now we have ordered and one item has been missing but we have been charged , last time it was rice the time before chapatis . Might give it a rest of for a bit and try some others .

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Julie C . 2019-05-28

MORE AT TripAdvisor

Ordered from this place and the food came over an hour late, they had run out of some of the food ordered so instead of calling they sent what they want, when I tried to give the food back for a refund they refused and drove away I called the manager who was absolutely unbelievable, refused to refund and didn’t care just kept trying to speak over me The food they did send was disgusting it’s the worse place I have ever ordered from

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Craig W . 2018-08-29

MORE AT TripAdvisor

Right, well where do I start? Absolutely disgusting service and horrendous food. Avoid at all costs! This Indian should be shut down with immediate effect. Me and my girlfriend ordered £30 worth of food including starters, a chicken tikka masala, rice, chips and above all which we were most looking forward to… a cheesy garlic naan. As we live about 4 miles away we had to pay an extra £2 delivery charge on top of the food bill. We decided to order our meal via the ‘Just Eat App’ which became our only saviour to an extent. I went to get the food form the delivery man, checked the food and realised our cheesy garlic naan was missing. Therefor my girlfriend rang the takeaway up, and asked were it was. The woman she spoke to was unapologetic and said they would give us one with our next meal we ordered, but we wanted it now! She then said they would bring another but it would take 40 minutes. We then realised that everything they had sent was cold. And I mean COLD!! We then rang up again and told them that it was unacceptable and we wanted a full refund. The woman then told us to throw away the food and she would refund us our money. She then started to stutter and tell us that this was not possible. My girlfriend then asked to speak to the manager. The phone was on loud speaker and the manager came onto the phone and he was absolutely disgusting in the way he spoke to myself and my girlfriend. He was shouting and swearing at us down the phone and telling us that he would not refund any of the food, and said that there was no way the food would be cold!! We would not be complaining if the food was hot! He then swore at us and put the phone down on us. This is unbelievably disgusting behaviour, especially when they were in the wrong, and all we wanted was our meal that we ordered. We then tried to call them back, but they would not answer the phone. We then rang the ‘Just Eat’ help line and they said that they would contact the restaurant directly and get us our money back. After waiting for around 20 minutes ‘Just Eat’ rang us back and said that the restaurant would not refund us any of our money. However ‘just eat’ gave us a £10 voucher to use when we next used there app. I do not think this is acceptable and we were still £20 out of pocket and completely dissatisfied with the food and especially the service we had received. The restaurant should have been the ones refunding us the full amount, not the ‘just Eat’ app people giving us a ten pound voucher. This restaurant should not be able to get away with such bad customer service, let alone serve such horrendous food. ‘Just Eat’ should review their standards and withdraw their compliance with this takeaway. Despite all this we decided to eat the food as it was our only other option and we hadn’t eaten all day. The salad was brown and was clearly not fresh. The onion bhajis were chewy and greasy with oil dripping out of them. Everything was cold. The chicken tikka masala was oily with hardly any chicken in it. And above all we were without our cheesy garlic naan!! The icing on the cake was the fact he spoke to us the way he did! Not surprisingly the following day we were both incredibly ill with stomach pains, sickness and diarrhea. How can they get away with serving such food? And speaking to customers in such a disgusting way? We have been left absolutely disgusted with the way we have been treated. If you fancy an Indian in the Leyland area, do yourself a favor and order from either the Th’indian on chapel brow, or Panshi in Croston.

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kelA11135 . 2018-06-18

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