Scottish Steakhouse in Cheshire West and Chester

Rooms are cold. No adequate heating in the rooms at all.

Absolutely awful service I went to the cafe to have a tea and coffee with my mother she was getting food I have severe allergies so brought my own sandwich a member of staff rudely came up to me stating I was not aloud to eat this within the cafe. I have been many times and brought my own snack as my mother loved it in there . The member of staff then proceeded to talk about me to her colleagues thinking I couldn’t hear her. Absolutely disgraceful and last time I will be back.

Firstly want to give credit to express cafe which I would hope turns around such poor reviews, it's not for me to judge either way only to outline mine and colleagues opinions of the delivery service for our breakfast cobs/baps/batches call other what you will. After numerous weekends of having their bin lids not once has there been an issue, delivered very close to requested times, staff no issue at all and we have tried most places in the area, pound for pound the nicest one currently. In terms of delivery/take away this is far from such a lowly score as it is given thanks all whilst it's this good we have no reason to look elsewhere

we have had a few days staying in the hotel on site, wanted something different for breakfast there's not really much to choose from there and then we decided to try here the food was hot and was delivered to the table, it was expensive for what we actually had but cooked well and enjoyable the coffee was the best one I had in days so much better than McDonalds one and costa the man who served us was so pleasant and chatty he was brilliant made us feel really welcome and couldn't enough for us

Had to walk out because we stood there for at least 5 minuets in an empty restaurant and staff didn’t bother to take our order. The place is messy and grim. Needs shutting down.