Scottish Steak Club in Birmingham

Came to visit to celebrate a birthday within my family and had very high expectations. The hotel itself and hotel staff met these expectations, unfortunately this is where the positives end. The restaurant was freezing and we had to keep our coats of after being seated. When ordering drinks several members of our party noticed dirty plates and glasses, they were covered in hair and marks. We were then informed the wine on the printed menu was no longer available, this was understandable as things do go out of stock however for a restaurant which presents itself to be so high quality we expected better. We were then informed the main ordered by half our party was not available. We expressed our disappointment as this could have been shared before orders were placed, as the (already very limited) menu now didn’t accommodate to the dietary needs of most of our party. We decided to leave the restaurant, much to our disappointment, and had no option but to walk across the city centre with elderly family members to find somewhere else to eat. On leaving we were informed by the manager we would be charged for a drink which never arrived and a bottle of wine which wasn’t touched. After speaking to other customers on our way out we found others had returned their meal 3 times within one sitting, adding to our disappointment. Staff members explained that they had had a busy few days, serving as an excuse as to our experience, however this simply suggested they were aware of the quality of service that we would receive and still decided not to inform us and seat a party of 7 which they clearly couldn’t handle. The whole experience was unacceptable.

We (family of 4, girl/boy 10/8yrs) came for dinner after visiting Cadbury World and found that, in error, we had the booking done for the previous day without us noticing! Clearly my fault, but Erina worked hard to accommodate us on the evening still, which we were very grateful for, also given we had a long journey to Birmingham and were really looking forward to dinner in a quiet spot. The food was wonderful. The steaks were spot on and we were very pleased also with the children meal’s choices. Portions were perfect size – not too large not too small. There was nothing left on the plate incl the desserts – we were very happy! Erina and the staff were very friendly and we would recommend the restaurant to any visitors, couples as well as families, anytime. My daughter says: The food was very lovely (5 stars ) I loved it ! The people were very nice.

To suggest the service in this place was appalling would be an insult to appalling places all over the world. Genuinely utterly utterly terrible. I’ve never experienced more rude service in my life, and to be honest never expect it would be possible to do so. A horrid experience for which words simply cannot do justice.

Me estaba quedando en el hotel de todos modos, pero paseé porque Birmingham realmente tiene una gran opción en cuanto a comida. Sin embargo, me llevaron de regreso al hotel, ya que tenía algo de trabajo que hacer y estaba pensando si había tomado la decisión correcta si la comida en el restaurante del hotel era normal. Me alegra decir que fue bueno, no es sorprendente, ya que es bastante caro (pero todos los buenos restaurantes del hotel son un poco caros) pero bueno y pasamos una tarde encantadora mientras hacía algo de trabajo. Lo mejor fue el servicio, un camarero encantador que era genuino, encendido y el lado derecho de atento sin exagerar. No importa la edad, pero debe haber tenido unos 50 años, lo cual fue genial de ver también y les mostró a los habituales jóvenes camareros cómo hacerlo. El menú era relativamente lo que esperarías, pero era lo que quería, podría haber tomado un bistec con bastante facilidad, pero eso habría sido obvio y me alegraba haberme resistido, dicho eso, miré a otra mesa y el bistec se veía bien.  Los entrantes eran bastante caros y finalmente fui por los calamares, fue la peor parte de la experiencia y no valió la pena el dinero, sin embargo, la salsa era un poco diferente a la norma y agradable. Pero volviendo a la comida principal y quedé muy impresionado, costillas de ternera cocinadas a fuego lento y era tan bueno y sabroso, también vino con algunas pequeñas sorpresas agradables como la miga de tocino y lo que parecía una salsa espesa de calabaza. El vino no es barato tampoco, pero agradable, pero de vuelta al camarero y al ambiente, de primera categoría, así que solo por eso definitivamente vale la pena comer aquí. Es uno de los mejores restaurantes de hoteles en los últimos 12 meses. Mirando hacia el breakie en la mañana: -)

Visité el club de bistec escocés para la cena. El personal era educado y atento. El bistec fue preparado exactamente como lo pedí. En general, realmente disfruté de mi comida y volvería de nuevo

Excellent breakfast served by Antonina With a lovely smile. Tank you for perfect Start in a new day Lucien

Our experience was the absolute opposite of the previous two reviews. Jonathan is superb, friendly, attentive and very professional. We stayed at the hotel at the same time last year and the service was excellent. You are allowed time to consider your order and then given plenty of time to relax and enjoy the experience. It has a an up market feel but not remotely ostentatious. The service as mentioned was excellent, the food is beautifully presented and the fillet steak simply superb, cooked to perfection. Having eaten at some prestigious eateries this ranks close to the very best. It may not be the cheapest option in Birmingham but if you want absolute quality steak, cooked beautifully this will be hard to match. The potions are perfect with a good choice of gluten free as the orders are cooked to order. We thoroughly recommend this place Jonathan and the other staff deserve great credit. Table booked for our next visit in 2019!!

I ate in here last night and it was somewhat of a farce! When we arrived we were told to take a seat which we did. 20 minutes later, the waiter brought a menu over and said "Are you ready to order?". I hadn't even been given a menu yet. Drinks - ordered 2 bottles of "Blood Orange cider" but out came a normal cider. We said "Is that blood orange" to the reply "oh sorry we are out" after the bottles were open and poured! Starters - Not too bad - took another 15 minutes to arrive and a prawn cocktail came in an actual salad bowl - it was huge! Main courses were an absolute hilarity!  One ordered a steak - medium which when it came out, was rare at best so he asked if they could cook it a bit longer - reply - "I can cook you a fresh one" to which they said "Just warm that one up". It came out and was still underdone so we called the waiter over. He said "i'll sort it but can't you just eat your chips?". Absolute comedy gold... we said "I kinda want steak and chips" so off the steak went to be pinged again until they got it right. It was hilarious from start to finish!

A humongous total of 14 people eating on a Friday evening caused huge delays with food. 40 mins wait for a starter that consisted of 3 very salty chicken teriyaki kebabs. Main course arrived quickly after the rush of the 3 tables all at different courses was addressed. Distinctly average would be generous. Skin on gravy, mash hard on top indicated food had been left under lights. Pudding- poor- warm cream and warm tart again indicated a problem. Also ambience poor, waiter banging and clattering, setting up for breakfast on tables surrounding us. Don’t bother- a poor experience. Waiter Jonathan- tried his best to apologise for the wait. Also, this is a ‘steak house’ (allegedly) but the table d’hote menu has no steak on it?

Aa we were staying at The Burlington Hotel.. we looked around at other restaurants but they were noisy and majorly loud and busy.. then we found this restaurant where we were staying.. professional staff especially Jonathan..very attentive.. the food was excellent..lovey atmosphere.. we will definitely return. Thankyou.

The food here was excellent and the head waiter was superb. The waitress seemed quite inexperienced, but was lovely and polite. The steak was excellent and the wine was good too. Traditional fare but served well.

A colleague and I decided on a steak for dinner and gave the restaurant a go. It's part of a hotel but all guests are welcome. The interior is very traditional and upmarket. It was a Tuesday evening and fairly quite as we started off as the only diners. It soon changed and the place started filling up, resulting in a pleasant atmosphere. There is a good choice on the menu and a number of the dishes have a distinct Scottish influence. For starters I had the Black Pudding Scotch egg which was excellent and followed that with a Chef Cut steak. The quality was great and the steak cooked as I'd ordered! In addition to the a la carte menu, there is also a fixed menu option which is good value for money and includes the above steak as an option, with no additional charge. There is a good IPA on tap, however the wine prices are a bit higher than average. All in all, the dinner was fantastic and the service was professional. I'd definitely return. The only difference I'd like to see is the ability to tip when paying by card.

Been here before, food never fails to be anything other than terrific. Perfectly cooked, staff terrific and extremely tasty. If you are in the area this is a must try.

Visité este establecimiento con unos colegas de trabajo. La comida y el ambiente era fenomenal. huele también era muy agradable. el personal era genial. gran visita.

Staying at the hotel, chose to have dinner T the Scottish Steak Club as it’s part of the hotel. Ordered Chicken Cordon Bleu and it was very good. Why I rated it 5 stars were for two things. The service was fantastic and I ordered peas and carrots. I decided to write this review on a side dish. I don’t think I’ve ever had or perhaps will ever have carrots so perfectly prepared and presented. Yep a trip advisor review on carrots, who knew. I’m staying for the week and will be back several times.

I decided to eat here one night, as I was staying in the hotel and didn't wish to venture far. I booked a table in advance, although in hindsight there was no need, as despite it being a Saturday night it wasn't at all busy. The service was great, a lady and a gentleman were on waiting duty that night and both were very friendly, efficient and the right side of attentive. I had a Tagliatelle Bolognese as a main course. This tasted spectacularly good. I am a fan of Bolognese, it's one of my very very favourite dishes, and this one was certainly up there with the very best. The way it was flavoured was divine. My dessert was Strawberries and Vanilla Ice Cream. Can't fault this, the Strawberries were in a decent quantity and tasted nice & fresh. The ice cream tasted very very nice. The food I had tasted amazing and was fairly good value. Literally the only downside, and reason for four stars rather than five, was the price of the drinks. The drinks menu is extortionately overpriced. Although the restaurant is part of a hotel, and I guess you unfortunately come to expect that hotels are going to charge ridiculous amounts. Definitely recommended for the lovely food and great service though.

En mi última noche de estancia en el hotel Burlington que decidimos comer en el restaurante, ojalá lo hubiera hecho así antes, la carne era increíble! ! Recomiendo encarecidamente visitar. El personal era fantástico también. Si estoy de vuelta en la ciudad, definitivamente volveremos.

El bar era muy pequeña y muy cara. Mi colega reservar una mesa, ya que nos quedamos en el hotel Burlington - debido a la demanda tenía que ser las 9:00 pm el lunes por la noche. Así a las 9:00 p.m. fue más de la mitad, pero todavía tardó más de vaciar 40 minutos de conseguir comida.

We had a great evening there. The steak was really good, the cooking not quite correct but, despite that it was all really good. The gentleman that served us did great work and made a great evening even better :)

we were staying at the Burlington as was persuaded by the staff to eat in this restaurant as it is part of the hotel,

Probablemente la mejor carne que he probado en mi vida, perfectamente preparado y la salsa de pimienta divina. Bien vale la pena el dinero y el personal son fantásticas. Este restaurante está ubicado en el hotel Burlington que también recomiendo encarecidamente

Ristorante quasi vuoto....siamo senza prenotazione e chiediamo un tavolo per tre. La signorina ci dice "fully booked" e siccome bisogna...

Our waitress was lovely and welcoming and eager to accommodate our every need. We were not real hungry so the lovely soup -potato leek hit the spot. The bang bang chicken salad was delightful and different. We cannot say enough nice things about our evening meal.

Staying at the Burlington Hotel, we thought we would try the restaurant, a very good choice! The food was great, the wine was very good and the staff were very attentive. A very enjoyable evening

Business dinner a few mins walk from New Street station. Nice traditional old Birmingham hotel with tiled walls. The Steak Club is quiet nicely decorated and excellent for chat and discussion. Next door is a relaxing bar. V good atmosphere. We had starters of salad, prawns and crab. Mains between 6 of us included no steak or chips so plenty of non-steak options. I had an excellent and plentiful linguine, others had sea bass, lamb and fish pie. All nicely done and tasteful. No room for pub. All in all this worked well, and food very good.

whilst staying at The Burlington Hotel, we decided to try the Scottish Steak House which is linked to the hotel, but can be accessed form the street (for non-residents)

Lovely ambience and fabulous service. Starter of goat's cheese tartlet was light fluffy and melted in the mouth. Fillet steak was probably the best I've had in years it was simply perfection.My only gripe was the dessert menu which was uninspiring and i didn't order anything.Will definitely go again for a fabulous steak.

This resturant serves lovely hot food. The staff are friendly and nothing is to much trouble. I had the beef pie and my friend had the chicken skewers. Both were served quickly. The bill was very reasonable. I will eat here again and would recommend others to. The only reason I didn't give 5 stars is the place could do with a refurb to brighten the place up.

Great welcome from the staff - food quality was fantastic! Lovely restaurant attached to the McDonald hotel. Varied menu - although it is a steak club - I opted for the steak pie - and it was delicious !

Tucked away is this lovely restaurant. We were seated quickly, with a table by the window. We could see the Christmas market. There was a good choice of food and the staff were friendly and efficient. The food arrived quickly and was hot. The portions seemed slightly small and a bit over done, but still tasted nice. We did enjoy our meal.

Went there last night off the cuff and was greeted by a lovely young lady, the steak was very tender and cooked just right (rare) the service was great. Would recommend

This is part of The Burlington Hotel and what an opulent place it must have been in its heyday. It's still pretty smart today. We turned up quite late having been badly let down by the place we'd booked to eat at following a tour of the German Market. Between us we ordered a selection of great steaks and one burger, all polished off with no complaints. The service was good too. In all a place to be recommended.

Hearty food with good portions. Pleasant service . Price is ok. Nice atmosphere. We liked the decor and the coffee after was good too.

My husband and I eat in the Bar because we were going to the theatre and needed to eat early. Although the choice for hot food was obviously limited (8 dishes) there were plenty of light bites and sandwiches to select from. I had a wonderful beef burger with salad and chunky chips and my husband had Cumberland sausages with creamed mashed potato and a rich onion gravy. The price was fair for a 4 Star hotel and not over the top.

I dined at this restaurant on Wed 22.10.14.I had a shared fish platter, for a starter, which was excellent, followed by the sole which was also excellent.Would I visit this establishment again - yes.

I'm surprised that this restaurant doesn't have a higher ranking. The food was very good, one of the best, tenderest steaks I've had in ages and the blue cheese sauce to go with it was THE best! They produced a generous cheeseboard with an extraordinarily nice honeycomb I shall be searching out in future. The environment is very 1930s dining room which sort of mitigates against romantic dining but, being upstairs, it was lovely to watch passers by as the evening wore on.

Really bitterly disappointed, I booked dinner for four for Sunday evening, booked the hotel for one night for my family and for the full week ahead for my daughter who had a project in Birmingham. Despite the restaurant being almost empty it took the waitress ages to attend to seat us and bring over menus. After a time, we requested two fillet and two ribeye steaks only to be told that they only had sirloin, I made a comment about being surprised that the Steak Club had no "Steak", no apology just a roll of the eyes and a "we're out"....No surprise the evening was ruined.

We had friends visiting from the South West who wanted typical "British" food, and this seemed a good bet. The dining room was beautifully decorated and appointed, but empty (to be fair, it was a Monday evening) and lacking in atmosphere.None of our first choices for main course were available - no Lemon Sole, no Lamb and not much apology - so we all plumped for a T-bone steak. This should, of course, have a bone in it, but this had been removed and although the meat was tender and cooked adequately (we had asked for a mixture of rare, medium and well-done) the charcoal flavour engendered in cooking masked the flavour of the steak itself. The accompanying hand-cut chips were overdone, being both soggy in the middle and slightly charred (but still soft) on the outside, while the veg consisted of a fairly bland mushroom and an over-cooked tomato. The deserts were fine and the service was impeccable, but for practically £20 a head for the main course I would have expected something better than what you could get in a local pub for £6.99.

Ate here when I stayed at the hotel with my wife. The food was lovely, can't fault it there. Be careful when ordering from the menu, as you will get what it says, as for some dishes there is no side vegetables unless you specifically order them. This can mean you get just a plateful or sausage, mash and gravy. Staff were very good at what they do, plates collected and delivered in a timely fashion, and the food was all the correct temperature. An excellent place for any special occasion, and presentation is definitely top notch.

food was excellent, my partner was very pleased with his steak as it was cooked to perfection, and our deserts were very tasty and the table was presented very well and neat.

Absolutely terrible. Poor value, awful food. Save yourself £30 and have dinner in whetherspoons it will taste better and cost you less. Terrible atmosphere. I have literally never been so disappointed with a meal. Ruined my best friends birthday. We eat out all over Birmingham city and i could literally name 50 places to go that put this one to shame. 8 could have cooked a better meal at home... While drunk! Avoid at all costs!!!!!

My wife and I had a great pre-theatre meal with our very good friends, the Arnolds.As we were under a certain amount of time pressure, we reluctantly limited ourselves to 2 courses each.However, all the 'main courses' and 'desserts' we chose were superb and the service throughout was of a high standard.From our point of view, it was an added bonus that we were able to use our 'Gourmet Card' and obtain a significant discount on the total bill.

although a great atmosphere it is a bit pricey for what it is...........the service and décor is top dollar and they cant do enough to make you fell welcome.

Quality of the steak was poor, food was over seasoned. We'd been looking forward to the meal and this mark may be on the low side because our expectations were for something so much more enjoyable.

Randomly spotted this place a few months back. I'd never heard of it, took a look at the menu, saw lots of steak and decided that I needed to visit. The prices weren't cheap, but I assumed that was because they had good food, so no problem! Its location makes it the sort of place you'd miss if you didn't know it was there, and if I didn't specifically like steak so much, I could have overlooked it.Myself and my girlfriend popped in on the way to a party on New Years Eve. I was dressed in hoodie and trainers, which some restaurants might be prissy about, but nobody showed any concern. I liked that straight away. We were given a seat by the window, looking down onto Birmingham's New Street. It's not a breath-taking view, but I was hopeful that I might get a laugh out of New Year revellers falling over. No such luck.Staff were very pleasant and attentive. Food was brought out promptly. I had haggis for starter, which was delicious, and so full of flavour, and a sirloin steak for mains, which was perfectly cooked. Both were beautifully presented. It was all accompanied by Broken Shackles rosé, which was delicious and complimented the meal nicely.Only two minor things. I'm not calling them 'complaints', because they're not really, they are just 'things'. Firstly, it was so quiet, we had at least five different members of staff serving us during our visit. No problem with that, except we had several staff members ask us the same things. It's not bad customer service, but you shouldn't have to say three times that you don't want dessert. Maybe one member of staff for a table and sticking with that might work better?Secondly, I really could not taste any pepper from the peppercorn sauce.Overall, it was an enjoyable experience, and it's very likely that I'll visit again.

Very nice venue but the staff were a bit lacking. Didn't have the wine we wanted from the menu and it took 1 hour for the main course to arrive. The late food was also cold. I hate to think how late the food would have been if the place was actually busy

Paid this place a visit last night for the first time - the room was light and airy and surprisingly not very busy for a Saturday night.We were 4 in number....2 couples...and the ambience was nice and friendly.The menu had some mouthwatering options and I opted for the Prawn Cocktail starter and Mixed Grill main. We were advised on some great wines on offer by the lovely waittress Anna whom we thought was French...but turned out to be Polish. I must admit the prawn cocktail was pretty average but my mains was delicious. My colleagues all enjoyed their meals and we had some friendly banter with the manageress Dawn. Great night out and looking forward to going again.

Beautiful steaks, very very well prepared. If you like steaks and you're in Birmingham this is the place to dine.Fantastic waitress (Dawn, we think) who advised us re 'sides' and wine, everything was wonderful.Go here, ignore everywhere else!

i have had dinner here on a few occassions, the quality has always been consistent.the new Scottish Steak Club menu is fantastic - if you like an exceptionally good steak, this really is the place to go. from ribeye to fillet it was fabulous.

Lovely, clean, smart restaurant. Service fantastic (Miss Brown). Food was delicious - every course was superb; one of us had lamb chops, the other had fish - both fantastic dishes. Excellent choice of wines and all in all, a fantastic meal. Thank you

For a meeting with colleagues we had teas, coffees and sandwiches at the Burlington. The food was lovely, not too heavy, and the tea and coffees were served well. Although the service took a little longer than most places I would recommend to others as it's only moments from New Street.However, and this is a sad however, I did find it quite upsetting to overhear one of the receptionists, a lady with glasses, stating how bad the company was and other sentiments to someone that was at reception. I did not find this appropriate and such thoughts should maybe not be stated quite so loud and enthusiastically where customers can hear.Other than this I would definitely go back as its a lovely meeting place.