Scarpetta in Tower Hamlets - Phone Number, Reservations, Reviews

Went for dinner on a break to London with my 2 daughters and was not impressed My starter came 5 minutes before the other two When their starters finally arrived they were cold Customer service from the waitress was non existent Asked for water and it was lukewarm Portions were small and shin of beef papardelle had 3 pieces of beef in it Waitress brought the bill when we hadn’t requested it and without asking if we wanted anything else Overall not a good experience Mediocre food, small portions, bad customer service and very expensive for what you get Do not go here

This is a great neighbourhood restaurant. The pasta is always excellent, fresh with simple well prepared sauces. The staff are super friendly and even when it’s packed they do their absolute best to make sure everyone is happy. Lovely relaxed atmosphere. Highly recommend for good bowl of pasta at really reasonable price.

Ottimo ristorante che propone pasta all’italiana nella zona dedicata a uffici di Canary Wharf. Buone anche le etichette dei vini proposti

Not impressed. Be aware of the Tuna Tartare dish - the sauce tastes very strongly of anchovies, which I guess is OK if you really like anchovy. And you would have to really like anchovy to enjoy this. Unfortunately there was absolutely no mention of the anchovy in the description on the menu so one was unable to make an informed choice. The menu is small, so I would expect everything to be done very well - the other meals my party had were very average. Both the ladies and gents were not working which left the entire restaurant to use the only disabled toilet. For whatever reason someone had left it in a bad way and it seems the staff hadn't realised. I would expect it to be checked even more frequently if its the only available toilet. To be fair when I raised it, the staff set about cleaning immediately, but suffice to say we shouldn't have been in that situation. Should they have been open? The bill got readjusted, but I definitely wouldn't return - there are lots of lovely restaurants in London to choose from.

Cadre très sympa, très joli, ambiance tamisé, au cœur des building ... très agréable. Repas, très bon. Tout est fait maison. Par contre c'est excessivement cher pour le peu de quantité. Si vous avez faim, passez votre chemin. Nous sommes sortie de là en ayant toujours aussi faim. Si vous comptez sur le dessert pour vous rassasiez, prévoyez 10€ de plus par personne. Ne vous attendez pas à avoir du pain ou autre. Je pense que ça ne fait pas partie de la culture Anglaise. Pour ma part je ni retournerai pas. 20€ pour une toute petite assiettes de pâtes (très bonnes tout de même) non merci !

Amazing experience and fantastic food. Well looked after my Christian. The food and the wine is sublime... massively recommended.

Can even comment as we never even got to experience the food as when we got there the waitress said they were apparently closed for lunch at 3pm and won’t be opening back up until 5pm when there was other people in the restaurant eating, they clearly just didn’t want us in their restaurant

Have been here twice now, returning shortly after our first visit! So impressed with the food. Love the fresh pasta, the service and the delicious Nutella gnocchi! Would definitely recommend!

Delicious, authentic Italian pasta. There was an eclectic, fun ambiance and service was great. Waiting time was short, and there was a wide variety of side dishes as well. It’s a modern looking, clean restaurant with great music. Soft touch.

I don’t understand all the negative reviews about this place. I went for lunch on a Monday and it was a great experience, service and food was excellent. The pasta was cooked to perfection and accompanied by very tasty sauces. People need to understand that this is not a fine dining, fancy restaurant. The boxes are made of recyclable cardboard that are meant to be taken to work, or eaten at the restaurant. If it was made of plastic there would be negative reviews about that too. The prices are very reasonable and the coffee was excellent too.

Ristorante molto carino, la pasta é buona , buona selezione di vini italiani . I dipendenti sono davvero simpatici infatti vorrei fare i miei complimenti a Francesco ,Susy e Samanda che sono stati bravissimi ,un servizio impeccabile.

Very poor service and overpriced, unfortunately didn't spot these other reviews before going here. Dish missing ingredients and waiter uninterested in helping and rude.

I’m surprised to see the negative reviews for this place. My friends and I had a great time here! The service was a little slow but it was bt something that bothered us a lot since we wanted a relaxed evening anyway

I have worked in the restaurant at trade for 15 years and it is a shame when poor service ruins a meal. Things can go wrong and as customers we can understand, IF staff talk to us. We were sat in the middle of a set of three tables, inches from the table next to us. Very cosy, but I'd never met these people before and there was a nice table on the other side of us that wasn't filled all night! The waitress couldn't care less about us. Rarely made eye contact and was irritated that we took longer than we should have to order. We had to chase the food twice. Several tables sat after us, got their food before us. Halfway through the wait a member of kitchen staff used the fire-exit to leave through and left it open, to be closed by one of the customers who also felt the cold draft it caused. The drinks order was also forgotten and had to be cancelled as my partner was running the marathon the next day and we needed to head home. It was only for this reason I didn't say anything on the night. The food when it arrived, was reasonable but it doesn't take 30 minutes for bruschetta. The quality of the pasta was good but very little sauce. I would not return here as it seemed the typical "too cool for you peasants" London restaurants that gives the capital and it's eateries a bad name. Especially when they realise the mistake, but still add the service charge to the bill. Very poor!

Siamo andati a cena perché molto scettico, ma mi devo ricredere, pasta buona, cotta al punto giusto e burrata molto buona. Porzioni abbondanti e dolci molto buoni. Prezzo nella media di Londra

Terrible service, and when we complained, the manager was extremely rude. Will not be revisiting, and thankfully, there are lots more venues in Canary Wharf to use.

To be honest we were bit surprised with no Pizza on the menu as we just thought it’s an Italian restaurant and pizza will do for kids! In the end, pasta turned out to be too good with good service and ambiance.

Maybe it was a Monday lunchtime thing but this odd, slightly gloomy, but rather strangely self-satisfied hybrid takeaway/restaurant just didn't work out. We decided to have some pasta. It was dispensed by a disinterested server in to a cardboard box and looked like it had been made by a primary school child. So basic. £9 for a pretty modest box of twisty pasta mixed with a not very tasty pesto sauce.....er what? And then you have to pay for a little plastic pot (recyclable??) of parmesan. Luckily, forks, napkins, chairs and tables are free although you get the feeling that the cold-comfort-styled management team would charge for that too if they could. We didn't find any pepper, maybe that's a cost cutting measure? The pasta might have been intended to be 'al dente' but it was actually just 'hard' And lukewarm. There was an option to buy an airline-style tray 'build your own salad' but the items on offer looked meagre, tired, and scared as they cowered under the lights. To round off this decidedly mediocre experience, the toilets were 65% out of order with a queue formed for the one remaining. The restaurant's website promotes the idea of it being 'artisan Italian' but, having been to Italy, I can confirm that this place didn't deliver on any of the gastronomic passion and creativity that that country is famous for. But it does have rubbish toilets so maybe that's the link (apologies to any readers from Italy). Luckily, you have read this review and will know not to go there.....two stars seems very generous but I'm giving them as I don't like Mondays and perhaps this restaurant was also having an off day. We scarpered after forcing down what we could from our boxed ration of pasta dullness, I suspect you will do the same if you are silly enough to go.

Overall experience was very disappointing. Came with my partner to have a lunch. Were greeted by lady, who was supervisor I assume as didn’t have uniform as waiters. She took the order. We’ve ordered starter and mains. After we were done with starters, spent around 15-20 min waiting for main and had to call for waiter to clarify how long is to wait for mains. He approached us saying that someone closed our tab, he has no clue who, and asked what we ordered. We repeated order although it wasn’t pleasant moment as no one even came to clarify if we were expecting more food . Waiter promised that pasta will be ready in 5 mins. However it took up to 15 minutes to be served. Plus, my order came incorrect, which means both of us had to wait again. Finally my main dish arrived 15 minutes after , which means food of my partner was cold as he didn’t want to eat while I would wait . And all this time place wasn’t even stuffed with guests, were 4 tables in there! I’ve ordered Cacio e Pepe and it tasted quite dry, so fish I’ve been waiting for didn’t even worth it 🤦‍♀️ My partner also ordered gnocchi with Nutella. Portions were quite small as well although prices are not low. After we’ve asked for the bill , it came with wrong balance due, was showing much less money we should pay. We call again for waiter asking to adjust the bill . After another 7 minutes supervisor came with card machine and right bill asking how was the experience. When we shared all issues we’ve had she amazingly said that had no clue about that. That means there is no communication between the team at all and no one even cares about guests experience. I’ve asked to remove service charge as service wasn’t provided at all. Supervisor asked why do I want to do remove it and I had to explain again that I don’t want to pay for the service which I did get provided. Her reply was : “ Okay, got it”. No apologies, not even a small discount or cup of coffee offered to compensate a bit guest experience. So there we go: had to spend around couple of hours because of the several issues within the team , food wasn’t even delicious to recover it , portions are quite small and prices are not cheap at all. I’ve been working in hospitality for 10 years and this case of experience is one of the worst. Definitely won’t come again. Definitely won’t recommend any of our friends or guests as working in a big hotel close by

Gave 1 star because is not possible to rate 0. We work in hotels in the area and definitely will not return nor suggest this to our friends or guests. The service received in this restaurant I've never experienced it anywhere else. Started with the waiter allowing us to seat on a table without set up, did not bring a second menu and only came to ask after seeing we were struggling to read in 2 on 1 menu. Placed our order, arrives the starter and so far all good. We were with starter after 5 minutes and when was almost 1 hour from our order the main still didn't arrive and nobody would approach us even though was obvious that we were waiting. When we call the waiter to ask, he comes to the table and says "I can see you've been waiting for long time, your table has been closed in the system, I don't know why" well we didn't know either, then he took again our mains order. More time past and finally he arrives with the 2 mains and only at the table he realized that 1 is wrong therefore he dropped 1 main and went back with the other. 8 minutes later finally comes with the 2nd main but meanwhile mine was already cold as I wouldn't eat and make my partner watch me eating. After eating, we order dessert which takes another 20 minutes to arrive and when finally is time for the bill, they bring it with many mistakes so the waiter goes back and then brings the correct bill. After mentioning all the above to a lady we believed was a supervisor, and asked to remove service charge, she didn't take any further action to make up for all the mistakes and simply placed on POS machine the amount without service charge. P. S. A couple behind us also had to wait longer for the mains but at least the waiter was kind enough to offer something on the house while they were waiting, and to us?! Nobody gave a damn.

Is it because gratuity of 12.5% is already included, that the serving staff simply cannot be bothered to do their jobs?! It is appalling how matter-of-factly they are about forgetiing their orders or neglecting their guests! No apologies made! Our appetisers arrived later than those of our neighbours who came in after us. The food was cold. No one came to check if we were ok. We waited a while for the bill too. Yes, it is a cheap joint, but they should have Some standards. The beetroot " carpaccio" is a flavourless but super acidic, lowest grade dish.

Fabulous! The pasta was served hot and tasted fresh. Staff were friendly. Location very convenient. Juices were healthy.

We didn’t have a great experience here. We had a late booking at Scarpetta and from the moment we sat down it went downhill. Food was unpleasant for both of us. Literally took 4/5 bites and couldn’t stomach any more. We had to ask for...

Terrible. Literally had to get the regional manager on the phone just to argue for 15 minutes to pay the advertised price. Avoid if you value a good time.

Small unpretentious place in Canary Wharf serving mostly pasta and drinks. Very good pasta - handmade - and a good lunch venue. Menu too restricted for later eating, I think.

The food we ordered was great!! Arancini for starter Beef ragu pappardelle and Aubergine and mushrooms pasta (don’t remember exactly the name of that pasta)😁 Nice view as well and friendly staff.

Visited here on Father’s Day. The staff were outstanding and nothing was too much trouble. The waitress took time in explaining some of the menu, food was great and the atmosphere relaxed. Recommend for a relaxed meal in a friendly atmosphere

We booked Saturday night and was shocked how empty it was when we walked in. One waitress introduced herself to us, walked off an we never saw her again. A second waitress finally took us to our table. We ordered cocktails and an extremely overpriced...

Food was good- but there could be a bigger variety of pasta and sauces and starters. very basic menu but service is good and food is flavourful and prices are reasonable.

Very tasty, quick service, lots of variety on the menu (although not great for non-cheese eaters). Beef shin Ragu was delicious. Friendly and welcoming, quite empty on a Saturday afternoon.

Great service from Denisa! Friendly and smiley! Beef ragù is something she's highlighted....wow....very tasty and good portion! finally something that remind me my trip to italy! Bravi tutti!

Great location on the corner in Canary Wharf. We sat in the window and enjoyed the atmoshphere. Service was great and very helpful. Food was tasty and pasta fresh with plenty of flavour. Limited menu but its a Pasta bar so if this is what...

Served by Eliza, she was really lovely and smiley and was just generally great - would come back again for the great food and service

Child size portion of dry pasta limited choice overall not sure how this place survives. I sent it back and the waitress said she would have to pay for it. Used the loo. Not clean

Horrible service, staff not aware that baby changing room doesn’t have a keys,,. Place dirty in overall,, I’m lunch time was empty ,,.

We had an amazing g dinner, divine wine and the staff are amazing . The tiramisu is heavenly and the vegetarian options were just great. We will go back

In the past we’ve ordered their cook at home kits and they’ve been amazing (not had one recently, since the free P&P increased from a £25 spend to £35) so we decided to finally try the restaurant. Whilst the food was excellent there were a...

I used to like this place and visited frequently previously as I’m local. Haven’t been in a while due to lockdowns/restrictions etc. and should have left it that way as the latest visit went terribly wrong. The place was obviously understaffed, so don’t want to...

I ordered pasta with mushrooms and truffles. I couldn’t see any truffles in my dish. My husband ordered beef ragù and he said it was pretty good. The service was pretty slow. I did not enjoy it, sorry.

First of all the drink choices were very limited. When our food arrived at the table, no one asked if we needed any additional condiments instead the waitress walked off straight away. Had to ask twice for Parmesan in an Italian restaurant by the time...

Staff were very friendly and service was good. Food was nice although wouldn’t be my first choice for Italian. Perfect place to go with friends for a fairly inexpensive meal, and happy hour cocktails was a bonus!

Quality of ingredients ok, topping a bit too much, tasty food, unfortunately arrived a bit cold. Wine ok, bread really super(!), olive oil a bit light. I appreciated the environment and kindness of waitresses always ready to support guests. Unfortunately no grappa, no amaro, no...

Excellent leaving do dinner with my colleague on a Tuesday! Our waitress, Melania was very attentive, always keeping an eye in our table and with attention to detail. Very lovely lady! Pasta was delicious, cocktails very tasty specially their Apero and Gin Spritzs (peach flavour)....

Very average pasta and sauce. Had better school meals.... haughty staff and fairly rude. Would not return. Visited with colleagues for lunch

Gorgeous place Absolutely lovely service lead by Erica. Stunningly delicious Italian fresh pasta (there was only one option for vegans, though). I enjoyed every minute I’ve spent there.

My daughter wanted to visit Canary Wharf so we were not sure where thing are. So this is the first restaurant we came across for lunch. They asked if we had booked a table, NO but they managed to find a seat. About 3 different...

decent food but the staff was rude to their own member (who was the only asian) clear to see they have bad management, very unprofessional.

Exceptional Italian food at its best! Would recommend every dish as all the ones we are were fantastic. Great staff and lovely atmosphere. Really good value for money! Looking forward to our next visit.

The food is ok, the menu isn't quite correct as the Burrata Arrabita Mafaldine dish is not listed as Vegetarian but it actually is. The attitude of staff is poor, as if every customer is a mild annoyance and inconvenience. Another issue is - why...

Nice cocktails and okay food, but there were no end of things that went wrong. They started by bringing the wrong starter for one of us. They then brought over the mains before we’d finished the starter, apologising but still shoving our starter plates over...

Terrible, I would have given 0 not even 1 , not original Italian not tasty, nothing against school canteens, Scarpetta seems something similar, not a restaurant or even a fast place with good food, the pasta was rubbery and the sauce too much vinegary, rice...

Really good value Italian (pasta no pizza) especially for Canary Wharf. We saw some reviews saying the portions were small but we didn’t think that at all, our mains were more than enough and so tasty. Cocktails for £5 as well! Nice decor inside but...

Great atmosphere, very good authentic pasta and nice staff. Incredible value for money. Strongly recommended for lunch and dinner but also for aperitivo!!!

The portion was 6 pieces and tasted like the filled pasta you get in ready packs from shops . Ok but would not return. No special flavours- very basic.

Good sandwiches however I won't be eating here again...The blond lady behind the counter (by the kitchen where they cook pasta) who put sandwiches in the toaster never uses the kitchen tong/utensil and always touches the sandwiches with her bare hands (after touching the pimples...

This is a good place to grab an Italian food especially at lunch as it is well located in Canary Wharf. We were not disappointed when we came here and ordered the Aubergine Parmesan and Calabrese Chicken. We could have provided them with a higher...

Poor quality food. We ordered 2 pasta dishes, when they arrived they looked like they had just come out of the microwave, when you start eating you realise you are just eating pasta, with more pasta and a splash of sauce, nothing else. I would...

Good location but nothing really Italian , except wine . Particularly pasta was much below the expectations and not home made as declared .

Business coffee meeting , easy access, efficient service. Good ambiance. Fresh cakes , sandwiches and salads. Good value for money.

Pasta has always been a joke. Pasta consists of a lot of the pasta and a drop of sauce (which has no meat or vegetables regardless of which sauce you select). Spicy Calabrian Chicken was always good value for money when they provided the whole...

The drinks we ordered took 30 minutes to arrive, the food was extremely average and slow. Not a place to return to.

At the end a real italian restaurant!!! Hand made pasta cooked in right and good way. Very recommended! Staff friendly and gently. Menu with typical italian products. Price correct.

Didn’t try the food so can’t comment unfortunately. However we popped in on the way home as between 4-7 are £5 cocktails so tried the Espresso Martini, Aperol Spritz, Negroni and a peach flavored one. As it was nearing 7pm the server gave us the...

We were at Canary Wharf and searching for a restaurant. We went to Scarpetta. We were welcomed by a lovely waitress named Oana from Roumanie. She brought us to our table and told us that the kitchen would be closing in less than 20minutes. We...

We ate here as a family with our 2 children. The welcome was warm the pasta was delicious and the staff went out of their way to make us feel welcome as a family and were great with our kids especially. I would fully recommend...

Today I found a piece of “God knows what” inside my Lamb Ragu pasta box. When I took it to counter she went to confirm the nature of the object ( it was the size of table spoon) with kitchen staff, and came back with...

Went here with the family for a quick dinner. Not good, pasta was very very basic. Limited options and not particularly nice

Food was delicious and affordable and there was quick service. Had a wonderful pasta and salad. Would forsure reccomend.

Most of the pasta options are very good, I am going there almost everyday. The problem is the sitting, it doesnt have much space and you usually feel quite cramped. Stuff is quite friendly

If you're after something quick, hassle free and good value, this is the place. No fuss or frills. Small selection but they do it well. Good happy hour too.

Having tried Scarpetta a couple of times I appreciate the cozy and relaxed atmosphere. Food quality is good, even for a demanding Italian like me. Lasagne were lovely although i wish it was a slightly bigger portion. All in all a quick and comforting after...

Great place, good food and friendly staff. But we weren’t told the oven wasn’t working when we were seated. We were only told there was a limited menu when we were ready to order, meaning we had change our choices. Would have been nice if...

Very good Nduja bruschetta with the real spicy Nduia I love so much from Calabria. If looking for Italian taste in Canary Warf a place to visit for sure ! Pasta alla Norma is really good !

Nice restaurant in the trendy canary wharf area. Friendly staff, fast service, food was very tasty (Buffalo Mozarella starter, bolognese pasta main dish). Happy hour cocktails for great price!

I went last Saturday for a quick meal. I was not expecting much from what looks slightly more like a café rather than a restaurant. It's got an industrial feel with some warm touches. As we enter, we're immediately greeted by the staff at the...

I get a takeaway lunch from here once or twice a week. Pasta is well cooked, as is the sauce. Pasta seems to change daily, the sauces less often.

Had a Deliveroo from here previously and it was colossally disappointing. However, walking past after a long day with an hormone driven yearning for carbs, we decided to drop in and give it another go. It’s a bit of a hectic atmosphere and it seemed...

It was a Saturday and we were in a group of 6, walking past at 4:15pm after having a late lunch. We spotted the happy hour sign in the window (4-7pm) and decided to have a drink before heading home. We ended up staying until...

I found hair in my pasta. Manager and staff very rude. Pasta cold I can't do a good opinion of this fast food

I used to really like Scarpetta but realized the quality of the food was becoming less and less important and the portions smaller and smaller. Yes the pasta is good but the sauce is inexistent- a bolognese sauce doesn’t have any meat for instance! It’s...

Have tried this place three times and it’s just got worse with each visit. The portions are small (you’ll be given the same quantity in a small box as you will a large), the pasta had been sitting in a warmish pan (not hot) and...

Sure they make the pasta "in front of your very eyes" but the sauces the food comes with are utterly tasteless. No Italian flavours present. There is insufficient seating which is shared with other people. And to round things off the play handbag house music...

I popped in here one Sunday lunch for brunch. The set up was good and you find a table then order and pay and it’s brought to your table, or you can take away. I ordered the lasagna bolognese and a got chocolate. The pasta...

Some may like it but I am not a fan of loud music in coffee shops especially as I try to gather my thoughts early morning. And so it was with Scarpetta, Canary Wharf on a dull day in late November as I drained my...

Me and hubby spent 20 something pounds on pasta with bologenese and pasta with nduja sausage. Portions were generous but the pasta undercooked and inedible. The bologenese was the blandest i have ever tasted. We dumped it in the bins after couple of mouthfuls. Never...

From the outside this corner spot looks very promising. Big glass windows, cozy lighting and table settings but that's pretty much as good as it gets. I'm not reveiwing the coffee as I didn't have it. We walked in and tried to sit but were...

From the outside of this eaterie, it looks very nice which is what drew our attention to eat there. We sat at a table and were told by the person behind the counter that we had to order there. My friend and I both had...

Actually visited February of 2018 The pasta is undercooked. The staff are bored. The structure is unclear. It is not a restaurant, nor authentic Italian. I do not recommend. Save your money!

Looks really good from the outside but terrible service. There was no explanation on how it worked. The menu is very limited - but settled on a the lamb ragu pasta. It tasted more like a school meal and it was definitely not a ragu!...

So I'm not usually a coffee drinker but today I needed a mocha. Billingsgate Market opens at 4am (I was NOT there are opening) and I wanted to see dead fish. Different story. But I also wanted a hearty breakfast afterwards, so luckily there was...

Scarpella! Friday at 5 pm. Waited 15 minuites plus for a coffee and there was no one queuing. They spent more time making cocktails and correcting people’s orders at tables than worrying about myself at the counter and still someone was served before me that...

We had a salad each. There was no dressing and no flavours. When I later inquired she said we had to ask for it! Lol. So make sure you ask for the salt, the pepper, the vinegar, the olive oil and whatever else you may...

Went on a Saturday lunchtime when quieter than the week. Absolutely wonderful. A real surprise. Will visit again.

Went in with a couple work friend's. ordered N'Duja Sausage pasta meal. Pasta really badly undercooked. Could barely chew it. Place to packed and staff to busy in robot mode to complain too.

Just had the Prawn and Zucchini, very disappointing. The Pasta was doughy and under cooked, it just just tasted of flour, which was not nice at all. At least the Prawns were cooked thank god!

Having discovered this through a foodie colleague I am returning often for the delicious home made pasta, cooked exactly as one would in Italy and served with a choice of cheese and the bread to do a proper scarpetta afterwards. The salads look yummy but...

Nice tasty & healthy lunch eating in at Scarpetta; typical Canary Wharf pricing. My shirt and suit will need a dry clean afterwards as the food smells of the restaurant have circulated deeply into the threads. Ventilation could do with some investigation...

I’ve been here about 10 times to eat lunch both eat in and takeaway. The food has always been decent and fresh. Yesterday my food was rushed through and the pasta was underdone (more than al dente)The lady who served me was very miserable, when...

At first glance this looks like a charming, rustic restaurant. However the food is served in take away boxes, even if you are eating in, and the staff are unhelpful and unfriendly. Steer well clear..

The small size box is plenty for lunch but the pasta, being made with just flour and water, is a tad strange for my English palate. With different type of pasta every day and different sauces to choose from it makes a nice change from...