Saucy Chics in Cheshire East

Food was good but service appalling.

I visited the Beefeater for breakfast on Mother’s Day , but unfortunately, the food was cold. After I complained, another member of my party went to get food, only to find that theirs was also cold. While they did cook a fresh breakfast for us, they left the cold food out for other guests to eat. The staff were unhelpful and, if anything, quite rude when we raised our concerns. The two women on duty were particularly unaccommodating—one, an older lady with long grey hair, was sarcastic and claimed the food couldn’t always be hot because they were serving 30–40 people for breakfast. Additionally, she was serving food with her long hair untied, which was unhygienic. The second woman, who appeared to be the floor manager, offered no apology and seemed completely unaware of the issues. While we understand that mistakes happen, the customer service was extremely poor. Not only did we never receive an apology, but no attempt was made to offer any form of compensation for the cold and overcooked food.