Based on 3 opinions finded in 1 websites
Opinions
Human hair in my main course, sent it back, then the chef came out and started arguing with me, saying it was a bristle from his basting brush. Very embarrassing, people looking at us. No apology, no compensation of any description. Won't be going again.
Denise . 2024-05-02
MORE AT TripAdvisor
Great venue. With amazing events that have some of the top chefs in the country for guest appearances. Staff are wonderful. Check out who the next chef is.
Guys Who Dine . 2023-11-12
MORE AT TripAdvisor
I can't recommend Tom's gourmet dinner delivered idea. It was astounding. Not only were the meals incredibly easy to prepare, but they we beyond delicious, we placed it between Sat Bains and Raymond Blanc for quality and taste - it really was that good. We will be enjoying this treat again and again in the near future. Thanks Tom!
James K . 2020-11-06
MORE AT TripAdvisor
Similary restaurants in West Midlands
53 Opinions
We have been having our fish & chips from the Sea Queen since it opened many years ago. The fish is cooked to perfection and the chips too. The staff are very efficient and friendly.its a must!!!
8 Opinions
What can I say.... wrong orders, food not cooked correctly and a very long wait. Customer service was seriously lacking. It wasn't even that busy in there. I don't know what they would if it got busy. On the plus side there is one member of staff that is on the ball. Let's just say she's in the minority.
470 Opinions
What a lovely experience! I booked a table for 10 people on a Monday night for a family birthday celebration. We opted for the all you can eat menu in order to be able to try a few different dishes. The staff were amazing, so helpful, friendly and efficient. The owner was very attentive, checking everything was ok and laughing and joking with us. The food was delicious and plenty of it. We didn't order more as we couldn't even manage the initial food served, for this we were offered boxes to be able to take what was left home, so I now have tonight's meal sorted.....the gift that keeps giving! I would highly recommend The Ruby restaurant and we will definitely be back soon :-)
277 Opinions
Ashamed to have taken our American visitors there! Our friend had got caught in motorway traffic and was running late. We rang to apologise and they said it was still ok to come. When we got there at 3.45 pm we were met with not “hello or welcome” but a scowling waitress whose greeting was “You’re too late, we shut at 5 pm”! Rude and unwelcoming staff. And then our scowling waitress informed us there was no decaffeinated tea!!! In this day and age!!!! I was going to offer to nip to Tesco’s a get some, but in reality I wanted to get out of there asap as the afternoon tea had door-stop sized sandwiches with dry, unimaginative fillings and only a choice of scones, scones, and two of the tiniest Little pastries. I will not be returning!