Sara's in Birmingham

Absolute rubbish! I cannot believe how rubbish this restaurant/take away is! We ordered our food, two hours later still no food we had to cancel! The man over the phone kept convincing us that the driver has left and that our food will be delivered very soon - he was lying! I will NEVER order from this takeaway again. I can see other people have added bad reviews about this place.

i didn't visit to this place just walked near it toward Aldi

Delicious food, very fast services. Especially the tandoori chicken.

Food was one and half hour late though it was Thursday night . No apologies for being late. Food was less than average * no flavours. I will never order again.

Awful service! Was continuously told 20 mins on the phone when it was a 2 hour wait! Need to sort the service out!

It was late n only warm but it was so flavoursome. Lovely food.

Ordered my takeaway on line, requested delivery for between 16:50-17:00, received message saying delivery would be 17:14, had to call the takeaway to chase, still waiting at 17:40, not even sure if the food will be warm enough when I do eventually get or whether I am going to have to reheat it!!

Terrible place to order from. Was told 45 mins for order to be delivered this then changed to 1 1/2 hours when I complained and wanted to cancel the order they said no because it was on it's way and would be with me in 15 mins I accepted at first but 15 mins later still no food. They obviously from other reviews as well, have rude drivers and inadequate delivery service. I will not be ordering from them again.

Delivery was very late , food was cold despite its 0.3 miles away from me (3 min by walk) , I haven’t ordered for a while , the quality has changed very badly, I ordered via hungryhouse and they’ve done something that I can’t place a review on hungryhouse, I can tell why they’ve done so as they know their food is no good at this time for some reason

Honestly delivered fast and it was hot and really tasty the sizzling tawa and tetul mix. Full of flavour and well filling i would have again.

30 minutes late. Stone cold. Inedible (chicken tikka masala is 3 pieces of chicken) whole order very watery & tasteless. No naan got veg rice instead of biryani..... they don't care but heads up nor do just eat! Will never ever use again.

Disgusting service...food late... no apology... won’t bother again

Food was incredibly late, 2 hours, when I called to ask what's going on the worker hung up on me, very rude and argumentative too. when the food eventually came is was a strange experience, soggy, cold naan, tough cold chapattis, overcooked rice, pickle was nice but all neat dishes, even the ones with sauce were dry, all the meat tasted as of it was from frozen or overcooked , sauces had a fragrant and delicate set of flavours but even the lamb was dry and tough All together a dissapointing experience , hungry house and just eat reviews are not reflective of this awful experience , they show great reviews ... my opinion is that cooking basics had been skipped through and if you cant get the basics right there is no point in being a chef , even if your sauces are on point . go back to basics guys , cook from fresh and youll be grand , take care and time , i dont mind a 2 hour wait if the food is smashing ! all in all a rrally terriible experience .

Ordered a curry at 12.15. Was told delivery at 1.10 on a Tuesday which is no issue. Then told it was delayed to 1.50 because it was late. Surely it is quicker as it's quieter? Cancelled order as no point ordering a late night take out if they don't bother to get it to you and then get told it's my fault for ordering late

If I could give a lower rating I would. I am literally fuming while typing this review! First the estimated delivery time was given as 1:30 which then changed to 1:53, which I had no problem with it was early hours of the morning and they must have been busy. However when they didn't turn up and I had no contact from them, by 2:05 I phoned up to be ignored constantly, when I finally got through nobody spoke to me on the phone. And when they phoned back he said he had just left and would be around 10-15 minutes, at this stage I was getting annoyed. 15 minutes past and I still hadn't got an update, so I phoned again and he said 5 minutes, this was at half past 2. The driver did not arrive until 2:50 and made me walk out of the house to his car that was parked at the end of my drive, clearly he couldn't be bothered to get out of the car. He was also rude to me when I told him I was disappointed by the fact that he was an hour late, and replied with it was also my fault for order so late! He works for a takeaway company that we're delivering until half 4, I was being a customer not an inconvenience! So I paid, and took the food inside to start unpacking it, making sure everything was there that I ordered. 5 minutes later there was a knock at the door, the driver accused me of giving him the wrong money and said I'd kept £3 back, he stood at my door for at least 10 minutes refusing that I'd paid him correctly. I hate confrontation, but I stood my ground because I felt like I had been taken for a mug all night. My sister finally came to my rescue and tried explaining to him that I'm a honest person and I would never give the wrong money, I didn't even make a scene about him being an hour late and trying to blame me for ordering late. She told him that she wouldn't expect to pay the full amount anyway, that there should have been a discount for being an hour late. But I'm %100 certain that I'd given him the exact change (to the penny) and was disgusted that he was accusing me of lying, I asked to speak to his manager and he replied that he was the manager. I don't know if that's true but if it is I don't know how they are still running, I'm waiting for a reply from the company and hope they can sort their act out. But all in all I would not recommend this takeaway place, they are disrespectful and not worth the hassle for a mediocre curry and vile prawn cocktail. AVOID THEM AT ALL COSTS!!

Absolutely disgraceful. They took an hour to deliver our food and despite the fact we specified no nuts as my friend has a severe peanut allergy there were almonds in his curry. It's lucky he saw them or he could've died. We called back to order my friend another replacement and we were told one would be delivered. We waited 2 hours and when we called back they had closed. DO NOT EAT HERE

Food is delicious arrived in time will defiantly be going back for more!