Based on 31 opinions finded in 2 websites
Based on 31 opinions finded in 2 websites
Nº 3525 in 4016 in Birmingham
Nº 103 of 106 Asian in Birmingham
Opinions
If you haven't try this place you losing it. They have the best customer service thanks and the food is 🔥
Minoo K T . 2024-02-18
MORE AT Google
First time trying this place and it didn’t disappoint the Malaysian chicken noodles and the katsu curry. Really tasty and flavoursome. Friendly staff will now be our regular
Charmaine Kennedy . 2024-02-17
MORE AT Google
I ordered stir fry noodles and fried rice with prawns. The rice was all mushy and the prawns that came with the rice were raw. The stir fry noodles did not look freshly made. And the colour itself was off putting. It’s as if they didn’t wash the pan before they cooked the food. The smell was disgusting. I only had one bite of the food and I felt sick. This was the most disgusting food I have ever tasted and to top it off I paid money for this food.
Naz . 2024-02-08
MORE AT Google
DO NOT ORDER FROM UBER BECAUSE THEY DO NOT SUPPORT WITH ANY FOOD ISSUES WHEN A STORE USES THEIR OWN DELIVERY DRIVERS. I usually order from here on uber, it's so bad, I had to review twice. This food literally made me sick the next day. It's always been very underwhelming and almost poor but when you live in this side of Birmingham, your options are limited for Eastern Asian food and its been a while. As soon as it arrived, I could tell standards had dropped even further, no logo on bag or boxes. The smell was rancid! I could not bring myself to eat the BBQ wings because of the smell, they looked so disgusting. Coincidentally the wings were the free item if ordering above a certain amount which I didn't reach. But I find that very suspicious. The noodles I really struggled with because it had no flavour (despite asking for extra sauce) no salt or seasoning but a strong bitter aftertaste. I did my best to mix it up, add salt and even sweet chilli but it made no difference, it almost slipped off and disappeared. I don't know what they put on it, but it was not Kung Pao (How do you go wrong with Kung Pao?)? They also missed the beef that I chose and the extra beef that I paid for. This morning, I woke up and feel really nauseous and unwell. I only had a few bites. Uber also told me they can't do anything because they do not use Uber to deliver (though you pay fees and higher rate when ordering from Uber). I don't waste food but it was inedible except the prawn crackers and I could drink the bottle of water. AVOID unless you're only going to have maybe some prawn crackers and a drink.
A C . 2023-11-17
MORE AT Google
The brothers that run this place are incredible I’m always honest with my reviews, I could not fault anything about this place the food was piping hot stayed hot for a 60 mile drive and enjoyed them at home, very very nice food, would recommend salt and pepper noodles !
James . 2023-11-12
MORE AT Google
Ordered rice, recieved baby food. Prawn crackers were old and only 4 per pack. Not happy, and won't be going back again. Don't think the chef knew what he was doing.
ishrat ali . 2023-11-07
MORE AT Google
Should be shut down, the chow mien I ordered was inedible, like someone picked it out of a bin a month ago and reheated, I rarely complain let alone do feedback but it was that bad.
Edward Davies . 2023-09-25
MORE AT Google
I would not of even fed to my pet complete shambles of a dump and they won’t even give me my money back
Anthony Jones . 2023-09-19
MORE AT Google
Very nice and tasty food ✅⭐️⭐️⭐️⭐️⭐️Excellent service on time and very polite. 🙏And friendly especially man with a grey hair.👳♂️ it looks like his owner.🕵🏼♀️ Well done to him. 👏🏻He has got a very nice friendly atmosphere in his shop✅ are always happy and I’ll always use them as my best place I can get my food✅ I recommend them to everyone, you can try you never be disappointed🌟🌟🌟🌟🌟🌟
Anthony Shirley . 2023-07-17
MORE AT Google
Recently got a new job around erdington and thought to try chop & wok out as I'm already familiar with their food from other branches. And let me tell you this, This chop wok is the best chop wok I've ordered from. My go to order is the dragon fire street box and it always is delicious from every branch, but this branch took it to another level the flavours this street box gave my taste buds were out of this world. No dragon fire street box is gonna hit the same as the erdington one. I'm 100% going to be back soon!
Alaur . 2023-06-09
MORE AT Google
Best chop and wok very nice and fresh food and very lovely staff
Samantha Smith . 2023-05-17
MORE AT Google
I wanted to rate it 0 out of 5 because this was the worst experience EVER!! Ordered chicken strips chow mien. Got only 4/5 tiny bite size chicken. Absolutely tasteless. I called several times but no answer so I decided to drive down but shop closed earlier than stated online. I was left hungry but I wanted to show them so I didn’t eat it. Went the following day lunch time with the takeaway. I explained what had happened only for them to accuse me of lying. The Mother and Son who operate the shop are disgusting, unprofessional and disgrace to the CHOP&WOK name. They should be shut down. After I ranted off for my refund the lad leaped as of to attack me. I didn’t come to fight so I back out of the shop. Is this how you treat a customer!! All for a Chow Mein. You want to beat your customers now!! DISGUSTING BEHAVIOUR!! I will try and get in touch with HQ to report them. Hopefully they take their license away.
Mohammad A . 2022-05-19
MORE AT TripAdvisor
‼️Avoid like COVID - 19 Walked into this place on a side street in Erdington, I believe York Street. Ordered some chicken stir fry for my daughter, king prawn with spicy sauce and basmati rice, some chips and soft drinks. First of all the food looks nothing like the pictures, it was a complete disaster, soya sauce burned to the core, tasteless M, baseless and a complete waste of £29. The chips were £2.50. Both dishes tasted exactly the same. Food went in the bin, got a good old rollicking from the Mrs, the daughter in a strop, so off to my local Maccies for the good old chicken nuggets. Ok a separate note there are quiet a few positive reviews for this place , after careful observation it transpired that most of the “positives” users “pictures” are either boats or nature scenery’s… self penned I assume. Avoid like a plague.
Globe Trotter . 2022-01-28
MORE AT TripAdvisor
The food looks nothing like the pictures and tastes like garbage. It went straight in the bin. We ordered veg spring rolls, which were cold and slimy. A Thai green curry which was like a thick paste instead of a curry and the vegetables were again slimy in texture. Finally salt and pepper fries, which were £6:45 and on the menu come in a large box with crisp fried spring onions etc on it. In reality, it came in a small carton with a handful of chips and something burnt sprinkled over it. Compare the photo of what we should have got with what we got! Absolutely disgusting to look at and worse to taste. Avoid this horrible, expensive food and eat somewhere else. I literally wanted to give it zero but that wasn’t an option :(
Bananza1 . 2022-01-10
MORE AT TripAdvisor
Don’t order sufferings from food poisoning from erdington branch in Birmingham I have really bad food poisoning and can’t get out of bed due to eating there food yesterday and the food was horrible as well. Can’t leave a review on just eat and I checked out as a guest.
John . 2021-07-10
MORE AT TripAdvisor
Awful, ordered the soba noodles with mushrooms in blackbean sauce. No mushrooms, just broccoli. The taste was bland but with a really bad overpowering taste of garlic. Don't get me wrong the food was piping hot, just nasty
Charlotte B . 2021-05-24
MORE AT TripAdvisor
Great portion size and food arrive piping hot but everything was overseasnoned. Way too much garlic in the soup and whatever the sauce was on the salmon fried rice was tangy and over powering. First time I've ever thrown away a takeaway!
863tillye . 2021-01-30
MORE AT TripAdvisor
Just today I have placed a big order which was over £15 . One of the orders were sweet and sour chicken chunks . That obviously has to come with sweet and sour dip . I got only plain chicken chunks . I phoned the shop and I been told that they run out of sweet and sour dip . I been told by guy who answered the phone “ if you all mad about it “ I can give u a refund , “ thats not a big money “ . I was expected to deal with this appropriately . However he cut his phone on me . Horrible service with horrible communication. If the restaurant can see that they run out of something they can at least call the customer and inform about it .
dianacR318VP . 2021-01-10
MORE AT TripAdvisor
Pls don’t go to that place. They don’t know how to cook. Their food worst I have ever had. They should close the place down.
Ehsan1111 . 2020-12-15
MORE AT TripAdvisor
Went to order noodles , got hem ready in under 2 minutes Half cooked , no Veges and very few chicken strips. Disgusting and waste of money.
Arasol725 . 2020-08-11
MORE AT TripAdvisor
This company is trading under 2 different names. My food came in a ripped brown bag the lid was of my rice. Jade dragon do not have a contact number because they are known has chop and wok why? Spoke to someone who told me to come I'm for a refund I caught a cab and went for my redund when I arrived they said they cant give me a refund. And that I need to Contact uber eats I was extremely dissatisfied my family are diabetic and we needed food quickly no help no refund just bad manners and confusion never buy from these people the food is not authentic at all I believe they are making food from some kitchen and not the shop something is wrong why would a restaurant be trading under 2 different names ? I also noticed that my bag was just a standard brown bag and chop and wok are white bags something is wrong with trading
689chezc . 2020-08-03
MORE AT TripAdvisor
My partner and I had the spicy tofu and the spicy five bean, both of which were delicious. The spicy tofu was exceptionally mild for something labelled "spicy," and the dishes were £9 each (which is quite a lot for a chain chinese place). That being said, the sizes were Huge and the food was genuinely good. They have six vegan options, and we'd probably try them again That being said, waiting an hour and a half (having been told an hour) for someone to drive 5 miles with food that would have likely already been ready is...ridiculous. Especially on a tuesday night.
ForKittens . 2020-06-03
MORE AT TripAdvisor
Shocking food barely edible I ordered a Chinese chicken curry,chow mien ,some starters . Got it home the chow menu was dark and congealed the rice which should of been light and fluffy was barely cooked . I can only recommend if you want a decent Chinese stay away from this place
cheshlfc . 2020-04-19
MORE AT TripAdvisor
Incredibly disappointed with food of chicken stir fry which was oily, chicken hard tiny Lumps, no extra veg like paid for and it had to be thrown away. The starters of chicken wings were so salty they were inedible and the spring rolls were unpleasant also. We previously used chop wok in Bham which used to be great but will never use here again. Strongly recommend avoiding here until things improve.
60michelles . 2020-04-17
MORE AT TripAdvisor
I visited this branch in edgbaston and ordered a platter and two rice meals which tasted burn. Waste of money
Maaaaaaaaaaaaaaay . 2019-11-14
MORE AT TripAdvisor
I’ve ordered lots of times from chop and wok lovely people lovely food fast delivery five star Would defo recommend
Kelly B . 2019-05-21
MORE AT TripAdvisor
Pros: They make the food infront of you, having worked at a Chinese and seen how unhygienic they are, I was pleased about being able to see the food being made. Cons: The customer service was bad, till girl seemed moody. The food was tasteless,...
Numan1994 . 2019-03-19
MORE AT TripAdvisor
I ordered from this branch for the second time as I was so pleased with the food when I first ordered from here. The food arrived 15 minutes late but I did not complain as I was hungry but the driver did not apologise and...
416MJ6 . 2019-02-11
MORE AT TripAdvisor
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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157 Opinions
Cozy, clean, the food was great. I will go here another time.
54 Opinions
We had the mixed grill platter and it was quiet good to be honest. Haven't been back since so not sure of consistency overall.
15 Opinions
Attended a training course here and facilities were good, with the room not being too hot/cold or noise from outside. My advice is around the parking - although there is a large car park, there are multiple rooms available for use and if several are booked, you will experience problems finding a space as car park not large enough for multiple meetings. On road parking is very limited so lots of double parking going on and people blocked in. Therefore get there early to secure a space if you can't use public transport.