Wagamama in Birmingham

I was served by Karhys who was very kind and with great professionalism she managed my need to eat gluten-free. There is a separate menu entirely gluten-free with an interesting choice of appetizers, main courses and desserts, in the gluten-free main courses unfortunately for now there is only one vegan option; the raisukaree with tofu is really very good!

Mary was our server and she was extremely polite and friendly. Made the whole experience lots more enjoyable :)

Was good. Food was nice but they did forgot our drinks so had to ask.

Karhys was lovely and very attentive. Great food before our night out

Was served by Mary. Honestly always a great time when we come, great staff and brilliant food.

Where do I begin... As my good friend and I stumbled upon "wagamama bullring" we was almost immediately greeted by what one can only describe, as the loveliest person in all the land, who went by the name of Caris, (also greek for "kindness") the Greeks were right. Caris made our experience at "wagamama bullring" truly unforgettable. Three cheers for Caris hip hip hooray, hip hip hooray, hip hip hooray! Or for the greek reading this "yamas!"

Just had the pleasure of dining here with a friend and overall had a really good experience. The setting and atmosphere is calm & collected. The food arrived in a timely fashion. The service was expedient, we were kick enough to have Karhys take care of us. Very friendly and very professional. I’ve been many times before to Wagamamas and the food is always as expected, tasty as well as healthy. Thank you Karhys for being so warm and welcoming!

Luke and Karhys were great! very welcoming and gave great recommendations

Karhys and rob were a great servers and really looked after us. Food was lovely and came out quickly! Would definitely return

Karhys Rob was our server - was very lovely and food was great

food was really late and got forgotten do not recommend go to the other one near by !!!!!

We visited here Friday 14th around 1pm. The food was amazing, the drinks were great and the service was 5star. We were served by Jack and he was super attentive and friendly, he made us feel extremly welcome and as if we were the only people he was serving. He took my Moms allergies to gluten super seriously and explained everything they would do to cater to her allergies, which is great as she is always dubious eating out due to lack of care, which had made her ill, in the past. Food was delicious and served quickly

Good food, disappointing service.

Karys was such a great server! Super friendly and helpful! Would deffo come again x

Lost of flavour in the Coconut Kare with chicken! The meal was delicious!

Very welcoming atmosphere and fantastic service by meg and management and other staff 👏

Fui al restaurante Bullring para una comida familiar con mi esposa y dos hijos en una visita de fin de semana a Birmingham desde Irlanda. Habíamos estado en diferentes sucursales de Wagamama antes, pero nunca en esta. La comida era absolutamente deliciosa, todos nuestros platos estaban calientes, frescos y muy sabrosos. Pero lo que me dio ganas de escribir esta reseña fue el servicio que recibimos , en particular del Gerente , Karhys. Desde el momento en que nos sentamos, ella fue atenta, atractiva, tan amable, conversó con todos nosotros tan casualmente, conversó con nuestros hijos, tomó nuestras órdenes, nada era una pregunta demasiado grande para ella. Al mismo tiempo que administraba el restaurante, también ayudaba al resto del personal a hacer menús, doblar servilletas, servir detrás del mostrador, que es la señal de un buen gerente. Estaba dispuesta a hacer cualquier cosa que hiciera su personal. Su amabilidad y naturalidad y relación con los clientes es un mérito para su organización y para una persona tan joven haber ascendido a la dirección dice mucho tanto para ella como para su organización. Ella merece los mayores elogios por su profesionalidad y talento

I enjoyed the delicious soup and rice with chicken, I recommend it.

I Just want to say a massive thank you to Jack, Karhys, and Chantelle, it was our first time coming and the team was very accommodating to us and our allergy. Thank you guys again your team is amazing Jack.

I love wagamama... always the No.44,ginger chicken udon😋

Food is excellent as always. Friendly and efficient staff

Visited with friends to try out the new limited edition vegan ramen. We were able to choose our noodles and food came out very fast. David and Mick in particular were very helpful in ensuring food was not contaminated as we had an allergy in the group. Friendly staff, tasty food! Thank you

David was so sweet and attentive, and the food was so good

Lovely attentive staff, nice enough food. Very noisy and dark, with blinds on the massive window closed. Designed to not want to stay long.

Quick service and friendly staff

While we’ve heard great things about the food, we didn’t even get a chance to try it. On Saturday, the hostess seated us at a table near the entrance, which was uncomfortable for my wife as people waiting to be seated could see us. Understandably, it was the only available table at the time. However, when a table behind us became available and was cleaned, my wife asked if we could move there. The hostess rudely refused, citing a long queue, even though the table was ready and our current one was clean. We even offered to move ourselves without assistance, but she shut us down without trying to be accommodating. This lack of politeness made us feel humiliated, so we decided to leave. We were simply looking for basic courtesy, especially when it was such a small request. I would’ve given 5 stars to the food if only we would’ve had the chance to try it. Atmosphere was fine but the short experience was completely ruined.

Lovely visit to wagas! Was greeted and sat down by 2 lovely servers & then served by another friendly server! The food was lovely & for how busy it was everything came out great! Thankyouu Ashu, Amara & Mary!!

No recomendaría. Había un pelo en la salsa que venía con mi comida. Le informé a un miembro del personal que dijo que se lo dirían a su gerente. Ellos reemplazaron mi comida sin embargo no me dieron ningún descuento y no recibí disculpas del gerente. Tuve que pagar la comida en su totalidad, lo que es una desgracia.

Mary Mary Mary ¡qué puedo decir! ABSOLUTAMENTE APLASTÁNDOLO AMOR! Me encantódddd hoy muchas gracias por hacer que sea la experiencia más fácil y simple para mí! Me encantó la comida, el servicio y todoggg 🤌 Gracias por tener un buen turno! ¡Será mejor que le des un aumento!

Excellent customer service, friendly service And very quick :)

We were served by Ash this evening. He was able to take us through options available for people with allergies and dietary needs. Really went above and beyond what we were expecting. Amazing service!

Really poor service - started well but incredibly slow once initial food was out. Walked out after 45min wait to try and place a dessert order.

Busy on a Saturday evening though still plenty of seats dotted through the restaurant. Tried the new crispy tofu sambar fry with an egg. It was okay, not the best dish at Wagamama. Not particular hot. I found the portion too small for a main meal. Free green tea and refills. Service was prompt for a busy evening. Scan the QC code to organise/split the bill.

Extremely racist and rude staff. Ignored for 30 mins before anyone came to take our order even after asking a few times. Instead the table next to us that came after were served first by the white waiter because the customers were white. The whole time this same waiter kept giving us dirty looks, like why? Our waitress was Afro-Caribbean and she was one of the sweetest there but unfortunately never coming back to this place again. Disgusting experience. As for the food Yakinori is a million times better and tastier. So another reason to never come here

Just enjoyed an incredible meal! The service was outstanding, and our server, Francesca, was both friendly and attentive.

I had an exceptional dining experience at Wagamama, thanks in large part to our server, Ash. From the moment we sat down, Ash was attentive and friendly, and provided great recommendations and ensured our drinks were always topped up. The food arrived promptly and was absolutely delicious. Ash's warmth and professionalism truly enhanced our visit, making it one to remember. I can't wait to come back and hope to be served by Ash again! Highly recommended!

A big shoutout to the staff name Gaya, she asked us what would we prefer in taste wise and perfectly choose the best for us as one of us is vegetarian. Big thanks to her.

really great friendly service, attentive and helpful. Great choice on the menu and fast served, didn’t have to wait too long for any item we chose. Really tasty food and easy paying experience. The lady (Gaya) who served us was very friendly and helpful.The dish she recommended us was very delicious and vegan friendly, loved it .

Love a waggas!!! But this one in Birmingham is my favourite…staff are just so lovely here, service was brilliant, food was amazing as always!! The new hot honey chilli teriyaki chicken bites are out of this world!!! Great location to grab a bite to eat before a show or gig. We will be back very soon guys!! Thank you!!!

david was very attentive, and made us 3 feel very welcomed. a wonderful visit, and will come again!

Visited this branch a few weeks ago. Due to my child having allergies a Manager called Malak took our order. There were two managers on duty on the day. This is the second time we've come across this particular manager unfortunately! We were actually dreading it, when he made is way over to us as the last encounter was so embarrassing and excruciating! This man makes it a mission to make people (teenager who he calls Buddy! Weird! Who does that?!) stand out and embarrass them!! He can't read the room even when signals are given! He made our entire visit excruciatingly uncomfortable! As a Manager needs to take the allergy order, for obvious reasons. He made a point of firstly addressing my teenager as Buddy numerously! My child just wanted to walk out! Then in the loudest possible voice attempted to read out what my child could or couldn't eat! This would have been ok, if he used a normal tone of voice! People in the busy restaurant started to look over and stare! He kept coming over grinning from ear to ear asking how our food was! Very off putting! We were charged for a starter that didn't arrive! We pointed this out to him, and in his over dramatic fashion and loud voice, he acknowledged it! I respectfully asked him to lower his tone, but he carried on like he was acting in a pantomime or something! lol As we were leaving he again used his over dramatic body language and pretended to fall back as we walked passed him on our way out, when there was more than enough room! How is this man a restaurant Manager?! This is our second encounter with this man and I'm surprised he's still there. I did notice that this Manager did not use the same tone with other diners! Just us. Left me questioning is this prejudice/discrimination of some sort?! We won't be visiting our longstanding regular branch again, on the chance that we may be unlucky and he's there again! Frightening! Please send this man on restaurant etiquette training.

The food was great , and our server Ash was amazing and very helpful.

Food was great! Ash was helpful and inviting

Excellent service - textbook definition of good manners and welcoming ambiance. Wagamama at The Bullring is definitely one of Birmingham's city centres great eating spots. Affordable and charming. 5*!

Nick era un servidor fantástico. muy amable y conocedor con grandes recomendaciones. Definitivamente volveré y sin duda recomendaría a otros. Gracias de nuevo nick : )

Absolutely fantastic!!! The staff are very welcoming and friendly Food was amazing

Nice food. Kids enjoyed the food. I had the katsu which is excellent.

We have been to wagamama several times. The food is very good. The only thing that bothers me is the background noise. Getting a table was never a problem.

Can never complain about wagamamas, I have an allergy so my order is taken my the manager and my food is made by the Head chef

I had the veggie ramen but it tasted more like a soup. No thick spicy Sauce. I didn't Like. My husband had a veggie Curry, which was also disappoted. I won't come again.

Visited during the weekend. Slight waiting time when we entered. However the staff was very friendly and helpful. They have a way to pay the bill using a QR code which takes you to a website where you need to fill in the restaurant location and table number. Make sure to fill in "Birmingham" as the location and not Birmingham New Street. We made a mistake here, however the staff was kind enough to sort this out for us!

restaurante muy ocupado y ruidoso, mi comida estaba insoportablemente caliente (como mucha comida picante pero el chile rojo entero en un plato de comida hace que este caliente ardiente no sea sabroso) , el control de cortesía se hizo dentro de los 30 segundos de la llegada de la comida así que no era consciente de lo picante que era este plato. Gerente telefónico que se disculpó y dijo que se enviaría un vale - 3 semanas en espera (tampoco hay respuesta al correo electrónico) .

Exactly what you'd expect from a Waga.

Gaya was amazing, as usual! Always so friendly and helpful and the food was amazing

Staff were lovely, so was the food and drinks.

Fantástica comida. Recién preparado; delicioso y abundante. Mi hija necesitaba una comida sin gluten que no era ningún problema, buena opción en el menú especial! La orden tomada por el gerente, un chef gerente hizo la comida y el gerente entregó la comida. Afirmando “¡Nos tomamos las alergias muy en serio!” ¡Era bastante obvio que sí! Hizo que toda la experiencia fuera relajada y agradable.

My son ordered at vegan chicken katsu meal & was given a real chicken katsu meal my son is a vegetarian & started eating his meal which I said looked like real chicken. It was only the waitress who took our ordered noticed my son had been given wrong meal & said she will replace it the manager said he wouldn't charge us for my sons meal. What if my son had a reaction to his meal isn't it what they asked for dietary requirements before we sat down.

Food and service was good. Servers regularly checked on us. We ordered steak teppanyaki medium rare and it came well done instead. Other than that it was good.

served by jade, she’s lovely. looks after you well with a smile on her face my first time coming and she explained everything well. thank you x

The same as every other one! Good location.

Food here is really average. I know this is a chain, but I have had a few meals at other Wagamamas and this seems to be on the lower side of their standards. Service was poor. No attention to detail. Difficult to catch the attention of. Extremely rude. Our order was wrong and there was no offer to change it. I would not come here again based on the service alone. I would also not come here again or any other Wagamamas, because actually the food is just really not that great and is poor value. You can get much better else where.

I always go to this Wagamama to eat every weekend. I like their coconut milk curry rice. The service and environment are very good. But I am quite disappointed with the new summer menu this time. The new curry rice is too sour. I don’t know if the chef added too much lemon juice. Anyway, it’s not delicious.

Food is brilliant 😁Very happy.Natan is a great server he will take care of you .Definitely I will be back

As always, brilliant food served speedily with a smile

very bad service，no staff to serve us

You know what you are getting with Wagamama. Great food as always and the staff here were lovely. Service was really quick which I was glad of as apparently my son was starving.

Chicken Katsu Curry was lovely Had a selection of the starters which were also very good My children enjoyed their fish bites meal

Over priced but a good atmosphere, food is very filling and they offer a variety of choices. Extra attention given to food allergies also.

Had a great lunch there today and were really looked after by Jade - our server for the day. Wagamamas always - very clean contemporary atmosphere, always fresh cooked food, fair value when everyone`s much poorer than last year (Go Rishi go!!), and ordered way too much - but it was worth loosening a notch on the belt. Will visit again soon (not least to share some choccy` cake with JADE... well you did promise!)

Went to Wagamamas with friends while out shopping at the bullring. Luckily it was fairly quiet being lunch time, but the place was still pretty noisy so if you’re looking for somewhere to enjoy a conversation with friend maybe give this one a miss in the evenings. The food was lovely and the portions were average (ramans seem larger than stirfrys) Staff we all friendly enough but drinks took longer than expected to arrive and meals come out at different times so you’re not necessarily going to be eating together, but it is explained to you and I guess it’s what to expect from a street food style restaurant. I’d definitely go back but would aim for quiet times of the day as it can be a bit of sensory overload.

We had a family day out and went to the Wagamama bullring - the food was very good and tasty. We were looked after by Doris who gave us real attention and assistance. She made our experience there an excellent one. H

Great food & cocktails 🍸 😋 smiley staff quick service

A beautiful restaurant with healthy meals. A good standard of service and nice ambience.

Not as good as usual the Ramen was tasteless.....

Great meal as always, it was a very busy day but the wait was only around 10 mins. Service was a little slow but understandable with how busy it was. My friend had an allergy so management had to take the order.. goof to see how on top of it they are with allergies however it did mean service again was slower for her meal. Starters came our very late after our meal and mushrooms were cold. It was quickly rectified with a new batch which tasted much better. Prawns were great. Service from staff was great friendly and approachable.

Always go here when we go into Birmingham City Centre LOVE the food it's all good so do struggle to decide, staff are always friendly and welcoming. The 1 negative is been on the benches sitting next to other people can get close and when you have a big coat there isn't anywhere to put it other than on your lap which gets annoying when enjoying the relaxed atmosphere but other than love it here! And it's consistent been to a few locations and quality is always the same

Always love the food at Wagamama and this one wasn’t an exception. Pork belly ramen and pad Thai were both cooked to perfection 👌🏼

Usually the experience at Wagamama is great, however on this occasion, it was greatly let down by the staff who all appeared to be young and either inexperienced or uninterested in delivering any level of customer service. Our server was abrupt and unfriendly- deffo won’t be visiting this outlet again! Wagamama need to sort this out pronto! Serious training required

The first feeling was great. Manager greeted us and sat us down, ask what we wanted and we didn't had to wait too long. The food was great and surely I can recommend.

Nice food, I have a lactose intolerance and it is well catered for.

I absolutely loved it here. Only knowing Wagamama by reputation as we don't have one in my neck of the woods, but travelling for work, I came across the place and so glad I did. On a gluten free diet, I was very well looked after and assured of the greatest care taken over the preparation of my meal. The good was delicious, and the ambience was vibrant. Thank you. Carol. X

Great food every time and great presentation! 10/10

Its probably the worst chef team in wagamama, the head chef left the team following their creative rather than the wagamama brand standard. Very poor mangment and service standards. Ots when you use kids instead of professionals. Wagamama took the discending path :'(

Hi there, Awesome service, the best in Birmingham. Mine and my beautiful wife's favourite restaurant in Birmingham. They treat us like a King and queen. Truly world class service. They are always a warm and friendly bunch. Great manager, Jack and wonderful staff. Me and my beautiful wife always get excited whenever we walk in. We go there 2-5 times a month. The food is so good. It really is top notch. Japanese food at its finest. Donburi, Banana katsu, tropical drink are definitely the best of the bunch. Hugely recommended for any occasion, from a casual day out to a romantic meal to a birthday celebration. Keep up the good work guys and as you now see you again soon. In two weeks. Sincerely, Kofi(Muhammad) and Aisha

Food is good, and as expected for wagamama, although a couple of options were unavailable on the night. Service was quick and efficient, serving staff were friendly.

Amazing food let down by some unattentive staff who don't pay attention to the customers. Greeting was warm, the food was 5* but the service when dining was not on point even though the place was half full. Stuff could do with paying more attention to customers for basic requests. Aside from this, kudos to the chefs who clearly are doing a great job.

guy with the blue hair kinda cute

( Service was a -2 ) Had a lovely meal expected to wash it down with a drink at least, servers looked like they were clock watching oblivious to my dehydration. Overall nice meal could see the chefs frustrations with service thank god for open kitchens

We visited in the mid afternoon. Place was still somewhat busy - but being seated and served was still prompt.

Great service and amazing food.The manager took my gluten free order, he did it in a way that showed me he was taking my dietary needs seriously, but didn't make me feel I was being a nuisance. The food was delicious also Thank you!

Absolutely delicious food, service was a little slow when it came to getting our drinks but it was busy on a Sunday lunchtime in the centre of Birmingham so that's to be expected

Good food nice place lovely staff

Worst food ever. Veg and eggs (didn’t eat these) were brown and said it was due to seasoning that was done in the morning. I have the worst food poisoning due to the food on the floor of my bathroom as I write this, as trying to get into bed to rest causes me to puke and poo.

Omg never seen anything like that before, my and my friend entered in the restaurant today and the guy started to call us a strangers and stuff i said why u given me this antisocial behavior, then he said to my friend to go out and by the door i said i write what's happened the other lady said u can write whatever you want. Honestly unbelievable how this kind of people can work in restaurant

Never had a bad time here. Always busy which adds to the atmosphere, been to the Brindley place one too and equally just as good!

Staff here are very friendly and attentive. The food was great, it came quickly, it was hot and delicious

My favorite wagamama. Delicious food, the staff is very friendly. Our food took longer than expected and they discounted the dishes out of courtesy. I recommend the ramen and the hot pot! Delicious.

Delicious food and quick service

I recently had the pleasure of dining at wagamama and I must say, I was thoroughly impressed. From the moment I walked in, I was greeted with warm and friendly smiles by the staff, instantly creating a welcoming atmosphere. The interior design of the restaurant was modern and trendy, with a touch of authenticity that added to the overall dining experience. The open kitchen concept allowed me to witness the skill and passion of the chefs as they prepared the diverse range of dishes on the menu. Speaking of the menu, it was a true delight. wagamama offers a wide selection of Japanese-inspired dishes, from flavorful ramen bowls to crispy and fresh sushi rolls. I was particularly delighted with their vegetarian and vegan options, which were just as delicious and satisfying as any meat-based dish. The quality of the food exceeded my expectations. Each dish was beautifully presented and bursting with vibrant flavors. The portions were generous, ensuring that I left the restaurant feeling completely satisfied. The ingredients were fresh and of high quality, which truly elevated the dining experience. Furthermore, the service at wagamama was impeccable. The staff was attentive, knowledgeable, and happy to provide suggestions or answer any questions I had. Despite the restaurant being busy, the servers remained efficient and accommodating, making sure that each guest received the high level of service they deserved. Overall, my experience at wagamama was exceptional. The combination of friendly and welcoming staff, stunning interior design, delicious and diverse menu options, and impeccable service made for an unforgettable dining experience. I would highly recommend wagamama to anyone looking to enjoy a satisfying meal in a vibrant and energetic environment.

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