Sapporo Teppanyaki - Glasgow in Glasgow City

The name should be changed to Beijing or Manila from Sapporo. Food is not Japanese. It is a Filipino/Chinese take of Japanese food and to anyone who has had actual Japanese food it’s quite obvious. And in Japanese teppanyaki chef’s don’t try so hard to “entertain” people with bullshit circus acts. The act of cooking properly and so methodically is the act of entertainment. They only make polite conversation if the opportunity arises and don’t scream and shout. Overall this place is overpriced for what it is and food is crap. 1) The chef should google what tempura batter is and at least try to replicate it. 2) Japanese egg fried rice is subtle and eggs aren’t cooked till it’s brown. The fried rice here is Chinese / Filipino fried rice with eggs that are fried till brown and shit loads of soy sauce. 3) Miso soup is made with store bought miso soup paste and even then the taste is off. 4) Beef is not wagyu.

The food was great here, we had a lovely family meal. All food cooked in front of you. Chef put on great performance and food lived up to that too.

It was fabulous and funny! The lady doing tricks kept us on our toes! Would recommend to all

Fantastic evening at sapporo Glasgow. Great value and the whole experience is like a show.drom start to finish. The food is very fresh as would expect as cooked in front of you. Nice beer and cocktails. Recommend the salmon and chicken gyoza very nice. We will be back

The full meal ain’t worth it. After waiting for 1 hour the food quality was barely eatable. The live performance is nice to watch but that’s really it.

Fantastic place to go for a meal not only the food is excellent but great entertainment as they they prepare your meal done with great skill

Visited Sapporo Teppanyaki for the first time for a lunch date with my wife! The food was amazing along with the atmosphere that the chefs create while the food is prepared in front of you! Definitely will visit again! Slightly bit pricey but worth the experience!

Lovely night. Chefs was entertaining with all their tricks. Kids and the adults loved it. Food was nice but the atmosphere is why you are there. Look for vouchers.

The food was outstanding! The chef's entertainment was superb, but the waiter's service was ok because of the lack of experience I assume. The atmosphere is great due to the experience with the chef's cooking however the restaurant feels like a cafeteria rather than a fine dine restaurant. The price per couple for food and drinks was 130£. We will come back.

The cooking show was fun and enjoyable, the fried potatoes being the best thing about the meal. Unfortunately despite all the seasonings mixed into the egg fried rice and vegetables they were extremely tasteless, the vegetarian main options were also very bland. The tempura starter batter was very thick and greasy, the tofu 'steak' was made with what looked like silken tofu and so had no marinated flavour at all, as well as the aubergine which was very underwhelming. If you are eating meat you may have a different experience however I'll not be returning.

Experience was amazing, food is felt was a bit bland

Absolutely fantastic dining experience! The chefs are incredibly skilled, putting on a show while preparing delicious meals right in front of you. The flavors are bold and fresh, and the atmosphere is lively and fun. Highly recommend for a special night out!

I got a text saying Sapporo had 50% off which I thought was great as I have been before and the food is really tasty. However with having to buy a starter and a main to get it, with a supplement on the Teppanyaki on most dishes of £4/5 it’s not a deal at all and costs the same as you’d have paid full price for your main. We had the same chef as last time who can do few tricks compared to the others who we had to watch from afar. All our food was served at wildly different times as they were behind (I know it is all different times as I’ve been before but this was a case of not being able to eat your meat with any veg or rice). Also the greeter was very rude when we arrived asking if we had a deal. I appreciate I didn’t know when I arrived that you had to buy extra stuff but the lady was very rude. Not a nice experience at all and won’t be back.

The food was good but the dessert was terrible , dry chocolate cake that was clearly made fresh and shop bought , had an email saying 50percent off , once I got the bill showed the email to staff and they said it was only certain menus that were 50percent off which it didn’t say on the email and wasn’t told that , 110 pounds for very small started regular main and terrible dessert , i am not fussy with food but for 110 pounds this was ridiculous

The food itself was nice but everything else was really poor. The restaurant was freezing with icy cold blasts every time the door opened which was a lot. People round our table sat with outdoor coats on. Instead that table should have been taken out of service. Then when we ordered a Samurai each we were told we wouldn't need one each there was so much we should share. Hmm well unfortunately we took the advice but It was not good at all. How can you share soup? Then when the food e.g. the sea bass, vegetables were served it was put on one of our plates and we had to awkwardly cut it and share it between plates. We may be slim however we can still manage to eat a full dinner each. We would have ordered more than 1 drink but the service was so slow. Many empty glasses I noticed round our table. We had been so cold that instead of continuing our night in Glasgow we proceed to go home to defrost.

Food was delicious, staff were lovely especially the chefs, entertainment was unexpected but amazing

Lovely place but £9 for a soft drink is ripping the piss

Went on Saturday night 18th January and to say it was disappointing is an understatement. Our reservation was for 6 people at 5.15pm. A waitress finally came over and we ordered some wine and beer. Then came back to take our orders, no explanation of how things worked. We were then served our starters at different intervals. At 6.45pm after no one coming near our table we called the waitress over to ask what was happening with our main meals. She told us she had no idea what was happening with the chef and did we want to order more drinks?!! I asked her to find out what was going on as 1hour and 30 minutes is a ridiculous amount of time to wait for food!! Eventually the chef came to our table cooked some potatoes and started throwing them about for people to catch. Some people may find this entertaining and perhaps if we weren’t so hungry we would have found it humorous but to expect anyone to wait that amount of time for food is absurd! The food was fine but to be honest we were all so hungry by that point we’d have eaten a napkin. We were offered desserts as part of the set menu which were average. We then had to get up from the table and look for someone to ask for the bill at 8.30pm (3 hours 15minutes) later. The worst Saturday night out I’ve probably ever had. Will definitely not be returning!

Great experience. Foods cooked to perfection. Good for special occasions. Or if you manage to get a itison voucher it's a great deal! We've been many times and each time is as good as the last.

i mean it’s a dinner and a show so that’s the main deal here, the starters are trying to look better than they taste (since when does korean fried chicken come as a few frozen bites slathered in ketchup). The service was fantastic although did not like the final serve to be the meats (which are to a solid standard) while they slowly starve your appetite with carbs and veg. The ticket is probably worth the price here, but i prolly won’t attend again.

This restaurant is disgusting,and a lier.They will charge "open food" supplement whatever they want on the day. On the website ,it said All food 50% off,£5 supplements for lamb.But in the end they charge £4 for open food for the duck ,and said all meat is £4 supplement.The restaurant so poor and pathetic,cannot even honour their own discount.

Este restaurante es asqueroso, y un mentiroso. Cobrarán suplemento de "comida abierta" lo que quieran en el día. En el sitio web, decía que toda la comida 50% de descuento, £ 5 suplementos para el cordero. Pero al final cobran £ 4 por la comida abierta para el pato, y dijo que toda la carne es £ 4 suplemento. El restaurante tan pobre y patético, ni siquiera puede cumplir con su propio descuento.

Una increíble primera experiencia en Sapporo Teppanyaki esta noche. Mi pareja y yo visitamos para celebrar nuestro aniversario juntos y sin duda volveremos. Elijah y el equipo tuvieron mucho cuidado con mis necesidades dietéticas. Teniendo una alergia anafiláctica al arroz, que obviamente es muy inconveniente para un restaurante de estilo japonés, era comprensible que estuviera un poco nervioso de cenar aquí. Sin embargo, Elías y los chefs mostraron gran diligencia en torno a esto e hicieron ajustes justos, incluso hasta sustituir las salsas para mojar debido a que contenían productos a base de arroz. El entretenimiento de los chefs fue insuperable y en general una gran experiencia nueva para mí y mi pareja. La comida era absolutamente deliciosa y recomendaría encarecidamente el menú premium Geisha. Es un poco en el lado caro, sin embargo, podría decirse que es un regalo encantador para una ocasión especial.

Visité Sapporo Teppanyaki para Sushi, pero fui testigo de las travesuras de Teppanyaki por los chefs. Se ordenó el inicio de la gyoza de pollo, que era sabrosa pero ligeramente gomosa. Para principal se eligió el plato de sushi, que consistía en muchos de los nigiri y sashimi. El pescado era fresco y sabroso y el tamaño de la porción generosa. Sin embargo, el wasabi era de mala calidad al igual que la salsa de soja. Para el postre elegí el helado frito tempura que estaba delicioso y la estrella de la comida. Puedo recomendar el restaurante, pero si eres estudiante tienes descuentos del 50% entre semana.

First time here. Great food, staff great would try again next time I’m in the city.

Cannot fault the food or the chefs, they made our dinning experience. Although we had quite a wait between our starters and mains. Service from the waitress was poor. We felt it was rushed. Some of us were still eating our starters and she was clearing the plates. Literally took my son’s plate away whilst he was eating. Also leaning over you as you’re eating to collect the rice bowls. Felt it was a little rude. I was always taught to wait till everyone had finished before clearing a table. We also got charge for an extra drink despite half of us not having our 3 drinks that were included. We did explain this to the waitress but were told we had to be charged. I felt the boozy brunch would be great value if you were starting a night out but for a group with kids and drivers not so much. You’re definitely paying for the experience.

I only experienced this on a works night out, but I wasn't that impressed. Lots of drama with flames and food flying around, but the food wasn't really all that great, and it appeared very slowly and in stages so parts of it was cold. And there was next to nothing available for our vegan colleagues... also I was recently in Japan, and none of this bore much resemblance to anything I saw there!

Quite an overstimulating restaurant. First time visiting Sapporo and unfortunately I won't be returning. The service was very slow. We arrived for our reservation at 7:45pm and got to actually eat our main meal at 9pm. For the food I got it was not worth the money charged and involuntary tip on top. £44 for 2 spring rolls, prawns and shared sides (underwhelming dry "sautéed" potatoes and egg fried rice with veggies). I did enjoy the mocktails they served though so 2 stars for that.

Food was excellent, lots of it, bit of light entertainment with the chef show/cooking. Service was good, but had to wait almost 1hr for starters and had to remind them to bring drinks out. Would be happy to go back again.

Very solid restaurant with fun chefs, good atmosphere and great food. A good experience every time I have been

Amazing experience with the family. Staff are very friendly and helpful and the chefs put on a great show while preparing the delicious food. Would highly recommend this place.

1st visit here, didn't know what to expect, I loved it, food was excellent, staff were friendly yet professional.

Excellant night out, great for groups or a special occassion

We had to wait nearly 25 minutes for the chefs to arrive and start the entertainment, which was longer than I expected. I took my boyfriend here for his birthday, and he really enjoyed it. The entertainment was a lot of fun, though it felt shorter compared to my previous visit. The food portions were small and a bit pricey, but overall, it was a lovely experience, and my boyfriend loved it, which is what matters. Thank you!

The food is nice and tasty, but nothing special to write home about. I had miso soup with tofu (a typical Japanese offering), and it was pretty bland. The real reason to come here is for a fun time, as the experience of the chefs cooking in front of you and making it an entertaining experience is great. We went on a quieter week night and it still took a long time for our chef to come and cook so all in all we were sitting there waiting for our food for a while. I think if we had been served a little bit faster it would've made a big difference. It's also a bit expensive for what it is, but it's alright for a special day here and there.

Overpriced. Waiters did not give us a brunch menu, so we had to order a la carte. The chefs are cool, though. They made a great show.

I had a prawns tempura at different places, it could be more crispy and fresh but it wasn’t that I expected. Sushi rolls were good but I as mentioned sea food needs to be fresh and testy. Service was great.

The food is outstanding,and it's nice that there is some entertainment from the chefs . But honestly we waited 2 hours for our food 🥺.Not what you want after work.

Wow just wow!! We absolutely loved it here. The whole experience was amazing. The staff were brilliant & entertaining. I won't spoil the experience for anyone by divulging what they do - go find out for yourselves - I promise you won't be disappointed at all. The food we had was divine. We'd never tried food like this before. Great size portions too. We'll definitely be back.

We took the kids for a treat. Staff were amazing, the whole experience was great and will defo go back!!

Went for a dinner in central Glasgow with easy parking nearby. The food tasted great and the performance from the chefs prepping your food is worth paying for ! Chicken is halal but please confirm on day. Each dish typically comes with rice and some sautéed potatoes

Was a bit let down with the whole experience tbh. Service was slow, food was ok and the fact they added a12.5 % service charge I thought was a bit cheeky. I know it states this but in my opinion the service wasn't good enough. For example they didn't bring out a starter for one of our party, it was only after we asked that it was fixed, other people at the table were seated after us but served all of their food before us and we waited at least 30 mins for sweets after they had been ordered. Won't be rushing back

Superb dining experience. Great food and great chefs made the whole thing just brilliant. Was busy even at 6:15 but staff managed. Our first time here and planning return very soon. Would recommend wholeheartedly. Superb.

We got the chicken terriyaki tenpanyaki which was really fun and yummy! The potatos were great with the garlic mayo! We also liked the katsu bao and duck spring rolls! The chicken gyoza was good but just normal

Brilliant food, fun for the kids, my son loved watching the cooking and the extra flourishes. The food was very tasty. Would highly recommend. If you have a bluelight card they give you a different menu, so let them know before you order.

Good fun for a group of friends but more show than substance. Food average at best.

First of all I want to be clear that the chefs were really great with their interaction with us, and the food was prepared excellently and tasted very good :) However, we were very disappointed by the service from all other members of staff. We interacted with 5 other staff members who were either rushed, quite blunt with us, and in one case one waiter made discriminatory comments to us. This unfortunately ended our evening on a bad note :( Overall we felt it was overpriced.

Went 19 of us last week. Amazing food and the experience but look out for the unexpected service charge.

I love sapporo! I have been a number of times. It makes a great date, day out with friends and most recently birthday celebration where the chef came out at the end and sang happy birthday to the birthday boy complete with bongo drums. I have got the itison voucher afew times which makes it more affordable. The chefs are always great fun and very skilled at what they do. The food has never been disappointed. I paid an extra supplemet for the duck and my friend the steak, which were both cooked perfectly and delicious! Have had lovely cocktails also. It's great getting to share a seating area with other people and bonding over the fun display and tricks going on and experience a bit of a different culture. There is a service charge added to the bill, but I personally feel it is very well deserved. I will definitely be back at sapporo again in future.

Awesome experience, food and service! Thanks, Saah!!! Hey

Fabulous boozy brunch with entertainment and good food. The service was amazing as we were all well looked after. We will be back.

Nice Teppanyaki experience, prices slightly over

Brilliant from start to finish. Only fault pricey drinks.

Amazing food and a great experience 😋

Not great if you're vegan or vegetarian. From the voucher menu we got there was only one main to chose from. The starter I chose was vege gyoza and I got only 3 fried gyozas while my meat eating partner got a small plate full of ribs. The value and the portions were very off and disappointing. The main was a yakisoba without tofu or any protein, meaning that you are only eating carbs for the whole meal, starters and main. The menu only marks vegetarian options and not vegan, and I got avocado sushi thinking its be vegan but it had mayo on it. Service was great and the food tasted good, nothing revolutionary, just disappointed with the choices.

Impressive chef skills and they add some fun while they cook your meals in front of you.

Just came here to give a heads-up that, while the restaurant looks lovely and the staff seem very attentive, there’s no ramen on the menu as Google suggests! (I didn’t actually eat here.) 😆

Food had a really nice flavour and you're paying for the visuals. The chefs are quite funny and the fillet steak with honey and chilli was lovely. The duck a bit tough and bland. They didn't have sushi available the night we were in, but it didn't affect our experience like I thought it would, even though I'd have liked some. It didn't mention this when booking but things happen. It's pretty busy so service isn't great for drinks at all, and there can be a language barrier as the music coming from the hifi by the door is VERY noisy, and sometimes just repeats songs. The loud music kind of put me off as you couldn't hear yourself think let alone talk to anyone else. But overall the flavour of the food was lovely, it was nice watching the show and something a bit different, and it was joyous watching the wonder on the kids at the tables' faces. Not sure it would be somewhere I'd come that often but was enjoyable.

The service was excellent and professional. The food and the theatre of preparation was outstanding and only surpassed by the delicious tasty result. Thanks to the chefs and team

As much an entertainment show as a dining experience. Chefs are funny, skilled and deliver a great performance. I'd recommend the boozy brunch menu for a fab deal on drinks and food. Even young kids will be distracted enough not to be bored.

Finally after wanting to come to this place for years and years we made it and I can't believe we gave not visited before. Food absolutely delicious, staff friendly and portions were huge. Cannot wait to visit again

Beautiful food, excellent staff, the only down fall for me is the surcharge of £50.00 on a meal bill already £349.00 .

Great food and staff very welcoming atmosphere with the chefs amazing

So good the lamb and chicken are halal the staff are very kind and funny i like it when they put on the fire the lamb is so good they also have tasty drinks in the weekdays they have a student discount the potatoes are so nice

This used to be one of my favourite restaurants in Glasgow and I’m sorry to say I don’t think I’ll be back again. We walked into the restaurant to blaring music (pop and club from the last 15 years) from a very cheap boom box at the front desk. Eventually a host arrived and asked us to sit at the bar as we were 15 minutes early. The bar staff seemed to be playing with blow torches but after some time we got their attention. They poured one drink then disappeared leaving the drink under the tap. After some time a second bartender came out from the back and asked us what we had ordered because the other bar tender didn’t hear the full order so just walked away. We then got our drinks from the second bar tender. The host then sat us at a table next to the door and the blaring boombox. Somehow even though we were early by the time we were sat we had missed the majority of the potato part of the hibachi show. I then asked the host if the boombox that was on the floor next to us and basically on full volume could be turned down. He said the boombox has to be that loud so everyone in the restaurant can hear. Why they couldn’t use the speakers installed in the ceiling (that I remember them using in previous years) or why a japanese hibachi restaurant calls for pit bulls discography as the soundtrack I can’t say. What I can say is that the choice to blast pop music ruined any possibility of an atmosphere as I could barely converse with my partner whom I was sat next to. The hibachi chef themselves were pleasant but did fewer tricks and flourishes than I remembered (watching the other chefs after our meal it seemed to just be ours that was like this as the others were more expressive and did the full routine I remembered). The waitstaff were lovely but didn’t offset the blunt, uncaring, and unaccommodating host.

Excellent meal,entertainment and service. Thank you all.

Extortionate pricing, I understand that the experience of the chef cooking it right in front of you is a part of what you're paying for, but then what is the service charge for? At the end of the day it's a restaurant that serves meh food for high prices with an additional service charge added on.

You go here for the brief theatrics, otherwise the food is bland and uninventive, and we were waiting for a long time for any of it. I came to try some Japanese food, and I still believe I'm yet to do so. This would be better suited for families with kids I'd suspect, but patience will still be needed.

Great fun, great food, friendly chefs

Lovely place to eat. Sometimes you need to shout staff over to order more drinks but the food is lovely.

Seats too close together as in couldn't . Had to wait ages to be served anything..over 30 mins for 1st drink whilst many others ate..at same table.

It was a brilliant day would go back in a second,food, service,and atmosphere were brilliant

Nice experience,food was delicious but the service charge was ridiculous. I always pay 10percent but roughly 17percent is far to much.

Really fun dinner, the chef's have a laugh with the customers and the food was all great!

We went as a family and everyone thoroughly enjoyed our experience. Friendly and welcoming staff. Lively environment, chefs were entertaining and food was 200% tasty. Highly recommend

Really great experience ..lovely tasty food . Didn't like the fact they added on 10% Sur charge . But didn't have to pay it . Left a tip though.

Went to Sapporo to celebrate my daughters birthday and had a great time. We were seated relatively quickly once all our party had arrived. Service was quick for refreshments, and the waitress was patient as we took our time to order from the menu. It was fun watching the chef cook your meal in front of you, and they really put on a show. The atmosphere is added to from the other tables as everyone can be heard laughing and cheering as the chef flicks cooked potato slices for you to catch in your mouth. Looking around the tables, it reminded me of a nest full of chick's with their mouths open as their mother comes back to feed them. Such a laugh. I don't think it's a place to come if you want a quiet romantic meal but if you come in a group you will have a blast. Oh, and the food is delicious.

Great experience for the kids. They loved the entertainment and the flames. Food was good but they forgot to make anything for my wife and kids. We had to call the chef out to cook up more chicken for the kids. My wife’s tofu main came out last after i’d finished most of my main course. The staff were lovely but the kids couldn’t wait that long for their main course. We still enjoyed the night but i cant give 5/5.

It's a good experience to see them cooking your food and they put on a show for you to keep you entertained. Certainly the funnest dinner I've been to. The food was just okay, I don't know if it's because we using an itison voucher/menu, but the food wasn't anything to remember unfortunately.

Cannot fault this place. Service was amazing. The staff where all amazing, so happy and so friendly. Most importantly the food was also amazing. First time at sapporo and will definitely be back. Really good night and great atmosphere.

We eat at Sapporo Teppanyaki Glasgow today with our 1.5 year old son who is allergic to tree nuts. I don't want to go into too much detail but we had an incident due to miscommunication with our server, however, management took ownership of the situation, handled it in our favour which showed us that they value their business as well as their customers. Food was delicious and well presented, staff were friendly, facilities were high end.

Always great fun and delicious food!

Was brilliant, enjoyed it with my colleagues ❤️

Me and my partner went there to celebrate my partner's birthday and it was a great experience. The food was good and the service was also excellent. Definitely a good choice if you want to take your special someone to a fun date.

I was invited here by my friend for iftar and she had a 50% student discount set up. We are both students but only my friend brought her ID with her as it was her invite. The lady (vetta?) said okay, gave us the menus and told us which foods applied for the discount only to give us the bill at the end with 50% applied to one person and not the other. She and said "I thought about it and changed my mind" After we had eaten. At this point we were upset and annoyed at the mistreatment. Please clarify your policy in the beginning 😭 so we could at least go somewhere else with better hospitality. Even the treatment from the door to the table was rude; saying "Show me your student ID" before a hello or a welcome. Is this how you greet people?

Fun experience, the beginning of the meal is interactive but once they have finished cooking you are left alone to eat which I appreciated. I wasn't prepared nor did I enjoy the part where the chef throws potatoes at you and you have to catch them in your mouth. Other than that it was good, I'm just not a very outgoing person in that way. The food was good, especially the starters. The staff were very accommodating and polite, I didnt feel like I was a nuisance to them which is always nice. If you're looking for something different, maybe for a first date, a birthday or just to mix things up in your dinner schedule, this is a cool place to try.

The food is very good, at least what we ate, the staff was great and the cooks were very good, the only drawback was the music, I would have liked it to be more in line with the place, but everything else was great! 😘👍

Food is good plus it's good entertainment as well.

Service a bit lacking good food and entertainment

As usual, great food and service. Only unruly children disturbed the pleasure of consumption. It's a pity that parents can't teach culture and control their hmmm... children.

Nice enough meal but staff were not willing to agree that a discretionary service charge was not compulsory. It spoiled the experience.

Fantastic place to eat with sometimes complete strangers alongside you, atmosphere is special

Absolutely love Saporro, it's an amazing experience on top of amazing food. If you ever get the Itison deal it's an absolute bargain. A great idea for a date night or family meal.

Place is looking quite tired and run down, no lock on the toilet door, toilet rolls just stacked up on the floor etc. The lady cooking for us was amazing, but the rest of the staff were quite irritable and a bit 'annoyed' at being there. Food is fine, all a bit same same and you are really paying for the show, but this place needs to work on its presentation and service to warrant a visit. Overpriced for now.

I would recommend as a fun experience in Glasgow, especially for large groups. The food was tasty, and the communal experience was very enjoyable. The show was a bit vanilla, but is still worth going once for. The staff really give this place the fourth star.

Was decent, but there was a few little things, no big deal, added a 10% surcharge to the bill however, which is an unappreciated practice.

The chefs are fantastic. I ordered the teppenyaki beef fillet and it was beautiful

It's a restaurant with a difference no Tennants lager

I made a reservation for my son's 4th birthday over a month in advance for a party of 15. Despite arriving early, we were met by a manager who was incredibly rude, though we tried to overlook it for our son's special day. The waiter took 45 minutes to even take our order, and seemed disinterested and uninformed about the menu. After waiting for quite some time, we were informed that there was no lamb left, which could have been communicated earlier. Despite our attempts to address the issues with the manager, we were continuously ignored, and when we finally did speak with her, she was confrontational and physically aggressive. The food itself was disappointing, with greasy and flavorless dishes, and the portions for the kids were minimal. Despite seeing other tables receiving entertaining displays, our party received none of that, despite it being my son's birthday. Upon receiving the bill, we discovered several overcharges, including for the lamb that was never served. We had guests from London and China, and I am still shocked at the abysmal service and rude treatment we received. Even a small gesture, like a performance during cooking, would have helped salvage the experience. Overall, it felt like we were discriminated against. I typically don't leave negative reviews, but I wouldn't want others to endure what we did. Unfortunately, our son's birthday lunch was completely ruined, and even when we asked for the table to be cleared so we could cut the cake, we were left waiting for 30 minutes without any assistance, prompting us to take matters into our own hands and cut the cake at the bar before leaving.

Wow , if you want to end up in A&E with food poisoning definitely visit this place ,cross contamination using same knife to eat chicken fish and red meat chef’s don’t speak any English they give you tons of over cooked rice and potatoes, it took them 1 hour just to take our orders , the old women at the reception needs sacked awful attitude really rude she assaulted my wife and was shouting at her for no reason what so ever rude polish grey haired !! we will be complaining to you’re head office . Absolutely disgusting behaviour from every member of staff , no lack of communication what so ever we were charged almost £300 plus service charge for one of the worst lunch ever !!