Santas in Burnley

I always get Santas, love their pizzas however I came across a black hair when biting into my pizza just now. I ordered the riding solo deal & a kebab. Chicken wings were overcooked & hard & then the hair I feel physically sick. I have long blonde hair, you can see in the pictures it is black & it was actually in the pizza. Will never order from here again, it’s a shame as I love their food normally but this has put me right off!

Food was shocking under cooked and not as advertised. When I rang the restaurant they blamed it on the fact I chose a tomato base… on a pizza. It was unedible and when I asked him if he could come get it or swap it. It was clear he couldn’t be bothered helping and told me to get a refund off just eat. I can’t. 16.30 down the drain and a massive lesson learned don’t order from santas Burnley. Don’t waste your momey!!

The pizzas were amazing! They were full of toppings and tasted fresh. Lots of cheese, yum! Unfortunately, the jalapeno poppers we ordered were overcooked and incredibly hard. We couldn’t eat them.

Gave it to the wrong address. I order it tob159 not 155. They didnt check that the recipient was Sharon.

No salad on the kebab, wasn't that hot, very disappointed after and hours wait and 10 mins later than scheduled.

Chips were cold kebab came without salad as requested

Arrived mega earlier than expected, however we do live pretty close to the takeaway. Didn’t disappoint, everything as expected, lovely grub!

your website states 'delivery free no minimum order' i was charged £3.30 delvery charge please return £3.30 to my account

Sometimes it’s good to try yah old favourites and to be fair Santas has been around some time now and that’s because it’s quality food at the right price and what nothing to moan about well done guys

awesome food as always been ordering for years x

Excellent food as always and fast delivery.

Food is absolutely freezing! Very disappointed.

cookie was not cooked properly

Food was excellent ! Will repeat!

Delivery was exactly what I ordered, hot and full of flavour. 😁👌🍔🍕

Driver lost however never rang me direct for directions etc

I’d like to apologise to our delivery driver as our dog got out and chased him. I hope he’s ok, and I can only say I’m very sorry, our dog has not done that before and I’ll make sure it doesn’t happen again. Sorry again

cheesy chips weren't melted enough

not as good as usual, the cheese on the cheesy chips not properly melted and not hot at all - only slightly warm

Very expensive these days! £37 for food that used to cost £25, won't be ordering via just eat next time as it's much better direct

I would sell my soul for those cookies every time

Poorest customer service ever. Ali on the phone clearly thinks he’s a gangsta the way he speaks to people.

Rubbish cold food waste of money

Burger meal was cold, tasted like rubber

still not received the food. Over 15 min late.

The food was how it normally is but I ordered a peri dip and was given a garlic one but other than that it’s was fine :)

Excellent, never any problems, always follow what I ask

I moved to the area from Essex and having tried the local takeaways this one is definitely the best and the only one I use now

Always super quick delivery and food is delicious 😋

On time.. but pizza & donna absolutely BLAND!! Tasteless!! Santas uses to have a good name.. with food like this?!! NO CHANCE! Very very dissapointed!

Food is good from here as always. Arrives hot and on time and I’ve never known a time when it’s been different.

Just awful. Dry, chewy chicken. Cooked hours ago then warmed up. Never again.

The food was absolutely stone cold !!!! The chips was hard and the delivery time changed to a later time and then there was no notification of the driver setting off

Terrible.. I spent £33 & it was awful soggy chips! The kebabs were absolutely tasteless ( Donna) & a combo chicken on that was just soggy & Donner tasteless & they might has well just thrown a full onion on there too! The pieces were so large! Overall a complete wast of money! Avoid

Normally good, always get the same meat with heat & spicy chicken wings however just arrived & it’s inedible. The wings are so over cooked they are rock hard & the pizza is cold & has an unusual bitter like taste. Waste of money as I’m now headed to kfc to pay for another meal.

Excellent food and super fast delivery. Thank you!

Absolutely disgusting, never before tasted so much of what I can only describe as rancid grease on what they believe is meat. Worst kebab ever. Of the 2 kebabs ordered 90pc is in the bin as wasn't even fit for my dog.

Pizza was delivered piping hot and tasty as usual.

Apologies again to the delivery man, no idea why that instruction was on there. Great pizzas thank you!

Usually the food is great but today the chips were hardly cooked and the burger wasn't great. We paid 18 for a small pizza and a burger a chips too expensive for the quality tonight unfortunately.

Very disappointed. Threw most of the food away

Pizza had no pizza sauce on and tasted extremely bland and also forgot can of 7up

We have loved this site of santas for years the drivers are cool and listen to instructions they get to know their customers as in they are polite ask how the dog is. Food if not right (come on we are are all human) they sort out straight away. Helpful, clean, happy and I will buy again and again..thankyou santas cairo street burnley 5 stars

Came cold unbeatable had to warm everything in the oven

The man was very cheerful and kind.

always early and everything santas sell is top quality

Was very unhappy with my food i left a message to have chicken, garlic bread cooked well done and also chips cooked well done with red salt and chips put into a bag. I got none of the above

I'm very rarely in Burnley but every time I'm over this way I have to order a shwarma pizza from here its so good

SUCH A BAD ORDER! I Ordered cheesy chips a pizza and a mixed kebab, Everything was stone COLD! The chicken and kebab meat was disgusting chewy and cold The pizza was half ok only let down was that the cheese tasted abit sour ish so not sure how fresh or how many days old the cheese was hit it ruined the pizza and also It ruined my cheesy chips also. Not angry just extremely disappointed with this order, don’t think I’ll be going here again

My go to place on pizza nights, never disappoints .

Most of the food was great but the cookies were burnt to a crisp and inedible

Food was good but it said free delivery and was charged for delivery.

The pizza was dry and the cheese very rubbery. Disappointed

Very good food and fast delivery

Shawarla and donner ordered as a treat neither eaten. No taste in either. Never ordering again it was that bad

Great size and really tasty pizzas.

Best food in Burnley hands down

Pains me to leave a bad review but was that inedible I had to throw it away

Very enjoyable good and fast delivery. Thanks very much.

Food was cold and had to reheat all of it but but service and delivery was good

Excellent as usual, this place is consistently good thank you

Gone worse, donner meat looked like it has been cut with a cheese grater and not the same quality as I used to remember, I think I'll give Santa's a miss.

excellent food, especially the chicken strips, lovely and crispy on the outside, tender and moist inside.

I had a stuffed crust pizza as my last meal on death row. It was cooked to a brilliant standard, showing the consistency of the the lads working in the kitchen. My one recommendation to people who choose to use Santa's is to pair the food with a lovely drop of Coca- Cola. The contrasting flavours balance each other nicely.

Can Santa's not cooked pitta breads anymore and donner meat cut with a Stanley knife

Food came hot and fresh will definitely go here again

Excellent food and service as always!

Santas has always been consistently good, the food is great, always arrives hot and my orders have never once been wrong, I have ordered from here for years to different addresses.

The kebab was dry and no flavour, the hash brown was burnt on the burger and the chips were soggy

Woz lovely so enjoyed it pizza

didn't get the 7up ive paid for

The delivery driver was so lovely.

Excellent service and good quality

Chickens a bit naff but apart from that it’s right good

Chips were soggy and cold so must’ve been an old batch and not fresh as the burger was nice and hot which was disappointing and drinks were warm Aswell

Driver was absolutely brilliant

All food was fantastic. Your cakes are so yummy. Thank you xxxxx

Good quality clean food thank you so much .

Delivery guys don’t read requests on the food orders, I write on each time to come to the front door but they try to get through the back gate and my animals are there and I had a full tent drying covering the floor. Food good.

Lovely fresh Kebab thoroughly enjoyed it

Food was not nice at all had a very weird taste to it and was cold pizza was covered in green chillies just wasn't nice at all my first time going and it will be my last

Chips were soggy and some were hard Donner meat was grizzly and slightly unpleasant. Service was fantastic so I couldn't fault it, very friendly delivery guy. I was just a bit disappointed with the food.

Amazing service & food highly recommended

Garlic bread nice, jalapeño cheese bites were slightly overdone therefore some of them had no cheese in and unfortunately the pizza had that many topping that beneath the top layer was barely warm, shame normally a great place

Santas is always excellent but tonight was not up to usual standard, quite dry and lacking in the usual fresh salad.

Excellent food & extremely kind & polite delivery driver. Amazing service. Thank you.

TOTAL RIP OFF. Says free delivery and no minimum order. Charged me £2.80 for delivery for 1/2 mile. Food was warm and not worth £18 Very small pizza Very small kabab. Beware of these scammers !!!!!

All of the food was inedible and stone cold ! Not happy at all

Unfortunately for whatever reason we didn’t hear our delivery arrive. As soon as we were made aware, I answered the door and apologised but the delivery driver continued to complain. Throwing his arms to the air and saying he’d been there for 10 mins or more which was absolute nonsense.

Tasted nice but have you recently changed the chicken you use. It seems very processed and all cut to the same size?

ordered shaworma pizza..they sent me a pizza but not what I've ordered, tasted very funny and was almost sweet, very disappointed, couldn't even eat it.

Food not great. Kebab feet wasn’t to good.

Overall good pizza was a bit burnt so probably won’t be ordering pizza again try something else

Wrong order. I ordered chicken kebab and it came with donner meat on it.

The food was cold when it arrived and was late a little bit too which I accepted because of the weather conditions.. but freezing cold I didnt think was right and I Complained and was told nothing they can do

It was great and the delivery guy was very polite

Great food and really decent feller delivered it!!

We were missing our chips and tomatoe sauce very annoying

Kebab was average nothing special. Garlic bread was terrible.

Ive not been here for so long and now I remember why I just have one question why do I get 2 full onions sliced in the kebab not a salad dodger or anything but wow sat here crying