San San in Fenland

We ordered a takeaway this evening, took 1.30 hrs to get here. The food was cold. Evening bland, the ribs smelt like cat food and taste rotten. 42 quid absolutely wasted!! Avoid like the plauge

Absolutely disgusting food.!! Spent £70 here on NYE. Order was messed up. Came with a starter instead of the 2 set meals that were ordered. Rang and told them. No apologies. Just we will make it and send it out when we can. So all the chips and sides were cold by the time they came back. Also told us that they wanted the starter back. Which is fine. But bearing in mind we had opened it in order to see what it was .. in these awful times I hate to think that they are getting food back and then re heating it and sending it to someone else.!! Then when the set meals came every piece of vegetable in them were raw.!! Even the peas were still half frozen. As you can see by the pictures the whole lot went into the bin.. even the chips were not cooked. Not only is this a sanitary issue which I shall be reporting to environmental health. But it’s also an absolute disgrace that you can charge this much money to people knowing that it was inedible. Then conveniently ignore the phone. The inch of oil in the bottom of the satay was disgusting. You should be ashamed of yourself. People, avoid this place like the plague else you may well end up with something worse.!!

Staff are friendly and always happy to help! Never had to wait too long for my order

Had a takeway,ready quickly; but the food has changed from my previous visits and not for the better. The chicken, chilli, spicy salt now small battered balls rather than chicken strips, and very little veg. Worst of all, the smoked shredded chicken has reverted to being served in plastic rather than the original cardboard and now about half the quantlty but the same price! Will be going elsewhere in the future there is plenty of choice around but I don't appreciated being ripped off!!

Had an absolutely appalling experience just trying to place an order...a problem with their phone meant they were unable to hear me for 90% of the call, and then had the gall to rudely accuse me of not listening, whilst simultaneously making me repeat myself 7 times per item ordered...I literally had to plead with the guy to listen to me instead of talking over me! 1st and last time we'll be trying this place...even if the food is out of this world (we haven't yet received it) its absolutely not worth the 25 minutes of effort it takes to order it!