Sambuca Quayside in Newcastle upon Tyne

We enjoyed a wonderful family visit for lunch. Great menu selection including lunch specials and children's choices. Very friendly and efficient staff.

After visiting your restaurant I must say that this will be the last time I will be visiting. Overall experience - rushed felt like a fast food restaurant, I hadn't even taken my coat off and asked what I wanted to drink. Felt under pressure eating my starter, 4 times I was asked if I had finished, no sorry I'm still chatting to my friends, I didn't realise there was a timeframe to eat your meal. Main meal arrived within 5 minutes of starter plates being taken away. My friend was still eating her meal and got asked if she was finished - no I'm still eating, do you want a takeaway box - no I'm still eating. Asked for the bill felt under pressure as waitress standing over me whilst sorting out the cash. All of our party felt very rushed and felt like we were watched over consistently during our visit. We would have usually stayed in the restaurant for a few hours but due to feeling under pressure and rushed we decided to take our business elsewhere. Won't be returning and won't be recommending.

Very pleasant dining experience in salubrious surroundings.

Lovely service ❤️ Very family friendly! 🥰 I had the chicken parmo and it was just delish, proper juicy chicken. My friends recommends the Lotus cheesecake! They said it was mmmmmm! Delish! ❤️

Staff very helpful and food excellent 👌

Had Sunday lunch and it was delicious. Plenty staff so great service too👍🏻

What a lovely place! Food is absolutely amazing drinks are delicious. Great atmosphere and the staff are wonderful, we were well taken care of by a lovely blonde girl (i think he name was Faye or Faith) well mannered and always smiling. Would highly recommend a visit!

Got to be best value for money and the food is top draw the decor is fantastic river views of the tyne what's not to like

Had meal last night and I have to say it's the best sambucca I have been too The atmosphere was absolutely outstanding. The music was cheesy which I love and the staff really enjoyed themselves which made in my eyes the atmosphere of the restaurant keep up the good work and hospitality and we shall return in the near future

We went for a family meal last Friday. Food was amazing, we ordered pasta, steaks, burgers and luxury surf and turf. Everything was amazing! Beautifully presented and tasted great! Staff are fantastic and there’s always a warm welcome. We were served by Naza, who was exceptional. Very tentative and always there to check on us for drinks, etc. Love to see Adam, always brightens up my night when he’s on shift. Such a lovely person and so friendly. The new decor is fantastic and makes such a difference to the place. Will definitely be returning soon as the whole team are great. Well done to the chefs too.

Booked for a family 60th birthday celebration for 23 of us , I had not visited for a good while and not since the recent refurbishment. On arrival very impressed with the decor and ambiance. Initially when seated had reservations about the seating arrangements for such a large party as was not as expected but then again we did leave it late to book so maybe next time will give more notice . However, after our initial reservations the food and service quickly put that to rest , we all had a variety of dishes starters and mains and everyone was happy which is commendable with so many of us in the party, the staff and service was spot on and special mention to Adam for entertainment value whilst he still remained professional and attentive to our needs.

Since the refurb the service seemed to have dropped a bit. The food used to be value for money but £11 for pasta has deffo made us think of other places first now. Steak was OK, but for an extra tenner you could get unlimited good quality steak down the road.

First time in Sambuca tonight and have to say it was absolutely fantastic. We ate from the 3 course menu which was £30 each. In particular the fillet steak and mixed meat sizzler we had for mains were excellent. We were stuffed after ourains and declined the dessert when asked what we would like. The waitress gave us the option of taking them away which was a nice touch. The waiting staff were friendly and attentive.

First time in Sambuca tonight and have to say it was absolutely fantastic. We ate from the 3 course menu which was £30 each. In particular the fillet steak and mixed meat sizzler we had for mains were excellent. We were stuffed after ourains and declined the dessert when asked what we would like. The waitress gave us the option of taking them away which was a nice touch. The waiting staff were friendly and attentive.

Lovely place and staff were great , the food not so much.

Went for my granddaughter Amelia's birthday. Absolutely loved it. We all had a fantastic time.

We only dropped in for one drink. The staff were all so friendly and helpful. The chatty barmaid made us the best Espresso Martini we'd ever had. This venue will be getting another visit because of how welcoming they were, not just because of the epic cocktail.

Excellent choice on the menu, food arrived quickly and was just lovely. Service was just great too.

We were told to wait sat there for 25minutes to be told they had know more Sunday dinners absolutely joke of a place never be back

Went in for lunch for birthday meal. Food was delicious and staff super friendly even I’m still traumatised they sang to me haha. Thanks guys

Excellent value for the quality on offer. Burgers and pasta go down a treat. Mocktails are also great for drivers

This is a great place to dine. The staff is super friendly and very welcoming. They are also all very attentive to service. They were all asking if everything was alright or if we needed anything else. This felt nice as it made me feel how much they care about the service. The food ohh myyy. Mouth watering and juice. It also tasted fresh and newly prepared. The drinks were fabulous and beautiful looking. 100/10 and definitely recommended!!!

Beautifully refurbished, food and service were exemplary.

Had a lovely night with family last night. The food was great and so was the service. Adam was amazing. He took the time to chat with my elderly cousin who was up from London. Very helpful and charming.

Nice food but pricy for the amount

Terrible service and bland food really would avoid it

Went to Sambuca on Saturday evening for food, the fire alarm went off the entire time and ruined the dining experience. When I complained to the manager she said since they don't own the building it's not their problem. We did not get any discount on our bill or even an apology.

This place was amazing staff decor, atmosphere and the food words can’t describe the quality the seafood was to die for price was amazing as well to think I’ve been eating in a dirty sambuca is Seaham for years and there this one in Newcastle only 30 mins drive away this is my new place to go am amazed and shocked at the difference in quality quantity and service thank you sambuca quayside Newcastle for an excellent night see you all soon

Don’t go if you have allergies. We had the manager taking the order who said nothing was dairy free on the menu, the best they could do was plain spaghetti. My poor daughter. He then had the audacity to ask her is she was enjoying it, while everyone else tucked into pizza and pasta with sauces… luckily she’s too polite to tell him what she really thought of her meal. To top it off then then billed it at a 2 course kids meal…. Even though she didn’t even have a proper single course. What a shame. Italian is normally the easy option for DF.

Second time at Sambuca. Could not fault, absolutely lovely. Service great, staff wonderful, homemade desserts. Great value for money.

This place was I great find, amazing service, attentive staff fantastic food, great value for money, would definitely recommend 👌

Lovely restaurant, great food, staff were lovely especially Caley & Zainab

First time since it's was renovated. Will definitely bring going back

We visited today for food. The food and service was amazing we really enjoyed it.

Another 1st, even though I walk past it most days while at work. Had the 2 course lunch time special, potato skins same pizza. Not all pizzas on the menu are available and you can't pay the difference. No big deal, as plenty of choice still. Very quick service from ordering starters to getting them and the plane was busy. Pizzas are lovely and will basically fill you up for the rest of the day. Great location looking onto the Tyne, recently refurbished as well, very nice inside.

We had an amazing time celebrating our parents Diamond Wedding Anniversary on Saturday. There were 17 of us and all the staff especially Adam could not be any more helpful. From decorations for the table, to ensuring every need was catered, to they could not be more helpful. Adam made everyone comfortable with his friendly and funny repartee xxx

Delicious food, great atmosphere we'll definitely be back 😋

Me and my partner turned up looking for a table! Fully accommodated us! Asked for extra garlic on everything! Kayleigh was the greatest! Then met a guy called Adam! The loveliest gay in the village!! Being Welsh had the best welcoming ever! Lush place will deffo return!! Food outstanding! X

2nd time in a couple of months and always nice to be greeted by the Caley the manager , Our go to place used to be Portifinos but no longer , fantastic starters including prawns and chorizo and black pudding and belly pork , Had a wonderful seafood pizza with fresh chilli and ended the night with Sambuca shots , Thank you Caley and the team , We will be back .

Our group of 4 visited Sambucas early Friday evening. The table had lovely views, the staff were absolutely wonderful, food fantastic. Manager came over and chatted. The whole experience was amazing. Would strongly recommend it and we'll certainly be returning. Thank you so much for a wonderful evening.

Just spent the weekend in Newcastle in a group of 22. We booked our evening meal at Sambuca and it was the highlight of our trip. I booked through Caley and she couldn't have been more helpful and reassuring. On the evening Caley and Adam looked after us and we only wish they could've joined us for the whole evening. They were fabulous. The food and wine was exceptional, it was such great value for money. It has recently been refurbished and the decor is beautiful. We had the private dining area, which was perfect. After the meal, the staff cranked up the music for us so we could have a dance, it was so fun. Can't recommend Sambuca enough, will definitely be back.

Fatine Served us all evening, she was fab! So lovely!! The food was good, quantity was great. Atmosphere was also great!

It would have been nice to have step free access to an accessible toilet. Food was good. A colleague wanted a jug of tap water for the table but got a glass instead.

Tiramasue was rasteless and coffee very small. Try somewhere else.

I have ate here before ( food was good) but today I witnessed a member of staff come outside and ask a homeless woman what she would like to eat, then went to get her the garlic bread she ask for. I don’t think he knew anyone heard it. Was such a selfless act ❤️

Different class food, & playlist for music amazing, 10/10

Came for a meal with my 2 grandaughters on a Saturday evening .First time here fir me surroundings beautiful and clean .Food was delicious and cocktails were good.The waitress we had her name was Faridene was polite attentive without being pushy and chatty I watched her as I was eating and she was like this to other customers a assett to your team .Would definitely come back and recommend to others

Had a fantastic night the staff were excellent. The ambience was beautiful. The meal was fantastic. They catered for every whim that we had.. The problem was with our spirited coffees (after meal)it was served lukewarm. We sent them back the returned hot but we could not taste any spirit. (Bailey ) did not want to send them back yet again. Other than that would certainly return and even look forward to the next occasion. See you again, looking forward to it ..

We booked the restaurant for 26 children and 3 adults for an end of primary school treat. Even though there was 29 of us, we were warmly welcomed and the organisation was brilliant. We all received our meals at the same time which I wasn’t expecting due to the group size and the food was faultless. I can honestly say there was not a morsel left. The waiting staff were friendly and excellent with the children. The whole visit was made a memorable outing for the children and teachers alike. Thank you Sambucas we will be returning next year I’m sure.

This is a beautiful place to have a nice meal friendly staff and very very nice food and the dessert is really really nice thanks

Very good food and fast service good night

Food was brilliant. Great value for money. We were in a large group that was managed well, and the server that attended to my end of the table was friendly and professional.

Called here for dinner with colleagues on a Wednesday evening. Very friendly and welcoming staff at this newly refurbished restaurant. Superb food, great choices on the menu, and the special offers menu - 3 courses from £25. I would call here again. Highly recommend

Absolutely love this place and the food is amazing and the staff are lovely and very friendly

Recently refurbished and really nice restaurant

I feel a bit bad but this has to be written so that management can hopefully steer this in the right direction - venue looks amazing and was very clean - the view is awesome - food was good, sadly a joke was made about my order upon placing it (asking to leave something out) and then my plate arrived with it containing the multiple of said item I requested to be left out - swiftly staff actioned another plate - problem solved - great - but there were lots of smaller elements that left us feeling that maybe staff needed training up - we were not asked at all if we'd like to see the dessert menu or order coffee.. our plates were finished on the table throughout even our kids eating ice-cream after mains - which we had to move finished plates out of the way for and had initiated staff to please take .. we decided after 20 mins of waiting that we would just go get our dessert/coffee somewhere else - then it came to paying ... Which shocked us both - again we got up from the table after a lengthy wait and were bid goodbye - to which we said we need to pay ... So standing waiting for the card reader to load I had my head turned phone in my hand talking to my husband stood by the door and the staff member touched my phone with the reader while I was looking away - without telling me how much the bill was or if I wanted to tip or that the machine was ready - fortunately the card it was default set to was the card I wanted to pay with ..but it kind of unnerved me, I have no doubt the member of staff thought she was being helpful maybe by doing this but absolutely had misjudged that situation, what if I wanted to pay using another card? Or what if I was going to leave a tip? I was going to I always do. But minimum I should have been told how much it was, just being courteous... Again I think it's nothing more than an error in judgement but this could really cause problems if done to someone less tolerant than myself .. the fact the staff member then proceeded to tell me her name and to leave a review on trustpilot made it very obvious that she was oblivious to her mistake. Love the venue & staff do try the focus is more on banter than service though & clearly need guidance, some of these mistakes mean we probably won't revisit for a long time

Had a great time Friday night.food was lovely .brilliant atmosphere.nice views of the Tyne.service was exceptional,our waitress (kayleigh i think,) was amazing .will definitely be back

Myself and husband went to restaurant This I e to have a afternoon greeted by the lovely Hayley who was so helpful throughout are stay ice to have a friendly face . Food well worth money nice bottle of wine fantastic view of Tyne Btidge. Will recommend to family and friends. Booking for a table of 25 for our friends when we come to town on monthly visit. Thank you Hayley Jan and Keith❤️

Adam was amazing as our waiter so funny and the food was fabulous. Great start to the hen party

The staff we very nice I will be going back

pretty good italian-ish restaurant/bar. bar service was a bit pushy but idk its normal ordered: meat pizza, garlic butter steak, hot sauce chicken parmo strawberry & classic mojito service: 8/10 food: 7.5/10 vibes: 7/10

Excellent atmosphere and both dishes we ordered, one better than the other. The attention of the fabulous staff (Robie, Sally and the Spanish girl) were very pleasant and cordial with very good recommendations to us and the Sambuca liquor after dinner was phenomenal. Thank you, very good evening.

A superb Sunday lunch washed down with a few pints of moretti well worth the money staff were excellent too ,I will be back soon

Lovely evening, very good food at s reasonable price

First time going to Sambucas and I was so impressed! The staff are lovely & the food was delicious! Thoroughly enjoyed and would go again!! Highly recommend

Absolutely appalling service and disgusting the way my friend who has allergies was treat. Allergies were fully explained and my friend was giving options but politely informed them that she did not want a salad and was told she could have chips. All the while during the conversation the brunette waitress was incredibly rude and inappropriate. Then after an extensive period of time we were able to order food. When my friend's dish arrived it literally a plain lump of chicken breast with no seasoning and the tiniest pathetic bit of limp salad and no chips. They waited until the rest of the food was brought to explain she couldn’t have the chips. Then they charged her £16 for it. The food wasn’t great but the attitudes of the staff was disgusting. How they can justify treating someone like that is beyond me, especially the attitude revolving around my friends allergies. If they had of been honest we would have just left but they didn’t say anything until food arrived. Disgusting! You should be ashamed of yourselves.

Half of the staff looked like they couldn't really be bothered. ( a smile would be good). 1 of the staff member was AMAZING! I didn't get his name and he only dealt with us at the end however he made my entire evening!!! The food was REALLY GOOD and not as expensive as I thought. Atmosphere was nice, the music in the back ground (maybe a bit loud for some but we enjoyed it), and the toilets were clean and modern (which is great). Would Definitely go back!

Dinner at a wonderful restaurant @SambucaQuayside overlooking the beautiful Tyne bridge at where we were seated . Food was excellent especially the steak and chicken pomo. Coctails at £12 for 2 servings. Huge portions and service was tip top with servers coming over to inquire How's the food! Recommended🥰

Fabulous place, newly opened after a full refurbishment. Had a great meal, very nice tasty chicken parmo with Bolognese topping with chips, all partner had chicken in pepper corn sauce and vegetables. Both excellent 👍👍. Not expensive. Give it a go.

Got the new monster board was unbelievable really nice food little pricey but you get what you pay for definitely won't be disappointed if you try it I will be back for 1 and the place looks really nice and modern since the revamp

3 courses for £25. Tasty food. Good portions. No complaints.

Fantastic night last Friday for elvis tribute at sambuka quayside. Great atmosphere, food delicious as always 😋 staff so friendly and always making sure everything is OK. Kayleigh always makes sure you are welcomed and sat somewhere nice 😊 staff make sure you're meal is OK and if you need more drinks .Mana always remembers you and greets you with a smile and looks after you while you are there. Manager so friendly it's such a lovely friendly restaurant for all ages . Can't wait to return again.

Not the best even at that price

The crew easily and professionally hosted our group of 35 hungry touring cyclists at the recently refurbished Sambuca. Next time: same place - for sure.

Hallo SAMBUCA, will leave you good revive. Not really sure why only 3stars atmosphere is amassing, food was piping hot and taste excellent ordered onyx burger I'm making my own burgers and it is hard to impress me, but this was good burger. Family was happy with their food. 6 peoples 107 pound I think great service

Booked a table & was slightly late due to no fault of our own and was reluctantly given a tablet, waited over 10 minutes to be asked if we wanted to order a drink then another 15 minutes to even order food! Ordered Arrabbiata pasta and there was more chilles than pasta… spoke to a waiter after trying to get there attention for ages as the music is so LOUD that they can’t hear you, was told it’s always made like this, which is it isn’t with visiting the other Sambuca chains and never had this issue before! Yes they took it off the bill but the experience was all round shocking with ignorant waiting staff! Only good thing is the new decor 😂

Staff very friendly, food was lovely nice pint of morretti loved it 👌, come back to sambuca a year later and food service was excellent again , every time I come here you never disappointed this time we get Elvis with our tea🍻

Ribeye very tough & fatty, good chips & onion rings

Excellent service and food. Every effort was made to accommodate us with a window seat. Great time with a relaxing atmosphere.

I had a steak here, Saturday 27th May & it was fantastic, absolutely magnificent. The service was good as was the atmosphere, I will be returning & recommend it unconditionally 👍

We booked a table for 8 on 26th may for my mam's 70th birthday we had amazing time the food was amazing and a lovely young man called Adam who was are server was on point with everything we needed and he made the atmosphere wonderful we will be coming again

Sambuca is Amazing! Total bang for your buck! They have had a lovely renovation and the restaurant looks absolutely stunning. The staff were extremely caring and kind. They were able to offer suggestions. Do not let the price of the menu fool you, because the food is bloody fantastic too. I had the creamy vegetable soup and the pasta aglio, which were amazing. Sambuca is genuinely one of my favorites in the city!

Staff were top notch food was delicious

We came in here on the reopening and it was absolutely fabulous. Caley served us and she was absolutely amazing we couldn't not recommend her enough. Thank you. We will be back very soon :)

We went for a leaving party and a retirement party was good atmosphere great staff very Friendly and helpful chatting all time and food delicious 😋

Steak was cooked just how I like it. The service was fast and friendly

I went here tonight with my family. we had a lovely time the food was really nice and the staff were very friendly and helpful. I recommend this place to all who like Italian food or just a nice burger Nd chips

Food was lovely as always, friendly staff, highly recommended.

wonderful service and delicious food at a great price!!

An excellent range of dishes and superb service.

Visited Sambuca Quayside again recently…great food, service and value. Defo recommend to anyone wanting good food at a great price!

Great place, excellent value for money, very helpfull, friendly staff

Great food, fab price and so much choice. Service was great

Excellent value for money and the staff were superb. Potato skins for the starter and carvery for main. On a Sunday. £12

Sunday lunch: Everything exceptional. Music a touch too loud but overall very good

Absolutely delicious food definitely worth a visit

Great food, service and value for money

Staff were very friendly and helpful. Everyone seemed really happy to work there and enjoyed what they do aswell. Food was delicious

Went to this place on 19.11.23 Food was excellent however the waitress was not very nice. She seemed to struggle with what I was saying and she just was not friendly at all. There were people next to us that she knew and she was more friendly even giving on of them a hug.

Lovely food with the family for a birthday, staff amazing and very friendly, been a few times and never disappointed