Based on 2.274 opinions finded in 2 websites
Based on 2.274 opinions finded in 2 websites
Nº 546 in 1604 in Newcastle upon Tyne
Nº 39 of 84 Italian in Newcastle upon Tyne
Opinions
Lovely experience Staff gave us a very warm weclome and were lovely throughout. Food was excellent. Very fresh and cooked with perfection.
Claire Rains . 2025-03-31
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A large party of us dined yesterday evening. We were welcomed and shown to the tables by Dana, ordered a drink and browsed the menu. I opted for steak in peppercorn sauce and it was beautifully cooked to medium as I asked. The plate presentation was impressive, plenty of veg and chips too. The entire dining experience was excellent, my party were also satisfied with their choice and we will definitely be back..!
Catie Pearson . 2025-03-22
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Great food with great people. Splendid
Ben Moore . 2025-03-22
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Great food, great atmosphere, great staff. 10/10 would recommend.
Real Person . 2025-03-21
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Food, just wow. Fillet Steak was absolutely gorgeous, served with chips (can have veg) how they should be cooked. One of our party had the fish platter, OMG how big, easy enough to share for two. Staff are friendly and welcoming and the atmosphere makes for a pleasant place to sit eat and chat with friends.
Rob Coupland . 2025-03-18
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What can I say other than fantastic value for money food tasted amazing had plenty drinks and they didn't skimp on portions yet it cost less than 20 quid pp u don't get that most places on a Saturday ,deffo recommend
Hugh James Brown . 2025-03-16
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Great family fun, delicious food and warm, friendly staff. Great location too.
Phil Longhurst . 2025-03-15
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Really good restaurant food good and the staff are really friendly
Christine Anderson . 2025-03-08
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Long wait, 15 mins turned into 50 Undercooked chicken, overcooked chips. Sent chicken back, chips were on the plate, the ones I left were the inedible ones. Appreciate it was busy, and the table beside the back stairs finished the experience off. Partners fruit of the sea, an undercooked and an overcooked scallop. Coffee and dessert elsewhere...Hopefully a one off experience
Mark Gardner . 2025-03-04
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Best restaurant on the quayside
Janelle Wood . 2025-03-01
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Afternoon lunch with friends and we had the best table overlooking the bridges which was a good start to the day. We had the lunchtime special which was tasty and good value. However the highlight was the Lemon cheesecake which was homemade by Naza It was delicious and the best we ever had We had to let her know how much we enjoyed it and appreciated the care she'd taken. We will be back
weekenderspet . 2025-02-28
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Music was on repeat same song for 2hrs. Other than that staff n food was lovely
Cheryl Roberts . 2025-02-27
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The first thing I noticed was a strong smell of weed outside the restaurant and numerous cigarette butts littering the pavement with staff partaking outside. Hardly the most professional start to a what I had high hopes for. The staff had little enthusiasm to the job, the attitude given was that customers are inconvenience. Service not up to a great standard very rushed. Food wasn’t bad but could have been better. Not a high end restaurant as it’s led to believe. For the price I’d avoid and choose somewhere better.
Paul Tyzack . 2025-02-25
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Nice atmosphere, welcoming premises
Colin Brass . 2025-02-22
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Scruffy. Staff outside sitting and leaning on overflowing bins then back into the restaurant service people- no handwashing in sight smelling of cig smoke. The outside is disgusting- cig ends and broken glass everywhere… clearly zero pride in the building. Tacky inside and food is gross
Handsome C . 2025-02-22
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Great food (steaks, prawns, tiramisu) smooth wine (gavi di gavi x 2 bottles !), attentive and personal service, well priced overall fantastic night. Compliments to the chefs, waiting staff & management. Decor tasteful & comfortable.
Aaron Gallon . 2025-02-20
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Great food (steaks, prawns, tiramisu) smooth wine (gavi di gavi x 2 bottles !), attentive and personal service, well priced overall fantastic night. Compliments to the chefs, waiting staff & management. Decor tasteful & comfortable.
Aaron Gallon . 2025-02-20
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Lovely Sunday lunch at a good price .very pleasant helpful staff
Polly Wyer . 2025-02-18
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Had a great experience here for a family special occasion. Has a fab table over looking the Tyne bridge. We were looked after by Caylee, she was amazing taking care of us . We were a party of 7 and she was just sensational looking after us. Food was lovely we had a bit of everything, Pizza , pasta , prawns ,chicken dishes it was all delish. Will be back and give the girl a raise she is wonderful !
jojo19782009 . 2025-02-17
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The must delicious food I had in Newcastle 5x 5stars Very friendly people. .
Rozhgar Jargo . 2025-02-10
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Had a lovely lunch here with my friend. Everything was spot on. We had a lively view as well. Will definitely return.
Dee Tarkan . 2025-02-08
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Family meal of 4 received wrong starter The veg with the main meal was off yes off sour they took it away and apologised We didnt make a fuss Came home went to bed I was on the toilet all night i didnt have the veg that was my daughter i had mussels in cream garlic sauce and a veg pizza i mean i was ill not good
David Gill . 2025-02-07
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A lot of pasta, not enough sauce. Nothing to write home about.
KEVAN JAMES ROUTLEDGE . 2025-02-03
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1st time here and it didn't disappoint, service was excellent, atmosphere was brilliant and food was outstanding, we'll definitely be back
Dawn Storey . 2025-02-03
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Delicious meal at Sambuca. It was my first time having a chicken parmo dish, which was excellent. Friends had different chicken dishes, and all were very well presented and tasty. Staff were so friendly and helpful, nothing was too much trouble. The wine was really good value, not overpriced and up there with the best. I would highly recommend a trip to Sambuca if in Newcastle.
Lorna Muir . 2025-01-26
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Went for the 2 course Sunday lunch. There was a group of 16 of us. We were seated in a private area. Food was amazing and the chicken breast was huge. Were accommodating to those with allergies.
Helen Hall . 2025-01-19
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Excellent Restaurant, not expensive, large portions, staff friendly, beautiful views of the quayside and Tyne Bridge. Highly recommend
steven wood . 2025-01-11
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Not the greatest but ok.service very disorganised and food not the best not cooked as ordered and to top it off they tried to charge for drinks we had already paid for
Gary Dawson . 2025-01-11
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Every thing perfect thank you so much
Behnaz Nakhaei . 2025-01-01
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Family meal food was superb, staff were fantastic and friendly great customer service. A special shout out to RAUL who made our visit memorable
Allan Bulman . 2024-12-31
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Book a table for 9 people last week, and since they don't send any confirmation of the booking, I thought I would ring before to set off. It turns out they didn't book us a table, and there was nothing they could do. Customer service from the manager on the phone was absolutely shocking.
Robert blackman . 2024-12-29
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I like this place. It's always a good atmosphere. The foods nice. It's very reasonably priced and easy to get a booking.
michael bowden . 2024-12-26
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Given window seats to look out over the Tyne. Excellent speedy service. Food piping hot and delicious. Thank you, great meal out.
Christine Nelson . 2024-12-21
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Very nice food. Well presented. Not overly expensive. It was a little cramped, due to probably a few too many tables. Would recommend.
Lee Yardley . 2024-12-08
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What a fantastic place. The food is banging and great value.... actually a little too much for main TBH but could NOT leave any!! If you're out and about in newcastle and want great food at great prices with great views, get yourself here!
Martin Kelly . 2024-12-03
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Loved the food staff not in ya face would defo go again xx
Jase Rev . 2024-12-01
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If you want normal rice sold as risotto, that's the place to go. Plus a manager who thinks that gaslighting customers about the risotto is acceptable. Won't bother returning. Our waiter was amazing.
Ade Keogh . 2024-11-29
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Beautiful restaurant, staff attentive and food fantastic. Good value for money
Susan Burns . 2024-11-25
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Excellent food, great price and superb staff.
Marie Thompson . 2024-11-22
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It was very good, I was in the restaurant on sunday 17th, especially Ben he was very welcoming and kind! THANK YOU BEN!!!
?????? . 2024-11-19
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Popped in here on a Friday evening. It’s really nice inside if not a bit cramped dining wise. I asked if we could not sit in the cattle pen as I called it because it felt a bit too close to everyone. The food is reasonably priced and arrived very quickly. I had the cheese burger with fries and my friend had the mushroom and ham pizza. Nobody asked about dietary restrictions which is fair but may be worth doing. It was good. The staff were nice and friendly and for its location it really is good prices.
jd . 2024-11-16
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One of the best hidden gems in Newcastle
Steven rutter . 2024-11-14
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This is an exceptional dining spot! The staff are incredibly friendly, welcoming, and attentive, frequently checking in to ensure everything is perfect, which truly shows their commitment to great service. The food? Absolutely mouth-watering—juicy, flavorful, and tasted freshly prepared. The drinks were equally impressive, beautifully presented and delicious. This place deserves more than 5 stars—100/10! Highly recommended!
Romeo . 2024-11-12
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We visited Sambuca on the Quayside for drinks and loved the experience! The location is fantastic, with a great view of the iconic Tyne Bridge from the restaurant, which really adds to the atmosphere. The setting by the water makes it an ideal spot to relax and enjoy the views. Although we just stopped by for drinks, the vibe was welcoming, and the service was friendly. Overall, a perfect place to unwind with a view.
Highway Video . 2024-11-05
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Recently refurbished and really nice restaurant, very friendly staff who are always helpful.
Muts Nuts . 2024-11-03
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We enjoyed a wonderful family visit for lunch. Great menu selection including lunch specials and children's choices. Very friendly and efficient staff.
Tom Keating . 2024-11-01
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After visiting your restaurant I must say that this will be the last time I will be visiting. Overall experience - rushed felt like a fast food restaurant, I hadn't even taken my coat off and asked what I wanted to drink. Felt under pressure eating my starter, 4 times I was asked if I had finished, no sorry I'm still chatting to my friends, I didn't realise there was a timeframe to eat your meal. Main meal arrived within 5 minutes of starter plates being taken away. My friend was still eating her meal and got asked if she was finished - no I'm still eating, do you want a takeaway box - no I'm still eating. Asked for the bill felt under pressure as waitress standing over me whilst sorting out the cash. All of our party felt very rushed and felt like we were watched over consistently during our visit. We would have usually stayed in the restaurant for a few hours but due to feeling under pressure and rushed we decided to take our business elsewhere. Won't be returning and won't be recommending.
RochdaleEmilie . 2024-10-30
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Very pleasant dining experience in salubrious surroundings.
Marie Quinn . 2024-10-29
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Lovely service ❤️ Very family friendly! 🥰 I had the chicken parmo and it was just delish, proper juicy chicken. My friends recommends the Lotus cheesecake! They said it was mmmmmm! Delish! ❤️
Shmay Tan . 2024-10-27
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Staff very helpful and food excellent 👌
jan robinson . 2024-10-21
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Had Sunday lunch and it was delicious. Plenty staff so great service too👍🏻
GBAY . 2024-10-21
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What a lovely place! Food is absolutely amazing drinks are delicious. Great atmosphere and the staff are wonderful, we were well taken care of by a lovely blonde girl (i think he name was Faye or Faith) well mannered and always smiling. Would highly recommend a visit!
Mandy R . 2024-10-19
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Got to be best value for money and the food is top draw the decor is fantastic river views of the tyne what's not to like
David Atkinson . 2024-10-18
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Had meal last night and I have to say it's the best sambucca I have been too The atmosphere was absolutely outstanding. The music was cheesy which I love and the staff really enjoyed themselves which made in my eyes the atmosphere of the restaurant keep up the good work and hospitality and we shall return in the near future
chelle wright . 2024-10-15
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We went for a family meal last Friday. Food was amazing, we ordered pasta, steaks, burgers and luxury surf and turf. Everything was amazing! Beautifully presented and tasted great! Staff are fantastic and there’s always a warm welcome. We were served by Naza, who was exceptional. Very tentative and always there to check on us for drinks, etc. Love to see Adam, always brightens up my night when he’s on shift. Such a lovely person and so friendly. The new decor is fantastic and makes such a difference to the place. Will definitely be returning soon as the whole team are great. Well done to the chefs too.
Toni B . 2024-10-12
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Booked for a family 60th birthday celebration for 23 of us , I had not visited for a good while and not since the recent refurbishment. On arrival very impressed with the decor and ambiance. Initially when seated had reservations about the seating arrangements for such a large party as was not as expected but then again we did leave it late to book so maybe next time will give more notice . However, after our initial reservations the food and service quickly put that to rest , we all had a variety of dishes starters and mains and everyone was happy which is commendable with so many of us in the party, the staff and service was spot on and special mention to Adam for entertainment value whilst he still remained professional and attentive to our needs.
TriciaandDaveRocks . 2024-10-11
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Since the refurb the service seemed to have dropped a bit. The food used to be value for money but £11 for pasta has deffo made us think of other places first now. Steak was OK, but for an extra tenner you could get unlimited good quality steak down the road.
Alex Foodie . 2024-10-10
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First time in Sambuca tonight and have to say it was absolutely fantastic. We ate from the 3 course menu which was £30 each. In particular the fillet steak and mixed meat sizzler we had for mains were excellent. We were stuffed after ourains and declined the dessert when asked what we would like. The waitress gave us the option of taking them away which was a nice touch. The waiting staff were friendly and attentive.
Sandy Cochrane . 2024-10-08
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First time in Sambuca tonight and have to say it was absolutely fantastic. We ate from the 3 course menu which was £30 each. In particular the fillet steak and mixed meat sizzler we had for mains were excellent. We were stuffed after ourains and declined the dessert when asked what we would like. The waitress gave us the option of taking them away which was a nice touch. The waiting staff were friendly and attentive.
Sandy C . 2024-10-08
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Lovely place and staff were great , the food not so much.
Sandra Knaggs . 2024-10-05
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Went for my granddaughter Amelia's birthday. Absolutely loved it. We all had a fantastic time.
Sue Olsen . 2024-10-01
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Excellent choice on the menu, food arrived quickly and was just lovely. Service was just great too.
Dan Wood . 2024-09-30
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We only dropped in for one drink. The staff were all so friendly and helpful. The chatty barmaid made us the best Espresso Martini we'd ever had. This venue will be getting another visit because of how welcoming they were, not just because of the epic cocktail.
Adie . 2024-09-30
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We were told to wait sat there for 25minutes to be told they had know more Sunday dinners absolutely joke of a place never be back
Nathan Andrewartha . 2024-09-29
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Went in for lunch for birthday meal. Food was delicious and staff super friendly even I’m still traumatised they sang to me haha. Thanks guys
Sean Southern . 2024-09-25
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Excellent value for the quality on offer. Burgers and pasta go down a treat. Mocktails are also great for drivers
Paul Tasker . 2024-09-23
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Beautifully refurbished, food and service were exemplary.
Joanne McShane . 2024-09-21
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Had a lovely night with family last night. The food was great and so was the service. Adam was amazing. He took the time to chat with my elderly cousin who was up from London. Very helpful and charming.
Susan Dobson . 2024-09-19
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Nice food but pricy for the amount
michelle . 2024-09-16
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Terrible service and bland food really would avoid it
Dean Beattie . 2024-09-13
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Went to Sambuca on Saturday evening for food, the fire alarm went off the entire time and ruined the dining experience. When I complained to the manager she said since they don't own the building it's not their problem. We did not get any discount on our bill or even an apology.
Catherine Hornsby . 2024-09-11
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This place was amazing staff decor, atmosphere and the food words can’t describe the quality the seafood was to die for price was amazing as well to think I’ve been eating in a dirty sambuca is Seaham for years and there this one in Newcastle only 30 mins drive away this is my new place to go am amazed and shocked at the difference in quality quantity and service thank you sambuca quayside Newcastle for an excellent night see you all soon
Team Woody . 2024-09-08
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Don’t go if you have allergies. We had the manager taking the order who said nothing was dairy free on the menu, the best they could do was plain spaghetti. My poor daughter. He then had the audacity to ask her is she was enjoying it, while everyone else tucked into pizza and pasta with sauces… luckily she’s too polite to tell him what she really thought of her meal. To top it off then then billed it at a 2 course kids meal…. Even though she didn’t even have a proper single course. What a shame. Italian is normally the easy option for DF.
Clare Siswick . 2024-09-07
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This place was I great find, amazing service, attentive staff fantastic food, great value for money, would definitely recommend 👌
angie davies . 2024-09-05
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Second time at Sambuca. Could not fault, absolutely lovely. Service great, staff wonderful, homemade desserts. Great value for money.
Alan Butler . 2024-09-05
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Lovely restaurant, great food, staff were lovely especially Caley & Zainab
Iris Vasile . 2024-09-05
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First time since it's was renovated. Will definitely bring going back
Jason Anderson . 2024-09-05
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We visited today for food. The food and service was amazing we really enjoyed it.
Daniel Surtees . 2024-09-02
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Another 1st, even though I walk past it most days while at work. Had the 2 course lunch time special, potato skins same pizza. Not all pizzas on the menu are available and you can't pay the difference. No big deal, as plenty of choice still. Very quick service from ordering starters to getting them and the plane was busy. Pizzas are lovely and will basically fill you up for the rest of the day. Great location looking onto the Tyne, recently refurbished as well, very nice inside.
chris thorne . 2024-08-29
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We had an amazing time celebrating our parents Diamond Wedding Anniversary on Saturday. There were 17 of us and all the staff especially Adam could not be any more helpful. From decorations for the table, to ensuring every need was catered, to they could not be more helpful. Adam made everyone comfortable with his friendly and funny repartee xxx
Jacquie Mates . 2024-08-28
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Delicious food, great atmosphere we'll definitely be back 😋
chapmanoo7 . 2024-08-26
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Me and my partner turned up looking for a table! Fully accommodated us! Asked for extra garlic on everything! Kayleigh was the greatest! Then met a guy called Adam! The loveliest gay in the village!! Being Welsh had the best welcoming ever! Lush place will deffo return!! Food outstanding! X
Claire Pemberton . 2024-08-24
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2nd time in a couple of months and always nice to be greeted by the Caley the manager , Our go to place used to be Portifinos but no longer , fantastic starters including prawns and chorizo and black pudding and belly pork , Had a wonderful seafood pizza with fresh chilli and ended the night with Sambuca shots , Thank you Caley and the team , We will be back .
Neil R . 2024-08-19
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Our group of 4 visited Sambucas early Friday evening. The table had lovely views, the staff were absolutely wonderful, food fantastic. Manager came over and chatted. The whole experience was amazing. Would strongly recommend it and we'll certainly be returning. Thank you so much for a wonderful evening.
Julie Gibson . 2024-08-17
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Just spent the weekend in Newcastle in a group of 22. We booked our evening meal at Sambuca and it was the highlight of our trip. I booked through Caley and she couldn't have been more helpful and reassuring. On the evening Caley and Adam looked after us and we only wish they could've joined us for the whole evening. They were fabulous. The food and wine was exceptional, it was such great value for money. It has recently been refurbished and the decor is beautiful. We had the private dining area, which was perfect. After the meal, the staff cranked up the music for us so we could have a dance, it was so fun. Can't recommend Sambuca enough, will definitely be back.
Bleu Woodward . 2024-08-12
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Fatine Served us all evening, she was fab! So lovely!! The food was good, quantity was great. Atmosphere was also great!
Es . 2024-08-10
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It would have been nice to have step free access to an accessible toilet. Food was good. A colleague wanted a jug of tap water for the table but got a glass instead.
Graeme Stickings . 2024-08-08
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Tiramasue was rasteless and coffee very small. Try somewhere else.
Catherine Stewart . 2024-08-07
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I have ate here before ( food was good) but today I witnessed a member of staff come outside and ask a homeless woman what she would like to eat, then went to get her the garlic bread she ask for. I don’t think he knew anyone heard it. Was such a selfless act ❤️
Jack Cornwell . 2024-08-06
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Different class food, & playlist for music amazing, 10/10
Vern Slade . 2024-08-06
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Came for a meal with my 2 grandaughters on a Saturday evening .First time here fir me surroundings beautiful and clean .Food was delicious and cocktails were good.The waitress we had her name was Faridene was polite attentive without being pushy and chatty I watched her as I was eating and she was like this to other customers a assett to your team .Would definitely come back and recommend to others
Christine Barbrook . 2024-08-04
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Had a fantastic night the staff were excellent. The ambience was beautiful. The meal was fantastic. They catered for every whim that we had.. The problem was with our spirited coffees (after meal)it was served lukewarm. We sent them back the returned hot but we could not taste any spirit. (Bailey ) did not want to send them back yet again. Other than that would certainly return and even look forward to the next occasion. See you again, looking forward to it ..
Michael A . 2024-08-04
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We booked the restaurant for 26 children and 3 adults for an end of primary school treat. Even though there was 29 of us, we were warmly welcomed and the organisation was brilliant. We all received our meals at the same time which I wasn’t expecting due to the group size and the food was faultless. I can honestly say there was not a morsel left. The waiting staff were friendly and excellent with the children. The whole visit was made a memorable outing for the children and teachers alike. Thank you Sambucas we will be returning next year I’m sure.
Helen B . 2024-08-02
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This is a beautiful place to have a nice meal friendly staff and very very nice food and the dessert is really really nice thanks
Carl K . 2024-08-01
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Very good food and fast service good night
Gordon Scott . 2024-07-31
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Food was brilliant. Great value for money. We were in a large group that was managed well, and the server that attended to my end of the table was friendly and professional.
Natalie Evans . 2024-07-25
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Called here for dinner with colleagues on a Wednesday evening. Very friendly and welcoming staff at this newly refurbished restaurant. Superb food, great choices on the menu, and the special offers menu - 3 courses from £25. I would call here again. Highly recommend
Michael Graham . 2024-07-24
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Absolutely love this place and the food is amazing and the staff are lovely and very friendly
Jessica McDonald . 2024-07-23
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I feel a bit bad but this has to be written so that management can hopefully steer this in the right direction - venue looks amazing and was very clean - the view is awesome - food was good, sadly a joke was made about my order upon placing it (asking to leave something out) and then my plate arrived with it containing the multiple of said item I requested to be left out - swiftly staff actioned another plate - problem solved - great - but there were lots of smaller elements that left us feeling that maybe staff needed training up - we were not asked at all if we'd like to see the dessert menu or order coffee.. our plates were finished on the table throughout even our kids eating ice-cream after mains - which we had to move finished plates out of the way for and had initiated staff to please take .. we decided after 20 mins of waiting that we would just go get our dessert/coffee somewhere else - then it came to paying ... Which shocked us both - again we got up from the table after a lengthy wait and were bid goodbye - to which we said we need to pay ... So standing waiting for the card reader to load I had my head turned phone in my hand talking to my husband stood by the door and the staff member touched my phone with the reader while I was looking away - without telling me how much the bill was or if I wanted to tip or that the machine was ready - fortunately the card it was default set to was the card I wanted to pay with ..but it kind of unnerved me, I have no doubt the member of staff thought she was being helpful maybe by doing this but absolutely had misjudged that situation, what if I wanted to pay using another card? Or what if I was going to leave a tip? I was going to I always do. But minimum I should have been told how much it was, just being courteous... Again I think it's nothing more than an error in judgement but this could really cause problems if done to someone less tolerant than myself .. the fact the staff member then proceeded to tell me her name and to leave a review on trustpilot made it very obvious that she was oblivious to her mistake. Love the venue & staff do try the focus is more on banter than service though & clearly need guidance, some of these mistakes mean we probably won't revisit for a long time
Alannah Busby (Mrs B) . 2024-07-14
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Had a great time Friday night.food was lovely .brilliant atmosphere.nice views of the Tyne.service was exceptional,our waitress (kayleigh i think,) was amazing .will definitely be back
Steve Winter . 2024-07-13
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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we were served by Abbie and Hannah, they both made sure that our drinks were constantly full. Hannah had wonderful knowledge on the menu and Hannah was just amazing! both have wonderful customer service and i couldn’t recommend more! Thank you x
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Mi esposa y yo hemos visitado Pizzastorm varias veces y realmente disfrutamos de una pizza rápida, de calidad superior.La pizza de pepperoni es genial. Las cuñas cargadas eran tal vez un poco demasiado para nosotros, pero una delicia.Todo tiene un precio razonable también, ¿qué no le gusta?