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4.6

Based on 223 opinions finded in 2 websites

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Nº 505 in 2648 in Liverpool

Nº 12 of 116 Chinese in Liverpool

CUSTOMERS TALK ABOUT DISHES WITH..chillinoodlesriceprawncookedmeatpeppercurryribssquidfishchickenducksoupfried

comment_iconOpinions

The salt and pepper sui mai was brilliant would recommend. Spetial fried rice is absolutely amazing would have for sran again 😋. The owners are very friendly and talkative. My dad goes so much that they know his number and call him by name wen he calls 😅😂

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Indie W . 2024-02-14

MORE AT TripAdvisor

Another fab evening. Food better than home cooked and we’re Chinese. Sweet and sour pork big portion with big chunky pork nuggets. Chilli beef went down nicely too with crispy spring rolls. Delicate flavours, not greasy. Food was still piping hot when I collected and took it home 7 minutes away. Will definitely come back for more and already recommended to all my friends in the area. Thanks for making delicious hot food!

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Star000246 . 2023-11-08

MORE AT TripAdvisor

We had a banquet. It was delicious and very tasty. Everything was very well packaged and secure. We collected our food and brought it home in a taxi.

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PadTha . 2023-08-21

MORE AT TripAdvisor

We live locally, and we’ve had plenty of takeaways from the S&PH down the years. The fact is we’ve never had a bad meal. The dishes are tasty and fresh, the portions are generous, and the prices are reasonable. Their S&P battered squid is our favourite, but really, you can’t go wrong ordering from The Salt & Pepper House. Keep up the great work, folks!

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jeff c . 2023-04-07

MORE AT TripAdvisor

This is a Take Away establishment. I ordered early evening Christmas Eve. The take away order was for: honey spare ribs, barbecue spare ribs, prawn toast, chicken wings in ok sauce and a special chow mein. Barbecue ribs were dry but had no flavour Ribs in Honey sauce again was poorly seasoned with little hint of honey. Prawn toast was unevenly cooked and un appetizing. Chicken wings in ok sauce were just ok. Special chow mein looked good with plenty of contents but was tasteless. We were very disappointed and will not be ordering from here again. Maybe it was an off night for the kitchen. Or the pressure of delivery orders coming in but certainly need to pay some attention to seasoning the food. If I hadn't have popped into the off licence next door I would probably have at the Allerton Fish bar which has a very consistent level of food. Sorry to be so negative but it was poor fayre. Most of the food ended up in the bin which is a shame.

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Philip W . 2022-12-24

MORE AT TripAdvisor

Ordered a take out with the family, ordered 5 different meals and a couple of extra bits to share so had plenty of choice and every single bit of the take out was delicious, food was spot on, arrived on time generous portions just absolutely amazing, definitely one of the best places I’ve ordered from in a long time, would highly recommend

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Helen D . 2022-12-09

MORE AT TripAdvisor

Salt n Pepper squid, chicken and ribs are the best I’ve eaten anywhere. Crispy chilli beef is just under them, perfect. I don’t know anyone who doesn’t love this place.

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NorthStar15791223802 . 2021-11-12

MORE AT TripAdvisor

Excellent food and service as always Sweet and sour chicken and fried rice Gluten free is gorgeous. Alway hot and never a long wait. Staff all helpful and friendly

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Relax56557716048 . 2021-09-05

MORE AT TripAdvisor

Probably the nicest Chinese I’ve had in Liverpool. Really good veggie options with tofu and loads of different sauces. Fast delivery and really hit food. Friendly staff and great with allergies.

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jinn966 . 2021-03-29

MORE AT TripAdvisor

Ordered a couple times recently after hearing good things. Safe to say it’s the best Chinese in South Liverpool. Salt and pepper squid is amazing and crispy chilli beef can’t be beaten.

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riversideag . 2021-03-23

MORE AT TripAdvisor

We have been going to salt and pepper house for a few years now and the food and service is unbeatable. Ste and the rest of the staff are amazing, always go above and beyond for customers. The food is the best, literally could eat everything off the menu. Our faves are, lemon chicken, Northern style crispy chilli beef and every salt and pepper dish there is. Couldn't recommend enough. Best chippy going.

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racheldA2573HS . 2021-01-15

MORE AT TripAdvisor

Never had a bad meal since I have been going. So customer focused. Even went out of his way to buy a cauliflower and make me my own cauliflower dish. Last meal was cauliflower in a blackbean sauce with ginger and chili, cauliflower in their Northern sauce, and crispy beef in Northern sauce. Also salt and pepper cauliflower and salt and pepper sui mai's. I cannot reccomend this place enough.

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jodie984 . 2020-12-12

MORE AT TripAdvisor

It was a birthday tea and we was extremely happy with what we received. It's restaurant quality food at a takeaway price. The meals we got where Chicken Hot and Sour Sauce Special Fried Rice (it was very meaty and had like an omelette on top) Special Chow Mein Hot & Sour Soup The pleasant chap on the phone pursuaded us to opt for Peking Hot & Sour soup instead and it was absolutely lovely.(dark brown and more traditional in China) it was more peppery and more sour. Everything tasted so nice and it was still roasting hot when it arrived. The delivery driver was so pleasant and cheerful. He even sung a Christmas Song when we opened the door.

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V9751DWdJ1878 . 2020-12-09

MORE AT TripAdvisor

The food is absolutely delicious the crispy beef is fabulous and is a must try and the staff are fantastic

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243jeanetteg . 2020-12-09

MORE AT TripAdvisor

Always a quality meal from the Salt & Pepper House . Fresh ingredients, Fantastic staff & service,,, EXCELLENT ⭐️⭐️⭐️⭐️⭐️

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F1879MNgaryb . 2020-12-08

MORE AT TripAdvisor

Salt and pepper means salt and pepper there was no flaver at all reported it to just eat its that bad

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Ryan . 2020-03-15

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Great food, however was over 30 mins late! Worth the wait but would order earlier so it’s not so late when it arrives

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Rebecca . 2020-03-15

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Lovely food, really quick definitely order from here again!

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Chloe . 2020-03-14

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Amazing food as always. This is our favourite Chinese take away and the staff are lovely. The portions are massive and always loads left over for the next day. Love how there's loads of options you cant get at other places like the lemon and orange chicken and the chicken skewers. Had a little wait for food but it's understandable being a sat night and how busy it must be. Ignore bad reviews. The food is gorgeous and if there is a bit of a wait it's worth it.

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Rachel . 2020-03-14

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Great food, great service & great timing!! Love my salt & pepper chicken & can’t wait to have my leftovers tomorrow!!! (Good portions, especially of the fried rice means there is leftovers!) brill thanks guys

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Hannah . 2020-03-13

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Food was best I've had for a while

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James . 2020-03-13

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Every order from Salt & Pepper house has been on time, correct order, piping hot and delicious. Great for those Friday night's in with the family!

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Ryan . 2020-03-11

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Lovely food and friendly service

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Joan . 2020-03-11

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Foods about in line price wise but the quality of the food is fantastic, came very hot and rather early. I used to use another place who messed up orders 3 times in a month after using these guys, they’ll be my new go to. Would recommend.

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Adam . 2020-03-08

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Great food and service, just ask chef he needs new oil for the prawn on toast. The best food around . Cheers guys.

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Richard . 2020-03-06

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The food was not a good standard. The pork was sickly sweet and after 2 or 3 bites I couldn't stomach any more. The chips were cold and some undercooked. The portion sizes were not consistent, some items with a huge amount and some with a very small amount. I would not buy from here again.

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alex . 2020-03-05

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Generally not great, food took 2hr 20min to arrive and when it did (after several calls to restaurant) it was cold. Really not pleased and wish we hadn’t bothered! I’ll be looking for a refund on this.

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Samantha . 2020-03-01

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Tho it was really late as I waited almost 3 hours but when it arrived it was extremely delicious. :-) really good tofu dishes and salt and pepper chips were out of this world.

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Bartlomiej . 2020-02-29

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You are trouble at delivering on a friday

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Vicki . 2020-02-29

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Food was just warm, not hot anymore; although my omelette tasted good. Chicken wings were also tasty but cold.

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Anthony . 2020-02-28

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Worst take out we've had. Went straight in the bin. Gutted £18 going nowhere, sorry for the bad review but just being honest.

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Carl . 2020-02-28

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Missed items, food very salty and chicken too tough to eat unfortunately. Not their usual standards.

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Pete . 2020-02-27

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Tasty but not much chicken in the noodles

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Aled . 2020-02-27

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Lovely delivery driver but food wasn’t up to normal standards chicken was hard and chips soggy.

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Sarah . 2020-02-27

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2.5 hours from ordering to finally getting our food. Not the best quality either. They refused to answer the phone. I finally got through 20 minutes after the time it was due to be delivered. They hadn’t even started to cook it! 45 minutes and more ignored calls later and it arrived. I asked for a refund. She ignored me on the phone. She said she would call me back. This also didn’t happen. Avoid at all costs. £30 wasted. One evening wasted. Never again.

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Charlotte . 2020-02-21

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Food cold when arrived and food was that greasy that the bag split and they went all over the floor so couldn’t be ate

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Patricia . 2020-02-19

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Absolutely disgusting customer service. Our food had not arrived so I called and the lady who answered asked me for my postcode. She said she did not have a receipt for our order, after about 7 minutes of discussing she said our order was with the delivery driver. 20 minutes later the food still had not arrived, my mother in law rang the restaurant and the lady answered again she again said she did not have a receipt. She was looking around for 5 minutes again and found the receipt, she said that it was with the delivery driver. She said she has 20 plus orders, She then said we had not paid which if you look at our order we paid by card. Again she then said she didn’t have a receipt. She then again ‘found the receipt’ however all the delivery drivers had gone home. My mother in law said that we would come and pick it up in 10 minutes, she said the order hasn’t been started but she will get it on right away. We arrived at the place and there was a delivery driver stood there taking orders to the car. She made us stand there for 5 minutes before she served us. By this point the delivery driver has left with the orders. She took my phone and checked and then said that it has already gone with the delivery driver despite the fact she was told we were coming and that there was no delivery drivers as they had gone home. The delivery driver was lovely and couldn’t be more apologetic, he was the only good thing about this order. The food was undercooked (the chips were hard) and the chicken tasted like it had been cooked and sat there for hours. We have been ordering here for a while and are disgusted!

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Tadh . 2020-02-18

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Do not ever order from here it was the most awful takeaway ever food was vile and stone cold and arrived an hour late with the chinese woman on the phone was very rude buttoned me said the driver had left for the past 45 mins i live 5 mins awayfrom this place the salt andpepper food was not salt and pepper just a few onions and peppers lashes in a box awful vile

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Megan . 2020-02-18

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Ordered 19:14 was expected at 20:30 which is fair but it’s only a Tuesday night. Ended up cancelling the order at half 9... probably best ordering at lunch to make sure you get it at tea time.

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Steven . 2020-02-18

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Food was woeful , guy on the phone had a terrible attitude , got the order wrong aswell when I went down the guy had all dirt in his fingernails 🤢🤢 will never go back

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Darren . 2020-02-16

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Still waiting on delivery ordered 2 hours ago. Rang up and had been told it would be another ten minutes, still waiting.

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Chloe . 2020-02-14

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First time ordering and would order again, food was great, tasty and hot. Excellent

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Linda . 2020-02-12

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Chips were undercooked soggy and cold .chicken was in big lumps not diced properly .totally inedible I binned it.i didn’t even try the rest.wont order from there again.

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Anne . 2020-02-09

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Food was late, seemed more veg to pad out meals with watery sauce, fried rice was boiled despite paying extra! Also for just short of £30 not even a lousy bag of crackers. Not impressed

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Jade . 2020-02-08

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If this place ever closes down I'm stopping fast food for good...if it wasnt for this diet i would live in there

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barry . 2020-02-07

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Salt and pepper chips were full of grease and had a massive slice of onion with the brown skin still on plonked in the middle. Rice was tasteless, satay pork had huge half onions and peppers in obviously in too much of a rush to cut them properly. Prawn toast was nice to be fair...

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Mark . 2020-02-07

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Had a small problem but very quickly rectified, great food and great service, Thanks guys.

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Richard . 2020-02-07

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No complaints, just tasty food.

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Alec . 2020-02-05

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Enjoyed my meal it was delivered earlier than time given really pleased about that.food was hot and tasty

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Julie . 2020-02-05

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Delivery driver didn’t have any change so he took my 20 pound note an said he would come back an post the change but never did

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Kate . 2020-02-04

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Food quality was excellent- Delivery waited 90 minutes

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Tony . 2020-02-02

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Very good food. Delivered quickly too.

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Liam . 2020-02-01

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Friendly staff. Quality meal and the kids loved it. Great end to a Saturday night .

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keith . 2020-02-01

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Food came early, which is always a bonus. Consistent quality which is why I keep purchasing from salt and pepper house 👌

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Zoë . 2020-01-31

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Excellent food and super fast delivery. excellent service, best local chippy enjoyed the meals, only negative was the BBQ sauce could of been thicker but apart from that perfect😋😀

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Ben . 2020-01-31

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Food lovely and hot, delivered on time 😁

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Nicola . 2020-01-28

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All food was good but took ages. Predicted order time was 45-60 minutes, which immediately became 1hr 15 when the order was placed, and then arrived about 25 mins later than that.

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Mike . 2020-01-27

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Chinese Perfection, loving the curries and the prawn on toast is to die for. Thanks guys.

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Richard . 2020-01-26

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Driver was very very lovely and food is delicious. Thank you!

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Holly . 2020-01-25

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It was too expensive for a takeaway. The meals didn't include boiled rice so had to pay for that. The extra for noodles and fried rice were far too expensive. I don't mind a delivery charge but a service charge as well? It just seemed expensive.

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Maria . 2020-01-25

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Nice food, price not too bad and delivered on time. Will be ordering again

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Dean . 2020-01-19

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To much onion and not enough meat must of had 1 whole large onion

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David . 2020-01-12

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Ordered about 6.45 didn't arrive until after nine

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John . 2020-01-12

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Food was cold not tasty at all never order again curry was vial rice wasn't cooked properly meat was not nice either in the curry

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Michelle . 2020-01-11

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Lovely food. Never greasy or stodgy. Amazing delivery time.

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Neil . 2020-01-11

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Food was great just a shame salt n pepper chips were soaking wet. But everything else was good!

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Kieran . 2020-01-11

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Food was unreal. Youd pay twice the price for what I got in a restaurant and it’d be no better than here. Food was piping hot, perfectly cooked and even delivered early! Delivery driver was very friendly and polite. 11/10 will order again tomorrow night for sure. Maybe even every night of the week

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Dan . 2020-01-09

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No meat in chop seuy roll. Chicken in chow Mein was like dogs meat. Freezing cold. Went in the bin. Tryed to complain but haven’t marked my order as complete to resolve it

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Jenna . 2020-01-05

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Food delivered right on time. First time ordering, food was hot and tasty 👍🏻

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Tina . 2020-01-05

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Fabulous food delivered early. A***

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Andrew . 2020-01-04

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Incredible experience all round! Big portions of extremely tasted food and delivered quickly!!

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Hannah . 2020-01-04

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Food was nice, delivery driver was really nice

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andrea . 2020-01-04

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Ordered salt and pepper chicken, half way through eating it I found pieces of fish in it

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Sean . 2020-01-01

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Was delighted when food turned up early as we were Hungary the salt and pepper chicken was fab

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helen . 2019-12-30

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Very impressed would use again the thick burger was really good

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Dominic . 2019-12-29

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Great food as always. Would highly recommend

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Courtney . 2019-12-28

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Already over an hour for estimated delivery and they were very, very late. No warning of the delay and not a hint at an apology from the driver. Food was luke warm and chips very soggy. We ordered salt and pepper sui mai and they did not seem like they had been fried long enough. It wasn't a batter on them, more like salty icing sugar. Nah. Not for us.

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Siofra . 2019-12-28

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Lovely food. Was told an hour wait but came early which was great!! Definitely order again. Curry was so nice.

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laura . 2019-12-28

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The best food I have eaten in a long

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sam . 2019-12-25

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Im not a fussy eater but the whole order went in the bin. The salt and pepper chicken skewers were so dry an didnt even taste like chicken. Its put me off ordering a takeaway again 🤮

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Claire . 2019-12-24

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First time ordering from here and would highly recommend. Food came early, piping hot and delicious.

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Ben . 2019-12-23

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Food was excellent. Thank you

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Nina . 2019-12-22

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Very very nice meal. Portions excellent. Would definitely order again

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Clare . 2019-12-14

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The food was okay. Delivery time was good.

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Michael . 2019-12-11

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Decent meal all round. Will order again.

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Jonathan . 2019-12-06

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First time ordering from here an the food was lovely! I will definitely be ordering from here again

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Kaitlyn . 2019-11-30

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Fantastic food, great service and speedy delivery

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Liz . 2019-11-29

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My starter combo was missing from my delivery, rang a few times no answer usually spot on so disappointed

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wayne . 2019-11-27

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Food was absoultly delicious. I had pre-ordeded for 7:30pm - food arrived at 7:45pm. This wasn't a huge problem for me though, I called and the staff member was really apologetic. As well as the delivery driver, who explained there was a problem finding my address an was just worried that my food would be cold. My food was still piping hot and very tasty. Without a doubt it was worth the extra wait. Will defiantly order her again and also tell friends and family to try there food. 👍👍

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Donna . 2019-11-26

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Absolutely very taste and a lot quantity !!!

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Pantelis . 2019-11-24

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Food took over an hour and a half to arrive. Driver very friendly and apologetic on arrival.Food was ok apart from the salt and pepper beef, which appeared to have no beef in just bits of crispy stuff and we could not eat it as it was just tasteless hard bits of batter, nothing like crispy beef!! The rest of the food was average salt and pepper chips were nice but the normal chips dry and tasteless. Quite disappointing after such a long wait! We won’t be eating there again.

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Nancy . 2019-11-24

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Perfection is the only word I can describe your Chinese food. Thanks again for your reliability.

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Richard . 2019-11-22

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Ordered twice for this takeaway and the food had been brilliant both times.

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John . 2019-11-21

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Food had absolutely no flavour, sauce was watery, worst Chinese food I have ever eaten. Will not be ordering again!

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Diane . 2019-11-20

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Not the best ,probs wouldn't order from here again . Crispy wontons had nothing in them . Salt and pepper sui mui had a weird batter on ,very powdery .. wasnt great .

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sian . 2019-11-17

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Average food - tasteless - unusual for this restaurant

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Ian . 2019-11-17

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Great food and the delivery guy found our house without issues :) would use again.

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Dominic . 2019-11-15

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For a Takeaway, the food was good.

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Pat . 2019-11-15

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Hit an miss chippy mostly misses

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Shaun . 2019-11-15

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Would recommend this takeaway to anybody not Has anything that’s been a disappointment it’s always hot and delicious if you’ve got the Just Eat app give it a go because you won’t be disappointed

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Lyndsey . 2019-11-09

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