Saffron Lounge in Southend-on-Sea

Great teast worth every penny will order again

The food was so good and delivered on time.

Awesome food and great service

it was late about a hour,there was items missing.First time brought from here and it be the last.Very disappointed.

Amazing service, delicious food 5⭐️

the food was fresh and hot. The ceylon curry is nice but spicier than advertised so I didn't really enjoy it as it's not to my taste.

1.5 hours from order to delivery, food wasn’t hot and tasted average, not what I expected.

Extremely poor service and unprofessional staff. I ordered through uber eats and order took 2 hours to reach. These people are not considerate and they don't care about your time either.

that was very nice experience. Never thought i would receive my food hot and quickly.Thanks to suffron Lounge for providing this great experience ❤️

Have used a couple of times and the food has never really arrived on time. Has been forgiven before as the food has generally been good. However this evening's experience will mean I will never use again. Food was over an hour late and and I suspect has been sat in the car for some time as it was strong cold and inedible. It all went in the bin. Never use again!

Even though it was late it was still hot enough to eat and tasted really good

Sometimes veggie curries can get overlooked and are served up as an afterthought. Not in Saffron Lounge my friend! The best vegetarian dhansak going. Everything else I've tried has been fresh and tasty too. Nice friendly people, go and support them 👏

Never again. Dishes were not recognisable to what I had ordered. Every dish taste oily and was cold. All ended up in the bin. Waste of money

Food arrived over a hour later than original time given. Food turned up cold

Delivery was quick and simple, food was great and enjoyable. Would order again

If I could put 0 stars, I would. Unless you like an extreme amount of salt in your chicken tikka masala then avoid. Butterfly king prawn was barely a prawn and more a fried shape with mush inside. Disaster of a dinner, which I have now thrown in the bin and re ordered from a different establishment. It’s a definite no from me.

Awful. Ordered at 18h54. Meal didn't arrive until 21h14. Called back multiple times to check. They kept hanging up on me when it became clear I wasn't happy. Food arrived cold and the curry was sub standard. The naan bread had a frozen edge. WTF? What has happened to Saffron lounge? Used to be a really decent curry house. Not so much now it seems. They better make improvements because let's face it, there's other curry houses in Southend that offer a much better service. I won't be going back to frequenting Saffron lounge.

Food was over an hour late, when I rang the restaurant to ask where the food was I got hung up on and when the food finally arrived half of it was spilled over the rest and it was of very poor quality and barely edible

Worst Just Eat Experience Ever. Took 2 hours 20 minutes to arrive. It’s shocking.

Your message said my order was delivered at 16.55 pm, which isn't true. it was over an hour late. I had to ring the restaurant twice to find out what was happening. THE FOOD WAS COLD BY THE TIME IT ARRIVED. I expect a full refund.

food was amazing, highly recommend.

ordered cheese Naan.. was given plain naan

Delicious food. Had an issue with an item missing from delivery but when I called they had already identified it had been missed and were working to get it sent out to me ASAP - can’t fault the customer service.

Excellent food always so tasty!

The order was delayed twice, then was marked as delivered, it turned up 30 minutes later, over an hour after it was originally meant to arrive. There were missing items from the order. The food quality has really dropped from Saffron Lounge recently, very salty and has lost some of its flavour. Really disappointing as they have always been really good previously.

Exceptional food, quality service 5⭐️

Great service, friendly delivery, lovely food. Will return.

Fantastic food again , I ordered Saturday just gone and today. Was recommended the restaurant by my neighbours who are regulars and now I have found my new favourite Indian restaurant. I will definitely be ordering from there again.

Our food arrived a few minutes later than said, but in fairness to the driver he probably hasn't been this way before. The food was still hot and the portion size was really good. Our food was delicious. The side dishes were tantalising and cheeky with a slightly more than a hint of heat to them. We will definitely order from here again. Thank you very much.

Amazing food,very tasty! Will definitely order again

Very pleasant atmosphere, good service, food not bad

Best food ever and great service

Said it was late but just got to us in time ….. food was AMAZING

The food was so yummy and delivered on time. Overall great service

DO NOT ORDER FROM THIS PLACE! We have been customers for years but never again would I order from this restaurant. We ordered on a Saturday evening at 7.30 and the delivery didn’t arrive until 9.45. Despite calling the restaurant for an update on delivery over 30 times between myself and my husband there was no answer. I then decided to head out and get some food as we assume it wasn’t arriving this late, which it then did! We refused this back to the restaurant as it was so late to eat and we had drove out to get something else at this point! Since trying to get in contact the manager is always on ‘holiday’ and we are still waiting for our refund 3 weeks later. The staff dealing with the issue have been rude and think this service is acceptable. Please think twice before dealing with this restaurant and spend your money elsewhere!!!

The food was amazing and great service

chicken bhuna missing from order. Rang restaurant to let them know to which they was a bit rude but they agreed to drop bhuna off but would take half hour. That was 50 minutes ago and still without my girlfriend main dish. Very disappointed

Ordered take-away from here and it was the worst Indian food I’ve had. It took 2 hours to deliver (maybe more), was cold when arrived and I’ve just recovered from a bout of food poisoning. It wasn’t even worth the wait because the food was horrible, flourescent sauces, zero taste and swimming in oil. I strongly recommend others not to eat at this place unless you like horrible cold food, delivered late and will have you off work for four days!

Waited nearly 2 hrs for delivery called up they said 10 minutes 30 mins later still no food! Order got cancelled

Food was really delicious definitely order again.

it was a large order so perhaps took time to make. food was ok, good bits and bad bits.

mediocre butter chicken. Dry and chewy tikka. Won't be back.

Amazing food, service and delivery

Enough oil in my madras to run several cars, chicken was overcooked and chewy, come on guys there is so much good competition around you can do better, vegtable balti was nice. Dipping chapati in oil was no fun for me or the chapati

Food was cold and chicken and lamb was very dry and tough basically inedible and sauce too rich and sickly for a masala NOT GOOD!!

green salad I thought was raitha because could not see raitha on menub(what I thourght was raitha (onion, tomato, cucumber plus herb) on menu. very confusing. Now ruined my meal because nothing to eat popadoms with.

Great service, amazing food, perfect

Chicken was dry and food was cold

food took 2 hrs to be delivered (ordered at 4pm) and dishes were swimming in oil.

Taste And Service Are Awesome 👌

Ordered a Tikka Masala and it was overly salty. Couldn't finish it because it built up the more I ate. So a no from me.

Was a very nice meal. No alcohol on offer but very kindly we could buy alcohol from across the road without a corkage charge 👍. Very pleasant member of staff looked after us. All good with no complaints from us .

Food delicious as usual highly recommended

The food was cold not up to their usual standards. We have eaten from here before and we always enjoyed. But tonight I was text the driver on the way now. It took 20 mins to arrive when we only live 5 mins away and the food was cold. Not enjoyable at all.

Best Indian restaurant in Southend

Quiet and cosy. Love being able to take my own drink! Keeps the bill down and i get what i want !Good food and friendly service.

Incredible food, great delivery service, many thanks

Ordered food through just eat as they had good ratings but what a mess that was. Had to wait 2+ hours to receive a cold meal that I wasn’t hungry for as we ordered from somewhere else which came within half an hour. Was rude on the phone hanging up on me as well. First time and the last time I eat here. Doesn’t matter how good the food is when you don’t get to eat it.

The food was awesome and very quickly delivered.

the Papadoms was so yummy and we loved it

From ordering to delivery was one hour and 45 minutes!

Well the item said spicy..turned out to be sweet. Quantity was very less, and taste was ok. I would say there is room for improvement as far as Indian cuisine is concerned.

My Order didn’t turn up I want a refund asap

We ordered our meal here.from Deliveroo. ETA was pointless food turned up 1hr 15mins later than quoted. Couldn't track the ordering process, tried ringing the restaurant one number "sorry you have dialled an incorrect number", next number non existent. A message ought to have been straight on their website to advise customers of this. Quote obviously they hire out a company to do their website. Terrible terrible service. When the food finally arrived, it was tepid and had to be reheated in a microwave - seriously who does that? You order a meal you expect it hot and fresh. They messed up our order no rice yet ordered it with meal, they gave us 3 pots of salad & a veg curry. I felt so sorry for the poor driver, he is having to face the grumbles from customers he was so apologetic he had told his bosses the phones weren't working, to be fair I didn't get much chance to listen as wanted the food we had paid just under £50 for. I just feel for the poor driver, he was such a lovely guy just doing his job. Shame on Saffron Lounge for such a lax attitude towards deliveroo customers. As I said the food was slightly warm and I had to heat in the microwave. The order wasn't correct, but the food itself was very nice and just the right amount of.food per portion. Although it was cooked beautifully - was it worth such a long wait ? Not in our opinion. By the time it got tomis we were beyond hungry ! Maybe they were having a bad day but I just felt their service and attitude towards customers as poor, no working telephone numbers, nothing on their website neither. Thabkngod the driver was kind and gentle and apologetic - it wasn't his fault. For the length of time we waited, no one wants to eat at 9.55pm?? I would say sorry Saffron Lounge you failed us today - despite the food being very tasty & full of flavour. I just didn't expect to have no.rice, soggyish cold food.

As always fast delivery and excellent food, many thanks

Food amazing! Lamb jalfrezi is our favourite. Great rices too. Chilli blows your brains out, mushroom is perfect as is garlic rice too. We adore spicy foods so very happy. Collecting next one shortly!!

Best Indian around. was delicious and tasty

Good service speed, however the food is not in the least amount authentic and lacks spice/flavour. Good luck, hope you improve your recipes.

Great cozy restaurant. Love the food and the fact you can bring your own drink. Recommended

Good taste, but shame it was late and cold. I had to microwave it to warm it up

Turned up late. Was missing an item and called the store and they refused to acknowledge it was an ordered item. Hung up on me not having my issues resolved. Quality was sub par to usual

Fast delivery, exceptional food

First time I've ordered from here, OK the food was a bit late, 😋 the food was hot and tastes amazing, will defo order from here again, thank you.

After looking at the reviews I had high hopes however the chicken in the pathia was tough, small and not much of it. Everything was very greasy, onion bhajis small and rock hard and samosas Tiny and little filling. Very disappointed

Great food and great servicve.

King prawn dish was bulked out with fish

Lovely food. Delivered on time. Would always recommend

Exceeded expectations! Tried Saffron Lounge due to a special offer but has to be up there with one of the best Indian meals we have had from just eat. Likely to become a regular now. Many thanks really impressed!

Awesome food and great service.

fooad was good.will sure order again

The food was awesome and very quickly delivered.

40 minutes late. Wouldn’t have minded if it was delicious, however it was fairly bland and lacked a bit of umph all-round.

Very delicious food and very quickly delivered and the delivery driver was so cool. We loved it.

The vegetable curry was very watery and the popadom’s were stale, the mint sauce was bright green and watery.

Delicious dine deserve high appreciation

Usually absolutely love Saffron Lounge food, but today was disappointed as the rice tasted strange and the delivery was so late.

The food was so good and fresh. Very quickly delivered. The delivery man was so cool. We enjoyed full meal.

Awesome food and very quickly delivered. The delivery driver was so cool.

foid tasted fresh and flavour ate on point

Very unhappy - I ordered this back at around 6.30pm so that I would beat the Friday rush - 2 hours later still no food!!! I tried this restaurant because my local Indian restaurants are quite expensive so thought I would try a new one - what a huge mistake!!!8.30pm & still no delivery - rang restaurant & all they can say is it’s on its way & they will give us a discount if we order again - why on earth would we order again🥵😡

Meal arrived roughly 30 minutes late which I was not pleased about, BUT!!!! The food arrived piping hot much to my surprise considering how late it arrived and it was all delicious. A slight mix up with rices but I won’t complain too much! Will be ordering again for sure

The food was so good & fresh. Very quickly delivered. The driver was so cool

Awesome foods and very quickly delivered. We loved it.

food good and delicious. highly recommended.

Awesome food and Great service.

Really really tasty, haven’t enjoyed an Indian that much for years. Very good indeed.

This is our first order from this Resturant. We got the Delivey very quick. The food was so delicious, fresh & hot. We have enjoyed the full meal. Thanks for the free papadoms & mint sauce. Great service and very friendly Delivey driver. Will be ordering again. Highly recommend. 😊

Awesome food and super service. very quickly food delivered and the delivery man was super cool

I picked up a collection order a few days ago and tried to email you about my total disatisfaction with the quality of the food and pathetic portion size, but you don't publish an email for your busness, so I have left this review.... The Kadai Paneer only contained 6 small pieces of paneer and was completely smothered in onions without much sauce.The paneer was totally favourless - very unenjoyable. The chicken in the Chicken Balti was very tough and again lacked flavour. There was not much sauce and again completely smothered in onions - are you filling your dishes with cheap vegetables to pad them out instead of putting decent quantities the main ingredients in?? There are plenty of Indian restaurants around Southend that manage to serve much better quality food and at reasonable prices, so needless to say I will not be using Saffron Lounge again!

Never been to this restaurant before and we live very close. What a gem 💎 fabulous authentic Indian food. Service was excellent and price very reasonable. Bring your own alcohol which we prefer we are then in charge of what we bring and how much it costs. Look forward to a return visit with family and friends