Based on 999 opinions finded in 3 websites
Based on 999 opinions finded in 3 websites
Opinions
3 hours late never ordering again
Alesha . 2023-05-28
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Haven’t received my order and says I have
Della . 2023-05-28
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My food was inedible and some was even wrong. The chips had potato roots coming out
Tiffany . 2023-05-26
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As always lovli meal and plenty of it
Wayne . 2023-05-21
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Over an hour and 45 mins and food still hasn’t arrived
Freyah . 2023-05-19
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Great food and service. Thankyou
S . 2023-05-06
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Decent as always...quick delivery this time too
Richard . 2023-04-30
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2 and a half hours late and when I asked for my money back or a percentage off they said no absolutely disgusting!!!
Alexi . 2023-04-29
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Ordered over two hours ago and was running late so spoke to the restaurant and asked where it was and was told it would be 20 minutes late it ended up being 40 minutes late. They also asked if i liked onion and i said yes and they didnt even give me the onion bhaji that i ordered… like why even ask me if i wanted it when i clearly ordered it. Food was very nice but they could do so much better to apologise for the lateness it just raises red flags for me.
Daniel . 2023-04-28
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Absolutely disgusting service. Delivered at 25past 7. Sent cheeseburger instead of chicken nuggets. Rang at 27 minutes past to inform of the mistake. Was told straight away that they had realised their mistake. No apologies at all!! Just got told that I would have to wait!! It was their mistake not mine. You rectify the problem as fast as you can. Not tell me to wait. It took another 45 minutes for my child’s food to arrive! Our food was cold by then, and what was sent wasn’t even chicken nuggets, it was chicken strips cut up!!! We didn’t eat ours and he didn’t like his. All food went in the bin. Absolutely revolting service from staff. No one apology. Will never order from here and you shouldn’t either. I want a full refund!
Charlotte . 2023-04-28
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Been waiting two hours. Still not here? Bringing it directly from India or what?
Daniel . 2023-04-16
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we always get a top class 5star curry when visiting the area from indian spice & is delivered piping hot & super big portions as well . THANK YOU
george . 2023-04-08
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Best Indian by far in area! Order from here whenever we have an Indian food is hot and by far best korma and papa nann!!
Natalie . 2023-04-02
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Ordered chicken tikka masala which came cold, it tasted okay, chicken chat which was bland and soggy, it was be better if you delivered the chicken filling and the wrap separately, bombay potatoes were cold and not spicy. My garlic nan was nice, and the rice was average. It was meant to be delivered by 6:20 - 6:40 and was late by 15 mins which isnt a big deal but when you ordered it at 5.25, definitely wasnt worth the hour and 35 minute wait. Dont think I'll order from here again. £23 down the drain for subpart food. I'm very disappointed.
samantha . 2023-03-27
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Food was lovely, but arrived late. The chips and rice was cold. The curry lukewarm, made the experience disappointing
Laura . 2023-03-26
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Food was 2 and a half hours late, rang three times was told they were busy and it would be out in 15 minutes, 40 minutes after the last call it finally arrived. Food was Luke warm when it arrived, whilst I appreciate the free onion bhajis they gave us, I don't think they make up for the 2 and a half hours we had to wait for Luke warm food.
Morgan . 2023-03-25
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Ask for my curry a little hotter. Actually read my note.. spot on..
Andy . 2023-03-24
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Waited over 2 and a half hours for order
Daniel . 2023-03-24
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My order never turned up , I want a refund please
Jonathan . 2023-03-05
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My order took over 3 hours to arrive. The staff were extremely rude when I called to ask about my order. When my order did arrive it was wrong. I will never order from here again
Jodie . 2023-03-05
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I order at 19.20 and received my order at 23.25 absolutely shocking customer service !
Kayleigh . 2023-03-04
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Absolutely amazing as always best curry takeaway around
andrew . 2023-02-21
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Absolutely Delicious ThankYou!!!Oye Hoye Hoye Hoye
Pawel . 2023-02-18
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Best Indian around. Collect rather than delivery!!!! You'll not be disappointed
Lloyd . 2023-02-17
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2 hours 20 mins waiting time for a delivery that was stated 40 to 60 minutes.
Richard . 2023-02-14
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Curries were really good, shame the poppadoms tasted fusty and the onion bhajis were missing. I collected the takeaway and the gent was lovely. I would still order again from here
David . 2023-02-12
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Food took 2 hours to arrive. An absolute joke but god forbid they take any responsibility. Seeing other reviews I’m not the only one who thinks this. You’d think they would rectify this issue but then again that’s taking responsibility for your business. Which they won’t do so enjoy cold food folks.
henry hosler . 2023-02-12
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Great service and such a helpful driver highly recommended
Jeff . 2023-02-12
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Ordered 19:07 stated delivery 20:10-20:40. Called 20;45 told 20mins called 21:15 told be there in few mins.. called 21:40 they tried calling delivery driver he arrived… delivery driver stated not his fault.. so 2hrs 30mins after ordering food arrived and it was hot!! And was the best Indian tasted but shame had to constantly chase up
Sharon . 2023-02-04
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2hr late n not even a free poppadom.
Andy . 2023-01-28
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The food is amazing but took 2.5hrs to come even though i pre-ordered at 3pm for when they opened
Natalie . 2023-01-28
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2 hours on and still wsiting for my order
jody . 2023-01-20
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I like to more to order from your restaurant ❤️
Kushma . 2023-01-14
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Always been decent from here over the years...
Richard . 2023-01-03
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Worth the wait . Food was really good
vinny . 2022-12-30
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Don’t order from here if you are hungry. Takes ages.
Simon . 2022-12-11
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Order accepted at 5:15pm, it’s 7:45pm and still no sign. If you’re hungry, don’t order from here!
Simon . 2022-12-11
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Absolutely shocking service, waited 3hrs for Luke warm food. AVOID!
Lindsay Moxon . 2022-12-11
MORE AT Google
Top snap. Ten minutes early on a friday!
florence . 2022-12-04
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Food is great, but delivery times are terrible. Says it will be 40-50 mins when you press order but then 70-90 mins when order accepted. Eventually arrived over 2 1/2 hours after order. Even after they said it would be 20 mins it was 45.
Steven . 2022-11-27
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Our order was an hour and 40 mins late. The app said delivered at 19.20 called to see where it was and it was still at the takeaway. Called again 30mm a later and it still hadn’t left the takeaway. Finally arrived 1hr and 40mins later sweaty and Luke warm 😞
Joanne . 2022-11-26
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Never again, food was chronically late and at best Luke warm when it arrived. Called the restaurant 4 times and given the busy line of excuses. Won’t be ordering again.
Daniel . 2022-11-26
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The meat was inedible which was a shame as I have bought from the restaurant many times before without reason to complain
Chrissie . 2022-11-25
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Don't bother ordering for delivery. Waited for 3 hours.
Lloyd . 2022-11-19
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They was late and I got wrong order
Kasia . 2022-11-16
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Food has not arrived and it says delivered
Rob . 2022-11-06
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Shocking late service and on a Sunday night! Won’t be ordering from them again
Sarah . 2022-10-30
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2 hours after it was supposed to be delivered and after multiple calls being told ‘it’ll be 10 minutes’ finally decided to cancel the order. Then for them to refuse a refund saying they were busy than expected. Can’t fault just eat itself who sorted the refund instead.
Aaron . 2022-10-24
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Lovely Indian food excellent very tasty delivery man polite would highly recommend 😊
kat . 2022-10-22
MORE AT Google
The chicken was still pink inside as I have a pregnant Girlfriend she didn’t eat it so went to waste, the popadoms we also over cooked and tasted burnt The korma sauce was nice tho and the chutney wasp also nice
Jason . 2022-10-22
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Unacceptable service, regardless of how busy a restaurant is. At least have the decency to call customers and let them know what's going on! Don't think I'll be ordering from here for a while, if ever again
Chris . 2022-10-21
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Always quick delivery and spot on food...think the people who complain about delivery times don't live in thorne and are further afield
Richard . 2022-10-16
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I’ve ordered from this restaurant many times, this was by far the best I’ve had. Everything was cooked to perfection!!!! Can’t wait for the next order!! 10/10
Craig . 2022-10-08
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Enjoy your food ? What food ??? Indian Spice if you cannot fulfil Just Eat orders then don’t be taking orders you cannot do ! 2 hours and waiting - just not good enough as per many of your reviews - shame
Melanie . 2022-10-01
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2 hours and 40mins for a mixed grill, absolutely ridiculous and wasn't worth the wait!
Samantha . 2022-10-01
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Very nice food! Super yummy, hot and nice flavour. Took a while but was worth it
Liv . 2022-09-27
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The food was big portion sizes and meat good quality and really thick cut however my Naan bread was burnt and black on the bottom and tasted awful so it spoilt my kebab wrap.
Lindsey . 2022-09-24
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ordered the food at just after six o'clock and it had taken nearly three hours to be delivered. the place kept saying it will be 40 mins and we rang numerous times
vicky . 2022-09-23
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Food arrived 4 hours after placing an order … 3 phone calls to restaurant all stated 30 mins away
Rob . 2022-09-20
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Ordered at 20:16 phoned a few times to see where it was on one occassion we were told 30mins it has arrived at about 22:45!!! Absolutely fuming food was nice once it arrived but was absolutely starving by then anyway!
Jessica . 2022-09-19
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Food was amazing. Nicest curry from a takeaway in a long time. Food was hot and on time
Dave . 2022-09-18
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Food fantastic as always, delivery guy is very polite.
Ryan . 2022-09-13
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Can’t fault the food. I ordered it rather late , so was good to see they was still delivering.
Steve . 2022-09-08
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When we were placing the order, the estimated time to our address was 30-40 minutes. Once we had paid, this changed to 1hr 15 - 1hr 30. To further this, the order arrived 10 minutes later than the latest estimated time. Food arrived at 21:25 on a Sunday evening, when we placed the order at 19:40. We rang to cancel the order at 9pm and were told it had left the restaurant however, it still took 25 minutes to arrive after that call. Food was warm, not hot. Overall disappointed
Hannah . 2022-09-04
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We’ll worth the wait though , top draw
Wayne . 2022-09-03
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Recommend the food but delivery times can be hit and miss. 2+ hours at busy times.
Nick . 2022-08-23
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The food was lovely as always… but you cut me short a poppadom! Piping hot and lovely delivery driver. My favourite take away x
Chantel . 2022-08-04
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Always gorgeous food and the delivery drivers are always polite
Catherine . 2022-07-31
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Over 2 hours. Be ok if the estimated delivery time was accurate but its not even close. Very disappointed 😞
Harry . 2022-07-30
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My food came up as our for delivery at 830 after I spoke to the restaurant. My food still has not arrived and I have called the restaurant again and the man said the food will be another 20 minutes. I placed my order at around 4pm today and it is still late. The food seems to show as delivered in the app and even the restaurant acknowledges they haven’t sent it. They are playing the system! I am very angry with this poor service
Rui . 2022-07-30
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Donna meat was kinda burnt and chips were hard.
Myles . 2022-06-21
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Waited over 2 hours had to ring them twice then they said they haven’t even sent it yet because I’m in belton and I’ll have to speak to just eat to get my money back, terrible service will never deal with again and never received food!
Jason . 2022-06-18
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Pathetic, orders at 18:51 (said estimated 40 mins on the App) finally got food at 21:20 after messages and a phone call. Chips cold and rock hard.
Jeremy . 2022-06-10
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Very tasty, always great service from Indian Spice
Dave . 2022-06-07
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Good, hot food, late by 30 mins, and no explanation for it.
sean . 2022-06-04
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Brilliant food made the way I asked will definitely be ordering again thanks
Martyn . 2022-06-03
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Shocking place!! i get that you are busy but why not communicate this!! i rang 2 hours after order,was abruptly told it was no were near ready!! A simple text to say were running late is enough maybe!! I never received my order a refund is pending! I shouldve read the reviews prior!
Yvonne . 2022-05-27
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The food is horrible and not edible
Amy-Jo . 2022-05-26
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Curry was bang average. Delivery was late
Mark . 2022-05-21
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The curry was lovely one of the best I've had.
Samantha . 2022-05-19
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Food was late, quality and taste very very poor. I am not even sure if this is called Indian food. I would be embarrassed to serve anyone this kind of food. You should be very ashamed of yourself.
Veenu . 2022-05-09
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They arrived late. Food was undercooked. My done kebab with salad and no sauce contained only lecture no onion, cucumber or tomatoes at all. They forgot to put no sauce at all on the kebab. I do not recommend buying anything from this business as this has happened to me on more than one occasion and will never be using their service agai
Ali . 2022-05-07
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Over an hour late very disappointed
Scott . 2022-05-06
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Amazing food! Lovely and hot, when collected he came out with a free can of pop for my little girl.
Aaron . 2022-05-05
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Chicken was hard in curry, like chewing plaster off bedroom wall.
Dan . 2022-05-02
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Food was nearly 2 hours late, cold and the takeaway staff couldn't even apologise, simply told me they are busy
Chris . 2022-05-02
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Great food, but didn't read the delivery instructions.
sean . 2022-05-01
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I'm really disappointed, not only did it take 3 hours to be delivered, but the food was of a sub standard. I tried to claim a refund but sadly I didn't get that option. Both my wife and I left majority of our food. I don't think I would order again from this place.
Chantelle . 2022-05-01
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Delivery took 2 hours. Called the restaurant 3 times to be told it was definitely on the way. By the time the food arrived it was almost cold so a complete waste
Natalie . 2022-05-01
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Nearly 4 hours late, messaged and called twice. I understand been busy and expect delays on Bank Holidays but. The company should not accept orders they can not cope with. We had ordered food 40 minutes before we finished work after doing a 12 hour shift at work with out food. We waited until we had no option but to have a pot noodle and go to bed as at this point we had less than 6 hours before we were back at work. Very disappointing the restaurant does not care or think about there customers at all.
Katie . 2022-05-01
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Lovely meal. 2hr 30 delivery like!! 😲
florence . 2022-04-28
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The meat was poor quality and poorly cooked. The flavours were alright, though basic, but it was a disappointment overall.
Emily . 2022-04-26
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Food was on time, lovely and hot and so tasty think this is my new Indian takeaway. Thank you so much loved it
Kerry . 2022-04-18
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Top class food as always thank you
george . 2022-04-16
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Over 2 hours from order to delivery. Onion bahjis were burnt. Otherwise was very good!
Harry . 2022-04-02
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Excellent food delivery chap brilliant
Victor . 2022-03-29
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Food arrived perfect, and was delivered by a very polite man. Will be ordering again!
kelsey . 2022-03-27
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Food was very late but was lovely when it got here :)
Natalie . 2022-03-18
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Food great as always, even after my message of food is on its way, it was 50 mins over, driver apologised because his route was massive
Craig . 2022-03-04
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We ordered our food at 6pm and didn’t receive it infills 9:20pm. We rang the store serval times for different answers to be told it would be half hour away to ring back and be told another half hour. Will not be ordering from here again! Absolutely disgusting service
Kayleigh . 2022-02-27
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Ordered again as were big backed 😂 that speaks for itself surely? The food again BEAUTIFUL, hot fresh and so tasty!. Boyfriend had a starter for two who he didn’t look impressed with at first (didn’t look like curry’s in pic ) however tasted lush
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Una de las peores comidas que he comido. Horrible. La bhuna era como una lata de sopa y la korma tenía verduras mixtas de supermercado. Asqueroso
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Driver on his phone talking to someone whilst I got the order. Unprofessional unfortunately regarding the driver. Food was lovely. A shame regarding the delay though