Based on 101 opinions finded in 2 websites
Based on 101 opinions finded in 2 websites
Nº 259 in 291 in Halton
Opinions
Belta place to eat food is always giid amd the staff are polite and up for a laugh hidden gen this place
Lewis Johnson . 2024-03-26
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Absolutely awful service. Had to call over an hour after I placed the order to be told that the order was over 15 minutes away. Then when I've called again, it's another 15 minutes. Food arrived, cold. Complete joke.
Dan Akister . 2024-03-02
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Do you like cold food arriving 30 mins late? This restaurant is PERFECT for you. If not, and you want on time, edible food - this is not for you
Dan Akister . 2024-03-01
MORE AT TripAdvisor
Two words. Absolutely disgusting
Richard Green . 2024-01-28
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Food was cold and not good quality. 2nd occasion they cancelled it. Really bad. Options round here are limited but here another to avoid
Jon Phillips . 2024-01-01
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Food is always really nice and staff are very friendly and professional.
Karl Wilson . 2023-08-19
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Aweful 1hr 40 wait for burnt but cold food A half pounder cheeseburger came as 2 quarter pounder burgers (1 burger on a bun) If the chicken was cooked any longer it would be ash
Andrew Cortez . 2023-08-02
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My wife loved her Chiken kebab, lots of chicken and tonnes of donner on my kebab.
Jonathan Rouse . 2023-06-12
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Very helpful when enquiring about a gluten free food option.
Paul Gent . 2023-02-15
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I've read reviews on the Runcorn kebab house app and was appalled by the 1⭐reviews. My food is on point. Take note. Fat jabba ... Time on my hands... And full stomach with delicious fast food that I can recommend to the king of England.. take note you'll need 1 joint .. Time to spare and a fast metabolism. Man like me will sponsor anyone who agrees with these facts. Heavy is a understatement. Who ever got bumped by these your obviously hitting the wrong buttons or you are not mandem. Each person who wrote a false review only used Thier first name #weapon. Can also recommend top taste in frodsham. Man like George can dice veg and salad and you may require to absolute precision, blind folded and in the dark. If I've offended anyone who may disagree and what.
Peter Schon . 2023-02-12
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Online = No. Just No. While I can attest to the quality in person, the delivery capabilities of this business is abysmal. Long past an hour I have waited outside for the food on the promise that the driver would be there shortly, then the phone was always engaged when trying to determine when they would.come. After an hour on the road, God knows what it would have tasted like...but I wouldn't know since the food never arrived...poor, very very poor. Had a lot of people, including myself, going to bed hungry, who were looking forward to some really good food. Surely, if you can't deliver then advise should be given to that effect so that we can source foods elsewhere...extremely disappointed since my previous experience (in person!) saw the food as delicious Up your game guys...I am expecting a full refund!!!
Donal Foran . 2022-05-29
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Ordered 2 kebab meals, with salad, pita bread and chips. Both meals came without the bread. Was cold. Ordered onion rings didnt come. Took over an hour to arrive from uber eats, estimated delivery time was 20 minutes. When I rang in to ask for an update they said it should be there and put the phone down. How do you forget pita bread when its part of the meal.
Willow Fisher . 2022-05-16
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2 hour delivery for cold food waste of time and money
Anthony Parkinson . 2022-05-13
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Did a telephone order for pickup, Donner meat and salad with a separate order of chips. I picked it up 10 mins later, only from 2 miles away by car, got home, Donner meat was cold, chips were hot. Put Donner meat in the bin. Will never use again. Lost a customer for life for sake of cooking Donner meat a bit longer!
Frank Rinckhout . 2022-04-20
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Really disappointed in this place recently was a nice place to order from.... But my last couple of orders have been shocking..cold food... Small portions.... Always turning up late.... Missing items the list goes on... Dunno what's happened like but this place was a good place to order from but not anymore I won't be ordering here again anytime soon..
jonathan ireland . 2022-04-10
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Delivery was too late and the food was cold and not tasty
Saman Salehzadeh . 2022-03-08
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Delivery arrived too late and food was cold
Rebin Esmaeilpour . 2022-03-08
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Ordered at 19:40 and didn't arrive till gone 21:40. I understand it was busy but the food was cold and didn't give me my drink I paid for. So disappointed as I love the food from here and havnt had problems in the past
Emma . 2022-02-28
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Delivery took over 2 hours, when initially called to chase after an hour, the guy said 5 mins, it was a further hour from there. Food was cold, and items missing.
rebecca b . 2022-02-25
MORE AT TripAdvisor
Placed an order online then rang the shop to make sure that it was accepted got confirmation from the shop and it never turned up absolute jokes
harley davison . 2021-12-13
MORE AT Google
Open the latest and food is always spot on and staff are fab 💯💯💯💯
Christopher Peters . 2021-10-25
MORE AT Google
Given 1 star as there isn't an option to leave zero. Greasy, cold kebab, undercooked meat, uber skinny chips. We ordered a " mixed" kebab and got a few pieces of chicken and the rest was pale greasy Donner meat. Not using again and don't recommend.
KC . 2021-10-13
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SHOCKING waited nearly two hours for my food. Then when the delivery driver finally rang. She didn’t speak English then my food order was wrong. Disappointed to say the least.
Ginog . 2021-09-08
MORE AT TripAdvisor
Horrendous was looking forward to a takeaway after a really long, hard day at work it arrived after 1hr 15 mins (45 mins was advised on the app) on a Monday night! Large cheesy chips was ordered.... No cheese! Chicken burger with sweet chilli sauce.... No sauce! A large chicken "kebab" this was some chicken pieces thrown in a tray with a pitta bread .... Build your own dry kebab.... Guess what garlic mayo was missing! Will not be returning! Don't waste your time. Worst takeaway I have ever received and a complete waste of our hard earned money! Disgusted!
Kayleigh Finch . 2021-09-07
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Lovely food garlic bread is to die for!! 😂
Kane Glover . 2021-08-31
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PIZZA DEAL 2 clearly states “ any two 12” pizzas, garlic bread with cheese, 2 chips, and 2 cans. ‘’ so where was my garlic bread.
Kai Porter . 2021-05-27
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Turned up with a flat bike tyre and they got us a spanner to get the wheel off top lads
Richie Parkhouse . 2021-05-15
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All food was cold. Wrong food arrived. After calling we were called liars. Deliver woman then called and told us she's not dropping anything off so speak to Uber eats.
Danny May . 2021-05-08
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pretty bad pizza. wrong change given, order not correct, items forgot (eventually got brought over), long wait time (1.5 - 2 hours ), wrong drink. bad customer services; you get the idea. wouldn't order from here again.
CohenTheVrGuy2 . 2021-03-06
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Lovely food and clean catering environment topped with friendly staff. Recommend for anyone visiting Runcorn.
sami sammi . 2020-11-08
MORE AT Google
Best pizza shop in Runcorn lovely food excellent value for money cooked fresh very friendly staff super fast delivery thankyou
John . 2020-08-22
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Most enjoyable food with friendly and helpful staff
Keith Morgan . 2020-07-12
MORE AT Google
Got the 4 lamb chops with chips ( soggy) fried onions ( which were raw ) Mushrooms ( no mushrooms at all ) Rang them to say there were no mushrooms, but they couldn't care less. Used to buy a lot from here, but not anymore.
Mike Davenport . 2020-05-20
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Food arrived before it was due which is normally a good thing, however, we were missing items from our order so we called up to ask to get them redelivered and then we were greeted on the phone by someone saying “well we are very busy you know love” Which is fine I appreciate that you may be busy but we were missing items.. 2 hours later we still did not receive anything and called up again and they asked if we would like them now or we can have them on our order if we order tomorrow. Food was average at best. Service was appalling. Did not read delivery note regarding self isolation. I WILL DEFINITELY NOT BE ORDERING FROM HERE AGAIN.
George Mason . 2020-04-02
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Delivered on time. Delicious hot food and free garlic bread! Yum! Thank you
Connor Quilter . 2019-12-16
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I wait 4 hours for pete zah and I saw the driver smareing margerit pet za on 500 a river bus . It then came layter and dryver start torking about day ved moies and sworing . Very angries !! Asalaamualaikum 💚
aqib jebakki . 2019-11-06
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The staff are always helpful friendly and the food is the best I've tasted sober in all of runcorn
lee Robertson . 2019-10-29
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Poor hygiene violently ill after an order of chips
Kevin Webb . 2019-10-26
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Disliked the food, and won't be back...
Den J McGuigan . 2019-10-16
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Only getting 1 star because I can't leave none! £44 for our family to have a take away. Never again. What's the point in a menu if you don't send the food as ordered. Or a comments box if you completely ignore it. 1 option in the drop box for sauces hence why I add it in the comments box. As for the portion sizes, well I think you should change your prices, especially the kids meals. Barely anything in it. Very disappointed and will never order here again after being a good customer and ignored the odd mishap. But never again.
Maz Kennedy . 2019-10-16
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Was good in the past but service going down hill fast. We used to order 3-4 nights each week but lately been slow delivery times of almost 2 hours. Ordered items missing or wrong. If things don't improve we'll be looking for a new take.away.
Daryl Parker . 2019-10-13
MORE AT Google
Ordered from just eat. The driver swore down the phone at me, then when he arrived I asked him why he swore at me down the phone. He claimed he was speaking to his friend, so I said how unprofessional it was for him to be swearing to his friend whilst on the phone to a customer. I then asked him to leave, to which he said we shouldn’t order from that restaurant again. After leaving our property, he then had the cheek to call me back say ‘I was swearing at you’ and then hang up the phone! So I called the number back again, and they pretended that they had never rung me in the first place, and that the manager wasn’t there right now, didn’t know what time tomorrow he would be in, but maybe we should try again sometime tomorrow. Absolutely fuming!
forest9090199 . 2019-09-11
MORE AT TripAdvisor
So I thought I’d try this kebab shop my very first experience and definitely my last and I didn’t even get any food I waited 1 hour and 40 minutes I ran back a couple of times and they just kept repeating it’s on its way so I ran back to cancel and they said okay .. even after cancelling this order after waiting so long they still tried to deliver its after I cancelled and waited 1 hour and 40 minutes.: Safe to say I won’t be ordering again
Sammie Taylor . 2019-09-10
MORE AT Google
cleanest takeaway in Runcorn, at with confidence
buzzburb1 . 2019-07-04
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Donner meat is nice. Never had a bad meal from here. Staff are pleasant too. Worth a try.
Chris Watcham . 2019-04-06
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Took an hour and a half to arrive, some parts of order missing/Not as stated on menu. One burger was severely overcooked and dry-vile. AVOID!
emmanescence1 . 2019-02-16
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Ordered a vegetarian burger with the family order. Everyone else's was fine. The vegetarian burger itself was shocking. Over cooked, rock hard and tasteless. Will not be ordering from there again, especially with an hour and a half wait when we live 2.8 miles away.
FellowTraveler705487 . 2019-02-16
MORE AT TripAdvisor
After a two hour wait, and 6 bottles of erdinger down, the food that come to the door was horrific. Look at that kip of that scran. Phoned up and got spoke to like a bell, little scruffs
paul4231 . 2019-02-09
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Ordered at 23:45 on JustEat which said due for delivery at 01:05, which was understandable. Food didn't come until 01:40 which by this point I just want to hurry up and eat the food so I can go to sleep. Donner meat looked like brown strips of paper, tasted bland and tasteless. Ordered 2 cans of Tango which they forgot entirely. No apology on delivery despite being 35 minutes late. On the brightside, they remembered to put my curry separate from my chips like I asked - although I did have to make my request as clear as possible after having previous requests completely left out. We only ordered from here as our usual place wasn't taking orders, but in future I'll just have some toast.
Bethany Eves . 2019-01-29
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This was my fave take-away but as the last few times I've ordered my food still wasn't delivered 2 hours later even when I press ordered Your loss on a regular customer
zoe hatch . 2019-01-01
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Food arrived cold food been wiv driver 4 a good while and refused 2 sort it never again
Leanne Rathbone . 2018-12-26
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A lovely chicken kebab as per usual love this place and great staff
Gary Caddock . 2018-11-29
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Placed order at half 7, arrival time 8:35, food eventually turns up at 9:15. Poor service when I rang up and got an earful from a gobby lady on the phone. FOOD COLD!!!!! Would recommend you stay away
Will Myers . 2018-11-23
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We got kebab for quick dinner as we were bored with sandwiches 🥪 made at home. Delicious meat 🍖 , huge portions. Lovely staff. Will go back there for sure. Thank you.
Edyta R . 2018-11-06
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If you want to wait 2 hours for a cold kebab to arrive then this is the place to go. The driver refused to take the order back very disappointed
Ashley Barnett . 2018-10-12
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All the order wrong said they were coming back to change it then blanked the phone/blocked my number it’s was all burnt only thing they got right was the drink!! Wouldn’t feed the dog it
Claire Molden . 2018-08-29
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Absolutely shocking, waited ages, and cold food, and rubbery meat, and nann bread was a skinny wrap and chicken tikka was just grilled chicken, not an advisable place to eat
Sean Mcnab . 2018-07-17
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Delivery driver was friendly but not the point! We had found a piece of glass in one our garlic bread pizzas! Bits of black bits in the chicken wrap that I ordered. Also to top it off one of the things we ordered never came so everyone had There's apart from 1 person.
Lauren Pegram . 2018-03-31
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Sat here waiting 40 minutes AFTER the delivery time.terrible service and rude staff.will be avoiding this place like a tramp avoids baths.
richy jones . 2018-03-07
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Best pizza I've had in a long time
Nathan Bake . 2018-02-11
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Love this please!! The best by far
Azra Varmaz . 2018-01-06
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Do not use! I called at 01:38 waited until 02:52 to be told 15 minutes after 30 it had not arrived. If I could give less than one star I would.
John Betteridge . 2018-01-01
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1 hour 45 mins late cold pizza no taste would never go back wouldn't recommend to anyone
jessica bennett (Jessie8345) . 2017-12-26
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Always reliable. I've been here a few times late night when off the last lpool train home. It's 1st point of call bit the food is nice n the people who run this place r nicer. Last night we had the choice of a few places n this place was 1st on the list because they are reliable and friendly. We waited 10 mins for our food but the man and woman were really nice an put up with us being sully drunkards..I will come back again for sure
Fizzzzzzzle . 2017-12-17
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Usually order during the week. Delivery is usually within 20 minutes although I do live close. Have forgotten parts of the order twice but had them to us within 20 minutes max.
Michael Hazelhurst . 2017-11-16
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absolutely terrible recieved 3 out of 7 items i ordered and got somebody elses kebab that i didnt ask for, was late getting delivered in the first place, now to top it off ive ate what they give me and im sat waiting for the rest. Wont be using Runcorn Kebab House EVER again!!!!
Hannah Clarke . 2017-08-20
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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75 Opinions
The food was delightful - compliments to the chef and the service was excellent - Even though all the staff were nice and friendly- the two young lads Owen & Jamie provided an excellent service and both worked very hard. They were friendly and helpful - Nice to see these days - will definitely visit again.
34 Opinions
Terrible service, pizzas undelivered for 2 hr 20 mins, even after calling. Unsurprisingly arrives 40 mins after putting out negative online review. So, 3 hrs, and arrived lukewarm. Never again, spoilt a birthday treat.
96 Opinions
Ordered and waited almost 2 hours for delivery. First time I've ordered in a long time and it was a mistake Spoke to a guy on the phone after waiting an hour and 20 minutes since ordering as the tracker said it's been delivered for the past 10 minutes, and was told to wait another 30 minutes for it to show up as they had one delivery driver. Understand it can be busy especially on a bank holiday weekend but they shouldn't be offering delivery if it's that busy. They mentioned they closed delivery off too on the phone. Gave him my order details and he said the delivery driver has it now and is on the way after saying I'm not happy with waiting longer when it was a 40-50 min delivery time when ordering Arrived outside of one of the heat bags deliveries usually use, barely warm, usually feel the heat of the food at the bottom of the box and that was stone cold. Not even going to bother ordering from them again, after seeing some other recent reviews it seems like they have been like this for a while
102 Opinions
I was given the wrong order and alcohol was included in the order given to me which I'm not happy about I ended up with 2 orders and can only imagine them customer aren't happy either this has left me hungry with no food
2175 Opinions
Freezing cold every time wouldn’t mind if waited 10 mins but to wait 40+ for yesterdays burgers is terrible