Rui Chinese Cuisine in Bath and North East Somerset

Avoid!! Food was terrible, cold and over priced and don’t answer the phone. Was delivered 2 hours late. See photo of the £24.50 crispy duck. Just Eats didn’t provide a refund

Ordered a delivery from Rui Chinese Cuisine for family gathering costing over £200 it was terrible especially the lemon chicken. We binned most of it, definitely one to avoid.

My partner and I came to Rui for an anniversary dinner after a wonderful takeaway a few months ago, and we were equally as delighted by the delicious in-house meals and the friendly member of staff who served us. The choice of meals was enormous and everything on the menu looked incredible, we had such a hard time deciding what to eat — and what we did order was delivered in a very reasonable time, tasted amazing and came with very generous portions. The lotus root in particular was divine. Additionally, the server on staff was extremely friendly and helpful. We very much hope to return.

Rui is a traditional Szechuan Chinese restaurant catering for Chinese market in Bath… that said order from the Chinese menu… best dumplings, stir fried beef is absolutely delicious, steamed soy Bass amazing … egg fried rice lovely. Obviously from reviews duck is not their strong point, Great staff and always friendly. Family portions so seems expensive, but actually very reasonable. Check it!

Truely authentic Chinese, excellent and a rare find. They offer two menus, one is chinglish dishes, more like cheap takeaway style; this probaby explains the poor reviews. The other is really authentic and delicious chinese food. For some reason they are reticent to offer the real food to non-chinese.

Quite simply the worst Chinese meal I have ever eaten. Someone else commented on the “crispy” duck and I should have heeded the reviews first - it was indeed like boiled minced unrecognisable fowl of some sort and cost about £25 for a supposedly “half “ duck. The other dishes were little better. Even the “fried” rice was boiled with some congealed egg mixed through. I just do not understand how such a restaurant can exist. The only bright note was a very good value bottle of Oyster Bay Sauvignon blanc. I have never written a review like this but would sincerely advise anyone to give this restaurant a miss.

It is difficult to understand why this restaurant has had such poor reviews. We had a delicious meal of exactly the type of food you would find in Shanghai or North-east China. It was spicy and oily, which is probably not to English taste, but is completely authentic. Three us paid £27 each for 4 dishes, rice and Qingdao beer, which seems (to me at least) excellent value. The service was friendly and helpful. This is a different dining experience to sweet and sour and other Anglicised favourites one finds in most Chinese restaurants in Britain and should be celebrated and enjoyed rather than criticised.

This was not good. We were the only people in the restaurant. The quarter crispy duck starter which cost about £14 looked as if the duck had been put through the mincer and microwaved. We didn’t finish it, just paid for what we’d had and left to find another restaurant.

Came here tonight 26th September for a meal in the restaurant. Absolutely amazing and brilliant value. Well recommended

A group of came to the place at weekend. The food was good excellent. The service is friendly and fast. Very impressive. Will go there again. 5 stars definitely. Highly recommended.

Absolutely terrible, boiled rice in a solid glutinous lump and crispy duck that had been ground into mince meat.

We ordered takeaway via deliveroo and the aromatic duck was the worst we've ever had. The meat and vegetables were very poor and it came with sweet chilli sauce instead of hoi sin, I've had much better from the supermarket. They should be ashamed about serving this never mind charging £11.50. The sweet and sour prawns were not Hong Kong style and sauce was watery. Very disappointing from what is a supposedly a "authentic" chinese food. Will not be ordering again.

Not good first time we have used Deliveroo No problem with that except they rated Rui high that’s why we thought we would try Very expensive for what we had £31 Chicken fried rice was just rice with hardly any chicken though they had got the order wrong as it just looked like plain rice Braised chicken was just dry fried chicken with bits of bone and gristle Should have looked at the reviews first before we ordered

We had a takeaway last night. Annoyingly I was charged extra for delivery "due to changing my address" which is not accurate. This was after having to drag a pin across a map so beware!! We ordered a beef with cumin dish which could have less onions and more beef but was delicious; very peppery; seshjuan tofu which was lovely; soft and light and a vegetable dish of aubergine and French beans. Because I cooked our rice at home this was enough food for 2, so the cost means a more expensive takeaway than normal. However, the food arrived hot, is very fresh and beautifully spiced. Anyone with an aversion to chilli would not be happy!

Ordered crispy chilli beef and boiled rice. Full portion of rice but literally ten bits of crispy chilli beef…that was also very soggy. The pic I’ve included is the full dish without me taking one bite. Absolute joke.

Ordered through UberEat for the first time and I usually don’t leave feedback for my orders but this one was just not up to par with my standard deliveries I get from Chinese takeaways. The Pork Chow Mein came with two very tiny pieces of...

Previously have enjoyed good food from Rui. Today, the food was pretty poor. The sweet and sour chicken was soggy. The sauce was sweet but not sour. The hoisin sauce for the Crispy Aromatic Duck had been watered down (are times really that hard?!). The...

Disappointing. This was an expensive Chinese that lacked attention to detail ( our crispy chicken balls were under cooked and soggy). The portions were small and for £70 for three people it was very expensive. The crispy duck had been through a blender so it...

We’ve been eating at and ordering takeaway food from Rui for about 4 years and we’ve had generally very good experiences and tasty food. It’s never been cheap, but it’s nearly always been delicious. There appears to have been a deliberate change however to reduce...

Food was ok. Nothing special and certainly not worth the very high prices. We bought a takeaway via Deliveroo. Will never return to Rui. Extremely poor value and average food

We came here for a family party, so we booked earlier. The place is nice and comfort, it is big enough for at least 50 people and decorated very traditional with warm lights. The buffet menu has plenty of dishes, all we have are very...

I have lived in China and Asia for 30yrs. £30 fish dish that you had to go fishing to find the fish. Taste was horrible. Worst meal I have ever had and I have had a few bad ones

We live locally and this was our first visit but were a little apprehensive after reading the mixed reviews. Having enjoyed fantastic Szechuan food many years ago in New York, this was as good. But firstly, the restaurant is large and on a wet Monday...

If you want to eat authentic Chinese food go here. It's the best example if Chinese food I've ever had in the UK, I have travelled extensively in the far East and this is the real thing. If you are looking for western style Chinese...

We visited his restaurant last night and ordered 2 dishes for take away. The restaurant was very quiet and food turn over was unlikely to be high, so we were very shocked when our meals came out within just minutes of ordering. We had sweet...

After seeing this place recommended on Deliveroo I thought I would take a look. I ordered the sauteed spicy chicken (£14.80) and egg fried rice (£4.50). Considering how expensive this is for a simple meal I was disappointed to find it completely lacking flavour and...

Walked by and saw plenty of Chinese people eating in so thought we’d give it a try thinking if the Chinese eat there it must be good ? We had half a duck, sweet n sour chicken, stir fry beef and egg fried rice with...

Walked in to be greeted with a very weird looking staircase that smelt of damp and had a (hopefully) fake wolf pelt hanging from the window. Loads of choices, however would not go back. It’s very expensive. The sweet and sour pork was fatty. The...

When you arrive - the setting is gorgeous ... all the decorations etc ... you sit down - you're given a thick book of a menu - LOADS of choices. Then the trouble starts - on the first page of the menu there is big...

Saw this restaurant on Deliveroo and although it was much more expensive than our usual one, decided to try it. Our main dishes were sizzling beef and sweet n sour pork with fruit. The fruit was nice! Otherwise the beef was chewy and the peppers...

What a disappointment we have just experienced!

Very good choice of food. Excellent value for money and friendly helpful staff. A very nice place to go for some really authentic dishes. Quiet and and comfortable

We visited this restaurant giving our kids a first taste of Chinese food.

We where recommended to go there. It was awful. Plastic plates and dishes. Very cold sat with our coats on. No one else in there all evening whilst we were there. Food was horrible,. I would not recommend any one to this place. We chose a meal that we thought would be the best choice, it was ok, our main we couldn't tell what it was certainly didn't taste like chicken I don't want to waste any more time on this place. It was also very expensive considering only 3 item between us to eat..

Have been coming to Rui for a few years now and they have kept their food standards all the way... its not your usual Chinese, the dishes are Szechwan and absolutely fresh, delicious and yummy.

First impression was that chair seats needed upholstering as they were very worn. The menu had pictures of the dishes but it was presented very well. The service was not very quick but the food did not disappoint! Price is high end but food is fresh, hot and very flavoursome! Will definitely try again but in the evening to see what the ambience is like