Fortune Cookie Chinese Takeaway in Bath and North East Somerset

Nice food and reasonable prices

Looked forward to a Friday night treat. Spent £40 for take away. Totally disappointed 😞. Does this look like a freshly made chop suey roll with only the freshest ingredients used , cooked to order. ?

Never really leave reviews but best Chinese in bath. Great delivery drivers as well!

Better than most Chinese in Bath!

Indeed tasteless . my first time and last time to west my money in this takeaway Chinese food shop I throwaway all the food .

We ordered a chinese from here on the way home from a busy day out. The food was disgusting, cold and flavourless! We ordered sweet and sour chicken balls which were all just batter and no chicken, the egg fried rice tasted horrible and had a tecture like it had been heated up in a microwave several times, the chips were barely cooked and stone cold and the chilli shredded chicken was mostly just green peppers and onions! The bin had the chinese in the end and we had toast. Dont order from here and save your money.

I had a special curry and the meat wasn’t cooked when I bit into one of the meats my mouth was full off blood would share a picture but it’s all chewed up disgusting will not be coming back disappointed as this was my favourite place to eat

Very happy with the food here. I use this place each time Im in Bath. I just turn up, order and it's ready in a very short time. Good portions and very delicious. I dont understand the haters on here. I've been to a lot of Chinese takeaways and this one is one of the best ones for food quality. Keep it up and see you again soon.

WORST CHINESE WEVE EVER HAD…. Seriously vile the crispy shredded beef had no beef it was pure batter… chips was cold and soggy and I the Thai green curry I wouldn’t even give to my dog the chicken tasted like it was frozen was 10 years and tonight I had a Thai green ready meal from Tesco and that was better. AVOID like the plague

Horrible. Straight trash. How can you mess up Chinese like this? Shameful

I placed an order at 7:15pm, assured delivery at 8:25 to 8:45pm. Feel very hungry I contact Fortune Cookie to be informed they had only just started cooking my order and it would be at least another 30min. When I asked why they were so behind, promised me a time, and why they had not called me to say how far they were delayed the response was very unprofessional and unapologetic. The person answering the phone is also very difficult to understand due to their accent, which makes communication very difficult. Then I looked at their food rate by EHO and they only have a 2, this is very very poor. Very pleased now I had cancelled and it was not something I had eaten. With a 2 score something horrendously bad must have been found by the inspector! Seriously I use to eat here a lot - NO MORE.

Just finished a great meal, couldn’t fault it. Lovely and hot and plenty of it. Would 100% recommend and use again when we come back to bath 👍A+++

Food was cold and over half the dish was onion hardly any vegetables and no meat. We asked for a refund and were refused. Been going here for years not impressed and won’t be returning.

We have had takeaways from Fortune Cookies many times, during the pandemic it was the best Chinese ever. This evening our family of six sat down to what we were thinking was going to be of the same standard as before, how wrong we were. I could not eat the pork balls the meat was so tough. The chips were terrible and didn’t get eaten, the ribs were uneatable. All in all a disaster as a family get together for a meal. Really sorry to have to write this after the good meals we have had in the past.

Love the chicken and roast pork fried rice. Good portion too.

Awesome food (& music whilst you wait for it)

The worst Chinese takeaway I’ve ever had. It took forever to arrive, after calling to make sure it was coming it did. It was cold, the dishes were half filled, we’ve never been left hungry from a Chinese takeaway before! It was so expensive too. We’ve recently moved but I think we’ll drive back to Oldfield park to our old Chinese next time.

Don't bother .delivery is non existence

Ordered for deliver kept being told it’s on its way, it arrived 2 hours late, also stated it is to late now so do not want it anymore and was told it’s still on its way but we’re give you a full refund, to then later be refused the refund, very disappointed won’t be using them again.

Big probs to ash who runs the till and makes the place lively lovely food great drivers always having a laugh and chats with the customers

Ordered food for 9 people over the Christmas period. Everything was delivered nice and hot and tasted amazing.

Ordered ribs,2chips,S&S sauce, prawn crackers and egg fried rice but my rice wasn’t on the receipt but it was on my just eat receipt I only got the crackers for the rice

OK ... Chinese food is pretty easy to cook once you prepare. I asked for Special Chow Mein. I got 3 small slices of pork 😲 ... 3 thin slithers of chicken 😲 laid over the noodles. Seriously a VERY VERY POOR example of Speciel Chow Mein. RUBBISH ... thank Christmas I won't be back 😡😡😡

Firm family favourite. Quick, reliable service and not too expensive. Not the greatest food but have never been disappointed

Our food has just been delivered it was delivered within the time frame given. Our food is awful. The worse Chinese I have ever had. The majority of dishes are inedible. Everything is dry, no flavour, cold and just to a incredibly low standard. Such a waste of food. But have never had anything so awful from a Chinese. First time ordered from here at the last. Would never order again and would definitely not recommend. Really disappointed as our order was just shy of £50 and will be just going in the bin. Beans on toast for us now.

Poor very poor, food is dry over salted and very small portion. My wife ordered chlps and curry and ended up with burnt offerings. Never again.

Shan't be returning. Not good Chinese food.

Consistently brilliant on service and speed, the mains are very tasty and the portions generous, however, sides need improvement.

I’ve ordered from them many times but today delivery and food were both really disappointing. Food arrived quickly but the driver didn’t get me the £2 change back. The szechuan chicken was bland and definitely not fresh and the portion was half full with green peppers and the vermicelli rice noodles were very salty . I’ll think again before ordering from them .

DO NOT ORDER OF THERE WEBSITE!!! They take your money but give you no food!!! I ordered food online they took my money I had to walk down there to prove myself just to sit and wait for them to take a phone call with there Customer services I there left with NO FOOD AND NO MONEY BACK!!! Now I’ll have to wait for a refund AFTER chasing the company myself no one contact me to tell me they took my money

Ordered at 6 and food turned up at 9. Called 3 times, every time our food was “5 minutes away and then hung up on”

Food is good but charge a service fee of £2-50 on my order that I walked in and ordered and took home with me. Not from Bath so no idea if this is normal for them.

Food good they were incredibly busy so had to wait 20 minutes extra (arrived on time to collect) for my food to be ready but it was worth it

A very good Chinese restaurant. They operate take away service. But all the food they cook is delicious.

I have been using cookie for 34 years under the many of different names "well way appies" and several others. Their food is always good never had a bad meal from them...so thank you for your service...always remember Mr Lee 😊

Great food, great service. What more could you ask for.

Ordered a takeaway, received confirmation email, food never arrived, tried to contact takeaway by phone but phone was off the hook’ Why accept order if unable to fulfil! Avoid at all cost

Great food and great service. Walked in and placed order and had food within 15 minutes eventhough there was a load of orders.

Fortune cookie are always consistent in delivering good Chinese. I would recommend them. Thank you team. X

We are locals and have always received great service and delicious food from this take away. The meals have always arrived hot, they are really tasty and decent portions with a nice amount of veg. We have been using Fortune Cookie as our takeaway treat for a couple of years now and won't go anywhere else.

I normally love the food by twice now i have ordered on line chose a time slot as i need to get home.Both times arrived early.Today my food was cold and my chips were as chewy as hell.

Have been having food here for a few years. But in the last month it has gone down hill complained and had free meal the same chow mien. It used to be smoky well done now it’s bland, I asked if it was a different cook but they said no. Something is wrong won’t be going again. Plus what is the 6mm square pieces of reformed meat terrible!.anyone thought it’s different? Used to be good now not good at all , sad

Very quick, the food is delicious and warm. The prices are also very good and the portions are generous.

We order take away from here pretty much every week and even throughout lockdown it became the highlight of the weekend! Top service. Good prices. Tasty food! :)

Fell off my plate and into my belly! Best Chinese we’ve had in a long time. Family of 8 and everyone enjoyed the food and cleared their plates. Friendly lovely staff, good delivery time, good price, food excellent. We’ll come again and recommend to others. Thanks

Not as good as it used to when they just did chinese food. I think the extended menu has given them too much to work with.

Had to wait almost 3 hrs for food the food was good had to phone 3 times to find out about our food order

Never again. I order a meal for 6.50 it arrived 5.40 and was absolutely disgusting. I complained about the about of food having too much chilli & was told that I was talking rubbish. How customer service is diabolical & they are rude. I will never use them again.

45 minutes after ordering takeout, I received a text saying my meal was on its way. 50 minutes later, I called to ask why it still hadn't arrived and was told it left 8 minutes ago. No apology. It's over two hours now since I ordered and it has finally arrived. You've lost my custom.

Ordered from here 3 times now and the food had been consistently delicious. The Singapore fried rice is just spicy enough. The green peppers and black bean sauce is very good and the pork was very tender. Would definitely recommend.

Ordered food from here which they say has been delivered. It has not been delivered and I can’t get hold of the restaurant. Awful service

Food was hot and on time. Prawn crackers are lovely. Bbq ribs were nice,beef was tender in the black bean dish. (Satay chicken skewers were a little tough but a generous size and tasty).

Really good nosh. Friendly staff and good vibe. Top spring rolls!

good food - recommend the chicken balls! fast and clean service area. Friendly staff. Stopped on the way from bath.

As soon as we opened the fried rice, I knew this wasn’t going to be good. It smelt awful. The curries were very disappointing, and that is a dish few Chinese takeaways get wrong. Don’t waste your money, we threw most of it away.

Pedimos por primera vez después de una recomendación, NUNCA más. Después de mirar el recibo, nos dimos cuenta de que nos habían cobrado precios más altos que los anunciados en su sitio web por cada artículo que pedimos, además de que faltaba la salsa agridulce (no es un problema importante). Llamé para preguntar por qué nos cobraron de más, para que me dijeran que estaba hablando con el Supervisor, me explicó que acababa de subir los precios, ¡pero que no había tenido tiempo de cambiarlos en el sitio web debido al Coronavirus! ! En repetidas ocasiones me dijo que estaba demasiado ocupado para hacer esto debido al virus, ¡pero que podía volver y conseguir la salsa! Si hubiera usado algunas habilidades básicas de servicio al cliente y me hubiera reembolsado la diferencia (a lo que probablemente esté legalmente obligado), entonces estaría dejando una crítica positiva. Sin embargo, a pesar de que admitió que nos había cobrado más de lo anunciado, no hubo oferta del dinero extra que tomó, ni oferta de reembolso por el producto faltante, simplemente usando constantemente la excusa de que no podía hacer nada al respecto debido al virus, que considero que, dada la gravedad y la desgracia de la pandemia, es muy inapropiado como excusa. Encontró tiempo para subir los precios aunque estaba muy ocupado debido a CV, encontró tiempo para tomar mi pedido y pago, también encontró tiempo para contestar mi llamada cuando pensó que estaba llamando como otro cliente que pagaba, pero estaba demasiado ocupado para decirles a los clientes que les estaba cobrando de más y hacer algo con el dinero que me debe. ! NUNCA MÁS ! ! !

Always delivers speedily and good is piping hot! Best priced Chinese delivery in Bath by far. They’re my go-to when I crave chow mein & the spring rolls are great as well.

Special fried rice is to die for fast delivery great service

Great meal, arrived early and was nice and hot!

I have been cheated by the restaurant! I ordered my food from Just Eat on 16th Jan 2020 and left a note to leave the food outside the door as I was running late to receive my order. The restaurant called me (at approx 9 pm) to confirm about what I mentioned on my note. I confirmed my note and requested to leave the food outside and said I will be late. To this the restaurant suggested that it was not safe to leave the food outside and recommended for a later delivery if I could. I agreed for a later delivery (at approx 11 pm). After that I received no contact from them. When I arrived home, there was nothing left outside. However the food was marked delivered at 10 pm. It is really disgraceful since I agreed to be home to collect my food, yet the delivery was marked at 10 pm! I have been trying to call the restaurant just to find their phone line constantly busy. No one has contacted me since. I won't recommend this place.

Ordered take-away. Decent portion sizes and tasty food. Delivery through Just Eats was quick.

Ordered the Fortune box priced at £16 which was good value since it included around half a dozen food items. I must say the meat items in batter were very salty. Otherwise wholesome meal for family of 4 (2 adults & 2 children).

Received a text to say the food had left.. 25 minutes later I ring to ask why it still hadn't arrived dispite being a 3 minute drive away.. Chav on the desk hung up..

We ordered food on sun 15th Dec and told it would be here at 10.40 . Called them at 10.45 to ask where food is and was told that Driver could not find us (sat nav) and they rang 3 times . We had NO phone calls and NO knock on the door. We only live 5mins away

Chose this takeaway because of decent reviews, although several complained of long waits for delivery. Took a chance. Online order promised 40 minutes delivery. Rang them after an hour and a half and was promised delivery 25 minutes later!! Look, I don't mind if the food is going to take 2 hours to deliver .... but tell me that, don't tell me it's going to be 40 minutes and then deliver it 2 hours later!

Waited nearly 3 hours for delivery. Very disappointing.

Will never use again. Waited nearly 3 hours for delivery. No discount given and phone to shop was continually engaged.

What a relief to get a properly cooked meal after my last attempt at ordering out!! I had to walk an extra 5 minutes, it was thoroughly worth it. Great meal, mouth watering and expertly prepared & cooked. So much better than Lido who sold me a burnt offering for 20 quid.

Excellent food and great customer services. Did not wait too long for the food. Will definitely be ordering again from here.

Waited for close to 2 hours but still no sign of food. Called after waited for over an hour, was told that the food was on its way and will be arriving in 10-15 mins but that didn’t happen.

Not good at all ! Will not be ordering from Here again . They take on too many orders and can not even begin to keep up . Food was terrible

Really good food, friendly staff and ready for collection exactly on time. We'll definitely be ordering again soon. We ordered spring rolls, crispy seaweed, chicken curry, rice and vegetable fried rice to have a variety for all of the family.

Lovely food and nice staff. Good delivery service

I ordered the chicken balls, a beef chow mein and vegetable spring rolls. The food took about 20 minutes, which we collected, but when we arrived there the building was very unclean and seemed old, needs sprucing up as it brings down the general ambience of the takeaway restaurant. The chicken balls were SO greasy and oil, the batter was uncooked and the chicken was chewy and dense. The beef chow mein was lovely but the meat very chewy, bit concerning. The spring rolls were lovely and we got free prawn crackers but we will not be returning due to having very dodgy stomachs after eating something very undercooked, which we assumed was the chicken balls.

Terrible drove 10 miles for tasteless chips and a very bland chicken chow mein chicken curry that can only be described as curry flavoured water and then banana fritters with no syrup. £30 wasted!!!!

Really enjoyed the flavours of my meal from here!

Ordered food Went to pick up at correct time. Had to wait another 30 minutes.

Lovely meal and delivered promptly.

We’ve used this place a few times and they tend to be on time. They once apologised for being early! Food is what you’d expect. Not exceptional but good enough.

Ordered a Sunday night Chinese delivery was efficient! But the quality of the food is questionable!!! Chicken balls greasy and low quality chicken! Egg fried rice not fresh and tbh on the verge of being off!!!! Chicken chow main was disgusting!!!! Duck not shredded just a leg? All in all very disappointed I think it is a crime to be able to serve such un edible crap in this day and age it is day light Robbery!!!!

Not very nice at all! £27 and the egg fried rice was terrible the chickenchow main was also sloppy and just not pleasant to eat!!!! The chicken balls very greasy and the duck whole leg not shredded very disappointed I will not be ordering from here again. I personally think it’s atrosgous that buisnesses can get away with serving such awful food now a days I’m appalled.

Very dissapointed which was a shame. Egg fried rice was over cooked,chicken balls looked appetising but thick soggy batter inside and chicken was as tough as old boots. Fried noodles were also mixed with other ingredients which deleted the object of buying noodles separately.

Too little flavor for a Chinese restaurant.

Loads better than the last time we had food from here. Lots of different flavours and new dishes. We collected it from the shop, the staff were friendly. We drove 10 minutes to home and the food was piping hot still. The only thing needs improving (and this is with all Chinese takeaways) is the egg fried rice, some actual egg in it would be a bonus

Doctors orders, Eat a, Fortune Cookie Chinese takeaway at least once a month! Well, I think she might of said that……. Or it could have been wishful thinking on my behalf. Yum Yum, yet another great takeaway from The Fortune Cookie. I will just say, it’s the best value for money, Chinese takeaway I know of, prove me wrong! I particularly like that special fried rice and then you have their giant size spring rolls which are delicious, almost a meal in themselves. Do yourself a favour, if you like a Chinese takeaway, you’ve got to try them. Paul.

Excellent food, large portions, recommended

Tasted like a bag of old eggs aka egg city

Absolutely amazing food it was great I don’t know how it is one star it should be five ,I had a curry it did have rat tales in but it was still really tasty the spring rolls had uncooked chicken in but overall it was amazing:)

The food was excellent. The duck was cooked to perfection and the Cantonese sauce has a naughty little kick to it there. Noodle, rice and side dishes followed suit. Over the phone they were polite and helpful and the speed and efficiency of the delivery was Incredible (25 mins). The delivery driver is lovely too, a real friendly personable guy which just topped the service off with maximum points in my opinion. This is the best Chinese I’ve had in years and my cousin said (whose student accom house the driver dropped off to) is welcome to swing by the house anytime, kick back and blaze one up over a cold one with us. He’s a peng fella and can get stoked and hang round here anytime.

Called them yesterday, drove over there 15 minutes later to pick up my order, all done, nice and hot, perfect taste.

By far one of the best takeaway I've ever had. I recommend the sweet and sour chicken it will definitely surprise you.😋

Spur of the moment order for four people. Three chow mien and quarter duck, total price £25 and delivery was prompt. Food was excellent and arrived piping hot. This could be my newest favourite Chinese! Highly recommended 👍

Excellent food with a great choice and not over priced.

Visited and orderex from Fortune Coolie on Christmas Eve night and the food was fabulous. The sweet and sour chicken balls are chicken fillets and a huge portion. The Roast Pork rice was cooked without egg for me and the Four Seasons dish were well cooked and not greasy. The chow mein roll is a meal in itself and the chicken spring rolls were tasty. We would come back and order again and it has moved to the #1 spot for us as we drive thru Bath from Gloucester to Poole.

Food turned up over half a hour late, cold and with chicken not cooked properly. Not impressed will not order from here again

Takeaway, good choice and quick service

Good value, tasty Chinese food.

Great selection of food, well cooked and fresh. Delivery if required

Poor food , even the dog didn't want it!

Food was delivered a full 35 minutes early at 5.25pm (20 minutes before their stated earliest actual delivery time)