Based on 154 opinions finded in 1 websites
Based on 154 opinions finded in 1 websites
Nº 203 in 664 in Harrow
Opinions
Food was very average or it could be the food that we had ordered. Having gone to many restaurants in the area I think it was not the quality we expected. Service was not entirely terrible but they had missed an item from our order despite their being only 2 other customers in the restaurant. I would not go again.
pooja patel . 2024-09-22
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Order or attend at your own peril, after all, it is called Rude and you know what they say, if the cap fits... I visited Rude twice this year, both times the experience was the same - very good food in the restaurant, coined with appauling service with an attitude. My wife and daughter ordered dinner for me as they were on summer vacation. Food arrived and was absolutely abismal. Lamb samosas were stodgy and lacking in mince substance. Garlic naan was tough, uncooked in many areas and tasteless. Butter chicken smelt of strong tomatoe sauce as soon as the lid is opened. It tasted far worse, lacking any type of Indian flavour. I persued the natural course of action, called the restaurant to complain. I would have left it at this if they had provided an apology. A chap called Mo answered. I ask him if I can speak with the owner or a manger. He said 'no one is here'. He asked what the issue was. I told him about the unauthentic food. I asked him if the chef is the owner, he said 'yes'. I then asked him why he is not being truthful as the chef is there, thus the owner is there. He told me the chef is busy and will call me back. Chef/owner Sunil Dhankar calls me. Already sounding like the name of his establishment, he asked me what the problem was. I explained that the food I recieved was not good. He proceeds to shout at me and argue, stating that food he delivered was the same as served in the restaurant. This was not addressing my point and I ask why he is shouting at me. He continues to shout.... I respond by telling him that I will leave a review. "Leave a hundred reviews, I don't care " was his arrogant response. He continued to shout down the phone and told me "don't order from here again". This man is an award winner for aweful customer service and I question if he should be investigated for being a risk to the public. Nevertheless.... If you want great Indian food in Hatch End, walk accross the road! Avoid Avoid Rude Lounge, they are extremely rude and the delivered food is extremely bad.
Jay Patel . 2024-08-27
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Delicious food and lovely staff. Will definitely come back again!
Maggie m . 2024-08-24
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### Review of Rude Lounge in Hatch End I had an exceptionally disappointing dining experience at Rude Lounge in Hatch End, and feel compelled to share in order to safeguard others from a similar ordeal. From the moment we were greeted, the tone of the evening was set by a waiter whose personal hygiene was severely lacking. This off-putting start was a harbinger of what was to come. We ordered a lamb curry, rice, and naan, while my girlfriend opted for lamb chops. Although I found my curry, rice, and bread satisfactory, the lamb chops were a different story. The chops were marinated in a sauce but were undercooked to the point of being inedible. After taking a single bite, I knew I couldn't eat any more. When the bill arrived, I informed the waitress about the issue with the lamb chops. She apologised but did not offer to remove the uneaten dish from the bill. It was evident none of the chops had been touched, yet there was no talk of compensation. I even mentioned to the waitress that those chops were rancid and should not be served to anyone else. Overall, I cannot recommend Rude Lounge. I rarely leave bad reviews, but this experience was so poor that I felt it necessary to warn future diners, particularly about the lamb chops. Save yourself the trouble and dine elsewhere.
carl hannington . 2024-07-20
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Amazing customer service, this is first time I’ve ordered this fantastic restaurant. I’ve ordered pullao rice, daal makhani, butter chicken and seekh kebab it tastes absolutely delicious it never disappoints. I’ll be returning to this restaurant. 10* review
PJ (TamilLad) . 2024-06-29
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This place is amazing been there few times. food is delicious and really good service staff is very friendly. I love to going there with my friends
Raman Deol . 2024-06-01
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Came here for mums bday amazing staff and food!! Service was great loved tye mogo.
Rahmaan K . 2024-06-01
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Had my 40th birthday get together and this place was the perfect place for it. The food was excellent and yummy. Drinks were flowing, and the atmosphere was just perfect. I couldn't complain about anything. Friendly staff and helpful.
Bharat Gopal . 2024-05-30
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I celebrated my birthday there. It was amazing atmosphere, yummy food and very good service. Vasu was so helpful n patient. She was there to attend us and always full of smile. I will definitely recommend this place for their service,delicious north Indian n indo Chinese cuisine and their Dance floor. It was memorable night well spent with my Friends.
Shruti N . 2024-05-18
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Came for first time today food was absolute delicious and service was great,. Won’t be dissapointed on visit, will definitely be back again
Aaron Noble . 2024-05-12
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So I’ve been here on a few occasions now, I spent my birthday here two weeks ago. It was a great night, food was amazing and the Dj really made the night great. The cocktails were spot on, thanks everyone for organising and making my event great.
Aman Dhak . 2024-04-30
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The staff and service are very cooperative and they provide authentic and well food.
Deep Patel . 2024-04-16
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I have tried food at rude lounge & bar Many times and I got frequent service and best quality food . I recommend to everyone to visit this restaurant.
Preet Malwa . 2024-04-16
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The quality of food is very tasty and good and staff is very good this restaurant provide good facilities to their customers
Maan Saab . 2024-04-16
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I had hired the upstairs private room at Rude lounge to host my birthday drinks/starters. I was in close communication with Mo a week leading up to my event and he was very accommodating and flexible to the constant change in the number of guests from my end and to see how he can best cater to my needs. They had provided a speaker for us to use in the room upstairs and we had a waiter (Sid) dedicated to us to take orders and payments for drinks and food and he was brilliant! Overall, I would highly recommend Rude lounge for their lovely food and drinks to host a party and will definitely be visiting again.
Jaina Modasia . 2024-04-02
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Great food, fantastic atmosphere and a very friendly welcoming team. I hosted my daughter’s 18 th Bday with about 40 plus guests. The whole team was were very cooperative and made sure to make my party a blast. Special thanks to Mo for organising it very smoothly. He let me choose the layout that was most comfortably to us and also to the other guests in the restaurant that evening. Also a shout out to Sidharth for being a great host to us all through the evening. The live DJ and dance floor added lot more fun to our party. Strongly recommend for group gatherings/ parties and family outings .
Usha Vemparala . 2024-02-25
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Great place with a friendly and comfortable atmosphere. Cocktails were great, service was on point. Food was lovely. Great evening out. DJ playing RNB later on.
jiten patel . 2024-02-08
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Delicious food, very good service and such a nice atmosphere.
Solanki Digvijaysinh . 2024-02-08
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I had dinner last night. They are served fresh salad with curry. Taste was so delicious i love it.
Chiku Panchal . 2024-02-07
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Bad service bad food and the restaurant is smaller than my living room.
K Singh . 2024-02-06
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If you want to try incredible food then try it in Rude lounge & bar, because they are providing food with love.
deep radadiya . 2024-02-06
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Amazing music on Saturday night
sarah rahman . 2024-02-04
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Very small area .All food is reheated. . As it says rude lude lounge. All owners are very rude . Better go opposite the road many good restaurants. Don't waste money and time .
mr vapour . 2024-02-04
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food was lovely, service was bit slow for getting the food over. Had a bar and DJ was good
Shweta Rajani . 2023-12-16
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Nice cozy restaurant, with good food and where one can have a good conversation without the loud noise. If you like spicy food ask for 🌶 chillies. Happy to recommend this restaurant!! Sailesh
Sailesh Shah . 2023-12-15
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All I can say …. EPIC ! Outstanding service, great Dj and the best 40th party I had with my girlfriends. Right from the start … from deciding the menu to suggestion Rude management was there on every step. They made sure it was special and indeed it was. The food was scrumptious and I mean it …Loved everything …! Extremely caring staff and an amazing party place … with heart and tummy happy. Thanks Rude for a memory etched forever x Supriya.
Supriya Teckchandani . 2023-12-10
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Five of my friends went in just before New Years and we had a complete ball at Rude Lounge. Excellent personalised service, very complimentary staff and tasty food.
Anamika Bhatnagar . 2023-12-05
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Terrible booked last week for 8 people for the 16th Dec , he just called me up to cancel my booking !! Luckily I already had a backup plan as celebrating my birthday can u imagine if I didn't?
S S . 2023-12-03
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Recently I went to London for vacation and one of my friend suggested me to visit this restaurant for the best Indian food. This restaurant has good atmosphere, best staff response helps us to find best drink option and food option. Overall it was my best experience in this restaurant.
Patel Vish . 2023-11-21
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I went London for business seminar and in between I have visited this restaurant. It has good and friendly atmosphere with melody background music. This restaurant has so many type drink and food which are good in taste. I would recommend my family and friends however goes London should visit this restaurant.
Anil Patel . 2023-11-21
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We came here with a group of friends for dinner on Saturday and it was amazing. The staff were attentive, the Indian food was tasty. My favourites were the absolutely amazing cocktails. Definitely one of the better cocktail bars in batch end.
Strategic Web Success Ltd (SWS Ltd) . 2023-11-18
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One of the best Indian restaurants in hatch end. Enjoyed the paneer dishes and cocktails were amazing.
mamta kotak . 2023-11-18
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Best hangout place and there is music on weekends so try the place and food I ordered Indian food the service is excellent and hospitality is awesome
Patel Sid . 2023-10-31
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Best place for hangout and good atmosphere for party and gathering
NIYANT PATEL . 2023-10-31
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Excellent service and food is awesome and please try Indian food
Deep Joshi . 2023-10-31
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Rude Lounge & Bar in Hatch End is a delightful culinary destination. Chef Sunil's expertise in Indo-Chinese cuisine takes you on a gastronomic adventure like no other. Their fully stocked bar offers a wide selection of beverages, from beers to handcrafted cocktails and exquisite wines, all within a beautifully refurbished setting. Whether it's a cozy dinner or a group gathering, the ambience is perfect. With the convenience of free on-site parking and options for dine-in, takeaway, or catering for special events, they truly have you covered. Dive into the fusion of flavors at Rude Lounge & Bar, and you won't be disappointed!
Aryan Patel . 2023-10-31
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Best ever service i have tried so many places and kindly try indian food here
Ujas Dabhi . 2023-10-31
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Thanks Mo, for a fantastic evening! The food was delicious, the service provided by you and your staff was impeccable, and the DJ played a mixture of music for old & young!
Vinay M . 2023-10-29
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Food was excellent and service was good but food took too long to arrive. The seating is a bit cramped. I'd go back for the food.
Amit Sanghvi . 2023-10-14
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Had such a lovely evening at rude lounge .. the staff was lovely and friendly .. we went for a surprise birthday meal during the week honestly very relaxed vibe music to our taste .. we requested and they delivered .. been told they do nights on weekends with a Dj also have a function room up stairs food was lovely spicy at times overall really good night we defo brought the atmosphere we was the only ones in there .. also received a 20% voucher for Wednesdays .. (at the moment ) Thanks for having us and we defo will return And highly recommend
Jaylee Graham . 2023-10-12
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I have had the best night here. Food was delish. The staff were so accommodating, kind and generous. Couldn't do enough for us. 10/10! Best night out I've had in a long while. Even gave the birthday girl a free bottle of prosecco. Can't wait to come back! A hidden gem! You will not be disappointed! 5*****
Hayley Ostrowski . 2023-10-12
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Went to rude for the first time on Wednesday. Service was excellent,really friendly and helpful. Food was equally as good. Would have no hesitation in recommending. Now my favourite Indian restaurant in the area.
Vish Patel . 2023-08-18
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What a great place! Been meaning to come to Rude for a while and finally made it. We arrived at 5pm, and was greeted with a smile. Food was amazing and well cooked. Cocktails were also well made. Nice mellow music playing in the background and not so loud like many other places. The space is small but they have done well utilising it and lovely bar decor too! We had a lovely chat with the owner and head chef, what a humble man!! You don’t normally get this service in a restaurant. He then went out his way to come and ask if the food we ordered was good and if he could assist us any further. As complimentary, they didn’t charge us for a beer, apple juice and plain rice for my baby. What a great, friendly service! Definitely one to visit in Hatch End! Thank you again!
R D . 2023-08-13
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Superb selection of Indian food . Great tasting in a very comfortable setting.
Chris Keegel . 2023-08-11
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We had an excellent time last night at Rude. Brilliant service the staff were fabulous, attentive and very caring. We had taken family who had come over from America and they were impressed. The starters and all the mains were delicious. One dish we didn't quite like but the staff were apologetic about it and took our feedback on board. Definitely going to be our regular go to place now as the service makes it. Also the DJ was fab we loved the music! Thank you for a great night!
Aarti Patel . 2023-07-23
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Food was amazing, we had complimentary shots for waiting as they were still setting up although we had booked the table for 17pm, the atmosphere was nice , staff were friendly and enjoyed our food, will definitely return again
Prashila Chudasama . 2023-07-19
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So the starters we had were nice but lacked a little flavour, the mains however were really delish. The cocktails were well made and yummy. Service was good. The place is quite small and filled up later on in the evening.
Sima Patel . 2023-07-16
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Been once, food and service was amazing, going again for a birthday celebration 🎂
Neela X . 2023-07-05
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Very good tasty food . I recommend
Nisha Patel . 2023-06-30
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Absolutely fantastic place! The staff were so nice and accommodating, very friendly, very helpful. We had a lovely meal followed by drinks and dance. They had a DJ, great atmosphere and wonderful people. Highly recommended
Sorina Bolache . 2023-06-24
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Slow service, all the staff just stand in a corner
Minesh Popat . 2023-06-24
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Just went for drinks and the outdoor seating area was nice and relaxing on a balmy summer evening. Shame about the bizarre name given to this venue....not quite in line with the area!!!
Onnie O . 2023-06-16
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Great prices on drinks. Was a quick drink in there as they were closing. Music was good whilst on there
Chirag Shah . 2023-05-27
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Had delicious food at this place, really tasty! We had the chicken masala, paneer butter masala and Kadhai bhindi. Thanks to Sunil (the chef) and Mo (manager) for a great experience!
Risha Patel . 2023-05-21
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My friends & I went for the first time at Rude Lounge. The food both vegetarian & non vegetarian was delicious. Service was excellent. Oreo dessert is so yummy!
rajesh jasraj . 2023-05-04
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Beautiful bar/ restaurant and all the dishes I tried were delicious. Very friendly staff. A perfect place for a date.
Saam Forouhar . 2023-04-14
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Excellent food, great service. Will definitely go again. Thank you.
Tim Pritchard . 2023-04-09
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Food is amazing especially the paneer.
Priya Patel . 2023-04-05
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Last minute decision to visit after having dinner elsewhere...the music was on point, DJ was great! Drinks and service were great too...a great local evening out if you're not looking to go into town! Highly recommend!
meera Dodhia . 2023-04-02
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Small inside, but good service and food. There were no draught beers though. Also, no round tables, which would be nice for 7-8 people to talk to each other.
Amrish . 2023-03-29
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This cozy restaurant has left the best impressions, I went with my friends for my birthday celebration and totally loved the personalised service and food. They’ve good food options and I would like to mention staff name Alvis, he made sure we were having a good time. Thank you Alvis! We will surely come again🥂
Kinnari Desai . 2023-03-16
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The reviews for this place were not good but I thought we should still try. However as soon as you enter it’s like stone cold, they said the heating was on but it 8pm on Friday night and it’s not inviting. Our group decided this was not acceptable and we walked out. The place was barely occupied and they’re no wonder why. Btw. We spoke to the owner and he got really defensive about his restaurant and did not accept it was cold. Anyway good luck to you if you think this policy works but I certainly won’t be going there any time soon!
Deepak Mehta . 2023-03-11
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Amazing food...my husband and i have just had a lovely meal at Rude Lounge and he is the most fussiest foody i know. He abosutly rated it the number 1 indian restaurant in Hatch End. I know some of the other restaurants take the highlight but you really have to give this place a go..well deserved review. Oh and their cocktails are great too
sapna tankaria . 2023-02-23
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Went here on Valentine's day and have fallen in love with the food. Had Rude special chicken gravy and naan. The naan was so soft and the chicken gravy just perfect taste and spicy level. Also the service is quick and the staff is very welcoming and sweet. I am gonna be a regular visitor here. 10/10
pallavi nagap . 2023-02-23
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Highly recommend for there delicious vegetarian food.. There food take me back to Mumbai food.. I am definitely coming back to try some more..
Rutu Patel Biniwale . 2023-02-18
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Fabulous food, great decor, courteous staff. Really enjoyed our night out on Valentines night.
Joanna Lewis . 2023-02-16
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Great service from Mo. Good food overall
Shivani S . 2023-02-14
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The food is really authentic indian. We often order and eat at many fancy places, only to be disappointed with how much garlic and oil people use. Things take turn for worse when food is not cooked properly like chickpeas. Not at Rude. In fact, the place is just the opposite. We were looking at the menu, and a gentleman started talking to us about the restaurant. When he mentioned he was the owner of the restaurant, we just entered the restaurant to check if food was as good as the owner. It quietly was, staff is polite and food is too delicious not to visit again. 10 out of 10 for this one.
Pallavi Sharma . 2023-02-13
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The worst food I have eaten. If you are going to serve food to the public make sure its fresh and not microwaved. Food quality is very important, if you have a passion for food you would know what/how to deliver. Appalling.
S V . 2023-02-11
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Delicious and authentic food, good portion sizes
Chandan Hinduja . 2023-02-06
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I celebrated my special birthday and food was amazing.
Parul Mishra . 2023-01-30
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We celebrated my 40th birthday here and got a private room which was nice. The food and service was very good and we all enjoyed. After 10.30ish the restaurant turned into a bar. Be careful here when visiting the bar as they don't show you what they are charging to your card. We ordered single rose taquilla shots and got charged for double. Its only when we asked the person charging us to give us a receipt when we found out he was charging for double. Upon complaining he insisted he have us doubles but when we asked him to prove it it was evident he was trying it. After this he gave us the round on the house, but we still got his lip service after we went for another round, prompting us to leave the joint and call it a night as it left a sour taste to a rather amazing dinner celebration. The owner was very nice and approachable though hence not giving any more stars off.
Dilesh Daya . 2023-01-17
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Went with my friend for Sunday evening drink and food. Excellent decor and food was very tasty. We had chicken wings and chilli chicken. Both were superb. We also had chef special Rude chicken curry, it was very tasty.
Tushar Patel . 2023-01-15
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Stopped for a couple of glasses of wine after dinner Relaxed vibe, reasonable decor and friendly management Nice setup for private dining rooms, something that has been missing for sometime
Vishali Doshi . 2023-01-01
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Excellent service, very professional with helpful staff. The food was delicious and served promptly alongside a variety of drinks. Information concerning the allergens was provided. Strongly recommend the cocktails.
Moni Nagy . 2022-12-30
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Fantastic food, top service, great cocktails. Highly recommend.
Sonal Uberoi . 2022-12-30
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THE WORST FOOD WE HAVE EVER EATEN ! As a group of close friends we have been eating out for over 35 years. In all this time we have never encountered such awful food and pathetic service as we did this week. Fusion381 had changed to Rude Bar, so we thought lets try. There is an obvious lack of communication and understanding between staff and nobody even knew how to treat customers at all. I wonder if anyone who owns or works at this place has ever had a good experience at a dining establishment. All of us are seething at this pathetic excuse for a restaurant. As an Indian restaurant, I am flabbergasted that they have no idea of the variety of taste available throughout London and particularly in the Middlesex area. If they had - they would never have even opened with the quality that was served. Firstly one of the friends had ordered a separate takeaway for his son. The restaurant missed out a main dish - which when advised blamed the friend. No apology. One friend ordered an expensive passion cocktail which was basically Rubicon carton juice. When he ordered a ginger ale, they brought a ginger beer - then insisted and argued that we had ordered a ginger beer. This friend has never drunk ginger beer in his life. They had no common beers - like Bud - and the draft wasn't working. We ordered both Veg and Non Veg - a total 7 starters. None of the waiting staff knew what the dishes were, and gave a Veg dish to Non Veg section of table - which was only realised when a fish dish finally came. So we had to order an extra dish. Our cost restaurant fault. The owner Mo had to come several times to reconfirm everything because he was so unsure of what he was doing, and kept giving us dirty looks. There was a drinks waiter who just stood there - poorly dressed - as if he was doing everyone a favour. No welcoming attitude. The waitress was new and had no clue and no training - and that's the restaurants lack of training. .Drinks would come unopened, and we had to ask for glasses. After finishing starters we had to ask them to clear the table and were told it will only be done when before mains were served. One friend had dental problems so I had asked when booking if you can grind the food. They said yes. At the restaurant they said no, and then they said yes then no again. Then we had to call the chef who finally agreed. Disgusting service ! When we ordered the mains ALL of the food was in EXACTLY the same sauce. This was like going to a poor restaurant in the 1970's. When I said this to Mo, he insisted that all the sauces were different. His attitude wasn't friendly or welcoming. If you are in the service industry you should know that the customer experience is paramount. All in all it was the worst experience in a restaurant I have EVER had. MO !!! Friendly advice SHUT DOWN NOW ! As Mahatma Gandhi said, “A customer is the most important visitor in our premises. He is not dependent on us, we are dependent on him. He is not an interruption in our work, he is the purpose of it. He is not an outsider in our business, he is part of it." But Mo I guess you don't care. We were 7 people who will tell at least 10 people and these 70 people will mention it to at least a few more. Good Luck ! It was an expensive lesson with a £36 service charge which was way too high for the non service. The only reason there is 1 star is because there is no lower option ! Thorough waste of time money and very bad food. DO NOT GO TO THIS PLACE !
Jason Cook . 2022-12-24
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Very nice food. Good atmosphere. Nice restaurant Veg and non veg options
UK Traveller . 2022-12-08
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This is our first visit to fusion for a birthday celebration, and I must say I was very impressed with this restaurant. The proprietors were very welcoming. We were given a tour , excellent. The food was excellent, service excellent. We would definitely recommend this for a really good evening out. We are looking forward to our next visit.👍🏼🥂
Rose Douglas . 2022-11-15
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Had high hopes but the unfortunately the dining experience wasn't up to scratch. Food was severely overcooked and actually what arrived was different to what was stated in the menu, i.e. missing compnents to the dish. Also there was a delay in serving the food and when it did come, the sides came much much later and with regular prompting.
V S . 2022-11-11
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The old Natwest building is beautifully transformed into a sophisticated restaurant with an elegant bar. Music was good and there was a lovely vibe to the place. The service was friendly and we felt taken care of. The menu looked interesting and the good was presented well. However, the flavours didn't quite match the high standard of presentation and service. We tried the vegetarian sushi, halloumi sald, korean chicken wings, miso aubergine and sweet potato fries. Unfortunately nothing stood out from a taste perspective.
Neha Lakhani . 2022-11-05
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Amazing food!!! Such friendly Staff. Good vibes ✌🏼
Louise Egan . 2022-10-13
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One to recommend for sure!! Fantastic food and service! Tried out a new restaurant in Hatch End which id noticed as I'd passed by a month before. The building caught my eye as it looked more like a bank than a restaurant. I was soon to find out thats exactly what it had been! I peaked in and saw the plush, brightly coloured furniture and unusual decor and the menu ... it all looked so good. It was now on my to do list. So Saturday night, myself and 7 friends went there and were not disappointed. Loved the quirkiness of the restaurant, the food was excellent, service (thank you Keely) and attention to detail was wonderful and the cocktails 🍸 were amazing (thank you Rakesh)! Ill come back to food recommendations in a minute but have to say, loved the wine room behind the old banking cage doors and they even have a private room which they told me can be reserved for groups that want a bit more privacy. Also important, the toilets were beautifully designed and felt plush. So now to my favourite topic ... food 😋 To start, I had the seared Scallops on a bed of pea & mint puree - beautifully cooked and a delicious blend of flavours (do ask for a teaspoon so you dont miss out on any of that sauce)! For main, I had the Seabass fillet on a bed of mixed vegetables which again was perfectly cooked and the saute potatoes with it were amazing and seasoned to perfection. As you will see from the photos my friends all had different dishes and i got to try the truffle fried roll sushi, the king prawns with garlic, the truffle fries and my only decision now is when to go back and what to try next. The owner is Manish and made us all feel so welcome and special. If you happen to call to book, id appreciate it if you said you saw this review as im a woman of my word and told him id do an honest review... Ps. The group of youngish girls in the photo, an 18th birthday I believe, (dont know them lol), did all agree to me sharing this photo as it shows the size of the private room really well xx
Sara C . 2022-10-02
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Total Rip off Cocktails advertised at £6 only had 3 got a bill for £27.00 asked why it was so much, got told it was 12.5% service charge! How did 3x£6 +12.5% =£27?? And didn’t even flinch when asked why it’s was so much!
A P . 2022-09-24
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Me and my son last to Fushion 381 for the first time. The atmosphere and food was amazing. We felt welcomed and had an amazing time. My 12 year old loves the food and didn’t want to leave as he loved the music with DJ. I had a sushi which was delicious. Highly recommended and will go again Great for parties or mums nights out!
Dilorom Ruzmatova . 2022-08-14
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A really bad experience, one that I would not want any other customer to go through. Following the arrival of our starters, which was dry, old and tasteless I had mentioned it to the server to feedback to the chef! Therefore, I had hoped they would make an effort with the main meal - and to my shock the tiger prawn was tasteless, the lamb chop was over cooked and the vegetables was clearly microwaved and had no taste! It’s absolutely mental that they are charging premium price for what seemed like canteen food! Whilst I understand the servers are not responsible for the food, when the bill arrived I mentioned that the food was really bad - however the server was only interested in the payment there was no customer service or an offer to make things better. As we were leaving we overheard a couple complaining about their fish being undercooked - so I don’t know whether the food is always this bad or whether it was a bad day. However, I will not be visiting this establishment again given the food was awful, and to make things worse the server did not care about our experience/feedback. I’m annoyed that I wasted £85, and left the restaurant starving/hungry! I would have rated this restaurant 0 star if that was an option!
Arjian Lingam . 2022-07-20
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The vegetarian food was well cooked and well presented, however the portions could have been bigger for the price. The chicken wings was pretty standard, expensive for 6 small wings. They did ran out of original Rose we ordered, then ran out of botteled Peroni beer. Service was really good.
Promod Mistry . 2022-07-16
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I went to fusion to try the food that my friend recommended to me. When I went there I expected an Asian menu, however I was offered steak and chips. It was as if I was being served a full English in an Asian restaurant. It just didn’t make any sense. Safe to say I’m very disappointed and will not be going back.
Mel . 2022-07-13
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I had previously been to the restaurant for a birthday celebration, I loved the food however the change in the menu really lowered my expectations and has caused the standards of the restaurant to drop. Hopefully they bring back the old menu.
Yola . 2022-06-26
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Menu is not the same as it was, it is now confusing and difficult to comprehend. Do not waste your money coming here, food is also overpriced!
JASMINE . 2022-06-25
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It’s a one star for me as the menu has changed. I really preferred the old menu. I always realised that the standards have dropped. This has me question what has happened to the old menu. For this reason, I don’t believe they’re meeting the customers needs.
Nora ahmed . 2022-06-25
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I have to say this place is just absolutely amazing ! Food was super delicious however we have to say it was the service that topped up the whole evening!!! Couldn’t have asked for a better birthday venue for my sister - customer for life !! ❤️
Edyta Jabes . 2022-06-18
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Thank you guys for everything. As always everything was spot on and just flawless! Food was delicious and was made to feel like a Queen on my birthday!!! Nothing to fault. Thanks again
Alicja _ac . 2022-06-18
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This is my second time coming over and once again they have out done themselves. Everything was spot on! From food to service just effortlessly perfect- already looking at my calendar for my next trip, thanks again !!
Anna C . 2022-06-18
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The vegeterian menu is quite limited (feels like you could make any of the dishes veggie so an option on that would be great) Found the portions small and the food average (especially for the prices you're paying) Atmosphere was really nice and I'm glad there's a different type of restaurant on the high St.
Mahesh Gami . 2022-06-06
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Food was decent, could have more meat in the food. Not the best attitude towards people. Felt rushed. But its Halal which is good.
vishal maugi . 2022-06-05
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Nice decor, good food and drinks, but please can the waiting staff smile and welcome their customers (especially the lady tonight). So miserable! Get that right and you have a success
David Bashford . 2022-06-04
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Maneesh, Ibby and Vicci give amazing service and really make you feel welcome! The food is in the name, it's a fusion and it works. The salmon I had was juicy and cooked to perfection. The skin could have been crispy but that's a personal preference. The building used to be a bank and the owners have restored it beautifully, you feel like you've walked into a Mayfair restaurant. The staff overall are lovely and super attentive. There is a wine cellar downstairs and also a private dining room which seats 16-18 people. Try the sweet potato fries
Sharin Schwan . 2022-05-28
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Overall, a lovely addition to Hatch End. Pros: finally a decent oriental type restaurant in the area. Decent sized portions. Tasty food. Very friendly owner. Beautiful decor. Cons: charged £1 for sauces! What oriental type restaurant charges extra for sauces? None in my experience. This is not a necessary cost and made the restaurant look a bit petty in my opinion. All the meals should offer the option of vegetables, prawns and chicken I noticed some didn't eg the Massuman curry which only offered lamb and prawns as options. Cocktail and alcohol prices far too high - c'mon folks we are living in a recession practically. If you want continued business, perhaps consider offering happy hour cocktails to continue getting that footfall through the door once the novelty of being the new restaurant on the block starts to wear off. Look at how well Izgara are always doing with their happy hour cocktails.
Nita Kamdar . 2022-05-27
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Food, drinks, ambience and staff all get a 5 rating! This is a definitely a jewel to the Hatch End high street and here to stay!
Ramya Ramesh . 2022-05-26
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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444 Opinions
Such nice restaurant, especially their kosha mangsho. My Caribbean friend loved it so much. I used to drive all the way there only to eat in this restaurant. It is so sad that it closed down.
819 Opinions
I love brun so much the drinks are unique and so nice. The atmosphere is always calm and the staff are so friendly and welcoming. It’s my favourite spot, I recommend the taro ice latte for summer time and a Spanish rose latte hits the spot in winter. Hope you enjoy.