Rudding Park in Harrogate

Our Sunday lunch was a dissapointing visit Sat us in a cold conservatory, food just warm

Fantastic trip at Rudding Park - honestly this place is amazing. Perfect setting. A little pricy but well worth it.

If I could rate this venue higher I would, top customer service, nothing was a problem. Great food and lovely grounds. Attended a wedding and the wedding planner was outstanding!

I recently stayed overnight and overall had a good experience. The spa is extremely clean, and I would highly recommend it. Everyone was extremely nice and professional, especially the girls at the spa and at Horto. However, there was a situation that unfortunately marred our experience. As we were on a budget and had already paid for the package, we politely requested to have the service charge removed at check-out. The lady at the front desk appeared to take extreme offense to this, and her demeanor became rude; she didn’t even look at us for the entire check out process. We noticed that other guests were offered assistance with their bags and were given friendly farewells, but we did not receive the same courtesy. We were simply told that we were checked out without a goodbye or any pleasantries. While we would have happily carried our small bag to the car ourselves, the way we were treated because we opted out of the service charge was disappointing. It left a negative impression on what was otherwise an enjoyable stay. I hope this feedback is helpful, and that future guests can continue to enjoy the wonderful facilities and friendly staff without encountering similar issues.

The hotel, from my personal point of view, is overrated, especially after you have been to another nice hotel with welcome and warmth, this hotel is more posh and superficial. Most of the staff at the reception are very nice and helpful - this is good. However, at breakfast, it doesn’t seem the staff are permanent or well trained. Some of them stand together chatting, or chatting cross the door when the guests pass by. The service was very slow, waited a long time for coffee and tea to be served. Something the waiters have promised - never got a feedback. The dinner was so so, no daily special but the same menu all the time. The cheese burger for kids was very hard to chew, not much flavor in it either. Not recommended to families with younger kids as there is only 1h in the morning and 1h in the afternoon splash time in the indoor pool. It was a bit strange to have people training in lane during the splash time in the pool at the same time. The cleaning service was also very slow. We called 3 times for cleaning. There was no cotton stick or pad, nor body lotion. Very limited stuff. The air condition didn’t work perfectly and thus we had to get the staff over several times. This is overall not money-valued for a 5-star hotel.

I've photographed numerous weddings at Rudding Park, and they never disappoint. It's always well-run, and the food is lovely. The grounds are excellent, and there is plenty of choice for portraits. I have always loved shooting at Rudding.

This is without doubt our favourite spa to visit in the UK. It's absolutely amazing. We did the spa package with an overnight stay, access to the rooftop spa and dinner allowance and it was worth it! The rooftop spa is great with a massive outdoor heated (hot!) pool and various steam/sauna/experience rooms. The rooms are the highest standard (we had an upgrade to ours with a terrace). We are at both clocktower and Horto restaurants and both were excellent (including the breakfast!). And the dinner allowance with the room makes it a no brainer. The service is sublime, all the staff were friendly and helpful and are there to make your trip extra special! We've been here twice now and will certainly be coming again in the near future. Thanks Rudding Park!

Fantastic for families , parks. Walking, animals birds, ducks dogs, brilliant for coffee and snacks for adults and kids, and of course ice cream, 😂

This is my third time visiting but this time I brought my partner from Australia and he agrees that it’s the best place we’ve ever stayed. Sensational facilities and top class customer service. This should be a 5* hotel. Every time I visit home I will be visiting. Thanks team.

We staying at Ruddington Park one night but packed a lot in! Upon arrival, we had checked in. The chap at reception was v jolly. We had lunch at the Clock Tower and then headed for our facials. We were late by 15 minutes due to travel issues but the therapists kindly fitted us in! Post treatment, there were various relaxation rooms, visual, audio, the sleep room and a general relaxation area. Tea was available. We hung out in the sauna next with another friend who had just arrived and headed to the indoor pool for a quick swim before heading back to our rooms to change for dinner. The rooms were adequate and two of us had interconnecting doors which they kindly unlocked!!! We also had a terrace each which was divine!! Dinner at the Clock Tower was fine. We had breakfast here the next day too and spent some time in the outdoor hot tub before we left. A really lovely place!

Pleasant place for coffee. Service good, although paying took an age.

Absolutely beautiful resort and the customer service, particularly from Richard is absolutely exceptional. We had an amazing stay and I would highly recommend.

Dropped in for lunch and it was definitely worth it! Absolutely delicious food, great service and a lovely place. I would highly recommend for any occasion, including a spur of the moment lunch! 😃

We came for a spa overnight stay to celebrate my husband’s birthday. The staff were (in general) lovely, room was wonderful and the spa was great but the food in the main restaurant was dreadful. We waited an hour and 40 minutes for food which was inedible only to be told that they were busy and the food had to be overcooked for hygiene reasons. This unfortunately marred the entire weekend and at the prices charged was completely unacceptable. Won’t be back, there are plenty of similar places to choose from.

Lovely hotel in a beautiful setting

Fabulous place, everything is excellent, close to Harrogate.

Reece and the team were fantastic and a credit to Rudding Park. Will definitely return and couldn't recommend enough ! 👌

A beautiful hotel and what it offers, staff are so polite and attentative, great efficient service.

Amazing babymoon night away! From the moment of getting our bags out of the car we were greeted by a lovely gentleman who insisted on carrying our luggage to reception. We were early so our room wasn't ready yet but the friendly reception staff said our luggage would be taken to our room ready for when we'd finished in the spa. The spa.. what can I say, second to none! Staff amazing again, the best facilities and felt truly relaxed after our 2 hour rooftop spa experience. We then went to have lunch in Horto in our robes and some of the best food we've had in a long time. By this time our room was ready so the spa called reception to come and collect us to take us to our room. Lovely spacious room with Molton Brown toiletries and the comfiest bed. As part of our package we had an allowance for the Clocktower Restaurant so after getting ready we heading down there for some more amazing food and service. After a well-rested night's sleep we headed down to Clocktower again for breakfast which of course was delicious! We were very impressed by the service in all areas of the hotel and cannot wait to come back. We did pay the additional service charges as felt they were worth every penny as we didn't lift a finger the whole time we were there. Thank you for making it such a memorable experience ☺️

Good . I would say overcrowded.

Popped in to book a room for my wife's auntie's birthday and stayed for lunch. Lovely place, helpful staff and I enjoyed the food. Looking forward to the birthday party now

Lovely place and great SPA but not that relaxing, bit go go go feel Downside: Drinks in the afternoon, service was slow and ended up chasing request’s, similar experience at evening meal, had to chase drinks Bar area is odd / not relaxing, no “real” bar area, just sat in a corridor it feels or a “library” type room, which looks / feels more like a afternoon tea place or something you would see at a old people’s home. Upside - struggle Left disappointed for the price.

Everything priced just right to keep the riff raff out.

Used the Jupiter function room Lovely helpful and friendly staff with nice food

We returned to Rudding Park to celebrate our 20th Wedding Anniversary, we had our wedding reception at Rudding Park all those years ago! The welcome and service we received were fabulous. Everyone looked after us so well and we had a wonderful time. We enjoyed an afternoon at the rooftop spa and our meal in the Clock Tower Restaurant was delicious. Thank you to all the attentive and friendly staff, you made our stay a memorable one.

Update: I was asked to email the team with my details, which I did on 31/01/2024, did not hear back, chased on 27/02/2024, still not heard back nearly 2 months since original email. This just adds to the atrocious service. I used to be a regular who would visit multiple times a year and also recommend to friends, family and colleagues. However, my last 2 experiences were both below par, 1 of which was a birthday gift for a friend, it was the treatments that let us down. On my second time where I left quite unhappy on my own, I was advised to leave a review in the survey sent after and I would be contacted by someone, which I did, but did not hear back, it's been months since then. I had hopes to book again since then for my birthday, and also a hen do, but the last 2 experiences and after services have put me off from doing so. I no longer recommend to others and have since advised of alternatives, such as Swinton Estate, and DoubleTree in Harrogate. It used to be a lovely place to visit and my top recommendation for others, I'd even vote for it in Spa Awards, sadly no more.

The customer service was amazing. All those thank you and and an occasional sorry we’re delivered with genuine care. Great how the staff noticed us when we saw the sign for the cinema and stop what he was doing to show us. Lovely touches. The ladybird in the bedroom after the bed was turned down. The luggage delivered and put away. We were here on a work conference. The service, room and good food made it perfect. Thank you

Amazing stay could not fault any of it. Staff all amazing, thank you to Alex who is the perfect person representing Rudding at Reception but all staff need a shout out. Well done all and thank you.

We had the pleasure of hosting our wedding at Rudding Park on 10th February 2024. We are only just coming back down to earth after the most incredible day. The whole events team at Rudding, from Izzy, Amy, Will and Sarah were helpful and attentive throughout the wedding planning process and on the day itself. Rudding was very accommodating the day before our wedding, as we had a rehearsal in their beautiful chapel and then a drinks reception. On the day itself, Rudding pulled off a truly fantastic day, coordinating and entertaining our 170 guests virtually seamlessly. The Russell room for the bride and bridesmaids to get ready in was an excellent space and Jen did a fabulous job with the bride’s hair. The groom and groomsmen thoroughly enjoyed their stay in the Lodges the night before. Our ceremony in the chapel was exceptional, it is such a stunning space and Rudding’s florist Colette decorated it so beautifully, as many of our guests commented. Being able to make use of the chapel with our chosen celebrant Eleanor was the most unique and special part of our day. Amy was so helpful organizing all the bridesmaids and sorting the brides dress for the ceremony. Our drinks reception had delicious cocktails and tasty canapés and the dinner during the reception was equally delicious. Service was excellent, we never had an empty glass. The decoration and set up of the Radcliffe room for our reception was a real showstopper! Service continued late into the evening and all the staff we interacted with were lovely and helpful throughout. The timings of the day were well-coordinated and we hardly noticed the rain as Rudding organized many umbrellas during the fireworks. Our bridal suite was beautiful and we thoroughly enjoyed our time in the spa that next day. When we were leaving after the weekend, Peter was incredibly helpful in packing up our car with all our luggage and wedding gifts. If you are thinking of getting married at Rudding Park, absolutely go for it, they made our wedding day so incredibly special and we cannot thank them enough!

Celebrating with an overnight stay with meal / spa / massage Service wonderful and on parr with the much more pricier Grantley Hall Shout out to Ashley who found the Cointreau… Well done Rudding … your staff are a credit to your wonderful hotel & spa