Ruby Cantonese in Northumberland

Visited this takeaway 2 weeks age really enjoyed it looked and tasted very nice, decided to give it another try could have not been more disappointed, Chicken curry was like oily water,no taste and watery , garlic chili beef had no taste and full of bean sprouts, egg foo yung looked and tasted foul disgusting whole lot ended in bin, will not be returning , possibly different chef but whole meal was disgusting ,

Visited this takeaway 2 weeks age really enjoyed it looked and tasted very nice, decided to give it another try could have not been more disappointed, Chicken curry was like oily water,no taste and watery , garlic chili beef had no taste and full of bean sprouts, egg foo yung looked and tasted foul disgusting whole lot ended in bin, will not be returning , possibly different chef but whole meal was disgusting ,

The food is always 5 stars from here and we have used these for last 3yrs. Not sure why anyone woukd give a bad review, jobsworths! Incedible food.

Ordered chix chow mein, special chow mein chix fried rice & sweet & sour chix. Presentation was good as was the smell however all three of us were suffering stomach pains shortly after eating & far to many visits to the loo.

As a long-standing customer I’d expect decent customer service when something goes wrong. Ordered chicken balls to be picked up, most of them were burnt, rock hard and inedible. Called up and was ‘offered’ either a replacement I’d have to collect, a refund or half a refund if I ate any! Nothing whatsoever for the inconvenience. I wasn’t using my fuel to go back again. Couldn’t get them to see that I shouldn’t be out of pocket for their mistake. Finally agreed on them delivering a replacement, they still wanted the food back so I gave all of it to the driver. They’re so tight they only included 8 balls instead of 10. Hope the whole lot wasn’t given to someone else. Needless to say I won’t be returning.

New to the area, we're so happy to have found Ruby's Cantonese! We ordered a Char Sui Curry with chips, S&S Chicken in batter with fried rice, pancake rolls and plain chow mein. The fried rice was bland, but everything else was excellent!Pancake rolls were crisp, tasty, but not greasy. The Chicken in batter was SO flavourful, tender and perfectly cooked, and the sweet and sour sauce was clearly NOT the standard jarred stuff that most Chinese takeaways use, and though I don't actually mind the taste of that, this sauce was definitely superior! My hubby said the curry was great, and even the plain chow mein was very flavourful. After trying 3 other places in the area in the last 3 months and being disappointed in all, we've now found our go-to for Chinese takeaway! Great service and quick delivery as well!

Always excellent value for money. Very meaty . The staff are excellent. Lemon chicken and honey roast pork are favorites

Ordered a ruby box and some prawn toast the best we have had yet everything lovely. Collects instead of delivery and kitchen was lovely and clean too. Highly recommended thanks

Sent all the wrong meals, when we called she was most disrespectful and unhelpful. Will never be back again.

Food always beautiful. Beef in black bean sauce is incredibly tender. Can't fault them.

Food wasn't as good tonight, couldn't put my finger on it was just not as good as usual which was a shame as we spent £27 on a take out for the 2 of us. Was going to send them a message via Facebook but no option to.

Very good, always a good service. Polite and efficient

Excellent King prawn and chicken satay, plus fried rice, and house special Chow Mein. Everything was spot on as was the delivery service - very quick.

This is our favourite local Chinese Takeaway. Food is always great and 99% of the time they deliver early, so happy family all round. Sometimes the chips can be a little dry, hence the 4 star rating but overall we love the food and choices.

Friday 9th September 2022. Last minute decision to order considering they close at 11pm. Ordered house special fried rice along with house special chow meign with a bag of chips at 10.25pm for delivery to bedlington. Total cost including delivery was £18.10 . Delivery arrived at 11pm. Never ordered from them before and I WILL DEFINITELY BE ORDERING FROM THEM AGAIN. FOOD WAS HOT AND TASTY VERY GOOD PORTIONS . WELL DONE RUBY CANTONESE. THANK YOU FOR THE HOT AND TASTY FOOD. OH AND THE TASTY BISCUIT THINGS . I WILL DEFINITELY BE ORDERING FROM YOU AGAIN. GREAT FULLY APPRECIATED. BRIAN HURRELL FROM BEDLINGTON STATION.

Great food, and they are happy to make to odd small change to a dish

Would not recommend, chips were half cooked and the curry sauce is far too spicy. The new orient express is much nicer but was closed yesterday (Tuesday)

What is happening, takeaways used to be to die for, now very poor everything being blasted in the microwave chips dry, dehydrated taste like cardboard. Very disappointing but if that’s how you want to run your business that’s up to you.

Food lovely and excellent customer service

We had chicken curry and a 2 meat chow mein wow was gorgeous 😍

First time trying and it wasn’t very nice. Curry was like watered down gravy and chicken chow mein was like a stew, all ingredients precooked and boiled, don’t think it touched a wok or oil. All the meals were freezing cold too. Search continues for a decent Chinese takeaway in the area.

Well I have to say I will never order from here again, first meal cold second meal just warm, first time we have had a bad meal from here, but it will be the last. Sorry to say

Always have good quality food, busy and friendly too.

First time, last time!!!! Got chicken curry, and the curry tasted burnt.. Chips were nice, but I wouldn't order again.

Just had a meal from them,And it was ABSOLUTELY FANTASTIC.WILL BE ORDERING FROM THEM IN THE FUTURE.

Always had good meals, flavours are very good and the food is fresh as you can get… Salt and chilli prawns are excellent, as is the chicken in black bean 👍

Was terrible ordered chicken curry given totally different meal rang them they were having none of it says that's what I ordered i no what I ordered I would avoid this place terrible customer service my name is Brian walton

Ordered chicken in THAI SAUCE. Appsolutely delicious. Most importantly the favours were there. Came on time and still hot. Have tried acouple of meals from here and never been disappointed. Thankyou

This was the best take away ever... Ordered king prawn sweet sour and chicken chow mein.... Food arrived on tym was red hot tastes lovely and fresh.... Was a good price will defo be using again well done Ruby Cantonese 10 out of 10 frm us lot 😃

It had been a long time since we were last there but we had a takeaway last week and it was fantastic, normally I go to Rainbow Chinese but now Ruby will be our go to place

Ordered curry house special, used to be a great takeaway, ordered house curry special, chips and rice. chips like "cardboard" curry chewy try another takeaway , shame it used to be good. very disappointed .

Excellent food. Delivery to Ashington and always arrives in good time and hot!

Best Chinese we have had in years

Food wasnt cooked propa and chicken was pink abit

Their beef curry is to die for Just right with a little spice to give it the flavour but not too spicy to make it uneatable This is coming from someone who finds most curries too hot Can’t wait for my next curry

Good fresh food, thank goodness they deliver to Morpeth which doesn't have a decent Chinese takeaway.

I guess since I was last there it is under new ownership but traditional dishes I knew from visiting years ago have changed beyond recognition. Sadly the taste and consistency and quality that enjoyed has gone. The fact that all main dishes are nearly 7 pound each means that it competes with local restaurants that I can have a sit down meal. The price means I cannot really call it cheap given the quality as well. Sad departure from what it was, but knowing this I will not be going back. Am sure theres others who enjoy their food but the cost and poorer quality than I remember to well below average, its not for me anymore

Tried it for the first time tonight. Got a ruby box. If you like hot chili food. get a box

Food was good, disappointed by the curry sauce.

amazing quality food all the time we order , good choice of food. One of the best in our local area and delivery always on time.

The best around for miles. Fresh, never over cooked, never over salted. A large range and great specials. Service is always pleasant.

I always have ours delivered. Service from start to finish is excellent. Food is gorgeous. I've ordered here for years and wouldn't go anywhere else.

Had a meal last night..absolutely delicious..I would recommend this place as best in wansbeck...try it !!!

Fantastic food, travel from afar and pass many other eateries on the way.