Royals Restaurant in Sandwell

I love there food and there service near disrespectful and always nice and kind

Good food chicken fillet burger meal best royals have been around a long time legends in cape hill

Horrible place. DONT GO! asked for a chicken burger and given cheese burger. service was horrible and the customers in the shop horrible to other customers. Asked to leave the shop. Never going here again. Don’t waste your money! food is horrendous!

Why is the chicken strip in the wrap gone so dry was never like this before such a let down as flavour is nice it’s like my jaws aching from chewing it.

Been around for the last 20 years in Smethwick. The food is always fresh and tasty. Prices haven't changed much! Very reasonable and good for a quick bite.

Wings good chicken good chips either fried in old oil or refried 100 times because wowwwwwww definitely ask for fresh chips please guys 🤦🏽‍♀️even though it should be standard, it's about a 30 mins journey to go home so I wish I had looked I would of sent them chips straight back

Refused to make a fresh burger. Wanted me to take an older burger.

I went in shop ask for burger 🍔 meal but there are nothing left any chicken burger he offered me I’ll make for you fresh but in few minute my burger was ready when I open burger it’s chicken strip they put in & hand me over wao hahaha I expect fresh burger not with chicken strip burger lol

Used to be really good, would rather come here then mcdonalds. They keep increasing the prices every week. Taking advantage. There fries used to taste so good so close to mcdonalds fries but now I honestly don't know if they changed the fries or how they are cooked but they are not cooked nicely any more - have to chew on my fries and that's not what I want to do. If your going to increase the price don't buy cheap wholesale fries because we come for the taste not the bad qualit, buy good quality food since you increase the prices anyways. They need to match the price range. And to add atleast pour a decent amount of sauce in the tubs, the tub finishes before the food because of the small amount they put in. Ridiculous

I have been coming here since I was kid. You do have ups and downs here. If you have a large order I would double check before leaving as they have forgot order many a time but they do replace it next if you mention it. Prices have definitely increase a few times but it is still better value Kfc or mcdonalds.

I have been coming here for a few years with my family and it never disappoints. Staff are friendly and helpful and the prices are cheap compared to near fast food places. I always get the chicken wrap and I love it. Niblets are amazing and you get a good portion for each meal. Maybe sometimes the fries are overcooked or the food is soggy but that's 1 in 20 chance. I will continue to come to this place.

Lovely melt in the mouth chicken and onion rings, friendly and helpful staff. The only thing that spoils it for me is when the shop fills up with loud school kids who push their way to the front of the queue and the staff don't say anything.

Cheap and cheerful, burgers are delicious, meals come with lots of fries and a canned drink. I usually get a spicy fillet burger. The chicken wings are quite nice too. Cheeseburger is decent but have had better, but from the price point you can't go wrong. Chicken burger is my go to though.

Cheap and cheerful. You can never go wrong here.

Good food at reasonable price and friendly service 👌 👍

Love the Masala fish burger, good prices for everything too

This is pretty good, I personally like the chicken mayo cheese burger! But, me and my family had a masala fish but our stomachs were hurting, just need to work on hygiene.

Awesome food as always Alhamdulillah, great friendly staff always a pleasure seeing you brother's, very fast and furious effective service Alhamdulillah 😀 👍🏻 😊 😉 😄 👌🏻 😀

Ordered wings and chips to find out most of my wings had hair ontop of them and even stuck inside some of the chicken. Also, all of the workers are men which is ironic as the hairs were very short and thick. They do not follow out food hygiene rules such as keeping hair covered or tied hack.

Amazing & Tasty Food with affordable price.

Initially they tried to take £10 extra from me, by not giving me correct change. After leaving I checked and they missed some food from my order so I had to go back in and get it again. It was a simple order. The chicken was rock hard and a tiny piece, fries were stale and cold. I recommend nobody goes here you’re better off visiting any of the other local places nearby. You would get more food if you go kfc. avoid this place.

Own experience not good. Food too salty not as good as it originally was.

Get the order wrong, but blame the customer even though I have clear spoken English, rude attitude.

Not worth the money I found hair in my food

Dirty food the buns are soggy the chicken was hard and the food was salty the shop is very dirty the guy with the glasses his a rude man and his was scratching him self didn't even wash his hands and the chips were over cooked and rude staff people don't go there u will get food poison

My mini fillet chicken burger was quite tasty and fresh, which I was surprised with. Service was quick, and the effort to correct any mistakes in our food order, was even quicker and efficient. My husband's first language isn't English and he misunderstood that he had to ASK for a double patty, rather than rely on the advertised photo (which was of a double cheeseburger). The issue was fixed swiftly. There was also a queue of at least 10 people, which is a good sign!

It's a good place to eat for less money, It will cost you 2 to 4 pounds for a meal with burgers (chicken , beef or fish) Fries and Pepsi. It's cheap and good to eat for less money.

The staff was friendly and helpful the food was freshly done

Food is amazing but they dont answer the phone

Cant go wrong for the price. Nice burger and nice wings. Will definatley use again.

Always fresh chicken throughout the day for many years now 👌🏼👌🏼💯💯

Food is great for quick evening meal

Very bad staff ,not helpful, most of the time forgetting something not complete order .

Royals is really good. I always get their cheeseburger and wings and it is delicious. Really love it and the sauce is mad. Keep up the work

Love their chicken strip burger, never fail to please, Reasonable pricing

Fire peri peri burgers and full chicken and they are reasonably priced

Yes Big changes.. Different staff food ok..

Not bad for quick food. Nice burgers too

Very nice food better than most shops on capehill when jr comes to food

I was eating some chicken pieces with the chips it was so so yummy ! but it's not the CLEANEST shop! Very friendly staff ! All good apart cleaning! Cheers!

I miss this place best chicken burgers and fries by far good quality food at a great price

Food is good but service was slow

For fast food on the go, chicken is always tasty. Offer a good variety of grilled burgers. Portions slightly on the small size.

Very disorganised, poor customer service and a ridiculously long waiting time for food that has already been prepared.

Dirty shop AVOID Not professional The food didn't taste fresh

The chips was cold ,the staff was chatting between then ,I was waiting long time for mi order to come.

Basically a halal chicken shop foods on point and fast been going here for years never had an issue with the food i would recommend this place

Ordered a mini fillet burger and only received one tiny chicken in the burger. Not per usual which is 2. I never knew that something so small can cause so much anger!!!!

Royals dot com serve tasty food. I would recommend if u want to enjoy ur meal order from there its tasty nd not even expansive.. Thanks

Food nice but takes So many orders together, when come home some thing is missing, happend 3 times, if ask no one takes responsibility

Worst place to eat and really unhygienic plus staff is bossy and rude !!!!! Staff really needs to learn how to treat a customer !!!!!

I’m not gonna lie, their food are amazing but they need to have some hygiene protocol that the follow it’s so dirty and unhygienic inside… An employer can cough whilst standing in front of a customer and not cover his mouth or wear a mask.

I reccomend this for take away it has amazing food especially the prices for it! I would reccomend the 2.20 chicken wrap because Its amazing. I wouldn't reccomend eating in due to many people come in and it's very small so claustrophobic people wouldn't like it overall 8/10.

Worst food around and very rude staff and very poor attitude. Dirty kitchen from what I cud see from the counter. If I hadn’t already paid I would never have bought from ere. Also very long wait told it be ready in 20 and still waiting 35 mins later guy didn’t seen to care and told me well next time go elsewhere.

Always get the orders wrong all the time but nice food

The peri peri chicken was amazing as usual. I don't order anything else! Shame the queues are long but I guess it's a sign of popularity!

Great taste as always.they should start taking card payments too now.

Busy as usual but the food is top notch - well the spicy peri-peri chicken is anyway as that's all I order! Great value for money!

I have been coming to this shop for the past few years they have the best food and the staff is also nice.would definitely recommend to everyone

Very very rude young lad who serving at the counter

Chips were oily gave to top crowns instead of heel on bun get staff who are not blind

Very bad service never came back. I don’t recommend because not 1st time

Lovely food, decent price. Wings are amazing but sometimes too small. Not a large selection of soft drinks.

Food can be better and they need to wrapmfood in paper wrapping for takeouts as liquids move about too much in container making it very messy when bringing back home

Chicken fillets are under cooked sometimes... and at other times they have quite delicious food. Make sure it's fresh!

Perfect burger loved the chilli and mayo combo. The grilled chicken burger is the best.

One of the worst places to eat. The place is not clean or tidy and the food is over priced and not cooked properly.

Staff are lazy and talk too much but food is nice

Food is amazing and fresh food always

Food is nice but staff need to work together always fighting shouting and shout very rude need to remember orders properly as I have to go back get it My daughter don’t eat from their anymore as she’s allergic to fish and gets sick so we don’t go their anymore

Its amazing, I love how they mix the sauces and the food is delicous! Though, I suggest maybe they can make the burgers a little bigger? But other then that its amazing. I highly recommend

Back in days it was good but now?

Probably the best chicken place in the area, staff are always friendly when I go in, food is of a high quality and not nearly as greasy as you'd expect from a takeaway, the hot wings are excellent, never had an issue there, would recommend if you're in the area

For the 3rd time I've ordered they always forget something. Whether it's a drink or a burger meal or whatever. If I pay why am i not entitled to what exactly i pay for. Yesterday i ordered 7 meals one was left out.. I wont be returning because I feel its deliberate. It's fine if its accidental but 3 times now?

Like the food but costumers services r bad

Great fast food restaurant at very good prices always cooked fresh

Foods ok but the service isnt the best

Food tastes good and cheap but staff lack customer service skills.

Great fast food. Nice and spicy chicken

"Good food". Wings very nice but too salty.

Fried chicken and more at a low price

Cheap and cheerfull you get what u pay for and what u get is good

Very very bad service all the time. The staff are always busy talking with each other and not paying attention to what the customer has ordered. Specially the little guy on the tills in the evening.every time gets the order wrong. Sack the idiot.

Food made me sick after 30min of eating...

Poor service, order was missing £2.50 worth of food, burger buns were soggy and chips tasted off, wasn't worth going back, 30 minute wait to between ordering and getting the food was just a bonus, will be avoiding in the future.

Probably some of the rudest service I witnessed, two meals were wrong so I politely informed them only for them to repeatedly deny that they messed up the order.....are they trying to say I do not know what I ordered?! When we finally got our order they were so grumpy and bitchy whilst making it despite the fact that I was polite. Food was not even that good, soggy chips and stingy with the sauce on the burger. They do not buy enough sauces for each table (there are like 5 tables) so you have to awkwardly ask customers for sauce...either get enough for each table or just do what every other chippy does and put the sauce on yourself. Further more diners were abruptly told to stop eating and leave in the middle of their meal cos the workers had to take a prayer break. No offence to any religion but atleast get enough staff instead of shoving customers out the door.

Best food around the area. Quick and cheap nothing more you can ask