Royal Oak Beefeater Grill in Tonbridge and Malling

A party of 11 family members visited to celebrate daughter’s birthday. We were warned in advance that due to a problem with suppliers some food items would not be available. On arrival we were updated on more items being unavailable. However, we visit frequently and were again served by the wonderful SUE! Sue was attentive to all our needs - age of party ranged from 77 years down to 3 years. The food was as always very good and service could not be faulted. Due to a somewhat smaller choice of food available from the menu, all attempts were made to satisfy all of us. Thank you Sue and all the staff. See you next time x

Great venue for our annual 'after track-day' car club gathering.

Had a lovely meal tonight. Our lovely waitress was Stacey and the chef tonight was Cameron. Our food was cooked to perfection. Highly recommend

Nice place, friendly welcoming staff however I was disappointed with the food. Had crispy chicken and chunky chips, was overcooked and barely edible with rock-hard coating and very fatty overcooked chips. Was with a large group celebrating a birthday so didn't feel appropriate to raise any complaints whilst in the restaurant. Can't fault the staff - just need to keep an eye on the timer with the food cooking>!

We love it down here, the food and the service is always great.

Stacey was a great waitress, very efficient and helpful

Lovely staff. Wheelchair friendly. Fast service. Reasonable prices. Huge menu to choose from.

Came in for a birthday meal but left very disappointed. Two out of four steaks were very chewy with lots of sinew. When mentioned to the manager he told me I should have asked for my rib eye well done!! Err, what?! Shocking response from a so called manager. He did take it off the bill but since I didn't eat it I would expect that. And they're not cheap either £21 for a bad piece of meat. Our waitress Sue was amazing though, obviously very busy but still very attentive and charming. I will only attend again if I know she is working and with a 40% off voucher. Not worth it without the discount.

Waitress Sue was great... Very nice food.

Update November 2024 Reasonable breakfast for the money, as children eat free. Service was good and friendly. Update August 2023 Had a great wholesome breakfast, staff very good. Update June 2023 Looks like the front entrance has been changed and smartend up. Staff friendly and helpful. Unfortunately the vegan sausages were not available. Update March 2023 Took advantage of a 40% off meal deal. Food and service as expected. Had Abbot beer on tap. Great breakfast and very attentive staff. Update December 2022 still have great funny friendly staff.

Lovely dinner here and what made it even better was Sue. She was an amazing waitress and made us feel very welcome. Great service and a lovely lady to chat too. Thanks!

Came for dinner and was seated straight away. Our waitress was sue who was really friendly, nice and very efficient. Took our orders, had a good chat and giggle. She laughed at my terrible jokes lol. Food was spot on and enjoyed a cheeky beer. Great atmosphere, great price, great attitude what more can you ask for?

Lovely, unfussy food. Service was great, Sue really looked after us and was great fun.

We went for dinner with family visiting from abroad, never in all the years of eating out have we as a family met anyone as friendly and funny as Sue, she is an absolute treasure who had us in stitches laughing….we loved every moment of our experience with her last night, an absolute credit to the establishment…definitely would come back, but she’d have to be our waitress…no one else could measure !

Lovely roast. Very busy but great service from Stacey. Definitely recommend and will re book with more of the family Great meal

Lovely meal with friendly service from our waitress Carol. Would definitely return

We came today after the fireworks at brands hatch and what a lovely evening to end a great day! Service was top notch, we had the lovely Sue serve us. ( we go a lot ) and service as always was fantastic. Food was really lovely! Was meant to take picture to make friends jealous but was too excited to eat. We had a good chat and laugh with Sue which was lovely as she had us all giggling. Great staff! Thank you for a lovely evening.

Sue was amazing really made the meal out enjoyable

Yeah pretty chill. Stacey’s a G - would recommend

My husband and I popped in as I'd just got back from Ipswich after looking after my grandchildren for 4 days. Easy to book, very friendly welcome and staff were amazing.

An enjoyable Sunday lunch. Was very busy.

Great place very welcoming nice food

We attended this restaurant tonight for a bday meal. We were a table of 6 adults and 6 children. Sue was our server and was very personable, friendly, comprehensive in her service and luckily.... Had the patience of a Saint! As soon as the staff knew it was a bday, they dressed the table for us as if it were a party. Everyone enjoyed their food, and overall it was good value for money. Thank you to Sue, the team and not forgetting the chef for giving us a great evening 😁

Very cosy restaurant, A good welcome by the reception person. Our waitress was Gail, who was very cheerful and respectful. The meal was very enjoyable. The service was excellent.

Service was good, food was fine. Our waitress was sue and she was very attentive, funny and made our evening enjoyable

Lunch to celebrate my wife’s birthday, both loved it there, great food and looked after well by Danni our waitress

Had a lovely meal with friends. The food was lovely. Waitress very friendly and helpful. We will return.

Service was good, food good. Stopped here on the way to Heathrow for something to eat. Good atmosphere. Well done

Service was amazing. Stacey was really lovely, welcoming and helpful. She was definitely the highlight. Good selection of drinks and herbal teas. They had soya milk which was great. Would be nice to add some soya yoghurt for the continental breakfast. We liked that the cooked breakfast was to order so the food was fresh! Overall a good experience!!

Lovely food, lovely service will definitely be a going back x

Really nice experience enjoyed food

Stacey served us tonight and did us proud. Always smiling. Everyone is super friendly there and food is always fresh!

Really nice experience enjoyed food

Stacey served us tonight and did us proud. Always smiling. Everyone is super friendly there and food is always fresh!

Good food, good service by Sue

Well we're to start first of the manager was in a t-shirt and blue jeans not very professional at all. The waiter we had well if she asked us if are food was OK again I would have cryed I lost count. She walked around with people's drinks not knowing who they were for. My little boy was shocked when she took his plate away just as he put his last bit of food in his mouth. The place is so dirty the walls have food down them and the tops of the picture rales are not good they are so sticky. Not sure the last time that place was cleaned. Are dinner plates were not clean. When we had are starters we got are main and had to ask for cutlery. I could go on and on this place is disgusting and I will never go back and to top it of we didn't really have much and it cost £94 what a joke your better of going to Mcdonald .

Great food,I would recommend the ribs, gammon steak and the baconeater burger. The lovely waitress called CAROL was amazing very friendly and polite.

Charged £3.90 for a nonalcoholic beer. No alcohol duty should be payable. They charge the same price and the extra goes into their pockets.

We went here this evening for dinner. The food was amazing & worth every penny. Our waitress SUE was lovely, attentive, funny & a great asset to the restaurant.

The staff were very friendly and approachable. The food was great and good sized portions. Didn’t know what to expect after reading some reviews, but we were suitably impressed.

The two ladies that are working today are great staff service was great and the chefs definitely know how to cook 10/10

Had a super lunch on 21st July to celebrate my birthday. Sue served us and fetched a banner to the table that said Happy Birthday !!. She was so helpful and cheerful that she made our celebration great fun !! Thanks Sue......you were great and we plan to return in a couple of weeks,

If you have a food intolerance do not go to this restaurant. I specifically said I had a dairy intolerance and whatever they put in my food, it 100% contained dairy. I'm in so much pain. I had salmon, I asked for no sauce, I asked if the potatoes were cooked in butter, the server couldn't answer as it's a new menu but I was assured there wouldn't be any dairy in my dinner but there definitely was. I won't be returning that's for sure!

Down, down, down.. i used to rave about this place but its really gone down. The food portions have been slashed, things on menu not available and after all this they have the cheek to ask for a tip. Such a shame..

I’m sorry the meal photos were touched then shot, the foods were very nice so I thought I’ll post a rating. ⭐️🥩⭐️🥩⭐️ The BBQ wings starter had a tasty batter, we all loved them. Well cooked beef stake, and delicious lasagna. The food here is generally sweeter. ⭐️🥤⭐️🥤⭐️ We had a number of lovely waitresses, thank you guys very much.

Excellent and entertaining service from Sue turned this into a an enjoyable family meal out. Food as expected for a Beefeater.

Had breakfast today 30/06/24 (and other meals too on previous visits)and all ways enjoyed it,nothing is too much trouble,staff are brilliant and attentive,food is good and Emma is brilliant. Will certainly be returning many times .

Stayed at the hotel next door for a few nights and went for dinner both evenings as well as breakfast with my son Charlie. The food was spot on and the service was brilliant. Very big thankyou to Sue for being so welcoming and kind. Will definitely visit again when I'm in the area.

Lovely staff, always friendly and attentive

Popped in for lunch . Our server Sue was friendly and so helpful. Our lunch was served quickly, the portions were a good size and all the food was delicious .

Ask for Sue! Sometimes it's the staff that makes a good place great . As a solo diner it's so lovely to get a warm welcome. Food it's great too.

I staying in premier inn just behind the pub , the pub few steps away from the hotel , great atmosphere, good menu , the place is clean , and all the staff are friendly , smiley , polite kind and professional with they work , big portions, I have cheese garlic flat bread for starter and half chicken and ribs for main , no room for dessert, Sue my waitress, she is a benefit for this place , regular customers knows her , and they really like her , she is fantastic, you can see she love her job , Thank you very much ,

Food was very nice and reasonably priced. Shout out to our server Stacey who was really awesome.

Stopped for a quick impromptu meal on a Saturday early evening. Sue our lovely server was fabulous cheery and attentive but not over the top. Food was middle of the road to be honest fillet steak was well cooked but not a great cut of meat. The skinny chips are bit tasteless go for the fat chips! Onion rings were good and the flat bread was enjoyed.

Fast friendly and well stocked breakfast area I have also had a meal here in the evening which was good too

Our family just enjoyed a lovely lunch here. The service was quick, the staff were friendly and the space was clean. A member of our party follows a vegan diet and there was a good variety of options on the menu for them.

My party (3 men + me in a wheelchair) had a wonderful time and were served very, very well by waitress Sue. We shall undoubtedly come again!

Great food. Surf and turf. Steak cooked perfectly. Sue(my server),made a solo diner feel welcome. Polite, professional and funny. Will definately eat there again.

Sue (Susan) was a star. Absolute brilliant service and attitude. That's exactly what you need nowadays. The food was great and came out in timely manner. Perfect dinner.

Helpful, happy waitress. Lovely food at reasonable prices

Unfortunately this time the food was not as good as it had been previously. The reason we returned was due to the last meal we had there on the 6th May. Shame this time. Service as always was fabulous 👌

Stacey was our server and she was extremely friendly and made us feel very welcome. We would certainly visit again

They need to stay open been there for 5 days racing and you close at 10 o'clock and 9 o'clock on a Sunday what a joke the BP next door made a killing he went out and got more beer for the race team because he run out now thats serious service not like you

Tried to dine in. But no food order after 7.00pm bloody joke

Me & my wife went for a Sunday evening had a great meal served to us by the super smiley and very friendly Stacey our 2nd visit in the last 3 weeks Food Beer & Service all great definitely has come up thru the ranks look forward to our next visit.

Had a lovely meal here, amazing waiter Sue!! Steak and ribs were to die for, even had ice cream and custard with the apple pie?!?!?

Very good meal and excellent service from our waitress Sue. Very friendly lady and very helpful. Busy night but good service

Good value food and drink The service was excellent as normal feom ‘young Sue. Very attentive and quick no waiting around although they were busy.

Had a fab meal and was served by a lovely bubbly waitress called Sue. She even took a photo of us all so we had a photo to add to our memories. Food was great and overall Sue made our experience greater!!!!

I visited with my elderly Mum for a well earned travel break from the M26, We were attended to by Sue who found us a table not too far from the door and with step free access. The food was great, the timing was spot on, and the service excellent without being overbearing. Sue was friendly and chatty and showed a lot of respect and compassion for my octogenarian mum. Do yourself a favour, give service station fast food a miss and head off M26 J2a to the Beefeater 😋

Had a lovely meal at the Royal Oak ,Stacey was are waitress ,Great service and food ,will definitely return

Lovely food served up to us by Gail who was very attentive and extremely friendly. Highly recommended.

Early family dinner. Great service from Gail, clean restaurant & good selection of menu options. We enjoyed our food & was value for money.

Excellent service from the staff especially the woman called Melissa who works behind the bar. Very kind very friendly and pulls a good pint to

Came with my family for lunch and was served on the bar by Melissa. She made our visit very enjoyable. What a wonderful young lady!

I came into the bar the other day, was amazing service by Melissa and food was great too, would definitely come again due to the service.

had a great meal there on Saturday. sue our waitress was 5 star very polite friendly and a credit to your company. well done sue top quality 👏 👍🏻

Lovely food and great service thank you Nannie Sue. My girls had colouring crayons given to us, the food for the children came super fast.

Had a great Sunday dinner tonight at the Royal Oak, great service from the team especially from our waitress Stace. Thank you

Great food breakfast and dinner.reasonable price and friendly staff.

We was honestly surprised at how friendly and attentive the staff were,our waitress was a lady called Sue,nothing was to much trouble,

Beautifully cooked food arrived jice and hot. Great atmosphere. Sue (the waitress), was lovely, really friendly and helpful.

Sue was very welcoming , very helpful and polite definitely coming back

We visited Wrotham Heath Beefeater earlier this afternoon and were served by Sue. She was very friendly and gave us excellent service in all respects.She is a great ambassador for Beefeater . Our meal was of excellent quality and was brought to us in good time by Sue. It was my wife’s birthday so we were able to take advantage of a free main for her from her membership of the Reward Club . Sue brought her a little cake at the end of her meal with a candle on and the restaurant sang Happy Birthday. Well done to Sue and all involved.Very many thanks Sue and Colin Watson

Sue was very welcoming, helpful and such great service.

Stacey was absolutely amazing with her service to myself and a colleague. A lovely friendly smile and a positive attitude! Great experience.

The food was okay, the portions have got a lot smaller and the prices are higher. Children ate free when we visited which made it a bit more bareable with the price increase. Please note if your child has a large appetite they will need an adult meal as despite being a 3 course child's menu the portions are very small. My son is allergic to dairy and I did state this the waitress made this clear to the kitchen but they still delivered dairy items on his plate. This was rectified quickly.

Sunday dinner was shocking.. wasn't even too busy and still wanted near on 1 hour for food.. food wasn't worth the wait.. We went in March through the week and it was excellent. I thought they must of improved..but im guessing weekends are still shoddy. Need more staff on at weekend..

Brilliant restaurant c, nice and clean , food it very good . The service was fantastic, Sue our server was very friendly and efficient. Excellent service all round

Amazing lunch, we use this place more often Sue our host was incredible! She did a fantastic job and got our food out quickly

I used to frequent this restaurant many years ago and went back today. Wow there's a PTI now so was expecting something rather nice alas I was disappointed, we had garlic prawns but there was no garlic and the prawns were overdone so much so that they were harder than Callard and Bowser's toffee. The Cole slaw had a hint of fish about it. Our waitress Danielle was run off her feet and did an exceptional job for being the only one there. I'd go back again if only to see her again!. I tipped her and departed. You should have the breakfast here it's delicious and there's plenty to choose from and it's 'all you can eat' too. The coffee is proper tasty.

Lovely meal with my daughter's birthday. Ordered mains and dessert with drinks. Gluten free menu available with enough variety for mains but a little lacking for dessert. Food and service were really good though. Not our local beefeater but the one we always go to.

This Beefeater is brilliant spot to go for a meal. My father is a regular visitor here and all the staff are fantastic. Our waitress for the afternoon was Gail and she went over an above the call of duty to ensure that our food,...

Best customer service I’ve had in a while and having banter with the staff is a big plus! The carvery was really good, too. Extra shout out to Sue, although going to have to waddle home now after all that food!

We came here very last minute, as a previous booking elsewhere had fallen through. It was for 11 people for our Grandma's birthday. We were greeted with a very cheery Sue, who straight away got birthday banners out and on the table. She was very...

We were waiting at reception for a solid 10 mins. We decided to go sit down at an empty table because the restaurant was very empty so we didn’t see it as a problem. Another 10 mins go by and the manager tells us this table is booked & every table in the restaurant. I then called the restaurant when we left and asked if they had any availability and they did…. Don’t waste your time here. The ginger manager is rude. very ego triggered

Regular customers here. Very good value for money and service good We go regularly and Stacey D is usually our waitress. Friendly and always remembers who we are. No complaints whatsoever, we’ll be back in a few weeks with our friends

Breakfast was well presented and exactly what I asked for and expected. Staff were second to none - the night wrote when I got a drink and during the breakfast service and again after checking out of the premier inn. They were friendly, chatty, supportive...

Very good. Especially Sue who looked after us and Zach the Chef. Excellent lunch - hot, good quality, and good portions. If you haven't been give it a try!

Excellent breakfast Excellent value!