Based on 94 opinions finded in 1 websites
Opinions
The food was completely vile I am gutted to say . Having just moved to west byfleet I was looking forward to trying the local Chinese restaurant, however I was completely disappointed. Not only was my order missing half the items , meaning I had to go back , but the chicken balls were full of grease and tasted like fish , the rice tasted days old , the noodles were dry and tasteless and the seaweed just tasted off. All round disgusting. Girl behind the counter was polite though .
Elsie Chapman . 2024-10-19
MORE AT Google
Please take this as a negative to a positive . The shop looks really unhygienic the windows look dirty the poor gold fish stuck in a tiny tank just makes me walk past. Nothing makes me want to think 🤔 Yum that looks a clean and tidy chinese take away. The food is swimming in grease I’m sorry to say New paint New signs Tidy up 🧹 You would triple your business I look forward to seeing some changes All the best Your free Business Guide
M Felt . 2024-09-27
MORE AT Google
Absolutely fantastic service and fantastic food to boot.
Donna Hanby . 2024-06-22
MORE AT Google
Ordered from west byfleet royal chef quite a few times over the years, always been quick delivery and food very good
Marie Brookes . 2024-05-27
MORE AT Google
Good tasty food Yum. Take out only
Zed . 2024-03-18
MORE AT Google
Really great food and really friendly customer service. Even threw in a free pack of prawn crackers which were delicious. Spring rolls a little too greasy but overall a lovely meal I would buy again :)
Samuel Kingdon . 2024-03-17
MORE AT Google
Always an enjoyable experience when dining with the Royal Chef team.
Parry Cain . 2024-02-08
MORE AT Google
Ordered our food online and it took 1.30 hours to arrive. We had to nuke all the dishes but I have to say the food was the best I've ever tasted! Will order and collect in future.
julie clack . 2024-01-21
MORE AT Google
Used before and used to be good. Vegetables in dishes were brown, 3 cashew nuts in the chicken and cashew nuts dish. Not a great meal.
Lee Humphreys . 2023-11-11
MORE AT Google
Best Chinese around!. Over 2 years of hot and well seasoned food.
Cemal R . 2023-10-28
MORE AT Google
Not a great experience collecting this order , food was cold and bland ,special fried rice wasn't fried just boiled rice with some meat and vegetables chucked on top .... And to top it all off i paid online and payment was pending out of my account ... But they wouldn't accept this as proof and so we had to pay again in person , honestly wish we hadn't bothered ...
lyle torok . 2023-10-19
MORE AT Google
We use this restaurant on a regular basis and have only had one problem a while ago but we ordered a whole crispy duck which was inedible. We paid £40 for it. It was dry and there was no crispy skin at all. Pancakes were so thin that they burst when you ate them. Not very impressed and we left most of it. The dog is having a good feast today. I think we’ll leave using them for a while, hopefully they’ll be better when we go back.
Susan Shippam . 2023-09-16
MORE AT Google
Definitely not as good as it use to be
Tricia Bolton . 2023-08-11
MORE AT Google
This is the worst Chinese takeaway I've ever eaten.The food was cold, greasy and soggy and stank of cooking fat. Avoid at all costs, you have been warned
Kevin “Kev” D . 2023-07-22
MORE AT Google
Do NOT eat here unless you want to be sick. My whole family had gastroenteritis for 3 days and counting. Food is horrible. The beef is stale, food is bland.
Kai Feng . 2023-05-17
MORE AT Google
Order was late and very poor quality and seemed to be stuffed with cheap veg to pad out the meals. The Duck was fatty and mostly skin very disappointing.AVOID
Duncan Wright . 2023-05-16
MORE AT Google
Used to be good, but gone way downhill. Dreadful service. I ordered a delivery last Saturday and after it was 20 minutes late I rang to check. Was told it was on the way, waited another 15 minutes and was told it had "just left". After 1 hour I called and asked to cancel the order and refund me. They put the phone down on me. Called back and asked why and was told I had shouted (I had not). Said I would have to speak to the manager about a refund so I asked him to be put on, Didn't happen. Still got charged and had to raise a dispute with credit card provider. Disgraceful, sadly I won't use them again.
Jack Knight . 2023-02-24
MORE AT Google
First time using Royal chef . West Byfleet to Woking . Food was hot. We all got what we wanted and it tasted amazing.
Pat Precious . 2023-02-04
MORE AT Google
Don’t waste your time. Ordered take away, didn’t arrive. Called to check, said it was busy and they are sorry but will arrive in 15 minutes. Called again 30 minutes later, told its about to start being cooked! Very poor. Ended up asking for refund as person phone so rude! Poor service and no food! Avoid.
neil ryland . 2023-01-21
MORE AT Google
The absolute best Chinese in the area. Always cater to extra spice etc for me. Lovely people
Morgan Oconnell . 2022-12-10
MORE AT Google
2nd time using these guys and the food and service was spot on both times .
Elbow Elbow . 2022-11-27
MORE AT Google
Fantastic food, great prices and excellent service. Best Chinese in the Woking area in my opinion. Highly recommended
James Groenestein . 2022-10-12
MORE AT Google
Fantastic value for money and the food was amazing. We live too far away for delivery but it is available.
Shirley Slawny . 2022-09-18
MORE AT Google
Absolutely disgraceful. First order arrived ten minutes early. Today, it's over an hour late. I've called twice and been lied to, apparently food was being cooked 45 minutes ago and now fifteen minutes ago it's just going out for delivery now? Being busy is understandable, lying through your teeth is not. Just turned up an hour and fifteen minutes late and there's NO sweet and sour sauce. >:( Gutted However, now I've eaten... It's absolutely delicious, some of the nicest Chinese I've had. My compliments to the chef :)
Andy Williams . 2022-08-29
MORE AT Google
Good food fast and efficient service.
John Lang . 2022-07-13
MORE AT Google
Used Royal Chef for years now and they always serve good food.
Lee Wright . 2022-05-21
MORE AT Google
Awful quality. The duck was so over cooked and fried days ago I’m sure that there was nothing left on the bone. Massive sugar granules in the seaweed and ribs were as dry as you like. So disappointed
Kat Laynes . 2022-05-21
MORE AT Google
The food was great, I'd give it 5 but.... please clean the fishtank. The poor fish are swimming in such a dirty tank. It made me sad. And please clean the spiders away.
Sana T . 2022-04-28
MORE AT Google
Been using this Chinese since moving to the area can not fault it
Tracy Pickhaver . 2022-03-06
MORE AT Google
We have used this place a couple of times but never for delivery. Our food arrived 30 minutes early and was absolutely delicious! Everything was piping hot and tasty. The sale and pepper prawns were some of the nicest we’ve had. Highly recommend!
natasha craike . 2022-01-28
MORE AT Google
We have been using this Chinese every Saturday for about four years, and have always been satisfied. If there are any problems with cold dishes, or wrong items delivered, they replace or refund without arguement. Highly recommend Royal Chef of West Byfleet. If the owners are reading this, we are number 19, Chris's mate Alan.
Alan Cannon . 2022-01-09
MORE AT Google
Best Chinese in the area by far - food is always quick, hot and fresh. Have ordered here many times and never had a bad experience.
Ariel Rainbow . 2021-12-30
MORE AT Google
Had a takeaway from here, last Friday. Enjoyed it enormously. The mixed sweet & sour balls were really yummy & non-greasy. Egg Foo Young was just as I had requested it - properly cooked from inside as well. Yudon noodles & spring rolls were fresh crispy & really yummy. Service was a bit slow but the young man apologised & explained that they were really busy. Will definitely order from here again.
Kishor Mistry . 2021-12-19
MORE AT Google
I order food at 8.30pm it arrived at 8.47pm Food wasn’t very Hot at all Not very happy.
L M . 2021-11-17
MORE AT Google
Really tasty and good quality - delivery came within minutes of time ordered —already looking forward to the next time!
Hilary Thornhill . 2021-02-27
MORE AT Google
Best Chinese takeaway I've had in a long time. Unlike many others it's not too greasy and, small point, they put peas in their curries which I really like. Will be ordering from them again even though they're not our closest
Niraj Saraf . 2021-02-06
MORE AT Google
Ordered and were told the food would take 30 mins. 3.5 hours later we are still waiting...
Jack Rundle . 2020-12-31
MORE AT Google
We love the royal chef. I've never had a bad meal from there. We have the almost same thing every time mind you! Haven't found a better chinese food takeaway locally. We've had t/a's from the Royal Chef since 2012.
Polly Stembridge . 2020-10-02
MORE AT Google
Always quick to answer the phone and delivery usually arrives within half an hour. Food is good for a delivery service
holly morgan . 2020-09-16
MORE AT Google
First timewe ate here and now ordering again tonight nice food chicken balls really nice kids loved them only thing that wasn't brilliant was the chicken curry but over all very nice
Carlie Bryant . 2020-01-20
MORE AT Google
Best Chinese about by far. Always fresh. Always hot. Reasonably priced. Tried a few others in the area but they dont come close to this one.
Keith Whitfield . 2020-01-20
MORE AT Google
Always a good takeaway meal from here.
Jordan Nigrelli . 2020-01-03
MORE AT Google
Have always enjoyed my takeaway from the Royal chef never had a bad one.
Stuart Hembury . 2019-08-10
MORE AT Google
Excellent food and excellent service, good value for money
Mike Susman . 2019-06-02
MORE AT Google
I ask for satay sauce I get curry sauce They always keep getting it wrong ,Many times always something missing or wrong
Ricky Shoo . 2019-05-10
MORE AT Google
Was always impressed with the food but having had several orders wrong and late we complained. Then when we tried to order again they said they would not take our order? Asked to speak to manager several times always to be told she was busy or not there? Appalled by the attitude and will never recommend or use them again
Anita Winter . 2019-03-23
MORE AT Google
Not sure if there is new owners or a one off but not very nice this time.
J M . 2019-03-10
MORE AT Google
best take away in the area excellent food great service fast delivery would highly recommend it
tim smalldridge . 2019-01-12
MORE AT Google
Good food reasonably priced very fast delivery times!
Chris Gleghorn . 2018-12-09
MORE AT Google
Great food and service. Best crispy lamb on planet. Friendly staff and drivers. 5 stars wish I could give more.
John Baker . 2018-12-02
MORE AT Google
Best Chinese ever...always lovely service food comes fast and always hot!!
Tony Smithers . 2018-05-31
MORE AT Google
Tasty food & quick delivery. Always order from here. Staff are very friendly
Claire . 2018-03-23
MORE AT Google
Royal Chef- you are the sweet in my sweet and sour chicken! This place is Chinese take away at its best- fresh veg, yummy noodles, and delicious sauce. Add large portions, great pricing, and quick delivery? It's a win.
C Poole . 2018-02-03
MORE AT Google
Always lovely food from Royal Chef and the service is excellent! Ordered from China Chef in Byfleet tonight by accident and phoned Royal Chef to complain thinking it had come from them! They were nothing but helpful and offered to send us food! We will continue to use you in future!!
lauren darcy . 2017-08-25
MORE AT Google
Best takeaway Chinese I've had in a long time - yum!
Shelley York . 2017-08-12
MORE AT Google
Good food, has the sort of taste it should. I live in Byfleet and the Chinese takeaways are very poor. in comparison. The specific things I like about this takeaway are no cheap broken rice used, good quality meat and prawns in the 2 special fried rice dishes. Service is fast, food tastes fresh....reminiscent of how good many Chinese takeaways used to be. I no longer use any Chinese takaways in Byfleet and prefer to travel the extra 2 miles to the Royal Chef
Dave Corbey . 2017-07-29
MORE AT Google
Very friendly staff lovely fast food chinese. Never had any issues with the service or food.
John Stafford . 2017-06-24
MORE AT Google
We get home delivery most weeks and it's very nice. Beware the crispy duck as it is sometimes rather too crispy.
Jason Jones . 2017-06-12
MORE AT Google
Very good food and delightful service
Robert Wheeler . 2017-06-08
MORE AT Google
Lovely local takeaway. Food always fresh. Nice service
Nela Wiktoria . 2017-05-28
MORE AT Google
I have been enjoying the lovely food here for quite a while.
Mira Bela . 2017-03-31
MORE AT Google
Lovely food, excellent service. I always recommend new people! My favourite Chinese food.
Tony Hartlebury . 2017-02-04
MORE AT Google
Great food, and set menu for 1 is huge compared to other places
Dan Portwaine . 2015-08-29
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in South East
47 Opinions
We’ve had absolutely the best Fish and Chips restaurant experience here. We were invited here by someone who has been coming to this establishment for 30 years, and Rock Salmon was recommended and ordered by everyone in our party. It was the most delicious fried fish, a huge portion, and apart from one thick bone that had to be removed from the middle, there were no other bones, amazing! No wonder the Rock Salmon was sold out after one hour from opening. The restaurant section is very nicely decorated and clean, white table cloths on tables, small bar area is at the back. I would’ve given five stars for this review, but I had to take one star off for a 30 minute wait for our drinks while the gentleman/ owner ? was having a lively conversation with a couple of friends at the bar. We were the only people that arrived at the restaurant at opening time and he led us to the table, then proceeded to ignore us. After finally taking our order, the pace picked up, we did not have to wait too long for our meal to arrive and every single item was fresh and absolutely delicious. There is a takeout section next to this restaurant, and it was incredibly busy with a line of people out on the sidewalk waiting to get their hands on the delicious fish. I am looking forward to visiting again, because I’ve never seen the Rock Salmon anywhere else on the menu, but I hope the service will improve.
281 Opinions
From start to finish, the experience and service received from Carl and his team was amazing. After phoning to ask a couple of questions a couple of weeks before, I was put in touch with Carl via email, and he was so responsive and accommodating. We had a medium party of 12-15 people, and were spending the evening celebrating our joint stag/hen do after a day of activities. I dropped off some decorations earlier in the day, and they were kind enough to allocate us a whole area for our party which was in a great position with plenty of space, and even put up our decorations for us! We were all starving, so had some food, which was delivered promptly and everyone thoroughly enjoyed. 2 for 1 cocktails all night was a brilliant bonus, and everyone was so happy with every drink they had. The team were all so welcoming and lovely, and it was a great atmosphere throughout the night. We can't thank Carl and the whole team (I'm really sorry to not have got everyone's names!) enough for ensuring a special night that we won't forget. I'm sure we'll definitely be back. Thanks again!
26 Opinions
Excellent kebab. Really impressed. Chicken/lamb doner kebab. Meat really tender, juicy, but not oily. Ordered online for collection. Told me 15 mins would be ready, and it was. Would recommend/use again in the future. Thanks. Solid 9/10