Based on 470 opinions finded in 1 websites
Based on 470 opinions finded in 1 websites
Opinions
Key was very helpful and polite fast service good food good atmosphere would recommend this place to everyone…………………..
Jack A . 2024-03-15
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We had the carvery. The meat was nice enough, but the roast potatoes were burnt black and didn't taste nice at all. Cauliflower cheese was soggy. Yorkshire were the small oven frozen ones, not good at all. There was zero taste to the whole meal. Staff were nice enough, but I'll never eat there again due to the poor quality of food.
Teachlove82 . 2024-02-25
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Danielle and Diane amazing staff!!!! Best carvery around with the best staff!! Great atmosphere, becoming here for many years and won’t ever go anywhere else… Thanks to the staff as usual
Brittanyleigh H . 2024-02-18
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Dropped in for brunch with friends, all served hot and fresh in great time. Team all happy and helpful, and atmosphere was great for a morning catch up.
Andrew T . 2024-02-17
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Had an amazing time and enjoyed it lots and I am definable going back. Would absolutely recommend to others. Perfect temperature food and fast service from friendly staff.
Arabella B . 2024-02-17
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Family mea celebration. Lovely atmosphere, friendly and helpful staff, tasty food. Nothing was too much trouble. Would highly recommend.
Katie B . 2024-02-17
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Had a gorgeous lunchtime with my wife. Definitely will be returning and will recommend to all my friends in the area. Nice atmosphere and overall friendly staff.
Vygintas V . 2024-02-17
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Opted for a cheeky mid-week Carvery. Had to go for the Full works and it was phenomenal, well worth the detour. Also one of the best Espresso Martini's I've had in a very long time. Already recommended to a few friends and will be going back with the rest of the family at some point in the future
Kris S . 2024-02-15
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Came here with my husband, the staff are incredibly welcoming especially for out-of-towners. We dealt with Brett who kindly seated us quickly and was super helpful with recommendations, however we opted for the classic pizza as it looked like the speciality. I had the pepperoni which was perfectly crisp and not over-done, but nice and juicy. My husband loves spice and opted for the Hot Honey Porker. I washed it down with possibly the best mojitoes I have ever had and at a bargain price of £12 for two! You can't get those prices down south! Finally we finished off with Bretts recommendation of the salted caramel profiteroles, which I would walk 500 miles for and more! You need to try these if you ever pop in! Plenty of parking on site, great atmosphere and something for everyone. We would certainly return, especially for the vibes! Thanks Brett and team!
Kim P . 2024-02-14
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We ordered takeaway from the website on 11th Feb 2024. The order was for 2 adult carvery costing £27.32 to be delivered by uber eats. Food was late, cold, and not even enough meat to feed 1 person let alone 2! The roast potatoes were all smashed up. We complained to the company who apologised & told us to get a refund from uber eats. However, our order isn't showing on there website and no help is available either. We then phoned back the restaurant who said there was nothing they could do. Be very careful about who & how you order your food from. We will certainly not be ordering again
Sonya A . 2024-02-11
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Lovely food, amazing friendly staff, always have the best time and the food is hot with lots of choice from carvery to burgers and pizzas there's something for everyone.
198danielleb . 2024-02-11
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Searching to book a good venue for a family catch up,and sunday lunch, based on their online menus, I made a 4pm reservation. An email advised us to be at the restaurant 15 mins early,we arrived 30 minutes to order a pre meal drink. We were told being early, to wait at the bar, to be called. Eventually our table was ready, and as requested a quiet location in the corner was reserved. Not being advised if waiter service was available, we ordered drinks and food on the app. Not being advised if we would be called to the buffer, we waited 20 minutes. Asking a member of staff, she showed us 4 small food vouchers on the end of our receipt. The restaurant was rammed full, a long Q , and the hot buffet table was a mess. No crackling with the pork, lumpy mash, hard roasts, and condiment dishes were empty. The service left a lot to be desired. Not to spoil our lunch, we chatted, finished the main course, which I have had much better quality and cheaper. 4 desserts were ordered on the app, after 30 minutes, a member of staff never checked our order on the till, but asked us. It arrived 10 minutes later. During payment their is a tip option,for service? With both orders, if we had no paid on ordering,we would have walked out.
673martynw . 2024-02-05
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Didn't enjoy breakfast at all To start with plates were stone cold The black pud was dried up the fried eggs past there best The replenish of food was appalling had to drain spoon to find some beans there was only curled up crusts for toast and no butter I can hear you saying ask staff but no kitchen staff about only one poor guy running round cleaning tables and serving at the bar Got back to table to eat cold congealed food on a cold plate Won't be coming again
Trail788269 . 2024-02-01
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At one point there were five members of staff having a chin wag at the host while 2 people have a que at the bar. When we asked for condiments, the waiter listened to one person went "alright" and walked off while others were asking, which just came across plain rude and people didn't get what they wanted. The restaurant wasnt even that busy, and it still took nearly 50 minutes to get our food. The food was mediocre at best. Menu states fries, but you get massive stodgy cold chips you'd find in a 90's primary school cafateria. No one checks the food is okay despite having at least 5 staff members on the shop floor, which it really wasn't. There's enough greese on the pizzas to run the entire kitchen for the day. The "chorizo" on the burgers, funnily enough, tastes exactly like peperoni. We had to clear our own glasses multiple times, so we had space on the table. Is there any point in having any waiting staff? The team clearly dont want to be there and barely any of them can crack a smile or have really any customer service skills. It all reflects in the service you receive, which was poor !
Peanutphoenix . 2024-01-28
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Was such lovely food and lovely service! Maxine was so nice and polite, made us feel very welcome. Would definitely come again.
Beth P . 2024-01-28
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Went in round oak the other day had great meal staff were superb especially Diane who served us ..despite being extremely busy made lots of time for us and made sure we were happy..highly recommend
peter h . 2024-01-23
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Excellent food. I had pizza it was delicious. Staff were very helpful, especially Diane who was very welcoming.
Phil H . 2024-01-21
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The staff there are really friendly and always welcoming I had a pizza and it was delicious I have too say Diane was a excellent waitress and tempted me to a pudding
952robg . 2024-01-21
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i have been a few times now and always lovely service. the last time i attended i had keisha as a waitress and she couldn’t have provided better service!
danni l . 2024-01-14
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Alan and jordan were really helpful gave lovely service and food was amazing !would definitely recommend and will be coming back soon !
Bronwyn A . 2024-01-13
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really enjoyed the food, service was fast and everyone was super friendly and went above and beyond would deffo recommend :)
emily d . 2024-01-13
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Amazing place with great staff! Very welcoming with lovely food! Heard there is a raffle going too which is great for guests too!
keisha i . 2024-01-13
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Top notch great team mash to die for and roasted spuds yum bar staff was out this world so fast not too bad priced larger and cyder will be going again
dianehT1359NB . 2024-01-13
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Great service our waitress Robyn was very attentive and nice. food was excellent for the price and the atmosphere was warm and welcoming.
Faith M . 2023-12-23
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We love coming here for a family meal, breakfast and the carvery is always gorgeous with plenty of choice! Staff are really friendly, professional and helpful! Nothing is too much hassle for them. The pub / Restaurant is clean and inviting. Looking forward to a...
Justine E . 2023-12-18
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Went for a family meal to exchange gifts before Christmas, got given a lovely table in a private room all to ourselves. Food was tasty, hot and fresh and the staff were very attentive and welcoming. Will certainly be back for the carvery on the...
691davish . 2023-12-18
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12 went out for a Christmas get together through the meal part of our party didn’t receive there starters, or mains ticket for the carvery or there deserts having to inform the staff of this,the room was absolutely freezing cold not pleasant at all one...
Sherry B . 2023-12-01
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This is our favourite place for food, best carvery in town. Friendly atmosphere always you nice to see a happy team enjoying serving their guests! Alan is the best bar manager we’ve ever met!! He attended our every needs :) We had a carvery roast...
Gareth H . 2023-11-25
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Good food and nice staff, especially Gareth, he was very helpful in helping avoid allergens and avoiding anything with a slight risk
A A . 2023-11-25
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My son and I went for a meal this evening.We were both disappointed with our chips which were very dry. I had gammon and chips. I should have read the menu more carefully.I had slices of gammon from the carvery 2 pineapple rings and chips....
U6197UBhelenh . 2023-11-08
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Service: 3/10 - Ignored when we tried to ask question Drink: 2/10 - Spring water when I asked for still Food: 0/10 - Overcooked and a hairy chip. Disgusting. Facilities: 1/10 - Acquaintance reported puddle of “water” in the bathroom. Overall: 1.5/10 You could do...
IActuallyAmNotGordon . 2023-11-01
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Absolutely delicious carvery! Great selection of meats. Vegetables cooked perfectly. Mashed potatoes and roasties just lovely. Gravy, tasty and hot. Everything was clean and the staff are very friendly. We will be going back soon.
Claire O . 2023-10-29
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Brilliant carvery! Very tasty! Staff are very friendly and helpful! I've been here a few times now and definitely would recommend!
Phil H . 2023-10-22
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I visited this restaurant at 1500 hrs 22/10/23 and had a beef carvery. The beef was very fatty and tough, when I spoke to the waitress about it she said it couldn't be helped as it was ' rolled beef'! There was no apology or...
Angela B . 2023-10-22
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Really enjoyed the buffet breakfast. Service and staff friendly. Nice background music and atmosphere. Very clean and staff on top of cleaning away and getting tables ready. Youngest loved the breakfast waffles. Totally recommend
Debi W . 2023-10-20
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Amazing food and friendly staff. Very welcoming and made us feel at home. Great experience. Would definitely recommend
atQ5244QY . 2023-09-27
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What an absolute rubbish experience not the 1st time but the 2nd the place is dirty and after a wait standing with my partner on her crutches just to use the bar area we had our food which a lot of the pigs in blankets...
Carlie W . 2023-09-26
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Great food but what a shame about the atmosphere. It was like eating your Sunday lunch in a playground. The behaviour of many of the children was diabolical. They were running around shouting and screaming without any adults intervening. This was not only a disturbance...
ElaineG32 . 2023-09-12
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Visited yesterday and was disappointed that the menu was smaller, chippy platter was taken off the menu.. So we ordered alternative food. After we got our food, the waitress asked was everything okay of which me mentioned about the smaller menu. The waitress then said...
HowardSmith . 2023-09-07
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Just had the carvery delivered,lovely mash roast taters and veg. The beef was terrible scrag ends and rubbery,pity Ben wasn't here he would have given it 5 stars 😀(can I have the money back)or who cut the meat up Ray Charles
Fearless15740246390 . 2023-08-27
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It’s over a year since I last reviewed these premises. Still visiting weekly and happy to report the carvery remains consistently well prepared , well presented and always a enjoyable meal. Staff remain very friendly and always helpful. I’m sure like everywhere there has been...
44996677 . 2023-08-16
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I'm not a big carvery fan, but the other half is so we picked this place because she can have her carvery and I could have a pizza or a burger. After we saw the carvery I actually decided I fancied one, it was actually...
penyardin . 2023-07-28
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We hadn't booked, we were just trying our luck on the way through. Although they had a fair few bookings they were happy to let us sit in the bar area to order food, which was quite accommodating! Bar staff were lovely and informative whilst...
Peanutphoenix . 2023-07-10
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Visited lunchtime 22nd June 2023 with my daughter we always eat here we love the carvery today we paid went over to hot counter food looked disgusting gaps hadn't been filled was told carrots were coming out the veg looked horrendous green beans all dark...
Greggharris . 2023-06-22
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For the second time in three Uber Eats orders, my order was wrong. I ordered & paid for two large carveries at a total cost of £38. Only one was delivered. When I rang to complain they said the Uber driver picked up the wrong...
David C . 2023-06-11
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FANTASTIC MEAL! Highly recommended. 5 🌟🌟🌟🌟🌟 Nice and clean Faaaaast service Cant wait to go again Thank you all!!
Dave H . 2023-05-28
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Great place to eat. Great food, good choice and friendly staff. I'm a regular here and will continue to visit.
Amanda L . 2023-05-28
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Very friendly staff and pleasant surroundings. Good selection of food and drinks, would recommend to anyone who finds themselves in the area.
DavidSerrell . 2023-05-23
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They managed to fit us in at the door with no booking, which was great as they seemed to be full. A little wait to get served for sure but only because it was so busy. Once we got our carvery it was smooth sailing...
Martin B . 2023-05-15
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Dani, Allen andthe team are an incredible asset to the team! 🧡 great service and wonderful food! Will be back again soon!! 🧡🧡🧡🧡🧡🧡
Camper64128613591 . 2023-05-02
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Came here with my boyfriend for a carvery and pizza and the food was outstanding. Pizza was cooked to perfection and the vegetation carvery had multiple options to choose from. The atmosphere was amazing, even moved to the bar afterwards for drinks. Sam and Ned...
Grace S . 2023-04-29
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Just me this time but i still love it here! top job and great breakie. I come every week and show no signs of stopping
691davish . 2023-04-08
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Had a lovely carvery really enjoyed it. The staff were very friendly and helpful especially Alan. Thank you. Definitely will visit again soon.
_davidparton76 . 2023-04-07
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Lovely food, very pleasant staff... Especially Alan! Very friendly and helpful. Thank you for a lovely lunch. Will definitely return!
ClaireH2195 . 2023-04-06
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I cannot recommend the round oak enough fantastic food with the most pleasant of people especially dannielle behind the bar she made my experience so welcoming
Jtprescott1993 . 2023-02-27
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We were given a voucher after we complained about an awful carvery meal. We made the return visit and ordered burgers. They arrived after 50 minutes and they were awful. The chips were cold and hard, the burgers were absolutely awful. Really cheap, dripping in...
Voyage63315972858 . 2023-02-06
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7 of us went last night. We had 3 pizza's, 2 burger meals and 2 carvery meals. A few hours after my husband had the pizza he was ill with diarrhea. In the night my son was ill with diarrhea and he is still ill...
helenbU6093OZ . 2023-02-01
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I had a meal here with 2 friends in Dec 2022 and had a lovely meal. No complaints. However I visited this week with family (only 3 of us) and it was a different story. It wasn't particularly busy when we arrived - at around...
rosiep1955 . 2023-01-26
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I haven't reviewed this pub/restaurant since June 2018. For the past few months we had been meeting our Daughter and Son in law for the all you can eat breakfast. Sometimes it's ok with a good selection on offer and sometimes not so good like...
99donnap . 2023-01-07
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Me and my family came in a for a meal. Food was great, service was also really friendly and great. Can't wait to return soon!!
tracy r . 2022-12-17
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amazing food, amazing service from Daniel always had a smile and was always willing to go the extra mile for me and my family thank you so much will definitely be coming back.
619xf . 2022-12-17
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Called in on my way back from merry hill to warm up and have a cheeky drink! Smelt the carvery and had to have one. Wow... what a treat. Succulent pork soft creamy mash and veg cooked to a treat! Absolutely fantastic thankyou 😊
dianedG2842QA . 2022-12-16
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A group of twelve of us arrived without pre booking for a late lunch. We were initially met with a reluctance to seat us, but we insisted we would be happy with sitting in the extension even if it were chilly. The staffs demeanor soon...
samanthae142 . 2022-12-08
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Came in for a meal never been before but had been Christmas shopping in merry hill and my kids were hungry seated straight away staff were lovely food was amazing nice and hot will come back again when in the area 😋
Amy S . 2022-12-06
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Would have been 0 stars if I could have had that. Somewhere definitely to avoid. Attended today for a pre-booked group having the festive menu booked for 1300 Starters eventually came. I had ordered Spicy popcorn chicken bites with pieces of Belgian waffle and maple...
Bob I . 2022-12-02
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Made an order for a delivery and opted to choose the round oak....wish i never bothered. Overpriced, under delivered rubbish. Opted for the beef and pork option, half a slice of each, the fat on the beef took over any meat that was meant to...
Sheilacarter85 . 2022-11-27
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came in at 8 and there was about 3 tables, ordered food at bar which was starters mains and deserts . The starters came with the mains which we didn’t want and told the girl behind the bar that we wanted them separately.The food was...
shell666cox . 2022-11-21
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Keisha was very helpful when i needed help ordering from the table, she understood that me and my family might take some time ordering and she was super patient. Lovely staff.
lwwxx . 2022-11-20
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Me and my partner 2nd visit to this pub served by Maxine the waitress The food, the atmosphere feels homely and the staff make you feel welcomed
christinebY5491BP . 2022-10-09
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Literally the worst carvery we ever had. No turkey due to delivery issues as can happen. but the gammon looked sooo dry we only had the beef as an option and it was mostly tasteless rubbery gristle and not at all melt in the mouth...
Tony W . 2022-09-23
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You often see reviews like " we come every week, its always been great but this this time it wasnt" but you never see " we come every week and its been great pretty much every time, so here is a review for all the...
chloehS6213ZN . 2022-09-07
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It was a very busy day with lots of customers but the staff were very friendly and helpful. Particularly Diane, who was extremely helpful in helping with some of my accessibility needs as a disabled customer. The carvery was fresh and the food very nice....
Compass22159525207 . 2022-09-04
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Had a carvery here nothing special have had a lot better, the chef that served was very abrupt we was there at 12.30 on bank holiday Monday, we were given a tiny table to sit at not good at all, hence to say we won’t...
Deborah B . 2022-08-31
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Staff super friendly so helpful and food always fantastic. Cant wait to visit again soon recommend booking if going a sunday😊
198danielleb . 2022-08-27
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Carvery can be a little hit and miss, its just the nature of it, but this one has been hit every time and no misses. Its crazy busy on a sunday so book up or go in the week
X8889OSbobw . 2022-08-23
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Been here a few times for the carvery which has always been lovely so today we thought we would try the all you can eat buffet breakfast . I was not impressed at all . First of all there was no bacon I had to...
nananneb . 2022-08-18
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Popped in on our travels today for a bit to eat , we went for a pizza , fries and onion rings to share and yeah the food was good , nothing wow but good, we could not pick a fault with the service and...
Feedtheshrek . 2022-08-09
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Love coming here with family or friends staff always happy and friendly and food hot and suits everyone. Cant complain see you soon :)
jamiewc1991 . 2022-08-07
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I’d highly recommend this over Koyla kitchen old thorns inn a lot nicer and cheaper food was fresh and hot staff more friendlier. Meals good value for money and the staff was very pleased and helpful SEE YOU SOON
Lisa F . 2022-07-06
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I must say the best meal I've had for a while staff friendly food of a good standard not to expensive
F7803STmj . 2022-06-20
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I've been a regular here every week for the last 6 months and the food, service and staff are first class. Visited on the hottest day of the year and was met by chatty cheerful Dianne at the Bar, not seen her for some time...
44996677 . 2022-06-18
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Love visiting here and how amazing the food is! 😍 can't wait to return again soon as staff as so welcoming and accommodating too.
198danielleb . 2022-06-03
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Stopped off on the Queens Jubliee bank holiday for a carvery. Fab value for £21 for two pints of shandy and two carveries. The ladies working in there clearing the tables were so nice and friendly. Lovely meal and friendly staff, can’t go wrong!
xXholidayloverXx . 2022-06-03
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We have not been to the stonehouse since before the pandemic, and it wasn't a brilliant visit but many years have passed so we gave it another go. How pleased we were to find a great, hot and fresh carvery with a team of staff...
691davish . 2022-04-26
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Ordered food a mixture of burgers carverys, the burgers as of writing still haven’t arrived 50+ mins from ordering, when asked multiple times staff kept saying half hour, 15 mins etc, repeatedly, drinks were ordered and took 20+ mins to arrive. The service is unacceptable....
kaidw2022 . 2022-04-22
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Turned away because they don't do walk-ins anymore. Loads of meat and veg. Absolute madness with the problems businesses are having getting going again after Covid. Very angry and Disappointed. Have been many many times but won't be going again!!!
astant1 . 2022-04-12
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I've been here numerous times. In general I love the place. Today, Sunday 10th of April, I am far from impressed. I understand its a Sunday, I understand Sunday carveries are busy etc but that does not mean the staff serving the carveries need to...
Helen B . 2022-04-10
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Loovley place was in on a week day food was nice and hot the team was well presented kind and a good place for what ever food you like will be going again
dianehT1359NB . 2022-03-15
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Food was okay but meat was fatty and server failed to trim so it was inedible. I booked a week in advance so I was surprised when we were shown to a small two person table in front of doors leading to another seating area....
greghD8999IE . 2022-03-13
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Had lunch with my mom and her partner today what a lovely experience it was food yummy and piping hot and staff were wonderful as always. See you all again soon.
joelJ8523AM . 2022-03-12
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Really good food and service, Diane is always polite and attentive to our regular large family meal gatherings for birthdays and anniversaries…
Navigate53618526469 . 2022-02-28
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This place has gone downhill, like a car with a broken hand break. Simply horrible. Meet was chewy and veg was bland, the veg’s texture resembles what comes out my dogs back end. Overall, If I was starving and had to choose between the carvery...
Vickyxo . 2022-01-20
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Excellent service and food… our waitress Diane was very attentive to our orders, pleasant and polite. We came as a large group celebrating a birthday and we’re all satisfied with our visit.
Navigate53618526469 . 2022-01-17
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We enjoyed a lovely carvery here today with the family. Diane our waitress was so lovely too. Nothing was too much for her! She took our dessert order at the table to serve our big table reservation instead of having us all go and order...
Nathaliezab . 2022-01-16
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Visited on New Years Day after spending the night with family in Dudley. Staff were clearly busy and working full steam ahead, but still managed to make everyone feel well looked after. Food was great and came out in a timely fashion, and my partners...
520kala . 2022-01-02
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We have celebrated many important family events here over the years, this Christmas included. The staff are always jolly and fast, the food is always hot. This year they furnished every Christmas tables brilliantly with decorations and personalised cards. Couldn't do enough for us !
bettyhS3023HQ . 2022-01-02
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We have been coming here for many years, since the day it opened as a steak house its changed many times since then and not always for the better but this current stonehouse is one of the best. One thing that never changes is that...
markwC4904TL . 2022-01-02
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Went in solo for a quick bite after shopping at merry hill. The staff were very welcoming and the carvery was brilliant. I've been before on a Sunday with the family but it's good to know you can go mid week and it's just as...
691davish . 2022-01-02
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We booked a table for a family celebration. We were given a table in the new restaurant area which is really nice. We use this pub throughout the year celebrating birthdays or get togethers. We have always been treated well and the food is really...
sarahs277 . 2022-01-01
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Booked a table on line for 5.45 i ordered a bottle wine 2 pints 4 cokes ,we chose 2 pizzas for me and my daughter ,son and hubby wanted carvery, well over an hr later wasnt even packed still no pizzas?? Asked waitress didnt want...
Chanibache . 2021-12-30
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