Rouken Glen Garden Centre Coffee Shop in Falkirk

My husband and I love to hop in the car and explore. Just before Christmas, we discovered a charming little garden center. We made our way to the back of the building, where the café was located. It definitely felt like a hidden gem, not typically visited by tourists, and I found it so delightful. We enjoyed some tea and pastries, and I ended up losing track of time while shopping for Christmas decorations and shortbread. The staff were incredibly friendly, which is always a common theme in Scotland! I was pleasantly surprised to learn that they knew about my university and even had family in the same state. It really is a small world!

This is the very first time my friend and I have had lunch in this cafe/restaurant. Douglas is the chef and Lesley the manageress. It was busy. We ordered chicken with creamy pink peppercorn sauce, and shallots, parmentier herby potatoes and green beans. It took a little time to come as it was freshly made to order. And we both thought it was absolutely delicious. Beautifully cooked, the sauce wonderfully light - though there was cream in it - potatoes tasty and the green beans perfectly cooked al dente. Michelin Star venues eat your heart out. This was followed by a little French fancy and a lemon meringue pie with cream for desert. All in all a very enjoyable lunch. We spoke with Douglas the chef and Lesley the manageress and told them both how much we had appreciated our lunch. We would say that this is a little gem of a place. We will be back!!!

Lovely friendly staff, especially in the cafe. We arrived close to closing time but they were still happy to make us take away coffee and cakes. Thank you to the staff!

Upon arriving for coffee and cake 25th July 24.. I noticed a HUGE blue bottle fly buzzing amongst the selection of uncovered cakes inside the cake cabinet..I immediately informed the staff of the issue ..I was informed that they were aware of the said problem fly/flies and they said the flies even make theyr way into the cabinet when the cabinet doors are closed .(omg)!!!.I asked what would happen to the contaminated cakes as in my opinion they should be removed and binned, but to my alarm the member of staff said that it was only a fly and she wouldn't have a problem consuming the cakes that the fly or flies had crawled over..!!! no attempt to remove these was made while i was in the coffee shop!!!..i find it absolutely disgusting that these were not removed immediately and the reaction of the staff even more so !!!! I pointed out the health risks and potential complications to the members of the wider public of these being continued to be sold after watching this incident, but they did not appear to be intrested !!! I WILL NEVER BE BACK HERE .!!!!!!!!.

This is a really good cafe. I come here for lunch, sometimes just coffee. The food is good, cakes delicious and the staff friendly and helpful.

Had a good lunch here, soup and sandwich, reasonably priced and quite tasty too, had a pot of tea which was good too. Staff were friendly enough.

I visited the cafe with my family! Was a busy Saturday. Staff dealt with the situation very well . Tables were cleared quickly..queue was moving quickly..place was clean and tidy. The food wow! 10/10 amazing will deffo be coming back for food! Amazing food!!

Really enjoyed lunch with my 1.5 year old daughter. The food was lovely. I had a cheese panini and it came with coleslaw, salad and chips. Lovely! Big portion. The staff were very friendly. Nice atmosphere...busy...must be very popular and this was a Thursday lunchtime. Nice modern decor and clean. Will definitely return :)

Slowest service in Scotland. Queue became longer yet the manager failed to deploy additional staff. Did the manager care? Staff failed to clear used plates - I saw waste food on the floor. Restaurant was cold. Attitude of staff indicated they wanted to be at home. After waiting longer than expected, we were not willing or able to wait any longer so we left.

Service wasn’t good today at rouken Glen.I ordered two coffees with cold milk and one mars bar cake.Arriving at our table I discovered we had no cold milk. I returned and had to interrupt service and twice had to say it was cold milk. Then found we didn’t have a teaspoon. Again I had to return and ask for a teaspoon. The mars bar cake collapsed and was a mess of rice crispies. The cafe was freezing but that is usual for rouken Glen the heating is never on. Won’t return or recommend.

1st time I went we waited so long for our pancake breakfasts our hot drinks were cold and although it looked appetising we realised with our first mouthful the pancakes were burnt black underneath. They did however replace them quickly. Decided to give the cafe another try today. Again ordered 2 rounds of pancakes, 1 with syrup the other Nutella. Cook came out and said they only had 4 pancakes. This highlighted that although the pancakes looked as though they are made fresh they're obviously just bought in and heated up. I opted for something else to eat so my daughter could get the pancakes. They were brought out to her with what can only be described as chocolate moose! It was definitely not Nutella!. Pancakes were so dry that she only ate one. £20 breakfast was a waste of money. Will not return and will not be recommending.

The shop is fantastic with friendly staff, however the attitude of staff and the cakes in the cafe let this place down. Cakes were stodgy, the scone was at least a day old and tasted stale. A shame that the food lets this lovely shop down.

Me my mum and friend had a lovely lunch chips and cheese with coleslaw and my friend had mac cheese and we all had a cake meal was lovely we all really enjoyed will definitely be back did feel sorry for the staff as the que was out the door and only one poor girl on counter one collected dishes but they did well but great job 😊

I stopped in for lunch yesterday while waiting on my dog who was in with the vet. I ordered a baked potato with savory cheese and a bottle of snapple - it came to an eyewatering £11.95. The baked potato was distinctly average and came with a small side salad. Not worth the price. This is a really shocking price for something that should cost easily half.

Plus points were that the place is spacious so we got a good seat. One staff member at the counter was licking fingers to move through her order pad... A big no no for hygiene. If you have to do that get a wee dish of water. Also seen chewing and wiping across nose. I studied microbiology...bacteria and viruses do exist. Food was nicely presented and I believe the toasties were good. I had a baked potato. Small and some a little overcooked. And I found the egg mayo and the coleslaw had an unusual taste. So overall I didn't particularly enjoy the meal but we did have an enjoyable lunch and chat.

Have visited over a few years but today was atrocious, toasted cheese sandwich was so thin and over cooked my knife couldn't even cut through, and as for the coleslaw I always liked the home made, but today it was a cheap store made disgusting substitute, sorry won't be back, usually have the soup but please the lentil soup has ran it's course !!! £7. 50 + really !!

Popped in for coffee and cakes, wide choice of cakes all looked nice. We decided instead to have main meals. These were freshly presented and freshly cooked but overall dissapointing as quite small. I got about 8 pieces os scampie which was fine but only about 8 chips and a very small portion of peas £11.95. We also ordered steak pie, again very small potion . Had it been £8-9.00 we wouldnt have had the expectation we did. Our grandson had a childs portion of soup which was nice but served with a big slab of bread, no butter all in all presentation was lacking. Wont return for hot food

Hadn't been in for a while but glad to see the quality and choice of food is still great .Steak pie for me and it was delicious. Would recommend

Second visit. Fish was fabulous, steak pie delicious and excellent friendly fast service. Would highly recommend☺️

We dropped in for lunch today, 15 minute wait to put our order in, and another 15 for the food to arrive. My daughter wanted an ice cream, another 20 minute wait! Food was good, chips were just warm. Good selection of cakes etc. I am no expert but I think someone making the coffees and dealing with folks just wanting coffee and a cake might make the service more efficient. I felt it was a bit expensive for a self service restaurant.

Lovely clean cafe Found choice is good and quick service Friendly staff Lovely choice of cakes and delicious ( had a few )

This is a lovely garden centre, beautifully set up with a Christmas theme. It has a nice spacious restaurant overlooking the garden centre area. There was a decent range of lunchtime dining options and prices were reasonable. The staff we encountered were friendly and helpful and we thoroughly enjoyed our visit and lunch

Dropped in for a coffee and scone .Scone was ok but the Latte was distinctly average ,not great . Shop was about quarter full and filling up when we left

Unfortunately the counter was understaffed and the very pleasant staff were not able to cope so extremely slow. Food was good but not a place for a quick meal.

We had to stand for15 minutes, in a queue waiting to give our orders at the counter; there was just one lady taking the orders, which were then partially made up; main courses were delivered to your table. We were all over 75, some with walking difficulties, so we will not be gong back. There was no track and trace requirement and the paper serviettes were smaller than a handkerchief, practically transparent, and as much use as an ashtray to a motorcyclist. The food, however, was very good and he waitress friendly.

Visited this facility recently with a friend. We had coffee and a scone, which were fine. I was however concerned that there was no Track and Trace information on the tables. Nor were we asked asked by staff for any personal contact information. I will...

Have been visiting this cafe for a few years. Recently been updated. Lovely and clean, staff very friendly and food amazing , always fresh and nothing too much trouble as the chef is always happy to adjust menu to suit. We always feel relaxed and...

First visit there & went for lunch with a friend. As there was a long queue & waiting time I was able to observed one of the staff clear a table & then just wipe it with a dishcloth. This was then placed just inside...

Steak Pie was tremendous as was the sweets. Choice of sweets was difficult as there were too many to choose from. Definitely will be back

We decided to have our lunch today in Rouken Glen. We have been there for coffee on many occasions and enjoyed it. We both had fish and chips with salad. The dressing on the fish could have been cooked longer it tasted awful. The chips...

We visited the garden centre last week, mid morning. On entry there was no hand sanitizer or paper towels. We asked tho women on the cash desk area where it was. They told us it was only available at the coffee shop door. I said...

Called into Rouken Glen for coffee today. The coffee was excellent and they have a good selection of cakes. We didn’t sample the lunch menu which looked lovely. Only drawback is the slow service. Other wise great for parking.

What a lovely garden centre. Passed by per chance and I have to say what an enjoyable meal we had. After finishing our coffee had a stroll round the plant area. A lovely selection and excellent quality. Will visit again for plants and to dine.

On the way home and decided to stop off at Masterton’s for lunch. Car park was heaving so we went into the garden centre cafe instead. Friendly staff, nice food and not too busy! Sat outside and enjoyed a baked potato with side salad and...

Love the new refurbished cafe - the cakes and scones are lovely. Think the lunch menu could be a bit more varied and sometimes a bit understaffed but all friendly and nice atmosphere.

Rouken Glen has been recently refurbished. We visited last week and were delighted with the new look. What a difference it has made to the cafe/restaurant. Lovely new crockery has been included. All the cakes are now under a glass dome which is more hygenic...

I love going to this garden centre for a day out. I get great value plants all year long. The coffee is very nice too.I thoroughly enjoy going at Christmas time it’s all absolutely beautiful, there are so many decorations and ornaments at prices to...

Disgusting act from manager today, telling coffee shop staff to refuse sale of goods to 2 ex employees! Then telling said ex employees that they cannot come in for lunch anymore as its awkward for other staff! These employees left on good terms with staff and also only left due to finding jobs with more suited hours. Disgusting management skills to say the least

As garden centres go, it's pretty standard. Good variety of plants and accessories at reasonable prices. The cafe is very reasonably priced with a good selection on the menu. Food was tasty, maybe slightly less seasoned for my taste but always better to have not...

Great shop. Really good variety of plants inside and outside and a nice coffee shop. Would recommend

What a fabulous day out we had at Rouken Glen Coffee Shop. The girls were all lovely and helpful. We were all seated and everything was served to us at the table. We all enjoyed lovely fresh sandwiches, tea and coffee served with wonderful homemade...

A dreadful experience in this coffee shop. Ladies toilet smells dreadful, food sent back to kitchen, outside tables filthy with cat hairs on chairs, stained tables overflowing with ashtrays. Cakes stale, floor under the table covered in macaroni. This reminds me of a greasy truckers...

Lovely Garden Centre, plants are beautiful. By the time you cover the garden and gift areas you feel the need to sit and enjoy coffee. Nice clean venue, good selection of snacks. Worth a visit.

Been here several times and food is great however the service is appalling. Stood 25 minutes in a queue of 3 people to be served for coffee. 2 servers served each customer and didnt even acknowledge the wait. Cannot afford to be that slow. There were several staff in the kitchen but the 2 ladies out front need to up their game. Disappointing as food is great for a wee cafe. I'm afraid I shall be going to the cafe next door in future if there are no improvements..

Been here on a number of occasions the food is very varied and well presented at reasonable prices. Whether you want a lunch or tea/coffee with a scone or cake

Stopped here for a an early snack lunch with cousins from the US. An ideal menu with a good choice of soup, sandwiches, and hot dishes. The home made lentil soup was hot and tasty. Our toasted sandwiches/panini were also tasty, and served with a small salad and fries. All very nicely presented. Staff were helpful and friendly.

Can’t believe the difference in this place, it really is fantastic looking. We spent ages wondering around as there was so many lovely things to look at. I loved the handbag section... what great prices. Honestly guys you’ve all done a great job and the coffee shop is looking fab with the decor! Will be back... for another handbag

My husband and I came in today to get some plants and garden items. The staff were very helpful and gave great advice, they went out there way to help us and they took our purchases out to the car as we are unable to lift them. Excellent service with great staff.

Came here for lunch with my husband and mother almost 8years since last here and don’t think it’s had a lick of paint since then. Food was reasonable for a quick lunch Husband’s soup looked good he said it was , mum enjoyed her fish and chips and my stovies tasty but could have come out of microwave 10 seconds sooner. Staff matter of fact not great customer interaction.

We had not visited this garden centre before and unlikely to again. After finding the shop uninspiring we decided to have a hot drink. Admittedly it was only 30 mins until the cafe was due to close but we were informed we could still have something. An assistant was cleaning the floors and putting chairs on the tables. We were the only customers and it didn't feel at all welcoming. My husband's hot chocolate was very watery and none of the drinks/cakes were particularly nice. The whole establishment was tired in terms of decor, atmosphere and service. Sorry but we won't be back.

all good easy access for all,in both the main shop and coffee shop,the layout of the xmas display is lovely and well done.

I'm not sure what I can say apart from they have the rudeness staff I've ever encountered in shop. It has a good selection shame the staff arw so rude.

Unfortunately my visit turned unpleasant due to a horrible assistant in the coffee shop. She wasn't helpful and I didn't appreciate it when she leaned over me with her alcoholic breath all over my scone! She was clearly shaking and had a very red nose! Not someone who should be serving the public! Myself and my family won't be back!

We had visited nearby The House of the Binns where there no facilities or toilets so came to the nearest place we could find for coffee and cakes. Both were ok for a quick reviver. We didn't stay long but the walk through the shop area seemed to display stacks of cheap unattractive imported products.

Went in for lunch and the place was very busy. Fairly basic menu but food was freshly cooked and service was not too bad. Seating was uncomfortable with cheap tables and wobbly chairs. It is obviously very popular but not sure I would bother going again.

Lovely garden centre and easily navigated bright and welcoming however manageress is rude and obnoxious and puts you off visiting as I was there buying flowers for my wedding and she was so unhelpful and her attitude stank

Had to return the Baked potato as it was mostly uncooked potato. The replacement they brought out was the exact same. Not good enough. Very dated cafe and expensive to boot. Won't eat here again.

Stopped here for lunch on the recommendation of a staff member at Blackness Castle (given there were no restaurants open near the castle that day). Place was full, so it is clearly popular. Cafeteria service with a wide selection of food available, from sandwiches and toasties to main courses like lasagna, fish and chips, etc. We enjoyed a grilled cheese sandwich and fries, and a chicken tikka masala panini. Both were good.

Been here a few times now, mainly for lunches, excellant choice, lovely staff, whether you just want a snack or a full lunch or even just a coffee with some of their lovely home baking......it's definetely a place to stop!!

Go here all the time. Coffee and huge homemade scone £2.99. Brilliant. Good menu meals and snacks. Well stocked shop with gifts and garden items.

Soup, sandwich and a cup of tea, five pounds 99p what a great deal. I had the scotch broth which was very tasty, I would be more than happy to stop here for a spot of lunch

good menu but a bit missing I have been here a few times and it missing something.Maybe its a smile from staff every ine looks unhappy

I have been to the Glasgow one this was the first time at this one. The displays for Xmas were really nice best ones I have saw so far. You have all the different colours. We went into the coffee shop got cakes and tea and coffees. Prices were reasonable. Staff were friendly as well

My husband and I go regularly to Rouken Glen garden centre and we visit the coffee shop for lunch about once a month. We often take our Grandson who is 18 months and he is always made very welcome. They have a childrens menu for £3.99 which includes a drink and is very good value for money. We are offered a good selection of gluten free meals which include gluten free chips and also have a good selection of other meals on offer. The coffee shop appears to be busy no matter what time of day we go, which is always a good sign. There is ample parking and includes disabled parking spaces. The shop itself has lots of Christmas gifts and Christmas trees etc. The garden centre itself is worth viewing for the various plants, trees, bushes etc. All in All a very pleasant day out.

Varied choice on the menu all at reasonable prices. Nice surroundings and well laid out garden centre.

It's usually best to visit this place at Christmas with it's festive decorations are up, but also great for to come for all your horticultural wares,it has ample parking, a usually busy cafe/restaurant, as you go outside turn right to give the allotments a worthy visit.

I have been coming to rouken Glen for years. On my last two visits I had to return the Alice of loaf that I bought as it was stale. Today I chose a fruit slice covered with icing. I could not break the icing it was so hard. The fruit filling tasted as if it was weeks old. What is happening at rouken Glen. I won't eat there again.

Aparecimos aquí café antes de dirigirse a la mirada ajena. Café/té y un bollo de £2. 99 cada uno, muy sabrosa. Era precioso y limpio, las camareras jóvenes estaban limpiando las mesas y sillas, las piernas mientras estábamos allí. Los inodoros tenía jabón y olía muy beban atveach fresco y limpio

Ya que muchos de los centros de visita este jardín puerta estando en fuera siempre tenemos un vistazo. Prefiero el jardín de poco, ya tienen una gran variedad de plantas y están bien cuidadas. Sólo he tenido una taza de té en el café, así que no puedo comentar pero está limpio como son los aseos. Es muy bonito en tiempo de Navidad.

Primera visita y por desgracia no será planeando un regreso. No estoy seguro de si eran reorganizar la planta tienda pero fue muy básico y desorganizado. Compré algunos regalos para mis hijos y me cobraron. . . Restitución. venía con disculpas. Fuimos a la cafetería y aunque la comida estaba buena una vez más que me cobraron. . Más pero no disculpas dejar una mala impresión!

Como casi todas las demás Rouken Glen Garden Centre tiene el café obligatorio en el lugar.

Rouken Glen is not a fancy restaurant but it is clean and well run. Service is pleasant and efficient. We visited today for lunch. Special was two main courses for £10. We both had macaroni cheese and chips. Macaroni was delicious and the chips were good. Very good value all round. We will certainly return.

Exactly as in the title. Although we only had coffees, the food looked very nice and it was very busy. Will definitely return when next in the area. The shop is lovely, well displayed and again neat and tidy and very clean as was the garden centre itself .Altogether a very pleasant visit again with very nice staff.

We stopped here for tea and scones, we enjoyed them, setting is very nice, garden centre gift shop is lovely for a browse, only downside...we asked for cream for our scones ,Lady asked how many people it was for and I said 2, we were charged £1.98 for cream!! for enough to cream to do 4 or more people! Perhaps it would be nice to supply cream for scones free or at least a little cheaper.

A decent range of dishes are available. My son had cheese nachos for £4.50 which were smothered in lots of cheese. I had a chicken tikka panini which was very spicy - delicious! Panini was £6.99 and even though it came with chips and salad I thought it was a bit too expensive. Food was served quickly and the staff were pleasant enough.

Called in last night for a look around and was an OK looking Garden Centre.We were looking around and noticed the staff looking interconnecting and outside access doors, to which I asked what time do you close. Five was the reply and it was 4:50pm.So our mistake for calling in so late, but got the feeling they were all desperate to get us out etc. But why do Garden Centres close at this ridiculously early time at the busiest time of the gardening calendar? Any how we grabbed a plant and stood at the till while we waited on a member of staff to notice us from getting ready to bail out by the looks of things!!The plant was £4.59 and the young lady said debit cards to a minimum value of £5 only.As that's all we needed and nothing on the counter to make up that difference said, just make it a round fiver then. As in paying more not less!!To be told they can't do that either!So we had to leave the plant behind and go elsewhere.Not a good experience in that garden centre that's for sure.

Really gone downhill , I've been shopping here for years ; from Christmas trees to bulbs I always bought them here. What a terrible experience I had yesterday, arrived before closing time to find all the bedding plants being packed away under cover and unable to purchase any(the point of my visit) ! On leaving the garden centre , a young female member of staff thought it appropriate to yell at me "YOUR WELCOME" as she grabbed the empty shopping trolley from me :( . Very sad as this place was one of my favourite shops, won't be returning.

The coffee shop in this garden centre is all the more enjoyable because of the friendly patient staff. The snacks are tasty and the homemade cakes are to die for.Worth a visit as a morning or afternoon refreshment stop.The staff in the garden centre side of the shop are knowledgeable and helpful with hints on plants and ideas for the garden. Worth a visit

We usually stop here for coffee and a scone and it is always good. This it was later in the day and the menu choice made us decide on a meal. While there is not a vast choice the menu is adequate and all the homely comfort food is available, steak pie, fish and chips , mac n cheese, steak baguette and more. The people here are great and on first name terms with regulars so you do feel welcome and the food is good and fairly priced.

Went for lunch, had stories waited a long time, when meal did finally arrive t was warm and tasteless, desert was lemon meringue pie, again very disappointed, tasteless and not very fresh. We will not be back!!

great stop for coffee and homemade scones light lunch with soup also available also porelli ice cream

Don't go expecting a 5 star restaurant. It's a garden centre and decent for what it is. Coffee and snacks are adequate.

I was disappointed to say the least the soup bowl you would give a baby with not much soup and I stood a while as the girls that's meant to serve you had a chat not that good

In the area and dropped in for a morning snack had a good look at the shop with the Christmas decorations some really good gifts as well Cafe was moderately busy .Found out they dont do bacon rolls ! .....I took the tuna mayonaise sandwiches nicely presented ,freshly made . Mornings seem to be more Coffee and scones or cakes. I think there is a better menu for lunch

Over priced and over cooked a cheese toast is that menu stated was on brown or white bloomer bread with salad £4.95 in fact was two slices of the thinnest brown bread and cheese was burnt round the crust salad two bits of lettuce and slice of tomato. A toastie a sandwich pot of tea black coffee and Childs meal just over a pound change from twenty pound won't be visiting again and won't recommend it to friends. Worst place I've eaten in

Beautiful Christmas display best one I have seen in this area. A must to visit also had lovely lunch in restaurant. Top marks for their display will visit again soon.

Ein wunderbarer Ort um Zeit zu verbringen. Man findet immer etwas. Tolle Nieps und Napps die man braucht oder auch nicht. Der Lunch war lecker und die Sitzgelegenheiten einfach schön. Wahrlich einen Besuch wert.

Really feel there is no point in visiting . The owners have given up . Like a rummage store . Untidy , dirty and very uncared for . Needs gutted and redone . Nice things but 20 of each item thrown 2gether . Don't know who dresses the place but needs a good talking to as they r obviously not doing the job they r paid for . Loads of tat . Never changes . Nothing runs together . Just thrown out . There is no pride in the place . So sad , loved to visit with the kids but will give it a miss now !

Good choice of food for a light lunch.Restaurant clean but basic.Prices reasonable.We chose to have our food first with drinks when we had finished.We were told just to come up and collect our tea at the counter.Try as we might we couldn't get the attention of a waitress.This concluded with us waiting again in a que that took us another 15mins approximately to get served.I didn't feel this was an acceptable time to wait for a pot of tea.Having said that it was a lovely cuppa.Would I go again.?Yes but would probably take our tea in advance of the meal meaning it would be cold when coming to drink it.

We used to visit here regularly many years ago and recently rediscovered the place. The,emu here is all homely fare and comfort food with nice baked goods and cakes and it is all good. It is counter service and the staff are really nice you just feel the place could do with a full refurbish and maybe an updated menu but that said there were not many empty seats so traditional is popular. Must also say the pricing here is really great value for money without the usual drop in quality so worth a visit if you are in the area. The garden centre and shop are great too.

Went here for lunch and to buy some gifts for relatives during holiday nearby. Excellent food great facilities and friendly helpful staff. Gifts bought were great, loved the location had all that we needed thank you.

I stopped at the rouen glen for a coffee on my way home from Burntisland, well my first impression was it looked a bit run down ,on entering I was amazed at the amount of goods on sale ,from books to expensive ornamental goods and now Christmas goods and a fabulous range of garden furniture and lots more.the cafeteria is oldies type but the fresh baking and sanwhich especially are brilliant, the staff are very sweet and helpful and the coffee is good,I have had nice visit and will visit again, and is worth a stop for a tea or coffee.

We passed this on our way to the House of Binns and it looked fine, so we drove back for coffees. What a mistake.!!! The floor displayed looked ťacky unprofessional with no flow. Immediately on entering we had to walk through a semi placed Christmas area, oh dear. Too early but so pathetically set up. To carry the Router Glen name we expected the same as the actual Rouken Glen, Park as Glasgow... This is a joke!!! What a disgrace to have this 3rd rate place in your group.Displays covered in dust n bird poo.Into the... Well what do I call it, eatery?? Shambolic!! Washed out pink walls, dreadful wall hanging all around randomly hung. No continuous tray holder along counter. Different coloured areas of tiles on floor. Kitchen doors open, and the worst laminated pictures all over a wall of what they serve. How dated. Like some 60s transport cafeIt was so awful we had to laugh, to food was 3rd rate too. The tables n chairs just awful.Not to mention strips of wrapping paper used as display backing. One we couldn't stop laughing at looked like satanic crosses...see photos... What on earth was that all about.!!! At entrance a set of plastic would be cast iron look seats, with dreadful dated pictures hung around.... is this the best they can do to encourage customers to purchase?? Never will we return. Plenty of other modern clean places to visit

First visit with my wife and a family friend. The restaurant is just so 'downmarket' compared with the other elements of the centre. Very reminiscent of a poor school canteen. Very disappointing.

Lovely garden centre with large selection of plants etc all very reasonably priced. Wednesday's special discount day if you have loyalty card. Nice cafeteria where you can have a lunch too, very pleasant to walk round with lots to see.

My husband is disabled I always to into a place to check if it really is disabled friendly, it was amazing I asked about eating,will this table do? Would you like me to move that chair for you so caring. Garden center had plenty of room to roam even with the wheelchair,shop was he same,ŵe will defiantly be back!!

I fell off my bike and sprained my ankle nearby. I picked my way along the road and came across this place where I called my wife from my mobile to ask her to come pick me up. Knowing it would be a while and not being in a good state I thought I'd get a cup of coffee while waiting. I didn't have a lock but the very large vestibule at the front had tonnes of space, and I went to put my bike inside, well out of the way, between some trolleys and the wall, when I was sternly told I couldn't leave it there. I explained my situation to the lady but was firmly told that I'd have to stay outside with it. Thought it was a bit off, it wasn't going to cause a trip hazard and I've had more accommodating experiences in smaller places and restaurants where they went out of their way to get the passing trade in.

We have been going here since last year has nice household stuff, garden plants, and the big cafe yes good for lite bite nice staff helpful and good whellchair access to while away couple hours.

The tea coffee and snacks are fine. The cake portions are big as are the merangues but this is a case of quantity over quantity. The basics eg. omelettes and chips are good and value for money but the service can be very hit and miss. No pork products are served however it would be good to let customers know this as a ham & tomato toasting/ sandwich or bacon roll is the sort of food you would expect from a garden centre cafe. Not good for breakfast.

After planning a garden shop today with my disabled & elderly grandmother, I called the shop at 4.40pm to double check the closing time, I was assured the centre closed at 5.30pm, so we had little time to squeeze in a shop but thought it worth the effort of trying to make it before it closed. We arrived outside at 5.10pm and found both entrance gates to be padlocked shut & the centre in darkness. I have just now looked online and apparently the shop was to close at 6pm today and not 5.30pm as told over the phone! I was very disappointed as was my grandmother, if we had of known they would have closed an hour early we wouldn't have bothered leaving the house. Terrible customer service.