Based on 1 opinions finded in 1 websites


Based on 1 opinions finded in 1 websites
Opinions
Wow! I’ve been aware of roots for the last few months, as it has been very popular in East village with residents but today was the first time I was able to go with friends. I was not disappointed. We drank out way through most of the cocktail menu, each one was delcious and wonderful well presented. The tastes are great and the presentation (dry ice is a lovely touch) is amazing. The bit that makes Roots stand out is the great customer service. They were very attentive and the head bar man was more than keen to come over, talk us through the menu and advise what cocktails would best suit our palettes. There was plenty of staff around who were keen to help and serve. Overall we paid £50 each for 5 cocktails, which seems a lot if out of London but the service and choice makes this a London bargain! I could not recommend visiting enough, this bar will quickly rocket to the top of trip advisors list, so get in soon!
mlharvey86 . 2021-10-02
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The food is nice like any other Franco Manca but service could be better. I also asked for a kids menu so my son could use the activities and they said they only had one so needed to keep it, which was very disappointing as he always looks forward to those in any Franco Manca. Availability was also not great, I ordered a salad and they didn't have goat cheese, then told me they didn't have butternut squash (which is the main ingredient) so I asked to replace with mushrooms, which had to be approved by the manager (they kept suggesting olives instead), but then actually had the butternut squash in the end. A bit of a messy experience and not great as other branches. Also, I got a kids menu and they made no mention of the desert that is normally included.
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I absolutely love this restaurant. The food is delicious of course but its the staff that make the experience so enjoyable. They can't do enough for you. Thank you!