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3.8

Based on 1.912 opinions finded in 2 websites

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Nº 373 in 751 in Newham

Nº 24 of 33 Italian in Newham

CUSTOMERS TALK ABOUT DISHES WITH..spicypizzatomatomozzarellamustchillicheeselambcookedpayburnthammeatoilchorizocokegarlicsausage

comment_iconOpinions

A Franco Manca stall serving delicious pizzas with efficient and friendly ordering process.

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Tee Tong . 2024-12-15

MORE AT Google

Stumbled on the newly open pizza place. 6 options on the menu ? Pizza was decent and tasted good, very thin base, so not very filling (personal taste). Starters was tasty but at £5 ea for a small single serving, this is extortionate along with the charges for a bit of dip sauce. Soft serve ice-cream was also small and expensive.. spending £100+ for 2 in a pizza joint ... NO. Not again I'm sorry. Staff were super friendly and nice though.

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Johan Van Den Berg . 2024-12-07

MORE AT Google

Fresh over baked pizza, absolutely delicious 🤤

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Ms Nabih . 2024-12-02

MORE AT Google

After five years of living in this city, I’ve finally found the perfect pizza spot. The service is amazing, the people working there are extremely nice and is the perfect place for a break after a long day of shopping and fun with the family and friends. I will definitely visit again xx

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Sara Falivene . 2024-11-30

MORE AT Google

The only pizza chain I’d recommend as an Italian. Authentic pizza and great service. I’ll be back

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Maria Teresa Barbusci . 2024-11-30

MORE AT Google

I am Italian and I went to Franco manca to enjoy an Italian pizza after a few years of not having pizza at all. I thing this was the worst experience so far with this chain: pizza was row but burnt at the bottom, it had a very bitter dough, the mushroom were cut very thin and got burnt and the ham was really low quality. This place changed drastically in the last 2 years. I remember coming here and enjoy the pizza that used to be similar to what you get in Italy. Unfortunately, this is no longer the case.

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Franco Maco . 2024-11-24

MORE AT Google

They were very gentle and nice with Thier service

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shahid bhuyan . 2024-11-22

MORE AT Google

I don’t like the pizza was so oily

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Meg Biala . 2024-11-16

MORE AT Google

I came from Italy and was looking for a pizza, and taif on of the chef just i wanted and remind me of back home, i just gonna say Thank you taif for the pizza it was delicious and thank you for making it the way I wanted🤗🤗

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Mrz Ri . 2024-11-06

MORE AT Google

we always come to this place...not only the pizza is the best,but also the staffs are well behaved.. Its the best pizza in London

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Mahmudul Hasan Jumman . 2024-11-06

MORE AT Google

Had pizza from here! The margarita was so good. Compliments to the pizza Chef!!

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Lunaaa . 2024-11-05

MORE AT Google

Went to Franco Manca recently and I have to say it was incredible! Shout out to the pizza chef, the food was Fantastic!! Great service and friendly staff. Highly recommend this place to everyone!!

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Sabah Abdus . 2024-11-05

MORE AT Google

The food made by the pizza chef was amazing.

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mamunur rashid . 2024-11-05

MORE AT Google

Pizza chef was great, recommended me a nice order and I enjoyed! Does not disappoint!

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rabs . 2024-11-05

MORE AT Google

I had an incredible experience at Franco Manca in Stratford, thanks to the amazing pizza chef! The pizza was absolutely delicious—perfectly crisp on the outside with a soft, airy crust that melts in your mouth. I’ll definitely be back for more.

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Ira . 2024-11-05

MORE AT Google

Best pizza in London and the team is very welcoming. Had great experience there.

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Eva Leonaite . 2024-11-02

MORE AT Google

Pizza was undercooked and dough was raw. One of the worst pizzas ive had. Asked to put back in the oven and apparently wasn't allowed to

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Chantelle Desmarais . 2024-10-31

MORE AT Google

I’m sorry, this’s not the Italian pizza, in London there is so many pizzeria better the Franco Manca. Trust me I born with the pizza.

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Gio Skylane . 2024-10-22

MORE AT Google

Lovely place, lovely people serving great food. Staff front and back of house always remember their regulars plus their orders. Food is cooked in ovens in front of you, so you know it's coming out fresh and hot for you. Seasonal changes in the menu keeps things fresh and old favourites are kept or return when customers demand it.

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Philip Stobbart . 2024-10-20

MORE AT Google

Amazing Pizza! Staff so Friendly! Thank you for helping me choose Hera!

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Dren Lubovci . 2024-10-20

MORE AT Google

The worker wearing classes at the Westfield startford branch is a rubbish worker. I asked for any vegan vegetarian options and he showed me a list of the pizza's that are vegan. I asked him where on the actual menu is the pizzas you pointed out and he was struggling to point them out. Plus the vegan menu wasn't even detailed properly it looked to me as if certain ingredients are vegan. After talking to him that took long minutes then did I find out that all the vegan ingredients come together in the pizza. It was so hard to communicate with him honestly.

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Rumman Sharif . 2024-10-09

MORE AT Google

Lovely pizza I ll definitely come back

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Ilaria S . 2024-10-02

MORE AT Google

Had the Truffle mushroom pizza and I personally thought it was mediocre. The sourdough base and pizza flavour was unfortunately bland. It could have had more cheese and mushrooms as also quite dry.

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Ryan Kitchen . 2024-09-21

MORE AT Google

Fantastic pizza at Franco Manca! The service was top-notch, number 9 pizza was great. Highly recommend!

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Leon Prestreshi . 2024-09-02

MORE AT Google

Customer service terrible. Especially male manager - I bought £20 worth of food. As it is not a restaurant but a food court you have to take your pizza on a tray and find a place to sit down. As I sat down the coke I bought slid off the tray!!!!! And went all over me. I went up to the man at the till and asked for another coke as I was wet through it was clearly obvious what happened. He refused and said he would not give me a coke. He was so rude, I resorted to tears. He then gave me a coke but his response was ‘ I can give you a coke but I now have to pay for your coke ‘. Terrible, terrible customer service.

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Annabel Armitage . 2024-08-28

MORE AT Google

Delicious Margherita pizza but crust was slightly thick for my liking. Good flavour in the sauce and cheese. Clean place and quick service.

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Syed Hussain . 2024-08-26

MORE AT Google

Ordered a gluten free pizza and a regular pizza. They sent two regular pizzas. Asked if they would send another. They refunded only the gluten free surplus of £2. They said we received the regular pizza so we must pay for it. Super lol. Imagine.

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David Pichut . 2024-08-23

MORE AT Google

I recently visited Westfield, Stratford restaurant for the first time with my friends, and I must say we were all very disappointed with the vegetarian options. I ordered a veg pizza, which sounded great on the menu, but when it arrived, it was a complete letdown. The pizza was overly salty and dry, making it practically inedible—not just for me, but for all my friends as well. The toppings were minimal, with only a few small pieces, and overall, it felt like a waste of money. Important :- Additionally, I ordered a lemonade, but when I took a sip, I noticed that the glass had a broken edge, which cut my lips. This is a serious safety issue that should be addressed before serving customers. Overall, our experience was far from satisfactory, and I hope you can improve the quality of your food and ensure the safety of your glassware in the future.

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garima gupta . 2024-08-20

MORE AT Google

Service was quick but the Margherita pizza we ordered was quite average and chewy.

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akhil shanbhag . 2024-08-17

MORE AT Google

Dry pizza, on a cheese paste base not looking particularly fresh and with a few ingredients thrown on top. Clearly no effort or care, it just wasn’t a good meal. And a weird tasting lemonade. Yeah..not coming back.

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F A . 2024-08-10

MORE AT Google

This was one of the best Italian pizzas in London. Now, the choice of toppings are not Italian style, the quality of the products is very poor, and worse the dough itself is a chewing gum. I went all the way to Westfield, despite the fact that I hate shopping centers, just to enjoy an authentic Italian pizza, I went back home extremely disappointed 😞

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Gaby . 2024-07-28

MORE AT Google

Really good pizzas, well worth the money (compared to the more expensive chains one floor up), and they were pleasant, kind and fast!

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Gustav Felander . 2024-07-25

MORE AT Google

Without doubt the driest pizza I’ve ever eaten. I had the Franco’s Favourite. The dough was tasty as were the toppings of Smoked beef, rocket, capers and mozzarella. There was no tomato sauce or any sauce kind of base. I only remembered to take a photo after I had a couple of hours.

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Lisa Payne . 2024-07-23

MORE AT Google

You again how many pizza are you gonna eat

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Mohmed Ali . 2024-07-21

MORE AT Google

one of the best authentic Italian 🍕❤️

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Adam ajay . 2024-07-14

MORE AT Google

Pepperoni is amazing. Great customer service from Tini. I will definitely come back.

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Mimi Velikova . 2024-07-09

MORE AT Google

I always have the same pizza and always is perfect, Tini as always a welcoming guy

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Kaloyan Kolev . 2024-07-03

MORE AT Google

Amazing pizza, tini has the best customer service ever! He makes you feel so comfortable! Keep up the good job

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Mario Rossi . 2024-07-01

MORE AT Google

pizza was wonderful as always and the waiter Tini he was such a welcoming person and knows a lot of things about Pizza

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Mr Tamjid . 2024-07-01

MORE AT Google

Excellent service from Tini and great food

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Nadirah Ahmed . 2024-07-01

MORE AT Google

Nice area in the shopping center, we ate tasty pizzas and we found a very friendly and nice staff that made we felt like at home.

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Fabiana Di Magno . 2024-06-30

MORE AT Google

We went to Westfield Stratford, fancied a pizza, and headed upstairs for Pizza Express. On the way, we came across Franco Manca, which we hadn’t had a good experience with previously but blamed the takeaway distance. My wife and I decided to give their sourdough pizza a second chance and ordered a veg special. Unfortunately, we didn’t enjoy the quality and found the ingredients poorly filled. My wife rated it 2/10, and I gave it a 4/10. Sorry, guys—do your business analysis and get this pizza right.

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Ali Gurer . 2024-06-25

MORE AT Google

Very nice pizza and the team was amazing fast service waiting time for the pizza was 5 min in other places in food court was more than 20min

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Catalin Paroiu . 2024-06-21

MORE AT Google

The lady at the counter was rude and didn't look like she liked doing what she was doing. The experience made the food less desirable. The pizza wasn't great either. The crust was burnt and too hard to even consume, so I had to cut the whole crust out, the rest of the pizza was alright.

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muhammed ashfaaq . 2024-06-20

MORE AT Google

There is a lady with 3 kids that have ordered a pizza, and they couldn't help her to cut the pizza for her. Even if you don't do it normally, I'm sure that your cook has a big knife that can slice the pizza for her. Come on, she is by herself with 3 kids, and you can not slice the pizza.

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Gabriel Pacheco . 2024-06-09

MORE AT Google

Great food. Highly recommend! Amazing pizza!!!

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Sofia Di Ruocco . 2024-05-12

MORE AT Google

I’ve been in London for my holiday and I visit this restaurant in Westfield. Very Italian flavour and friendly staff!

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antonio curro' . 2024-05-12

MORE AT Google

Best Pizza, best service and nice atmosphere. Highly recommended

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M Khan . 2024-05-12

MORE AT Google

I have been a Franco Manca customer for years and visited most of their stores across London. This is the first time that the quality of the pizza was so low that I didn't even finish it. We had the marinara pizza and it came with nearly no tomato sauce, the dough was uncooked and the garlic was burnt. My recommendation is to avoid this venue.

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Thyago Falconi . 2024-04-10

MORE AT Google

Lovely pizzas fast service even though it was a busy friday night,

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Olliebenji . 2024-04-07

MORE AT Google

A nice food court version of Franco Manca, quick service and same standard that you expect across the chain. Great quality as always, and the seating in Westfield food court is quite nice given the size and busy-ness of the shopping centre.

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Helen Jeary . 2024-04-04

MORE AT Google

Great pizza and texture, just needed more flavour and had to buy sauces separately. Waited a while for the pizza as they were busy, my friends got their food first from other food joints in the court.

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Priya Chauhan . 2024-03-25

MORE AT Google

We visited westfield for a late lunch. The service we received from Tini was friendly, the food came quite fast and it was delicious 🍕

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Neuza Lopes . 2024-03-23

MORE AT Google

Great pizzas, amazing sourdough pizzas so tasty. Can't believe how many people leave the outside crust ! The staff are so friendly and helpful. They helped me with my Franco Manca app that wasn't working as it should but now it is, thank you. Love the pizzas and your wine.

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Steve Allchin . 2024-03-22

MORE AT Google

Talk about trying to reinvent the wheel. This overly fancy place produces an underwhelming product.

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Wordsmiths . 2024-03-21

MORE AT Google

We were 2 people,ordered 2 Margherita. The pizza was small,the dough was still raw,the tomato sauce quite sour. I've eaten better frozen pizza for half of the price. Gotten worse over the years.

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Guseppe Di Martino . 2024-03-04

MORE AT Google

Brexit at it's best here. None of the pizza maker was italian. Sauce was saulty. Kind of indian bread more than pizza. Not as good as it used to be.

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Marco Lilliu . 2024-03-02

MORE AT Google

Pizza used to be amazing here, but it's now just above average and prices are hardly justifiable for the products offered

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Fabio Parente . 2024-02-16

MORE AT Google

Pizza was freshly made, individual ingredients were good but for some reason the pizza just didn't hit the mark. Far from bad just above average. Took around 15mins to come and they wasn't particularly busy. Not exactly sure why. Overall just average.

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Mutahir Ali . 2024-02-09

MORE AT Google

The service was wonderful. I visited this establishment yesterday and the guy that served me was very personable. I ordered the anchovy and caper pizza, something which I’ve ordered before. It was pleasant. Didn’t tickle my tastebuds totally but that was down to me getting the wrong pizza for that day.

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Princess C . 2024-01-14

MORE AT Google

The service was incredibly fast, and the staff was so friendly. The pizza was cooked perfectly. Whenever I crave pizza, Franco Manca is my top choice.

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Ardian . 2023-12-29

MORE AT Google

Very nice pizza, very nice staff especially the waiter Tini he did such a warm welcome for us. Thank you guys

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erhan suleyman . 2023-12-24

MORE AT Google

I've been visiting the startford branch for many years and always seen the same manager. I've asked him many times as you serve Halal lamb and I'm a Muslim would the pizza chef wash hands prior to making my pizza, always said yes that's not a issue. On my last visit this was not the case, I was told sorry unfortunately he can't do that as it's busy, baring in mind I'm the only customer there and nobody behind me. It didn't feel very inclusive, felt like I wasn't treated as a valued customer as it was need for me, instead he turned away my custom. So there's no point advertising you're serving Halal meat if you can't respect a customers need, a simple request mind you. So they either said they had washed hands previously and I gave them the benefit of doubt. But certainty I'll be avoiding this establishment from now on, it's sad because it was a family favourite. It's more disappointing this came from teh store manager, it's probably time to retrain him or perhaps a change of management is needed (short guy with dark hair). To all Muslim customer please be careful whilst choosing this place to dine. Absolutely horrible experience and thought others should be aware.

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Shak Ali . 2023-12-09

MORE AT Google

Had an amazing pizza (Number 10 Special). Really liked the puréed yellow cherry tomatoes. I added caramelised red onion as an extra topping to the pizza as I thought it would enhance and add more flavour to it. It was perfect!

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Maria Lobello . 2023-11-20

MORE AT Google

Just had the most amazing pizza experience at Franco Manca in Stratford! The pizza was delicious with a perfect crust and fresh toppings. The service was incredibly friendly and welcoming, making us feel right at home. What's more, the prices were so reasonable for the quality received. Highly recommend Franco Manca pizza at Westfield Stratford for a fantastic meal that won't break the bank! 🍕👏

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G B . 2023-11-11

MORE AT TripAdvisor

Just had the most amazing pizza experience at Franco Manca Westfield Stratford! The pizza was delicious with a perfect crust and fresh toppings. What truly stood out was the exceptionally friendly and cordial service. The staff went above and beyond, making us feel valued and at home. Combine that with the fantastic prices, and you've got a winning combination! Highly recommend Franco Manca Westfield Stratford for a delightful meal with top-notch service.🍕👏

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G B . 2023-11-11

MORE AT Google

Warm friendly place, nice tasty pizzas

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Viktoras Simutis . 2023-11-10

MORE AT Google

Good service and food of the staff in Stratford branch. The food is big in portion and affordable price

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Venture18247847689 . 2023-11-04

MORE AT TripAdvisor

Had pizza for the first time. I was not impressed. I asked for spiced chicken as extra and the chicken tasted blend. There was hardly any basil or any other toppings Not worth the price. I wouldnt eat again unless their menu changes.

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Josh Surti . 2023-10-24

MORE AT Google

If you like italian style pizza , this is a good place. Friendly staff.

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Ross Marinov . 2023-09-17

MORE AT Google

STAFF MEMBER WAS VERY RUDE TO MY FAMILY

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Alfaz Vohra . 2023-09-16

MORE AT Google

Very bad experience about Staff member

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MOHAMMADNADIM INAYATALI SAIYED . 2023-09-16

MORE AT Google

Good taste and good service. Staff are always friendly. The quality however varies and lately has dropped. I've been coming here for almost 3 years but in the last few months, i wasn't that impressed anymore. Sometimes the pizza comes out of the over too fast and is not cooked well. Tha dough is uncooked. If it stayed in 3 minutes and bottom and edges are done but the middle is still raw, maybe the oven is too hot? Shame because the mix of ingredients is usually good and tasty

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Alex S . 2023-09-13

MORE AT Google

Pizza was amazing! Always fresh pizzas. I will get the same thing for my family and they love it. Great service from the staffs at this brunch. They are very quick, friendly and welcoming.

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Rujeena Khanum . 2023-09-05

MORE AT Google

Good sardough pizza. Not a massive variety but good enough

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Roma Singhal . 2023-09-01

MORE AT Google

Can honestly say I have never a pizza here that didn’t taste amazing! Always great quality and so fresh. Not oily like other takeaway pizzas. Would say out of all the “mainstream” pizza places this one tops them all

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Jack H . 2023-08-16

MORE AT Google

The pizza from Franco Manca was tasty and the service was great, even told me that the pizza I picked (for my sister and mother) didn't have a tomato base so that I could add one on. As it's in the food hall, you don't get the Franco Manca experience, but the food was still as good as the ones in the restaurants. The pizza really hit the spot after a long day in London.

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Josephine Gray . 2023-08-13

MORE AT Google

You always know a pizza is good when their most basic pizza, the Margherita tastes so good. The sourdough was the stand out for me. The staff were friendly and service was quick. It's in the food court area, so sometimes it can be difficult to find a seat but definitely worth a visit. I highly recommend this place.

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Suf . 2023-07-27

MORE AT Google

During my visit to Franco Manca in Westfield Mall Stratford, I had a delightful experience with their pizza. The pizza was undoubtedly really good, with a perfect combination of flavors and a delicious crust that left me satisfied. However, I did encounter a small communication issue when I asked one of the staff if the pizza had a tangy taste. Unfortunately, he seemed to have difficulty understanding my question, which led to some confusion. While it might have been a language barrier or misunderstanding, I couldn't shake the feeling of him being slightly rude in his response. Despite this minor hiccup in communication, the overall dining experience was enjoyable, thanks to the delectable pizza they serve. I would recommend giving Franco Manca a try, especially if you're a pizza enthusiast looking for a mouthwatering treat while shopping at Westfield Mall Stratford.

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Mayuresh Gavankar . 2023-07-26

MORE AT Google

I went to this place with a friend of mine. The order took longer than what I expected for a pizza and the focaccia bread was dry.

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Crystal . 2023-07-07

MORE AT Google

Been a couple of times and not been disappointed.

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Marialisa Guazzelli . 2023-07-06

MORE AT Google

Great food. They do fantastic takeouts. Would recommend 🥰

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oyesola ogunlesi . 2023-07-02

MORE AT Google

Very friendly staff and quick service

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Keleigh Vernon . 2023-06-30

MORE AT Google

Coming here rather often, enjoying the food every time. Quality pizza every Time and friendly people from the management to the chefs.

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Viktoras S . 2023-06-29

MORE AT TripAdvisor

I was there on Saturday 24/06/23 around 1 pm very busy time..but I was surprised that the service and pizza was so good,I spoke with one guy from Italy I think aldo (I'm not sure ) and he suggested me pizza number 9 and the pizza was sick ,I definitely recommend If you around Westfield.

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giovanni p . 2023-06-27

MORE AT TripAdvisor

I was there on Saturday 24/06/23 around 1 pm very busy time..but I was surprised that the service and pizza was so good,I spoke with one guy from Italy I think aldo (I'm not sure ) and he suggested me pizza number 9 and the pizza was sick ,I definitely recommend If you around Westfield.

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giovanni pascarella . 2023-06-25

MORE AT Google

Absolutely great experience and Daniel, the manager is an absolute Gem!

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Luigi Infante . 2023-06-11

MORE AT Google

Pizza’s great as usual, cashier girl looked like she wanted to die! Courtesy doesn’t cost anything…

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Menyhárt István . 2023-05-28

MORE AT Google

Waste of money waste of time . Rubbish food I ever tried in my life don’t try .

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Zahid Khan . 2023-05-18

MORE AT Google

Absolutely waste of money. The burnt pizzas and rude staff. Will never ever visit again.

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Muhammad Israr . 2023-05-18

MORE AT Google

Surprisingly one of the better Franco Manca experiences I have had. I was surprised because it is in a mall, but it was genuinely very fresh and delicious. The ingredients are the same and I think not being in a restaurant, if you collect your food right away the pizza is very hot and fresh. I enjoyed the special with ricotta. I would come back. I have been a long time diner at Franco Manca from back when it was in Brixton market so I think this one, except for atmosphere bc it’s a mall, is just as tasty as I remember.

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Arden . 2023-05-10

MORE AT Google

1. Worst pizza. 2. Awful taste. 3. Overpriced 4. Pizza bread was overcooked and bitter to taste. 5. Besides being over salty, it was topped with salty fish. 6. The only thing good was diet coke(definitely overpriced) as it helped me to wash the pizza down. 7. Garlic bread was salty and the Worst I have had. 8. Awful and Worst experience.

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Mridul Nagrath . 2023-05-08

MORE AT Google

Very nice pizza, as always, good location in the food court too.

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Mihir Raniga . 2023-05-02

MORE AT Google

Great food, touch pricey though

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Aaron Tarling . 2023-04-09

MORE AT Google

Best Best Best Marguerita in a thousand miles radius

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li mes . 2023-03-28

MORE AT Google

Honestly one of the best pizzas I've ever had

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Tristan Anderson . 2023-03-25

MORE AT Google

Pizza took a long time, we saw a pizza dropped and think it was ours. Not an issue to wait for another, but they should have let us know.

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Pete Ankin . 2023-03-17

MORE AT Google

They charged me 16 pounds for a small bottle of water, small flat piece of raw dough (supposed to be a focaccia) 🤦‍♀️ the surprise was the burrata. Was a small sour dry mozzarella. No service. Unfortunately I didn’t eat there because the smells of many foods made me nauseous so I asked to a box to bring with me. I found out only when I returned home. I tried to call the restaurant but was close. I know very well how must be a good burrata. First because I love it, second because I’m tour leader and guide so in Campania I used to visite with tourists group places where they made the best burrata and mozzarella in the world. Now I understood why in the other Westfield Franco manca is close.

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Rita Ruiu Mele Guiso . 2023-03-10

MORE AT Google

The food is horrible, I got the halal chicken topping and it was horrible, smelt and tasted funky. I felt sick after eating it. Pizza is dead too. Don’t waste your money on this place

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Waqas Ahmed . 2023-03-02

MORE AT Google

Mÿ grandson is very fussy about the texture and tastes of his pizza. The presentation is also very important to him. He loves Franco Manca!

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valerie pinnock . 2023-02-25

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