Zizzi - Westfield Stratford City in Newham

I absolutely love this restaurant. The food is delicious of course but its the staff that make the experience so enjoyable. They can't do enough for you. Thank you!

I went to rhe Westfield Stratford Zizzi for lunch with my friend and our waiter was a gentleman called Happy. He was amazing from the moment we came in. He provided great service, nothing was too much for him! So thank you Happy, you are a great asset to Zizzi and how customer service should be!

Thank you to Vinny who was very attentive and helped us order with recommendations, he made our visit amazing (:

Food was amazing! So good and the service was lovely, the waiter Vinny was very welcoming and polite definitely would recommend and will be coming again☺️

I had a fantastic experience at this restaurant! The atmosphere was warm and inviting, creating a perfect setting for a relaxing meal. The overall vibe was pleasant, making it a great place to unwind and enjoy good company. The food was absolutely delicious—every dish was full of flavor and beautifully presented. You can tell that a lot of care goes into the preparation. I've ordered sea bass- 10/10 A special shoutout to our waiter,-Marko- who was truly exceptional! Friendly, attentive, and knowledgeable, they made the dining experience even more enjoyable. Highly recommend this place for a great meal and wonderful service!

This review is based on a visit to Zizi's almost a month ago. I've been meaning pop a quick review, but I never got around to it, until now. What can I say? My ratings say it all. We decided to go to Zizi's when we visited Westfields Stratford, and as we have previously been, it wasn't a difficult choice. There are so many food options in and around Westfields, and you are spoilt for choice. My partner and son love pasta and pizza, so for us, it was an easy decision. The usual suspects are Ask Italian, Pizza Express, and Zizi's on the top floor restaurant section. On arrival, we were seated quite quickly. They weren't as busy around 12 pm. The food was hot, very filling, with large portions, and deliciously tasty. We enjoyed our individual meal orders. We spent around an hour and a half there and never felt rushed even when it started getting busy after 1 pm. In the past we found the service a bit slow, but on this occasion, they were staffed appropriately, and even when we needed something extra for our table, like black pepper, olive oil, tap water, etc, a simple raised hand, and with a minute or so we were attended to. Even getting the bill at the end didn't take too long. I feel that their service has definitely improved. Kudos Zizi's. All round a great dining (lunch) experience, and we will definitely return when we find ourselves back in Stratford and Westfields. So, I have this thing where I always go check out the restroom facilities of any establishment we dine at. A clean, fresh-smelling, and tidy toilet tells me a lot about how an establishment is run and their view on hygiene, etc. No problems here. I have included a few pics just for those who are interested. I always wonder why the toilet bins in restaurants are always so dented...had the same experience at other similar establishments at Westfields. Strange. One last point, on the bill, you will see they add a team tip of 10%, which in principle, I do not have a problem with it as I always tip at least 10% anyway. It's just funny how they say it's optional, but then it's automatically added. I suppose if a customer feels otherwise, they may ask for it to be removed. I'm not sure what management's view is not this and as I said, I have no issue with it. Something to consider for those who don't feel a 10% tip has been earned. The bill (pic included) isn't cheap (£75 for 3: two adults and one 11 year old. We didn't even have any dessert). I don't think post-Covid-19, etc, prices have come back down - my personal view. So, for many, eating out may be for special occasions only. Overall, a great dining experience, I don't always give 5 stars for Food, Service, and Atmosphere. Keep up the great work, Zizi's. It's highly appreciated and valued. We definitely recommend this Zizi's for a super dining experience 👌🏽.

I had a fantastic experience at Zizzi in Stratford,and a big part of it was thanks to Aida! Her service was impeccable kind,attentive,and always with a smile. She made our meal even more enjoyable ensuring everything was perfect. Her positive energy and professionalism truly make a difference. I will definitely be back and highly recommend this place to anyone looking for a great meal with excellent service!

Met the manager there on sat evening and he was totally AWESOME!!! Well done really enjoyed the experience.

Came to Zizzi’s for my birthday before I go to see a performance, Aida and Marko went above and beyond for me to make my birthday special. Amazing customer service and they were so attentive, they deserve a raise! They made sure I didn’t have to pay for anything because of my birthday which is so sweet. This is the place to visit!

We were looked after by Mr. Happy. The quality of service was first class 👏👏👏

Lovely restaurant, Vinny our waiter looked after us very well. Really enjoy zizzi

A bit meh, to be honest. Food is okay but the service wasn't great. Cocktails are clearly from a pre-mixed bottle. They don't accept Blue Light cards.

Thank you Mark, and another waiter with brown curly hair for great dining experience and for the great service. You were very friendly and helpful. The food was amazing. I recommend this Zizzi.

Great experience because of marco and team

Food was lovely, service was brilliant, would definitely come again!

We had an incredible dining experience at Zizzi The food was absolutely amazing—every dish was full of flavor and beautifully presented. What truly made the evening special was the outstanding service. The manager (or the person who welcomed us) went above and beyond to accommodate our group of 10, ensuring we had a great spot despite the busy evening. Team professionalism, warmth, and effort to make us feel comfortable did not go unnoticed, and we truly appreciated it. Thank you to the entire team for such a wonderful experience! I highly recommend this place and will definitely be returning.

Marco was out waitor, and he was lovely and funny, the food and drinks were amazing as always

Great meal- thank you Steve for getting my family in last minute. We will be back

Very nice meal at zizzi and friendly waiter called happy

Happy was an excellent server. Very efficient and friendly.

Served by Happy and I was very happy!

Our server Happy was excellent, thank you!

Happy was a great server, kind and polite

Staff were fantastic, so friendly and the food was great too

Amazing food.. really loved the service of Happy and his recommendations were amazing.. would definitely visit again

Delicious food, catering for vegan and vegetarian. Excellent service! Happy was very kind and attentive

Lovely food with the best service. Marco the manager was very friendly and couldn’t do enough for us. Thank you

Marco the manager was extremely attentive and nothing was too much trouble

Had an amazing experience at zizzi Stratford. 'HAPPY'. made the evening happy Great customer service. Well organised and trained person. Must try Vegan rainbow lasagne.

The service was lovely and I enjoyed my chocolate melt.

Our waiter Vinny was excellent, super attentive and friendly and dealt with our allergies perfectly!

Marco and Steve where excellent, we went to zizzi as a family and where amazed by the service. We had an amazing time thanks to these two and would highly recommend anyone to come here!!!

Lovely service from all involved especially to Ewa. Food as always delicious and the perfect treat in between shopping. Happy Valentine's Day guys 💖🥂

A venue I visit monthly, meeting up with a friend for lunch. The staff are attentive and friendly, especially Happy, who remembers us and our drinks order.

Paid for the bill with cash but was told by the server that they could not give change. Very suspicious. Also had to order a coffee three times for the order to be placed through also.

Natalia and Happy were friendly and offered great service. Goes a long way to smile and make conversation

First of all not sure why this would happen but the service and overall experience led us to walking-out of your restaurant. Myself and my Dad came in to enjoy some Italian food. We were sat down on a nice table and the person that gave us the table then left and we have not seen her again. We’ve waited about 15minutes to see if someone shows up to our table so we can order. Bear in mind the restaurant was very quiet (about 5 tables) We have seen a waitress or a manager not sure what she was being on the phone while looking at us multiple times clearly seeing we’re looking to order and did not bother coming over. After another 5 or so minutes I walked over to ask her if there are any servers who can come over and she told me to order through qr code which did not work because the table was closed and no one told us to order through qr in the first place. Overall negative 10 experience. We walked out and went elsewhere. 👎🏼

Steve was a friendly and helpful waiter. Always happy to help. Best service I have received in a long time. A great sense of humour too! I would definitely recommend and look forward to going back. Thanks Steve!

Food was amazing & was served by happy. We were really satisfied by the service.

The food was amazing and Happy served me and my friend really well.

Served by Marco! Amazing service 👌🏼 We'll be back!!!

Marco was so lovely!! Our food was lovely, so attentive especially with dietary requirements and recommendations and was all round a lovely human being :) Will definitely be back soon!

Vinny was absolutely amazing. really kind and patient. he offered us valentines shots. really happy with his service thanks again!

Well done Marko , quick and warm service !

happy is the best waitrer in east london!

I had a fantastic dining experience at ZIzzy and a big part of that was thanks to amazing Steven and others stuff. From the moment we arrived, they made us feel welcome with their warm and friendly attitude.

Food was amazing, service was fantastic. Will definitely come again

Vinny was excellent he deserves a raise and promotion!

Vinney was amazing will definitely come back here made me and my partner feel welcome from the moment we came through the door

Highly recommend the Stratford Zizi Restaurant. The food was excellent, the atmosphere amazing. We were served by Vinny. Amazing waiter; friendly and polite.

Nice place, good food and excellent service. Special thanks to Vinny!

Vinny was an amazing waiter we felt very welcomed from the moment we stepped foot in the place. I had the prawn linguine and it was lovely i will defo be coming back with my husband

Steve the manager was brilliant - very welcoming! Food was great, service very prompt and catered for the dietary requirements of our group.

Excellent service, good food with good options for vegan and gluten free. Special thanks to Steve the manager who was very friendly and helpful!

Pizzas were of very good value. We had great service from Vinny who was very nice and attentive. Would recommend for a casual night out.

Went in for lunch with family. Female member of staff rude and dismissive. Left after ordering just drinks. Won’t go again.

Rude female member of staff on visit. Left after having a drink. Won’t being going again.

LOVE IT HERE! Lush food and the staff are amazing. Thank you Steve & Marco , See you again soon :)

Great management service from Steve and excellent food

Thanks to Vinny, we had a lovely meal

Delicious food and wonderful service ❤️

Had an amazing time at zizzi today. Great service. Great food. Great host. I can’t wait to be back here

Steven especially was good fun. Good customer service from him. Good vibes

Large table of us, got us in quickly and food was good

I would recommend the man and mith Vincenzo most helpful because I had an issue with my QR code/offer, First I been the two ladies in the reception/bar areas not really helpful, no Hello at least, I understand they where busy doing drinks but still.. Zizzi owner, we know each other. Please give Vincenzo an upgrade. Best regards, Christian

e experience at this restaurant was amazing. The food was delicious, with authentic flavors and beautifully presented. The atmosphere was cozy, and the staff was very attentive and friendly. Definitely a place I will return to. Highly recommended! Angelica is very friendly

Delicious food and really good service !

It was our first time at Zizzi Stratford Westfield.The restaurant was very welcoming , quiet and very clean! There is a plenty choice of food and drinks and it tasted super delicious.Everybody was very pleased with food.Customer service fantastic.Special shout out to a nice and very friendly, helpful Portuguese waitress , Name Angelica if I’m not mistaken.She was super helpful and friendly.We would definitely come back again.

Very rude guy working with a cap,banging our plates when he served us,waitress didn't know how to use her place,Food average

We were seated quickly but the seats were torn & it was like being seated in the "naughty corner". We ordered a bottle of Merlot. The waitress said "Malbec?" So we repeated clearly we requested Merlot. We were served Malbec. We tried to attract attention but were clearly ignorned. Evetually, when we politely pointed out the error, we were told " you said Malbec". (We'd not touched the wine) We hadn't and the people on the next table agreed that we'd been clear in our request. From then on we were basically ignored. We got our food - the pizza was burned but cold, but by this time we'd decided just to get on with it. We ate the cold pizza & drank the Merlot which had been served to replace e the Malbec. Then we waited, and waited. We weren't offered a dessert menu. We asked for the bill and pointed out that it would have been nice to have been offered a dessert menu to which, after paying, we were asked "what, you want a dessert menu now?" It's a total shambles and has gone downhill dramatically.

Such a brilliant, friendly (and hilarious) team working in the restaurant! Food was delicious as always. We love to do takeaway from here but always a lovely experience to pop in and see the team too! This is the personable and hilarious joy that all dining should have!

A slight miscommunication from one of the servers resulted in not getting our full order, but the manager quickly rectified the minor mistake during a busy period in 10 minutes, not only this but he took the time to personally apologise and even provided a 25% discount. Very good restaurant and will definitely visit again.

Fantastic service from the manager Marko, very nice person and food was delicious. Will definitely be returning. Thank you!

Visited on the 27th May 2024 & had a delicious meal here. There was a mess up with a meal but the waiters and staff were able to sort it out they were excellent. I can’t remember the name of our waitress but she was excellent

Visited when it was very busy. The service was actually fairly quick even though it was busy. We did not wait very long for food and when it did come it was nice and of very good quality. The atmosphere is a little flat however the music was then turned on and it was better.

We went there as part of a group and were seated near the kitchen. The quality of the food was absolutely spot on and in my opinion the set Christmas menu also represented good value. It was nice too being able to effectively buy a 'pint' of bottled beer (660ml) at a sensible price as opposed to two small bottles which would have come to a lot more. What made the evening though was the excellent (perfect?) service. Seated next to the kitchen it was easy to see the food coming out and being on the hot plates - unlike many restaurants we have been to the food barely touched the hot plates before it was taken to the table. As they were not in uniform I am guessing they were management - however they were absolutely all over everything making sure that everything went smoothly and very quickly. The other issue was that they were also serving drinks and taking orders as needed too, again to speed everything up. We have been away all over Christmas and have eaten out many times and this was by far the best service.

Good venue good food amazing service

Good restaurant! Great service, good food. I advise you to book! Good address for a restaurant in a shopping center

Had the nicest Christmas shopping day lunch! Steve was amazing! The food was perfect and the drinks flowing!!!

Good food and ambience, perfect for families

Came with my girls, we loved Steven! Amazing hospitality and service from him Just ask for Steven and he has got you

Food was alright but Steven made our visit very enjoyable would recommend ask for Steven

Really loved the restaurant. The food was okay. The atmosphere was very nice and the waiter Steven was soo lovely amazing services would definitely recommend to others. If so ask for Steven he was the best honestly. Lovely man

Tasty pasta, average spot to go to for a meal.

We went there for my ❤️ Bday...Everything very nice since we land there. Such a very nice costumer and tasty meals. Angelica such a star, we had a lovely gift for Teresa Bday. Definitely well come back... Angelica u made our day...Tnkx

a big thank you to a very kind waitress😊 with a nice, genuine smile on her face (short curly hair) who served us last Friday and her GM Steve😊 for heavenly tasted Italian food ! We spent such a HAPPY 5h in your restaurant ! Highly recommend 👌!

Took my mum here for her birthday and she had the best time :) marco was so lovely and looked after us!

We had a really nice evening yesterday. After not seeing my friends for a long time we decided to meet up in zizi westfild. We didn't book a table but even it was a quite busy we didn't have to wait for long time. Food was amazing atmosphere relaxed and staff very polite especially the manager who gave us free shots of limoncello 🙂 We had a nice conversation about the life and a familly. Much recommend 🖐

The staff were very rude to us.

I had a lovely experience at this restaurant this weekend. Marco took care of us for the evening and was very attentive and accommodating. I would definitely recommend you visit the restaurant over the Christmas period as they have a very festive atmosphere.

Pleasant atmosphere, tasty pizza, good service, staff members are careful to details, Vinny did a very good job, creating a special vibe, that shots of lemonade with peach to the end was just we needed.

Very lovely welcome and amazing staff thanks marco for all the help 😘

lovely birthday lunch with my girl , marco was very helpful and attentive made us feel very welcome , remembered my friend liked spicy food and offered to help find her something she would like very cute ❤️

The service from Vinny was excellent throughout our visit.

Very nice food and polite staff , super good atmosphere

Nice latino music, great tasty food and amazing service

Great service from Vinny. Will come back again

Pleasant menu and an incredibly friendly staff team.

Food was good and hot. Service was absolutely terrible. We were ignored for long periods of time, had to ask to order, had to ask for condiments, had to ask to pay the bill, weren’t even offered dessert menu. They then tried to add a 10% service charge to our bill (without explaining) and made it very difficult for us to ask for it to be removed. The manager shouted at his staff in front of customers for the 2 hours we were there too.

My visit to Zizzi with my family was absolutely delightful! From the moment we walked in, the warm and inviting atmosphere set the tone for a wonderful meal. The staff were incredibly friendly, attentive, and knowledgeable about the menu, offering great recommendations. I highly recommend it for anyone looking for delicious food and a great dining experience!"