Based on 10 opinions finded in 1 websites
Opinions
From the moment we checked in Sandra couldn’t have done more to make us feel welcomed. Nothing was too much trouble (she even checked on a family member when they were suddenly taken ill). Fantastic service, food and cocktails were delicious, will definitely be returning, cannot recommend highly enough.
louisemZ4679TH . 2021-07-04
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Reception staff were very welcoming. Rooms were large, well decorated, clean and warm. We had dinner at the kitchen grill and the food, we had the hot rocks deal was delicious and tasty. We have no hesitation in returning.
scully2052016 . 2020-03-05
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Clean, serviceable room. Lovely staff. Comfortable bed. Everything good, nothing bad. Definitely be back.
aldrac . 2020-01-26
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We had booked a one night stay as we were going to a nearby function. When we arrived at the hotel around 4.30 pm the front door was locked and looking through the window at the reception area no one was around. It looked dark and empty. I thought perhaps I had been ‘had’ and the hotel was closed. A side door which looked like an entrance to a restaurant was also locked but had a small notice directing us to the building next door. It turned out this was linked and we found someone to check us in. We found our room which was large with an en suite bathroom. The room was freezing ( it was around 1 degree outside) and the window was open and the radiator turned off. The bathroom had a slight smell. We went out to our function and returned around 00.45am. We entered via the building/ restaurant next door, not seeing anyone. When we got to our room music was thumping out, very loudly what seemed like directly under our room. Thankfully it stopped at 1am. I was just grateful we had arrived back late because there was no way of sleeping with that noise. We also discovered that the door to our room did not lock from the inside so we had to prop a chair against it to ensure our security overnight. The bed was very soft and sloped. Not to my liking. All in all a dreadful experience not to be repeated. Not recommended.
V4505GEsarahg . 2019-12-15
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We stayed over in Dunfermline for my husbands birthday so we could have drinks and not have to drive we have stayed in many hotels all over and many in Scotland if I’d known it was a continental breakfast I wouldn’t have booked it however it wasn’t even a continental breakfast it was toast and jam there was one chocolate croissant a few yoghurts cereal and fruit juice the girl did look embarrassed and did offer us fresh coffee which was nice but it is the worst breakfast ever even for a continental so if breakfast is important don’t stay here the rooms were adequate but we wouldn’t stay here again the hotel round the corner does a great breakfast will stick with that one in future the girl on breakfast and she also was on reception was nice but that’s the only nice thing avoid if possible
lesley b . 2018-12-09
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After an overnight stay in the hotel we had breakfast the next morning. We all sat down and our orders were taken, all of the plates of food that came out were excellent and even though it was only breakfast you can tell the chef made an effort to plate up a great dish, best poached eggs we have had and the full breakfast was really nice and clean no burnt bits, no greasy pools forming and all on the plate hot and freshly cooked. Based on the quality of breakfast we will be coming back to sample their evening meal at some point in the near future. The server was polite, prompt and well presented.
berglas71 . 2017-12-03
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Well cooked food, the place has its own feel to it, the staff are nice and on hand, price of meal was fair, would go again
mccauley433 . 2017-07-23
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Had a meal with friends, I found the place a bit too dark, food is cooked in front of the dining area, staff were more chatty to themselves rather than customers, meals are pricey
Anjienkenny . 2017-03-05
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Central location is the best thing about rooms @29, plus it has a decent restaurant and a huge car park to the rear. Rooms were clean but nothing fancy, my bed was slightly squeaky which was a minor annoyances but I still had a good sleep.
Jay-Clarke . 2016-05-26
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The food here is not great staff slow 4 of us got pasta dish only 3 liked came out of there hungry couldn't eat it very over priced Pasta saturated and over sauced
lindsey9900 . 2016-01-17
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My first visit was on a Saturday evening and though it was busy, the service cannot be faulted. The waitresses were coming over to our table at regular intervals to check that everything was still fine and if we needed more drinks. However towards the end of the evening, as the place quitened, it was a little disruptive to our conversation. The food that we had were excellently cooked and presented. If there is still room for dessert then I would strongly recommend it, especially the ice cream as it was unlike anything I've tasted before. To encourage our continued custom, we were given discount vouchers for our next visit within the month.
C H . 2015-08-23
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We stayed in the hotel and had paid for breakfast it was such a good breakfast that we decided to have dinner and so pleased we did Tracy and dave from hastings
Tracy F . 2015-07-21
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this is a first claas restaurant to eat in, as the food was excellent and the way it food is cooked and you can see them cooking your meal, and the staff were excellent in every way, and this restaurant is of a excellent standard in every way.
Robert D . 2015-03-14
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39 Opinions
Arrived today for breakfast. Asked for Gluten free menu, they don't cater for Gluten free people. They have a full aisle of free from food but don't make food in restaurant . Absolutely rediculous. A
Arrived today for breakfast. Asked for Gluten free menu, they don't cater for Gluten free people. They have a full aisle of free from food but don't make food in restaurant . Absolutely rediculous. A
11 Opinions
After two trips to collect an order, as they did not accept card payments and didn’t think to say this when order was phoned in , the food was undercooked and soggy, have been before and food was ok
After two trips to collect an order, as they did not accept card payments and didn’t think to say this when order was phoned in , the food was undercooked and soggy, have been before and food was ok
46 Opinions
As a group we have been coming to Horizons for our pre-Christmas lunch for six years now and have always been very pleased. Not so today. We had pre-ordered our meal mostly choosing turkey. The turkey
As a group we have been coming to Horizons for our pre-Christmas lunch for six years now and have always been very pleased. Not so today. We had pre-ordered our meal mostly choosing turkey. The turkey
27 Opinions
Food selection fair, small portions, not much choice for a light meal and fairly expensive. Good gift shop attached
Food selection fair, small portions, not much choice for a light meal and fairly expensive. Good gift shop attached
755 Opinions
Excellent service so friendly and especially Jordan and Ashton a credit to the team Myself and Ricky Tomlinson stayed after our show Irish Annies and we loved the food and staff
Excellent service so friendly and especially Jordan and Ashton a credit to the team Myself and Ricky Tomlinson stayed after our show Irish Annies and we loved the food and staff