Rominos Pizza in Sunderland

Just ordered pizza not cooked at all disgusting customer service too

Delivery nearly 20mins later than end of eat delivery time. Tried ringing shop got no answer. Cheese burger missing. First time ever having problems with this atore

First time ordering and loved the food

We always try and get our Pizzas from here. It’s our favourite place. Tried other places but always come back. 😊

Food was cold not even warm disgusting

I have been going here for quite some time now, I refuse to get my pizza anywhere else. The food is phenomenal and the service is excellent, the staff always go above and beyond everytime we order. Couldn't ask for a better takeaway.

Fantastic food, great staff. Can't recommend enough.

Mountains of food. Delivery man could have waited for us to answer the door. We live upstairs so have to get down to answer the door.

Repeatedly on the Evening Chronicles list of places in the North East with the worst food hygiene ratings. This has been for over 10 years now. Amazed it hasn't been closed down... for those in denial you can Google the hygiene ratings and find them for yourself.

Have been going here for a while nice food nice delivery driver overall can't complain would recommend

Rominos are our friendly neighbours and the food is always great! Couldn’t recommend them more and so glad to have such a good takeaway on our door step.

The best food. Everything is delicious *****

Lovley food, nice and warm. Salad fresh would order again

Food was amazing would definitely order from here again and recommend to my friends and family.

Answered the door to the driver standing with the boxes out of the hot bag, when I said I hoped the contents were hit as he had them out if the bag he replied by saying g I’ve only come round the corner. Doesn’t make any difference how far he had come, the food was just warm and had to be heated up to be eaten. Won’t order from here again shouldn’t have to reheat food

Food was cold on arrival unable to eat food

Absolutely disgusting. Freezing cold upon arrival. Quality of food was incredibly poor. Pizza was on par with a frozen supermarket one, if not worse. The cake I ordered was definitely supermarket bought and was still frozen on arrival. Disgraceful how services can get away with charging money for such below-par food. Avoid!!!!!!!!

What is going on with you have you got new owners or something? 1st it's was burnt and cold, last time half cooked now the order is the wrong way round and hardly any toppings. That's your just chance I'm going elsewhere from now on.

First time ordering from here and we were very impressed! Food arrived on time and was very hot and delicious. The delivery driver was also very lovely! Thank you, we will be ordering from here again!

Good quality ingredients. Tried again and just as good as the first time. 5*

New people, very Friendly , Their pizza style is Fantastic and tastes amazing ( also very clean😀

Delivery drivers sound, food always turns up early and boiling hot. However won't be going back as 3 of my recent orders have been missing items, whilst these do get sent out, we waited 20 mins for a can of pop the other day and I had to eat my meal without chips today. Its a shame as it was my favourite takeaway.

That was the worst food I've ever had from you! How can you burn something and deliver it cold?

Been using reminds for a good while now every single order has been perfect and on time also the food is the best I've ever had absolutely beautifull well worth a visit these are the only ones we use now

16 inch Pepperoni supreme lush and piping hot

This place is a scam, you can check their website or their leaflets and they will still *overcharge* you for what the items price is, they will send you the wrong food and try to argue with you and hang up the phone on you. They also do not even give you a chance to submit your complaint and they will also hang up the phone on you because they do not wantb to correct their mistakes. After ordering from this place multiple times before, I got something completely different and they tried to say they were selling it like that for the past year which is a lie. If that is how it ws I would've not bought it again, that is simple. Absolutely terrible service please do not waste your money here, the chips are hard and possibly made out of cardboard. (Well that's what they tasted like anyway) If you want to enjoy something I would recommend ordering from literally anywhere else. Thank for listening to my complaint.

Worst takeaway I’ve ever had, kebab was £9 - about £3 worth of food, called up, didn’t care.

Lasagna was delicious. Will definitely be ordered form her again

Best takeaway in the North East. Delivery is super quick, food is always boiling hot and the delivery guys are sound, can't really complain about anything.

Amazing food as usual, didn’t mind it being late as restaurant was busy and this can’t be helped, will definitely order again!

Ordered an hour and a half ago, still no sign. Restaurant lied when I called them, ‘it left 5 minutes ago’. Really poor service.

The pizzas are unreal from these guys

Food was tasty and enjoyable and most importantly hot. You can see your orders being prepared if you go in for collection. Staff were more than pleasant company whilst we waited.

Service ok food well a would rather have the dogs dinner to be fair,parmesan was soaked in grease you could have rung it out and you would have a enough grease to make some chips in the fryer

Mixed kebabs for a change. Absolutely stuffed!

I asked if they delivered to Lydney (which is 300 miles away) and they said yes and when I called to say you guys had charged me even though I had asked if you guys deliver there they charged me and HUNG UP on me. A ridiculous attitude and blamed it on me. Will never order again. In our order we asked TWICE if they delivered to Lydney and they said yes.

Ordered bbq chicken wings which were burnt not edible and the chips were overcooked and crispy, I have tried ringing the restaurant for over an hour but constantly getting the engaged tone, it rang once which was picked up and put down! No doubt more people ringing to complain.

Humongous portions of delicious chicken and donner kebab meat with great salad accompaniment and one sauce of your choice. Excellent service and delivery. The only disappointment was the pitta breads, which fell apart, in fact disintegrated, so that they could not be filled and enjoyed. It seems to be a problem getting decent pittas these days.

Good taste But price bit more

Bought 3 burgers and chips for my children the chips were discusting they didnt eat them there was some hard ones black chips and the tops of the bread buns were burnt

Have used this place for years but the prices have shot up £19 for a pizza and kebab and the portions have reduced, the £2 salad was half the size I normally get.......buying my food elsewhere in future!!!! AND....this place was inspected in June 2021 and was given a 1 rating so the only 'muppet' is Mr pain who needs to get his info correct

Absolutely minging 1st and last time I order from here. And to be charged 28 quid for that is a joke

Food was nice But charging £1.60 for a slice of cheap frozen cheesecake is a little disappointing

Cheesy chips were burnt underneath, couldn't eat some of them. Otherwise all OK

It was a very nice meal,and enough left for tomorrow.

Avoid! The food quality has dramatically dropped if I could give -5 stars I would. Honestly better options that here.

Food tasted lovely but half of it was stone cold. Usually amazing so hopefully a one off.

1 thing Do not put ice cold drinks in with hot food guess why? Cold chips anyone haway man

Normally this place is excellent but for some reason this order was terrible for a start asked for only half amount of cheese on some items didn't happen if anything was double amount so food was disgusting and everything else was so greedy couldn't be eating Like I've said normally excellent I hope this was a one off and not the ways of new if so go back to old ways

In all honesty the pizza as stale as was the chips and the kebab was inedible…. Sorry but not even 1 star to be fair

Hilarious some of the comments. This place doesn't have a one star food hygiene rating, any place that has a score that low is closed by environmental health. Total review muppets who don't have a clue. ****THIS PLACE HAS GREAT FOOD AND TAILORS IT TO YOUR TASTES****

Not good if this is the shop in Springwell Village. It is very dirty the reason why it only has 1 star

Items missing from order, ordered a donner burger and received a plain burger, ordered a garlic dip not dip arrived.

Brilliant. Always first class. Best pizza shop in the region.

Very scruffy food shop the pizzas are nice as they buy them from Iceland, they obviously haven't got 5 stars on the scores on the doors as they would have the sticker in the window.

Great food, quick delivery, would order again

Kebab meat used to be lovely, must have changed supplier, not good 😪🥺

Ordered a chicken tikka kebab xl....it was half donner meat...and the tikka sauce was burnt...would not use again

Arrived on time and the delivery driver was friendly and polite. The cheesy chips were nice, garlic bread was nice but barely warm, but the mixed kebab was verybland. 4 different meats and none of it had any taste. Very disappointed.

Love this place but tonight burritos were not spicy at all and were cold! 😪

Never had anything but amazing food from here 👍

Always fantastic food from Rominos your always guaranteed perfect food every time. Our order was early on this occasion but who’s complaining when you order your hungry so the quicker the better I’d say

Excellent place my new pizza shop

Best pizza I have had yet, knocks the socks off pizza hut, highly recommended

First time ordering and will 100% order again! Amazing food and fast delivery

I'm sure I can't be the only person using Rominos and they are too good, to not pass any comment. Their chicken kebabs are enormous and come with donner kebab meat as well as delicious chicken. Value is good as is the service. I'm the last person to say that portions are too large but when you are trying to cut down, it precludes us from ordering more often.

We ordered from here and after that we don’t go anywhere else totally recommend this place pizzas are unreal

Always perfect food Delivery service good only 5 minutes late this evening for the first time they must have been busy I’d say Will recommend to anyone

Lasagne was the best I've had in a long time and the pizza was nice too. Thanks guys! Will be back

Lovely food. Quick delivery. Pleasant driver

Beautiful and hot. Best pizza take out anywhere

Always excellence in service delivery and most importantly the food is phenomenal

Amazing as always! Food always tasty, hot and fresh 👍

As always the food was fantastic. The Special Burger is my favourite burger from anywhere. The kebabs are huge with a mixture of Donna and Chicken meat. The kids meals are also great value for money. Food is always piping hot. Drivers are friendly. Can’t recommend highly enough.

Ordered 3 times never an issue lovely food on time friendly delivery drivers. Pizzas are immense

Really nice food, portions are perfect. Thank you

Food was great and hot just ashame it was late

Food was hot and pizza was delicious and the cheesy chips where just right ,definitely order again

Lovely pizza as always, but it wasn't hot. Kebab was delicious

Love the food from here but wish the chicken kebab meat was in bite size chunks instead of slices. Still nice though, still our favourite takeaway

Great fresh and hot, tasted great

I literally go to Rominos easily 3-4 times a month due to the food, at this point I have tried pretty much everything on the menu and its safe to say that it all is on point, cooked correctly and tastes delicious. They're very friendly people and the service is amazing.

2nd time ordering from Rominos. It has quickly become our favourite. Pizzas are just gorgeous. Empty plates all round

Food way late and not hot when it came had to reheat it

Great service, food was hot as it should be, great result

15 minutes late. No problem really. Good food.

First time I have ordered from here and was really impressed with with everything would recommend

Outstanding as always thanks again best takeaway in the north east

Ordered at 17:50 arrived at 19:30....Food was ok. Not as good as previous orders

Food was amazing as always never have a problem from this takeaway

Nice döner burgers and garlic sauce nothing special but not bad, would prefer more salad on my burgers and topped with garlic sauce

Beautiful as always hubby’s fussy with take away but he says these are the best he’s ever had

Almost died eating this it was sooo unbelievably poor

Absolutely disgusting food. The tandoori chicken kebab was drenched in oil and sauce which was not tandoori The chicken kebab was coated in some type of disgusting sauce but was mixed in with donner kebab which I don’t eat nor order. The tandoori kebab wrap which was drenched in oil and sauce made the wrap soggy I wouldn’t advise ordering from here take my word. Had to get a refund from just eat.

Always first class, friendly staff and excellent delivery drivers.

Best pizza for long time n calzone was lush

Nice taste chicken chips very good food

Fantastic food, and really well priced. Would definitely order more

Undercooked onions rings, soggy chips and the pizza was well below average, wouldn’t order from them again

Lovely piping hot and very tasty thanks again