Domino's Pizza in Sunderland

Expensive... Waited 45 minutes for delivery was cold when arrived, ordered potato wedges got about 10 per serving not worth the money

Horrible customer service. Manager Joe very ignorant. Wouldn't ever use this store again!!!

still waiting on me refund 11 days later

The pizza was that greasy that all the toppings and cheese just fell off every single slice, was barely cooked too, paying nearly £20 just for a small pizza and some wedges and 2 cookies is the reflection on what dominos is now, the price even on a deal does not match the quality of the pizzas themselves anymore. I’d rather go to a cheap takeaway then come here now.

Order from here quite regularly. Ordered 3 pizzas last night, one a vegetarian for my vegetarian daughter.....she found meat on it! Contacted the head office about it who basically don't appear to care. So don't expect your vegetarian pizza to be vegetarian! Fortunately, I had taken a photo of the pizza as it was being shared between two, one who liked and one who didn't like peppers so we had ordered half and half (both halves veggie, just one without peppers). See if you can spot which is which......After finding the meat, we went back to this photo and can see it. Looks like they don't separate their cutting wheels between veggie and meat as the meat is right in a cut. Won't be ordering from here again. They have lost a customer forever.

Don't advise that you are open until 1am when you are in fact closed before at least 11.30pm

I went to Domino's Pizza in Longview, WA 98632 on Washington Way store #7175 and had the best experience. There was a little line because they were busy but it went really quick and they had great customer service and prices. I had an over all great experience. 10 out of 10! Great job Longview Domino's

Drivers are great service is for drivers but they get treated like pure slaves don't get breaks so cant eat in their shifts can be up to 14hour shifts aswell. expect drivers to scivy management around absolutely shocking and all driver gets is £1.05p to deliver they pocket the rest with just eat and deliveroo pure scammers don't even take any care in their drivers cars if car isn't working and going to take to log to repair your fired and put under sever preasure #headquarters need to start showing drivers respect

I ordered many times pizza from here and every time me,my husband and my daughter were sick all night.We tried to give it a chance but same every time.No more from now one.We had pizza from Domino Sunderland and everything was fine.Something wrong with this place.

Could have a sit down meal for same price

Ordered a double decadence pizza and when it can it was dry, called up because I have paid extra for this and they say there’s nothing they can do. I’m so disappointed!

We weren't informed on phone it was card only which could have delayed the processes even more. Food was not the quality you usually expect for the price, I've had better frozen own brand pizzas. Domino-no-no! Not what it used to be!

Lovely staff always on point. Thank you

Was given less than was promised by the menu and food was cold on delivery

Didn’t try the pizzas, because I got them for the next day. My Veg Supreme wrap wasn’t nice. The sauce was too watery and some of the filling was coming out of the bottom in the cardboard packaging. However, my nachos were delicious and I could’ve done with more! I would take wraps off the menu - not the usual Dominos quality.

Have used them for years. I like the food and they are usually quick. Until today. My order was marked as delivered. A driver was sat outside my house but he didn't bring food. When I went out and spoke to him he said I needed to ring the store to resolve as he had been given the wrong bag. I rang the store 4 time over the following 90 minutes, each time they assured me it would be delivered. My final call 2 hours 30 after original order I asked for a refund. So far they have not sent me a refund ######## Update 19th September. Refund came after complaint was escalated.

Don't take cash so will not use again

Nothing special - no veg or salad to buy, very disappointing

We ordered 2 pizzas and 2 side and cookies however the sides were cold and cookies never arrived usually love dominoes but going to go els where

Absolutely fantastic team, couple items missing in ordered, they had them here in 20 minutes! The food was all lovely and pipping hot! Order was huge as a lot of us here tonight, would definitely recommend! 110/100

Gave 5 stars for each option but in reality it is a take away establishment and as such does not really have an atmosphere. That being said the delivery staff are friendly and the food is good which in a way creates a better experience. Food is nice, service is prompt and quality does not differ from one day to the next really what more could you ask for?

No cash payment, wasted my fuel to drive there

Very nice, the pizzas aren't expensive when you select the place you'll be ordering them from and look at the offers available.

Can't go wrong, always reliable, great pizzas and great offers. 👍

Great pizza when they get the order right.

Seems to have got more expensive recently and there is a delivery charge which is new. So ordering less as a result. Got a veggie supreme last night but asked for no mushrooms and pineapple instead. Came with neither. Then I found a piece of what appears to be a piece of ground beef in my vegetarian pizza. £30 for a couple of pizzas and a couple of sides and you don’t even get what you order. We won’t be ordering again.

Cold when arived.. order was wrong, refused to change it. Cald and person on phone very rude washington dominos rubbish id give 0 stars. 40£ for rubbish food and servuise. Pizza had no toppings on never waist ya money hear GO TO CLASSIC PIZZA best in washington

Usually good but overcooked this time.. not so nice.

Pizza good hut when your Charing £1.99 per delivery and only giving the driver £1.05 it’s absolutely disgraceful! How does that cover any of there cost with the current price of fuel! Least I tip the driver so he has slightly more in his pocket

Been getting pizzas from Dominos Washington for years and although they vary a little in quality they are usually really good. I tried the burger pizza for a change this time and although it was quite nice, and did actually taste like eating a burger, there was way way way too much burger sauce. The pizza was absolutely swimming in it. As the sauce is quite vinegary by the end I was unable to finish the pizza as it was making me feel a bit queazy

If u think this is a garlic bread then think again p.s driver has a bad temper sticking his finger up at me reg is nli5 kru

Good helpful service and Excellent food

I don’t know if it’s a Domino’s thing but the pizza was dry, toppings and cheese sparse, the chick’n was on top of the cheese and was rock hard because it had over cooked. The base was the best thing about it, but I didn’t want dry bread especially at these prices.

The Domino's branch in Concord Washington tends to be one of the best, in my opinion. Always order before 5pm to get the 'Lunchtime' deal. Medium pizza for £5.99 or large pizza for £6.99. The standard is consistent, very good. My preference is 'Italian Style' base, however, sometimes the base needs to be slightly thinner for an authentic Italian look. But otherwise, they taste good and always hot.

Always enjoy Dominos pizza's. Friendly staff!!

Absolutely the best dominos shop 😋 never had a bad pizza they really take of customers and quality of the product. Thanks guys

It's Domino's, you know what you're getting. Better than frozen pizza, or the greasy take away round the corner, not as good as that little family run Italian restaurant you love. Plus the kids see so many ads for Domino's on tv they're almost programmed to like it, so that's a winner.

Had a cheese pizza not for the first time and delivered on time I highly recommend them

Service it's absolutely shocking two companies with Domino's wouldn't deliver in Washington. Which is strange as I spoke to two of the in Washington Domino's. Complete will be going ahead tomorrow as I have both there names

Hard to beat a Domino's pizza lol

Seems fairly consistent. Pizzas are usually good and nice. Staff are average in terms of friendliness.

Fast delivery decent pizza. Minus 3 stars for giving me gastroenteritis three different times.

Sorry to say but the last two orders from the Washington Domino"s have been very disappointing. The first was supposed to have chicken pieces on it, but could not find any. Because of this on the second order I went for the pepperoni passion, the cheese layer was so thin and overdone it was like eating a crispbread. I have always ordered from Domino's but the standard has certainly dropped lately.

Pizza is disgusting is it just me but the cheese tastes as if it isn’t cooked tastes vile

Food was amazing and I would definitely go back again in the future

Very polite and helpful delivery drivers! The staff in the shop are always happy to help if there has been a problem with the orders aswell!

Love the pizza here, always to the highest possibly quality and for delivery its always fast and on time, couldn't recommend them any more.

Used the website to order food. Had a home alone deal on which included a drink and side. Delivery was fairly quick considering it was a Sunday evening, but sadly pizza was stone cold once it arrived so not much of an enjoyable pizza!

Same as always, same high costs for nice pizza

My go to Pizza company, very tasty and extremely reliable when I comes to what you order is what you get, so speedy from taking order to delivering

You sell good Pizza it's lush and nice 🍕

My lovely husband decided to get pizza for a Saturday treat, and after a 35min wait at the shop finally returned with two large pizzas from Dominos at Concord, Washington for £17. 99. I would say the pepperoni was fine, but the second pizza had a strange looking pale sausage meat which was greasy, chewy and generally unpleasant. The pizzas tasted a little salty but ok I suppose although there were leftovers for the bin, which is unusual in our home, having a 12 year old with hollow legs. I would not say good value for money. The real problem started after the meal ended. We have all been so very thirsty, drinking lots and lots of water, even having to get up during the night for extra water. I'm really sorry Dominos but I don't think your pizzas are for us.

Has always been good when we've visited. You do get much better deals if you collect, that's if you do fancy going out the house.

All good, but the garlic breads were a let down as they were not cooked properly.

Quick service and friendly staff, lovely pizza

I regularly order from here, I wouldn’t go anywhere else. All the staff are lovely, always make you feel welcome. I got my pizza delivered by a young lad called Tom. What a lovely lad he is. 😁

Good food, great choice, and decent delivery service, just make sure you get a discount code as it's very expensive without one, highly recommended

Always quick delivery and beautiful pizzas. Friendly staff who are very attentive. Perfect takeaway!!

Bought a vegetarian pizza alongside a meat pizza as part of a meal offer. Ordered on line and once the order was placed the great little app let's you see each stage of the preparation of your order BRILLIANT! We collected the pizza on time and both were delicious always been put off because I was unaware that there were offers available on line and prior to this I just thought the were way too expensive! Anyhow being a vegetarian it has proved difficult to get a great pizza but no more and I was told the meat one was also delicious will be ordering again and just to add normal cheese was used none of that false stuff and that horrible smell that comes with it!

Food was lovely despite the order being incorrect

Ordered a couple of large pizza's for a Friday night treat. We got the buy one get one free deal which was on offer. We ordered online and the Pizza's were delivered on time and piping hot. Both items were well covered with the toppings we choose and both were very tasty. No complaints from us.

Easy ordering online quick collection and ready on time. Lovely pizza and garlic bread will definitely use again.

Woke up with heart racing as I was so thirsty because bases are too salty.listen up dominoes as they taste delicious if you can change the sodium content !!!!!

I regularly order and pay for my pizzas online meaning I just have to pop in tothe shop to pick them up. The pizzas are always delicious, hot, made exactly how I like them (I always make one or two changes to pizza topping) and the staff are pleasant.

Have ordered 6-8 pizzas this month alone, normally cannot fault domino's but tonight's was awful-dont think there was any cheese on, was dry, toppings falling off and have left half :(

Servicio muy rápido de Washington y la pizza es para morirse! Asegúrate de que te dan en el internet para ofertas especiales o suspiro con ellos para recibir ofertas especiales. Ahora me gusta cómo puedes conseguir un tazón grande de ajo y hierbas chapuzón!! Las cookies son bastante impresionante :)

Dominos son, con mucho, la mejor pizza! El magnífico especialmente Texas barbacoa y pollo kickers lo recomiendo!

Great Domino's fast service and gave great advice on what to order and what offers were available.

As you would expect from Dominoes good pizza and sides delivered to your door. Numerous deals always available.If you like pizza give these guys a go.

Yes they are expensive, but we love the choice. Our particular favourite is to have half and half mixtures. The Italian base is our new choice of base since finding the the thin and crispy becoming a bit cardboardy. We never have to wait as I always collect. The staff are always helpful and often recognise our order as it rarely varies much.

I have had a few pizza's from here taking advantage of the O2 lunch for a £1 offer and at that price cannot complain, have had spicy chicken, ground beef and mushroom toppings and all were good. Service is fine so no complaints, not sure I would pay full price, would always need an offer to keep the price reasonable, but canny pizza for a chain.

Firstly it took 2 hours for my delivery to turn up. When I rang to see where it was the man on the phone told me he'd ring the delivery driver to see if he was lost! Secondly the driver informed me that I would get free wedges next time because it was so late, however he did not bring the wedges I had ordered - I would like refunded for these. Thirdly it was stone cold.And lastly I ordered a vegetarian pizza and after further inspection it had little bits of meat on it. Disgusting!!

Although the pizzas are sometimes quite pricey I have never had a problem with them! Time they arrive to delivery is amazing and always under half an hour and you can track the progress of your order through the app. We have tried most pizzas and couldn't fault any of them! The delivery staff are always polite and Freindly

Very expensive for what you get and bases very thick and doughy there's a better pizza place up the road and they taste a lot nicer

I had to give it 1 star to be able to leave a review. service is pants and the staff are not very polite and the 2 times we have had food from there, other than being rubber we have been I'll the next day so hygiene must be very bad. stay away and save money go to hot bite instead and keep your money in the local economy instead of an American company

pizzas prepared and delivered in record time, pizzas are delicious and clean tasting (not fatty and dripping with grease like other pizza places).only problem is the price you can pay nearly £20 a pizza depending on type base/crust e.t.c but always google for dominos voucher codes as there is usually 50% off or bogoff discounts available #TOP TIP

Love the Italian base and our regular toppings of pepperoni, chicken feast. Add extra cheese on the Chicken feast and mushrooms on the pepperoni for added flavour.

thinks its ridiclious how they stay open till 5 yet wont take cash for order after half one .... loosing so much buisnesss!!!!

Yet to have a bad pizza from this Dominos. Delivery is always very fast. Without one of their BOGOF deals it is quite expensive though

My pizza last night was amazing! chicken mexicano <3 Thank you Domino's!