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3,90

Based on 1.554 opinions finded in 1 websites

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Nº 281 in 422 in Newark and Sherwood

CUSTOMERS TALK ABOUT DISHES WITH..steakcooked
Score
OpinionsNoteGoogle1.5543.9

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Very disappointing. 7oz gammon steak was over half of it fat and gristle and inedible. Also plate was swimming in grease from the fried egg. Mentioned to waitress, to be told "oh sorry about that" and cleared table. No offer of a manager nothing. Only when i checked bill/receipt in car on way home was i made aware that i could have asked for duty manager. Bathrooms hadnt been cleaned/checked in a while, floors were scruffy and tissue everywhere. Won't be returning and would recommend others don't visit. Only saving grace was that the skin on fries were well cooked.

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Kate Broadhead . 2024-09-09

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Exellent meal ,all of the staff were very pleasant and worked their socks off,it was very busy

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Glyn . 2024-09-08

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Food was good value for money. The best part of the experience was the server Robert who had a great sense of humour. It was nice to be served by someone who had a smile on their face and clearly enjoyed their job. Will come again purely for the experience - thanks!🤩

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Becca Keetley . 2024-08-22

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Exactly what you'd expect from a beefeater with friendly, helpful staff. Just off A1 so ideal for those North/South meet ups

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A Raistrick . 2024-08-20

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Simmone was a great and kind waitress and gave excellent suggestions. Service was fast and the food was tasty. Definitely coming back 🙂

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Omar . 2024-08-18

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We were pleasantly surprised by the pub. We had meals from the £8 menu with grandson having a kids meal. The food was very well presented, very tasty and plenty of it, especially for the price. Service was fab, very friendly team, and efficient. The pub was quiet, we were there at 4pm, so can't comment on the atmosphere if it's busy. Would definitely recommend.

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Fiona Todd . 2024-08-15

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Tonight, myself, my wife, and my son went to the beefeater Roman way on the way back from a busy day and despite ot just initially being a pitstop, As soon as we arrived, we were welcomed by a nice chap called Richard he interacted with my son and put all of us at ease and made us feel at home whilst having a bit of banter, The food was amazing and was catered to our needs and exceeded all expectations but the service outshone the food by a country mile it was very efficient and so professional and no hassle whatsoever. Richard is a credit to your team and he should be a role model for all employees to look up to within the company rest assured we will be back and hopefully be served again by such a professional within the hospitality sector

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Aidan Read . 2024-08-13

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Friendly staff, nice food and good service 👍🏻

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Andy Smith . 2024-08-11

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A delightful place to eat. During busy times it is advisable to book. Great service by Simmone. Thankyou for being so attentative to our needs and wearing a genuine smile. 💗

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Jean Bromfield . 2024-08-04

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Great lunch stop with midweek deals. Simmons was a great server, very attentive & ensured we had everything we needed.

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Emily Noonan . 2024-07-30

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Good decor, lovely food and friendly helpful staff. Average price

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joyce arnold . 2024-07-23

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Beefeater is great for families and larger groups. Take taste card so makes it great value.

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Will Lingard . 2024-07-21

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Food wasn't great. Coleslaw was awful!

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jane fowler . 2024-07-19

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Lovely staff, excellent food and service. Very clean restaurant. Highly recommended.

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Mike Ayre . 2024-07-16

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Stopped by for a late lunch/ early Dinner. We were greeted and served by Simmone who was lovely and very accommodating. Food was exceptional.

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Roy Jones . 2024-07-16

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Food was just as I ordered and tasted amazing

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darren wilson . 2024-07-15

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The service was absolutely diabolical more atmosphere in a morgue had to wait forever for drinks they offer free refills on diet drinks but try getting hold of someone to refill your glass the food was bland took ages to come out and wasn't even busy so no excuse for that worst beefeater Iver been in avoid if you can get better service in the McDonald's next door

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Daniel Bonser . 2024-07-14

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It took a while just to get a drink or service in general

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Daniel Bonser . 2024-07-12

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Food was perfect, service was fantastic, they did all we asked for plus more. We was a group of 36, 100% satisfied and thank you to each member of staff for making are day special

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Martin Brewin . 2024-07-12

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Good food at reasonable prices, convenient for people travelling A46 or A1.

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Mel Thorn . 2024-07-10

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Went for a "quick" meal after work, arrived at a moderately busy restaurant but had booked a table for 7.30, and we're seated reasonably quickly and drinks order taken. Then waited 20 minutes for food order to be taken despite other tables that arrived later being seen, and drinks did not arrive until had been seated 35 minutes! Then witnessed more guests who must have waited 10 to 15 minute's at the door to be acknowledged and seated. Appeared very disorganised and lack of management. Previously have enjoyed a meal here but this has put us off returning anytime soon.

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Noel A . 2024-07-09

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Just stopped by from a long journey on the A1. The Roman way just came up on the maps as a good restaurant with highly reviews. They made a happy family.

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Vios str . 2024-07-08

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Louise, amazing services!! We were sitting next to the main entrance. Louise always visits our table to see any needs of us. Thank you! 👍

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C Cooper . 2024-07-07

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Very friendly staff and gorgeous food

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paul cropper . 2024-07-05

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We once came to this Beefeater many years ago and had a bad experience, it's not a local one to us unless we're passing through or visiting the area, we caused we wouldn't visit again!!...Fast forward to today, we went strawberry picking and fancied a nice pub meal, we didn't come across much that we fancied and 1 was pretty full, we then came across the infamous Beefeater! 😁.. we decided to give it another try, maybe they got better, had been taken over, who knows! We ordered our food which there was a little wait, but after all we did have the triple cooked chips haha, I must say the menu has since changed (not too much choice as I prefer) and although I thought a little pricey £13+, we did go at the weekend and was told there was a daytime menu in the week (for next time) i must say the food was really nice this time and Simone gave great Customer Service!! 👍 🤗

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Nicola Hayes . 2024-06-30

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Went for breakfast at 11 and turned away, sorry weve stopped serving food. What restaurant stops serving food in the middle of the day? Went lord ted instead.

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Dan Douglas . 2024-06-28

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We always like to come and relax with a nice glass of wine after a busy week, and it's lovely when Jason the Barman always seems to remember our order even though we don't come every week.

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Julie Armstrong . 2024-06-28

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Way too busy. Only one drinks machine. So waiting over 10 mins to get a coffee. Would not come here again

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Sam Lane . 2024-06-25

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Arrived at 8.30pm, checked if the kitchen was still open and was told it was until 9pm. Parked the car, went into the restaurant to stand waiting to be seated for 10 minutes, with staff making eye contact on numerous occasions. Once a member of staff finally arrived at 8.45pm we were told that it would bar snacks only due to the kitchen closing in 5 minutes (10 minutes earlier than originally told). We chose not to stay, left, and will not be returning.

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Lewis Chapman . 2024-06-22

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Took the hubbie for Father's Day dinner, he had a mixed grill and I had Sunday lunch. We booked in at 12:00, to get in while it was quiet and to take advantage of the full availability of the menu. The only downside, was if been looking forward to pink lamb rump, only to be told, after ordering, that they had no lamb available. It was a company wide shortage. I was a little disappointed, but had beef instead. The meals were huge. It was all cooked really well. The veg withe the roast was really good, a really nice selection. Defo worth a visit.

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Rachel Kwiatkowski . 2024-06-17

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It's ok. Only ever come here when we have a voucher. Not sure I'd be happy paying full price.

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richard connor . 2024-06-11

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We came on the way back from the hospital. My wife had an operation and obviously didn't look too clever. Staff seated us in a quiet corner, treated her with kindness and respect. The food came promptly and was tasty as per the menu. So thank you to the staff.

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Eric Pepper . 2024-06-01

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Food was OK, Onion rings and chicken were a little over cooked but tasted OK. Service was very good considering there was only 1 front of house staff member to begin with

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Ian Brown . 2024-06-01

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We booked a table for two people at 6.00pm, but arrived early. Taken to a table, given menu and asked to place our order at the bar, due to being short staffed. Also left meal menu. I placed our order at the bar, one lasagne and one fish and chips. 1 bottle coke and one non alchoholic cocktail. All were very enjoyable. The food arrived very quickly. To say they were very short staffed, everything was dealt with very efficiently. Please pass on these encouraging remarks to all staff working today, especially the gentleman who took my order at the bar, he never stopped and dealt with orders very professionally.

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Belinda Wright . 2024-05-28

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Passing by the beefeater and popped in, was welcomed by a lovely server called Calvina. Absolutely amazing service we will definitely be returning. Food was great, steak cooked just right, fairly priced and came out quickly.

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Ula Pearson . 2024-05-23

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Just average, nothing special at all.

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Paul Eldred . 2024-05-19

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Great stop off for unch while travelling on the A1 between Newcastle and Essex. Good value on some mains reduced price weekdays. Excellent service from Simmone. Thank you

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tim moynihan . 2024-05-07

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Working away from home, made to feel so welcome by Rich, we ate well and drank well and was never left waiting.

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colin dearden . 2024-05-02

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Restaurant prices for pub food Filet steak undercooked and very poor

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Danny O'Brien . 2024-05-01

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Lovely meal great value for money. Friendly staff is a lovely atmosphere highly recommended.

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Sharon Almey . 2024-04-27

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We called in at 8.45 last night. Asked for a table for 2 the girl started to show us to a table ,just to be shouted at by 2 or 3 behind the bar we NOT SURVIÑG FOOD don't give them a table. Very unprofessional. How roooooooood

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Paul douglass . 2024-04-27

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All staff from the hotel to the restaurant and bar staff are extremely welcoming. Food and drink are really nice and service is excellent. Would definitely recommend

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Lee Porter . 2024-04-23

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Loverly staff very welcoming with a loverly smile and well looked after perfect pub and restaurant!!

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Chloe Sullivan . 2024-04-23

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Lovely staff great food amazing service

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Kayla Sullivan . 2024-04-23

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Quick service and advised on parking instead of getting a fine

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jordan mitchell . 2024-04-23

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Great service, good food. Will be visiting again.

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Faniel . 2024-04-22

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Service is great and Jason is very helpful. Would recommend the Beef Eater .

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Johannes Nel . 2024-04-22

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Great friendly service Jason very welcoming clean nice place

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tarnia . 2024-04-22

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I love this place, the staff are so friendly. The food is excellent too and live sport in the bar. Don't need much else.

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Peter Hardy . 2024-04-22

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If I could leave no stars, that’s what they would get. The service was diabolical. The bar lady who served us drinks was fine. The guy who was at the front desk was a little rude. Rather than showing us a free spot, he said you will have to look for a spot yourself. One table left, full of plates and empty glasses. When I asked the guy if it could be cleared, his response was, yeah when we get a minute. We ended up have to ask again to the bar lady, who did do it straight away. So then, the same guy brings out one of our orders and puts it on the table next to it. 15 minutes later, when he returned, he was told that was not what was ordered, he stated, I will get a fresh one made. Then my order came out, a mixed grill, not to bad, could have been better for the £18.99 I paid. I had finished and another 30 minutes went by and still no other part of our order. We had to ask where it was. Then when it finally came, it was the same one that was given to the wrong table over 45 minutes previous. Definitely do not recommend and will not be going back. 0/5

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Gareth Brown . 2024-04-21

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Only popped in on the off chance. Had excellant meal. Staff friendly. Cant fault it.

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Graham Williams . 2024-04-19

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Lovely service from Jason & Hannah. Food was great

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Steve Byrne . 2024-04-19

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One of the coldest days in April probably for 20 years Radiators on full blast Air-conditioning set on sub artic setting Not one member of staff had any idea how to control the heating Left to buy a thermal jacket so I could finish my meal before I died of thermal shock!

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phil allison . 2024-04-16

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So cold and uncomfortable.Why? No-one seems to be in control of the air conditioning Had to leave .

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eileen devine . 2024-04-16

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We were served quickly, despite not having reserved a table. Our waitress was really lovely both efficient and pleasant . Sunday roast was perfect as was the salad .

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Smile Jan . 2024-04-14

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The chicken was all bones and no Yorkshire pudding wouldn't go again for Sunday dinner

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Christine Robinson . 2024-04-08

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Fantastic value for money. The cooked options where delicious, and there where plenty of breads, pastries and cereal.

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Troy Linford-Gray (Troyandy9) . 2024-04-05

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Brilliant service and food, thanks to our host Simmone

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Matthew Bird . 2024-03-31

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✨AMAZING✨ experianceeeeeee ✨✨✨✨✨ Simmons our waitress was AWESOME 😎

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Darcey Minter . 2024-03-31

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Absolutely fantastic food, great service by our lovely table host Simmone who ensured we had the perfect dining experience. Thank you

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Heath Sedgwick . 2024-03-31

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Had a wonderful experience, with great service from Simmone

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Alexander Tilley . 2024-03-31

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Lovely place! Really good food, Simmone served us and she was a legend

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Gabe Hampton-Saint . 2024-03-31

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Great service from Simmone, very well cooked food, lovely atmosphere.

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Kristoff A . 2024-03-31

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Very good, very nice thanks Simmone

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Sean Parry . 2024-03-31

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Excellent food and service again. Great visit and the kids enjoyed the free breakfast

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Charlotte Darmon . 2024-03-29

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I just wanted to emphasise how brilliant the staff were especially Jason who is a massive asset to the restaurant. He was non stop from restaurant to bar taking orders and serving both in restaurant and bar. And still had time for a chat. If I had a business I definitely would have tried to steal him. I hope he is well looked after.

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Barry Woodhead . 2024-03-19

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Good quality food and excellent service

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Dawn O'Hara . 2024-03-17

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Had the roast dinner today but was very disappointed. Food virtually cold. Yorkshire pus very sloppy. " crispy " roast tates soft and soggy. Ves very bland. Don't like to post negative reviews but we have had some nice meal with you but left very disappointed today having spent over £100. Service was great as ever but let down badly by the kitchen staff.

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tim handley . 2024-03-10

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Great place for breakfast. Food was not very hot but plenty of it.

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Les Taylor . 2024-03-10

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Absolutely disgustingly rude staff! I stood at the bar for 5 minutes waiting to be served before I walked out, the bar man walked passed me several times?? I'll never go there again

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Ashley Morvinson . 2024-03-04

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Decent service. Perfectly edible food. About £8 in a taxi to/from centre of town. Staff were nice.

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Nick Houghton . 2024-03-02

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Great food. Fantastic breakfast.

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Phillip marley . 2024-02-14

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Great place for reasonably priced food and super friendly staff!

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Matt Major . 2024-02-10

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Went for lunch at Beefeater today, thoroughly enjoyed the meal. The service was also excellent. Not waiting to long between courses. Food was delivered with a smile. We definitely eat there again.

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wayne wigley . 2024-02-10

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Very nice food! I called in after meeting someone in the carpark 💯

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tony herron . 2024-02-07

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Great food and service. Very refreshing to find a pub that is not overcrowded due to having too many tables crammed in. Good choice of food and timely in service

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Simon Cooper . 2024-02-04

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Good food, reasonable price, good service. No pressure night out.

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Andrew Roberts . 2024-01-26

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Great value good galue Chloe and chris are great

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Eric Prigg . 2024-01-21

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Came in for a birthday meal with my partner. Was taken to our table by a young (ish) gentleman. Was served by a women called Louise who was very helpful. Our food came quick and was delicious. Would recommend coming here again.

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Jason Martin . 2024-01-20

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Had a lovely birthday meal here food was amazing and all the staff were ace would definitely recommend!

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Kayley Percival . 2024-01-20

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Excellent value for money and friendly staff

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Martin Payne . 2024-01-17

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Been there 2 times for the unlimited breakfast. Food was not bad, hash brown is better on busy day, cause they have to keep making fresh Fried one to remain full supply. The coffee machine makes coffee better than Cxxta or MccaXe, and it's unlimited.

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Kam Pan Yuen . 2024-01-15

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Had ribeye steak very nice.. The best thick cut chips I've had from a pub chain...very hot as well. Staff very nice.

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Margaret Hanson . 2024-01-15

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Decent menu at good prices especially weekday lunches

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Libby Simpson . 2024-01-11

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I visited this Beefeater on Sunday afternoon and we had a terrible experience. We were seated in the bar area, as we had been told that all tables were booked up, even though the restaurant seemed empty. They then seated a large, very loud family next to us. The children of this family were not supervised, and were constantly running around the restaurant, screaming and shouting, rolling around on the floor and stacking stools on top of one another. The staff witnessed this, and ignored all antisocial behaviour displayed by this family. When we asked if they could move us, after we saw multiple staff members witnessing and ignoring the family causing chaos, this wasn't an option. We now feel very apprehensive to visit this restaurant again. Very disappointing.

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Connor McGarrigle . 2024-01-10

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Went for breakfast on the 21st December which I enjoyed the today in the post received a parking charge for the carpark of 100 pounds Do Not Use this restaurant and pub ever again absolutely ridiculous terrible behaviour and will not be returning or paying and will advise everyone in the future Fuming

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Daniel Bailey . 2024-01-06

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Have to say really not impressed with this place. Very expensive for very basic food. Our food came out cold twice!!!!!! I would not recommend.

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Danny Bromfield . 2024-01-01

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We had the beefeater combo, salmon, prawn something, and pizza with 2 extras for the toddler who was with us. Well. For a start they brought all the food except the child's. Kind of standard to bring his at the same if not before if there must be an order because you can't have a baby watching others eating without giving to him, which happend in our case, so by the time his food was brought, he was already full. Alternatively, we could all wait and let out food go cold :/ The orders were incomplete, one of the extras and the dessert were forgotten. The salmon dish was ridiculously small for the price, and the beefeater combo was smaller than expected for the price paid. We practically came home hungry even after finishing the pizza of the baby as he was full by the time it was given to him.. we won't return. The quality of the food was very good, and the olace was child friendly.

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Yulchi . 2023-12-31

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Great food, attentive and helpful service and nice and quiet. Plus the music was seasonal. Overall a good experience

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Ginganinja . 2023-12-29

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We have had many meals in the Beefeater Roman Way Newark and have been very satisfied with both the quality food and service. However this year 25th December 2023 has been a very disappointing exception, after initially being seated we were ignored and I had to summon a waiter who happened to be near to place our order which had already been preordained via their Christmas Order Form. After each course was served we had to wait and wait, for example after the starter course it was half an hour before the plates were cleared and a further extended wait before the main course was served this was again after I had to summon a waiter. The main course when it eventually arrived was at best just warm indicating to me that it had been sat on the warming plate for some time before eventually reaching us. The same can be said for the desert course at least my apple pie was hot when it arrived my wife's desert was a Nickabocca glory so heat was not an issue what was the issue was the time both took to arrive and again only after I had to summon a waiter. The service and the quality of the food throughly ruined our Christmas Dinner I find this hard to understand and except, personally if I was the manager I would be appalled at what had happened.I and my wife are throughly and absolutely disgusted and disappointed by what you provided or I should say did not provided.

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Harold Paine . 2023-12-25

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Really bad service food was cold. Place was freezing

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*** . 2023-12-23

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Food was good, service was spot on! Very polite and helpful staff.

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Bruce Secker . 2023-12-22

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Dinner was disappointing - 3 of 10 meals were sent back as the food was cold. Some items were missing from the plates. Breakfast was slightly better.

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Steve Westrop . 2023-12-20

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Nice place to take a break from long drive and eat

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Bala Torati . 2023-12-20

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The food was excellent and the staff were lovely.

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Margaret Shipman . 2023-12-20

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They don't serve food between 10:30-12

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Sarah . 2023-12-13

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The food is what is to be expected from a chain restaurant, average but the price reflects this. I would say that the food is over priced for the quality and portion size,I had to ask for more chips with my meal, and also more coleslaw as both were to small of a portion Service from the staff was lacking a waited on service expected at a restaurant,I got my own condiments as we weren’t asked if we would like any

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Brett Freshney . 2023-12-12

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We stopped here for lunch on our way in to Newark. Was very comfortable atmosphere and food was very good too. We would visit again.

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Judith Ayre . 2023-12-11

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Called for the festive menu, was a little disappointed that there was no turkey on. We had the sirloin and very pleased we did. Delicious mmmm then profiteroles and hubby had mint Sunday. Wow couldn't eat any more thankyou. Staff very friendly and courteous will definitely come back to Roman Way Newark. Merry Christmas to you all 😁

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kath revel . 2023-12-04

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Food and service was very good Simmone our waitresses was excellent

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Den Gray . 2023-11-24

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