Based on 578 opinions finded in 1 websites
Based on 578 opinions finded in 1 websites
Nº 2811 in 4016 in Birmingham
Opinions
I went to eat out last night here, at 2:08 I ordered the famous pulled lamb burger meal £12.50. I was really hungry, I hadn't eaten all day, and thought this spot would cheer me up with some good food. I took 1 bite of it and found a chunk of bone in the 1st bite, that pierced the top of my mouth. It was so bad I couldn't contuine to eat. And I'm fuming because my mouth is still sore with a puncture wound in my mouth. It's still hurting and sore now. And I still haven't eaten because of it. Literally only been drinking water and milk.
Sy Shah . 2024-11-06
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Food was fresh and hot off da grill. Shoutout to Prem for the excellent service🙏🏾
Yonis Kassim . 2024-11-06
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Burger was good even though it was sliding out most of the time 😅, I believe £10 for a burger is slightly overpriced. Nice and tasty other wise.
Aj Reviews . 2024-11-05
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Clean and tasty food will be re visiting when I'm feeling a burger
Rajesh Jerath . 2024-10-29
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Avoid at all cost. Hygiene is -5 , but thats not the worst part. Food is terrible !!! Dont waste your time , better grab a cold sandwich from the gas station 🤮🤢
Tzvetan Dimitrov . 2024-10-25
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Inconsiderate people, no care for the locals. Disrupting the public to film stupid videos.
Airport Documentaries . 2024-10-25
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First time tried their chicken and rice, it's just white plain rice with chicken bits on top, completely tasteless
Khan . 2024-10-04
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• STAFF: polite and helpful. • MENU: overpriced, and stuff not mentioned. Milkshake in meal is £4 not £6. Fizzy drinks and water, £1.75, not on menu. • BURGERS: Pulled Lamb, BBQ, Cheese were tasty, soft onions, juicy meat but processed cheese despite £8-10 each. • TRAY: At £20, All Star had overcooked grilled chicken, mac and cheetos were yellow, see above for fries. • FRIES: Regular were rock hard but Cheesy fries had cheap supermarket processed cheese on top. Expected better for price. • VIBE: Tree makes no sense in diner and is a hazard. Noise pollution from racing cars was deafening. • OTHER: Wheelchair accessible. Street parking is difficult. No kids menu.
Mohammed Husnat . 2024-09-07
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Paid £20 and didn’t get my extra lamb or chicken, the burger was squashed and the fries were cold, not worth the money and really disappointed!
Zeeshan Ghazanffar . 2024-09-02
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Great food, great service, great atmosphere. I would highly recommend Rockaburger 👌 Probably one of the best places to eat out in in Birmingham. The pulled lamb is to die for and the King Prawn dish with rice is simply the best.
Imani Begum . 2024-08-30
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Awful service from staff and not a great experience at all
Mr T . 2024-08-26
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It's the same owner from choquitos mosquitos in alum rock Pelham lol! There burgers taste the same as before , the only thing the owner has changed is that he moved away from alum rock rd and landed on a jumbo jet on lady pool rd lol The burgers are bland uncooked from middle and dry! There other food you can simply cook at home with using your own initiative lol! Plus the owner is desperate to sell his food and get custom ,as he advertises his brand of food on social media on lady pool rd! Simply hand out leaflets lol
Iram Farzana . 2024-08-25
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Been here a few times, Never has it failed to disappoint, 10/10 food. Lovely decor inside
T A . 2024-08-25
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We came from London. The food was delicious and staff were so nice. A little bit on the pricey side but the taste is 10/10! Would come again <3
Shamilla . 2024-08-23
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Did not enjoy the food. Came out cold. Very much overhyped.
Rukhsar Khan . 2024-08-19
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Came solely for Mac and cheese for my two kids and had the beef bowl and chicken and rice. All was delicious and was served by Sonia who was really helpful and patient whilst I kept returning to the table to check the flavours. Really nice food and different taste to usual burgers etc. Defo worth a visit - decent prices and would defo revisit - well done!
Kiki Hussain . 2024-08-19
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Everytime I come here I'm greeted with a smile , the food is on point and great customer service. Ordered Two Trap boxes The seafood and the goat was delicious & the guy even changed the fried oreos for onion rings top guy.
Haroon Hanif . 2024-08-11
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W food (you need to bring back the sizzler plates that roqitoz had I miss the shredded meat and mash potato with the gravy)
22 Wavey . 2024-08-07
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Came all the way from Scotland to try this tiktok sensation place to be welcomed with the most amazing staff, esp Ace who made us feel very welcome, got the seafood box and it was amazing, 10/10 recommend, will be visiting again x
lareb Gul . 2024-08-04
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The chap I was served was very helpful. The other staff could be the same
Aslam Ibrahim . 2024-08-04
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Food was very soggy there was no parking no flavour had very sloppy burgers and my order got mixed up with another person's order
Faheema Laher . 2024-07-31
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Overhyped and overpriced. Food was okay but not worth the hype. Also don’t get me started on the big man with sunglasses who stands outside stopping traffic so he can get people to try the food. Appalling behaviour. Doesn’t set a good image on the business.
Paper Wave . 2024-07-27
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I ordered halloumi with rice, halloumi burnt and dry? Where is rice? You need to slice halloumi into decent size, so after cook stay juicy, salad taste like stale, overall not professional!
Dny Tdiz . 2024-07-27
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Chicken rice box is a deffo go to💯
Aleem Malik . 2024-07-26
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The takeaway I ordered from was a huge disappointment. The food arrived late and was cold, lacking the flavors and freshness I expected. Portions were small for the price, and the customer service was unhelpful when I complained. I definitely won't be ordering from here again.
Muhammad Musa . 2024-07-24
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Good experience,our first time here from norway lovely treatment. Halal food
Mustafi Adan . 2024-07-23
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The food is good its halal and i would definitely recommend
Ridwaan Ali . 2024-07-23
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Top halal burger and good service
Komando Nur . 2024-07-23
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Great service here. Came in, ordered 2 of the chicken burgers and the Rockaburger signature fries to take out. The food was ready within 10 minutes and was to a high standard. The chicken in the burger was very succulent and tender, the buns were also very soft and nice. The only downside was the fries were slightly on the colder side and the signature sauce wasn’t evenly spread. However, overall really nice food and staff provide great service!
vik b . 2024-07-18
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The food was amazing and the customer service was good they were nice and helpful
Aadam . 2024-07-12
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The guy that does the adverts and blocks the whole road is a waste man.
Simplify life . 2024-07-11
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I ordered a milkshake and fried Oreo’s, but the employee didn’t wash the blender correctly and it tasted of hazel nut anyone who has allergies be mindful. This could have been fatal; I don’t usually leave reviews but this could have generally killed me if it was peanut instead of hazel nut.
Keanu Bennett . 2024-07-11
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The bao buns i had the pulled chicken, they were worst , the buns were hard from the bottom literally they were crunchy as a toast . Poor experience for one of my favourite. The cheese chilli bites were hollow from between it felt like it was just coating i was eating . Disappointed…..
Viraj Kandalgaonkar . 2024-07-03
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I visited here for the first time after seeing some good reviews from foodies. I tried the trap box. It was an actual trap!!!!! £20 for just a big portion of fries with some sauce on. 2-3 chicken tenders and a spoon full of boiled macaroni . I did take my kids for eid. We bought food from various restaurants and sat down and eat in project bun. Rock a burger was the most expensive, and tasteless food . Never again!!!
saika rani . 2024-06-19
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Overrated. Food was cold and the lamb chop has kinda smell in it. Bellow average food quantity. Overpriced… not worth it
Ahtesamul Islam Sayem . 2024-06-18
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Great food, great vibe and great service. Must say it was probably the best chicken and rice (spicy BBQ flavour) I had in Birmingham.
Safraz Hussain . 2024-06-15
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Travelled from Manchester, food was great and so was the service from Johnny. Thank you!
Fatima Mughal . 2024-06-15
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I had the seafood trapbox! It was really nice, salmon was slightly tough. However everything else was top! Service wasn't great. Staff were not very responsive and were huddled together chatting amongst themselves.
S Ahmed . 2024-06-12
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Absolutely amazing food and service.
Zahra Butt . 2024-06-06
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Very tasty and filling breakfast. The taste of the sausages were very very nice a slight chilli kick in the spicy beef sausages. Great fresh runny eggs perfectly pared with the toast beans fish fingers and turkey rashers and fried tomato. It was a well balanced breakfast with harmonious flavours. Rockaburger did an excellent job with adding some fresh herbs to give it the pizazz add a depth of flavour and nice contrast in colour to the dish small details like this make a huge difference to the experience. Over all a heartey 8.6 out of 10. I would definitely recommend this place as food tasted great. Presentation was on point and effort was taken when prepared. Lovely place with a fantastic Owner great personality and a genuinely humble guy. Hope to meet you again soon Inshallah.
Fraz Ahmad . 2024-06-03
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Food was amazing I came all the way from London to try this place it did not disappoint
Sara butt . 2024-06-02
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They've improved so much since the last time I visited. The pulled lamb is a must have, and the trap boxes are a nice variety. Highly recommend checking out.
fedaur rahman . 2024-05-27
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OMG I ordered chicken rice box and 2 lamb rice box onion rings and chicken tender strips never tasted anything like this 10/10 will be ordering again …. Amazing
darcie sheffield . 2024-05-15
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What an experience amazing food was delish... definitely recommend.
Sham Ali . 2024-05-14
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The front house staff that worked on 12th May 2024 late night was the most rudest individual I came across. I believe this establishment is really good but hiring people from back home and doesn’t know how to communicate or understands is shocking. Never again Update: this business states that I arrived an hour late when I have proof. Uber eats will automatically cancel the delivery if there’s no response from the rider. Making TikTok videos about your burgers isn’t going to boom your business if you can’t sort out the core of the problem. Learn how to run a business and take feedbacks as a way to improve instead of throwing shades. Unprofessional response from the owner. No wonder you have a rating of 3.7 stars. I recommend everyone to try other food spots in Ladypool instead of this establishment
Anwarul haque . 2024-05-13
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Came all the way from London to try this place, would definitely recommend! Staff and food 10/10
Mustafa Ahmed . 2024-05-08
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Tasty food Good customer service by the team.
Afz . 2024-05-08
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Best restaurant in all of West Midlands! Amazing service always! The food is mouthwatering try not to fall in love with Rockaburger!!
Ali Hussain . 2024-05-06
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I visited here for the first time after seeing some good reviews from foodies on Instagram. I tried the pulled lamb burger and the loaded fries. Both were very disappointing, and very bland. The pulled lamb tasted really watered down, and it was the same with the pulled chicken in the loaded fries. They were both literally the worst burger and loaded fries ive ever had. I thought the burger was also very expensive at £10 and small in size. Overall I felt this place was overhyped and I wouldn't come here again. Also the music playing was extremely rude and brash, felt embarrassed sitting in there.
bizque (Bluwhay) . 2024-05-01
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I had the pull lamb burger and there was a bone in my bite , i thought it was a one off until i came across another bone in my bite. couldnt eat the burger after that because i just felt sick.
Tia Parekh . 2024-05-01
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Rockaburger- ded burger. Loaded boxes arent bad but burgers were a massive letdown
Mikhail . 2024-04-26
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Great place for food plus milkshake was 10/10
Mohammed Hanif . 2024-04-22
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Spent £32 for cold food , lamb chops and fries were cold and bough there so called famous burger for £10 its not even worth £0.90 travelled all the way from nottingham to try there food, will never bother with this place and NO RECOMMENDATION AT ALL, WASTE OF MONEY!!!!
Romie Powar . 2024-04-21
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Rockaburger offers a straightforward dining experience, but unfortunately, it doesn't quite reach the heights of excellence. While the food is decent and the service is satisfactory, the overall atmosphere falls into the realm of average. One notable downside is the limited selection of vegetarian options, which may leave non meat eaters wanting more variety. Similarly, the drinks menu leaves something to be desired, lacking in both diversity and standout options. However, the mocktails manage to hold their own and provide a refreshing alternative. In summary, Rockaburger delivers a passable dining experience without leaving a lasting impression. If you're in the mood for a simple meal with adequate service, it's worth a visit. However, if you're seeking a truly exceptional dining experience, you may want to explore other options.
Indi S . 2024-04-21
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Dreadful food. Dreadful service. Avoid. Plenty of other places to eat.
Ash Rashid . 2024-04-18
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Banging food, atmosphere and service. Came from London and did not disappoint.
Reem120130 . 2024-04-14
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Came here for the first time, gentlemen behind the counter were very friendly. Food is priced very well considering it tasted so good. They were busy but food was still served in good time, would defiantly recommend.
Kaazim Jaffery . 2024-04-10
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I was not very happy as the order was mixed up and charged for wrong prices and didn't have the courtesy to change the incorrect order . Very slow service. Very loud prayers were played without allowing customers to enjoy the food. The quality of the food, quality was appalling dogs food is better. I'm really sad that I have to give them a negative review
Renu Marley . 2024-04-07
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They served fruit for iftaari - the pears were really sweet and delicious. Burgers were also pretty bangin', and staff were friendly. Great experience.
Kainaat Abid . 2024-04-06
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Went here for iftar, absolutely loved it! From the quick, friendly service to the tasty food. My family and I appreciated the free fruit platter, dates and water bottles. Food was great, flavourful and came out so quick! Throughly enjoyed will definitely be back :)
Nadirah Khan . 2024-03-28
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Very overpriced and the food was raw. I asked if the owner could exchange the food and he got aggressive. He is 5x bigger than me so I just left.
Aiden Davies . 2024-03-28
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Rocker burger? More like off their rocker!!!! I asked if I could use to the toilet and after some back and forth because I was a customer I ordered the deep fried Oreo’s and went to the toilets. I hear a knock on the door and the guy that served me asked if he could come in because “he didn’t believe I was using the toilet and wanted to check?” What the hell is wrong with these lot. And the deep fried Oreo’s looked like mashed dog food with abit of batter. Will never go back there again.
Yusara Bibi . 2024-03-28
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Lovely place to dine in with the family, something for everyone. The food was amazing, so much flavor and the service was fantastic. They gave us free water, dates and fruit for iftar which we were not expecting, very thoughtful thank you guys. I will definitely recommend it and try again when in Birmingham.👌🏾
Halema Khatun . 2024-03-27
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food was delicious, best lamp chops around, customer service was also very good, would definitely come back again!
Samir Khan . 2024-03-26
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I came here yesterday with a friend. It was my first time but my mate has been here before. The lady we spoke to was absolutely rude my mate asked if we can swap something on one of the meals and she was like no. My mate said she always swaps and the workers are fine about it she then said “I have had words with them they shouldn’t be doing that”. She then said she was the manager and it is really busy and she has 30 orders in the back and cannot swap today. I looked at my mate and said let’s go elsewhere. With that attitude as a MANAGER I rather not eat here. I was so baffled the way she was talking. I said which place does not swap what’s in a combo box for something else? She was like we are really busy and I haven’t got time for that. It was Ramadan and I just couldn’t be bothered with arguing with a woman with that disgusting attitude. I would never recommend this place to anyone. Manager? She doesn’t even know how to talk to customers!
Anisa K . 2024-03-25
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The pulled lamb melts in the mouth.Had some in a burger as well as some in a TrapBox.Shrimps were super delicious as were cocktails.The owner Adam was present and was the perfect host- very engaging and helpful.
Zubair Ahmed . 2024-03-09
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Nothing like the video travel 45 mins to come and it really wasn’t worth it the star trap box expensive for what it is and don’t understand why mash potatoes and chips was on the plate rude customer service and more interested on her children then serving us not what we expected at alll
Kara Beardmore . 2024-03-06
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Wow. Was not expecting that. Food was tasty. And service was outstanding. First time to here. Brother recommended the pulled lamb burger 🍔. It was amazing.. Food came out in under 5 min
Jay . 2024-03-01
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Gave us wrong order first, then food came but we had to remind them for our drinks, and last but least the food was average. Trap box is expensive for what it is and the fried oreo was buried under the rest of the food so was just soggy.
Enzo Mia . 2024-02-29
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Deliciously tasty food! Pulled lamb burger was really good but was a little bit cold. Everything else was perfect and service was fantastic.
Ismail Cetin . 2024-02-27
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No lie, iv been to many restaurants burger places, But have to say the food here at Rocka Burger is mouth watering, the Unique flavouring to the presentation, the ‘TRAP BOX’ uhhft🥰🥰🥰😋 something else, the Pulled lamb on the spicy rice along with the flavoured chops the tenderness was on point, (i like soft tender meat well cooked) loaded fries we had two different lamb one was Hannibal fries and second loaded fries, i wont say too much but have to say this is my and my families fav place, kids meals are great size for the kids. Enjoy guys and make sure u pop in give it a try. Friendly staff thank you.
Akhi Hussain . 2024-02-24
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Amazing food, great service, clean environment and a good vibe, easy parking as well
Humza Siddiqui . 2024-02-17
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The pulled burger was 10/10 defo recommend!
Nagheen Zahid . 2024-02-17
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Came here with a few friends, and tried to order the all stars box. To begin they said they no longer serve mac and cheese ‘because it takes too long to make’. Following this I decided to order half a chicken instead to which the service woman said ‘we don’t have chicken in’. Ultimately, I ordered nothing but my friends who ordered said the food was bland and underwhelming. The final addition, was upon payment my friend paid with his Amex to which the woman asked after the payment had gone through for the rest of the party not to pay with Amex as it charges them higher fees. Absolute shambolic, would not recommend going here.
Joshua Singh . 2024-02-15
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Tried the Goat trap box - it was absolutely amazing! Highly recommend it. Thank you Shaz for the exceptional service! Will definitely come back.
Tayyeba Sheikh . 2024-02-11
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Great food. You can taste the quality of the burgers. Very tasty. Highly recommended Keep up the great work
Irfan Malik . 2024-02-09
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Terrible customer service, my little baby needed an toilet and i went in and an lady approached me in an rude manner, stating you can’t go toilet for free, you either have to pay for something to eat, or either pay donation. I don’t think that’s right at all for someone even to behave like that my baby was desperate. I got charged £2.00. Honestly disgusting behavior and rude staff especially the lady on the till. Will never be going there again!!
Irsa Arshad . 2024-02-06
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Today I went in with family as my daughter needed a toilet and I was charged for my daughter using the toilet, when I asked about this, the lady that was working on the till was very rude and was adamant that it was there policy, “she said everyone round here charges to go use the toilet” this was the first time I heard this as I live in the area and I know that nobody charges to use the toilet, it was a 5 year old child that had to use it, she was so rude, she started shouting and pulling faces, I will not be visiting here and again and don’t recommend anyone coming here, appealing service, no reason why it’s always quiet the customer service speaks for itself!!!!
Sana Arshad . 2024-02-06
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Restaurant has a great vibe Delicious food the pulled lamb is a must order Lovely and hospitable staff Really affordable prices Will be visiting again 👍🏼
Mohammad Ali Malik . 2024-01-19
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Awesome place food is 10/10 Love the Sinage across the place, including washroom.facilities :) Even the small things like extra heaters to ensure customers dont feel cold Going above and beyond for customer service is something you don't see a lot nowadays thank you
Baker Official . 2024-01-18
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Ordered a couple of burgers Flame grilled chicken burger Flame grilled chicken breast fillet, cheese, caramelised onions, lettuce and tomatoes Pulled lamb burger Pulled lamb, onions, peppers and mayo Grilled chicken was tender and tasty but the pulled lamb definitely hit the spot, full of flavour 👌💯🔥🔥
mr lime . 2024-01-17
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I don't usually leave a review unless I'm free but after visiting this shop had to make my self free for this review. Honestly everything was spot on, loved the pulled lamp burger which was something different from the usual burgers, the loaded fries with shredded chicken and the sauces and chesse was amazing, the wife had the rice with spicy chicken & the signature loaded fries with cheetos so I had to try it and was perfect... all in all can't fault it even if I tried!!! Plus the complementary karak chai, the cherry on the icing.
Waheeb Alnakhlani . 2024-01-13
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Been to this place a few times now, food is ok, nothing special.. service has always been abysmal, went last Saturday, the guy on the till, wearing gloves and was touching money, then the monitor and to top it off handling food, don't know where they get the staff from, they are always grumpy! Basic hygiene procedures should be followed at all times, regardless of anything. Would advise people to try!
imran nazir . 2024-01-10
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I just ordered the sea food trap box. It came with battered prawns, salmon with a nice glazed sauce on top, spicy rice , crazy fries which were covered in a tasty sauce also and finally 3 fried Oreo’s. It was absolutely delicious I really liked everything, the rice was slightly spicey but i love spice. I’ve had to save some for later because I’m so full up.
Carla Nay . 2024-01-10
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Really sad to be leaving this review. After seeing the hype and views online I had really high hopes for this to be a sound choice. Sadly it was a big let down. Ordered a peri chicken burger meal and smash burger meal. The peri burger meal was £10 with a drink - which is higher than average. The portion size wasn't great, the chicken patty was over done/dry and small. Fries weren't cooked right either. Overall not a good experience. Would really recommend the owners to fine tune the basics if they want to beat the competition.
Dee Jay (D J) . 2024-01-03
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Very disappointing. I bought a pulled lamb burger and a peri peri burger. Both thr burgers were small and based on what the lamb burger was being advertised as, both those burgers combined would've still not been the right size. The pulled lamb burger was smaller than the peri peri. The burger in the picture is the pulled lamb. Considering it was £10, I was scammed. It was nice but not worth £10. The peri peri burger lacked taste and had bones in it which is quite dangerous. The fries were hard. The service was good but I ended up waiting for too long, about 40 mins for 2 burger meals. The atmosphere was awful. You have loud banging music playing, absolutely awful especially as a Muslim I do not want to be hearing it banging into my head. You cannot have a conversation All in all, I would not recommend. The food is overpriced and the music being played is too loud
Bilal Hussain . 2024-01-02
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Loved their pulled lamb burger. 😍
Ahmed Shahid . 2023-12-24
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Nice and good service just make sure you ask for your pulled lamb box with no sauce to test the lamb properly. I tried the pulled lamb it was nice and I have said you put to much sauce on, and the staff offered to change it for me free of charge that is good customer service. I would definitely come back. Hope you keep this level of service. I put 4 stars because I had to go back few times to the till to sort out my order the only thing I would ask to improve is the communication between till staff and kitchen staff so the orders don't get messed up.
Chana Abderrahman . 2023-12-22
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The pulled lamb was over cooked ! So much so that my jaw hurt from chewing it. The people working there have a habit of getting my order wrong
Only One . 2023-12-21
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Really good shop this is. The burgers are absolutely delicious. I fully recommend. The guy behind the counter was polite with great customer service skills.
Sammy Sam . 2023-12-17
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Portions are very small considering the price, otherwise delicious food.
Abdallah . 2023-12-16
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Anytime on ladypool road it has to be a rockerburga night… can not go wrong with the food.. never had a bad experience.. good food good service nice environment.. what more can u ask for
Qts. Birmingham . 2023-12-14
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This places Rocks!! The food tastes amazing, the staff are great and the atmosphere is buzzing. My personal favourites are the goat trap box, the all star trap box and the pulled lamb burger which hits the spot everytime!! A great halal, family friendly place to check out. 🔥🔥🔥
Ghulam Fallee . 2023-12-14
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Had an incredible meal at Rocka Burger! It's not just about the burgers, their Shrimp dish is a standout. The shrimp were seasoned to perfection, offering a burst of flavor in every bite. And the Trap Box? Absolutely a must-try. The combination of great flavors and generous portions makes it a winner. Friendly staff and quick service only added to the great experience. If you're looking for a taste adventure, Rocka Burger is your spot. Highly recommend!
mribzmg500 . 2023-12-14
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Amazing food with lots of different variety, great atmosphere and great staff always a pleasurable experience. Keep up the good work.
Raqeeb Ahmed . 2023-12-14
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You really need to try this place. The Seafood trap box is a game changer absolutely loved it. Will definitely be back again soon.
Khuram Nawaz . 2023-12-14
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"RockaBurger is an incredible burger spot! The food was absolutely delicious, and the service was top-notch. The staff created such a warm and inviting atmosphere, making it a perfect place to bring my family. We had a fantastic time and would happily go back again. The burgers were cooked to perfection, with juicy patties and flavorful toppings. The menu had a great variety of options to suit everyone's taste buds. The portions were generous, leaving us feeling satisfied. The staff was friendly, attentive, and made sure we had everything we needed. The family-friendly environment added to the overall positive experience. I highly recommend RockaBurger for anyone looking for a mouthwatering burger and a wonderful dining experience!"
Keyan Ghazanfar . 2023-12-14
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The goat trap box is just amazing . The pulled lamb is the best I have ever had and the fried Oreo’s just hit the spot. Staff is friendly and the place is really clean as well. If you on ladypool road rockaburger is defo the place to go
m ahmed . 2023-12-14
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Food was really good on every occasion, been there a few times now, pulled lamb is the business! And i also love the burgers, pleasant enviroment, friendly well mannered staff, love the decor too, I will be back there again for sure.
Mohammed Ali (ResourceUK) . 2023-12-14
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I didnt think it was going to be as good as it looked on the videos but i was wrong. The food was at the right temp all tasted fresh. The menu was perfect for me as i like to normally share so i get a taste of a couple of dishes but with the trapbox i wasnt sharing anything. As the customer service goes i liked the way the staff kept a good attitude as i am picky with how i like my food. I will be back. Keep up the good work. I have to say rockaburger is quality. Thank you .
Waqar Hanif . 2023-12-14
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This review is mainly applied to the service on Sunday 05-Oct. Just to be clear, it is to the kiosk by the information desk rather than the one in the canteen. As a hospitality in the hospital, we don't expect much of “cusomer service“. However, based on the "not-too-high" expectations, the lady's attitude is intolerantly pathetic. I don't know how much effort Costa would like to put on employee quality, but it is highly suggested to hire someone nicer for your business brand image, pleased.
102 Opinions
Just picked up a takeaway & the chips are disgusting, looks like they where cooked earlier today very poor & not cheap, will get them from the chippy in future. Not the fist time they've been rubbish.