Based on 785 opinions finded in 1 websites
Based on 785 opinions finded in 1 websites
Nº 244 in 474 in Arun
Opinions
Was quiet for a Sunday (which was nice) nice ambiance aswell, food was outstanding. Service was great and took the time to talk and get to know the table. Well done to Tegan, scarlett and liv. Will be back again for a lovely roast x
Kim Littlejohns . 2024-10-13
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Served mainly by aTegan but all the staff were BRILLIANT! And so was the food.
Stuart Browne . 2024-10-12
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Eddie was fabulous and very attentive
Emma-Louise James . 2024-10-12
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The key for any successful restaurant is staff that care and try. It doesn’t matter if they make 0 mistakes throughout the night or 5 - it’s the attitude that accounts. All the staff here throughout the week had good attitudes and seemed to care. Special thanks to Tegan, who you could tell really made a special effort to look after you, even when they were rushed off their feet. Great food, would definitely come back.
william stone . 2024-10-10
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Took my nan for lunch Food was amazing and service was just as good. Tegan was very friendly and looked after us well. :)
The odd one out . 2024-10-10
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The food was excellent. I had a vegan option and my wife had sea bass. Tefan was a perfect host for the evening. Food was prompt and the beer was excellent. I enjoyed a pint if Bloodhound. My wife had Sauvignon blanc. We will come again.
Graham Chester . 2024-10-10
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Great Steak and Amazing Service at The Robin Hood Shripney Had dinner here recently, and I’ve got to say, the steak was fantastic—cooked perfectly and full of flavor. The pub itself has a really cozy vibe, but what made the night even better was the service. Tegan and Keira were absolutely brilliant! Super friendly and on top of everything, they made sure we were well taken care of the whole night. If you’re looking for great food and top-notch service, I’d definitely recommend checking this place out. Will be back for sure!
Dennis Baldwin . 2024-10-09
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I came in for a meal, the staff were so lovely and the food was amazing. I had the lunch menu and got the steak sandwich no mayo which came quickly and correct. The restaurant itself is gorgeous, would recommend :)
Scarlett B . 2024-10-09
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We ate dinner here on Saturday night. The food was okay but the service was none existent. Although fairly busy when we arrive at 7:00pm we were shown to our table and it took some time to obtain our first drinks. Our order was then taken and our starter and then main arrived without too much delay but that was it. By this time the pub had quietened down but the staff had disappeared we waited and waited for our plates to be cleared and I would have liked a dessert. Eventually I had to go to the bar to request the bill. In summary the service was atrocious in fact it was virtually none existent needless to say we will never go again.
Andy Christie . 2024-10-07
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What can I say. Food was absolutely superb. Eddie was our server. Wow what a worker. Running around and nothing was too much what a star. Tegan done an amazing job behind the bar. The staff are amazing. My only criticism is the variation in drinks. Not enough choice for me, but if you want a good meal and excellent service then visit
Ray Johnstone . 2024-10-05
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A wonderful evening at a quaint Country pub. The food was delicious and the service provided by Tegan and Keira was exceptional. Nothing was too much trouble and they certainly made my wife and I feel very special. A big thank you for a memorable night out!
Gio Streetwise . 2024-10-04
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We called in for an impromptu lunch on Saturday with Grandma. Great service, friendly and helpful staff, amazing food (and massive portions). Very pleased we stopped by. Thank you.
Sophie Turner . 2024-09-29
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We have eaten here a few times since moving to the area. All staff are attentive, warm and friendly. Jazz is stand out. She literally could not do enough for us. She made us feel so welcome. To be met with a big welcoming smile when we were new to the area meant a lot to us. She is a credit to Chef and Brewer. Oh, and the food is really good too. They have a really nice specials board and were really accommodating when my husband wanted something that is only on the lunch time menu. We will definitely be back soon.
Colette . 2024-09-28
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Exceptional service from Chris! Good food, great price! Our first visit will definitely go again 👍
Kim T . 2024-09-16
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Food was great and service was amazing. Jazz brought out my surprise birthday cake complete with candles! She made our evening special. Thank you 😊
Paul Luff . 2024-09-16
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Served by Tegan, and the team. Great service and great food! Thanks to them!
Alistair “Ali” Brown . 2024-09-15
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Very friendly staff Tegan R and Jazz were very helpful. Food was fantastic. Definitely come again. Thank you 😊
Suzanne Clarke . 2024-09-13
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Here visiting family and stayed the PI. We had both breakfast and evening meals. Which were delicious, i had the sea bass and Gammon, both of which were cooked to perfection. The staff, Jazz, Liv &Kiera were outstanding, they were knowledgable about the menu and ingredients. And were very pleasant and attentive.
Julie Moss-Jones . 2024-09-12
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To start with the staff weren't very knowledgeable with the computerised seating and ordering system and it took a while to seat us although a table for two would be "no problem." Then when we ordered it took three attempt to get our order on the palm top. Food when it arrived was well below par. My wife's mushroom and ale pie was almost all pastry with some sauce and about 10 pieces of finely chopped mushrooms (they have had problems before with outsourcing their pies but the menu states that everything is made in house). My lamb shank shepherd's pie was tasty, but who thought of putting a beautifully cooked lamb shank in a shepherd's pie??? Simply crazy, I would have paid the same for the lamb shank, some mashed or boiled potatoes and some seasonal vegetables plus some minted gravy, sadly missing in the served dish, the accompanying butter vegetables arrived on a little plate 10 minutes after I was served my main. which consisted of a few strands of undercooked cabbage without any butter in sight. Not very good at all and definitely without an encore. Poor chef and sadly poor service as the staff did try to be good hosts and be helpful.
Neil Holliday . 2024-09-12
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Excellent service by Chris, really helpful and courteous
Dawn Smart . 2024-09-10
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Jazz and Liv are excellent the atmosphere is always good. The food is good 😊
Winston Murray (Winnie) . 2024-09-08
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We visited the Robin Hood today as a family of 4. Really unimpressed tbh. In total we were there for over 3.5hrs just to get served our meals. 2 courses for the kids and 3 courses for Mum and Dad. We were sat within sight of the bar and front door greeting area, but were seemingly forgotten about for the entire meal. It took ages to clear our plates. The kids Chicken had excess Flour on it, so quite bland to taste. I had the Lamb Shank Shepherd Pie. The Lamb Shank occupied most of a small bowl, with very little mash potato. The Lamb Shank was over cooked and dry. The bone did not pull freely from the Shank. It was under seasoned so needed Salt and Pepper to taste. Again took an age to clear our plates and no one came to check how the food was. I chose the small Dessert and Hot drink for afters. While my partner and kids ordered other desserts. While the desserts arrived, I was left waiting for the coffee that came with my dessert. I had to go to the bar twice to remind the server, who just seemed like he wasn’t bothered. When he finally arrived with my coffee he clearly knew I was upset as everyone else had finished their desserts and I was left waiting for a coffee that should and could have come before the desserts came out the kitchen. To then be given a bill for the full price with no acknowledgement that we were appalled at the service… was laughable. I have worked in hospitality for many years and they certainly had enough staff on to manage all the occupied tables. I’m sorry, but other than the starter (soup), the food quality and service at this place was appalling. I hope they read this review and learn from it.
Ben Chamberlain . 2024-09-07
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Lovely meal, our server Tegan was very attentive and lovely, and recommended the white chocolate tart for dessert which was amazing
Emily Miller . 2024-09-06
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Love this place. Great food and atmosphere. Quite a few things had sold out on the menu and at times service slightly slow but staff so friendly and accommodating and food such good quality it more than made up for it
Carly Maher . 2024-09-04
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Service is always top notch. Really friendly & knowledgeable. Was nice to see people in here with some chilled out background music. Food is ok here, to eat & drink isn't cheap but nice for a little stop in on an afternoon.
Emma Marshall . 2024-08-31
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After a long day at Butlins I came and stayed the night at Premier Inn and decided to eat dinner here. I ordered garlic bread for my children, unware it came covered in cheese, which none of my children eat. The Waitress Jazz was amazing and quickly assisted by arranging for a fresh batch to be prepared. Her service accompanied with her smile and no problem attitude is a credit to this establishment.
Phila . 2024-08-23
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The food here is REALLY good and prices just as good... if your'e in the area , I would throughly recommend it. we also had a family gathering in the back restaurant ( which opens for functions) and was excellent as is the food menu for any functions... staff friendly and welcoming..
Martin T . 2024-08-20
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Staff were fantastic, very friendly and helpful (Chris, Eadie, Jazz, Oliver) with us, but also with my son and dog. Great pub to take kids, and particularly dogs to! Pub was very clean and tidy. Food was very good.
WillSE . 2024-08-17
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Had a lovely meal with my family and the staff make you feel very welcome and nothing is to much trouble
Lesley Brundle . 2024-08-12
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5 of us for lunch yesterday, food excellent, service by Chris exceptional, we are a chatty group , and he never made us feel under pressure at any time. Manager Jamie also took the time to introduce himself to us, even to the point of asking us re his houseplant problem. Highly recommend it
Cathy Long . 2024-08-08
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We’ve been staying in the premier inn next door and using the Robin Hood for breakfast and dinner and oh my gosh - the best food we’ve had in a long time! And the best customer service I think we’ve ever had! The staff are so friendly, welcoming and helpful I really can’t thank them enough! Edie, Mack, Liv and Jamie have been on hand at every opportunity and have been so great with my little boy too. We’re planning on making our trip an annual one just to come back here. Thank you so much guys, you rock! 🤘🏻
Vicky Thorne . 2024-08-04
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We had a large family dinner. Service in every form was very good. Food arrived quickly and was of the very best quality, really tasty. We were there several hours and the staff were attentive the whole time. We were all very pleased we had chosen the Robin Hood as the place for our family to gather. You can stay in the adjoining Premier Inn to make the perfect get away. Highly recommended. ⭐️⭐️⭐️⭐️⭐️
Michael Bullen . 2024-08-04
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We visited on a whim while on holiday in Elmer, greeted and passed over to the lovely Jess, her knowledge of the menu and specials was extensive and well communicated which was great as no doubt we would of chosen something and gotten disappointed! We felt well attended to throughout the night and had been given good opertunity to ask for any amendments. The food was lovely, if we lived locally would visit again. Thanks for a lovely evening.
MissMog Music . 2024-07-31
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Our first time at the Robin Hood pub. Service was top notch, lovely waitress Jazz, she was delightful and that nothing was to much trouble. I didn't want chips, and I was offered 3 different options. All the staff were very pleasant, even though it had been a very busy day. We will definitely go there again.
Juliet Shine . 2024-07-31
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Great place for Sunday lunch! Oliver was our waiter; very friendly and nothing was too much trouble
Jon Blower . 2024-07-29
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Lovely atmosphere, great welcoming staff Food was well presented and very nice
Roger Davies . 2024-07-27
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Went to the Robin Hood for lunch today as I had read previous reviews. Well, impressed isn’t the word, it was brilliant. The service from Jamie was excellent so caring and attentive. When the food arrived - I had scampi - absolutely amazing , my husband had the cheese toastie. We had drinks and when paid bill it came to approx £24 for the two of us. Absolutely excellent . Will definitely be going back.
Sue Rutter . 2024-07-25
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Great lunch today. Service was very friendly and efficient and the food was delicious. Also worth trying the Sunday Roast!
GAIL Bradshaw . 2024-07-25
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We visited today for my son's birthday. Had a lovely welcome and a great atmosphere. A great varied menu and we all thoroughly enjoyed our food. Service was attentive, informative and very friendly. Toilets were clean. A lovely afternoon spent and we're already planning a return visit. Plenty of parking. Discount for NHS was a bonus too.
Su Stubbs . 2024-07-22
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Updated review: The staff are super nice, and the atmosphere is always welcoming. I also really like the menu choices. It’s proper food and not just fried stuff. Over-all the pub is 10/10 and will continue to visit regularly.
Ben Hughes . 2024-07-22
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Had a meal here today with some friends. Honestly the staff couldn't of been more helpful sorting out our options for different dietary needs GF vegan etc. All our food were really nice, my roast turkey was great with massive yorkshire pud. 😋
Sarah Cronin . 2024-07-21
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Attentive server.Chris was polite and efficient.
Zoe Evans . 2024-07-21
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Had an absolutely amazing experience at the Robin Hood, took my better half on a meal out and couldn’t have asked for a better environment to be in, the staff were very friendly and kind, very engaging with there custom but not over whelming, the food came out quickly for how busy they where but was all cooked to perfection, would highly recommend for any occasion
Tommi Nagle . 2024-07-19
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We love the Robin Hood Pub and Restaurant. We have been several times in the last 3 months and even went 3 times in one week. The pub has greatly improved since Manager Jamie took over. Both the Manager and deputy manager make the atmosphere of the place pleasant, the staff look happy, the place is clean and the food is exceptional, hats off to the chef!. I have been for meals and drinks there and never been disappointed. They have a great selection of food, specials and cater well for gluten free diets. I am even returning for my birthday and wouldn't dream of going anywhere else. Nothing is too much trouble and they are very accommodating. I would highly recommend the pub and will keep going back there as it's now on my list as a favourite place to visit and socialise.
Zoe Pniewski . 2024-07-17
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Visited today and enjoyed a lovely meal with my dad, staff, Chris and Jamie very friendly and couldn't do enough for you, will visit again soon
Joy Alford . 2024-07-15
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Excellent pre Goodwood Festival of Speed dinner on Thursday night. Chose one of the daily specials which was very tasty. Service was impeccable and we were looked after very well by Chris and his colleagues. Well done all at the Robin Hood.
Alan Gregory . 2024-07-14
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Traveled down from Liverpool to visit family. As soon as we entered the bar we were greeted like old friends. Just what I needed at then of a 6 hour drive. Ordered drinks and food. Nothing too much trouble. Food was excellent. Ended up staying until late. Thank you Jamie, Liv, Eadie and those in the kitchen you don’t see. I’ll be back every chance I get.
Ted Jones . 2024-06-28
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great staff, great atmosphere, cracking food - big thanks to Liv, Eadie, Chris and Jamie - been welcoming and delightful every time we’ve been here, will be coming back again for sure - thanks gang!!
Eddie Moss-Jones . 2024-06-28
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Amazing service, gorgeous atmosphere and great food, thanks Jamie, Liv and eadie for a wonderful night. Will definitely be coming again
Jaiden Mojo . 2024-06-28
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Love the burger the service was lovely
Waz Benli . 2024-06-26
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Great vegan options, really friendly staff 🙂
Jemma Murray . 2024-06-26
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Enjoy a work function here today, food was excellent and staff could not do enough for us. Will definitely return with my family
Aimee Trim . 2024-06-26
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An amazing father day dinner out. Our second visit this year and won't be the last. What a great team you have, Jamie was amazing with the kids and going above and beyond to make sure we had everything we needed. Huge portions of amazing food. Looking forward to our next visit.
Claire Will . 2024-06-17
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Group of 60 students and 5 chaperones. Came to eat fish'n chips followed by ice cream. Very warm welcome, excellent fish'n chips (as proof: the 14 year old students left nothing on the plates). The team did everything possible to be fast and efficient while remaining friendly and cheerful. We will come back. I warmly recommend.
Martine BOURQUIN . 2024-06-14
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A nice discovery to introduce excellent fish and chips to schoolchildren staying in England. The service is fast, efficient, smiling and adaptable. An address to remember for a future stay. John.
Johann . 2024-06-14
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Even on my own Jamie made me feel welcome, Madrid was on point and the locals are lovely. Topped off my stay, thoroughly recommend
lee ellery . 2024-06-13
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Chris and Eadie were spectacular. Food and service great. Steaks much more tender than some other chains I won't mention. Old Speckled Hen was very well kept and with a 10% CAMRA discount meaning £3.87 a pint and our dogs welcome. A bit quiet but it's a Monday so atmosphere hard to review. What's not to like ?
Tony Ashcroft . 2024-06-10
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Staff and food very good and enjoyed the evening, my husband a member of camra, as am I received camra discount. Dogs welcome
Maria Ashcroft . 2024-06-10
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Staff were exceptional, couldn’t do enough for us, the food was much better than we anticipated
Zachary Nedimovic . 2024-06-05
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Chris was a great server.. food delicious.. great yet cheap yummy meal out
Abi Hudlass-Galley . 2024-05-31
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Visited with friends. Food was amazing and the staff and service was wonderful. We will definitely be returning, thank you. 5🌟
Michelle . 2024-05-28
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I came in with my family on the way to butlins and I had the cheese toastie. It was amazing. The waitress often asked if everything was ok, and the guy at bar helped my sister choose some coloring to do. My family all said their food was amazing and the portions were great size. Very comfortable seating.
Paul Tobias . 2024-05-27
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Pleasantly surprised that they could fit us in this afternoon. Service and food were wonderful. Would recommend
Jo Boylin . 2024-05-27
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Had the pleasure of being served by a fabulous young lady named Eadie (hope that’s the correct spelling!), who looked after us so well. Hope the pub/company appreciates what an asset she is. Great food, especially the steak!
Sarah Clifton . 2024-05-22
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Lovely pub, fantastic food but most of all the amazing customer service from Chris made our evening. He was extremely friendly, professional and accommodating. Thank you 😊
Jess Battams . 2024-05-16
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Staff we're very friendly and helpful. Food was lovely . Couldn't fault the service
scott penfold . 2024-05-15
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Nice friendly place, clean and the food was good. Service very good .
Denise Sadler . 2024-05-13
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Great service and food, really lovely rustic style pub that allows dogs. Happy to call this our new local. Will be back for more!
L S . 2024-05-12
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Friendly and welcoming public house. The landlord, James (or Jamie)is a brilliant host,even though at times he has to juggle with a heavy workload! This is because the brewery seem to be, at times,basically reluctant to staff the establishment properly. The landlord and his staff are always there to ensure all customers receive a warm welcome,creating a relaxed atmosphere from the start. My Son and I, over Christmas, had a brilliant slap up 3 course dinner with the food being exceptional in presentation and taste 😋. I've eaten at the pub a number of times over the last three months or so, and each time the food has been "top notch!" #Jamie the landlord is dedicated to providing a pleasant experience to his clients from start to finish,and is the ideal candidate for helping the company to achieve the results required #
Gary Scott . 2024-05-06
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Great friendly and welcoming team, classic pub food choices cooked well & a great selection of wines available. The atmosphere is always welcoming and is great for both couples & families
Sacha Tunks . 2024-05-05
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Just left the pub now, after having the most fantastic roast. Food was excellent. The staff are so friendly and attentive and really seem to care how your food is. Our waiter Jamie was very friendly, very professional and as far as I'm concerned went over and above...so nice to find such friendly staff, Jamie was also very funny and we enjoyed his hospitality as much as the meal.
Lorraine Johnson . 2024-04-14
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Literally the definition of 'gastropub'. Was fully booked but the owner set some expectations and managed to squeeze us in which was kind. He was a chirpy chap and definitely rolled a high number on the charisma dice when he was born - which personally we loved but might not be for everyone. Food was excellent - not cheap - but you get what you pay for. Good place - highly recommended - especially if you are staying at the hotel for convenience.
William Devos . 2024-04-12
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New decor and new menu since we last visited.The food was good and plenty of it.
michael “Mick” day . 2024-04-06
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Really good food and service in traditional pub surroundings. The pies are pretty big and tasty plus the fish dishes are great. Can't say about dessert as I was too full for that but I bet it's good too. It's really changed since our last visit.
Chris Day . 2024-04-06
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Just moved to the area when we found this place. Great pub and the staff cannot do enough for you and make you feel special from the second you walk in. Jamie the manager is so welcoming and will do everything possible to make your visit special. Eadie FOH is just amazing and Ian the chef does a mean Sunday roast. What's not to love, if you have never been to this pub then you are missing out. We have found our local 😍👍
Charlotte Begley-Rees . 2024-04-02
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VERY long overdue review (apologies). My wife and I stayed in the adjoining Premier Inn whilst visiting for a festival at the nearby Butlins. Whilst we were there there was heavy rain and the area afflicted with flooding. We visited the Robin Hood a few times and found the atmosphere welcoming, the food fantastic and the staff went above and beyond. From a moody northerner, this place was amazing.. I want to give a special mention to whom (I presume) was the Manager. We were worried about the floods & onward travel & he went above and beyond to ensure we were OK. Whilst having lunch we saw the same treatment for the locals coming in who needed a little help.... Fantastic venue, fantastic food/drinks, fantastic staff & a brilliant Manager.
Paul . 2024-03-29
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I had an amazing experience with kiera. She was so lovely, kind and attentive to me. I really appreciate her and her hard work!!!
Maria A . 2024-03-14
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Good and friendly service, Jamie in particular was very welcoming and attentive. Food was good at a reasonable price. Would recommend for sure
David Mitchell . 2024-03-10
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We stayed at the Premier Inn for a couple of nights and so enjoyed a couple of evening meals and breakfasts and a few drinks during our stay. The staff were exceptional and made us all so welcome and went out of their way to accommodate our party of 8. The pub had a lovely feel and atmosphere both during the day and evening. The food was excellent and a very good choice on the menu.
Sue Dixon . 2024-02-27
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Had a triple roast for dinner and a bakewell tart and custard for afters... Very nice, could have been a bit hotter and I am sure they would have sorted it out for me but it looked delicious and I just wanted to tuck right in. Will definitely be going back 😋
Tracy Hemmings . 2024-02-19
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The staff were attentive and friendly. The food was well worth the money. It was not only a great place to eat but felt like a great place to work. The atmosphere was well above any we have previously experienced at any restaurant/pub attached to a premier inn. We will definitely return for the restaurant alone. Highly recommend a visit!
Emma Creasey . 2024-02-10
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I had an unplanned stay at The Premier Inn next door to the Robin Hood and I can’t praise the customer service enough throughout the night. Impeccable customer service skills from both on duty and both are true asset to the company. Unfortunately Google won’t let me use their names but I hope you both remember who you are as I made a point of highlighting
Wayne Johnson-Wandby . 2024-02-08
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Nice quiet pub with open fire. Good choice of food.
Lynda Avery . 2024-02-05
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My partner and I joined my parents today at the Robin Hood for lunch. My partner and I shared the (chef’s?) platter as a starter, which was absolutely delicious! Our main was the Korean chicken duo, which was absolutely delicious also. As the daughter of a trained chef, I’m reasonably nifty a cook myself, but I’m struggling to work out what’s in this sauce! Which is a crying shame as it’s so so nice. I shall experiment! Overall I don’t think there is much I would have wished for the experience to be better. The lady who served us—I’m sorry I forgot your name, was friendly; helpful and entirely professional. The whole experience was wonderful.
Summer Ralph . 2024-01-23
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We had our Christmas Dinner there 2023 and as much as we wanted to complain on the day we didn't as due to it being Christmas day. 1/ starter had clearly been sitting on the side all day as the cheese board not cold and discoloured 2/ main meal outrageous, roast potatoes fried and size of a 10p coin hardly any veg and was soggy, clearly sat in water all day 3/ pudding melted pile of slop After trying to have a gentle word, there was no response and all 10 of us was very disappointed 😔 AND STILL NOTHING BUT A COMMENT TO MY POST THE REST OF THE FAMILY ARE VERY SHOCKED AT YOUR RESPONSE AND WILLING TO GIVE THERE FEEDBACK, THE FOOD WAS ABSOLUTELY SHOCKING AND IT WAS MENTIONED TO THE WAITER OF THE TABLE , WE PAID £72.99 AND NOT EXPECT FRIED ROAST POTATOES, VEG THAT WAS LIGHT MASH, PUDDING MELTED SLOPE ON A PLATE & CHEESE BOARD WHERE THE CHEESE WAS HARD ETC ETC WE WAS THE LAST TABLE OF THE DAY AND IT SHOWED ON OUR PLATE, MY ORGINAL COMPLAINT WASNT ABOUT THE LACK OF SERVICE DUE TO THE INCIDENT OUT SIDE IT WAS THE FOOD BEING CHRISTMAS DAY.
Paul Sullivan . 2024-01-23
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Went for breakfast on a quiet Sunday morning. The restaurant was empty. Waitresses excellent and apologised profusely as our 2 dishes took an hour to come, and the brioche toast with berries was burnt underneath making it mostly inedible. The waitress was so apologetic, and although we could not get a refund, she offered us another booking with breakfast on the house which was greatly appreciated and we will be returning. If it was not for the waitresses impeccable service we would have made a complaint.
Becky L . 2024-01-21
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Took my partner for a birthday meal and was excellent. Staff friendly and approachable, with relaxing surroundings!!!
Lee Penny . 2024-01-18
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I’ve been staying in the premier inn next door to this great place and if it was lunch and dinner it would be 5 stars all round and if it was just breakfast it would be 2.5 stars all round so 4 seems fair. Breakfast - having to book a set time is not great and doesn’t allow much flexibility if your plans change plus whilst the menu and choice of stuff is vast it is hit and miss with the food, 1 morning it’s char grilled bacon and the next day over grilled but not char grilled, same with the poached eggs 1 day perfect next day like boiled eggs and beans can be hot or cold too, plus the morning staff do make you feel very rushed and not very attentive. However the lunch and dinner service and food is more befitting of a private dining experience rather than a pub chain, no more so than the evening of 15th January when I assume the manager young chap very polite and helpful and his assistant were working, very informative, attentive and great service. I had an issue with my steak on my mixed grill being undercooked which the waitress replaced and didn’t just re cook it she got me a completely new one which was excellent but when it arrived it wasn’t quite to my liking and I’d finished the rest of the meal so left it. As I went to pay the chap acknowledged he was aware of the issue and when I explained the replacement wasn’t great he didn’t hesitate in discounting my bill. I found the whole experience refreshing in an industry that’s not always pro active towards customers and will certainly be back based on this experience and hope the C&B group see this review and act accordingly towards the great evening team who have ensured I remain a customer.
Michael Simmons . 2024-01-16
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This pub has changed hands and it is certainly for the better !
Mandy Griffiths . 2024-01-16
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What an amazing experience. brilliant Roast Dinner and the next night a tasty steak pie. Excellent food at great prices. Jamie who served us was just so attentive, even though they were busy, his customer care was second to none, nothing was too much trouble for him, a real gem. All the staff are so nice, and we also had two lovely breakfast, also with great friendly service from the ladies who served us. We will be returning again soon, advising friends to also
Diane Sullivan . 2024-01-16
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Great experience and service from the moment we arrived in the afternoon, to when we left the following morning. Nothing was too much trouble for Jamie and his team. Good food and friendly staff - would definitely return again. Tom and family.
Weasel . 2024-01-15
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I tried to speak to a human today simply to ask if they service breakfast. I was greeted on the telephone by an abrupt robot. This is totally unacceptable. I will NEVER use this establishment.
Stewart Cormack . 2024-01-11
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Brilliant service and very friendly staff especially the manager can’t do enough for you. Food was great and served in good time. Will definitely be back very soon.
Julian Rix . 2024-01-11
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Service was excellent, very attentive and kind. Food was amazing, we all loved it. Would 💯 recommend. And we got to have cuddles with their puppy which topped off the evening 😍
Miranda Laver . 2024-01-01
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Great food, super friendly service and a very nice dog too! Definitely recommend, we'll be back!
Ann Miller . 2024-01-01
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New Years Eve dinner, absolutely lovely meals for all four of us. Birthday meal couldn't fault anything absolutely perfect! Steak was cooked to perfection, all of our meals were delicious! Service was excellent Thank you! 😊
Cheryl Gower . 2023-12-31
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Really cosy corner at the Robin Hood today. Usual chef and brewer menu all very well cooked and presented. Service was great. A comfy sofa would have added another star!
Ruth O'Connell . 2023-12-29
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Wonderful Boxing day family gathering at the Robin Hood. 15 were well looked after and our requests for disabled seating requirements were well met. Lovely 3 course meals served (booked in advance). The staff were friendly and efficient. Well done Jamie for managing a good team and for your attentiveness.
Jo Longhurst . 2023-12-29
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It was our first time visiting Robin Hood and it certainly won’t be the last. Excellent service from the staff. Jamie was brilliant and very lovely, unfortunately I didn’t catch the other staff members name but he was just as pleasant! The food was delicious, especially the triple chocolate brownie. Thank you for such a pleasant experience 😊
Kendra Diston . 2023-12-28
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Absolutely brilliant Christmas dinner. The staff were so friendly and welcoming. Food was delicious and very tasty will definitely be back. Thank you for a lovely day
Gillian . 2023-12-25
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112 Opinions
As usual totally over priced meals that definitely doesn’t reflect the quality. Very poor quality they get you by the look of the food wen you get it very disappointing and bland average food that seems like cash and carry food. Stake ale pie with chips and veg £16.95 !!! Witch is outrageous price any way you would expect it to be full of flavour and not bland and tasteless ! Had this as I avoided the pizza from last vist that left me with a bad stomach seral hours later witch is not a rare thing after dining here unfortunately. Really try to give them a chance after we had to get a Full refund for a terrible over priced carvery we had that was so bad even if wasn’t over double the price of a major Carvery chain it still bad quality. The high prices are justified if it is restraint quality but when it’s makes witherspoons seem high quality it says somthing. It’s a pitty as it’s the local place which my mum loves to get her bits and bobs for the garden from 🙁
22 Opinions
I would like to say a big thank you for your amazing food! Hounstly best kebab i ever tasted! Lovely staff also. Will defo be back! And recommending to others. Thank you!
95 Opinions
The cashier who served us was very unfriendly and even rude to my daughter. All but one carried this unfriendly attitude - and the one was absolutely lovely and jovial; appreciated her ❤ The waffles were the best I've had; but, given I had the bacon removed, I was overcharged.