Based on 110 opinions finded in 1 websites
Based on 110 opinions finded in 1 websites
Opinions
We brought our residents from the nursing home here who have dementia and the owners were amazing so kind shown them round put on a special buffet for them spent the time and effort with them they were so lovely and all the residents had the best time. They really enjoyed stroking the animals. Thank you so much
Stressed parent . 2024-09-27
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Popped in for dinner with my family, We was quickly seated even though they was busy, When ordering the meal we had to check to see if they did gluten free so I spoke to Vicki and she got the chef out to show us that is was indeed gluten free, The meal was lovely and well presented and of course the gluten free meal was excellent, Would deffo recommend !!! Great for family's as there are animals there too.
Fearless37445816772 . 2024-09-17
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had an amazing dinner and dessert with my family today great service food was amazing and couldn’t rate this a better place. had such a lovely meal out
amy s . 2024-09-15
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We used the function room for a wake for my dads passing. Vicky was very accomodating and helpful. The buffet and everything was sorted over a phone call and a couple of emails with regards our families choices. The room was large enough for all of us, a speaker was provided with bluetooth to allow us our own choice of music. The food was set out ready with tea and coffee also set out ready for us. The buffet comprised of fresh sandwiches, cakes and lots of other snacky food all of which had been freshly prepared for us. Massive thanks for looking after us. We will be back to try your menu!
Ian W . 2024-09-03
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absolutely disgusting. Iv work here for two days. And the kitchen is filthy. No food and hygiene has been put in place inside this kitchen. The chef obviously doesn't know about food cross contamination. The bacteria in this kitchen is awful. dusty and greasy. Not once have i seen him wash his hands. The food is precooked and then thrown back into a duty chip fryer. I wouldn't recommend this job to anyone who has high standards. I wouldn't even give this a one star. . .
Stacey M . 2024-07-21
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Soul, funk and Reggae night great music, but please put more people behind the bar, 2 people serving with that amount of crowd was ridiculous, 20 mins to get served, i gave up in the end, bar staff were working as hard as they could have. owners know your crowd!
bambooman . 2024-03-25
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Really lovely old pub, lovely low beams. Just had a lovely roast dinner here with my husband and little boy. Cane out piping hot, which was fantastic and the ingredients were lovely. Also had a prawn cocktails and pate to start. 2 course for £15.95, was a bargain. Lovely ladies who served us, and the owner was very friendly. This made up for my disastrous Mothe Day last week. Will definitely be returning, with more family who live in the area.
Louise . 2024-03-17
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The Robert burrs held a wake for a family member. The staff were very friendly and accommodating. The food they provided was excellent and there was to much. The place was friendly clean and the staff were friendly and made you feel welcome. Thank you.
Danny P . 2023-11-25
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We have just been for Sunday Lunch Quality home cooked food and plenty of it Homemade soup Main course Roast Beef cooked perfectly and plenty ok f it and served with plenty of Veg Homemade apple pie and custard to finish it off Amazing price for 3 course Worth the drive from Colchester
George Reeves . 2023-02-19
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Libby and Maxine were amazing from the get go , from initial banter to quick and friendly service , u couldn’t feel more comfortable at this place. I’ve always wanted to stop here for years but never did ,,, excellent selection of drinks , beers, free / spacious car park. unfortunately I can’t tell u about the food just because I haven’t tried it, but by judging about the prices / friendliness of staff / small pub with big garden and play area for the little ones , I can only imagine good things and it will be worth to give it a try in the future …. BUT so far all the staff have been really friendly and welcoming & I can only bash my head for not stopping here before !!! Putting it in easy words , just pop in have a drink or two and u will see exactly what I mean. …… and I’m not bragging about it but I use to be in the hotel Industry before. An Excellent place by all means with truly genuine great staff and for I can gather good costumers too. … u even get a loyalty card !!! And it’s not a coffee costa, Nero or Starbucks what we are talking about here !! 5 stars. Xx
peterpale06 . 2022-06-24
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I'm absolutely gobsmacked at how this pub is still running. i've never been so shocked in my life, most of the staff are rude and aggressive and ignore you. the lady manager looks lost and off her head. calls her customers insulting names, which is disgraceful... supposed to be a friendly family pub. no definitely not a family friendly pub just seems like a druggy place. i'm never returning to this pub again, i will definitely be reporting this to someone much higher. this pub should be CLOSED.. i really am disgraced in the way these people treat customers.
S5438GJcharlier . 2022-05-31
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me and my husband are new to this area and we’re out on a walk on Sunday and walked past a pub that we thought was a very nice pub how wrong can you be we only stayed for one drink as when we walked in there was a little man screaming at a Young girl . now I take it he must’ve been the owner and she was one of the staff he carried on in front of everyone screaming at the girl and sacked her on the spot . as we left the girl was outside in tears two other women tried to comfort the young girl I would’ve normally have said something because I was absolutely disgusted of the behaviour of this man but the way he looked and his behaviour he was obviously drunk? me and my husband have previously owned our own businesses and have never once spoken to any of her staff and work colleagues in this manner . absolutely disgusted and will not be back .
T5933OCcarolinec . 2022-05-24
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We went to this pub today. From the outside it looked very nice, but as we found out looks are deceiving! It was quite cold and wet today, so walked into the bar at 1pm ish and asked if they did hot drinks (as they boast it's a family pub). I was told "no I can't !" No explanation as to why and nothing else was said. In the mean time my family were in the beer garden waiting. The garden has some lovely animals to see. There is also a climbing frame, but sadly due to the amount of dog faeces on the grass it was total unacceptable for anyone to walk or play out there. My child ran through 1 lot before we even saw. Absolutely disgusting! As no staff had obviously been out to check the grounds before opening. The pub smelt of stale beer and needs a revamp. Would not go here again!
Bekie24 . 2022-05-04
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Well I went with my sister to review this pub and was told that the new owners only took over in October. We checked the room in which the funeral wake was to be held and was told that it would cleaned and cleared. No such luck on the day of the funeral when we arrived for the wake which was a couple of days ago on 27th April,2022 there was still much clutter and a hoover left on show at a crane type machine for kids. Well we paid £10.00per head for food and drinks extra of course were payable at bar so £500.00 for buffet and what was received was a couple of plates of sandwiches, a bag or two of frozen mini sausage rolls cooked of course and potato salad no serving spoons and shop bought sliced cherry cake and Madeira cake. I was not impressed. We were told they’d provide hot sausage rolls not mini, chicken drumsticks and wings and quiche. None of which was provided. I mentioned to my nephew who hand to settle the bill and said to him to ask what actually happened to what we been told. He mention to my sister the widow and she just said let it go. Well I’m not prepared to let it go. Hence this review. Please save your money and go elsewhere. I was disgusted as to what we received for £500 was nothing more than a kiddies tea party and if the food come to more than £40.00 I’d be surprised!! Well definitely not impressed at all - won’t use that pub again, , not even for a drink.
fwake2022 . 2022-04-29
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First time I had been to this pup and I will not be coming back the young lady behind the bar was so rude and was clearly to busy on her phone the overall service was terrible there is dust everywhere you can tell they don’t really clean up properly I would hate to see what the kitchen is like 🤮
F828ECbend . 2022-01-28
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Had dinner at Robert Burre evenings and sundays and consistently amazing food, you will never leave hungry, chef always makes sure you are happy and always feel you’ve received great value. Would thoroughly recommend the Sunday roasts don’t think I’ve ever had any better anywhere, in my opinion would be very hard to beat.
Heather E . 2021-08-30
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Absolutely delicious Sunday Roast, amazing atmosphere and very friendly staff! Will definitely be going back here again
J1941YLemilyt . 2021-08-30
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Good choice of main meals. I had a lovely sea bass meal and my husband had the steak and they were both lovely meals. Very good service. Good atmosphere in the pub/restaurant.
Sandra J . 2021-08-22
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Had a very pleasant visit. The staff were extremely friendly and efficient.The food was hot and plentiful. May I suggest that they employ a good gardener. First impression was not good - the gardens looked very scruffy.
pennyd993 . 2021-08-22
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Went for early dinner. Did not disappoint. Excellent food cooked fresh by Jana. James,the new owner, was very personable and took the time to speak to us, and tell us his plans for the pub. Will definitely be regulars here, whether just for a drink,or for food. Definitely Reccomend. Many thanks, Colin and Annette, and Buddy, the German Shepherd, who was made very welcome.
2208Azincourt . 2021-08-04
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Very friendly and helpful, all freshly cooked food. Pool table, darts board and books to borrow. Unfortunately raining when we went but the garden looked great
329daniellef . 2021-07-31
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Just had a beautiful roast dinner. All freshly cooked . Staff really nice and friendly. Cannot recommend highly enough. Play area for the kids and we all cleared our plates. Very tasty
stefdan1 . 2021-07-25
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Went for a lovely meal. Food was lovely and well presented staff made effort to speak to us I believe it was the owner he made such an effort with my children but setting up the bouncy castles . And even my dog felt very honoured with his dish and the treats the owner gave out smiles and thumbs all round. I had read another person's post and can honestly say it is nothing like what was posted. Will definitely be coming back
Jgolucky . 2021-07-06
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We had a lovely Sunday lunch at the Robert Burre. Lovely new landlord Eamon. Child friendly which is great, my daughter loved the bouncy castle. The food was really lovely. Nice to finally have a proper local pub for families. We will definitely return.
EssexHobit . 2021-07-04
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Best Sunday roast I've had anywhere very friendly and helpful must go to experience good English food with good friendly hospitality
Mathew G . 2021-07-04
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We visited with family to see what it was like and we weren’t disappointed! The food is cooked fresh, you can tell nothing has been microwaved. The chef is very friendly and checked with us that everything was okay. Highly recommend, we’re looking forward to...
Elrev95 . 2021-06-24
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18.40.pm thought I'd check how see landlords dog was as isn't well brought my pup along only 4 people in there was told no dog allowed while this is going on . So was evicted have taken my other dog in or outside for many...
K51UHsteves . 2020-11-03
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The day we went they had a fantastic female singer on entertaining everyone. The pub was packed with locals who had obviously come to see the act. I was told that this is a regular event and the act was always quality. Cannot disagree, she...
JimmyA502 . 2019-11-12
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Arrived to find they have stopped doing food except Sunday roast once a month.a pub without food now looking around lot of places around to take my money and get a good meal.
johndiyman . 2019-01-22
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Me and hubby pre booked Sunday lunch after having an enjoyable bar meal in the week since this has been taken over by new Management. We both had 3 courses each and every course we had was yummy!! , staff were lovely and tentative and...
clairebP7919HH . 2018-09-01
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called in for lunch, lovely food, friendly staff. Such a nice pub, great atmosphere and the food was home cooked and tasty. What a gem, will definitely be back for more
Alison H . 2018-07-28
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This pub has been taken over by New management and wow what a turn around. The staff are lovely and the food is really good. Keep up the good work me & my family will be back again. If you have been in the past...
Liz R . 2018-07-19
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Went here for a Sunday roast all the staff are friendly and welcoming food is lovely nothing like it waz before would definitely recommend to go here
scott k . 2018-07-15
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The new management have taken effect . Stunning food , and brilliant entertainment with great hosting skills . We will be back !!
322martynb . 2018-07-15
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9 of us went for a family meal. We booked before hand but also had to chose our menu beforehand. That took the excitement out of choosing on the night and seeing what the rest of my family had. We were told in case we...
445essexgirl . 2018-02-11
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I am absolutely disgusted with the Management of the Robert Burre, I have had my Christmas lunch booked for our family since the 12th September and then received a phone call yesterday to tell me to pick up my deposit as they are not going...
Belinda G . 2017-11-14
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Some of the group not happy with their meals, beef rib basically lump of fat, very garlicky vegetable and cold custard, felt sorry for the waitress who was fantastic and having to take the flack, she dealt with everything very well pity the chef didn't...
foxylady93 . 2017-10-18
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Fantastic friendly service, A good range of drinks and a food menu a tad different from the usual pub grub. Plenty of choice - and I'll go for something less oily next time. If eating there, I would advise phoning in advance to check availability....
_gillianavart . 2017-10-06
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I visited this pub on Sunday 1st October with my husband for a Sunday Roast. We were really impressed by the quality of the food. The meat was really moist and the vegetables were cooked perfectly. We also had a lovely waitress called Lauren who served us. She was friendly and polite and really went out of her way to make us feel at home. She told us that they had recently employed a new chef and my husband laughed and said well he's definitely a keeper.
wendy404 . 2017-10-01
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Lovely place for a perfect Sunday lunch. Good menu choices kept everyone happy. Fresh, well cooked food with friendly service. Karen was our server and she worked so hard to ensure we were all happy, thank you!
LynnyC . 2017-09-24
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Had a gr8 roast it was lovely Karen was very help full and every we wanted she gr8 to do it thanks alot
thedaddy1969 . 2017-09-24
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We had a lovely sunday roast served by Karen. Food and service was great. Will definitely go back. Also had lunch last week and it was all freshly cooked and lots of it.
miegrover . 2017-09-19
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Had a lovely dinner served by Karen both of us were surprised with the amount of food there was and was all tasting fresh and lovely will definitely be coming back.
Lloyd O . 2017-09-17
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A group of 9 of us went here and all of us really enjoyed our meal it was a good price and very good quality food will be returning again many thanks.
jasld36 . 2017-09-09
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lovely Sunday roast, other than that the menus quite boring, staff are friendly and the pub is spotless,quick service,
ready2rumble1 . 2017-09-01
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I left a really good review a couple of months ago and have been half a dozen times since and its very hit and miss so I am sad to post this bad review as I like to support our locals. Last visit Airshow Thursday around 7.30pm - Ran out of eggs and could only do 3 big burger meals so I opted for chicken curry. Platter came, no dough balls or onion rings and only a few chips and what was there had been incinerated waitress embarrased and said we would not be charged for it.. We were then told after 30 mins that they only had 3 burgers not 3 burger meals would we like the extra burger replaced with a chicken breast, we said ok but did'nt realise it was one chicken breast between us! Sorry excuse for 'The Big One' burger burnt, cube of chicken on top with limp lettece and a slice of tomato, no onion rings it was awful. Curry had 3 squares of chicken in a cup of soup, bhajis incinerated looked like lumps of coal - It looked like something a child whos just learning to cook would make out of leftovers and we did'nt want it no matter how hungry, so we refused to pay and asked for the manager. They asked us to return the next day to make a complaint but I did'nt have the time and don't see why I should. They took my name and number but I 've heard nothing back. Such a shame because when the chef is there its great, if someone could give me a copy of his rota I'd come again but I don't have the time or patience * Note to management - you must have thrown away £80 worth on our one meal, would'nt it be better to pay a chef for a shift?
sparxfly1 . 2017-08-31
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Shame returned to venue after having 2 lovely meals returned tonight I was really really disappointed steak medium rear turn up more than well done, prawn cocktail that a apprentice prepare won't be great reatending shame a lovely venue food rating 2/10 only because it was hot
winstonskull2011 . 2017-08-22
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unless you like burnt pie and raw burgers and 7 french fries I wouldn't bother. This was meant to be a nice meal after meeting with the vicar and after a very emotional experience for the loss of our mother. We ended up having to leave and getting kebab instead. Shameful I wouldn't have served my husband a pie burnt like that and my brothers burger was raw, blood seeping out of it. Nasty! Also 7 chips each. Really? Apparently they weight them now.
purrdy3us . 2017-08-22
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The pub is going from strength to strength it has been through a few ups and downs but this year is definitely on the up, the food has improved. The bar staff are really friendly.... you will get a warm welcome would recommend you give it a try
daffiedee . 2017-08-13
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We went the the Robert Burre for a family meal to celebrate a double 40th birthday. We had reserved a table for 9 a week before.When we arrived the decorations we supplied had not been put up.I was surprised that the meal that we had booked and placed the individual orders for a week before took three quarters of an hour to arrive at the table.When it arrived if was average.I felt sorry for the waitress as she was the only member of staff working, not only covering our table but also serving at the bar and taking bar orders. I do not think we will be using the place again.
Chris W . 2017-08-09
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we go to the Disco and the Duo nights its really good and we had a lovely meal its dog friendly too they serve Tea Coffee through out the day and evening its a traditional pub friendly service lovely big front garden we always look forward to going there you can dance sing on the karoki some comments on here are not nice I think there is a lot of Jealousy with comments well done Robert Burre Cheers to all the staff and Manager
bernadette2017470 . 2017-08-01
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Ive been here many times over the years for drinks and to the restaurant, i think its the oldest pub in Clacton dating back some 500 years or so. The place has recently been taken over and renovated to a very high standard, i ate in the restaurant which was very clean, tidy and modern. The food was good for a pub with massive portion sizes for your money and the staff are very friendly. The Robert Burre is much better in my opinion than their local rival the Robin Hood. I will definitely be returning!
AR12L . 2017-07-25
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Living very close this used to be our local for the last 20 odd years... seen a lot of changes both good and bad..the pub has had a nice upgrade nice furnishings and looks loved again after being neglected for some time .. plucking up courage we both arrived for Sunday lunch at 1.. we had not booked and took a chance...greeted nicely at bar and was told she would check if a table was free.... we were shown to table ... only one other couple were seated in the large modernised dinning area..looks good...whilst there a total of 6 other people arrived ... strangely all seated near each other .. plenty of space so why not spread out a bit...our orders were taken and it arrived promptly... I had prawn cocktail.. 1st time every had white bread with it.. hubby had chicken bites.. all very nice... we had roast lamb veg and ..all very nice no complaint at all. Meat good thick slices and veg all fresh.. gravy was superb...had a bottle of wine good... in all a pleasant surprise...will look to return.. lots of special offers for 1 2 or 3 courses... good value good food...Shannon is doing a good job...
Jan M . 2017-07-17
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My wife and I went to the Robert Burre for lunch this afternoon and had the worst meal that we have had in a long time. I had roast pork and the usual vegetables, my wife had the nut roast which she described as awful and apart from the fist piece she ate no more of it, the vegetables were so overdone that we felt that they could be sucked through the gaps in our teeth, the Roast potatoes? seemed as though they were actually deep fried an then left to go soft, the pork would have been pretty good to repair a hole in a shoe.
Tony S . 2017-07-02
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Went on Thursday evening for dinner.Lovely waitress, friendly and attentive.Food was very unsatisfactory! I ordered steak & ale pie, got chicken & ham! Pie was so over cooked it was dry and rock hard!I think it must have been reheated several times! My sister ordered a burger, with two patties that were so over cooked they were like shoe leather!The third meal had a piece of fish that was all batter and less fish than a fish finger!Such a shame as we live so close that this pub could easily have become our local go to place.Absolutely not going to happen unless they employ someone that can actually cook!!
Chris W . 2017-06-30
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The waitresses were friendly. The starters came out at different times. All finished while mine was still to arrive which wasn't worth waiting for save for the fresh bread I would have gone hungry. Despite asking about availability of Sunday roasts, after placing our order were told several were unavailable and new choices needed. Two meals out of eight came out without sauces option or gravy and waited ten minutes for gravy and hence dinner cold. The vegetables were either raw or microwaved to obliteration. The rib beef looked okay but clearly had been reheated whilst the veg was cold. The pork option was edible. When I received my order it was a nut roast when I ordered the turkey which returned to the kitchen and promptly came back with nuked (microwaved turkey hot but dry). Uncooked broccoli and cabbage, grey carrots and thick gravy. The smell was enough to put me off completely as the turkey had black charred remnants underneath it. I asked the waitress to take it away as it was not edible. She was very apologetic and suggested bringing the chef to the table for our feedback which we declined. We realise it was not the waitress' fault in any way and blame clearly lays with the kitchen staff who we heard from some shouting in the kitchen saying the chef had gone for a break when we had been waiting half an hour for the mains.Constructive criticism would be that the kitchen and waiting staff need to communicate speedily what is on or off the menu, that all meals should arrive at the table together and of course should be cooked and edible, not reheated in the microwave beyond recognition.I note that several reviewers liked the burgers and if they do that well maybe that is the menu to stick to but not for me. This restaurant experience completely spoiled my special birthday celebration.
ursulacutbush . 2017-06-26
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Lovely surroundings fantastic for children and dogs very welcome. Food plentiful and reasonable price
hollydog101 . 2017-06-24
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Went for Sunday lunch around 2 o'clock not busy except a large table which were finishing. Ordered the rib of beef , asked waitress if it was rare, she replied I will ask the chef to cook it rare!!!! How long does it take to cook rib of beef I asked only a few minutes she replied,in hind sight should have left then. Th large party asked to speak with manager as they were not happy with the meal. The meal was in menu as served with fresh vegetables in there defence probably at some point as cheap frozen mush. When the beef came was on a large bone and lots of gristle and a pale grey absolutely terrible we sent one back as could not even cut it. They asked could they replace, so ordered fish and chips a safe bet we thought how wrong can you be a piece of crispy batter with a piece of fish from a goldfish as the actual fish was about this size. Chips frozen packet again not good. Would we go again absolutely not go at your peril you have been warned
nazeview . 2017-06-13
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Lunch on a sunny Saturday. Burgers were excellent, all served by pleasant and attentive staff. Highly recommended.
ljr_family . 2017-06-10
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This was my second visit to The Robert Burre in the last month and on both visits it exceeded my expectations. Its a lovely pub. The staff were very friendly and attentive, nothing was too much trouble. The food was absolutely delicious, beautifully presented, and served within 10 minutes of our order. The chef cooked everything to perfection. Weekday lunchtime offer of 2 main meals for £12 is amazing, we thought they'd made a mistake -you could'nt get fish and chips on the pier for that price. Can't understand any bad reviews for this pub people must be miserable or expect the earth :0) I'm a Clacton local and would highly recommend this pub to all and will certainly keep coming back.
sparxfly1 . 2017-05-31
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Food was very good, tasty and reasonably priced. Jack our waiter was excellent very attentive. Interior had a rustic feel and was not busy. It's setback off the road and very attractive looking, a real gem. Will definately recommend it and would visit again.
Karen C . 2017-05-14
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nice place. tidy with modern interior and a decent car park just across road. both ate different meals and had a dessert. average prices . average food though presentation very good. small amount of custard served with our dessert . staff did get another helping when requested though ad was served hot. ambience would be best if bar area noise had a screen or noise reduction curtain as was intrusive but possibly just an exceptionally loud group! at least enjoying selves. no gentle back ground music which we felt it needed. wasn't packed so for a saturday night we were surprised. would eat there again but not at top of our list.
roy.of.rainham . 2017-05-06
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Recently refurbished, possible new management. Food ordered was below average, made to look above average, and overpriced. Cannot recommend.
llamedos145 . 2017-05-05
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Greeted at the bar by a lovely lady and offered a table in the bar area or restaurant for a lunch time visit we opted for the bar as it was quite quiet and I was worried too much noise and my dad would not hear properly but all went well. Starters were immense, a sharing board, three of us and we like our food, well mum and I do.. it was a struggle as we had to remember we had a main course to follow.. but the starter was so so tasty we managed it bar a few cheesy chips. Mains to follow were beautifully presented, mine on a wooden board (burger) very tasty and the lovely bar lady popped by regularly to see how we were doing... a struggle, in such a good way. The young chef popped out to clear our plates and ask how the meal was which was a lovely touch and came out and spoke to us after his shift about the menu etc, a lovely chap, and we wish him all the best, if he continues to produce such lovely, hot, filling dishes as we had today he is on to a winner. Would recommend this pub for a relaxed, friendly, good value establishment for an extremely good meal.
Armygirl1971 . 2017-04-28
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Me and my husband and father in law have had dinner here a few times and the service and food were amazing and couldn't fault the place. Would definitely recommend eating at The Robert Burre. Very warm and welcoming atmosphere and the staff are very attentive.
LauraAJelley . 2017-03-29
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Although the food was OK for pub grub, the wait was totally unacceptable. The two young ladies working front of house were doing the best they could, another member of staff to help them would be a good idea. But the kitchen staff were obviously not able to cope. It wasn't particularly busy in the restaurant , yet it still took two hours to get our food to us. There was no time to even think about having a pudding, it was far too late!
johntheaccountant . 2017-03-26
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This pub is the bloodline of the traditional British pubs. Full of character! We had a hot sandwich and a drink. It was a very nice moment : great food, Ale was nice ( a few choice available), the staff was very welcoming. It was our first time but definitely not the last one: we need to try the dining area!
Gedryk . 2017-03-11
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Myself and my husband have just returned from Sunday lunch Never complain but felt the need to express my disappointment can honestly say it was the worse roast dinner we've ever had The potatoes were baby potatoes baked in there skins that were black and so obviously been left in the oven for far to long so long in fact the middle of the potato had completely disintegrated . I had turkey and my husband had beef both were overcooked mine was burnt round edges and inedible . We then had dessert as we both obviously still hungry. My husband bit into his sticky toffee pudding and pulled out a large piece of plastic followed by two more smaller bits. We was going to inform the waiter but there appeared to be the only waiter and he was rushing between the bar and the restaurant and we did not want to cause a scene as it was clearly not his fault As I said I never complain as a rule but feel this couldn't go without reporting. I'm afraid it would take a lot of changes to happen here before myself or my husband would even consider returning here
Theresa D . 2017-03-05
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Where to start.Firstly we walking into the pub to be greeted by empty glasses all over the place (the barman was busy)We thought we would have something nice to eat seen as we havent eaten here before, so after looking at the fairly good menu we placed our order.Over an hour later our meals arrived, Steak and ipa pie and a mixed grill, the pastry was so hard it was difficult to cut but didnt taste overly bad, but the mixed grill was something else, Came out looking lovely untill it came to eating it, the steak was so small and impossible to cut, had to pick it up like a burger and chew into it was tuff as old boots, the gammon and lamb chop where also the same, the 'chef' didnt once come out and ask if our meals where ok, went home still hungry. There as another table who also waited over an hour and wasnt overly impressed.Thought it was a good place to eat after hearing a few mixed reviews, but after trying it we will not be back untill we have heard different.
mikem152017 . 2017-02-26
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We ate here on the evening of 25th February 2017.It was a first time visit and we did read reviews. We decided that we would see for ourselves as there is a new manager and team in place so felt that we couldn't judge them on unfortunate events recently. We are pleased we did. The manager was very attentive. Our food was well prepared and presented. It was hot when it was served. The steaks were cooked to perfection and my fish and chips hit the spot perfectly. The men in the party had 3 courses and enjoyed it all. I would say - give them a try and judge for yourself - the new team deserve a chance. It would be lovely to see a few more diners in the place. We will definitely return.
Sylvia M . 2017-02-26
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Haven't eaten here for years but they've recently appointed a new chef.The food was yummy and really great value! There's loads on the menu so you won't be stuck for choice. It's a great ye olde pub atmosphere and we'll definitely be back!
Sarahl11 . 2017-02-25
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Just had a very nice family meal,wife really enjoyed her chicken rarebit which was served with a nice selection of vegetables which made a change from chips,I had very nice gammon/bacon chops...very tasty.....sweets were also very nice....more people need to try the food here as very quiet at the moment which is probably due to problems under previous management...very nice,friendly staff....I also had sandwiches yesterday in bar which again were a good size and very tasty...my dad had the sausage and caramelised onion which he really enjoyed....recommend this pub as very smart inside and food good.
Gary L . 2017-02-25
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Food was terrible, overcooked and cold when it eventually arrived - customer service a joke - manager told us he was having staffing problems so had cooked our meals himself and felt he had done a good job - he told us he was not a chef and when we said that we should have been told there was no chef at the time of ordering our food - he had no answer to that - simply wanted our money and was not prepared to give us any compensation for a miserable evening (was waiting for food for over 1 and half hours) should have got up and walked when we had the chance. Only one other table in that night - they also complained - really bad - no exaggeration - it was a disgrace.
502maureen . 2017-02-06
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Steak and ale pie was very mediocre,looked and tasted like something bought from tesco for a £1,chips looked like oven chips and gravy was like water,also had lasagna which was just ok,not going back until they can make and cook their own food,over priced for what it is.
750hurrycane . 2017-02-04
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On a recommendation thought we'd try the Robert Burre for Sunday lunch - in fairness hadn't booked but the boards were outside advertising Sunday lunch - sadly that wasn't the case. No one at the bar, walked round to the restaurant , empty tables and not the slightest smell of food being cooked . Appreciate if you haven't got the bookings why employ a cook and buy in the food - but in that case don't advertise it, doesn't help your reputation which is what a local pub would rely on. Found a pub down the road which served a great lunch, Robert Burre's loss
B H . 2017-01-29
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Read the previous reviews and to be fair we wasn't expecting anything to rave about! How wrong we were. Firstly the pub restaurant has been done up lovely, very cosy but also modern . The manager took our orders and was helpfull with our choices and took the time to tell us the history of the pub which in itself was interesting . Our food was delicious, highly recommend the blue cheese and garlic mushrooms. The steak was cooked exactly as we asked and melted in the mouth. Excellent value for money.We will be visiting again and recommending our family and friends to visit.
Mandy L . 2017-01-15
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We booked for lunch on Christmas day as a party of 10. When we arrived we were told that the chef had walked out and that they were 2 waitresses down. At one stage we were told that we may get some food, but after asking other diners who were unlucky enough to have eaten, they said the food was awful so we asked to see the manager. He confirmed there was no chef and also that little preparation had been done in the kitchen for the day. Our meals were selected and paid for weeks in advance so surely it was not hard to prepare knowing what people had ordered. We then had to queue for a refund! Completely ruined our special day which we had all been looking forward to for weeks. It was a complete shambles and too late to go anywhere else.
Kazw312 . 2016-12-27
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Booked a Christmas meal for Christmas Day only to find out on arrival that there chef had walked out Christmas Day a total Disaster for a family of 8 who had traveled to be together on this one day of the year
douglasn832 . 2016-12-25
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We booked to have our Christmas day meal here...The manager were very good especially as during a busy time, some staff members decided to do a 'walk out' Reasons were not given...However, under a lot of stress, the remaining staff did a brilliant job to make sure the remaining customers did not suffer...We were treated like VIIPs, with complimentary drinks, and a very enjoyable 3 course meal.. Feel for the people that left to go elsewhere, as we were treated exceptional well. Thank you staff of Robert Burr, you were fantastic.. June & Trevor Phillips
room122 . 2016-12-25
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This was our second time here since it's been refurbished, the first time the meal and service was perfect.. this time however although the room was warm and inviting, the meal wasn't.. Both my son and my meal were returned for different reasons. I don't like leaving a bad review, but the meal was so different from the first time, it was a big let down..and it certainly wasn't enjoyable.
Gay E . 2016-12-20
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I wrote a review on the Robert Burre when it re opened and was very disappointed Have been back several times so thought it was time to write another review The pub is finally getting its act together The food has improved still think it is a little overprice for the type of food that is served but on the whole it was fine The pub itself has also improved Nice friendly atmosphere
Dee M . 2016-12-19
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Wow! What a lovely transformation this place has had! Still holds the Charm of an idyllic Country pub with fresh new furnishings and updating without taking away the Cozy traditional feel. We decided to hold our Christmas Staff party here last Saturday evening and what a lovely time we had. We started off at the bar for a few pre-drinks and we was made to feel there was no rush, we was seated at our table which was well dressed and Clean. The waiting staff were very pleasant and attentive, nothing was too much trouble and we was served with a smile.We had a 3 course traditional Christmas dinner of which was served in good time, hot and Well presented, The Turkey was Moist, the roast potatoes Crisp and fluffy and the gravy full of flavour.. I may add the Chocolate orange Pudding was Amazing We then continued the night with a disco which was great.All in all the Service, Staff, Ambience and Food made the start of our Christmas a Cracker!!Thank you Mike and Team we will be returning Very Soon.
Armaniman . 2016-12-11
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Called in on the off chance and was pleasantly surprised with the improvements. Menu and dinner was very good. Staff helpful and efficient.
Babs T . 2016-12-08
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Been a long time since i visited the burre, the staff are very attentive and the fiod is great what more can i say 5 stars.
Phillip W . 2016-12-06
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Right to start with.. There was 2 if us, booked at 4pm today, Service... rubbish! Basicly the girl couldn't do much more to ignore us, Food... All of the roast dinner was frozen! Beef over done, pork over done, FROZEN ROAST POTATOES! If you can roast a spud, get out of the kitchen! gravy bisto, veg.. over cooked an frozen, I don't understand it... place looks great yet rubbish food, service shocking. Never going back, An charge me £9.45 for it! Yet I saw the chefs wondering around the bar and restaurant, If they spent more time in the kitchen the food would be better!
Abi H . 2016-12-04
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Very pleasantly surprised, the restaurant was closed but the same menu was available in the bar. The food was excellent and the service welcoming and friendly. We will come here again, and the refurb has transformed the ambience of the pub.
GeoffIfa . 2016-11-17
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What a lovely surprise visit this was, having undergone a refurbishment it was warm, cosy and service was outstanding. The meal looked and tasted home cooked, even the ice cream appeared to be homemade, what a lovely change to have a meal like one would expect from home and to really enjoy it just as much,the roast potatoes were to die for, light and fluffy on the inside yet not hard on the outside just perfect, my husband had the roast beef which was ample two thick slices and my son had turkey, again two thick slices, I had the roast pork, which was a little over cooked but still was very nice.. everything was piping hot, even the plates.. we were brought extra jugs of gravy at no extra charge and extra veg on a side plate. First class service a perfect meal well done, the first place in a long time which knows how food should be cooked. Will defiantly be visiting again. Thank you.
Gay E . 2016-11-16
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We've been coming here for years but not since the recent revamp.We phoned up to book a table in advance and the lady on the end was very professional and gave us the time we requested.The restaurant was heated (which is always a concern on a cold evening), clean and very well decorated. The staff were very friendly and there was plenty to choose from on the menu. The food was very well cooked and enjoyable and the prices were reasonable. Looking forward to return again soon.
Nick E . 2016-11-13
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We visited on a Friday evening having heard good things. However we we rather disappointed. The food lacked lustre and was rather average. The steak pie was ok but the accompanying gravy was cold and the mash very dry and bitter. The doombar battered cod was uninspiring and we have had better in other venues for a much lower price. Sadly we although we live locally we won't be returning.
JAG979 . 2016-10-29
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Very Good meal. Lovely food Very friendly landlord staff and customers. 1st visit definitely going back. Highly recommend this place
Misty406 . 2016-10-26
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As the establishment has only recently re-opened we thought it worth giving it a try and we were pleasantly surprised. The Pub and restaurant had been given a good makeover and the restaurant area was clean and tastefully decorated. The staff were welcoming and the menu had plenty of choice at reasonable prices.We would certainly visit again and cannot understand the one bad review we saw on this site. Perhaps they should give it another try!
2-Tractor-boys . 2016-10-15
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Second time I've been here, food was great yet again, excellent table service, highly recommend.*****
Ellis W . 2016-10-05
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Lunch was lovely, we sat outside in the garden and food was good with very happy helpful staff. The pub has just been taken over by new people and its got a great atmosphere. The car park is opposite the pub and as locals we will be returning . The menu choice is massive. There is no children's area which is a slight disappointment however we will be returning. Great pub.x
M B . 2016-10-01
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The food was over priced could have had better at wetherspoon Several in the restaurant had to complain as I did.My meal looked like chicken and chips in a basket but without the basket forgot the salad tried to charged us for something we didn't have Terrible this is the worse place I have ever eaten On the plus side if there is one the staff are friendly but need more training only one older person seemed to know what they were doing. When we arrived the bar was wet, a puddle all the way along the bar no one attempted to clean it up until I complained This could be our local as we only live down the road Such a shame could have been a great place
Dee M . 2016-10-01
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As I live close to this pub I thought I'd give it a go. Having had a lot of money spent on a refeb. The food is very good. Nice size portions and good value for money. Other reviews have said about teething problems. But I didn't see any. The staff are super friendly and very attentive.
manjack69 . 2016-09-30
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This pub has under gone a massive refurbishment from a tired needing a good spruce up to a tasteful pub. But O dear the money spent is huge yet if your in a manual chair getting in requires the following action. Get to the step lift the front chair upwards no tipping over the back!! Grab the side of the doorways and push shove pray your in well half way as your in the porch next the door in front of you open door best to bounce downwards do not turn your chair around going down backwards a hard brick wall to hit one head on if you tip backwards!!!Do not know if disabled toilets are installed as no signage should any human being ask in a pub full of people say excuse me do have a disabled toilet? If your in a power chair go right round to the side staff should open the restaurant doors to get in. So am I being unfair NO
Barry O . 2016-09-25
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I've been to this place many of times with family and friends in the past and to be fair food was never all that but since new management has taken over I was pleasantly surprised the other day looking at the brand new menu. I chose the sea bass and garlic green beans with new potatoes. It was like nothing I've tasted before. Well done Robert Berre
Amanda F . 2016-09-24
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Thought we would try this revamped pub , well the decor is very nice and the staff friendly and polite it is having a few teething problems which even the staff had to admit hubby said that that larger was good and fresh ,we ordered some sandwiches now they only have a choice of three what they call cold sandwiches and they had run out of ham and had to have cheese which was OK I suppose served with some very limp lettuce , so wanted this to be a place where you get a nice sandwich as there just isn't anywhere around , will try again and will keep fingers crossed
chrisedmunds09 . 2016-09-24
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First time here since new management. Myself and partner ordered Plougmans lunch and drinks. Friendly staff, nicely done out inside.....BUT when does a Plougmans consist of limp lettuce drenched in olive oil making it so greasy, three small pieces of cheese, piccallilli and lovely small french stick/rolls. The rolls were gorgeous....BUT over £8 for this!!! Very over priced. I did check price with a bar staff who was going to get back to me but never did. Down right rude I say.
Mary B . 2016-09-23
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Been a couple of times since it re-opened. Is having teething problems but In sure these will be sorted out in time. Staff great and always helpful. Will be going back
Paul K . 2016-09-19
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1102 Opinions
Tried the Lock and Barrel for lunch today after a long walk from Walton but due to the poor quality food, we will not be returning. I chose the burger which was extremely salty and seemed to have been made with very poor quality meat. I tried eating it but after a few mouthfuls, I couldn’t cope with the taste or texture and left most of my meal. My partner had the prawn linguini which he said was ok and contained plenty of prawns so I think he chose the better option. The table behind us also sent back their jacket potatoes as they were not hot. Despite several disgruntled customers, the staff remained pleasant and were extremely helpful and deducted the cost of my meal from our bill. They also offered the table behind us a free drink. Frinton has lots of eateries and based on our experience today, I would recommend trying one of those instead of the Lock and barrel.
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0wner chatty shop run down only has cod only no other food on show no pies savs have to wait for food to be cooked shop could be given a lick of paint
856 Opinions
Table table at Bowling Green is simply convenient. Sadly it lacks appeal in many respects. Their prices are reasonable but most definitely match the bland presentation and poor service. We chose to pop in as it was getting late following a hospital appointment. The service was painfully slow and may have been caused by understaffing. The meal, as mentioned was adequate, but totally lacked any presentation skill. Finally the decor and general ambience of the place remains tired and lacking in general upkeep. The decor is badly in need of TLC and the carpets are threadbare and sticky underfoot.
41 Opinions
Visited with friends for breakfast. Lovely staff, food was nice. Quick service. Recommend the full English with hazelnut latte.