Roadchef in South Lakeland

Filled up with petrol, went to the toilet in the petrol station, I have never seen anything as disgusting at loo , I could not use it . Went and reported it to the 2 staff members who was to busy chatting instead of maybe doing a bit of house keeping when it quiet, fo r the price you pay for fuel, clean toilets are a minimum you should be getting. Disgusting.

Big disappointment. There used to be q decent restaurant with nice views of the lakes. That has gone, now there is only Macdonalds, Costa Coffee and W.H.Smith. Yuk! Fuel is 30p a litre more expensive than average, also avoid!

The cleanest most well kept ladies toilets I have ever visited on a motorway Graham the attendant on duty is courteous professional and respectful to customers Sensitive to the fact he is a male in a female domain Every inch of the loos is clean and hygienic and in good working order His work is a credit to him and is very much appreciated Thank you Graham

We called here for drinks and it was really busy possibly because it was Friday afternoon. They were trying really hard to keep the services clean and tidy but I think they were fighting a losing battle due to the amount of people. Wouldn't say it wad that dog friendly but there is a walk by the lake. Costa coffee staff were really friendly when we got our drinks so no complaints there. At the end of the day it's a really busy service station even it October.

It is advertised as best place to stop with your dog but there was no where to walk. Plus the selection of food was pathetic. Great view but that was all. Go to Tebay instead. Excellent for dogs and food!

My husband and I pulled into these services for a comfort break and to purchase sandwiches and drinks for lunch on our route home from Northumberland. What a truly awful place for us people who are towing touring caravans. We never mind having to park up with the HGVs but the bays here have the most awful deep pot holes and ruts in the tarmac that I have ever seen. These were not immediately in view due to the angle of the entry into these bays. Lunch was very stressful as we were seriously worried about how we were going to be able to leave without actually grounding the caravan. Not a problem for the HGVs but a nightmare for us. The lorry driver in the next bay was being abusive as we were trying to leave which didn’t help matters. Us caravanners are using sites all over the country and adding to local economies in every way. Services on the motorways should surely have bays which are actually fit for purpose. We would not recommend any caravanners to use these services until the bays have been repaired.

Used to stop here regularly for breakfast on our way South, always good and tasty…not any more. Now it’s reduced a Macdonalds where a 3 inch diameter “Mcmuffin” will cost you a fiver! 3 bites and it’s gone. Won’t be back, ever.

As it’s almost exactly 2 hours driving distance from home on the way south, I almost always stop here. The location is great as are the views from the service station. It was disappointing to find that the food offering has now been reduced to McDonalds and Costa - both over-priced.

This is about the Costa. The coffee I had was awful. I'd asked for a Cortado but there was way too much milk in it and, despite asking for whole milk, it was horribly watery. It was more like a 'milky coffee' in cafes of yore beofre we knew what soffee was supposed to taste like. Did I complain (I should have), no, I'm British, I put it in the bin and drove on.

Stopped at Killington Lake Services after travelling cross country through the Durham Dales and Pennines and needing to stop at the first place we came to when joining the motorway. First visit - met with a fantastic view of the lake ! What a surprise! Used Costa and the toilet facilities, all great. Staff in Costa very helpful and clearly very organised and used to busy service. Services appeared clean, well-maintained (there were flower planters outside that had been tended to and the fencing at the viewpoints had been freshly repainted). Lovely viewpoints to take in the lake properly. Wouldn't usually stop here because it's a bit too far into the journey on our way to the Lake District but this trip was different, hence the stop. Will come back again!

Staff were lovely, very fast paced especially with a very large order with alternative milks and syrups ! The tall blonde well spoken girl was really understanding thumbs up to her !

Even though the government has signs, in effect giving free advertisement to these service stations stating “Tiredness can kill Take a break”, if people are unfortunate enough to follow this advice, and for example accidently fall asleep and then exit more than two hours after entering, they will be automatically chased for £100. With threats on the letters of court action, and if you don’t pay they will send bailiffs to take your property away. Is this what Roadchef has become, taking property away via courts because someone stayed several hours at their services stations, to rest and pay extortionate prices for food, drinks and fuel. Roadchef are clearly hell bent on alienating their customers and stopping them from using their premises. Beware of these practices of Roadchef, and avoid this none customer caring service station company at all costs. They are truly a very disappointing company to use and communicate with.

Now unfortunately when we arrived to partake in our analysis and review nothing was open bar the WH Smiths and the toilets (fine to be expected as we've been to services in which most facilities were closed) and we are also taking into account we visited at a time where Scotland is still in lockdown therefor can't fault Roadchef or anyone for that. But the show must go on and therefor we must review on what we experienced which was a decent enough services, nothing to write home about however at the same time also nothing to not write home about either. Customer Service was good which didn't surprise us even if we may sometimes come across as not the biggest Roadchef fans. Also must note it was very clean which is something we can be quite pernickety about at Service Station Nation but overall decent enough services and will more than likely revisit if passing.

Quick stop for loo and food. Really clean and tidy, great social distancing with one way system. Spot on macdonalds breakfast. Can’t fault it at all.

Ok if you are satisfied with a depleted Costa after 6pm and a MacDonalds (yuk) but better to go into Sedbergh or Kendal for decent food. WH Smith also have a small food selection with some fruit and sushi.

I think this must be the most picturesque Service Station that I have come across simply because of the amazing views over the lake. Very relaxing to take a break here with a choice of good snacks and meals including McDonalds and Costa

The Costa at Killington Reservoir is a rip off. A flat white coffee costs £3.59. That is 79p more than normal. Motorway services should be restaurants run by the locals. Fed up of being ripped off in this country. A superior coffee in Italy costs one euro.

We'd missed the Tebay services so called here instead for a quick break. Limited services so opted for takeout hot drinks from Costa. Ordered a medium soya latte and small hot chocolate but was charged and recieved a medium of each - £7.08. Place looked clean enough. Ok for a quick stop but nothing more.

Barely a service station. Dirty, dated and very very basic. The Costa can’t even make a mocha properly.

En el camino a Blackpool, generalmente nos detenemos aquí, pero parece que va cuesta abajo. Las vistas son espectaculares y es bueno salir y estirar las piernas y echar un vistazo en la tienda, pero todo es caro, incluido el combustible al salir. La selección de alimentos es mala: solo una Costa y McDonalds, además, en los aseos, los dispensadores de rollos de papel higiénico están demasiado altos si está sentado, no hay folletos turísticos ni mapas interactivos que detallan los problemas de tráfico que se avecinan. Necesita mejorar y hacer uso de la impresionante ubicación.

me and my family have literally just left the most disgusting services i have EVER been to any where in the world!!!i took my boys to the toilet there was only paper in 1. there was a layer of dust about 2cms deep on the top of the dispenser. there was an old vest top shoved down the back of the loo which looked like it had been there for ages.i actually chose NOT wash my childs hands as i wiped water off the surface and my hand literally turned black with wet dust and hair. 

This place offers the antidote to high price food in a service station. If you turn to the left on the way in and park up. Face the lake and walk up the steps. you will find a couple of picnic benches with views over the lake. Not many people know that they are there.

Despite the high prices synonymous with motorway service stations you can get a reasonably priced snack and a drink here. I visited to meet family who were travelling from N Wales and I was coming from Durham so it was a good place to meet. The only drawback to this strategy was the time limited parking as the other parties arrived early and we had limited time to meet before they had to move or face a parking fine!

Small service area perhaps shaded by Tebay services further north which is excellent. Costa, McDonalds and WHSmith, also a Days Inn motel. Small parking area but the benefit being it wasn’t as far to walk with a caravan to park. McDonalds touch screen order system and table service, Very quick and above average, tea and coffee were even nice. Picturesque views over the reservoir look for the rabbits! Only downer was that we were parked next to a cattle truck and had to negotiate puddles of strong urine on the way out!

Probably unfairly but I judge UK services against, in my opinion, one of the best in the uk and that is Tebay. This one was about 50% of their standard, which is an awful lot higher than some I’ve visited.

£12 for overnight stop. Easy pay in WHSmith. Helpful and friendly lady took booking. Parking away from trucks and quick stop area. Very quiet beside the lake. Couldn't ask for anything else for service night parking.

Disabled parking spaces right outside the main doors, which is helpful. The main doors are automatic, controlled by a main button outside the doors, which is good, so you don't need to struggle opening the doors.

Great stop for a mcdonalds breakfast Quick service and well prepared. Easy parking and great views Will definitely be back.

Hemos vuelto a visitar Servicios Killington lake después de una parada en el sur año realmente decepcionante. última tebay Nos quedamos muy impresionados con lo limpio y ordenado los servicios son ahora después de verlos deterioro hace unos diez años, son sus servicios limitados a WH Smith, Costa y McDonalds, pero si eso es todo lo que estás buscando, entonces está bien. Las comidas eran recién preparado, el personal era muy amable y servicial, nos son novatos mcdonalds. Los baños estaban limpios y ordenados y todo funcionaba, jabón, secador, etc. Es una estación de servicio de la autopista, así que debe saber qué esperar, pero es muy bueno en lo que es.

Los servicios son como la mayoría de Killington Lake otros: lleno de la misma franquicia que ofrece comida horrible outlets fritos.

Comida - hamburguesas o tarta, qué opciones saludables! Precios tarta desorbitadas! Promedio de café. Afluencia de niños descontrolados y ruidoso no ayudan. Las instalaciones limpias. Nos pareció que la idea era para el conductor para relajarse y tomar un descanso. No podía esperar a salir. Personal por debajo de la media. Personal sin aclarar o modales de cortesía. Quizás el gerente debe hacer un viaje a Servicios Tebay Norte para ver cómo debe hacerse?

Visitamos el Lago Kilington por primera, recibidos por el personal feliz en McDonalds y aunque había un par de mesas que necesitaba un polvo por, en general los espacios públicos estaban bien cuidadas y limpias. La comida era normal para McD's, sin embargo el personal realmente nos dio la impresión de que disfrutamos de su trabajo. Estupendo ver, enhorabuena para el equipo de gestión. . .

Servicios de Killington lake siempre limpias y ordenadas, de precios son altos muy difícil conseguir barato de té en taza autopista. Siempre recomendamos traer su propio aunque el café con leche en 2. 00 era mejor y más grande que la calle Costa

I get so fed up with high prices at services. Here is just the same. Blue badge parking. Costa really nice but dearer than local Costas.

What a great service area. Probably the best i have ever frequented. It wasn't like a mad house and getting served wasn't hectic. What made it so pleasant was the fantastic view from the restaurant seating area. A beautiful lake with rolling hills beyond. The staff who served our food were friendly and efficient likewise was the lady assistant in WHSmiths. Well done Road Chef.

A lovely setting with lovely view over lake. Prices are reasonable and if you want to stop for your our snack this is great place going South.

One of the better pit stops on. M6 as usual take great care with personal items as these venues seem to have very little security . Expect to pay a Kings ransom for any goods or service

This was the best visit by far of the many we've made to the Killington Lake services over the years, mainly because it was the hottest day of the year and we sat outside on the terrace overlooking the lake. This positive feeling was somewhat spoiled by the coffee being bitter, and the sandwich I had was average. There were also cigarette butts lying around the table where we sat.

Quite nice services. Standard McDonald's and Costa coffee, plus a newsagents, but plenty of seating and lovely views over Annandale Water. Outdoor seating by a pond for when the weather's nice too.

Amazing place to visit and the lactation is something to behold with it being on the lake side. But really doesn't weight out the price of parking which is limited to 2 hours then £19 for 24hours so just a heads up. Hopefully helps.

This restful stop has great views over Killington Lake. The restaurant area was clean and well laid out. Unfortunately the toilets weren't up to the same standard, clean but most appeared to not flush very well.

Good service area, Costa, restaurant, fuel station with electric stations, shopping. South bound only. Lovely location, with a large balcony area where you can watch the little sail boats, birds and wildlife on Killington Lake while you enjoy your Costa coffee or Macdonald's.

Really disgusted with Roadchef M6 northbound after driving 250 miles needed a break pulled into services has they advertised overnight stay for caravans , I was charged £27 for a parking space, Biggest rip off ever, what did I get for it ( a noisy space in a car park ) We would not use your service again, we were charged the same as a HGV But HGV most times only have a driver, a caravan could have up to 4 adults who would spend money on food, Get a life and charge a good rate, Should be the same as most services £12 or £14 with a meal

Look I am a bit of a foodie but when travelling with the family I grates me when I have to pay way over the odds for MacDonald's, Burger King etc. Killington Lake southbound on the M6 has a normal Macdonald's, normal prices but with a stunning view over the lake. Staff friendly and able to put up with my clan. Avoid a take out and sit in for MacDonalds with a view.

Not one to review a service station but...... was blown away by how clean this was and how lovely the staff were..... not something you usually say about service stations. Went to mcdonalds for breakfast which was fine and staff lovely then ate overlooking the gorgeous reservoir view which was stunning.

At the Costa outlet at these services a small Americano is now £2.89, small cappuccino £3.09. I think that the prices are getting too expensive although quality remains good

Stopped at this service station on the way to Scotland which meant underpassing the motorway to access the car park. Not a problem getting there but slightly confusing on the return - could do with better signage. Quite an old station which could do with a refurb. Went to the Costa shop at the back which provided usual options. Seating area behind the shop has nice views of the lake. Service and cleanliness were typical service station standard ie not great. As I said getting back was a little confusing and would probably stay on the motorway next time and stop elsewhere.