Heversham Hotel Restaurant in South Lakeland

Very down side is no dogs allowed. I have caravan close by and most my neighbours have dogs but they don't visit the pub. Shame

Closing down this week No WiFi No music No dogs NO FUN, owner wants his head feeling, no sense

A beautiful pub and hotel, we had an amazing time here everyone so friendly. The room was lovely, and the breakfast was delicious.

Great little hotel, great Samuel Smiths beer, and great food. Cash only pub which is good to know before hand as nearest cash machine is a drive away. Rooms are nice and very reasonable with a good breakfast thrown in.

I was given a very warm welcome on arrival from Paul. Customer service by all staff is excellent. My room was well furnished with a very comfortable bed. My breakfast was cooked just how I like it. Thank you all

Good real ale, great prices, nice pub

Very friendly and helpful people, great place to eat, warm fires and good beer.

We had a roast meal and it was very good - thank you 👌 We would have stayed longer but we needed to discuss items on the laptop and we were not allowed to use it!

Very nice room and lovely bed, had a good night's sleep,and good breakfast,. Mr and Mrs Taylor

What a find the menu is good, food is good, staff excellent (Kate) you may be put off by the fact this hotel does not allow any tech devices phones tablets etc but believe me do NOT let that put you off for having a quality meal. Give it a go 90 minutes without your mobile excellent.

Visiting from the U.S., , we stayed here on night during a weeklong road trip around the north of England. It was thoroughly relaxing and comfortable. Very clean, the food was good, the staff was very friendly and accommodating. In fact, the staff was very kind about explaining British food and making recommendations. We had a really enjoyable stay. And because of our experience, we decided to try other Sam Smith's Inns. We highly recommend the Heversham Hotel. We are hoping for an opportunity to return.

In a word fantastic. Two quality nights of peace tranquillity at a fine location. Excellent accommodation, great breakfast, good pint, good value and friendly staff. This how to modernise a small public house/hotel without losing the beautiful charm of the original period style and history. Well done. Not the featureless 'gourmet pub' trend which has killed so many establishments after the Hooray Henries have moved on after been “seen” and charging it on their lucrative expense accounts. Its only £3 a pint, how hard up are they if they cannot afford to use cash? No smelly wet dogs to trip over or arrogant look and listen to “me” types whilst they use the latest phone to annoy you. It is heaven. Will be back.

Decent outside garden but limited by only taking cash. No card payment options at all.

Beautiful pub with a welcome traditional feel. Great food at a very reasonable price with numerous vegetarian options. Definitely our go to pub for a hearty meal after a busy day.

Doing their best with reduced staff

Made a fairly short notice booking for ourselves and two friends last night. Manager and staff very polite and friendly. Excellent Sam Smith beer, good selection of food all under £10 for a main course. Cheese and onion pie, chips and veg excellent, chicken pie similarly so. Fish and chips also very good - crisp batter, good sized fish. Reasonably priced desserts although not big selection. Coffees only £1.50. Place was very clean. No mobile phones or dogs allowed. Only cash accepted. These are the requirements of the company owner. All beers and lagers are Sam Smith's but all excellent. The hotel has been completely re built in recent years and is very tastefully finished. Photos of bedroom look very smart but no TV. I understand from customers in the hotel that they are very reasonably priced. Hotel is not highly visible on A6 with only a small sign but well worth a visit if you like quality albeit simple food in 0leadant surroundings at a reasonable price and can pay in cash and don't need to use a mobile phone.

Lovely...because they DARE not to allow animals in THEIR establishment where food is served...they get attacked. Food fine and not an animal in sight. Wonderful.

We were supposed to be camping nearby, but due to a poorly folding camper we ended up having to quickly find a hotel whilst we waited for repairs to be done to our camper. Heversham hotel came up trumps, not only with a well appointed accessible room as I am disabled, with excellent vegetarian cooked breakfasts and in our last week evening meals as well. Darryl was a wonderful host, who bent over backwards to accommodate us. We were able to tricycle around the site which is my only means of exercise.the hotel wasn’t fazed when I needed to go to the hospital as I managed to get an infection after my recent mastectomy operation. All in all we had a wonderful time, going on trips on lake Windermere and the steam railway. Heversham hotel makes a lovely base for exploring the area and my husband was able to visit nearby fells.

Bit poor as can't pay by card,yet no cash machine.

Used to think it was fair enough that they didn't take card considering how cheap the pints were. Now that they're in the 4 quid range this seems ridiculous.

Hotel was nice staff friendly it will be better when they serve food this was the only let down. Room was nice no complaints there.

Cash only and the price of the drinks has more than doubled since our last visit pre pandemic.

I'm afraid I have to agree with Joshua Sheridan's recent review of this public house. As a loyal customer of Sam Smith's, (SS), Brewery for many years, I have noted with great dismay that several of its fine pubs have recently been boarded up, including the Greyhound at Killinghall, The Borough Bailiff in Knaresborough, and the cavernous Dyneley Arms at Bramhope, Otley, which, like the Heversham Hotel, (previously The Bluebell), was extensively, and very tastefully, re-furbished at enormous expense, not long ago. For me, the two main reasons for seeking out SS pubs have been the very reasonably priced beers and the quality of the, often listed, buildings. Unfortunately a recent draconian price increase across the full SS range has meant that drinks no longer have a competitive edge: to give an example, a pint of SS draught stout now costs the same as a pint of Guinness. The price charged for all SS draught beers has increased by a minimum of £1 per pint or more. To add insult to injury, there is no continuity as regards the staffing of this once-excellent pub. Since the comprehensive refurbishment a couple of years ago, this place has had its Managers replaced more frequently than I have enjoyed hot dinners there. As a completely free and welcome gesture to the current Manager, I presented him with a small book about the surrounding area when he arrived and I even brought my large agricultural brush-cutter from my home, several miles away, to tackle the over-grown and neglected lawns at the rear of the pub. Two sweaty hours later, job completed, I was given neither thanks, nor even a complimentary pint to re-hydrate me! This truly was a 'thankless' task. I really don't know why I bothered because very little subsequent effort has been made to cut this lawn nor even maintain the extensive grounds and car park. The place looks shoddy and certainly deserves better husbandry. Or perhaps this is just an excuse to run yet another pub down, plead commercial non-viability, close it and sell to those avaricious property developers who show such scant regard for our historic heritage and listed buildings? I shall not be recommending this establishment, nor drinking there, again unless some drastic improvements are made. Since the Covid lockdowns, drinking habits have changed and Humphrey Smith's inflexible, out-dated and cavalier attitudes will no longer be tolerated by his long-standing customers.

Worst pint and wine we have had in a long time 🥵

What a disappointment the new landlord is,Rude , dirty, and the hotel is very un kept, the garden which was always lovely like a field , dirty ashtrays full of rain water which as a non smoker I found most disgusting.Have gone to this establishment twice a week for years and never has it been in such a poor state.

A few words of warning for those looking to visit the Heversham hotel.First of all the venue is cash only, one can only assume a tax dodge and the nearest cashpoint is over a mile away.Dogs are banned from the pub and mobile phones are also banned from the pub and using your phone can get you removed. I am not joking! Fancy a nice meal? There is no food.Most staff seem polite, however on my visit there was a rather large gentleman appearing and disappearing from the bar who you could hear coming before you saw them. Very loud and obnoxious when talking to colleagues and as a guest quite cringe to listen to. I am not sure who the individual is but management should probably have a word with him.The gardens and pub are looking quite tired and badly kept, I wont criticise to much here as will have been closed for covid but for such an impressive building it is a shame and these are the absolute basics.If you hate food, fury animals and social media then this is the place for you.

After being my families local for 18 years and working there a year myself two years ago my family was barred for daring to tell the manager we had been short changed £10. Were we a bit annoyed with the manager? Absolutely, but consider the fact we were locals and regulars you'd expect the benefit of the doubt to be taken into account. The manager was immediately unhelpful when the lady behind the bar who made the mistake called him down, and implied by his constant declaration that "I am not a liar" that we were the ones in the wrong. He did offer to count the till at the end of the day and if it was over we'd receive the money back but this is the bare minimum courtesy he seemed able to offer. If the bar was incredibly busy we may have accepted that but seeing as we were one of the few patrons in on father's Day there was no excuse for the lack of diligence in checking the last few transactions on the till at least, or indeed checking the CCTV that covers the bar to physically see the £20 note being placed in the till. The only credit due to the manager is the next day we were slightly vindicated by receiving our £10 back albeit with no apology for the mistake and a warning that we were unwelcome and to "take a long look at our family". You only need to look at how the new landlord is looking after the grounds and garden to know this man is not capable of carrying the responsibilities placed upon him by the brewery that hired him.

No card machine ? Let's please get with the times. Makes for a stressful day out! No card machine nearby at all which topped it off. Has good potential though!

Cozy place, great room. Beautiful scenery. 10/10.

Staff really pleasant...but...management GET a grip and get with the times. Cash only??? What's that about!..Then to be sat there with a mate and daughter to be told to stop using our mobile phones while we exchanged photos of our day out...Amazed talk about driving customers/families away. Think you need to take a look at your business plan.

Tastefully refurbished, very clean and comfortable, breakfast was delicious and very well cooked. Very good value for money, felt more luxurious than that. Had early morning walk down to the bird reserve which was a short walk and beautifully peaceful. Will stay again on way up to Scotland, easy to find off M6.

Make sure you have cash as they dont accept card payments, which i thought was kinda outdated especially with the covid situation as it is!

We have just had the best mixed grill in a long time Lamb/Steak /pork /gammon /Black /pudding /sausage /egg chips onion ring And pepper corn sauce freshly cooked nice and hot and tasted amazing 2 pints 1 large glass of Red £40 for 2 what's not to like will defiantly be coming back xx

Amazing place, friendly service. Beautifully renovated, A true heritage treasure. Well worth a visit. Wish I was more local, it would be my local.

Bought in tasteless slices of meat with with bland undercooked veg and tasteless gravy served on a cold plate,a place l most certainly would never return to .

Very good old pub excellent food cheap beer friendly staff

Has so much potential. Unfortunately a bit hindered by the strange rules the owning company has in place. Let’s just say. Quirky. I understand that they are encouraging personal communication with each other and time out from the digital world. So if that’s your thin. It’s a lovely place to go to 👍

Very clean amazing staff food outstanding.

Great food and friendly service. We had the place to ourselves on Tues night. Get down there to keep this great place open.

Lovely Building And Nice Pub Pero es muy extraño que solo acepten efectivo. Especialmente cuando se ejecuta comprar una cervecería Samuel Smith. También hay muchas reglas como que no puedes usar tu teléfono en un pub.Fui aquí por algo de comida. Una señora chef tomó nuestro pedido y trajo nuestros entrantes y platos principales. muy extraño . Muy decepcionado con la comida. Champiñones para entrante y bistec rumbo como plato principal. Ningún favor en absoluto. El pub necesita un buen chef y poco personal de la casa que pueda servir comida.

Primero las ventajas, es un hotel hermoso en un entorno encantador, la habitación estaba limpia y ordenada y el personal amable. Las desventajas, nos cambiaron dos veces (nos cambiaron por 5 cuando se dieron 10 y la directora olvidó que nuestra comida estaba a mitad de precio y trató de cobrarnos por completo). primer día, lo cual sería bastante justo en un Travel Lodge, pero cuando pagas 100 por noche esperas un poco más. Nos hemos alojado antes en este hotel, pero la próxima vez encontraremos otro sitio.

Couldn't believe in these times it was cash only. Found tables dirty and very sticky, didn't stay long enough to have any food. Wont be calling again.

We had a few beers and a bite to eat,ate outside as was very warm ,nice friendly manager and prompt service,we have been many times before but a much nicer atmosphere today,will keep calling for a beer etc ,Peter and Hazel

Después de una mala experiencia el año pasado, queríamos darle una segunda oportunidad. Nunca más. Respuesta irresponsable al COVID. Solo efectivo y sin solicitud de detalles. Es tan malo cuando otros pubs se esfuerzan tanto. Personal grosero y ambiente miserable. El cielo ayude a cualquiera que reserve para quedarse. Gordon Ramsay tendría un día de campo.

En un momento de pandemia internacional, muchos pubs se han levantado y se han convertido en el centro de la comunidad del pueblo y se han puesto en primera línea, el Hotel Heversham cerró sus negocios y no hizo precisamente nada. ¿Qué más se puede esperar de un pub que no permite a los clientes teléfonos y dispositivos móviles, perros o pagar con tarjeta? ¡Y sin licencia musical! ¿Quién o qué será prohibido a continuación?

Very smart and clean. Dirt cheap beer too, which is odd. Mobile phones banned and cash only, which is equally odd.

La habitación estaba extremadamente limpia, bien decorada, y me encantó la ducha en el baño. Toallas super esponjosas y varias galletas, tés y cafés, etc. en la habitación. El personal fue excepcional y no podía hacer más por ti. No tuvimos ningún problema con "no hay teléfonos", etc. en el bar, su habitación tiene WiFi gratis para que pueda enviar mensajes de texto / ponerse al día con el contenido de su corazón desde allí. No hay secadores de pelo en la habitación, pero siempre tomo / uso el mío de todos modos. Comida muy buena, bebidas a precios muy razonables. Paseos encantadores en las inmediaciones del hotel. Nuestro gran agradecimiento a Andrea y todo su personal por una estancia encantadora.

No atoms, too quiet, awkward when asked to not to look at pictures of the place on my phone, not going back here until it changes

Unfriendly, unwelcoming, NO Dogs in bar, terrible atmosphere, Cash only.... AVOID

We were a party of 13 we all had the Christmas Turkey dinner which was excellent, hot, tasty and well presented. The service was very good, all meals came out at the same time. The dining room was warm and cosy. Everyone enjoyed the food which was not just delicious but very good value. The new managers, Linda and Simeon, are very welcoming and professional. I just hope that they can stay.

Después de mi reciente revisión, cuando todo el personal había entregado el aviso, solo teníamos que regresar a este encantador bar, ya que es uno de nuestros bares favoritos donde retrocede en el tiempo por los precios y ahora le espera una cálida bienvenida, ya que la nueva gerencia está en su lugar, también todos los incendios son ligeros y se calienta, por lo que es un lugar acogedor para estar en un día frío y húmedo como ayer. ¿Todavía no se permiten perros y no hay teléfonos ni iPads y si después de una comida es solo en efectivo? como no hay tarjetas de crédito ether, pero no es un problema realmente eh! ! así que pruébalo y estoy seguro de que no te decepcionará.

Stayed on Sunday 20th Oct. Stayed Sunday 20-10-2019. Beautiful room and extremely comfortable bed. Very welcoming and friendly staff. Warm and cosy atmosphere, with real fires. Linda (manager) was very hands on and went beyond the call of duty in order to provide a 100% satisfaction during our stay. Wish we could have stayed longer. Definitely recommend. 😃

The staff were excellent. The warmth was good. The ambience very good. The decor excellent. The value for money good. Car parking good. The problem? The lack of vision, the demands, the restrictions on the customers by Humphry Smith. He makes the staff & customers not wanting to enjoy the Heversham Hotel.

Rooms are lovely, comfortable and the shower fab. Interesting having no TV in the room too. In the bar there was a friendly warm atmosphere with locals but we were the only family eating in the restaurant which was quietWill definitely use The Heversham again

Poor experience. Modern exterior but really dated interior. Drinks choice was ok, service was average. Has some really strict dictatorial rules on using any technology inside the building. All technology is banned from being used, which includes accepting calls or reading texts or using a laptop. Really dated rules and off putting to be told how to behave. Really odd that they don't accept any sort of card payments even though the pub is nowhere near any cash machine. Definitely won't be returning and wouldn't recommend visiting. There are much nicer pubs in the nearby village of Milnthorpe.

Card payments not accepted. Bizarre rules banning the use of mobile phones in the bar area. Shame. Looks nicely refurbished from the road but would not go back.

Tried to eat here today to be told they have a no mobile phone policy.I walked into the bar with my mobile in my hand.. to be told no mobile phones! I had just replied to an important message.. I don’t sit with my mobile phone on the table whilst eating nor surfing the internet.We immediately left and went a few miles along the road to a pub that has no silly policies.. £50 lost when it looks like this establishment could do with a few more customers as the two sat in there looked a little lonely !

I’ve had to resubmit this in less explicit terms so as to not offend those who moderate the reviews.What was a somewhat isolated, but friendly, establishment seems to be retreating rapidly. I quite understand how a badly trained dog might be offensive. In that case the dog and owners should be asked to go elsewhere. To bar all dogs in this area will result in a significant loss of custom.The new(ish) managers seem good - but the rules they have to enforce work against them.Food OK, service decent, beer acceptable if you like Sam Smiths - no guest beers. If the current staff were elsewhere, I’d join them.

Plate food, so don't expect fine dining, but the price point for the area is very good. Love their policies...sick of having to sit in a dining room with an animal sat at the next table, only 22% of UK households own dogs - but like all minority groups their demands dictate to the silent majority what can and cannot happen in given situations....and lovely not being disturbed by phones f-ing pinging/ringing throughout meals.

The building has been restored and as ever at a Samuel Smith's establishment the beer is a wonderful price. The food was excellent and agin very good value. The staff were also very pleasant and helpful and suggested taking a look at an old well in another bar that had been unearthed during the recent refurbishment. Note well they do not take cards, cash only.

Other people have commented on the card and dog stuff. So I won’t repeat.I called in , having been a loyal user of it in its Blue Bell days. It was our much loved stop off, as we got into the lakes from when I lived in the Midlands.So I popped in after a gap of too many years, to look at the make over.Yes the staff were lovely, place has been done to a very high standard, and I was impressed .Quite by chance I hadn’t brought our pooch, good job .Poor commercial decisions. The only other place I’ve seen in the last 20 years where they don’t take cards, were some places in the Isle of White. Bizarre.

My husband and I used to visit at least twice a month for food and a pint.This was because the pub is roomy and welcoming for our dog, the staff are lovely and it it rare to find great vegan options locally.Sadly now they have banned dogs and card payments we won’t be coming back despite the other plus points.It’s such a shame as this particularly penalises locals and passing trade.I feel really sorry for the staff having to enforce these ridiculous rules.

Mo phones, no pool, no pets.....quite refreshing, actually

We love this nice worldly old pub But they have shot themselves in the foot as from now with new management in there’s certainly no warm welcome, & now with no phones , laptops, or any kind of electronic devices whatsoever, And no credit cards for food , And there latest ploy to get rid of Evan more customers is No dogs,

After many enjoyable visits to this pub on our way to the Lake District we looked forward to a great pint and good pub grub only to be met by a stunned silence because as usual we had our dog with us and were very abruptly informed that dogs are no longer welcome but we could sit outside in the rain if we wanted, no thanks, the Hare & Hounds just a mile away will be our port of call in future.Sorry Heversham, a bad decision which can't be reversed because all that trade is now lost.

We go here 3 or 4 times a week, tonight we just went for a drink because they have stopped taking card payment....they need to move into the 21st century they will lose a Lot of business now

Nice clean and tidy very friendly. Food was good more chips needed hahaha

What an amazing find! We had passed the Heversham hotel a number of times and eventually called in for a pint and have done so a couple more times now. We just wished we had done so sooner. The building itself is lovely, and the location, although just off the A6, is rural and relaxing. There are tables outside, and inside there are a number of smaller rooms off the bar, rather than just one large open plan room. It's a Sam Smith pub so the drinks are only from Tadcaster Brewery but there is a good selection. And the prices!!! You get change from a tenner for four pints! The beer quality can't be faulted. All Sam Smith pubs are strictly run - mobile phone use is banned, and bad language will get a customer banned. I'm not sure about the incoming ban on using card machines - be prepared to have to pay in cash. Not only were the staff lovely, but the clientele too - they are friendly and chatty.

Nice food don't agree with no phone policy

Great place to eat and drink. Very good prices. There will be nowhere cheaper. Samuel Smiths - can't beat it 😃

I only called in for a quick drink. The place was lovely, well looked after and clean.. They didn't accept card payments under £20 which is not so good.

A very smart place and the the food was excellent, staff were more than helpfull

Great meal...allow dogs and will be back.

We only called in for an afternoon drink, but the place is really nice. The only thing to remember is, that this is a mobile phone free zone. You are pounced on quite quickly, you have been warned!

I arranged to meet a business colleague for a meal and a drink. Whilst sat down I got my phone out to look at my calendar. The bar man came over and said that phones are banned in the pub, as are laptops and tablets. I can understand a phone free zone in the restaurant, but the public bar is just ridiculous. There is a minimum fee of £20 before you can pay with a card. The pub needs to join the real world, mobile phones are now part of working life for most people, at least the beer is good.

Just been for lunch - both of us had macaroni cheese, garlic bread and salad, and shared a bowl of chips - with a lager - FABULOUS! Place is amazing and the management and staff are so friendly and lovely - Thank you xxx

Great place Sunday lunch was excellent, lovely organic larger, well worth a visit, and value for money. Staff were very welcoming and friendly.

Absolutely brilliant service and food. Great value for money too.

The Food was reasonably priced and decent amount for what you got. The staff were friendly. The food was nice and we really enjoyed our food.

This is a very nice pub lovely setting very clean. Good menu choice excellent quality & value. Several different small rooms so feels very personal. Will definitely visit again when in the area.

Cheap but not so cheerful food. Staff very nice.

We arrived when they were very busy. With friendly and efficient staff we were served with excellent food.

The two of us wanted to spend an hour over a drink while waiting for our daughter to finish a training course nearby - and we took our iPad and Kindle so we could do some research and read.

Fantastic venue, quality pub grub and service

Always get the beef and bitter ale pie, just brilliant.

Great pub and cheap beer. Shame about the technology ban. It's not the 18th century anymore. Maybe just ban in dining rooms?

The Heversham Hotel is now under new management so we thought we would try it out and we were not disappointed . The service was very good and the meal was very satisfying with a very pleasing atmosphere . Overall a very good experience .

A friendly, lovely local pub & hotel. Serving a great range of beers including the best Sam Smith's stout I have ever tasted :)

We had a lovely meal here. It was very quiet. I remember it as the Blue Bell at Heversham.

Went for food, prices are super competitive and the food was really nice! Maybe not that many vegetarian recipes - I went for the cheese pie - but would recommend the raspberry fondue desert.

Had a very nice lunch. Cheese pie for me, liver and onions for my friend. Both went down very well and served with a smile. Lovely couple running the place now. Going tomorrow evening with my hubby.

The food was served quickly but tasted as if it had just been taken from the freezer and heated in the microwave. The pub itself felt very tired and in need of an update.

It's a great place .very friendly staff.just needs to serve real ale . Good price very good food

Been here with the last managers and with the new ones it has gotten better, food service is perfect, staff are helpful and friendly. Couldn’t ask for anything better! The rooms are beautiful and you are welcomed with open arms! You will not regret your visit here.

We were aware of the poor reputation, but, were also aware that it was under new management, so decided to give it a go in November 2018

Good food at a good price, will be back again soon 👍

We ate here today,l had the liver and my partner had a pie,both meals were hot and tasty.service was friendly,and the hotel was very clean and warm.Would return,and would recommend.Thank You.

Good food at a reasonable price. Better than other places that I have been to and more expensive. Value for money.

Superb place, great beer, food and staff.

Family meal out for 5 on Sunday 18/11/18. Two of us chose the Sunday roast, one a beef burger, one fish and chips and one the chicken and leek pie (which is sourced freshly from a local butchers. We all agreed the portions were large and the food delicious. The total bill for the 5 of us including drinks was just over £61. The reason for the 4 stars rather than 5 is that we ate in the darts room rather than the main bar, it being full, but the bonus was that we could take our 2 dogs with us, otherwise we would have eaten in the main restaurant. The staff were very friendly and helpful and we will return. Give it a try, you will not be disappointed.