River Queen Southern Fried Chicken in Cheshire West and Chester

Stayed here a few times. Staff very friendly. The building outside is looking a bit tired and paths and carpark could do with a clean. A few huge holes in the car park need filling as very deep. Regular free WiFi is rubbish but you can upgrade your WiFi at an extra charge but for what you pay for your room this is a bit expensive. If staying a few nights you have to request at reception if you require room service.

I've been here twice now and most recent time the whole place was jam packed with a que outside and and I was so impressed with the staff and how professional and friendly they all were in such a high pressure time of year (28/12/24)! Especially Emma who dealt with me and my family both times! I actually took all the names of the servers but lost the paper which bums me out because everyone working that day deserves serious praise!!!

Always friendly polite staff and the owner Always says hi ,food is always great with decent portions 👌

Went in this store today Saturday the 30th of November well I won’t be going again………………. Went to do Christmas shopping as new to the area and thought oh we will have a subway why not biggest mistake ever!!!!!!!! What a joke no food hygiene followed at all some of the cucumber had gone off but still put it on to go orders 🤮 all of the toppings still frozen with frost all around the food the work surfaces disgusting, tall guy thin with glasses didn’t get his name wow what’s his problem 🤨 minimum wage minimum effort comes to mind no manners whatsoever ever doesn’t want to work there does he and it’s pretty obvious could hear him moaning about working Christmas Eve and Boxing Day from the sub station doesn’t do his job and doesn’t acknowledge nor does he care about the customers was stood behind a man and woman who he blatantly ignored and was arsey even going to talk to his mates on the table near the door could hear the whole conversation still when paying for my sub the store floor their was food all over it the store seems like the manager doesn’t care nor do subway care about the store at all but what I will say the other worker small guy dark skin guy couldn’t do anymore for you so polite pleases and thank yous do you want to make it a meal what drink etc

Got short changed by girl on the bar. Gave £20, got change from 10. Only when I asked to talk to someone in charge, finally admitted to it. Its happened twice now... one time to me another to a friend. Its naughty and she must get away with it to other people