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3.5

Based on 47 opinions finded in 1 websites

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Nº 352 in 399 in Ceredigion

Nº 76 of 81 Other cuisines in Ceredigion

CUSTOMERS TALK ABOUT DISHES WITH..coffee
Score
OpinionsNoteTripAdvisor473.5

comment_iconOpinions

The cakes are a hit and miss. I wouldn’t go out of my way to buy anything…but if passing it’s an alright cafe. Staff are lovely!

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d.w morris . 2022-11-27

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Great cakes and milkshakes, pig out fries are delicious too. Would appreciate more savoury options. Unfortunately, Have heard from *multiple* current/past employees and some customers that there is a reason for huge staff turn over and in particular the new manager is incredibly rude and difficult to work with. A huge shame for an otherwise seemingly great local business and leaves a bit of a sour taste.

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Will . 2022-10-26

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Quality of cake gone down so much we will not buy again. We ordered 4 brownies and all tasted very dry very crumbly and some even bitter . Also had and over filled chocolate and banana bagel that was so messy to eat and banana slipped out due to way chocolate was applied, But most of all it was the poor quality or the tray bakes . Best off trying a different sea front cafe . Do not waste money here . Staff where very friendly only good point

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Ava Holly . 2022-09-25

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I was rooting for alana during apprentice so when I did my wales road trip this place was a must. My husband wasn't too impressed by my itinerary but he was blown away by the breakfast bagel that he ordered 2!! My kids lunch box was the best value and quality I've ever seen. My lunch was amazing too. I wish I lived round the corner to this as would be my local weekly treat. Amazing staff too couldn't be more helpful.. thank you for great experience

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Steph H . 2022-09-20

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It used to be good. Before the move to the sea front the cakes and service were great. Now the cakes quality and size have gone down considerably and wait times at the seafront cafe are long even if you're the only one there. I've also made 2 orders online previously for delivery and neither turned up. Customer service is really poor

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Nicola M . 2022-09-03

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This is a great spot to Stop for cake / brownies, friendly staff and a great value 5 for £10 offer but the cafe it’s self was looking washed out and run down. No indoor seating, nit what we had expected and we had travelled there especially so a little disappointed but can fault the tasty cakes. Coffee was expense and cups weee small, average and not as good as Costa!! All in all it’s a 3

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MarchWeekender . 2022-08-31

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Poor coffee very small amount. Long wait to place order. I ordered flat white came in small cardboard cup only half full, coffee bitter I don’t feel she had not been trained to make a flat white. No recycling, everything went in landfill. I wont be coming back!!

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Elan10 . 2022-07-20

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Wonderful little seaside cafe. Food amd coffee is heavenly. First visit I sat for ages reading. Not so good today as music playing in the cafe, this really isn't needed please stop, we can't hear the sea.

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kfa1 . 2022-07-01

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Am surprised at the negativity of so many other reviews as my son, wife and I just had tasty coffees and breakfasts here and both were delicious. The service was really friendly and helpful and helped to dry the seats after a rain shower and played with our dog for a bit. All good, no downsides, will definitely be back. Recommended.

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MrJonBrown . 2022-06-05

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Service is really bad, had to repeat ourselves about 4 times to be able to actually get the order right & it was very slow considering it wasn’t even busy. Cakes not great either, rocky road tasted like it was made about a week ago. Really poor considering the reputation I thought Ridiculously rich had!

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MollTravels . 2022-05-31

MORE AT TripAdvisor

Food and coffee can be great but the service is so bad. And this is not a blame of the people who work there but the owner - Alana herself!!! She can not run a business, who thinks that 1 person can work all day in a coffee shop can be ok? You need at least 2!! No wonder people leave there after only working for a month!!! People beware!! Do NOT bash the employees! They hardly know what’s happening there and it’s all down to their “boss” who thinks more of being a influencer! Just buy cakes from website!

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Anzoevz . 2022-05-20

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We have tried Alana’s a couple of times recently and both times we were very disappointed. It feels like the staff don’t know the menu at all. We ordered 2 drinks, repeated the order back to the member of staff multiple times and still received the wrong drinks. Once we got the drinks they were in small cups, because these are the only size they had left. Our experience before this was equally frustrating and once we ordered, the member of staff seemed confused about our order, we waiting around 10 minutes for 2 drinks, and we were the only customers. Overall I think the staff are trying their best but are all largely untrained and unprepared to create everything on the extensive menu. We won’t be coming back. It’s really disappointing because it’s such a nice spot.

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Flyer16357864002 . 2022-05-10

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Been wanting to come here for years after the apprentice and finally managed to go yesterday. The shop is super cute on the marina and the lady was really nice but the brownies tasted stale and weren’t great at all which is a massive shame.

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Cowhoover118 . 2022-05-08

MORE AT TripAdvisor

We tried twice to get served here - waiting at the counter and ignored - no we will be with you shortly - just chatting behind the counter. We gave up. In returning to the car we tried again - again ignored. On gaining eye contact we asked if the were open - yes ... finally we got a tray bake to take away on our journey, which was nice but the service was appalling.

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katiesE3891PG . 2022-04-23

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What a location, fishing boats behind you, Aber to the side and the bay infront. Everything we ordered tasted amazing. (Ridiculously rich in fact). Traybakes were super sweet, milkshakes packed a punch, chips cut in the crescent shape we're hot and flavoured. The NY bagel was delicious. But, and it is a big issue the service was chaotic. The owner seemed to be giving clear instructions but the team frankly hadn't a clue. The food arrived over a 25 minute period. The last to arrive was a cold vegan sausage roll! Not an issue it was cold just 25 minutes to place it in a bag! We ordered 3 chips, one arrived then 10 minutes later the second. We had to remind them of the third! And it wasn't busy, hate to think of when the tourists arrive.... We will eat there again and hope the staff have found their rhythm.

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990nich . 2022-04-19

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