Richoux - Knightsbridge in City of London, Westminster

It was a nice Experience, and nice afternoon tea The waiter” PRAVALLIKA “ she was so kind and cooperative Thanks to her

Nice food and atmosphere Thanks pravallika for your kidness

Great service!! He is so so nice! Shahin was a great waiter

Beautiful location and pastries. I ordered frangipani with ice cream and custard. I notified a waiter to let him know the custard was cold and he said that’s how we do it here. When the original waitress came to clear the table she confirmed the custard should not be cold.

This is the best branch in London—the food is amazing. However, whenever I visit this branch there is one guy name jagmeet who always gives off a hostile, almost racist vibe. He is rude and unwelcoming. On the other hand, Naseem and Rustem G are fantastic—warm, and friendly. Recommendations 1. Mushroom Risotto 2. Penne in red sauce pasta

Thank you Devansh T for your service!!

Wonderful experience, the honey cake is delicious and the coffee is not bad

A truly beautiful café, right across from Harrods in the posh Knightsbridge district. Super-friendly service, and the best scones I've ever had.

Pravalika was amazing, food also. Thank you!

Wonderful Experience at Caffè Concerto – Thanks to Zahra! I recently visited Caffè Concerto in Knightsbridge and had a lovely experience. The ambience was elegant and welcoming, and the food was beautifully presented and delicious. I want to give a special mention to Zahra, who made the visit even more enjoyable with her kind and professional attitude. She was attentive, courteous, and made sure everything was perfect throughout. It’s always a pleasure to be served by someone who genuinely cares about customer service. Thank you, Zahra – I’ll definitely be coming back!

Pravallika was very kind and caring. She explained everything to us and double checked my allergy friendly food. Highly recommend this cafe!

Good food and atmosphere. Good food recommendation by Devansh.

Devansh T good water in oxford brach

Thank you for lovely food , Every time I visit you , you make me feel very special. Also let me mention lovely Devonsh , he was very helpful and always smiling. I will definitely recommend this place for our family and friends. Have a wonderful day! Marina Nicolas

Great experience! The food was delicious and Haroon i gave us excellent service. Very polite and attentive.

Excellent experience, lovely server looked after us

Devansh T is very kind. We will come back for sure.

Pravallika took good care of us❤️

Mounika Devansht great service, I really liked it ❤️ Him amazing

Devansh T. is so gentle. I recommend.

great food, great staff and everything was great, definitely recommend, we will come again 🙏❤️

Pravallika waitress was very nice.

While visiting London on a vacation We were privileged to be served by Pravallika who was the kindest person ever. At the end of an exploring day for us, her kind smile and good service was what we needed. If you can package and sell this kind of service you will surely be successful.

Place is really nice so was the good and hospitality. Pravallika’s hospitality was top notch. We really had a great time here.

Zahra our waitress was excellent!

Terrible service so slow so lazy

Quite elegantly furnished restaurant. Food looks good and the drinks taste good too, except for the coffee (had coffee, lemonade and cake). However, it is quite noisy and the conditions are quite disorganized and slow. 20 minutes passed between the first and last person in our group receiving their order. We thought it was a shame. Unfortunately, the coffee mentioned above tastes stale.

Great food. Great atmosphere. Friendly staff.

Pravalikka was brilliant in her service and care. Thank you

Fast service and quality food in a very nice setting. Pravallika was a very pleasant waitress. I recommend this establishment.

Had an excellent time our waitress Pravallika was charming Thank you

The liver is swirling, I don't know how to praise it, because you sat it on the street?

Really delicious place. Pravallika was really very kind and helpful

Love it! Great location, beautiful place! Pravallika was nice and smiley 😊 Definitely will visit again

I had a good service from Pravallika she was happy and provided the best service. I have ordered ice amricano was one of the best i really recommend it especially in summer.

A stylish café with solid coffee — but let down by slow service and mixed attentiveness. The main front-of-house staff member was quick, knowledgeable, and handled things well once engaged — but getting to that point took longer than it should have. Service overall felt sluggish, and there’s definitely a sense that staff could be a bit more switched on, especially during busy moments. For the slightly premium pricing, you’d expect smoother service across the board. The coffee itself? No complaints — consistently good and well-crafted. Great atmosphere, reliable coffee — just bring your patience or hope the right staff member serves you first.

miss pravallikka very good thank you❤️❤️❤️👌👌

Pravallika was a very cheerfull and kind waitress She did an excellent service.

Nothing could be better then to walk out of Harrods and into this cafe - the food is 10/10, the ambience/vibe is 10/10 and the service is 10/10 - all 10/10 thanks to Jagmeet, this gentleman is service personified - we will always come here because of Jagmeet - a real asset to this amazing place👌🏽

Pravilika provided outstanding customer service

Tried the Iftar Menu at this branch of Cafe Concerto. We started off with Dates, water, a jallab drink, salad and the soup of the day. The jallab drink was very sweet and Lentil soup was below OK. I've had better. For mains there was a variety of options. We chose Lamb Shank. It had to be sent back as it was cold in the middle. Unfortunately the flavour was missing. We had to add a lot of salt and pepper. For dessert we got the Saffron Milk cake and Chocolate Fondant with Ice cream. The Fondant was nice, however the Saffron was over powering. You get a choice of a juice that's included in the menu. Overall the menu needs working on. Apart from the food being below ok, the service was excellent especially the manage Adela who was very attentive. She also have us an extra drink on the house.

When we walked in we were barely greeted, we sat for 20 minutes en never got offered a menu. Mind you the café was almost empty. Another couple walked in and got seated right away and given an menu, no service watsoever. Staff were not friendly at all, no one could give a smile and all looked very depressed.

Beautiful Place, But Service Left a Bad Taste Came in just for a coffee and dessert, but also decided to try the quinoa salad. The setting is absolutely lovely—great location, cozy atmosphere, and definitely a spot that once had its charm. Sadly, the service was far from pleasant. Staff seemed uninterested, borderline rude, and I felt uncomfortable with the way they looked at me every time I asked for something. On top of that, we waited around 20 minutes before anyone even came to take our order. It’s disappointing because the place has so much potential, but with service like this, I don’t see myself coming back anytime soon.

Pravallika was so kind and she served well.

Ladies and gents as you know by now this restaurant is a personal favourite. An all round star. Always and I means always delivers, the variety is what does it for me. I have a basic palate and they had multiple dishes that I enjoyed throughout my experiences of visiting many branches and it’s definitely a place that serves everyone. We ordered the Grilled Chicken Ciabatta (my absolute fav can’t stop ordering it), Chocolate Cake, Red Velvet (one of my favourites), and lastly the Tiramisu. Overall an absolutely wonderful experience and a place I can always confidently recommend.

I was pleasantly surprised 😳 the food was good. I ordered a pumpkin potato soup and it was so 🤤 I also ordered grilled salmon with a size of fries. The soup was big enough to be a meal BTW

Iftar menu offer is huge which comes with truly amazing selection of food and thanks Jagmeet for letting us now about it

Food was nice once we got it. Service was absolutely minimal. Our cakes came out after 20 minutes, and our drink 5 after. Should not have taken this long as restaurant was near empty and there were plenty of staff behind the bar doing the absolute minimum. It is a visually appealing restaurant from the front, but once you go to the bathroom, it's is dingy and badly maintained. I expect more for the price, even in central London.

Very good service from Oscar B.

Am looking to book tea for a girl's birthday so after shopping at Harrods thought I would pop in for lunch. It was not busy at all. My sandwich was fine, the service perfunctory. Disappointing. No one checked back, I had to flag server down. Oscar E did not seem to be interested in his position. I left to have coffee and a sweet elsewhere.

The cafeteria is generally good. The products are not bad but not for the exorbitant prices they have In addition, we had to change what we had chosen 3 times due to lack of products. On top of everything, they imposed a 13.5% tip on our bill, which was very expensive. I'll leave this here so you don't get scammed.

Very bad service and I do not advise anyone to sit outside

A nice place to eat good food, reasonably priced and with space between tables so you don't feel encroached upon by other diners. Prices were ok considering it's opposite Harrods. The service staff were good except for one who didn't have a clue but his colleagues saved the day.

Shahin served us and was very considerate

Pleasing service. Special thanks to Pravallika aka pinky.😍

Prices are excessive, service is incompetent, quality is good enough for the area. But if you wait 35 minutes, that doesn't matter anyway

Pravallika, our waitress, was very pleasant and welcoming. We had Spanish latte and the tiramisu was delicious!

Thank you for the service especially MsPravallika

the best flavors, I intend to come back more often 😍😍😍, Thank you saymon for the great service

Very good, I loved the service, 1000 points

Such a beautiful place to have tea in. The rose latte was amazing!

Best restaurant/bar, impeccable and delicious food

Great place, calm, peaceful and well-harmonized environment

I loved Saymon's service when I arrived, very welcoming and attentive, super delicious food, I highly recommend the place.

Great restaurant, thanks Saymon for the recommendation

Top restaurant, Saymon served me really well

great coffee, not to mention the delicious pies 🥰🥰 thanks Saymon!

I was very well attended by Saymon, Satisfaction 🥰

I had a great experience, great attendant saymon

Really lovely food with a great selection of coffee and cakes, service was okay but a bit slow however they were busy on our arrival so I do understand, however my order was wrong and the waiter told me it was okay because “this is nicer anyway”

Very disappointed with this restaurant! My teenage son went there with his girlfriend for Valentine's Day. They had advertised a set Valentine's menu for £22.95, however the menu wasn't offered to my son, who ended up spending £105 instead of the £70 he'd budgeted for. Very disappointed that the staff would take advantage of a young couple and leaving him feeling embarrassed. This looks like a ploy to get people in, knowing that other restaurants are booked up, so it's too late to go elsewhere. Won't be going there again. They need to do better!

Haroon is the best! He recommended the All Day Energiser, and it was so refreshing. Great place for a healthy meal.

The Croque was crispy, cheesy, and delightful! Haroon was very welcoming and provided excellent service.

The Salmon & Avocado Tartine was divine. Haroon was friendly and ensured we had a great experience. Highly recommended!

Had a great experience. The food was delicious, and the service was excellent. Haroon was very friendly and attentive. He made sure we had everything we needed. I will definitely come back again!

Haroon suggested the Seafood Salad, and it was an amazing choice! Fresh seafood and light dressing made it perfect.

Haroon suggested the Italian Bread Basket, and it was warm and fresh! A simple yet satisfying treat.

Great food. Great service. We were served by Tim. Very friendly, professional and efficient.

Pravallika was very helpful and nice. Recommend

Pravallika gave good service and happy with food

I had an amazing experience, thanks to the outstanding service provided by Jagmeet and Pravallika. They both went above and beyond to make my visit enjoyable.

Waiter didn’t know if infusion contained caffeine or not. In the evening I have got extremely strong drink, while it should be caffeine-free.

Pravallika, our server, was great

We were here for family dinner everything was magnificent specially the service provided by jagmeet and his team and there dessert selection omg 🥰

I had a pretty disappointing experience at Caffè Concerto recently. I'd ordered an Afternoon tea, which was below average in quality & presentation. The sandwiches were basic, stale and dry. The same can be said about the cream tea. I received two desserts, which tasted way too sugary and cheap. Paid around £40 for one! Which I think is extremely expensive compared to what you're being served. The staff members were great though, that's the reason for an extra ⭐️

Jagmeet the assistant manager of the restaurant he is one the best person I ever met he is so polite and humble he treats us very nicely

Jagmeet and his magnificent team along with Privlika, Haroon absolutely wowed us by there Excellence in customer service and satisfaction. Despite how busy they were, there attention to everyone was phenomenal. Great food and great vibes. Thoroughly enjoyed coming here. High reccomend. Can't wait to make another visit soon.

Excellent service and delicious food. Thank you Ms. Pravallica

Very good, I ate it and liked it

Very disappointing service we ordered food and was given 1 serviette between 3 of us and had to ask twice for some more and for cutlery not idea to eat salad with your fingers

Pravallika was very courteous and helpful! Thank you so much.

Super Service. Thanks to Mrs. Pravallika. We will Come again

Pravalika is very good in system.

Great sweets, nice place, perfect service: thank you Pravallika

Pravallika🧡 she is pretty kindly and perfect service for us.

Delicious food and wounderfull experience.

Had the best wild mushroom risotto definitely recommend!!

Amazing food, great atmosphere, decently priced. Haroon was great and prompt with his service.

Thank you so much for lovely Pravallika. She is so kind and sweet.

Very good 100/100 I recommend it