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3.7

Based on 2.787 opinions finded in 5 websites

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Nº 4615 in 7028 in City of London, Westminster

Nº 651 of 925 British in City of London, Westminster

CUSTOMERS TALK ABOUT DISHES WITH..cakesteakjamcreamcoffeepayeggspaghettipastapizzachocolatebeautifulchickenoldcheesefishsoupeggscooked

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Tried the Iftar Menu at this branch of Cafe Concerto. We started off with Dates, water, a jallab drink, salad and the soup of the day. The jallab drink was very sweet and Lentil soup was below OK. I've had better. For mains there was a variety of options. We chose Lamb Shank. It had to be sent back as it was cold in the middle. Unfortunately the flavour was missing. We had to add a lot of salt and pepper. For dessert we got the Saffron Milk cake and Chocolate Fondant with Ice cream. The Fondant was nice, however the Saffron was over powering. You get a choice of a juice that's included in the menu. Overall the menu needs working on. Apart from the food being below ok, the service was excellent especially the manage Adela who was very attentive. She also have us an extra drink on the house.

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Shajeda Akhtar . 2025-03-23

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When we walked in we were barely greeted, we sat for 20 minutes en never got offered a menu. Mind you the café was almost empty. Another couple walked in and got seated right away and given an menu, no service watsoever. Staff were not friendly at all, no one could give a smile and all looked very depressed.

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Yorn . 2025-03-21

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Beautiful Place, But Service Left a Bad Taste Came in just for a coffee and dessert, but also decided to try the quinoa salad. The setting is absolutely lovely—great location, cozy atmosphere, and definitely a spot that once had its charm. Sadly, the service was far from pleasant. Staff seemed uninterested, borderline rude, and I felt uncomfortable with the way they looked at me every time I asked for something. On top of that, we waited around 20 minutes before anyone even came to take our order. It’s disappointing because the place has so much potential, but with service like this, I don’t see myself coming back anytime soon.

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Irena Gagricic . 2025-03-21

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Pravallika was so kind and she served well.

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Nese Soysal . 2025-03-20

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Ladies and gents as you know by now this restaurant is a personal favourite. An all round star. Always and I means always delivers, the variety is what does it for me. I have a basic palate and they had multiple dishes that I enjoyed throughout my experiences of visiting many branches and it’s definitely a place that serves everyone. We ordered the Grilled Chicken Ciabatta (my absolute fav can’t stop ordering it), Chocolate Cake, Red Velvet (one of my favourites), and lastly the Tiramisu. Overall an absolutely wonderful experience and a place I can always confidently recommend.

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Swiss Note . 2025-03-19

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I was pleasantly surprised 😳 the food was good. I ordered a pumpkin potato soup and it was so 🤤 I also ordered grilled salmon with a size of fries. The soup was big enough to be a meal BTW

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Monica Monge . 2025-03-17

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Iftar menu offer is huge which comes with truly amazing selection of food and thanks Jagmeet for letting us now about it

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Navi . 2025-03-15

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Food was nice once we got it. Service was absolutely minimal. Our cakes came out after 20 minutes, and our drink 5 after. Should not have taken this long as restaurant was near empty and there were plenty of staff behind the bar doing the absolute minimum. It is a visually appealing restaurant from the front, but once you go to the bathroom, it's is dingy and badly maintained. I expect more for the price, even in central London.

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Rebecca Martin . 2025-03-09

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Very good service from Oscar B.

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Susana Benitez Mora . 2025-03-03

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Am looking to book tea for a girl's birthday so after shopping at Harrods thought I would pop in for lunch. It was not busy at all. My sandwich was fine, the service perfunctory. Disappointing. No one checked back, I had to flag server down. Oscar E did not seem to be interested in his position. I left to have coffee and a sweet elsewhere.

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Trisha Lynn . 2025-03-03

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The cafeteria is generally good. The products are not bad but not for the exorbitant prices they have In addition, we had to change what we had chosen 3 times due to lack of products. On top of everything, they imposed a 13.5% tip on our bill, which was very expensive. I'll leave this here so you don't get scammed.

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Paco Sivianes . 2025-03-01

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Very bad service and I do not advise anyone to sit outside

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Mansour Alkaabi . 2025-02-27

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Shahin served us and was very considerate

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Varun Garg . 2025-02-24

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A nice place to eat good food, reasonably priced and with space between tables so you don't feel encroached upon by other diners. Prices were ok considering it's opposite Harrods. The service staff were good except for one who didn't have a clue but his colleagues saved the day.

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Anson Giraud . 2025-02-24

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Pleasing service. Special thanks to Pravallika aka pinky.😍

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major jimeno . 2025-02-22

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Prices are excessive, service is incompetent, quality is good enough for the area. But if you wait 35 minutes, that doesn't matter anyway

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Stefan Pichler . 2025-02-22

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Pravallika, our waitress, was very pleasant and welcoming. We had Spanish latte and the tiramisu was delicious!

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Sajnit Dhinsa . 2025-02-21

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Thank you for the service especially MsPravallika

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nasser alsaadi . 2025-02-18

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Really lovely food with a great selection of coffee and cakes, service was okay but a bit slow however they were busy on our arrival so I do understand, however my order was wrong and the waiter told me it was okay because “this is nicer anyway”

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india munnelly-brown . 2025-02-17

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Great place, calm, peaceful and well-harmonized environment

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General chambito . 2025-02-17

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I loved Saymon's service when I arrived, very welcoming and attentive, super delicious food, I highly recommend the place.

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David Oliveira . 2025-02-17

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Great restaurant, thanks Saymon for the recommendation

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Chapada Habbo . 2025-02-17

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Top restaurant, Saymon served me really well

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Yuri cct . 2025-02-17

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the best flavors, I intend to come back more often 😍😍😍, Thank you saymon for the great service

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Selma Leopoldino . 2025-02-17

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great coffee, not to mention the delicious pies 🥰🥰 thanks Saymon!

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Vitor Hugo . 2025-02-17

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I was very well attended by Saymon, Satisfaction 🥰

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Habbo Natalino2024 . 2025-02-17

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I had a great experience, great attendant saymon

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bicho domato . 2025-02-17

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Very good, I loved the service, 1000 points

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Josicleide Nogueira . 2025-02-17

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Such a beautiful place to have tea in. The rose latte was amazing!

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Glorianne Barran . 2025-02-17

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Best restaurant/bar, impeccable and delicious food

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Leandro Heleno . 2025-02-17

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Very disappointed with this restaurant! My teenage son went there with his girlfriend for Valentine's Day. They had advertised a set Valentine's menu for £22.95, however the menu wasn't offered to my son, who ended up spending £105 instead of the £70 he'd budgeted for. Very disappointed that the staff would take advantage of a young couple and leaving him feeling embarrassed. This looks like a ploy to get people in, knowing that other restaurants are booked up, so it's too late to go elsewhere. Won't be going there again. They need to do better!

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Lizzy Lizzy . 2025-02-15

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Haroon is the best! He recommended the All Day Energiser, and it was so refreshing. Great place for a healthy meal.

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Manoor Ahmed . 2025-02-15

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Haroon suggested the Italian Bread Basket, and it was warm and fresh! A simple yet satisfying treat.

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Shoaib Ali . 2025-02-14

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Haroon suggested the Seafood Salad, and it was an amazing choice! Fresh seafood and light dressing made it perfect.

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Maqsood Khan . 2025-02-14

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The Salmon & Avocado Tartine was divine. Haroon was friendly and ensured we had a great experience. Highly recommended!

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Qasim Mughal . 2025-02-14

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Had a great experience. The food was delicious, and the service was excellent. Haroon was very friendly and attentive. He made sure we had everything we needed. I will definitely come back again!

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isha ibraheem . 2025-02-14

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The Croque was crispy, cheesy, and delightful! Haroon was very welcoming and provided excellent service.

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Hannan . 2025-02-14

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Great food. Great service. We were served by Tim. Very friendly, professional and efficient.

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Roland Palushi . 2025-02-13

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Pravallika was very helpful and nice. Recommend

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almina maria . 2025-02-12

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I had an amazing experience, thanks to the outstanding service provided by Jagmeet and Pravallika. They both went above and beyond to make my visit enjoyable.

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Rasha ALRAJOUB . 2025-02-12

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Pravallika gave good service and happy with food

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Hajer Aldousari . 2025-02-12

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Waiter didn’t know if infusion contained caffeine or not. In the evening I have got extremely strong drink, while it should be caffeine-free.

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Timur Artemev . 2025-02-11

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Pravallika, our server, was great

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Mark Magee . 2025-02-10

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We were here for family dinner everything was magnificent specially the service provided by jagmeet and his team and there dessert selection omg 🥰

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Lilly . 2025-02-10

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I had a pretty disappointing experience at Caffè Concerto recently. I'd ordered an Afternoon tea, which was below average in quality & presentation. The sandwiches were basic, stale and dry. The same can be said about the cream tea. I received two desserts, which tasted way too sugary and cheap. Paid around £40 for one! Which I think is extremely expensive compared to what you're being served. The staff members were great though, that's the reason for an extra ⭐️

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Orsolya Fazakas . 2025-02-10

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Jagmeet the assistant manager of the restaurant he is one the best person I ever met he is so polite and humble he treats us very nicely

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Parveen Parveen . 2025-02-09

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Jagmeet and his magnificent team along with Privlika, Haroon absolutely wowed us by there Excellence in customer service and satisfaction. Despite how busy they were, there attention to everyone was phenomenal. Great food and great vibes. Thoroughly enjoyed coming here. High reccomend. Can't wait to make another visit soon.

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Pavanjit Nagra . 2025-02-08

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Pravalika is very good in system.

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نجود القحطاني . 2025-02-07

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Super Service. Thanks to Mrs. Pravallika. We will Come again

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Anton Xarascharch . 2025-02-07

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Pravallika was very courteous and helpful! Thank you so much.

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ishita wig . 2025-02-07

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Very disappointing service we ordered food and was given 1 serviette between 3 of us and had to ask twice for some more and for cutlery not idea to eat salad with your fingers

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Sue Wright . 2025-02-07

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Excellent service and delicious food. Thank you Ms. Pravallica

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Gülperi Günal . 2025-02-07

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Very good, I ate it and liked it

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Letícia Lima . 2025-02-07

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Great sweets, nice place, perfect service: thank you Pravallika

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MaciejTopczewski . 2025-02-07

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Had the best wild mushroom risotto definitely recommend!!

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Ella Thurston-Hodge . 2025-02-05

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Delicious food and wounderfull experience.

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Ateeq Rehman . 2025-02-05

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Pravallika🧡 she is pretty kindly and perfect service for us.

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勝又珠愛 . 2025-02-05

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Thank you so much for lovely Pravallika. She is so kind and sweet.

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Jay Smith . 2025-02-04

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Amazing food, great atmosphere, decently priced. Haroon was great and prompt with his service.

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Arjun Lahkar . 2025-02-04

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We took the Concerto Hot Chocolate. Very tasty, the personnel’s was nice! Especially Pravallika! A bit dirty on the floor, but the rest was a nice experience in a superb place.

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Dario Arcifa . 2025-02-04

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Very good 100/100 I recommend it

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PRISCILA Tenorio . 2025-02-04

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Pravallika served us and the cake was great!

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Cindy Tastard . 2025-02-04

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Pravallika was really sweet, nice ambiance and great food! Recommend.

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Faryal Tariq . 2025-02-04

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Food came quickly and well seasoned

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Arlliane Honório . 2025-02-03

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Wonderful place. Pravallika was very helpful and kind.

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HabibeKubra . 2025-02-03

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Nice location, fancy deco, but the music is a bit loud. One of the coffee cup is slightly damaged. Good service by Ms. Provallika and tasty food. Only one of us ordered food though.

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Ping Dai . 2025-02-03

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Very good food and a great service of Devansh!

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Yanick van Angelen . 2025-02-03

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Pravallika was fabulous! Will be back again.

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Kimberly Keogh . 2025-02-03

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Devansh excellent employee!!! Great service!

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Isadora bezerra . 2025-02-03

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All excellent and service of pravallika was amat

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Mousa ALBAHRANI . 2025-02-03

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I love the strawberry cake and the coffes so appreciate Ahmed 👍

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Rafran Ciriaco . 2025-02-03

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Service from Haroon was great. Food tasted very good.

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Henne S . 2025-02-03

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Waiters we're no engaging it took too long to order, then the service was very poorly done. The sandwich was soggy, there were items missing from the order, the food was cold.

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Ashfa Virdee . 2025-02-02

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The waiters took very long to take your order, items were missing. When the food came it was cold. Table for 3 people only had cutlery for 2 people. We asked for more cutlery but it was not delivered. Such a shame as I normally love Caffe Concerto. And I have never had this issue at any of there other branches.

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taeba shah . 2025-02-02

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Very good food, very friendly service, everything is perfect

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Anaclara Paz . 2025-02-01

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Excellent restaurant, great food

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Grasieli Bemfica . 2025-02-01

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Very beautiful place, I loved it

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leandro neto . 2025-02-01

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I really liked the place, a wonderful restaurant, the service was wonderful, I loved it

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D.L renan . 2025-02-01

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I really enjoyed the experience, a great place, the staff are to be congratulated and the boss too

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Renan. Doneda . 2025-02-01

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It was a great experience, I loved the coffee there, the price was very affordable, congratulations to the staff and the owner of the establishment who made this beautiful coffee!

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Thyago Henrique . 2025-02-01

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It was a great experience, the prices are very affordable, I loved the coffee there, a great place, congratulations to the staff and the owner for the organization!

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Ana Paula Oliveira Gonçalves . 2025-02-01

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I recommend great service very good

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Diogo Mauricio . 2025-02-01

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Very good, I ordered and arrived quickly.

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Gabriel Briett . 2025-02-01

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Pft service great food and great coffee

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Parolito Pato . 2025-02-01

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Excellent service, I recommend it

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Alessandro Bemfica . 2025-02-01

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Perfect restaurant is beautiful Great service with Saymon made great drinks ❤️ highly recommended

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riquelme 24-48 . 2025-02-01

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Super good great coffee and perfect service

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Leandro Rodrigues . 2025-02-01

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1. Haroon’s suggestion of the Pesto Chicken was spot on. The pesto added such a great kick, and the chicken was cooked to perfection.

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Fari awan Awan . 2025-01-30

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.Tried a plain omelette today, and it was fluffy and delicious—Haroon really knows how to make the simple things stand out.

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Fahad Hussain . 2025-01-29

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Devansh was really good.The best guy in the cafe really lovely .

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gak gak . 2025-01-29

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Fantastic Service at Café Concerto! I had a wonderful experience at Café Concerto, thanks to the exceptional service from Devansh brompton road . He was incredibly attentive, friendly, and made sure everything was perfect throughout our meal. His warm and professional demeanor added to the overall dining experience. The food was great, but Devansh’s service truly stood out and made our visit even more enjoyable. Highly recommend and will definitely be back!

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Rawda Khalid . 2025-01-29

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Devansh helped me and was very friendly, I 100% recommend this place. I come on every visit to the UK

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Francisco Aramburo . 2025-01-29

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Devansh had an excellent attitude to work and wasn’t pushy at all, he was also very understanding.

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Adam Hurren . 2025-01-29

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Pravallika service was good and good food

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Pepi Ivanova . 2025-01-29

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. The Spinach and Cheese omelette was perfect for a light yet satisfying meal. Haroon made the experience even better with his great service

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FaDi Khan . 2025-01-29

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Pravallika is great ! I recommend this place !

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Tony MADELAINE . 2025-01-29

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Fabulous lunch and great menu in terms of choice. Sophisticated ambience

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david mcbride . 2025-01-29

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Devansh was really good and hospitable, We were confused to get any cake but he suggested us ferrero , it was really good He gave us really good recommendation

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Shivani Rana . 2025-01-22

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Food was really nice and big thanks to dharmi she was very nice as she was making the drinks and serving food drinks as well

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Sahota Jass . 2025-01-22

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Devash was very good he suggest really good food nd it was really pleasure to see him.

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Nilam Chabhadiya . 2025-01-22

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