Rhode Island Coffee in Burnley

I thoroughly enjoy every visit to Rhode Island Coffee. The staff are always really welcoming & friendly. Plus, I also enjoy the background music.

Just popped in on my own this time for a coffee, lovely staff always have time for a smile and welcome, i can recommend it.

Of all the coffee shops in Burnley, (and there are quite a few), this is by far the best. All the hot drinks are top notch and the food is fresh and tasty. What stands out for me are the staff. Nothing is too much trouble , and they are all very polite and helpful. I look forward to my morning coffee and am never disappointed here. Thank you Rhode Island, great place to start the day.

Great coffee shop, very costly! But go in due to Katie and the great team being very welcoming, Wouldn’t go in if it wasn’t for them! Very rushed off their feet daily! Only ever seen the area manager once doesn’t seem much help! Well done to Katie and the team much better to go in now than it used to be years ago! Will keep on coming

A lovely establishment, very clean and tidy, the staff are really friendly and do helpful, not the cheapest to be honest but the coffee tastes great so well worth it.

I had a immunity fruit smoothie and my partner had a caramel frappe. Both were absolutely delicious along with the fresh toasties. Big thanks to mollie for serving us

Had a mocha with caramel syrup, it was lovely and the service was great :) Nice atmosphere for studying or a date.

I highly recommend visiting this cafe. I am a regular customer here and often come here to study with my friend as it is a lovely comforting atmosphere. the staff are so friendly and helpful.

The most wonderful staff! always friendly and helpful (especially Mollie and Mary!!). Great coffee too, never fails.

Always a pleasure to have coffee here excellent coffee ☕ great staff and good service, even if you are on your own they treat you like an old friend it's always a pleasure to visit here.

Top quality beverages and food for the entire group and excellent service from the lovely Mary, as always!

Great cappuccino! Really is a fantastic place , staff are super friendly and helpful … especially Maria ! Always a great atmosphere that feels so very welcoming

Very laid back, comforting atmosphere with great service and friendly, welcoming staff members. Good place just to come for a coffee with friends and family as well as a good place to sit and do university assignments. Fairly priced with the perks of a loyalty card.

I’ve been frequenting this coffee house for some time on a regular basis to study. Simply put, the coffee quality is high and consistent, the layout & seating is comfortable, but the extra star lies with the friendly and helpful staff.

I love coming here and have been coming regularly for a while. I can do my work here in peace as the atmosphere is lovely and obviously the coffee and sweet treats! It is also the main meeting destination for my friends and I to catch up our busy lives! The customer service is good towards all customers and the staff are very polite spoken amongst each other Would definitely and have recommended many people to visit and they have become regular's too The incentive of a loyalty card when the prices are already decent is one way of keeping my custom

Great coffee and snacks. Friendly staff and such a chilled atmosphere. Granola slices highly recommended..

Always a wonderful experience with the most friendly, diligent and professional barista's I've come across on my many adventures with coffee. Truly a great place to visit for an early morning caffeine boost, and afternoon bite to eat, or that early evening brew that settles a busy day down.Also, I appreciate the amazing bookshelf and the wonders it sometimes beholds.Thanks again for the continues greatness.

Another favourite in Burnley. Friendly staff and good service, along with comfortable seating. Choice of ‘snack type’ food.

This café has a spacious interior and a large outdoor seating area on the main pedestrianised street in Burnley. We enjoyed sitting outside and had two flat white coffees which cost £5.70 and were of excellent quality. All the staff were very pleasant. We last visited 18 months ago but I was pleased to find my loyalty card in the bottom of my handbag

I tried to post this review last year but for some reason I wasn’t able to post it.But a review is a review and I will have my review.Let’s get straight to the point. 1 star or 1 woof if I could give lower rating by God I would. The girl who served myself and my child. Rude beyond comprehension. All of the tables had something to say about Ms Attitude!!! I can’t remember her name but I remember the disgusted looks she gave to everyone. It’s a shame because the coffee was decent here but the service is horrendous.0 woofs

Excellent coffee and service. A lot of coffee shops are on this street but this is the best. Definitely recommend.

The staff make this place. Coffee and food good but you can't beat the personal welcoming service from this team.

Can’t fault this Coffee House. The staff are brilliant and the coffee and toasted T cakes and the best in Burnley.

Visit several times/week. Recently, whilst there friend was taken (not seriously) ill, and the staff could not have been more helpful, ringing for assistance which resulted in the attendance of local shopping mall security members and NHS ambulance staff. Friend recovered quickly.

What a really nice coffee shop with a cosy atmosphere. I went with my daughter and had a coffee and she had a hot chocolate. The staff are really friendly and we will be back again soon!

Always gets what you want! Excelent espresso and not only! Friendly personal,always they looking to have a nice day!

Visited Rhode Island coffee today on a busy Saturday. Burnley FC playing at home so always busy. The staff were getting through the customers quickly though and my food and drinks order was waiting for me by the time I got to the till to pay. The staff are always polite and helpful so once again a pleasure to visit at the start of a new year. I’m sure I’ll be visiting again many times over the coming months. Thanks.

I hardly ever venture into town but needed to visit the bank, called in for a take away coffee. Friendly service and impressed with the compostable cups - will be taking home to put in my compost bin.

My confession is that Mrs Eductor and I were disappointed that our planned utility coffee in Costa was disrupted by some staffing crisis, hence forcing us to go across the street. Best accidental decision of trip so far. Rhode Island is a joy. Lovely staff who tried to understand and deliver Mrs Eductor’s bizarre demands for something skinny, white and dry. Apparently this is a cappuccino not a rude description of MIL who blissfully wasn’t with us but might have appreciated Rhode Island and it’s toasted tea-cake. Well done people - keep up the good work.

Best coffee in Burnley-add a scone and you are all set ! Nice atmosphere -no rush Friendly but not overbearing staff Lots of regulars-always a good sign

I came into the shop last Saturday at about 2pm, with my husband for a coffee on our day off, even though the coffee prices are higher than we’d usually pay, the coffee was really good! We both had a slice of cake, and I tried the almond slice and I have to say, I’d go back again just for another slice! The staff were incredibly friendly, Alisha and Ginny were working their absolute socks off and would do anything to make our visit the best possible! They are both an absolute credit to the Burnley branch of Rhode Island. Overall our first experience of the shop was lovely and will definitely be returning again.

I regularly come here to get a clear head, relax and plan my next step for my business.

I'm not going to lie I'm a costa fan but I thought I would switch things up a bit. I decided to come to those island and I don't regret my decision. I got greeted by two lovely staff members Alisha and Zack. They are a credit to the burnley staff and Rhode Island the company itself. They were so sweet and helpful, yet ver professional. They made me my orange hot chocolate and even made my friend her raspberry lemonade. They are a major credit to Rhode Island.

Been going to Rhode Island since it opened but on our last visit found the staff unfriendly I asked for a pot of tea which I have always had and when the drinks were brought to the table I was given a mug of tea and told they don’t do pots of tea, the teabag was a catering teabag and not a decent brand, my husbands coffee was so strong we just left our drinks and won’t be going back

We visit most days for an early morning coffee. Great coffee with very good staff and good customer service. One of the few places in Burnley we can get a good Cappuccino ☕

Staff can't be bothered with the customers. Everything is over priced and the coffee isn't good. Would rather go to Costa.

Visited this coffee shop several times and we have enjoyed all our drinks. They have lots of hot drinks to choose from including a large variety of syrups. They also sell food and cakes. We had the chocolate muffin and it was really nice. There are plenty of comfortable seating and everywhere looked clean including the toilets. Staff were friendly too - we will definitely be returning. Highly reccomend their hot chocolate!

The atmosphere is amazing and the staff are so friendly especially Alisha the barista. Definitely visiting again.

I visit every Friday and the Oreo frappes never fail to be amazing, the staff are amazingly friendly and would do anything for you and the food is to die for. My personal is the chocolate brownie. Would definitely recommend!

Always delicious coffee served here. If too strong ask for one shot, it is still a perfect cup. Excellent, smiling, friendly service. Loads of coffee shops in Burnley now but still think this is the best for quality and service.

Service is amazing especially Alisha whose always greets me. Environment is amazing and quality coffee is made by professionals.

First time visit today. Gorgeous cafe. Real classy and cosy. Seating indoors or outdoors. Served my the supervisor and a new member of staff and they were both so friendly helpful and very welcoming ..gave good advice on drinks. Drinks were delicious setting was cosy and staff brilliant highly recommended!!!

Friendly and professional staff. Good coffee, good food, clean and cozy establishment, it have a library.

I reguarly visit this establishment for its relaxing atmosphere and pleasant staff. The beautiful wall of books has an attractive allure and regardless of time or how busy it is this place performs exceptionally well.

clean and hot choc and cakes to die for service was lovely especially alisha who served us with a smile and very polite

This cafe is located in the centre of the main shopping area in Burnley. It is larger than it looks from the outside. It is necessary to order at the counter and it is delivered to your table.

I have to admit that I have in the past submitted a rather negative (but honest) review of the Burnley branch of Rhode island, based on many, many visits over the years.

We have been here a few times and the coffee just gets better each time,the waffle with syrup and cream is very nice and the service and staff friendly.

nice clean cafe staff evie and lucy were great a male server served coffee to a table next to ours and coffee ran over into sauce he apologised and asked if they wanted a fresh one A+++ for customer service the two girl servers were brill as i took my own cup in as wife is disabled and uses a lighter cup we had a great laugh joking about thats whats needed nowadays

Situated amongst a selection of coffee shops, we opted for Rhode Island rather than one of the big chains nearby.

we are regulars that visit here ... find it relaxing place to be , free wifi .you can read books& newspapers , the staff are great, polite , and so is the manager he does a great job . . very clean and tidy.. .outside seating area is also kept tidy.

Excellent coffee and snacks, brilliant staff and spotless its the only coffee shop i go in now in that area.

Excellent service and coffee every time staff incredibly polite convient in town centre will shopping

Don’t go anywhere else. This is great coffee. Great atmosphere. Friendly staff especially Marianna. Relaxed.

Of the many coffee shops in Burnley town centre, this is the best one! Good atmosphere and they do a really good hot chocolate! I’ve only had good experiences here

Not from the area but gave it a try as wanted something a bit different. The latte was nice, service was fine and the decor and ambience excellent.

I LOVE this Rhode Island and I visit every time Im able. I take books in reguarly for the wall of books and Im always bowled over by the friendliness of staff. There is a wait when it is busy but staff are quick and...

Been in to this establishment on many occasions but this is the last time. Ordered 3 lattes and 2 hot...

Visit here regularly, the staff are always friendly and greet you as you enter and leave, the food is nice,...

The coffee has a lovely taste to it,but the hot chocolate is brilliant,they do a white one it's terrific,they have...

I can not fault the food or coffee in Rhode Island, but my visit on 12th Sept at 14:30 has...

Lovely cup of coffee, but service wasn't very pleasant. Nice surrounding and very clean just a shame the service wasn't...

Really enjoyed it here - a welcome change from the usual costa and Starbucks. We had a latte, iced latte...

Used to come here all the time when I worked over here and loved it then, the refurb and new...

Mientras compras en la ciudad que visité de Rhode Island con mi hija para café, el nuevo lugar de delicias es excelente, el servicio es bueno y el personal es siempre muy amable. Volveré pronto.

Buen café y amable personal bueno servicio y aperitivos variados pasteles. Buen ambiente cómodo y relajado para reunirse con amigos y hacer nuevos.

We come here regularly and love it, nice coffee, lovely new shop, great stuff, much nicer than the old shop,which was getting tired

Been to the new coffee shop today.It looks great,new seating and there's more seating.Staff still helpful and friendly.Coffee just as good.Wish them well in there new premises.

I have been a regular customer for numerous of years coming a minimum of once a week, to enjoy a tasty warm beverage. A main part of the tasty warm beverage experience is the friendly staff consisting of Steven, James, Sarah, Courtnie and Kate who make this coffee shop welcoming making our regular coffee experience worth it.

I have been a customer of Rhode Island coffee for well over 10 years now and the friendly staff and atmosphere has slowly declined to the point where I no longer class it the best coffee house in the area. That title now goes to Little Barista just around the corner. Funnily enough it is owned and staffed by the previous Rhode Island staff and management from back when it was great. Always greeted with an enthusiastic smile and warm welcome just like Rhode Island 'used' to be.My last visit to Rhode Island was met with ignorant till staff and poor service. It is now poorly staffed and with staff who don't seem to want to be there.RIP Rhode Island

As I sit here sipping my delicious chai latte staring at the ugly costa coffe in front of me I'm so glad I came here for my beverages. Every time a customer enters they are met with a morning greeting. You can tell if the customers entering are regulars as a conversation is struck up about how they are. What service! The personal touch will always win me over hands down and it shows as this coffee shop is still thriving with custom despite the " competition". Bravo xxx

I have not been in town for a while but when I do I like to find a different coffee shop each time for a change... the last visit was very pleasant at Rhode Island friendly staff really good choice of cakes/snacks and very tidy to say it was busy.

I have been a regular customer at the Burnley branch of Rhode Island for a number of years now, visiting several times per week. I have tried every type of coffee they sell, several teas, and numerous toasties, paninis, cakes, muffins etc. I daren't even think how much I have spent in there over those years !I have seen countless staff and a number of Managers come and go, but since the most recent managerial change, the place seems to have gone totally downhill. The place is not clean, some of the staff give the impression that they would rather be anywhere else but there, and I have witnessed who I took to be the manager berating members of staff in full view of customers, the epitome of unprofessionalism in my view.As a result of how much standards have plummeted in Rhode Island, I now take my coffee at another establishment in the town, and judging by the familiar faces I see in there, so have a sizeable number of former Rhode Island devotees.Come on management, get a grip on the place. I'm sure your takings have taken a hit of late.

If you want a cafe where the staff greet you as you enter, serve you fast and efficiently, produce delicious coffee and eats, let you read your paper or chat for as long as you like and say bye on your way out, this is the place! And you get a free coffee with nine stamps on a Rhode Island card, no loud pop music, water and glasses to help yourself to and a warm friendly atmosphere. Best cafe in Burnley.

Called in today - only for a take-away coffee, though I gave in to a milk chocolate covered shortbread as well. Staff were very nice and the coffee was absolutely top quality. (Shortbread was dangerously good too.) First time I've been to a Rhode Island and I will definitely seek them out again - makes a nice change from the omnipresent franchises.

First rate coffee. Staff very friendly. Can get very busy but service is allways quick. Nice place to sit and watch the day go by.

Take a break from the bathos and overall drudgery of a post-industrial sinkhole torn apart by decades of economic decline by stepping off the boarded-up high street into this, an oasis of continental coffee culture such as they've got in France! There's friendly service, excellent soup, cups of coffee and trendy hipster music to transport you away from the undending roadworks going on outside the window. Also - free wi-fi!

I find this coffee shop a really relaxing experience. The coffee is always good and the staff are cheerful and helpful.

Best coffee, fantastic cakes and great atmosphere, very friendly, helpful & approachable staff. Always look forward to my visits :)

Clean but the cups of tea are tasteless as the cups are too big for one tea bag would be so much better in a tea pot. Cakes good but over priced

I love this coffee shop, it's not overly priced especially for what you get and the staff just cannot do enough for you... What more could you ask for!

It is what it is and what it is is overpriced!This is a very busy cafe on the weekends and seems to have regular customers on a weekly basis however, in my opinion it is one of the poorest cafes in Burnley. The tables are often left unattended with dirty plates and coffee mugs and staff always look like their either don't want to be there or are only interested in gossiping behind the counter. I would much prefer to go to other independent cafes in the town centre and pay a reasonable price for a better quality of service.

Great staff, will do anything to help should be proud of the work force you have definitely myFavourite place to go for a coffee

Lovely cafe friendly staff and delicious food right in the centre of Burnley opposite Costa - much better than costa!

Enjoyed our coffee and cappuccino.Always served efficiently and staff are always polite.Alwats a busy venue.Served promptly.

Excellent cafe for coffee and cakes-forget the multinational coffee shops-try this.Staff friendly and helpful-coffee great.

I work in Burnley and one of my colleagues introduced me to this little gem, beautiful coffee, gorgeous cake and fabulous customer service. Thank you Rhode Island.

Whenever I visit Burnley I always like to pop in for a coffee. Today I called with my son and the service was excellent. All the staff were smiling and not because they had to. One member of staff in particular was excellent, even delaying the hot fudge cake until we'd finished our toasties (and she didn't forget).Its just the personal touch you don't get from larger chains of coffee shops.

Forget Starbucks, whenever you're in Burnley and wanting a good Latte, go to Rhode Island. Well worth the visit, highly recommended

Great independent coffee shop, much better than Costa across the road. Nice and homely atmosphere which is good for a long afternoon stay or a quick pit stop.

Brilliant coffee given they're having to compete with Costa directly opposite! Great little coffee stop off.

I enjoy calling into Rhode Island whenever I'm in Burnley, the coffee is great and so are the sandwiches and cakes. I particularly enjoyed the apple crumble cake /slice - delicious!

We love Rhode Island...I visit family in Burnley every few weeks and it's tradition that the ladies go for coffee on a Sunday.....and Rhode Island is our fave...... I love their tea because it's a huge cup....and steaming hot.Others like coffee and the grandchildren love the cakes and slices or waffles.Fab friendly service with a smile

Lovely coffee shop with super friendly staff! Had to complain regarding poor quality of my prepared Christmas sandwich. Lots of thick pieces of fat! I did bring this to the managers attention who immediately apologised and refunded plus gave us mince pies to take away. These sandwiches are provided by a supplier so they have no control.

This is my mother's favourite go to coffee shop in Burnley. It's well situated on the main pedestrianized street and the coffee is great.The staff are friendly and service is prompt and the food options plentiful. Good range of sandwiches, wraps, cakes and slices. They have built up a good loyal clientele and it is a good place to meet up with friends and quiet enough to have a chat. I've never been there when it has been warm enough to sit outside, but it's always pleasant sitting by the window, you just have to be lucky to get a spot they are popular tables.

I have visited Rhode Island in Burnley numerous times over the years and I have noticed a decline in the freshness of there cakes, scones etc. At first every visit was Fine no problems but recently the cakes on every visit have been stale, and I think it shows that people are choosing Costa across the road instead because of this. The staff are always lovely and friendly and everything seems well presented but I do feel there is an issue maybe the air conditioning that is above is contributing to there drieness or the fact that everything isn't covered properly apart from abit of plastic. I unfortunately won't be visiting again as I am not spending good money to be served stale cake. The coffee however was perfect much better than a Costa coffee.

This is the best coffee house in Burnley. Lovely staff and fresh delicious food with a great selection of coffees and cakes! It is has a welcoming relaxed atmosphere where you are made to feel welcome.

Definitely the place to go in town. Be it for a catch up with friends, a break from shopping or even just to go alone; it's a place which never disappoints. I've been going regularly for the past 3 years now and never gotten bored or felt like the staff treat me with anything other than respect and value. They always go the extra mile to ensure my happiness is the priority. The range of drinks available is vast, be it hot or cold, strong coffee or mild. Although the prices are what you expect with such a business, it's far exceeded with the quality. Food wise, it has something for everyone's needs; sandwiches to shortcakes, all delicious and stocked to accommodate to the demand. The atmosphere within is always upbeat and positive, rarely is there a dull moment for myself as the staff, be it manager or trainee, always seem to bounce off the customers with a positive vibe and a sure sense of value. I cannot stress any more just how brilliant this place is, not with just the quality of the products but the staff alone sell the brand and continuously go above and beyond for their customers. Go there and find out for yourself if you have any doubt - you won't be disappointed.

This lovely coffee house is in the centre of town. It is a great haven from all the shopping. It serves the usual range of coffees and a great assortment of fresh snacks. It is confortable and spacious and feels so much nicer than the chains because the staff are naturally friendly and the service efficient. Highly recommended.

This is definitely the best coffee shop in town. Lovely friendly atmosphere, great coffee and brilliant personable service. If I have a free hour to chill out or need some company, this is the place to be. I also take my toddler in on a regular basis who is always made very welcome.