Reuben's Coffee House in Broxtowe

Wife had a gorgeous jacket pot I had had a Sausage bacon pannini.... 1 slice bacon 1 sausage... very underwhelming.... the side salad with it shamefully pathetic on our next visit i will be definitely going JACKET

Disappointing experience. Miserable staff, mediocre food, no napkins, generally the feeling that everything was too much trouble.

The coffee is lovely but the wait was too long. Lots of staff but they just plodded along unaware of the queue. The toasted sandwich was very bland and certainly not worth the wait.

After visiting the wonderful garden centre, we stopped at the café for lunch - and what a choice! All sorts of salads, snacks, brunches etc, made from locally sourced ingredients. Opted for the baco and sausage baguette ' absolutely delicious! Plenty of choices cater for different dietary requirements, such as gluten-free, vegetarian and vegan. Service was fast yet friendly. Plenty of free parking available. Worth a visit.

Afternoon Tea. Well recommended. A perfect selection of sandwiches, scones, traybake, cake. As much tea as you can drink. This was a perfectly balanced afternoon tea. Well presented by pleasant staff. This can now be booked into a time slot. Perfect in every way/

Nice tasting coffee, nice cafe inside. However, DON'T buy the sausage rolls. Worst I have ever had. Solid, tough meat, and the worst tasting pastry. Totally inedible!! Left mine in the plate after taking two small bites. Served luke warm, and really greasy, with a strange coating that was really unappealing and tasted horrid Spoke to another customer who said the same. Was going to complain, and return the sausage roll but felt that the staff may fob me off.

Andrew and myself walked from Eastwood going around the ex pit area. It was a lovely and interesting walk-Andrew knows a lot about the history of the area. We called into the cafe and Pat & Angela joined. We just had drinks, excellent. Pat & Angela looked at the garden centre and Andrew and I walked home. Splendid.

Ok but long wait and small portions for price Slow to clear tables Limited outside seating outside which is cramped

A shambles! We queued for ten mins at 11am to book afternoon tea in person for a 2pm sitting. A table x 3. Very excited as it was supposed to be a birthday treat. Libby, the manager, offered to reserve a table for us. There's a huge framed chalk board advertising the afternoon tea reservations. We returned at 2pm for our afternoon tea, having gone past two lovely coffee shops. Couldn't see a table reservation so queued again to ask where we should sit. They'd forgot to reserve our table. A couple left so we pulled up a chair and 3 of us sat around a table for 2. We then queued again to collect our tea. The couple in front of us ordered a cream tea (scones). Apparently, these were the last scones - no one had thought to save any for our afternoon tea. In fact, no cake options except lemon curd or carrot cake as all other options had also sold out. They hadn't prepared the afternoon tea. We were told we could have afternoon tea now consisting of the last slice of lemon curd cake or carrot cake, and flapjakes/tray bake. No scones or coffee walnut cake (our fav). I went back to the table to ask what they thought. No go - let's just order sandwiches and tea. We queued again for sandwiches and a cup of tea, bitterly disappointed. I remained polite but was shocked at the absolute disregard by the manager, Libby, who forgotten to reserve us a table and who then, knowing we'd arrived to fulfill our booking, still sold the last scones. She apologised but we honestly spent longer queuing than we did eating. I wouldn't rely on them for an afternoon tea booking as it's clear that they won't prepare it and it's basically nearly £30 to eat whatever is left after a busy lunch. Not to seem funny, but after the absolute fluff up that they made with our booking, and how much time I'd spent queuing, they didn't even offer us a complimentary cup of tea. Bitterly disappointed as this was supposed to have been a birthday treat.

called in for some plants had a coffee which was very expensive for what it was, no biscuit, which others had had before me, went back to ask for one and was told it was after 12 and I didnt qualify for one? yet the person after me did?

The first thing to say is that the food here is wonderful! The coffee is really nice and my wife said the tea was really good too. THE QUICHE IS THE BEST IN THE WORLD! My constructive criticism (and I hope this is taken for all it's well meaning) is that even though there were only two people infront of me in the queue it did take ages to get served. The staff didn't seem in a hurry at all and it's a shame that the service industry in general in this country doesn't have high standards. As I was stood there I was thinking that I could suggest some changes on how their staff could serve faster so that people aren't stood around waiting so much. The thing I think they need to really compliment themselves on is that they weren't out of anything. Everything I ordered was fine and the ladies behind the counter were so sweet and friendly. Please don't change this. All of the food was clearly prepared in-house and it really showed! Reuben Shaw & Son's is great from beginning to end and the fact the carpark is always full speaks for itself. Keep up the good work! Thanks for reading.

Popped in today for a mid morning coffee To find the waiting staff flustered and unable to cope with there own system + the other customers not happy with our presence verbalising there discontent towards my work colleagues This is a shame as when not at work both myself and my wife are frequent visitor’s to this establishment and take other friends and work colleagues there too We finished our drinks promptly and left These may be difficult times for all but the joy of being a customer is we can decide where to go for our comfort breaks whilst both at work and in our leisure time!

I took my elderly mother in her wheel chair to the garden centre then over to the coffee shop for a meal and a drink, well she was well pleased with the service she had received they was very helpful knowing there wasn't much room in there for disabled access, opening the doors and asking what she would like, mum also left with a whale pot from a window also she was well happy. Thank you staff. Isn't the first time I have been there either my first time was over Christmas as I work voluntary with a local hospital radio station, I got my mum some indoor plants to and was impressed with the coffee shop back then. All I can great service from all staff and thank all the staff for helping mum says thank you as well, hope to come back soon too

Lovely place to pop in for a coffee and cake or tasty lunch. Plenty of choice in both cakes and lunch options, including home made quiches, soups to name a few. Set next to a garden centre with plenty of parking spaces. Outdoor seating also available. Friendly, helpful staff. Gluten free options are available.

Been here for just coffee and cake and also for lunch on a separate occasion. All food is or appears home made and is delicious. Friendly staff and a nice atmosphere.

great food and service - surpassed any expectations - food was so scrummy and staff attentive and child friendly

Love this coffee shop. Cakes & scones to die for, lovely quiches, salads, breakfast sandwiches etc. And always served by happy friendly staff.

Me and my best friend visited here and the staff were really friendly. We had scones and a hot drink each and was lovely. The atmosphere was quiet and peaceful. Our visit was at 3pm on a Friday and it wasn't busy at all. Colliers wood is just next door which is an excellent spot for dog walking and Reuben Shaws makes a lovely stop off point for a drink or rest.

Always good to find a coffee shop when visiting a garden centre - this one is a good one. Good selection of food and drinks

After looking around Reuben Shaw's wonderful garden centre, where incidentally all the plants are blooming lovely!, my friend and I decided to have lunch at Reuben's Coffee House. We were delighted with the menu choices. There were lovely tempting dishes, fresh salads and the most wonderful array of cakes! All these are home made and very good quality. No wonder the place was busy. They also do breakfasts and afternoon teas so there is something for everyone. A wonderful addition to what is always a pleasurable visit. Highly recommended.

Visited Reuben’s for the first time today. We had a lovely lunch - gorgeous jacket potato with good quality filling and a nicely-sized fresh side salad, and a beautiful Brie and cranberry panini. The building itself is lovely, with a calm and welcoming atmosphere. Staff were really friendly and efficient. In fact we liked it so much, we went for a wander around the garden centre to work up a bit more appetite, then went back for cake!! And yes, the cake was as good as expected. Homemade and delicious!!

Visité aproximadamente a las 2. 45 para té y pasteles. Tuve que pedir que limpiaran nuestra mesa.Elegimos pastel de chocolate y naranja que fue muy decepcionante. No tiene sabor a chocolate ni a naranja. También estaba muy seco. No debería haber estado disponible.Visita muy decepcionante.

Lovely cafe to grab a nice bite to eat while shopping. I've stopped a few times and the lunch food is great and service is good too. The only reason I'm not going with excellent is the clotted cream pots only just about cover the scones though the scones themselves are the reason I go back! Lovely

Good choice of cakes and lunch menu. Very nicely decorated and furnished with a cosy corner for winter coffee and cake.

Been here before, was fortunate enough to hit a lull on a very hot Sunday lunchtime. We all enjoyed our chosen meals - quiche and salad, baked potato and bacon, and for me a heavenly tomato and red pepper soup with soft white bread. The soup was deliciously flavoursome.

I popped in on the way home with the family. There were customers still sitting both inside and out despite it being 4pm and the closing time. Something we weren't fully aware of. We asked the short haired lady behind the counter whether they were still open and she said didn't even know what time it was so we said around 4. Her reply was very unwelcoming as she said no we are not serving now. But there was still people eating and drinking.

We went to have a look at the garden. It was our 2nd attempt to get in as you have to get there early as very busy and the car park gets full quick. I loved the range of flowers and plants. I brought 4 different type of lavender. Will be going back. Reasonably priced.

Popped in for a coffee but was so tempted by the home cooked food that we stayed for lunch.

Visited for lunch. Small cafe & very well liked so can get busy.

Turned up just after opening time and was surprised how busy it was. Warm and friendly greeting with that all important smile from the staff, coffee and scone were very good so I suppose it was not surprising that it was busy.

Popped in on Friday 21st September after Id met my sister for the first time from Canada, me and my wife popped in and I had the homemade sup and ploughmans lunch, my wife had jacket potato with coleslaw and salad. The staff were all very friendly and the food was lovely and all fresh..we will def pop in again in the future.

Reuben's is a busy cafe with delicious homemade food. We especially enjoyed the quiche but because it was late afternoon there was not very much cake to choose from. This means we have an excuse to return again especially for the cake selection. The adjoining garden centre is also lovely and has a large selection of plants.

went in for a light early lunch Service extremely good....not much conversation ...but was friendly Our food was very very tasty.........the BEST panning i have ever had, so full of flavour food like that says I WILL BE BACK

Always such nice thing to eat here. Cant get enough of their scones they are delicious. Very resalable pricing too. We had a nice Quechua and salad. Coffee is good too. A nice selection of cakes for afternoon teas as well.

We called in at lunch time today ordered jacket potatoes and salad. I had ham with mine and my husband had the cheese which was a very generous portion. Price was very reasonable at just over £10. I had a small scoop of Waldorf salad also. The food was delicious and the service the staff gave was excellent. They were helpful and polite and nothing was too much trouble. What I particularly like about this place is, if you are watching the calories, there is plenty of choice and the staff will tailor what they have to your needs. If you're not dieting there are plenty of lovely cakes on offer too. The establishment is clean and cosy and the garden centre is well worth visiting too.

Good coffee. Atmosphere a little clattery as it was so busy. Nevertheless, Dad and I had a pleasant time.

Moorgreen in Greasley hasn't many shops or indeed cafe's but it does have a local jewel that is Reuben Shaws.

When there yesterday with my husband who is slightly disabled . It was very busy but managed to get a table inside. There was quite a long queue though got served fairly quickly even though they were short staffed ( notice by the till). Only had coffees and cream scone. Their coffee is always very nice and of course the cream scone was absolutely delicious. Never ever in all the time we have been going have we had need to complain about anything . Will continue to to go as often as possible.

A regular visitor here, cannot fault the food or drink, today we had an afternoon tea which was throughly enjoyable. Cakes and sandwiches were delicious.

This is a nice little coffee shop within a garden centre. The thing that lets them down is that you have to queue for ages to be served at the till, whilst the people in front of you are getting their coffees you are still waiting to be served. I waited for 10 minutes in a queue on crutches. I think they need to rethink, they have lots of staff milling around but it takes an age to be served, left standing in a queue. Can't fault the food and drink, just keep you waiting longer than necessary.

First class: spotlessly clean premises and delightful staff. I have become a regular at Ruben's and can certainly recommend breakfast.

Popped in for an afternoon coffee and cakes - and what a good choice! A mouth-watering range of freshly made cakes, including gluten free choices, plus a wide choice of hot and cold drinks. Set next to a garden centre with plenty of parking and easily accessible for people with physical disabilities. Made to feel welcome through excellent customer service, and good value for money. Well worth a visit.

We called in for a midday snack whilst passing through. We were pleasantly surprised

Very noisy like a school canteen. Staff shout to make themselves heard. Went 3 times incase it was just one of those days, but it was actually worse.... Won't be going again 😒 Coffee machine is deafening

Really do love coming here for a spot of lunch Had the quiche and salad. Homemade quiche and really tasty and i always have the vegetarian choice. Very filling.

Disappointed by the Horse and Groom Chain pub atmosphere up the road we swapped instead to rubes for a mid-walk lunch and very glad we were too! Great light bites with Quiche, sandwiches, baked potato with large "sides" of salads and cakes. The ladies slipped up on the order as one of the Quiches was sold out and came over asked me if I would like an alternative and later bought some homemade shortcake biscuits as a thank you! We all make slip ups but its how you deal with them that makes the difference. Well done ladies - keep it up. The cafe was full at lunchtime and I would bet it always is, and deservedly so.

My wife and I called in to visit the garden centre and afterwards visited this excellent coffee shop. I had a large piece of carrot cake, my wife a cheese scone both excellent. Have visited many times before and its always very good

I have visited Reuben's a couple of times and always found the food and service excellent. Soups are tasty and I love the quiche and salad options for a tasty light lunch. The kids boxes are a hit with our daughter too! I can highly recommend this cafe for lunch with friends or just popping in for a coffee and cake!

We had come down to Eastwood to see our friends Angela and Andrew. Andrew and I had a lovely walk taking in the DH Lawrence countryside. We stopped at Reuben's for a coffee. We sat outside and a very friendly efficient waitress cleared our table and chatted to us. Andrew appeared with the dinks and a shortbread biscuit-delicious. We sat outside chatting. A very nice coffee, biscuit, service and outside sitting. It is easy to see why it is very popular. incidentally really nice toilets too.

This Coffee House was originally the private house of the owner of the adjacent Garden Centre.The whole complex is devoted to the production of some of the finest plant species available, and in my opinion is unbeatable.I can safely say that I have never lost a single plant which was purchased from here. Unlike most present day Garden Centres,Reuben's concentrates mainly on plant production and not in diverse sales.Although there is a small shop attached.

My husband and I had scones; he had a cheese scone and I had a fruit scone with strawberry jam. The scones were home baked and still warm, crispy on the outside and soft in the middle. Delicious. .

Popped into the garden centre to have a look round,we looked round and bought a potted plant.As we where there we decided to have a coffee and a cake. Service was a bit slow I ordered 2 scones and 2 coffees quiet nice coffee was a bit weak. We sat outside very pleasant.

We dropped in for Lunch after buying plants at the Garden Centre , was 3rd in the queue

Time for a coffee/lunch before enjoying the garden centre. Plenty of free parking. Good fresh food - breakfast, lunch and coffee etc. Reasonably priced plants in the garden centre with knowledgable and helpful staff.

Excellent sausage butty and latte. Nice choice of home baked cakes, panini's, sandwiches and breakfast options. Staff very polite and food and drink all freshly prepared. Although busy service was quick. It's within the garden centre grounds which is worth a walk around as the plant choice is brilliant and look very healthy compared to a lot of other places! Would recommend.

Dropped in for a few bedding plants at Reuben's and the odd potted plant as they sell the best garden border plants and container trees around as they are looked after carefully & watered well and finished off popping in for a coffee.

Great coffee and bacon and mushroom sandwiches, best sausage rolls ever Pleasant patio area to sit with the dog

Lovely food menu, food is delicious and very good quality, does tend to get very busy at lunchtimes though but is well worth the wait.

My friend and I visited here for a catch up, the staff are always friendly, the food and drinks are very nice, a lot of homemade cooking and baking, it's always worth a visit.

This lovely coffee shop never lets me down. Had coffee & cake with my friend and son. As mentioned before the tables are a little close together but we managed to get a table by the fire. The staff here are lovely and very helpful. The food is good quality and the coffee is good. An added bonus if you like garden centres as this is located in Reuben's garden centre. Highly recommend a visit if you are in the area.

We were taken here for a treat by our daughter whilst visiting. Place was lovely and clean, friendly staff and the food we ordered was really nice and freshly made. We arrived at 10 am just as it was opening, within 20 mins the place was almost full (always a good sign). We will definitely be back.

Went for a few plants and a drink.

Visited here before and never been disappointed. Lovely cafe with friendly staff. Reasonable prices and good choice of light bites. As for the garden centre one of the best we've visited.

Best and most delicious coffee, superb cakes and scones and lunches, all made with local ingredients and baked or prepared on the premises. Love it so much I have to visit weekly if I can!

Food and drink excellent but put off going due to slow service and lack of seating. Last time again no seats but decided to sit outside but left after waiting far too long in a queue of only five people. This has happened a few times. Customers waiting for hot drinks at till takes far too long. Beauvale priory only takes orders with payment and so customers aren't waiting for their drinks whilst at till. Works brilliantly and never a queue standing and waiting. Also, clearing of tables needs to be seen as a priority due to the small number of tables. All my family and friends really want this cafe to succeed but all have commented on slow service and lack of seating. Hope this review helps you to understand the possible areas of improvement. All the best ☺️

This is a lovely coffee shop with excellent quality food and drink. The staff are friendly and very helpful. My son said it was the best hot chocolate he'd ever had. My only criticism would be that some of the tables are so close together you can't get chairs around them which limits the number of people who can sit at the table. The fire by the settees is a lovely touch however and gives a relaxed ambience. Would highly recommend although you might want to avoid the most popular times as can get crowded

Spoiled for choice. The quiche is absolutely to die for. Lovely atmosphere and friendly staff. Prices very reasonable

Excellent customer service. Busy, vibrant and pleasant coffee shop with friendly staff. Milky Hot Chocolate was devine with nice slice of Caramel cake all at a reasonable price. Well worth a visit before or after visiting the garden centre.

Always consistently lovely to meet with friends or family for a great coffee and nice homemade food the garden centre is also a lovely walk round.

Been here many many times and the quiche is still the best I've ever tasted!! Staff are lovely, coffee is up there with the best too, will continue to visit regularly!

I have been a regular visitor to Reubens coffee shop ever since it opened and up until my last two visits have found it to be excellent, both in service, very friendly staff and reasonably good value.

Totally overwhelmed by the coffee shop, all pinks and greens inside, my favourite colours. Had a warm fruit scone with little jars of jam and delicious thick cream, scrumptious. Coffee the real stuff, totally happy with the service, polite staff, a lovely place to visit

We have just treated friends to afternoon tea at Reuben Shaw's Garden Centre. Excellent ! Lovely , freshly made sandwiches . Three of us are vegetarian and the lady making the sandwiches took great trouble checking that the fillings were suitable for us.Fresh mixed leaves , cherry tomatoes , and cucumber to garnish. Pork pie for the meat eater ( and ham sandwiches ). And a lovely selection of cake , tray bake , and scones with jam and cream. Together with large pots of tea .

I met my friend here today to have a look at all the Christmas things in the garden centre then we went for hot chocolate and cake, my friend had homemade flap jack and I had homemade carrot cake they were lovely as always as was the hot chocolate, it's always very busy in here but the staff are always polite and friendly and it's very clean. We will be back.....

I'm a regular visitor to this lovely little coffee house and went for lunch last Friday. Ordered a ploughman's and was surprised to see grated cheese on the plate. How ridiculous! I'm not sure who had that idea but they need to think again. The food was very nice though but portions a little small. The staff on the counter were very pleasant and helpful and would recommend it.

Have eaten here several times and the food has always been very good. On my last visit I chose to have the Ploughmans, but why the grated cheese in a small pot on the plate? It just isn't how a Ploughmans should be! On looking back at other reviews there are several other people that have commented about the same thing.

Been here lots of times and it is always excellent. The food is always freshly cooked and delicious. The quiche, bacon butty and the toasties are very good as is the amazing afternoon tea and the selection of cakes,

Nice little coffee shop. Nice breakfasts and lovely cakes :) clean and staff are friendly.does get busy at peak times as only small. Indoor and outdoor seating.

This was our 2nd visit and it didn't disappoint. We had a delicious home made quiche with a very tasty salad. The service was excellent. The staff were lovely and very helpful. I can recommend the home made cherry scones with jam and cream! Delicious!

Shocking wait. A bacon butty and omelette, 40minutes, could have understood if they were busy! Omelette was nice but disgraceful service

Casual eating, which is a little expensive for what is provided , however , it is good food , and it's often very busy, being busy, it is often noisey so no quiet table in the corner.

I visit this wonderful coffee house regularly and have always found the drinks and fresh cooked food to be lovely and of a high quality.

During our visit to this superb garden centre we decided on coffee and a small meal.

We love our sat morning breakfasts -we go every week.great food great staff but please bring back the "dynamic duo" as in Paula and Lucy together on the main till -caring,efficient,smiley,and they bounce off each other to make our Saturday mornings brighter.

We visited Reuben's Coffee House at Moorgreen Garden Centre for our second time and the food and service was just as good.

This little Garden Centre Coffee Shop is a real asset to Moorgreen. From Coffee & Cake to light lunches everything is freshly made and well served. Only problem is it is always Busy!!!

Called in after using their (also excellent) garden centre. This time for homemade cakes and coffee. Ten out ten for food, staff, cleanliness and atmosphere. Have eaten here regularly and the food is always perfect.

This wonderful Coffee House never fails to impress. Always friendly & helpful staff at hand & the refreshments are always delicious. There's a super outdoor covered area where dogs are catered for with tie up points & fresh water for free.

Love this place for a number of reasons. Firstly, I met my soon to be husband here for coffee, that has to be enough to make anywhere special. However, the food is delicious. Homemade quiche is delicious and the cakes are wonderful. It can be rather busy but the staff are always very pleasant. We always go there on the anniversary of our first meeting and many other times in between

Just the place for a quiet cuppa and delicious cakes after a busy day of shopping. Although it was almost closing time the staff did not hurry us and we enjoyed delicious coffee and walnut cake and pecan and chocolate cake with a refreshing pot of tea each. The surroundings were very comfortable and attractive and the staff were very welcoming and friendly despite having had a busy day. We rounded off our visit with a trip to the garden centre adjoining and were tempted into buying plants at very reasonable prices. Well worth a second visit.

My husband and I often call at Reuben's ,sometimes just for a cuppa - though we always seem to end up with a cake or a freshly made scone - they are delicious. Sometimes for lunch - the quiches with a full salad are not to be missed. We have also treated friends and family to lunches or afternoon teas on special occasions such as birthdays.

We have patronised this lovely tearoom since it opened. The Coffee House is very popular, and the food is of good quality. However, the counter service (no table service), can be dreadfully SLOW, and this can tend to lead to frustration! The staff, although very pleasant and helpful, seem to be very disorganised - which can marr your visit!

I have eaten here once before and again the food was excellent. Also whilst there met some friends. The staff was efficient and polite. Not rushed to leave.

Service slow no breakfast as no fried eggs. Unbelievable long cue. Should be more organised and have someone making the drinks. There was a few of them behind the till tripping over each other.

Having recently visited for lunch and for coffee and cake, i can definitely say the food is wonderful, its good value and the place has a relaxed, friendly atmosphere.

Called in coffee house after visiting garden centre for a light lunch. Found it to be a pleasant airy little cafe which was very busy,always a good sign. My good lady had the quiche with side saladwhich she thoroughly enjoyed with a pot of tea .My choice ruined the visit. I had the Traditional ploughmans which was an absolute joke. I love my cheeses and have ploughmans on a regular basis but no blocks of cheese just one small dish of grated cheese !!! The ploughman around Moorgreen must have took cheese graters in their snap tins. When the waitress came to collect the plates i informed her that i had never had grated cheese on a ploughmans and what i had was basically a cheese salad. Astonishingly she said that many customers had said the same!!!! I would love to know why the cafe cant get the message that ploughmen never had cheese graters!!! Having said that would go again but just have a sandwich. Interested to see the managers take on this.

Lovely light , airy cafe serving delicious cakes , scones , sausage rolls and lunches and afternoon teas . Very polite and friendly staff ,clean loos ,ample parking , can get busy but worth the wait. The garden centre is well worth a visit as the plants are fresh and well tended.

A excellent coffee house,we had salad etc a pot of tea,and there superb cakes my what a delicious lunch it was I was really impressed with this place,didn't realize the place was even there so glad my husband found this place worth the visit

Lovely home made sausage rolls and cakes, great sizes and lovely accompanied by a fresh coffee, only downside when I visited was the wait for the sausage rolls as they wasn't ready when the coffe shop opened. Other than that fab

Well worth a stop in this cafe. I've always enjoyed their quiche and salad very good portions definite value for money. Comfortable clean nice coffee and cakes