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4.6

Based on 1.079 opinions finded in 4 websites

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Nº 56 in 432 in South Ayrshire

Nº 9 of 91 British in South Ayrshire

CUSTOMERS TALK ABOUT DISHES WITH..chickenfilletcreampayfishcookedroastcanapeschocolatecheesebeautifuloldcoffeesteakmustscallops

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Lovely afternoon tea overlooking the sunny gardens in Troon. Great staff in classy hotel and restaurant.

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Ian McAlpine . 2024-10-27

MORE AT Google

Can't really fault our stay, the food was amazing, the room was immaculate, the reception service was excellent. I felt the service where we had our lunch was not so good. The staff seemed to be inexperienced, and I felt you had to approach the staff. There was also a wedding on and I dare say that wouldn't help matters. We're coming back to stay on the 18th November for the xmas extravaganza, and look forward to seeing you all.

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Graham Davie . 2024-10-15

MORE AT Google

Don't stay here if they are having a wedding! Stayed here in August 2024 for 3 nights as part of a golf trip. 2 of the 3 nights we stayed were when they had weddings. Both of the wedding nights included playing of music passed midnight and one of the mornings we had to wake up at 6AM to make our tee time. There was no ability to provide reasonable quiet enjoyment, which would be expected at a "4-star" establishment. I am sure this is a decent wedding venue, but if you are staying here on a vacation, I would first ensure they aren't having any weddings unless you plan to stay up late anyways.

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Michael Przybylowski . 2024-10-15

MORE AT Google

It's my second time having lunch and I love it. The food is always amazing and the service is excellent.

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Andrea Cassalett . 2024-10-14

MORE AT Google

Went to Loch green house today for lunch with my husband. Staff extremely pleasant and attentive.Beautfil hotel. Beautiful surroundings. Lawns and gardens perfectly manicured.. and the lunch was delicious. Thank you for an amazing experience. We will be back soon.

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Marie Lyse Bain . 2024-10-09

MORE AT Google

Only went for a light lunch. Friendly staff. I had sourdough with prawns and salmon. Best I've ever tasted. Thoroughly recommend.

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Jim Baxter . 2024-10-05

MORE AT Google

Stayed here a couple of nights for a family wedding breakfast excellent cold buffet starters and fried breakfast table service and it was first class foods and attentive service also Had a evening meal and it was exceptional Superb quality ingredients cooked by chefs who know get the best out of them The best apple Tarte tatin ever

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Roberto Iannotti . 2024-10-04

MORE AT Google

The Lochgreen Hotel is a beautiful hotel. We ate in the main restaurant and had a very good meal. The experience was slightly let down by the service, especially towards the end of the evening when virtually no waiting staff were around. At one point I thought I might need to go into the kitchen to get someone. Receptionist also lost all enthusiasm by the end of the evening, she only barely said goodbye. Staff need to keep standards up until the place closes.

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craigpatt . 2024-09-24

MORE AT TripAdvisor

Had the pleasure to dine here based on an overnight in the Hotel Staff were extremely friendly and very courteous. Nothing was a bother to them. The menu was very good it had some great choices that, in some cases, can be difficult to decide what to have We had a white onion velouti as an Amuse- Bouche and it was delicious, followed by scallops, chicken terrine, our mains of Rib-eye and Lamb again were outstanding I will be delighted to recommend this to our friends and family We will definitely return 10/10 all round

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foodie56 . 2024-09-11

MORE AT TripAdvisor

Absolutely outstanding Is Lochgreen Hotel , at my Daughters chosen Wedding venue, a dream come true, beautiful settings , Absolutely dream place internally , lovely rooms , Food is exquisite, Staff are delightful and can't do enough for you.Highly Recommended. Thankyou Lochgreen for an amazing experience ❤️

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John Cheape . 2024-08-07

MORE AT Google

Having been here several times, we know that it can be hit or miss ( at weekends there are weddings and the regular service can suffer ). The team shut me up this weekend, Everything was exceptional, the staff, the service, the attention to detail and THE FOOD ! We were washed away with the whole experience and walking out of the door , we booked again. A special thanks to the head chef and his team. Absolutely stellar delivery.

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MannyPee . 2024-08-04

MORE AT TripAdvisor

Fabulous meal and service. Wonderful place !

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Susan Kent . 2024-08-04

MORE AT Google

My wife & I went for Sunday lunch. As always the food & service were outstanding.

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Andrew Marshall . 2024-05-26

MORE AT Google

After being introduced to the experience of fine dining and the stories that can be told through food by my wife, I have really come to appreciate the joy of eating the creations of great chefs. I never thought I would become a foodie, but here we are. The quality on offer at the prices the Lochgreen charges, I feel like we robbed the place. From the moment the Amuse-bouche arrived, we knew exactly what Stephen and his team were about. This was going to be a flavour filled night. I started with the duck, and what an adventure in texture and flavour it was. At least 2 minutes were spent just admiring the presentation and the wondering how it should be unpacked through the foam. My wife was equally impressed with her Ham Hough and sourdough. I feel like these two starters showed the range of complexity the Chef was willing to take, but that the focus of both was simple flavour. Our main, the venison, was hands down the best venison I have ever had the pleasure to eat. It was almost like the deer had been raised exclusively on beetroot and fine cigars. The smoke and sweet flavours came together to really capture the wilderness you would associate with both the life and death of the animal. I can't comment on the dessert as it was almost exclusively dairy filled, and I was also too stuffed to eat another bite. 12/10, we can't wait for the new menu so we can come back, so lucky to have this on our doorstep.

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Dave G . 2024-03-28

MORE AT TripAdvisor

Attended a wedding at Lochgreen. Beautiful venue.

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Roseanna Finlay . 2024-03-20

MORE AT Google

Stunning interior, beautifully designed with very well trained friendly staff. Value for money, spot on for lunch. I had the sea bass which was very small and thin ( had larger in Glasgow yesterday) which was rather swimming in sauce - tip - ask for it in a jug.

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Ingrid J . 2024-03-16

MORE AT TripAdvisor

Went with my wife for afternoon tea. Lovely setting and all the food really nice, but oh my god what amateur service! From arrival, we had to park the car in the woods and walk to the hotel as the drive was blocked by a bus and wedding party guests, pure chaos and one young female member of staff in complete disarray over what to say or do. Welcome was ok and seating in restaurant really nice with views over the lawn gardens. Service slow and staff seemed completely at odds with each other. Afternoon tea finally arrived and quality was excellent, unfortunately tea and coffee took way too long to arrive to go with this. No refills offered and had a job trying to catch the attention of any of the waiting staff to get another cup of coffee. Trying to pay the bill proved impossible as the waiting staff continued to run around in a disjointed state. Eventually we gave up and my wife went up to the bar to pay, only to wait and wait for any of the staff to engage with her. Lovely venue and lovely food, but the service is a major let down, to the point where I’m not sure if we’d go back. Noticed a women complaining about the service as we were leaving, and a nice family group sitting adjacent to us were treated dreadfully, having asked for drinks at least 3 times and receiving nothing after more than half an hour. Lochgreen seriously need to up their game with more attentive and professional staff. PS can I point out to Serge or Sergio the senior waiter, that in 2024 it’s not appropriate to put his arm around my wife’s shoulder to chaperon her to our table!!

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Alex M . 2024-03-09

MORE AT TripAdvisor

We visited Lochgreen for dinner for my sister's 40th birthday and had a fabulous evening. We booked our table for 6.30pm, were greeted at the front door and offered a pre-dinner drink in the newly renovated bar area. We had some cocktails and made our dinner selection here before being shown through to our room. The service was wonderful from start to finish and the food was delicious. Highly recommend you visit.

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Mhairi Clare Bradley . 2024-03-04

MORE AT Google

beau décors service très bien menu de noël mélange de gouts a l anglaise toujours un peu curieux pas toujours convaincant

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lamie . 2023-12-30

MORE AT TripAdvisor

A fantastic addition to the property is the cocktail bar, it’s like it was there from day one , such is the standard of the work. The food in the restaurant was so well done : the quality of cooking, the seasoning, the presentation and ultimately its consumption. Rarely , as a group, have we destroyed food as a group and had no reason to question anything served to us, it was that good. Staff were absolutely outstanding. Well done to all concerned. Another visit will be on the planner forthwith.

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MannyPee . 2023-12-17

MORE AT TripAdvisor

We had a really enjoyable dinner at Bisque. Whilst the dining room looked somewhat old school formal, the atmosphere was not. Service was particularly attentive. The signature bisque starter was very good, main courses of sole (special of the day) together with a generous green vegetable side dish, excellent. With little room left we shared a tarte tatin dessert. Our meal, was marginally more expensive but superior to that we had at the nearby Piersland hotel.

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Tony S . 2023-08-05

MORE AT TripAdvisor

Food and drink was great, unfortunately the staff were very inattentive and slow. We had a table for 12 and it was 20 minutes to get served drinks.2 seperate people told me theyd find someone to take the drinks order rather than taking it themselves. The fish of the day platter was fantastic I cant fault the food at all.

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joen811 . 2023-08-04

MORE AT TripAdvisor

Expensive for what you get. We both had Monkfish which was lovely but the salad salsa and chick pea sides we recognised as part of a gusto recipe that we make often. I was particularly disappointed in the children's menu. The children both had pizza which was a frozen Chicago town pizza. I would expect this at the likes of TGIs but not a prestigious hotel charging prestigious prices! We were married here and have spent a lot of money at the hotel over the years. We left disappointed!!

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754kirstny . 2023-06-02

MORE AT TripAdvisor

If you want the ultimate afternoon tea you have to visit The Study at Loughgreen Hotel. Food and service 5* served by Liz and Sylvia they were both very friendly and were always on hand to ensure you had the ultimate dining experience.

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Frank H . 2023-05-28

MORE AT TripAdvisor

Had a great lunch here at the weekend. Starters were wonderful, especially the Roquefort Cheese Royale. Simply stunning. The wine was beautiful and the service was just perfect. The surroundings wee also commendable as they looked absolutely spotless. Overall I’d say it was one of the best meals we have had in very long time.

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michaeldS9515EM . 2023-04-09

MORE AT TripAdvisor

Food choice OK but sparse. Teenager was burger, as the rest, unless the over priced steak was purchased, wasn't for her. The burger to be fair was delicious. Over priced starter of a few berries and a quinel of sobet was to say the least, ouch. The bisque was nice, the oysters to die for, the lamb was perfect. Good portions for a lunch but a better varied menu would make me go back.

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Paddy F . 2023-03-22

MORE AT TripAdvisor

Fabulous cooking in a really nice setting and amazing value if the market menu is on. We will definitely be back here.

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J5280OLcraigd . 2023-03-07

MORE AT TripAdvisor

We eat in France a lot. Bisque could easily be placed in France and would complete without any problem. The food and service were brilliant. One of the best meals we have eaten in the UK

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David C . 2022-07-31

MORE AT TripAdvisor

lovely spacious dining room, attentive staff, interesting menu and good wine list as you would expect.

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Karen B . 2022-04-22

MORE AT TripAdvisor

An interesting menu, and deliious food ! Lovely setting and very good friendly service. The venison was excellent .

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Michael F . 2022-03-24

MORE AT TripAdvisor

We ate in this superb restaurant while staying at the hotel on Valentine's Day. There was a special set menu for the Valentine weekend at £45/head. It was certainly fantastic value for money - we both enjoyed amazing food. I had the prawn, lobster and smoked salmon cocktail, hubby had seafood bisque. We both had peppered sirloin steaks (£5 supplement), followed by the grand assiette of desserts. All simply delicious.. The restaurant has a lovely ambience, the music is not loud but is audible, the staff are attentive and pleasant. We had a lovely bottle of Malbec and after the meal, had coffee and petit fours in the lounge. A truly scrumptious treat..

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CJTGlasgow . 2022-02-16

MORE AT TripAdvisor

We arrived for lunch at 13.30, and were still awaiting dessert at 16.00 hrs. Good food, to die for, but the service was very poor.

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Jane C . 2021-12-28

MORE AT TripAdvisor

I think this is the first time I have reviewed somewhere twice . We have enjoyed it so much I think it deserves another glowing report . My wife , son and myself have had nothing negative to say from our visits .All staff friendly and efficient . The food is very good and fairly priced . Salted caramel creme brûlée gorgeous indulgence. Great ambience.

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kirstydog . 2021-10-04

MORE AT TripAdvisor

Visited on Saturday and really looking forward having heard some good reviews. Setting great and service superb food very disappointing. Starter of goats cheese and beetroot salad average and a tiny portion. Main of veal just ridiculous portion size. I thought the biggest con of last century which was nouveau cuisine had died but apparently not. I estimate that there was about two ounces of veal on my plate (imagine about one quarter of a normal sized 8 ounce steak) and a tiny amount of vegetables which at £28 was somewhat annoying. I genuinely think that the food on my plate would have fit into two tablespoons. Desert looked pretty but quite tasteless. At approximately £50 per head for three courses grossly overpriced and will not be going back. I will be having some interesting conversations with friends who recommended this restaurant. If you want somewhere to impress through the grandeur of the venue and the attention and professionalism of the staff then this is the place but don’t rely on the food.

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mphelps1064 . 2021-10-03

MORE AT TripAdvisor

It’s one of our favourites, but it went spectacularly wrong tonight ; starters were fantastic, but when your plates ( for the main ) are nuclear hot , there’s something wrong in the kitchen. As a result, two beautiful dishes were overcooked, over seasoned and...

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MannyPee . 2021-08-13

MORE AT TripAdvisor

We thoroughly enjoyed our Sunday lunch yesterday. Beautiful hotel - a very pleasant step back in time to an age of refined dining. Enjoyed a delicious mixed grill and an amazing trio of desserts. Responsive and pleasant staff.

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Andrew40 . 2021-07-05

MORE AT TripAdvisor

Don't normally go for a Vegetarian main (normally stick to steak) but something caught my eye and my stomach wasn't disappointed. I think it was a roast beetroot main but the combination of ingredients and the cheese was exquisite.

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John T . 2021-07-04

MORE AT TripAdvisor

My husband and I enjoyed a fantastic meal at Bisque yesterday. There was a warm welcome on arrival and the staff were excellent. The food itself was delicious, I had perfectly cooked calamari, the rack of local lamb and the salted caramel tart, even the...

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KPR99 . 2021-07-02

MORE AT TripAdvisor

A wee gem at Troon we discovered, enjoyed a lovely evening dining at the restaurant, will be back again

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chaiw2015 . 2021-06-11

MORE AT TripAdvisor

Our first visit to this Hotel, helpful and pleasant staff on arrival, we had our evening meal in the restaurant, WOW can not wait for tomorrow evening. Started with the Scollops which were unbelievably fantastic, cooked perfectly then followed by Sole, which again was cooked...

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jarryhj . 2021-06-10

MORE AT TripAdvisor

Literally perfect. Every course ( inclusive of 2 complementary starters ), was beautifully prepared and presented. You know it’s good when the background hubbub is barely discernible because of the food in front of you. Can’t recommend it highly enough, which presents a problem in itself : it may be more difficult to get another booking. There was people in and around us who traveled from afar for a booking in this fine dining room. Can’t say I blame them.

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MannyPee . 2021-05-29

MORE AT TripAdvisor

Glad your back, delighted to see so many old faces, as the service is excellent. The £19.95 two course lunch is great value, even your mocktails are great..looking forward to our next visit although still no alcohol allowed

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Cartvale . 2021-05-08

MORE AT TripAdvisor

Our first outing post lockdown. A lovely place . Dining room is beautiful . Classy and relaxing. It was so good to eat out again . We both enjoyed our 3 courses . My stand out was the pineapple rum baba with chantilly cream ....

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kirstydog . 2021-05-06

MORE AT TripAdvisor

We visited on the 26th April- first day after lockdown. Everything was perfect. The food, the decor, the service. I’ve been to Lochgreen many times over the years but surely this was the best yet- despite no alcohol permitted indoors. Well done to everyone. I...

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Annesquirrel . 2021-04-26

MORE AT TripAdvisor

The ambiance is still excellent even during Tier 3 lockdown, staff attentive as always. Food fantastic, The portions are just the ideal size for lunch. A pity you cannot add a glass of wine to enjoy the food, but the whole experience more than makes...

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Cartvale . 2020-11-15

MORE AT TripAdvisor

What an excellent lunch we were treated to at Bisque. We both had three courses and they were all delicious. The staff were attentive and friendly. The restaurant had a more pleasant atmosphere than we were expecting too. Also the lunch menu is very reasonable...

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AyrshireDiner365 . 2020-11-14

MORE AT TripAdvisor

Came today for lunch. Food is excellent! On the other hand service is absolutely dreadful!! Serving drinks just seems to be a problem. And even when staff are reminded we were still waiting it just did not happen! Sorry but suggest they go to bring...

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Jamsie64 . 2020-09-25

MORE AT TripAdvisor

Visited for lunch as a group of 4. Booking recommended...... friendly and professional reception and shown to lounge for leisurely pre lunch drink Very attentive staff and menus provided prior to going through to restaurant. Well laid out Covid Safe tables and beautiful outlook into...

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ScotlandRosslea . 2020-09-15

MORE AT TripAdvisor

We really enjoyed our dinner at the Bisque restaurant. The food was very tasty; our steaks cooked absolutely to order and beautifully served. The side order of chips ( Pomme Frits) were exactly what I wish all chips tasted like I particularly enjoyed my Scallop...

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Alanthebairn . 2020-09-14

MORE AT TripAdvisor

Took some friends for lunch at Lockgreen Hotel , the food was excellent and the ambience in the restaurant it’s very good. Excellent place to go for a special occasion with open fires et cetera.The only downside to our lunch was that one of the members of staff in the restaurant very rude,

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TomLyn66 . 2020-09-04

MORE AT TripAdvisor

We came in for dinner and it was perfect. I had scallops to start, my husband had chicken sausage. We both had fillet steak for main. It was absolutely perfect, and service was great. I hope to be back soon

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LorrR2011 . 2020-09-04

MORE AT TripAdvisor

Booked a table, on arrival sat in the lounge had a drink and ordered courses. After fifteen minutes escorted to the restaurant. Immediately the staff were attentive bringing a selection of breads,oils, butter also a gazpacho taster. Our first courses arrived, the scallops were delightful. The main course a filet was cooked to perfection, only issue, the pomme frites were delayed. Overall a relaxing pleasant experience, standards have improved and would recommend this experience

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Cartvale . 2020-08-26

MORE AT TripAdvisor

Back to its best , food was first class staff and attention to detail outstanding. Cleanliness second to none , food really good after being let down a few times before . Looks as if house back in order

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browns1960 . 2020-08-23

MORE AT TripAdvisor

But the overall experience was worth the money. When we are passing fork loads of food between us, for every course ? If you want to remember a special occasion ( and telling them is not required ) , book Bisque, revel in the decor and ambience and do your stomach a favour. Exceptional food, beautiful surroundings. My new venue for special nights with my better half.

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MannyPee . 2020-08-09

MORE AT TripAdvisor

Excellent service from every single member of staff at both the Spa and restaurant. We were treated incredibly well and the food was amongst the best that I’ve ever tasted. Excellent value too for the Spa and lunch menu deal. We were treated to some of the chefs bread and butter which is an absolute must if it’s offered to you too. Well done Lochgreen - can’t think of any Ayrshire hotel that provides a better service or quality of food.

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theh777 . 2020-03-16

MORE AT TripAdvisor

the evening meal was exceptional the attention to detail was all but perfect. really lovely with canapes and small cup of soup prior the our starters!! (GLASS OF BUBBLY) also included

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elizabethmV3595TE . 2020-02-21

MORE AT TripAdvisor

We were a family group of eleven celebrating my birthday. From the moment we arrived until the moment we left the staff could not have been nicer or efficient. Everyone enjoyed their meals, in fact one family member said that it was the “best meal” he had ever had. We shall certainly be returning.

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molly894 . 2020-02-02

MORE AT TripAdvisor

We had lunch for 4 at Lochgreen. We received a very friendly welcome and invited to sit in the drawing room. Menus and drinks were brought but at no point were we rushed. We chose from two different menus which wasn’t a problem. Presentation and quality were both excellent and staff were most attentive particularly Parmveen. A most enjoyable lunch which we shall repeat soon hopefully

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lesleys438 . 2020-01-27

MORE AT TripAdvisor

I held a family Christmas party for 22 people at Loch Green House on the 28th of December in Turner Room. Everything was fantastic from start to finish. The staff were warm and welcoming. The food was great and we had a really lovely time. We will definitely be returning next year for our annual get-together.

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Jeannie1939 . 2020-01-15

MORE AT TripAdvisor

We had a lovely lunch, great welcome on entering the establishment, which is beautiful from the gardens outside to cosy & lovely interior. Canapés were delicious in the lounge before entering the dining room, warm bread was served with an absolutely amazing three course lunch the 2 servers were so attentive. We then had coffee & tea & mince pies in the lounge. The whole experience was fantastic!! This is our 3rd New Year Lunch and hopefully be back next year. Thank you to all the staff!!

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Sherilyn M . 2020-01-05

MORE AT TripAdvisor

We ate here while staying in the hotel. Food excellent and varied. Wines a good selection and staff professional yet friendly. I wish we lived closer

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toniShanghai . 2020-01-03

MORE AT TripAdvisor

I went to Lochgreen for the Sunday Brunch. The hotel and grounds are stunning. The serving staff were plentiful, professional and friendly. There was a good selection of starters, main courses and desserts. The food was of a good standard and value for money. One point of improvement is the chefs serving the buffet appeared to be texting each other from one side of the room to the other, hence the four out of five.

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lritarue . 2020-01-02

MORE AT TripAdvisor

Went for New Year experience. Warm personal welcome at the entrance before pre meal drink. Before the meal we were treated to the Maybole Pipe Band playing for us. Well done to them. Fantastic 5 course meal. The tender steak was a highlight for me as was the red wine Pinotage. Danced away the night to 2 piece group with a good female singer and great tunes. Staff were friendly and attentive. Well done to everyone.

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Mick R . 2020-01-01

MORE AT TripAdvisor

My wife and I enjoyed every moment of our evening at the Hotel and Hogmanay Dinner. Staff gave us a lovely welcome and complimentary bubbles and canapes, the menu was excellent and appreciated the presentation of the food. The Restaurant staff were attentive and ensured we made sure we were well looked after. Look forward to returning in the near future. A good New Year to all management and staff at Lochgreen

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Alexander L . 2020-01-01

MORE AT TripAdvisor

Party of 4 adults with 2 kids visited for Sunday lunch at the start of December. Service was absolutely horrendous and the attitude of the restaurant manager was quite simply RUDE. I'm not even going to start to write here about everything that went wrong but it was catastrophic for Lochgreen's standards. Having visited many times over the past 25 years, something has gone terribly wrong recently. Not one for slamming local businesses and definitely not one for writing poor reviews, we have emailed twice and they have been ignored and my mum has spoken to the Chief Executive's PA and we have yet to hear back and that was a week ago. Fingers crossed they get it sorted out soon as it would be a real shame to see this being the norm for such a lovely establishment.

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mazg2014 . 2019-12-30

MORE AT TripAdvisor

Lochgreen House Hotel and restaurant has never failed to impress me and today was even better than expected from start to finish. Thank you Team Costley, the hotel looked amazing the Service was exceptional, and the food simply amazing and my guests were very happy indeed, a memorable afternoon for us made to look easy by the experts Thank you so much. Mo

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mo13790 . 2019-12-30

MORE AT TripAdvisor

We had a family Christmas day lunch at Lochgreen House Hotel and the food, service and all staff were fantastic. We were made very welcome on arrival and timing was spot on throughout the delicious meal.

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jacklN1066GU . 2019-12-28

MORE AT TripAdvisor

We chose the new 'Bisque' restaurant at Lochgreen for our family Christmas dinner and it certainly lived up to our previous visit. Simply superb! Fantastic Christmas dining experience without a doubt. I started with the signature Bisque dish which is exquisite, so tasty! The Turkey with all the trimmings was succulent and cooked to perfection. Great selection of dishes for a Christmas day menu, including Turkey, beef, lamb, fish and vegetarian, with desserts to die for! The atmosphere was cosy, Christmassy and welcoming. Great service and nothing was too much bother.

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Travellertec . 2019-12-26

MORE AT TripAdvisor

Food was very good but worse service I have ever experienced at Lochgreen....such a disappointment, staff seamed all over the place !!

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lord_lynn . 2019-12-26

MORE AT TripAdvisor

This was our first Christmas dinner dining out and yes 2019 was maybe not the hotels best year after reading previous reviews but the bigger picture needs to be taken into account! I may also be the only one to give a good review but feel I have too after seeing so many negative comments.

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MazMac5 . 2019-12-26

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Attended with my family as a party of 8 on Christmas Day for dinner. You will see some reviews below expressing how much of a disaster this was, but words cannot accurately describes just how badly wrong this went!

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scottw818 . 2019-12-26

MORE AT TripAdvisor

We were a party of seven who went for Christmas lunch. The experience was an utter nightmare. The service was appalling and the food mediocre. We left like several others before dessert was served and had a refund. They ruined the christmas experience of many families. Shame on them. Avoid this place, there are other places nearby who can only do better.

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topdoc55 . 2019-12-25

MORE AT TripAdvisor

I’m just back from dining here tonight and can safely say it was the worst service I’ve ever experienced.

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Ilikefood583 . 2019-12-24

MORE AT TripAdvisor

I came here for the food, but had the legs taken from under me by the professionalism of EVERY single member of the house staff ; to a person, nothing was a problem. In fact ( and this was the definer ) , the intuition was Olympic grade.

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MannyPee . 2019-11-02

MORE AT TripAdvisor

We had afternoon tea here and found the whole experience superb. On arrival the reception staff were so mannerly and helpful. The restaurant was immaculate with plenty of room at the table. The serving staff were very pleasant and helpful and food was absolutely delicious. There was no hurry and we were allowed to sit as long as we wanted as there was no limit on the time you had your table. I would definitely recommend this place for afternoon tea and at £40 for two persons it is reasonably priced.

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Kengolf12 . 2019-10-23

MORE AT TripAdvisor

This is a dining experience rather that just out for dinner. Exceptional food, beautifully presented and served with flair and panache. Believe me.....my dress size tells how well I know my food......I am too much of a lady to disclose the numbers!! I teach hospitality and these folks know what they are doing . Treat yourself, you are worth it.

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Navigator256144 . 2019-10-01

MORE AT TripAdvisor

Stayed over for two nights for a wedding. Dinner was superb, food and service faultless but Sunday’s breakfast was a battle zone, long waits to be seated and for everything else, empty dishes on the starters table that were not filled up despite requests, wrong breakfasts served and even an empty coffee pot served to one table! The waiting staff didn’t seem stressed or rushed but the chaos was not resolved even with the Front of House Manager serving tables.

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bobmL1122XS . 2019-09-30

MORE AT TripAdvisor

Having dined at the restaurant previously, we were expecting the same high level of food quality & service as before.. However, things seem to have gone downhill some what! Our meal was honestly disappointing! But the main reason we shan’t be returning is the poor service we received from the younger male staff members that evening! Our server decided to make a derogatory comment about my daughter to his colleague whilst still within earshot and both he & the male at reception - as we were departing - were decidedly condescending towards us, unlike the more mature staff, who they might like to take a lesson from! Not the friendly, welcoming atmosphere we prefer to dine in!

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RubyRosie67 . 2019-09-18

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Just been for dinner at lochgreen house, what can I say ? Unpretentious, relaxing, fantastic food but most of all, everyone is made to feel very welcome. Great staff and great food.

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654robbiea . 2019-09-01

MORE AT TripAdvisor

The food was very bland and tasteless the chief wants to take lessons on how to cook. I have stayed at some of the best hotels in the world and I give this hotel 2 stars

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Louis W . 2019-08-19

MORE AT TripAdvisor

We arrived late and were made very welcome.

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Grangerob . 2019-08-04

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My wife and I recently celebrated our wedding anniversary by having dinner at Bisque at Lochgreen. Immediately on our arrival the staff made us feel extremely welcome. We were taken to the lounge where we were given the menus along with complimentary glasses of champagne because we were celebrating our anniversary. The food was exceptional, every course had unexpected bursts of flavour. Attention to detail was first class and the staff were very friendly and attentive without being intrusive. The restaurant has been refurbished since I was last there and I found the decor and atmosphere really pleasant. I cannot wait for our next special celebration so I can have an excuse to return!

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JayCeeCee . 2019-08-03

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A delicious breakfast served by caring and attentive staff. Some building work has caused a temporary change to dining which means a little of the high end service had disappeared. Not quite the relaxing comfortable experience it used to be. Buffet table was nearly empty when I arrived at 7.20. Difficult other customers returning food they didn’t like the look of meant my breakfast was slightly delayed. All in all a very good try and certainly won’t stop me eating here again.

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ToucheTurtles . 2019-07-23

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Not having visited Lochgreen for some years, my husband booked us for a ‘date night’ dinner. On arrival, first issue, difficulty in finding a parking space as they were catering for a wedding as well as regular diners, ok not a massive big deal but irritating nonetheless!

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JMShedden . 2019-07-21

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I have lunched/dined and stayed at Lochgreen and have always found the staff charming, professional and the food excellent ( as one would expect in such an establishment). However, my luncheon experience today was disappointing, not a smile from those serving us! Drinks to start in the lounge fine! After choosing from the menu, we were taken to our table and our starters turned up quickly! Not, I agree, grounds for complaint, but unfortunately no wine was brought to us! Our starter plates were cleared and presto our mains arrived still no wine list! I had to ask for a wine list and by the time our wine came our food was cold! Very, very unprofessional! I, myself would have sent the food back, but I was being treated to lunch and did not want to embarrass my host, who herself was too pleased!

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Liz D . 2019-07-15

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We had a delicious lunch last Friday. Lovely welcome and perfect service from various young men. Lovely dining room with crisp white table covers. We both loved the menu and had pea soup and hot smoked trout for starters, our mains shellfish risotto and citrus sponge puddings served with lemon curd ice cream. Every dish was delicious and beautifully presented. A real treat in lovely surroundings with such pretty well kept gardens

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ajkedar . 2019-07-14

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Not cheap but then in such a salubrious establishment you do not expect that. Service excellent, quality first class, ambience second to none. If you wish to treat someone special then look no further.

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GlasgowRobert . 2019-07-11

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Visited as a group for a birthday meal. Service was excellent, every member of staff i passed said hello and were very friendly. Starting with canapes which were delicious. Fairly busy but staff were attentive. We had three courses then coffee and petit fours in the lounge. Lovely setting on a nice sunny day.

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swish53 . 2019-06-25

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Food was very good and the restaurant looks fantastic. I found most staff pleasant enough but to be a really top restaurant they need to be more professional. I will be back for sure though as there are some great sounding dishes I need to try.

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JJMcG67 . 2019-06-04

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Visited the newly reburbished restaurant at Lochgreen 'Bisque' on Saturday for lunch. The decor was astoundingly beautiful, with sparkling chandeliers catching the sun and luxurious seating. An added bonus were the views over the stunning gardens. To start, I had the warm smoked Trout, delecate and delicious! My main was the Chicken and Wild Mushroom vol au vent with white asparagus and my friend, the slow cooked Beef Chilli con Carne with Avocado. Both dishes were simply melt in the mouth! Dessert...not to be missed, the Apple Tarte Tatin. Finished off with a great coffee and petit fours. The service was charming and unobtrusive with drinks chilled to perfection, great value too. With innovative dishes and relaxed ambience, the whole experience was unforgettable and I cant wait to go back for dinner!

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Travellertec . 2019-05-28

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We stayed in the hotel and booked into the restaurant! Really good food from starters to dessert , couldn’t fault the food or the service

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jimmycfc61 . 2019-05-20

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Booked a table for two for a dining experience.

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Clipper1969 . 2019-05-14

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I have been a regular of Lochgreen for many years but had not visited for a while. I had heard that the restaurant had undergone a refurbishment so thought I would give it a try. On my last visit both the service and food were excellent. This visit was a huge disappointment.

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FM10841 . 2019-05-13

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The food is really good and unlike other places in troon a good sized plate full ... good atmosphere and great outdoor area for kids to play

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W4152VHmargaretl . 2019-05-08

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Went for dinner on Saturday night to the new restaurant. What an amazing restaurant. Great atmosphere and beautiful surroundings. Dinner was perfect! The new menu is top class and head chef Iain Conway has excelled himself with a variety of amazing dishes. The staff were very polite and attentive and will definitely recommend to friends and family. Will be back soon!!

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MissM1173 . 2019-05-06

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Most probably one of the nicest hotels you will ever stay in (try and stay in the old rooms). The food and service are nothing short of exceptional.

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TheCronicle . 2019-04-06

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We had a night away at Lochgreen gifted to us from our daughters and we laughed coz we live so close yet we’d never been.

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Countrybumpkin060 . 2019-04-03

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Went for our anniversary wanted something a bit more special and it didnt dissapoint.superb meal couldn't fault it the venison was gorgeous so was my husbands beef .very attentive staff polite friendly

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valdavie . 2019-04-02

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Great food, lovely service and a wonderful setting! Mum & I had a fabulous lunch and would highly recommend. Apparently another restaurant is to open there next month. Will definitely be back.

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. 2019-03-31

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Haven’t been here for a few years although it’s very close . I must say I was pleasantly surprised! The hotel itself is very nice and the dining room is comfortable.

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. 2019-03-10

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