Rest and Be Thankful Cafe in Conwy - Phone Number, Reservations, Reviews

Used this as we were on the Dotto train that goes round The Orme! Having said that when I visit Llandudno for a weekend I often pop in here. It's nice to support them and always a nice coffee! Great views on a nice day looking over the wall.....and always the sheep to say hello to by there!

Popped in on a windy walk round Great Orme. Friendly welcomes from lady serving and other lady bringing orders out. Good atmosphere with woodburner keeping room warm which was welcome today. Delicious teacake and nice big mugs of tea. Cake selection looked good too. Would definitely go again. Please note if you get there just after the land train has arrived, you will probably have to wait a few minutes while the queue is served.

called at the cafe on the 11th of june the drinks were ok but not the staff the small elderly lady was so miserable the other one was full of her own inportance not a pleasant visit at all

Our dog loves the Rest and be Thankful, is always made very welcome, and we call at least twice a week, and we usually see a lot of other dogs there.

Walked round Orme today with 2 x small dogs, am a lone walker. I remember from 80s 90s this place was welcoming and was a welcome stop for all walkers n dogs. How wrong I was with sign saying " DOGS NOT WELCOME". At this I could not leave my dogs outside, due to extreme winds, near a road, I would not be able to go in and keep eye on them . So unable to get refreshment. Disappointed. Did initially enter but felt the atmosphere unwelcoming. Seems that "Rest and Be Thankful" has lost the purpose of its origin .. horse drawn carriage would stop for Victorian tourist etc If Dogs not Welcome.. not prepared to buy anything from this establishment.. Nice Ferraris, BMW, Mercedes parked outside shows the clientele that they prefer . Next time will ensure prepared to picnic away from there.. OH remember no buying no toilet usage .

The two women is this place are a disgrace, we had stopped here while going round the orme on the train, as we pulled up the train driver driver announced that we would be taking a short stop here for photos and that a choice of coffee and cakes was available from the cafe, and gave the cafe a really good upsell, making us think we would be in for a nice treat, WoW how wrong was we, there must of been about 15 people in front of us all who came off the train, and each and everyone of us was spoken to like something off the bottom of her shoe (lady with dark hair) and the other on was even worse (little old women) they was behind the counter bitching about the customers who had arrived on the train, and why the train had to stop all the time, and to make it worse they even said that the train shouldn’t be running until the Easter holidays we stayed in the queue and ordered our coffee, and because we was told by the train staff to ensure we get a lid for our cup, So I asked the older lady who made our coffee for a lid, she pointed there they are, as if I’m meant to know if my first time as I’m a tourist here and I was finding things for our group to do who are coming in the Easter holidays 43 of us are coming and the train is on our list of things to do but I will be telling our group to get a coffee from the pier and take it round with us, as your staff are an absolute utter disgrace, We did mention it to the train staff when we went back to the train, who actually apologised for the horrid staff at this cafe, and did say they have spoken to the owners about this issue, Obviously the owners can’t control there rude staff, on the plus side the train staff did also tell us that over the Easter holidays there will be other staff working who are actually nice,

During a walk around the Great Orme on a cold Saturday a mate and myself called in for hot drinks and a sit down. Though it was a lovely thought of some refreshments, it was very off putting with the owner or manager asking what we would like?, no smile, no pleasantries. When we took our seat, adjacent, to what I thought was a door sealed off because we are not In the summer season, no it was a glass door that was the fire exit and it had, from the outside the shutter on the fire exit. Now surely this is breaking fire regulations, my next step, what do I do? Contact Conwy Council or the fire officers..... a very worrying situation if there was a fire! Dissapointed, my health and safety I'm my mind sais don't call again, wait til back in Llandudno where we can find a cafe with happy management and staff and no doubt a fire exit that is open in case of emergency!

Lovely spot and great views ,arrived when it was busy though so had to queue ,ordered a latte and chocolate orange .came came with fruit on side very nice indeed ,prices a bit high though but worth it for the location .staff were friendly and helpful will definitely come agin next time soon .oh beware though toilets out of order

Appalling customer service, if I could give it no stars I would. From the moment we walked in to almost empty establishment, the lady on the counter was rude, disinterested and unhelpful. The hot drinks ordered were tepid, quality was woeful and overpriced I have visited many times before, this will be my last

We always stop here for a coffe, snack ,sit down and loo visit after the uphill walk. It's about halfway round the Great Orme so a really good position. Yesterday 19th Feb. We arrived to find it boarded up with no notice as to why. All the signs say open all year round so very disappointed!!

Terrible customer service and as someone mentioned previously the coffee machine is broken and they are charging £3 for an instant coffee!!!! I paid £6.80 for a tea and slice of cake. As we were leaving I heard the dark haired member of staff complaining to the other staff member that customers didn't bring their cups and plates back when they were leaving. Normally I would take them back but after being charged a lot of money for a cuppa and slice of cake I chose to leave the cup and plate on the table. Always stop here when walking round the Great Orme but not any more.

We came yesterday at 10am and it was open. It was clean. The staff was so friendly and helpful. Made us feel welcome. Definitely go back

It is meant to open at 10am, memebers of staff strol in at 10.10, no apology. Order our drinks after 10mins of being there. The water is not hot enough, we'll maybe if you were on time it would have been. Very rude member of staff, with dark hair. You can tell she cannot be bothered being there. Then she just sat down. Probably the easiest place to work this time of the year and she can't even be friendly. Oh and plus you are paying over £3 for an instant coffee as the coffee machine isn't working. It's lovely inside shams we won't be returning now

We have been coming to Rest and Be Thankful for many many years Unfortunately we will not be visiting again!!! Management..please speak to the 'mature' lady, she is arrogant, rude and totally disinterested, Customer service.. ZERO!!!! Such a shame, as used to be such a pleasurable experience!!!!!

Very rude and abrupt main lady. Not worth to go and ruin your trip Very rude lady. No courtesy . Just abrupt.

Great location and views. Shame about the unfriendly main staff member. No warmth. Took or order by practically speaking to us over her shoulder. Food was ok. Good selection of cakes and crumpets etc. no sandwiches on sale so more of a cake shop than a cafe. Wouldn’t return.

We were walking around the base of the great Orm and came across this cafe. The views are fantastic, we were all very impressed by the cafes position and sat in the garden to enjoy the vista. Unfortunately, the staff were surly and unfriendly, not what I expected. A smile would definitely not have gone amiss. Such a shame as it is in a wonderful position. I won't be returning....

Looking forward to hot coffee and cake, as day damp and miserable. Yes, coffee good, cake not too good and expensive. But worst of all miserable staff, no welcome, no greeting, no atmosphere . Yes, probably been a long tiring summer, but not much effort required to smile. Will keep on going next time.

pleasant stopover when we arrived and the gate was locked nice friendly chap named ray who was still in the cafe cashing up opened up and let us stay top bloke.amazing views

Pleasant cafe with a scrumptious choice of cakes. Inside or outside seating areas, and a beautiful place to relax and enjoy the sea view.

Terrible, what a dismal, miserable place. No customer service, no welcome feel at all. Almost didn't go in it looked so drab from outside. And expensive. Won't be going back.

We all walked round marine drive a toll road ,longer than we thought ,but there is a nice little cafe halfway round which was a god send ,stopped for drinks and cake but pricy if your a family of five but worth it .you can sit inside or they have a terrace ,however no lollies or ice creams for the kids which was a shame but they do have smoothies so kids were happy ,good service and lovely staff will hopefully come again next school holidays 😊

Visited here yesterday for hot chocolate and cake while on a drive around the Orme. After reading some reviews I was a little apprehensive but needed the loo so thought I'd pop in. I can only say I found the place and staff wonderful! Plus...

You call yourself rest and be thankful, be thankful for what. Your customer service was appalling. I was with my nephew and family on the sightseeing train and stopped off at your establishment for refreshments and snacks with my family, where the server didn't look...

Beware of the brown haired middle age woman/serve, she doesn’t want you there and and she makes this know from the moment you walk in. She’s very abrupt when taking your order, lacks knowledge about the products she’s serving and can’t make even the smallest...

My wife and myself are currently holidaying in Llandudno and this afternoon we did the spectacular 6 mile Circular Marine Drive Walk. The Walk itself was great (see subsequent Review) but equally nice was coming across the Rest and Be Thankful (R & B T)...

Doing the 6½K tour around the Orme. The cafe at halfway was quite handy, after the uphill stage. Can stock up with tea/coffee/toast before setting off for what is mostly downhill afterwards.

Rude staff. Such a shame as has the potential to be such a lovely cafe as the views are amazing, however sadly you are let down by a very rude manageress who gives you the impression she doesn't want you there. The staff are busy...

Stopped for a drink during a lovely walk around Marine Drive on a very warm day. Surroundings are pleasant and the coffee was enjoyable. Only let down is the poor toilet facilities with a request to only flush when necessary resulting in an unhygienic smell!

Great coffee and homemade cakes with fabulous views. Had option to sit outside or inside. Good sized car park.

I ordered Tea for one, can of coke, slice cake. Then I was asked again by assistant what I wanted? Eventually my order was ready, told the cake had some fruit coulis on plate too and warned the fruit still may be frozen. Whilst sitting...

This is a really busy cafe as there isn't any competition as you go around Marine Drive. Most of the staff are lovely but there is one person less so. You can sit indoors or outdoors. Outside you can see amazing views and even more...

What a lovely spot this was for a cup of tea.The seating was comfortable and the tea was perfect.Even the cups were warm,plenty of milk and nice crockery.We will drop in again when on the Great Orme

Family tea after busy time in Llandudno we were looking for chilled cup of tea and a cake for our long journey home to Shropshire. We arrived before 4:20 and they were hovering and cleaning machines down. I have never ever been made so unwelcome...

Fabulous coffee and cakes! Not to mention the view, amazing, Lovely people too. Very helpful and kind.

Unwelcoming and hostile reception. Wish i had read the reviews first, next time will rest elsewhere and be thankful for a flask. One star is fair as the coffee was good quality

An ideal spot to stop if walking or cycling around the Great Orm. Friendly welcome, good coffee, cakes ok but not special.

I went despite the numerous reviews here stating the cafe staff members/member are extremely rude and unwelcoming and possibly bias against people of color . I have never been treated with such disrespect .the staff member at till with the scowl on her face that...

Very unfriendly staff with cold atmosphere. Stopped selling coffee at 16:30. Lots of visitors as beautiful clear day. Seemed strange not to be fully open.

It’s one lady who works very hard here and I think some reviewers are a little bit too harsh because we’re all human and they’re not perfect either. It was decent, the carrot cake was lovely and the place is charming. Got us out of...

Context: Dropped by about 4pm on a Saturday afternoon. Not been to Great Orme before. It was cold and damp. There was a number of camper vans in the car park. Positives: The coffee was good. One of the staff members was friendly, the other...

Great views, fabulous coffee delightful hospitality and a welcome rest whilst walking round the Great Orme. Well worth a visit at any time!

We decided to have a walk around the orme and thought to stop and have a drink. We asked if they take card, we were told that the card machine was broken. Normally, this wouldn’t be an issue, these things happen. However, the manner in...

Decided to do the Marine Drive whilst on holiday on a very cold day with lots of rain/sleet and at one point snow! The highlight was finding the cafe, so we stopped for coffee and breakfast. The staff were lively and friendly, the cakes looked...

Overcharged for 4 drinks and when challenged the waitress knew that she had over-charged. Issue was sorted but be aware.

Taking the vintage bus journey around the orme we stopped for ten minutes to stretch our legs (by the way the coach driver was very informative) I purchased slice bar a brith.. Plus 2 Welsh cakes very expensive... Lovely spot

Two oldies and their dog were grateful for a sit down in the warm with a hot drink, cake and doggie treats on a challenging walk around the Great Orme. Lovely welcoming cafe, so clean and pleasant. Much needed for the weary rambler!

Popped in whilst walking around the orme. I had hoped for a snack and nice coffee. I was told by the fairly unhelpful staff they didn't do food anymore. I paid £3.20 for a coffee which was nothing special and served cold. Pretty disappointed. Felt...

We paid to stay on the car park £10 and was one of the best £10 spent. The ladies were lovely. We didn’t use the cafe but it was reasonably priced coffee and cakes set up. Would come again and arrive at a time we...

Thought we’d stop for lunch at the cafe today but no longer doing food , just tea / coffee & cake . Very disappointed. Staff rude . Have been visiting for the last 30 yrs but that’s our last visit .

Thanks for a wonderful visit, cake and coffee, absolutely delicious 😋 and the lovely staff , the young girls that work there are amazing 🤩 the cafe is clean and modern! I’ll be back ! ⭐️⭐️⭐️⭐️⭐️

My partner and I visited last weekend for toast and coffee. Lovely cafe with great coffee and a beautifully presented breakfast. Friendly, helpful staff too.

If I could give it no stars I would it's like something out of faulty towers. The staff are rude miserable unhelpful no people skills whatsoever. Customers are made to feel that are being a nuisance just for being there and asking for coffee. I...

There are mixed reviews but we found it OK and about half way round our walk around the Great Orme on Marine Drive. We had coffee and a teacake to set us up for the second half of the walk. The teacake was recommended on...

We came here whilst walking around the Great Orme. We anticipated getting food here but stupidly hadn't checked that in advance, only assuming a cafe would serve food. When we arrived at lunchtime we enquired about food only to be told they only did cakes...

A few years ago we really felt we could rest and be thankful at this welcoming and friendly cafe when walking round the Great Orme - it is the only place serving refreshments and with toilet facilities. There used to be tasty sandwiches and snacks,...

It was lovely to find this before we tackled the Great Orme. It was very busy and the staff were run off their feet. The cake and brew was just what we needed.

We were walking around the Great Orme and we were pleased to find this gem of a café on the way round. It was a real welcomed stop, where we enjoyed some light refreshments. The two members of staff who were serving were very friendly,...

Arrived after a long walk with my family around the Great Orme. We waited in line and the lady behind the counter greeted the person in front us with a welcoming smile. When my sister and I got to the front of the line her...

Nice place to break a walk around the Great Orme, cake, coffee and shelter from the wind. Wood burning stove and comfy chairs.

We came from Lithuania to visit this place and look around. We have had very nice coffees and cakes over here. Brilliant sunset view! 😍😍😍 Just staff working here should be more friendly, because we felt a bit guilty for coming here. This is very...

After walking round or me we stopped off at cafe , which was very busy , had to queue for a bit but was worth it hot chocolates amazing as was the cakes ,only down side was no room to sit inside so we sat...

I am a local and when my family which consisted of my mother and father, sister and her two young boys stayed for NYE we decided to walk around the Orme and blow away the cobwebs as my sister has stage 4 cancer and we...

My wife and I wondered what had happened to the `We’ll keep a welcome in the hillside` when we called into The Rest and be Thankful recently whilst on a hike. The two women behind the counter fixed us with a charmless and disinterested gaze...

As locals decided to walk one of our great landmarks. Called at the cafe and wow ...... person behind the counter had no people skills. A welcome would of been nice. Nearly £9 for 3 very small lukewarm coffees and no hot chocolate .... ??....

Popped in for a brew & cake. Oh hello, good morning. Maybe that's how to Greet a customer. Not look me up & down, & grunt. Coffee, ok was tasty, however, it need to be hot, & the price needs to justify the size of...

Dropped off at cafe after walking round ordered ordered hot chocolates ,of which the lady said unfortunately they were out of ,no problem coffees instead and Victoria all round. Great service as last time .well worth a visit .Victoria cake the best 😊👍 Will be...

Very disappointing visit. Service was poor, staff not very efficient. Long queues. Tables not cleared or wiped down which is so important with Covid. All in all a very disappointing visit would not visit again.

given the reviews, we were so looking forward to our visit. The person preparing the drinks was not too enthusiastic but the person who served us and prepped the toasted tea cakes was more welcoming. Understandably, prices were high given there is no running water. However toasted tea cakes weren’t that brilliant.

Not even a star!!!! A very discomforting and unpleasant experience to say the least. The brunette lady at the till had an unfriendly and unwelcoming demeanour, severely lacking personable skills. The food is not worth the price tag, extortionate and day light robbery. I'm so annoyed, I overpaid only to find an item missing from my order!! Oh and she will pass off non vegan treats as vegan!! They don't do vegan period nor smoothies! Thread carefully, the lady is obnoxious and will become increasingly inpatient. As for the name of the shop, more suited to 'Rush and Be Ungrateful', the lady's unfavourable conduct is a testament.Side note, the popular heaving reviews are attributed to the location Viewpoint not the cafe itself, which can be quite misleading to unsuspecting customers.

We paid the 3.70 toll and went up to the cafe in the car.The views on the way up and at the cafe are stunning. Parking is good overlooking the sea.The coffee and toasted teacakes were decent. Now the negatives,the woman that served us wasn't particularly friendly and didn't want to engage in any chat.When I asked where the toilets were she told me they were out of order due to low water pressure.I said it must be difficult for anyone working there all day without toilets,she replied that she used the lighthouse toilets! A likely story,it seems they can't be bothered to provide toilet facilities so be aware of this when travelling up there as it is a remote place.

So racist!!! If you are not white please do not visit it will ruin your day. This caffe is only for white British people. Was told to move our car and leave the place for no reason. Two men’s were really rude and literally so stupid. Aware guys, do not ruin your beautiful day.

A great place to stop for a rest when walking the coastal walk but disappointed with my cake and tea cake. The tea cake was overpriced and my Victoria sandwich looked amazing but was actually slightly stale.

Visited on Friday 13th August.Two women serving were so I ignorant- 10 minutes to get served ( four people in queue) as all they wanted to do was moan to each other about how busy it was.Other reviews seem to paint a similar picture so we’ll vote with our feet and won’t be visiting again.

Llandudno was busy, and so to escape the hordes, we took a trip around the great orme. We were looking forward to some refreshment here. I wish I would have drove straight past. A queue of six or seven people were in front of me, and in the twenty minutes or so only one had been served. I could see only one person taking orders and making the coffee, tea etc. A young girl who looked about to burst into tears, was losing a battle to clear the dirty pots. I am generally a patient person, and appreciate that there be issues with covid, but if your business is so understaffed, for gods sake SHUT until you can deliver an acceptable level of service. We walked out in the end together with three others. Won't be rushing back.

Height of the season and it was quiet. I commented that the cafe was quiet and the tall,dark-haired lady said, "Good. Let's hope it stays that way." Charming. The other lady was nice and chatty. The toilet needed some attention and the car park was awful and full of pot holes. The whole place needs a good clean and staff who want to be there. Most people would love to work in a place with such great views. Please appreciate your customers...not asking a lot.

At the most northerly point of the Great Orme and about halfway through walking the Great Orme circular walk following Marine Drive. Good choice of food and cakes and hot/cold drinks.Toilet stop accessible for all.Worth a stopover and the view from the roof seating is worth the extra few steps. The staff were pleasant and chatty when we visited despite the other reviews?

We walked from town up through the toll gate to the cafe. It was a really hot day and we all drank a lot of water so couldn’t wait to get refreshed and have a toilet break at the cafe.That’s where our expectations were too high. A toilet stop at a remote cafe? Nope. The water supply isn’t on the mains apparently and so they were closed due to lack of water. Fair enough, ifa.) expectations were managed and signs were placed at the toll gate and along the way - particularly at the junction where you can choose to go up to the summit cafe insteadb.) the greeting at the cafe was a little more welcoming with a more forthcoming explanation of how much further the next available toilets wereBut at £4.50 for 3 bottles of much needed water we had to turn back, instead of completing the loop, so our bladders didn’t burst. I would imagine that a portaloo would increase business as we would have stayed and spent more if we weren’t so uncomfortable.What a fantastic potential the place has given the location and advantage of no competition. There are an increasing amount of negative views which is such a shame. I hope the main points of the reviews are taken constructively and this cafe turns it around, as I’m sure that is what every disappointed customer would like to see.

Grumpy staff (well one lady) ruined what should have been a nice stop. No atmosphere due to frosty reception and weird toilet including a staff only toilet for 2 staff…

This used to be a charming tea shop cum cafe. Now it is a sad coffee shop, with no soul or style - coffee sacks hung around the counter are not trendy, they are tacky! The Victoria sponge was stodgy and tasteless, the plop of berries next to it was so sour. Most staff were not wearing face coverings - visors do exist! One unmasked woman took a tub of mini marshmallows (for hot chocolate), from under the counter and started eating them, no gloves. How vile, a nice way to pass covid onto the customers. And the worst thing. No water in the toilet cistern or sink taps, so no hand washing possible - disgusting!!! How is it allowed to stay open???? 26/6/21

Lovely little cafe on the Great Orme. Delicious toasted tea cakes and beverages. The outside seating area is dog friendly and they also provide doggie treats. The cafe was very busy as it was a hot day. There were 2 ladies running it, a blonde one who was very amenable but the taller dark haired lady came across as though customers were inconveniencing her! We asked for takeaway cups as the other ones were dirty which she didn’t appreciate!

Welcome stop at ‘Rest and be thankful’ cafe just past the old lighthouse, Marine Drive Llandudno. Serving a variety of hot/cold drinks, snack, light bites and cakes. Service was really good, very friendly team. Only reason for not giving excellent was the toilet area. Would definitely recommend stopping off while having 5 minutes R&R :-) and would drop in again.

We were driving round the Great Orme for the first time. My wife suggested we eat beforehand but I said, "No, there's a cafe on the Orme that sounds great". I had looked at the website which said we'd be sure to receive a warm welcome.'Warm welcome'?, far from it. There was nothing like, "Hi, how are you" from the sour-faced woman behind the counter. I asked if we could have sandwiches and all I got was, "Not today".And the food pictures on the website are a misleading. All I could see was one food item in a glass fronted cooler cabinet, no idea what it was, and a couple of slices of cake and some treacle tart on the counter. Needless to say we just left without buying anything.

Stopped for a cuppa just over half an hour before closing time, ignored by staff on entry and certainly no warm Welsh welcome. Given takeaway cups and cake was duly wrapped in foil, clearly we weren't wanted inside! We were the only ones here so they can't even claim they were busy.No please or thank you, I'll bring a flask next time!

About half-way round the Great Orme walk whichever way you do it this is a real haven and great rest-stop. Serving a variety of light food and drinks it has indoor and outdoor seating. Make sure you avoid the times when the local tour bus stops off.

Are thre any Welsh words for please and thank you? We were unfortunate enough to visit this caff on a drive round The Great Orme.After spending nearly £20.00 on tea and cakes for 4,No word or pleasantries of any kind.My latte was cold and on asking for it to be warmed up it was done with a bad grace and an angry look.The sign said dont flush the loo unless necessary.It needed flushing when I went in but it would'nt work anyway.My advice is to carry on round the Great Orme and eat in town.

Walking around the Great Orme and taking I some great views on a lovely day, much needed refreshments were called for, I'm dissapointed with, I believe the owner ( no please or thank you) small portions of cake yet over priced......

Grear Orme, great walk around it and cafe was a great stop off point for us both with Rocco having fresh water and treats.

Very grateful to find the cafe open. Nice coffee, lovely cake (only cake etc) Friendly staff. Toilets were open (ref to a previous review saying they weren’t when they visited)

Annual jaunt to The Orme and the cafe was, as usual, busy. Once served we sat outside and had our drinks, only then realising the staff had made the tea with not very hot water! Wife needed the toilet but, once again, the loo was "out of order", and even the portable toilet that had been there last year was nowhere to be seen. We have now visited several times without being able to use the toilet facilities...

Visited the cafe on our trip up to the Orme. Lovely atmosphere- fab views - lovely food. The owner made us feel very welcome and nothing too much trouble. Would definitely recommend. Can’t wait to go back one day.

This is a very simple cafe with a very limited menu, toast, cake, scones, not much else, but everything of the finest quality and a lovely setting. Just what we needed after wild camping on the top of the Orme and walking down in the hot sunshine. Lovely little place. Good staff, excellent covid safety protocols.

After discovering the toll road, we found this little gem of a cafe at the top, after taking some pictures, we decided to stop and have a tea and coffee. Service was great and all in all we were pleasantly surprised.

Called in on our walk round Marine Drive.Really friendly & polite staff, bit pricey but really nice coffee

Walked around the Orme to this cafe,had a hot chocolate which is quite large and my hubby had a coffee. No sign on the door to say toilet is out of use. Would never have bought the 2 drinks if we had known because its quite a walk to the next ones on the west shore. Won't ever go back there again. No complaint on the drinks,both very nice.... although £3.50 for a hot choc is quite steep!!

Usually stop here when walking around the Orme and enjoy the cake and coffee. This visit however felt different. We have the restrictions of Covid 19 but the rules were definitely not being adhered to here. Then found out the toilets were not open.! Long way back down, wish I hadn’t had that coffee!!

We called today after a lovely walk. Pit stop before hitting the road and heading back home. There seemed to be plenty of staff, and clearly each one had their own one task, but they are so slow and someone needs to take charge with social distancing. The queue soon built up to out the door, but that was the speed of service. There was nobody wearing masks inside the cafe, and no markings, so everyone in the queue was less than one metre between each other. The hand sanitiser is on the counter where you pay, so too late by then! There is one toilet. With amount of customers there should be two in operation, or limit the number of customers. This is only eatery we have been to in Llandudno where there was no evidence that we are in a pandemic until you sit outside and there is 2 metres between tables. The coffee was nice and the cake, which is generous was good.

Been calling into this cafe whilst walking around the Orme for 20 years approx 2 or 3 times a year for coffee. Couldn’t believe it today when they came up with the water from the well explanation as to why the toilets were closed. Not a good PR MOVE. Never heard this explanation before, won’t be going back

Knowing that their prices are extortionate, we stopped for just a coffee and to use the toilet facilities which we were later told was closed due to water shortage. I know they use spring water but we've had the wettest July and if they can't provide toilet facilities then they should close (section 20 LGMPA). In order to safely distance we sat at a table two metres away from another couple. This must have annoyed the staff, but then a blonde haired lady came over, huffed and loudly cordened off the area between us with chairs. Please don't treat your customers this way. A simple request or explanation is far more courteous and respectful. This used to be such a lovely cosy place to stop with lovely paninis sold, but now it's shop bought cake vastly overpriced. Not very good customer service all round. Walk the Orme regularly, but won't stop here again.

Arrived about 12pm on Friday in 30 degrees of heat! No parasols out on tables Yes I can understand that it gets extremely windy up there! I heard other people asking to use the toilet but they weren’t open. Was charged £5.00 for two ice lollies, one was broken which I was informed I could have cheaper? Hardly any choice of ice lollies and no milk shakes! Yes I can understand it is difficult to operate under current restrictions but felt they may as well be closed.