Captain's Table (Great Orme Summit Cafe) in Conwy

Visited Friday 27 Sept 24 - sunny lovely day up at the Great Orme. Cafe was packed with school kids & others. Had the hot choc with whipped cream, chicken nuggets & a sausage - very good. Conga line - pick your choices & pay at counter. Short wait for drinks. Warm inside & tables clean. Customer service good. A welcome break 👍🏼👍🏼

Good quality food, fish and chips, pasties, sandwiches, cakes etc. had a nice jacket potato with beans and cheese and a fresh side salad. Staff friendly and was clean and tidy. Good value for a tourist hot spot. Lovely views from the cafe.

all food tastes bad, chicken ball fish cake, all bad. It was terrible, absolutely terrible, everything tasted like frozen, the fish steaks were fishy.

Food good. Service slow atmosphere ok don't like cardboard boxes for food. Prefer crockery. Unfortunately it's a very busy place in peak season.

Great pasties, decent coffee, nice reward for walking up The Gt Orme.

The cable car itself is amazing, the restaurant, not so much, greasy food, terrible quality and expensive, I had fish and chips... It tasted like cardboard. I'd rather eat a shoe. The little cafe is far better, get urself a hotdog and save your money

Brilliant, Gluten free fish and chips

Simple and basic delivering what it does well without pretention. Menu won't be to everyone's liking, but most should find something to refresh them.

Food and drinks were okay but really sad that they use throw away cups and plates for everything :( This must generate so much trash with all the people passing by.

Nice food and service was quite quiet as it was a bit wet. Sadly there is a lack of dairy free and vegan options.

Food poisoning from the ice cream, never been so unwell

Shame that a cafe thats in the centre of an area thats great for dog walks doesnt allow dogs in for a coffee. Thought it would be but when we asked a member of staff was rather rudely told no.

We popped in here after travelling up the Great Orme via the Tramway. The cafe was clean and cosy, and I have to say served the best hot chocolate and decaf cappuccino that we had during our whole holiday in North Wales. Well done to all at The Captain's Table Cafe.

Absolutely lovely cakes. Quiet busy even in October

We went up the great orme to have breakfast on our visit to Llandudno. They didn’t start serving food till 12 however we had absolutely massive scones which were delicious! Full to the brim with amazing cream! We had some tea too which was served in to go cups, would’ve been nice to have some mugs though, my partner had a sausage roll which was very tasty. The atmosphere through in the bar area was great, lovely and quite and had a fab retro vintage vibe.

We only popped in for a snack - I had a chocolate milkshake and chocolate flapjack and my partner had a cappuchino and pack of ginger biscuits. The food and drink were very nice, not extraordinary but we sat out and the view was gorgeous! Only problem with this place was the queuing area as it was weirdly set out and you could end up waiting in a queue of people waiting for food if you just want a drink and vice versa.

Decent food except fish was underwhelming and not the best batter I've ever had. Shocking experience at the queue, a lady asked for tap water to take tablets and the lads working there refused, because its not a 'licensed' venue so they 'legally dont need to give away tap water for free' ... what?! So?! It's good customer service and also just the decent thing to do... it's tap water and it was nearly 30 degrees outside. The lads there also ganged up on her a bit which was not pleasant to watch, its just poor customer service. I understand that customers can be a right pain in the backside but her requests were so reasonable. And £1.45 for a 500ml bottle of water. Not on at all. The lady who served me was lovely though and the food other than the fish was okay. No vegan options or anything remotely healthy

Great place to visit yes, queue but wrll worth it quick service polite and helpful. Food was good and prices compatible to other food outlets. Really enjoyed tram, the copper mine and views with my grandson. Totally recommend.

Helpful staff. No proper plates etc. So much waste. Shocking green credentials.

Food was great, most of workers very helpful apart from one male in his 50s. First he made comment and said “ cafe should start providing curry, because a lot of you indian here”. and then ask what we doing here, are we working in hospital here. And when we replied him, no we came from london and just visited this place for short weekend trip. He said no, you are better off in Nepal. I found this conversation rude and inappropriate. I strongly think this cafe should provide retraining for this staff.

Very pleasant “restaurant” with really good prices. The fish & chips were very fresh and really delicious! The interior is rather functional, sometimes there was a long wait for supplies. Even though it seemed so high up, the climb was absolutely manageable and really beautiful. Train journeys are incredibly expensive…

just basically a canteen at the top of orme, seated tables inside aren't movable which is a pain to try sit comfortable, but most dissapointing was the pub being shut, and I've heard this isn't the first time

The Captains Table, one of the highest cafes in Wales. Not as far up as Snowdon of course but views are just as good.

Well what an awful place, every bit of food was beige, chips, pies, nuggets sandwiches, not a salad or bit of fruit in sight, being diabetic and lactose intolerant meant eating here was really hard. don’t expect to have a good response off staff as the one lad was so miserable you almost felt sorry for disturbing his moment of misery to order a coffee. We actually mentioned it to the lad who was on the till, who did go and speak to him, but that led to three of the lads grouping around to have a look and a moan about who complained, not very nice at all to experience, maybe it’s not the job for him. The place is quite dated but is very busy, and dogs are made welcome which is good as many places don’t allow dogs. It definitely didn’t have the wow factor that the tram way staff gave or the gift shop at the station. It’s disappointing as it has such potential

Food was ok but when I asked them to refill my water bottle I was refused saying they could not give away tap water and I could use the dog’s tap outside- not impressed!

Can’t praise highly enough, good delicious and inexpensive. Big fresh cream cakes I’ve ever seen. Staff helpful and friendly. Gift shop adjoining, well worth a visit

spent a lovely few hours on the top of the Great Orme. We had a pasty and chips meal and a tea and coffee pasty was very tasty and the portion sizes were just right. we're to full to try one of the selection of cakes but decided to try before we left. After we had visited the visitor centre and enjoyed the scenery we went back and got another hot drink and the biggest egg custard wed ever had it was lovely. The gift shop had a lovely range of gifts and the whole place was spotlessly clean staff were friendly and efficient.

Decided to go to the orme cafe hoping to get out of the wind and rain but even though we were completely soaked, we got the door slammed in our face. It wasn't closed, we could see many people still ordering and eating food.

No staff around, no hot food available. We walked straight out.

There are some seats inside but we decided to have tea and fudge cake in the car. The hot chocolate was a little tricky to walk to the car but was delicious. The cream was proper cream rather than canned cream which was a nice change. The waitress who served me was really friendly and helpful, she even helped me carry out the drinks to the person waiting outside with the dog.

Soggy chips, small fish, and runny peas. Miserable staff too.

Went today and ... Wow... and not in a good way almost 30 pounds for 2x 1 very tough sausage with soggy undercooked oily chips... Cream scone was decent but I have never had scones with squirty cream . Soft drinks were nice but there was no ice

A welcome refuge at the summit of the Great Orme. Nice place for a coffee, & cake, out of the wind. Good selection of hot food too.

Went on Friday was looking forward to it. Ordered fish chips and mushy peas to be served it in a box the chips were under cooked not far from raw the fish was overcooked like rubber and barely warm what a total disappointment. Definitely won't be bothering again.

The tram ride up was quite nice (very windy, good clothes!). We then walked down, which took about 20 minutes. It also fit well. You can buy the café as a gift. Old, uninviting and the food just sits there.

Only had two coffees which cost £5. So we didn't get food. The food did look OK, but overpriced.

Very spacious and clean, a varied menu although a little on the expensive side.

Good range of food and drink but a con the way they hide the prices behind blinds which were pulled down. Only visible prices are for hot drinks and sandwiches. Doesn't inspire you to buy anything when they do this.

Dog hairs in food then rude staff, Dog friendly cafe but not upto scratch with hygiene,

Great quality food and helpful staff in a picturesque setting

Clean restaurant helpful friendly staff wasn't a huge choice of food could be due to the time of the year. What they had was very nice. Would recommend

Never going again. SO SO racist, staff member ran to the door to lock it in our face and lied saying it's closed when the restaurant and gift shop was filled with customers. Wouldn't even let a family with young children in to use the toilet. Would not recommend at all.

The sign says open all year from 10am. We walked around the great Orne today, knowing there's a cafe half way round to stop at. But it was closed. So don't rely on getting a drink or using the loo, as they close without notice.

I went to visit this cafe on Sunday 29th August 2021 and I just want to congratulate the staff that were there working. Even though it was very busy with a long queue of people wanting food the service of these marvellous people was excellent. I personally feel they deserve a reward for doing their job other than just their wages.

Nice place to pop for a brew, lobely veiws, great palce to take the kids too

Coffee and very big cakes😋 Love the bar with the old boxing pictures and lovely statue of Randolph Turpin. Good play area outside to keep the kids amused. Lots of ways to get up you choose. One way system in place. Get the weather and its a faboulus place to relax.

New one way system makes the queues very long at times but mostly worth the wait.

Fantastic food good quality service loved this place can't wait to go back

Lovely food in a tranquil and picturesque setting. Been here a few times and will definitely go again. Highly recommended.

Great views and good hot drinks and food

Fast clean efficent reasonable cost

Beautiful food and good value for money

Excellent food , clean ,staff friendly will obviously get busy with amount people who go to summit ,Wide choice ,sandwiches ,rolls ,soup , cooked meals ,The cakes well they are a must ,you may only want one and share it ,unless you want to be very naughty they are to die for ,they are like two cakes in one ,Eclairs ,Scones,Doughnuts very yummy !!

Like all other places in Llandudno dictated by greed, pity the quality and choice don't follow.

Busy but well organised. Food and drink reasonable quality. Toilets in the main building need reworking

Restauracja na szczycie Great Orme, jest też sklep z pamiątkami, można zjeść lunch i odpocząć

It was alright nothing special food was edible

Spectacular location. Ice cream terrible with a nice soft cone to top it off!

Great fish and chips shame we could not sit inside but the chairs are fixed to tables and being disabled unable to use them but it was a nice day and tables outside were fine. Would recomend it.

I didn't eat. However I had a pint of San Miguel usual kind of price. Very pet friendly ..awesome views.

Have been in better cafe but not one in better location with views bro die for

Been there more time than I remember . This time we were 3 families, so decided to sit down inside and have something to refresh us. Staff was friendly, and even warm up our cheese on Jacket potatoes on request. The only issue is, it is over priced for the things which you know is lot cheaper elsewhere. Like we order a bowl of chips (small) and it was £2.50. Also Coffee and Latte were overpriced too. Overall we enjoy going there and kids love restaurant.

Brilliant location, nice food, excellent place

Visited last week with friends nice place clean but what a rip off with prices 2 latte's 1tea and 3 scones came to nearly £14 could have had a nice meal somewhere else for that price, even a snall pack Marg was charged at 35p. Certainly won't be going there again for a snack be taking my own food in future.

The chips were awful and although there was a sign telling you to ask about dietary requirements and allergies, there's was no substitutes available.

Yummy food in here. Had here the best fish and chips I ever had in my life.

Me and my husband popped in for a drink after we'd been to the summit on the Great Orme.The place is clean and relatively cheap. It was your average cafe but there is a display about alien abductions and loads of scrap metal aliens which was surprising and also really cool.The toilets were clean and the location was convenient.

Amazing views overlooking the sea. Clean and loads of staff on hand. BUT very very very over priced at £18.10 for Baked Potato and Coffee x 2 . Bring your own food and enjoy the scenery !!!!

A most welcome cuppa on a cold day. Very friendly staff. The food was a very reasonable price, and was served quite quickly.

We ordered tea, coffee and some chips here in the cafe. There wasn't a long queue then, however the staff took a very long time to serve. A person in front of us was unhappy that she asked to refresh her chips because it got cold while waiting for her hot drink. The food tastes nice for the price.

We visited on a very wet and cold October day. Went inside to grab a table for our party of 7, some of us stayed on the table while the rest went to get food and drinks. While we were unpacking a bag looking for stuff to entertain the children a miserable, grumpy man (who we later found out to be the owner) walked past and spotted a couple of bottles of drinks we had placed on the table during our unpacking. He barked at us that we could only sit inside if we were purchasing food and drink and couldn't drink our own drinks. We explained to him that some of our party were already in the queue paying for food and drinks - he shuffled off muttering something under his breathe with no apology.The rest of the visit followed the same tone, unhelpful staff, dirty facilities and the most abstract and odd theming and layout I have ever seen. It's such a shame as this place could be incredible with some investment and the right management. They have a captive audience though I'm afraid so will probably continue putting this beautiful old building into disrepair and giving shocking customer service until they have some strong competition.

Only wanted a snack so myself and another lady had a scone, jam and butter. The scone was so dry we both only managed to eat half of it and that was because we needed something and cup of tea helped make it a bit edible. Mentioned to a friend who lived locally we ate there and she shook her head. Obviously she knows what it is like. Another in group was gluten free and all they could give her was chips or a jacket spud which she didn't want. In end went in bar area and got a bag of crisps. Not very clean either

After a chilling ride on the tram through blustery conditions and a walk through heavy rain, my Mother thought it'd be a good idea to get a nice hot drink at the summit complex. After ordering three hot chocolates and bringing them to the table, we noticed the presentation wasn't up to scratch. There were all different amounts of liquid in each cup. My mother went to take a sip from the fullest cup and in the first gulp, she found something hard, initially thinking it was a bit of undissolved hot chocolate powder. No. On further inspection, it was actually a fingernail. A thick fingernail. We won't be going back. Regarding the décor; it is quite dated.

This is a self service cafe, where you queue up, choose your food, pay for it and take it to the table, picking up condiments and cutlery on the way.We arrived at peak time, and the was quite a queue. In normal circumstances, we would have found somewhere else, but we were both hungry, and Llandudno itself was so busy, we couldn't find parking. The layout is cold drinks, cream cakes, hot food area, hot drinks, more cakes and the till. The menu is a good basic menu, with things such as three sausages, with chips, or mash, and peas and gravy, cottage pie and chips and fish and chips. We chose sausage, chips and gravy, and I asked if I could a sausage roll and chips, which wasn't shown on the menu, but was immediately put together for me. We also had a coffee and a bottle of water, and the total bill came to roughly £16.00. The portions were pretty generous for both of us, the food was lovely and hot and very tasty - the sausage roll was the best I'd ever had, with no fatty bits or gristle in, and my partner pushed me to try the gravy - a thing he only does if something is really good! The cakes were huge, and I know from a previous visit here, they are very good indeed.There were plenty of staff on, we were served quickly despite the queue, and managed to find a table with ease. There were smiles from the man who was serving the hot food and from the girl on the till. This is a cafe, so the surroundings are pretty basic. The table we were on was very clean, but there were some that looked a bit grubby, not down to the cafe, but down to the people who had been using them previously. The staff were doing a great job of trying to keep everywhere clean and tidy, at a very busy time of day.Looking forward to a return visit.

Top of the Great Orme, this very busy cafe has a decent menu, good food and pleasant views. Usual expensive prices as usual.

The best thing about this is the view. There was absolutely nothing Gluten free for my husband. Needs a general freshen up and up-dating.

What we had was very nice and the young lad serving us was lovely and polite but he could have done with someone else to help him serve due to the high volume of customers and we waited a while to be served

We always try to go up the Orme whenever we are in llandudno and whether its dry, wet, windy we always go into the summit cafe. The food is fresh, the cakes are made on site and they are so nice.

I chose Fish, Chips and peas with a mug of coffee. The meal was of excellent quality and the portions were large. The length of the fish fillet went right across the standard size dinner plate. There are good views from the window seats and the service is friendly even though it was very busy.

Popped in here for a quick drink after getting off the Tramway. Lots of seating outside with fantastic views and a boxing theme inside.

After a long walk to the top we thought it would be nice to sit and have our lunch however as I have a dairy intolerance I asked if there was anything I could have but was abruptly told no .... after pointing to the sign up regarding food allergies the young girl just replied no there was nothing I could have. Very disappointing service,however breathtaking views.

Stopped off for tea after reaching the summit by cable car. A typical holiday area cafe and gift complex but prices were reasonable and service quite quick.

Lovely tea and cakes here today. Wasn't too busy although it was very windy at the summit. Staff very friendly .My only complaint was dogs allowed in the larger restaurant area. A young member of the family with the dogs was actually putting one of the pug dogs on the table. Ugh.

Whatever way you get to the top of the Great Orme you'll be ready for a coffee when you get there. The cafe here fits the bill. Cakes to have with your drink, hot and coldrals too. A good place to settle when you're at the top.

we had walked all over walked up and down and across and back and then some great selection good staff good service great loos cold water..quenched my thirst...and polished off a scone for two shhhhh

As we arrived on top of The Great Orme, we wanted to eat something before exploring. It was very crowdy, but we managed to find a table with a lovely view. It took a while to get ready, but the fish and chips we had were prepared with care. Is this a top restaurant? Certainly not, but I don't think that that would be the goal they have. It is a place where you can have a good meal in a lovely setting.

Such a shame when large numbers travel up here (car or tramway) to draw in on the glorious air. All we wanted was a mug of tea and some homemade cake. Not too much to ask. Our main complaint was that cake and scones were dust dry and shouldn't have been. No obvious sign of any waitress.manager above the age of 17. A missed opportunity Summit Cafe.

Ate here at the weekend, as in previous reviews we arrived on a full tram and the cafe was heaving, couldn't fault the staff who whilst working like Trojans were still polite and friendly. We had beef stew and dumpling, fish pie and fish and chips, couldn't fault any of it apart from the fact that as the queue was so long to pay the stew wasn't as hot as I would have liked. Fish and chips portion was really big too.

This place is fantastic for food but a bit crowded. When the tram fetches more people up to the summit., and they all seem to want to eat at the same time

Dirty, crowded, but food ok for the price, to me full of working class who do not care what they look like 11 June 2017, will eat in town next time, this person/and wife left a mountain of FILTH on the table and under it, must be from a rough area, just what decent people don't need to see

Rode up the Orme on the tramway - rather windy at the top.We decided that indoor dining was necessary.Food was good and hot and the staff friendly and cheerful.However, the queue to pay in the restaurant was long - enabling the food to get cool.The bar had a "ring for service" bell - but the staff were slow to answer. We gave up waiting for a second pint!Nice views on a sunny day - but not a trip for cold wet days

Called in today on a visit today the views up there are superb on a lovely day like it was today, the staff were nice but be warned the coffee machine takes ages holding up the queue, but the fish and chips mmmm very nice and tasty and the tea was very good

after 30 minutes at the summit on a cold and windy day we made our way to the captains table cafe basically help yourself if you require cakes which we did and choices of snacks and drinks because its the only cafe maybe prices were a bit steep but it was fine and the views were lovely we went late morning and it soon became packed and had to wait a while to be served but a nice place

Arrived at 12:10 for some lunch.Nothing was ready and the staff were still putting out food as we arrived.After a queue to get food we were told that sausages and sausage rolls would be 10 minutes we paid and queued again.This time chips ran out and sausage rolls still not ready...Rest of the food served up whilst my Wife waited for her sausage roll, only to be told 5 minutes later that they didn't have any!?Beans were cold. And food wasn't great.

Pretty average/dingy diner. Fine for a coffee, yet seems to be in business due to its lack of competition,

Only had a sandwich and coffee,but the bread was very fresh and tasty and well priced also staff clearing the tables v.quickly and keeping the place clean,especially as they were v.busy

We came across this right at the top of the orme.It was a bit of a conveyer belt for getting your food, but it was reasonable, and not over priced, (which you may of thought it would be right up there with a captive audience).There was also a boxing themed bar, and a gift shop.Would eat there again if we walk that way in future.

Great place at the top of the Great Orme to stop fire code and a cake. Hot food also served but the peppered steak slice and Americano I had was great. Lots of info about Randolf Turpjn himself too.

Visited during our trip to the Great Orme. It smelt of greasy food and look tired. We decided we would eat somewhere else later and just took coffee and cake. The staff didn't look interested in serving you. I asked for coffees with cold milk at the counter and was promptly served with hot milk. When I queried it, the girl just shrugged her shoulders and said "well I heard hot milk" Not great customer service. Wouldn't visit again by choice.

Had fish and chips with supposedly garden peas,,think they were the old soak in a string bag from years ago if I remember rightly,,just didn't look and taste right,,fish inside tasteless batter was good but worth £9. ??? Probably not...