Based on 58 opinions finded in 2 websites
Based on 58 opinions finded in 2 websites
Nº 269 in 477 in West Berkshire
Nº 46 of 81 Other cuisines in West Berkshire
Opinions
Excellent service, polite staff and friendly service. Both reception and catering. Food was delicious 😋. Will definitely be back.
Hiram P . 2024-11-11
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All as expected in a standard hotel. Staff were particularly polite, efficient and helpful. Great size rooms & air con ✔️
Bobby Woolf . 2024-10-27
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Highly recommend this Hotel. The staff are friendly and efficient. The Hotel easy to get to, rooms are spacious and very comfortable. Beautiful spa and swimming pool. Great Breakfast. Perfect place to stay and relax.
Meme2Bristol . 2024-10-14
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Brilliant staff, the chef makes a banging omelette. Manohar is a bright, up and coming manager and is really interactive with his customers
Mark T . 2024-10-11
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The room wasnt very clean - the shower had hair in it and so did the towel. Next to the bed was rubbish that hadnt been cleared up and the bedside tables dusty. The bed wasnt that comfy plenty of space but the pillows was awful and both of us didnt sleep well. The restaurant was awful! We booked a reservation for 8pm in advance - we had to move tables to let the staff accomadate a larger party which we didnt mind however we then waited an HOUR and 10 minutes for our first course despite people whome come in behind us being served first! The food after such a long wait was AWFUL! stated homemade on the menu it came out all deep fried frozen style food you expect in somewhere like weatherspoons, we then asked for the desert menu and asked the waitress what puddings was which - she couldnt describe to us what the puddings was so we chose a random one anyhow. When this came out it again was a small portion of packet style item. So sadly on our behalf although the stay was relative value for money price wise the stay and food really let it down so we would not return sadly.
Kirsty S . 2024-10-07
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From the moment we arrived we were greeted by friendly, professional & helpful staff - everyone from cleaning staff and restaurant to spa treatments and front Desk! We had four scrumptious meals when we were here! Lovely, peaceful stay and we hope to be back soon!
Tellybear . 2024-09-08
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Millie at the front desk was great, so warm, profesional and made our stay memorable! The room was comfortable and spa facilities were extensive.
Wiktor G . 2024-08-30
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Another excellent stay at the Regency. Both Nishanka and Joe looked after me well. Customer service and check in was a breeze thanks to Millie. See you again very soon.
Rick250 . 2024-08-07
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My room did not have aircon so when i asked to move to a room that did, because the corridor was cooler than the room, i was told there were none left, dispite the hotel not being busy. A colleague asked the same question and was shown other rooms that still didn't have aircon...The room is a bit dated and some staff appear to be over tired. Pool and leisure facilities are great, but I won't come here again.
Jon W . 2024-08-01
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I`ve just returned from from a fabulous weekend with my partner at The Regency Park Hotel at Thatcham. I couldnt have wished for anything more for our stay. It was clean, nicely done out, the balcony executive room was lovely. The staff were lovely especially Festus who really looked after us. They were all very helpful and accomadating. We used the spa facilities and found the pool, changing area, steam room and jacuzzi were all very clean and a pleasure to use. Just one small gripe....charging more money for spa treatments on Saturdays and Sundays than for the exact same treatment during the week. I was going to treat myself to a couple of treatments but I didnt book any because of the price increase. It`s just greedy, no other excuse and I refuse to pay through the nose for something.
Happytigress . 2024-06-30
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A lovely stay with good company. Pool facilities very nice. Rooms very adequate. Like most normal/ nice hotels. Some bits need a touch of updating but not realistic to do everything all the time.
Kendal j . 2023-04-19
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Comfortable and clean, obviously not been renovated in a while so looking a little tired in places. Rooms have everything and mine was a huge room but could do with some USB sockets or at least some sockets closer to the bed. Luckily had a 6ft cable so was able to charge my iPad on bedside table from a distant wall socket. Breakfast was fine, loads of parking nice and close to door.
Richard A . 2021-12-19
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Stayed here with a package deal of dinner and breakfast as well as the overnight stay. Staff were great throughout, reception, Bar and Restaurant and very friendly. Food was very good as well as drinks at the bar and used the Pool and Sauna and all very good, not crowded like other reviews so all good, spoke to a few members while in Spa and they were complimentary . The only downside was how hot the room was, the window was alarmed so unable to open more than a few inches, there was two fans in the room so they obviously know it is warm but it did impact on sleep which was a shame as everything else was really good.
Chris E . 2021-09-11
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When we walked through the corridors we got a feeling this wasn’t going great, dark and stained carpets. Room was tidy but poorly maintained, chair had horrible staining on it, carpets were stained and cracks in bathroom tiles. No hairdryer, big hole where fridge should have been and no in room information. We mentioned the room state to the reception and they said they’d look into it and of course, nothing, nada! The food for the evening meal was ok, mediocre. The following evening we had a bar meal, my partner ordered soup only, it was so salty she had to send it back and asked for an egg Mayo sandwich instead. The filling for this appeared shop bought, not nice. I ordered bangers and mash, grilled shallots, peas and real gravy! Came no peas, sausages were leftovers from buffet breakfast and a dribble of gravy. Couldn’t be bothered to send back or complain as worse would have arrived. Most of this was not staffing issues, mainly managerial decisions in my opinion.
123Nickh . 2021-09-07
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Came here with friends, for a spa break. I have hidden disability needs, which I explained before arrival. Reception, Management, Spa and even Maintenance and Grounds staff were exceptionally good at meeting these needs, and made my stay comfortable and relaxing. My treatments were wonderful, and I was so impressed with the knowledge of the team re my medical needs, and their careful attention to the detail. I felt in really good hands. The leisure facilities were good too. In addition, our deal included food. Despite an unexpected staffing problem, the food was excellent. Well done to the restaurant staff and stand-in chef! We never would have realised there was a problem. I've visited three hotels since Lockdown, and this one was the best overall. The building is 'tired' in places and it's not luxury; not all of the rooms have air-con. But the deal was good value and the staff made it a great few days. Thanks, all of you!
Aldam-Gates . 2021-07-28
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Get a great deal on wowcher for a two night stay, somewhere out of London with a spa was a great draw. A really lovely hotel, comfy and spacious bedroom, got a cancellation booking so I get a great massage in the spa. Definitely book your treatments in advance. The food in the restaurant is top draw, absolutely delish. And all surrounded by lovely countryside. Great for a relaxing time. If you want to visit nearby Highclere Castle you’ll have book well in advance. I hoped to rock up on the day for my Downton Abbey tourist trip and found that they were sold out until the middle of August. O well lesson learned. Overall the hotel is well worth a visit. X
Linfee . 2021-06-30
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A very comfortable stay at the modern Regency Park Hotel (readily accessible a few miles from the M4 Motorway) with its associated gym, pool and spa for a cost not too dissimilar to typical chain hotels. We booked a dinner, bed & breakfast deal through a well-known Booking website. The dinner was excellent as was the breakfast. The room was very clean, large, and very well furnished and equipped. Staff were helpful and the whole stay was very pleasant: COVID-19 was properly addressed. The pool (and presumably the gym) currently needs to be booked in advance. We will stay again if in the area.
Martin Thurgood T . 2020-10-16
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On arrival outside thought hmmm does not look great , do not judge book by cover . Once inside was greatly surprised . Room was very spacious , everything needed and extremely clean . Staff were very polite and helpful . The spa was perfect . Breakfast was great with a good choice . Went on a voucher so didn’t know what to expect . Would definitely recommend and stay again .
Randomly123456 . 2020-02-29
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Stay at this hotel on the 1st February for the first time really nice hotel the staff are helpful and friendly from the cleaners to management nice relaxing great food in the restaurant and breakfast
PatM220955 . 2020-02-02
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We visited with a voucher, but the staff really didn't seem to know what to do with the voucher. Service at the Bar was slow, all food and the dinner service were delicious and friendly. Spa treatments were very good, shout out to Amanda. The pool was cold and there was cold air being blown in through vents and engineers had to work on some bits so was a bit disappointing. The room was really good, but the bathroom window seals need a bit of cleaning, pink mould shown... 😬😬 All in all a decent visit and nights stay away, would we return in a hurry... Probably not.
Adam S . 2020-01-26
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Food nice restaurant nice but not organised well as waitress didn't inform us that afternoon tea was prepared when we arrived I had to ask where the food was at reception as wasn't told on arrival that food was being prepared while we were drinking our tea.
Kathy H . 2019-12-10
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I ordered the sirloin steak with peppercorn sauce. The steak itself was good, decent piece of meat, flame grilled and well cooked. The peppercorn sauce was a little thin and it was a little unusual that it came on the steak rather than as an accompaniment. Chips were ok but nothing amazing. The staff were pleasant and friendly as well as efficient. All in all, not bad.
matthewpS6307EN . 2019-11-04
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We stayed here for 2 nights using a Buy a Gift voucher and paid approximately 65 adding an additional night stay including breakfast. I’d rate the hotel 4 star, very clean and what you’d expect from this type of hotel. Reception area welcoming and staff attentive. Rooms comfortable and spotless, modern bathroom with toiletries, lotions etc. Tea, coffee, hot chocolate and biscuits in room. Downstairs bar was fairly expensive £3.50 for a big bottle of water as none supplied in room. Tip - there is a Tesco Extra a stones throw away so worthwhile a trip even for bottled drink. Breakfast was good, buffet style including continental, hot breakfast with scrambled egg, sausage, bacon, mushrooms, beans, tomato and hash browns. However no other choice of egg, you might be able to request but we didn’t and just had scrambled which was fine. Help yourself to toast, jams, croissants, pastry’s, tea and coffee. Nice view of the waterfall garden. Staff quick to clean away plates etc. Spa was good with jacuzzi, steam and sauna room. Changing rooms and poolside were clean and several loungers to use. Free towel use if you ask at the spa reception. We didn’t dine at the hotel but recommend going into Newbury as there is a great choice of restaurants including chain and independent pubs - we enjoyed a lovely meal at The Elephant at the Market. Overall we very much enjoyed our stay with the aim of a relaxing couple of nights away with good hospitality. We would recommend to others staying in the area.
Kay W . 2019-10-26
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Very friendly staff and great service. The snack menu is excellent and a great choice of dishes. Nice way to snack with a few dishes if you don’t want a big meal. Quick service too.
11anjali . 2019-06-06
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Wow, what a lovely place to stay, relax & eat! The staff are really friendly & helpful and the pool/spa area is excellent! The room was clean, with excellent facilities - my only tiny downside was the pillows and this has been passed on to the hotel, so I am sure it will be acted upon! I wouldn't hesitate to return or recommend to others, especially on the deal that we had!
Jane A . 2019-04-18
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Had Sunday lunch here today with my family and was pleasantly surprised. The hotel and restaurant area are decorated to a high standard and all the staff greeted us generously. The restaurant was very quiet and so it lacked a little ambience. That said the quality of the food was better than good and even my Dad, famed for being very picky, polished off his roast beef meal without the slightest compliant. The waitress was professional and jovial which made the occasion even more enjoyable. I was pleasantly surprised by the overall experience and will definitely visit again in the future.
foodieman535 . 2018-08-12
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I had both lunch and dinner here and the food was alright. Could have used some more spicies but overall well cooked and tasty. Plenty of space for private conversations. Good service.
LG4KL . 2017-04-26
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Acabo de volver de una escapada de fin de semana nos hemos alojado en este hotel antes de hace unos dos años. Me alegra poder decir que nos lo pasamos genial. La habitación estaba muy limpia y era cómoda, desayunamos dos mañanas y comimos en el restaurante por las noches. La comida era muy buena con mucha variedad para el desayuno y una pequeña pero buena selección de comida en la noche.
980sallyj . 2017-03-05
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ambiente amichevole e rilassato, per prendere comodamente un aperitivo prima di cena in compagnia di amici o colleghi. La scelta dei vini non e' varia , piu' scelta per chi preferisce birre o superalcolici
Gianpaolo S . 2017-03-03
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Winter warmer deal was fantastic, totally recommend. Easy access to main town and a shortish drive to Heathrow airport...took away a lot of stress of travelling
Moon Beam G . 2017-03-02
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I had beef for my main course would highly recommend very very tender, meal was included in the price.
Philip W . 2016-10-25
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Had to have dinner in the bar as the restaurant was fully booked, food was average and over priced for what you received.
JEM2401 . 2016-10-17
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Comí en el bar con un amigo durante la estancia en el hotel y a ambos nos pareció la comida horrible. Fue totalmente insípido, recocido y mal hechas. Es increíblemente caro - 15 libras por una ensalada de pollo y realmente no vale la pena. Volveremos al centro de Newbury para comida para el resto de nuestra estancia.
Hayley181 . 2016-08-07
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El bar es parte de un hotel encantador. El servicio era un poco lento a pesar de que no estaban ocupados y mi consejo sería no pidas el horneado de queso Camembert no era grande de hecho minúsculo sería una mejor descripción. Tales como el hotel una pena era parte de es preciosa
Kim B . 2016-07-28
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I had my 50th party here, it was amazing...food scrumptious venue perfect for families, party goers or quiet area for a chat - awesome
Sue S . 2016-07-25
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I don't know where to start giving out the praises for the happiest day of our lives, from the first moment we started arranging the ceremony with you right up until our day of departure the following day after the wedding when we were served Hi Tea in the restaurant.
clarita62016 . 2016-04-26
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We had an excellent dinner celebrating a family occasion, and were happy with the quality of food and the service provided. Staff helped to make this a memorable occasion.
ROLF R . 2016-04-21
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Rooms are spacious, didn't have a meal here but breakfast was buffet and of good standard. It's away from town so need a car. The swimming pool, sauna is a must
Marian T . 2016-01-27
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Had a lovely bar lunch whilst watching the football good value and great service. We had a good sized sandwich and thick cut chips very nice.
Shelli K . 2015-12-30
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I attended a christmas dinner here arranged by another member of our club. There were approximately 30 of us. The event started well with drinks at the bar, then we were led into a function room which was poorly-lit and totally devoid of character.Starters were soup, chicken liver parfait, or sliced melon. My chicken liver parfait was bland and quite horrible, no doubt it was mass produced in some factory far away where quality is an alien word. Soup was reported as “reasonable", and the melon looked ok if you go for that sort of thing in hotels.Mains were rolled stuffed turkey breast, roast beef, or a fish dish. No one ordered the fish and the beef was reported as “a bit tough but ok" by another diner. My turkey roll was pure reheated Brake’s Bros and consisted mainly of stuffing. The best part of the dish were the vegetables.Dessert was christmas pudding (vile, microwaved gloop with some skinned-over milky substance covering it), chocolate brownie (ok) or cheese. This meal showcased the worst that the British hotel industry has to offer, and as I left I could not help but notice one lonely drinker in the bar and an empty restaurant. No surprises there.On a positive note the staff were friendly and quite efficient.
paxxman . 2015-12-11
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After dining in this hotels restaurant we retired to the bar. A pleasant bar good atmosphere Hotel bar prices but expected that ,
dee l . 2015-10-10
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Great hotel. Fabulous tasty food and polite attentive staff. Large bedroom with sofa, table and TV and bathroom. Lovely spa area with pool, hot tub, steam room and sauna.
Dumpling61 . 2015-08-31
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Good clean accommodation and friendly staff.Bar prices are a little high.Breakfast is of standard hotel type.Would come back again when in the area
Karl W . 2015-08-17
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We had a lovely DBB stay with my sister and brother in law at the regency park hotel in May. This was a groupon deal for £110. The rooms were really spacious with a lovely view over the countryside. The food was excellent however the only down side was the chaotic service in the restaurant which really let the evening down. We were left waiting for water, cutlery, wine to the point where my husband went in frustration to find a member of waiting staff as we sat facing our starters without drinks. We were offered our white wine on the house once it finally arrived. Breakfast was well Presented and plentiful. The spa was nice and not overly busy. All in all a really good value stay.
angiep51 . 2015-08-09
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Had a lovely stay, room very nice food in the bar and restaurant and some fine wines swimming pool and gym fab.
conniemorrison1 . 2015-05-19
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Great service and good selection of drinks also you can order light meals to eat in the lounge areas
bluenose43 . 2015-04-12
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During a nights break we had lunch here, the food was good, we both had the club sandwich it was yummy and not too big! Prices for the food were quite reasonably priced. the only downside was that the prosecco wasn't cold enough, well barley cold at all. Unfortunately this happened every-time I ordered so in the end I stuck to red wine!
GeorgeS93 . 2015-03-09
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Met friends for lunch. Good quality food. Very good service. Food a bit overpriced. Only negative was the toilets in bar area. Like walking back in time. Could do with updating. Green flower tiles, not nice carpet like going back to early 80's.
BerkshireDolly . 2014-09-19
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They serve good beef and they have a great collection of English and German beer. Great combination!!!
Zatopeq . 2014-06-24
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The attitude of the barman Jason and the quality of the sandwiches makes you feel that you are a valued customer
GolferDoncaster . 2014-05-25
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Loved the afternoon tea that was served up by the friendly and very efficient staff. Excellent customer service.
Laure B . 2014-05-05
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Very comfortable seating area with TV (if you wanted to watch something) and staff excellent, helpful and very friendly
Shirley M . 2014-01-06
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Uno de los días cené en el bar del hotel la comida era excelente pero el precio era excesivo para lo que comí. Se queda a medio camino entre comida de pub y comida de restaurante.
David G . 2013-10-14
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This bar is ideal for a quiet business deal, coffee or lunch. The modern streamlined style may put some off but it offers locals a secluded place to meet which is well above the standard of other local offerings. .
Dermot1945 . 2013-10-11
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food is just fantastic they do as you ask,the wife had steak and it was cook the way she likes it very very well done
painter50 . 2013-10-10
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Been here a few times now mainly for weddings, service is ok but not the most welcoming, like most hotels everything is not of great quality and over priced. On all occasions I've thought the food was a let down, very average. If not for special occasions where we are attending as guests I wouldn't look to visit here again.
Lisa-Marie H . 2013-09-19
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ate at the regency park hotel tonight, great service and very clean and nice atmosphere, starter of crab samosa, followed by medallions of beef which are fantastic. would recommend
Pipdavidson . 2013-08-10
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