Red Rose Indian Restaurant & Takeaway in Rhondda Cynon Taf

My first order here in September 2024 and it arrived earlier than delivery estimate and the food was great and loads of it. Second order today (Oct 20th 2024) - ordered at 17:55 , just eat delivery estimate 18:50 . Then revised to 19:10 . At 19:20 status has changed to delivered - it wasn't delivered. I called and was told that there is no order for my address/postcode/delivery code, but they'll check and call back. Of course no call back. So I call again and offer to provide the order number however they start telling me my address and that the delivery has happened. I reiterated that I haven't had the delivery and queried where they delivered to - if it went to a neighbour I'd go round and get it. Suddenly a change of story: the delivery driver left a few minutes ago, so shouldn't be long and apologised for the delay... I'm writing this review 20 minutes later (and 2 hours since ordering) and of course no delivery. If it does get delivered then I'll revise this review but at this rate I'm not holding my breath.

Hired these guys for an event and massively regretted it. Initial meetings were fine - felt very assured - but on the day things didn’t go to plan. We were missing dishes and guests didn’t have enough food. Really affected my little boy’s party. Shaam came across really aggressive and defensive afterwards, massively unprofessional which was in stark contrast to our initial meeting. We couldn’t meet in the middle to resolve things and I was out of pocket afterwards, having paid for dishes that were never provided. I’d advise reading through any catering contracts before proceeding and ensuring everything is outlined to a T, despite verbal agreements. Worth ensuring agreements are included around what happens if certain dishes are not delivered, to ensure you are not left out of pocket.

I worked for this man on delivery, about 2 months ago , 5pm till 12 midnight sat outside the shop for 7hrs for the most delivery we done was 7 , at end of night weren’t worth the petrol and wear and tear on my car , then to be insulted at the end of night , he gave me 2 pomdoms and a mint sauce as a meal and he thought he give us the world for that meal 😡and the 2nd night I worked for him we took our own sandwiches 🤦‍♀️and only £35 pay Cheerers mate and did not pay me full delivery charge, don’t work for this shop

Me and the wife ordered 2 kormas chips nan food was really nice n hot taste really good the 3 blokes there was a good laugh highly recommended

First time to try this Indian restaurant, I got a takeaway and was really looking forward to it . How disappointed was I , it was all pretty tasteless & the lamb was hard & chewy. . Won’t be ordering again.